2024 Volvo XC40 TSBs
174 Technical Service Bulletins across 14 categories
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36 bulletinsThis is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows...
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message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal.
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Vehicle type and platform identification.
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...
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VIDA 3.4.4.
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...
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numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab.
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Create a TIE report.
This is a Technical Journal: DIM Message and DTC IEM P060796.
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Do not replace any parts, clear the DTCs, and release the vehicle to the customer
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Inform the customer of the functions and limitations
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: Difficulty clearing SODx DTCs.
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put the car in usage mode "Driving" and continue the erasing process
This is a Technical Journal: Shudder/Vibrations during acceleration, 40-65 mph.
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If the concern is not resolved after balancing, replace the rear driveshafts.
This is a Technical Journal: Google Assistant - Troubleshooting Guide.
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please ensure the vehicle has the most up-to-date Google Assistant application version.
This is a Technical Journal: Torque Fluctuates While Driving.
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1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout
This is a Technical Journal: Shudder/Vibrations during acceleration, 40-65 mph.
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If the concern is not resolved after balancing, replace the rear driveshafts.
This is a Technical Journal: Charge lid difficult to open/close.
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Adjust the charge lid
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: Torque Fluctuates While Driving.
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1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout
This is a Technical Journal:
CSD Stuck in Recovery Mode, iCUP
CSD Stuck in Recovery Mode, iCUP
IHU General Issues
ICUP, Upper & Lower bar in CSD not visible
Call button in the OHC might not be lit
ICUP - ?Searching for GPS? message in DIM / CSD
Convert CARE KEY to normal key
Alleged issues with Intellisafe functionality.
This is a Technical Journal: TCAM Replacement Needs Prior Approval
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
Shudder/Vibrations during acceleration, 40-65 mph
Ghost DTC set, VCU1-U230056
ISGM Faults - Replacement Countermeasures
Replacement of OBC or HLCM, SW download failure.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Rubber cushion
This is a Technical Journal.
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Replacement of OBC or HLCM, SW download failure. perform a new RELOAD of the unit.
Electrical
32 bulletinsThis is a Technical Journal: DTC ECM-P06DE00 set, no symptoms.
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Do not replace any parts or perform additional fault tracing. This is a misdetection and a false positive (a.k.a. "ghost code"). The oil pump is actually working as intended
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor. Damage is not a matter for warranty.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
This is a Technical Journal: Vibrations in steering wheel above 60 mph.
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replace the driver's airbag module according to VIDA instructions
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Low Tire Pressure warning and DTC BCM-C007768.
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Please check the tire pressures, if these are OK calibrate the iTPMS system. A new Software is planned to be released year 2024 quarter 3.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Message in DIM, DTC TCM P288772 set.
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Download improved TCM software.
This is a Technical Journal: Creaking/ticking noise from Steering Wheel Module.
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FOLLOW INSTRUCTIONS AND ADD TAPE 30643492
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
Volvo has identified an issue with the Primary Boot Loader (PBL).
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Due to the release of a new PBL of the Integrated Starter Generator Module (ISGM), the PBL needs to be updated BEFORE doing the Pre-Delivery Software (PDS) upgrade to avoid failure in the the Pre-Delivery Software (PDS) upgrade to avoid failure in the Software Download.
Volvo has identified an issue with the Primary Boot Loader (PBL).
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Due to the release of a new PBL of the Integrated Starter Generator Module (ISGM), the PBL needs to be updated BEFORE doing the Pre-Delivery Software (PDS) upgrade to avoid failure in the Software Download.
This is a Technical Journal: 12V Battery Testing Method
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain.
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Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs.
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A new calibration for the BECM (Battery Energy Control Module) DTCs listed above has been introduced in software version 2.10
Propulsion Message in DIM with BECM DTC
PHEV BECM software released
incorrect wiring diagrams for certain customer functions for CMA MY24.
Engine
28 bulletinsThis is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the...
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DTC's listed below, please follow the advice for checks and inspection procedures under "service".
This is a TJ - text, plus 2 PDF's - If there is a "Check Engine Light" lit in the DIM with one or a combination of the...
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DTC's listed below, please follow the advice for checks and inspection procedures under "service".
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all.
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If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service".
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with emphasis on the engine part numbers and serial numbers.
This is a TJ - Text plus 1 jpg - If the Check Engine Light is on and DTC ECM P052123 is stored, please follow the advice under "Service".
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with emphasis on the engine part numbers and serial numbers.
This is a TJ - Text - plus 2 instruction documents (TJI's) - + 2 PDFS + how to find structure week + flow chart, 6 in all.
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If the Check Engine Light is on in the DIM and one or more of the DTCs listed below are set, please follow the advice under "Service".
This is a Technical Journal: Intermittent knocking noise during acceleration.
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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test.
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Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required.
This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Intermittent knocking noise during acceleration.
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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Active Service...
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Action A10291 on certain Model Year 2024 XC40 vehicles. Volvo Cars Quality investigations have identified that the O-ring in the piston movement path on the Active on Demand Coupling (AOC) is wider than designed causing the O-ring seal to twist. As a result, internal leakage may occur. The corrective action is to replace the AOC. A10291 affects 26 cars in the United States and 2 in Canada.
This is a Technical Journal: Chirping noise from engine during engine shutoff.
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Replace both front camshaft seals
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48.
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Change engine oil and filter.
Creaking noise from right engine pad
Upper front suspension creaking/knocking noise
Turbo wastegate rod rattling noise
This is a Technical Journal: Turbo wastegate rod rattling noise.
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Replace wastegate rod.
Model Year 24 PHEV (H6 engine) with BECM DTC P0D1F62
Upper front suspension creaking/knocking noise.
Software & Calibration
26 bulletinsThis is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat...
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Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.
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This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.
