2022 Volvo Xc40 TSBs
247 Technical Service Bulletins across 15 categories
Categories
Other
69 bulletinsThis is a Technical Journal.
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Vehicle type and platform identification.
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...
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VIDA 3.4.4.
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...
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numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab.
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Create a TIE report.
This is a Technical Journal: DIM message and DTC VCU1 U016800.
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Reload ASDM
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Inform the customer of the functions and limitations
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: Difficulty clearing SODx DTCs.
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put the car in usage mode "Driving" and continue the erasing process
This is a Technical Journal: Google Assistant - Troubleshooting Guide.
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please ensure the vehicle has the most up-to-date Google Assistant application version.
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by perfoming a IHU reload.
This is a Technical Journal:
CSD Stuck in Recovery Mode, iCUP
CSD Stuck in Recovery Mode, iCUP
IHU General Issues
ICUP, Upper & Lower bar in CSD not visible
ERS or preconditioning fails + message in VC App
Call button in the OHC might not be lit
Factory Reset IHU
ICUP - ?Searching for GPS? message in DIM / CSD
Convert CARE KEY to normal key
Alleged issues with Intellisafe functionality.
This is a Technical Journal: TCAM Replacement Needs Prior Approval
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
No internet connection and intermittent.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Driver support systems
Combined instrument.
Rubber cushion
New Information.
Not able to pair Volvo Cars App to the car
CSD Stuck in Recovery Mode, iCUP
Factory Reset IHU
SiriusXM Tuner Replacement Process
Towbar TRM not responding
Factory Reset IHU and VIDA IHU/TCAM Reset
Convert CARE KEY to normal key
Google Built In Premium Customer Experience Program
Internet Connectivity symbols in CCD
Charge lid difficult to open/close
DIM message and DTC VCU1 U016800
Vehicle type and platform identification
Cannot lock/unlock vehicle with remote control key
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
Call button in the OHC might not be lit
OTA not available for customer
OTA - FAQ for technicians
Customer Experience Program.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Internal Processor Failure.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity
Cannot lock/unlock vehicle with remote control key
ICUP/Google Built-In Diagnostic Operations
VIDA QR Scanner Mobile App
Streaming via USB not working.
Cannot lock/unlock vehicle with remote control key.
Product, Safety and Compliance.
Product, Safety and Compliance.
Parts.
Convert Care Key to Standard Key.
Convert Care Key to Standard Key.
This is a Technical Journal: Ghost DTC set, VCU1-U210782.
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does not affect any of the functions in the car.
Electrical
41 bulletinsThis is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor. Damage is not a matter for warranty.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. C000017 also addresses certain EX90s that have missed one (1) or more OTA downloads. Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
(MY22) VCM: U210909 Back-up Battery - Updated Instruction
This is a Technical Journal: 12V Battery Testing Method
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain.
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Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
Battery, complete.
Propulsion Message in DIM with BECM DTC
PHEV BECM software released
BEV High Voltage Battery Replacement.
Electrical rear axis drive
This is a Technical Journal.
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
The corrective action is to replace the battery pack..
(MY22) VCM: U210909 Back-up Battery - Updated Instruction
U210909 Back-up Battery - Updated Instruction
?eCall Service Required? message, Back-up battery DTC TCAM-U210993
IGM: Inverter Generator Module
BEV High Voltage Battery Replacement
Long Range PHEV BECM DTC P065800
battery
ICUP Vehicles, 12V battery drain
?eCall Service Required? message, Back-up battery DTC TCAM-U210993
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
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repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
Software & Calibration
35 bulletinsThis is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.
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Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is a Technical Journal: ICUP - Service Reminder Indicator Not Possible to Reset.
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Work is ongoing to provide new DIM software which will be available in VIDA
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: ICUP - Estimated Time of Arrival in DIM missing.
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The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is Technical Journal: Complimentary Upgrade; OTA Updates not Available.
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Total upgrade.
This is a Technical Journal: Over The Air Software Update (OTA)
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: Slippery Road alert on DIM.
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Perform Software download.
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
P5(SPA)/P6(CMA) Software Download Guide
Updated Chassis Range.
Software.
Upgrade Software.
If the software is older than V2.4, which was released 22w42, perform a software upgrade
Over The Air Software Update (OTA)
Vehicle cannot receive OTA updates
OTA Software check
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
Temporary solution is now available.
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A permanent software solution will be made available early Q3 2022
Ghost DTC after software download
Vehicle cannot receive OTA updates.
Ghost DTC after software download, FLC2-C100154.
Software Upgrade.
Software Installation.
Perform a software upgrade in accordance with TJ 31543.
New Software Products (SP) have been developed to convert a Care Key to a standard key.
