2020 Volvo Xc40 TSBs
169 Technical Service Bulletins across 14 categories
Categories
Other
31 bulletinsThis is a Technical Journal.
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Vehicle type and platform identification.
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Inform the customer of the functions and limitations
This is a Technical Journal: Difficulty clearing SODx DTCs.
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put the car in usage mode "Driving" and continue the erasing process
Alleged issues with Intellisafe functionality.
No internet connection and intermittent.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Driver support systems
Rubber cushion
New Information.
Retail Car Delivery Process
SiriusXM Tuner Replacement Process
Towbar TRM not responding
Vehicle type and platform identification
Expendable Items Parts List.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
ICUP/Google Built-In Diagnostic Operations
VIDA QR Scanner Mobile App
This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD
This is a Technical Journal: Squeaking noise under front seats cushions
This is a Technical Journal: Creaking noise, front seat rails.
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Apply tape and torque seat bolts in the specified order (Rear bolts first).
This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...
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found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal: Squeaking noise under front seats cushions
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Prior Approval for VCM Replacement
Please see attached pdf for content
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
Please date parts bulletin 10/16/2019
This is a Special Tool Bulletin: Mandatory tool allocation
Electrical
24 bulletinsThis is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
This is a Technical Journal: 12V Battery Testing Method
Electrical rear axis drive
This is a Technical Journal.
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
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repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
This is a Technical Journal: Creaking noise from Steering Wheel Module
This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up
This is a Service Product Journal: Information Notice.
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We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
This is a Service Product Journal: Electric wiring diagram missing in VIDA.
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Model year 2020
Software & