2022 Volvo XC40BEV TSBs
164 Technical Service Bulletins across 14 categories
Categories
Electrical
42 bulletinsIf the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service".
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In cold weather (50F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service...
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Campaign S10318 Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor. Damage is not a matter for warranty.
This is a Technical Journal: Vibrations in steering wheel above 60 mph.
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replace the driver's airbag module according to VIDA instructions
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
This is a Technical Journal: Vibrations in steering wheel above 60 mph.
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replace the driver's airbag module according to VIDA instructions
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Low Tire Pressure warning and DTC BCM-C007768.
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Please check the tire pressures, if these are OK calibrate the iTPMS system. A new Software is planned to be released year 2024 quarter 3.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
This is a Technical Journal: 12V Battery Testing Method
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain.
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Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs.
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A new calibration for the BECM (Battery Energy Control Module) DTCs listed above has been introduced in software version 2.10
Battery, complete.
Propulsion Message in DIM with BECM DTC
PHEV BECM software released
The corrective action is to replace the battery pack..
IGM: Inverter Generator Module
BEV High Voltage Battery Replacement
Long Range PHEV BECM DTC P065800
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
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repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Other
38 bulletinsThis is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by preforming a IHU reload.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows...
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message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal.
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Vehicle type and platform identification.
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...
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VIDA 3.4.4.
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...
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numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
This is a Technical Journal: iCUP IHU - Prior Approval.
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In most cases, the IHU does not need to be replaced
This is a Technical Journal: iCUP IHU - Prior Approval.
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In most cases, the IHU does not need to be replaced
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab.
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Create a TIE report.
This is a Technical Journal: DIM message and DTC VCU1 U016800.
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Reload ASDM
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Inform the customer of the functions and limitations
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: Difficulty clearing SODx DTCs.
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put the car in usage mode "Driving" and continue the erasing process
This is a Technical Journal: Google Assistant - Troubleshooting Guide.
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please ensure the vehicle has the most up-to-date Google Assistant application version.
This is a Technical Journal: Charge lid difficult to open/close.
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Adjust the charge lid
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by perfoming a IHU reload.
This is a Technical Journal:
This is a Technical Journal: TCAM Replacement Needs Prior Approval
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Rubber cushion
Google Built In Premium Customer Experience Program
Cannot lock/unlock vehicle with remote control key
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
Call button in the OHC might not be lit
OTA not available for customer
OTA - FAQ for technicians
Customer Experience Program.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
ICUP/Google Built-In Diagnostic Operations
VIDA QR Scanner Mobile App
Software & Calibration
24 bulletinsThis is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat...
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Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.
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This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating...
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vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.
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Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset.
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Work is ongoing to provide new DIM software which will be available in VIDA
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: ICUP - Estimated Time of Arrival in DIM missing.
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The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: Over The Air Software Update (OTA)
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: DIM Message and DTC IHFA-P060300.
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Download IHFA software.
This is a Technical Journal: Slippery Road alert on DIM.
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Perform Software download.
If the software is older than V2.4, which was released 22w42, perform a software upgrade
Over The Air Software Update (OTA)
Vehicle cannot receive OTA updates
Vehicle cannot receive OTA updates.
Ghost DTC after software download, FLC2-C100154.
Infotainment
20 bulletinsThis is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval.
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In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop,...
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connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle...
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has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an...
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internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new...
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upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW.
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The issue is expected to be resolved within approximately 5 driving cycles
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.
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The 56 kO resistor ensures safe and appropriate power delivery.
No bass function (High Performance Audio)
General radio deviations ICUP vehicles
Media, navigation and Communication.
Engine
10 bulletinsThis is a Technical Journal: Intermittent knocking noise during acceleration.
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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test.
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Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Intermittent knocking noise during acceleration.
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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
Electrical motor sound information
Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 US21+OBD2021 Emissions...
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Turbo compound Engines ONLY
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Hybrid & EV
10 bulletinsThis is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Perform software upgrade.
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
Disconnect Charging Cable? With No Cable Attached.
Long Range PHEV Message in DIM ?System Check Please Wait?
ISGM and charging error DTC?s
Electric Vehicle Insulated Tool Offer
Lighting
6 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
Volvo Complimentary Factory Scheduled Maintenance.
Pre-Delivery & Maintenance
4 bulletinsThis is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...
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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...
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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Body & Paint
2 bulletinsThis is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
This is a Technical Journal: Outer rear view mirror intermittently not folding.
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May required replacing terminals.
HVAC & Climate
2 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10266 on certain model year 2021- 2023 V90CC, S90l, XC60, XC90, XC40 and C40 vehicles. Volvo Car Investigations have identified that iCUP vehicles with a software version earlier than V2.3 need updating to ensure the proper functioning of the mobile apps features. As a result, there is a possibility of losing remote functions in the Volvo Car App, such as lock/unlock and climate control. The corrective action is to perform a total software upgrade. S10266 affects 413 vehicles in the U.S and 9 in Canada.
Volvo Cars App Android, no climate setting button
Steering
2 bulletinsThis is a Technical Journal: Vibrations in steering wheel above 60 Mph.
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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
This is a Technical Journal: Vibrations in steering wheel above 60 Mph.
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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
Fuel System
2 bulletinsIncorrect fuel level or tank capacity
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Suspension
1 bulletinCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Tires & Wheels
1 bulletinTPMS (Tire Pressure Monitoring System) not available