Infotainment
25 bulletinsThis is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an...
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internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW.
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The issue is expected to be resolved within approximately 5 driving cycles
This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message.
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fault trace the 12 V system according to VIDA
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.
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The 56 kO resistor ensures safe and appropriate power delivery.
Navigation Map View in DIM Swiping Sideways
No bass function (High Performance Audio)
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW.
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Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
Poor radio reception and sound (FM)
Media, navigation and communication.
This journal only applies to a vehicle with an Android based Infotainment system.
Navigation Map View in DIM Swiping Sideways
No bass function (High Performance Audio)
?No Navigation Activated? Message in Sensus Navigation tile
?No Navigation Activated? Message in Sensus Navigation tile
Infotainment System Reboots while driving (blank screen)
General concerns in IHU on iCUP/Google Infotainment
No bass function (High Performance Audio)
General radio deviations ICUP vehicles
Media, navigation and Communication.
If a customer complains that the SiriusXM satellite radio media source is missing from the vehicle.
Engine
19 bulletinsThis is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...
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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: CEL with DTC ECM P001100, P001200, P001400, P001500.
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For MY 23-26 vehicles with engine code L1, an improved software is released in version 3.5.14 (and newer). Perform a Total Upgrade according to TJ 31543 before performing additional VIDA symptom-based fault tracing. Software for remaining models will be released later in calendar year 2025
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
Creaking noise from right engine pad
Upper front suspension creaking/knocking noise
Upper front suspension creaking/knocking noise.
Upper front suspension creaking/knocking noise
Electrical motor sound information
Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 US21+OBD2021 Emissions...
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Turbo compound Engines ONLY
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Driving, Twin Engine/Propulsion using electric motor not possible.
Hybrid & EV
18 bulletinsThis is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
BEV IHFA Internal Processor Failure DTCs
WPC. none or unstable charging.
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
No AC Charging with DTC OBC-P0D1513 and/or OBC-P0D1556
Disconnect Charging Cable? With No Cable Attached.
Long Range PHEV Message in DIM ?System Check Please Wait?
Disconnect Charging Cable?.
ISGM and charging error DTC?s
This is a Technical Journal: XC40 support charger/jump start - access positions
Pre-Delivery & Maintenance
11 bulletinsThis is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
Mobile data services, general
Your warranty claim might be rejected if the procedure in this TJ is not followed.
Mobile data services, general
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action
This is a Service Manager Bulletin: Retail Car Pre-Delivery Process
This is a Technical Journal: Connectivity services activation - PSIM issues
Attached document is for service action S10082.
Lighting
6 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
Lighting, interior
Decor lightning, buzzing noise.
Volvo Complimentary Factory Scheduled Maintenance.
Volvo Complimentary Factory Scheduled Maintenance & Wear Program
Body & Paint
6 bulletinsThis is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
This is a Technical Journal: Outer rear view mirror intermittently not folding.
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May required replacing terminals.
Body, cab and interior.
Panoramic sunroof, not closing from ventilation position
The corrective action is to control the gap between the antenna cover and car body.
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If necessary,Volvo Cars will refit the antenna cover.
Outer rear view mirror glass incorrect position after reversing.
HVAC & Climate
6 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10266 on certain model year 2021- 2023 V90CC, S90l, XC60, XC90, XC40 and C40 vehicles. Volvo Car Investigations have identified that iCUP vehicles with a software version earlier than V2.3 need updating to ensure the proper functioning of the mobile apps features. As a result, there is a possibility of losing remote functions in the Volvo Car App, such as lock/unlock and climate control. The corrective action is to perform a total software upgrade. S10266 affects 413 vehicles in the U.S and 9 in Canada.
Volvo Cars App Remote climate or ERS, not possible
Volvo Cars App Remote climate or ERS, not possible
Climate system heating performance (HVCH)
Volvo Cars App Android, no climate setting button
Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S10082 on...
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certain model year 2021 - 2022 XC40 vehicles. Volvo has identified that a conflict between the air condition pressure hose and air condition suction hose, may cause risk of chafing. The corrective action is to replace the rubber sleeve on the air condition hose to prevent chafing.
Brakes
4 bulletins?Sticky? rear brake pads
Parking brake
?Sticky? rear brake pads
?Sticky? rear brake pads.
Fuel System
2 bulletinsIncorrect fuel level or tank capacity
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
Steering
2 bulletinsVibrations in steering wheel above 60 mph
Vibrations in steering wheel above 60 mph
Tires & Wheels
2 bulletinsTPMS (Tire Pressure Monitoring System) not available
This is a Technical Journal: we find with automobiles.
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Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
Suspension
1 bulletinCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.