2023 Volvo Xc40 TSBs
189 Technical Service Bulletins across 14 categories
Categories
Other
54 bulletinsThis is a Technical Journal.
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Vehicle type and platform identification.
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...
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VIDA 3.4.4.
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...
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numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab.
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Create a TIE report.
This is a Technical Journal: DIM message and DTC VCU1 U016800.
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Reload ASDM
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Inform the customer of the functions and limitations
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: Difficulty clearing SODx DTCs.
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put the car in usage mode "Driving" and continue the erasing process
This is a Technical Journal: Google Assistant - Troubleshooting Guide.
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please ensure the vehicle has the most up-to-date Google Assistant application version.
This is a Technical Journal: Call button in the OHC might not be lit.
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Perform a total upgrade according to TJ 31543.
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by perfoming a IHU reload.
This is a Technical Journal:
CSD Stuck in Recovery Mode, iCUP
CSD Stuck in Recovery Mode, iCUP
IHU General Issues
ICUP, Upper & Lower bar in CSD not visible
ERS or preconditioning fails + message in VC App
Call button in the OHC might not be lit
Factory Reset IHU
ICUP, Connected phone - echo in phone for counterpart
ICUP - ?Searching for GPS? message in DIM / CSD
Convert CARE KEY to normal key
Alleged issues with Intellisafe functionality.
This is a Technical Journal: TCAM Replacement Needs Prior Approval
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Rubber cushion
CSD Stuck in Recovery Mode, iCUP
Factory Reset IHU
ICUP, Connected phone - echo in phone for counterpart
Factory Reset IHU and VIDA IHU/TCAM Reset
Convert CARE KEY to normal key
Google Built In Premium Customer Experience Program
Internet Connectivity symbols in CCD
Google assistant voice commands not responding
Charge lid difficult to open/close
DIM message and DTC VCU1 U016800
Vehicle type and platform identification
Cannot lock/unlock vehicle with remote control key
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
Call button in the OHC might not be lit
OTA not available for customer
OTA - FAQ for technicians
Q1 2023 Retailer Technical Training Requirements
Customer Experience Program.
Retail Car Delivery Process.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Internal Processor Failure.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Retail Car Delivery Process
Electrical
33 bulletinsThis is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor. Damage is not a matter for warranty.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Creaking/ticking noise from Steering Wheel Module.
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FOLLOW INSTRUCTIONS AND ADD TAPE 30643492
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
This is a Technical Journal: 12V Battery Testing Method
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain.
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Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
Battery, complete.
Propulsion Message in DIM with BECM DTC
PHEV BECM software released
BEV High Voltage Battery Replacement.
This is a Technical Journal.
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
?eCall Service Required? message, Back-up battery DTC TCAM-U210993
IGM: Inverter Generator Module
BEV High Voltage Battery Replacement
Long Range PHEV BECM DTC P065800
Long range PHEV BECM DTC P065800 leads to BDU replacement.
Refer to system based wiring diagrams from R&D attached as a PDF.
Software & Calibration
31 bulletinsThis is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.
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Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset.
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Work is ongoing to provide new DIM software which will be available in VIDA
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: ICUP - Estimated Time of Arrival in DIM missing.
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The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: Over The Air Software Update (OTA)
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: Google acceptance required for SW 3.0.3.
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Software download.
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set.
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Do not replace the MVBM. Delete the DTCs and perform a SW update. A new SW fix is planned 2024 quarter 1.
This is a Technical Journal: Slippery Road alert on DIM.
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Perform Software download.
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
P5(SPA)/P6(CMA) Software Download Guide
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set.
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Do not replace the MVBM. Delete the DTCs and perform a SW update. A new SW fix is planned 2024 quarter 1.
Updated Chassis Range.
Upgrade Software.
Software.
If the software is older than V2.4, which was released 22w42, perform a software upgrade
Over The Air Software Update (OTA)
Vehicle cannot receive OTA updates
OTA Software check
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
Ghost DTC after software download
Engine
19 bulletinsThis is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Chirping noise from engine during engine shutoff.
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Replace both front camshaft seals
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48.
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Change engine oil and filter.
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
Creaking noise from right engine pad
Upper front suspension creaking/knocking noise
Turbo wastegate rod rattling noise
This is a Technical Journal: Turbo wastegate rod rattling noise.
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Replace wastegate rod.
Upper front suspension creaking/knocking noise.
Upper front suspension creaking/knocking noise
Electrical motor sound information
Hybrid & EV
15 bulletinsThis is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
No AC Charging with DTC OBC-P0D1513 and/or OBC-P0D1556
Disconnect Charging Cable? With No Cable Attached.
Long Range PHEV Message in DIM ?System Check Please Wait?
Disconnect Charging Cable?.
ISGM and charging error DTC?s
Infotainment
13 bulletinsThis is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW.
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The issue is expected to be resolved within approximately 5 driving cycles
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
Navigation Map View in DIM Swiping Sideways
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW.
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Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
Poor radio reception and sound (FM)
Navigation Map View in DIM Swiping Sideways
General concerns in IHU on iCUP/Google Infotainment
General radio deviations ICUP vehicles
Pre-Delivery & Maintenance
4 bulletinsThis is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Lighting
4 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
Lighting, interior
Decor lightning, buzzing noise.
Brakes
4 bulletins?Sticky? rear brake pads
Parking brake
?Sticky? rear brake pads
?Sticky? rear brake pads.
Body & Paint
3 bulletinsThis is a Technical Journal: Door Lock Feature.
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Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door dont open when pulled in slow/medium speeds, follow Vida for replacement method.
This is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
This is a Technical Journal: Outer rear view mirror intermittently not folding.
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May required replacing terminals.
Steering
3 bulletinsThis is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media.
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perform an IHU reload in VIDA.
Vibrations in steering wheel above 60 mph
Vibrations in steering wheel above 60 mph
HVAC & Climate
3 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10266 on certain model year 2021- 2023 V90CC, S90l, XC60, XC90, XC40 and C40 vehicles. Volvo Car Investigations have identified that iCUP vehicles with a software version earlier than V2.3 need updating to ensure the proper functioning of the mobile apps features. As a result, there is a possibility of losing remote functions in the Volvo Car App, such as lock/unlock and climate control. The corrective action is to perform a total software upgrade. S10266 affects 413 vehicles in the U.S and 9 in Canada.
Climate system heating performance (HVCH)
Volvo Cars App Android, no climate setting button
Fuel System
2 bulletinsChirping sound from exhaust
Incorrect fuel level or tank capacity
Suspension
1 bulletinCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.