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Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset.
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Work is ongoing to provide new DIM software which will be available in VIDA
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is a Technical Journal: DIM Message and DTC IEM P060796.
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A software solution is introduced with version 3.3.16. Perform a software upgrade.
This is a Technical Journal: Intermittent DTC CEM B124713 and CEM B124813.
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Please start by following this journal prior to any replacements: - If the left rear turn indicator is not working, continue the fault tracing and repair according to our VIDA instructions. - If the left rear turn indicator is working, through visual inspection and DTC stated above is set, do not replace any parts. A software improvement is planned towards 2024 quarter 4.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: ICUP - Estimated Time of Arrival in DIM missing.
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The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA
This is a Technical Journal: ICUP - Green stripes/pixels in CSD.
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Perform software upgrade.
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: DIM "Disconnect Charge Cable" Message With No Cable Attached.
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An improved software is available in VIDA from 2024 week 27 (software version 3.1.9)
This is a Technical Journal: Intermittent DTC CEM B124713 and CEM B124813.
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Please start by following this journal prior to any replacements: - If the left rear turn indicator is not working, continue the fault tracing and repair according to our VIDA instructions. - If the left rear turn indicator is working, through visual inspection and DTC stated above is set, do not replace any parts. A software improvement is planned towards 2024 quarter 4.
This is a Technical Journal: Google acceptance required for SW 3.0.3.
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Software download.
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set.
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Do not replace the MVBM. Delete the DTCs and perform a SW update. A new SW fix is planned 2024 quarter 1.
This is a Technical Journal: Slippery Road alert on DIM.
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Perform Software download.
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
P5(SPA)/P6(CMA) Software Download Guide
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set.
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Do not replace the MVBM. Delete the DTCs and perform a SW update. A new SW fix is planned 2024 quarter 1.
Updated Chassis Range.
Upgrade Software.
Infotainment
18 bulletinsThis is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle...
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has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW.
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The issue is expected to be resolved within approximately 5 driving cycles
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults.
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Replace the AUD unit.
This is a Technical Journal: Issues with Touch Functions in Center Stack Display.
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Software update planned.
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults.
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Replace the AUD unit.
This is a Technical Journal: Issues with Touch Functions in Center Stack Display.
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Software update planned.
Navigation Map View in DIM Swiping Sideways
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW.
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Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
Lighting
12 bulletinsThis is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a...
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failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
PAC - Low brightness image in lower-light environment
Volvo Cars investigations have identified that the wrong part number has been assembled for the FLC2 and you will not be...
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able to perform PDS software.
Volvo Cars investigations have identified that the wrong part number has been assembled for the FLC2 and you will not be...
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able to perform PDS software.
This is a Technical Journal: PAC - Low brightness image in lower-light environment.
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Perform a software total upgrade.
Lighting, interior
Decor lightning, buzzing noise.
Transmission
5 bulletinsThis is a Technical Journal: Vehicle Shifts Back to Neutral.
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Perform a software upgrade according to TJ 31543.
Volvo Cars quality investigations have identified that some vehicles may have been built without the correct torque...
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specification on the Electric Rear Axle Drive (ERAD) transmission housing. As a result, there may be oil seepage and/or noise/vibration.
Volvo Cars quality investigations have identified that some vehicles may have been built without the correct torque...
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specification on the Electric Rear Axle Drive (ERAD) transmission housing. As a result, there may be oil seepage and/or noise/vibration.
Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Active Service Action A10258 on certain...
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Model Year 2024 XC40 and C40 vehicles. Volvo Cars quality investigations have identified that some vehicles may have been built without the correct torque specification on the Electric Rear Axle Drive (ERAD) transmission housing. As a result, there may be oil seepage and/or noise/vibration. The corrective action is to inspect the ERAD transmission visually for leaks and follow the instructions outlined in TIE based on the outcome of the inspection.
?Transmission performance reduced? Message in DIM, TCM-P073168
Body & Paint
4 bulletinsThis is a Technical Journal: Text document plus 1 PDF attachment Coolant Pump Dry Coolant Mix Residue.
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If the coolant pump has an active leak, a photo must be taken prior to replacement (see example as in attached picture TJ_36923_3). The photo showing the active water pump leak on the vehicle must be saved for the TMA photo return process and provided when requested. Sealing improvements have been made to PNs 32382367, 32441161 and 32382368, but the part numbers are unchanged. To assist with identification of improved parts, a marking has been added to the parts: an "X," as shown in the attached document TJ_36923_1.pdf. If you receive a replacement pump that does not have the "X" marking, please return it and order a replacement
This is a Technical Journal: Door Lock Feature.
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Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door dont open when pulled in slow/medium speeds, follow Vida for replacement method.
This is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
This is a Technical Journal: Outer rear view mirror intermittently not folding.
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May required replacing terminals.
Steering
4 bulletinsThis is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media.
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perform an IHU reload in VIDA.
This is a Technical Journal: Vibrations in steering wheel above 60 Mph.
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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
This is a Technical Journal: Vibrations in steering wheel above 60 Mph.
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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
Vibrations in steering wheel above 60 mph
Hybrid & EV
4 bulletinsThis is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
WPC (Wireless Phone Charger) charging information
BEV IHFA Internal Processor Failure DTCs
Wireless Phone Charger
Fuel System
2 bulletinsThis is a Technical Journal: Fuel Door Won't Open.
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Using the key fob buttons: Press the lock button Wait approximately 10 seconds Press the unlock button
Chirping sound from exhaust
Pre-Delivery & Maintenance
1 bulletinThis is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only...
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ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
HVAC & Climate
1 bulletinThis a Technical Journal: Noise from ERAD in Cold Climate Conditions.
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Analysis is ongoing, and this journal will be updated accordingly.
Suspension
1 bulletinCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.