2021 Volvo XC40BEV TSBs

In cold weather (50F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.

Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.

Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.

Campaign S10318 Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles.
 Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter.
 To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid.
 S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.

Replace the VCM Backup Battery and download the relevant Software.

Perform a "High-voltage system overview" read out

Perform a "High-voltage system overview" read out

Clean the sensor. Damage is not a matter for warranty.

replace the driver's airbag module according to VIDA instructions

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Service:
 Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

replace the driver's airbag module according to VIDA instructions

Upgrade C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
 C000017 also addresses certain EX90s that have missed one (1) or more OTA downloads.
 Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download.
 To remedy concerned cars, please follow the instructions outlined in TJ 36139.

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Improved 12V battery test in VIDA

Clean the sensor

After capturing a NEW VIDA readout, conduct the steps in VIDA.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

Please check the tire pressures, if these are OK calibrate the iTPMS system. A new Software is planned to be released year 2024 quarter 3.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

Improved 12V battery test in VIDA

Replace the VCM Backup Battery and download the relevant Software.

Upgrade C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

Use had held tester.

A new calibration for the BECM (Battery Energy Control Module) DTCs listed above has been introduced in software version 2.10

repair methods evolve.

In most cases this Recovery mode can be resolved by preforming a IHU reload.

message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

Vehicle type and platform identification.

VIDA 3.4.4.

numbers listed above, follow the steps below:
 1. Download IHU reload (select Yes for replaced HW).
 2. Perform a Total Upgrade.
 3. Manually order and download SP according to the list below

In most cases, the IHU does not need to be replaced

In most cases, the IHU does not need to be replaced

troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

To provide timely and high-quality feedback to the appropriate department or factory

Create a TIE report.

Reload ASDM

Inform the customer of the functions and limitations

Restart IHU via home button.

put the car in usage mode "Driving" and continue the erasing process

please ensure the vehicle has the most up-to-date Google Assistant application version.

Adjust the charge lid

Restart IHU via home button.

In most cases this Recovery mode can be resolved by perfoming a IHU reload.

Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.

This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".

Follow the recommended procedure depending on the MY (Model Year) of the vehicle

Follow the recommended procedure depending on the MY (Model Year) of the vehicle

Make sure QW90 has been updated prior to performing below steps:
 If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543

Reset or replace VGM.

Work is ongoing to provide new DIM software which will be available in VIDA

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Total upgrade.

The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA

If one control unit is upgraded and not all, it may result in various problems.

Reset or replace VGM.

Total upgrade.

software is available in VIDA beginning 2024 week 21.

Download IHFA software.

Perform Software download.

In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.

the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service

the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service

or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.

or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.

connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 Follow the recommended procedure depending on the MY (Model Year) of the vehicle

has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".

screen/glass within 6 months in service we request more information, follow advise under "Service".

screen/glass within 6 months in service we request more information, follow advise under "Service".

internet connection is available (globe in the top left corner), follow the instructions under "service".
 This Technical Journal handles only SENSUS vehicles.

upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop.
 Note: The Driver Display (DIM) UX will remain unchanged until a future software update.

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

fault trace the 12 V system according to VIDA

The issue is expected to be resolved within approximately 5 driving cycles

fault trace the 12 V system according to VIDA

The 56 kO resistor ensures safe and appropriate power delivery.

If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

replace upper bearing.

If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

replace upper bearing.

Turbo compound Engines ONLY

VGT, TC) And US17+OBD22 (11L) Emissions

VGT, TC) And US17+OBD22 (11L) Emissions

Perform software upgrade.

Improved IHFA Software.

Improved IHFA Software.

Improved IHFA Software.

recalibrate the WPC by performing a WPC reload.

Improved IHFA Software.

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

If the result is not ok (air leak), it is ok to replace the headlamp

IEM P0A7A48 is stored, please follow the advice under "Service".

the DTC IEM P0CBC62 is stored, please follow the advice under "Service".

the DTC IEM P0CBC62 is stored, please follow the advice under "Service".

Expose vehicle to outside daylight for 48hrs.

May required replacing terminals.

S10266 on certain model year 2021- 2023 V90CC, S90l, XC60, XC90, XC40 and C40 vehicles.
 Volvo Car Investigations have identified that iCUP vehicles with a software version earlier than V2.3 need updating to ensure the proper functioning of the mobile apps features.
 As a result, there is a possibility of losing remote functions in the Volvo Car App, such as lock/unlock and climate control.
 The corrective action is to perform a total software upgrade.
 S10266 affects 413 vehicles in the U.S and 9 in Canada.

Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.

Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.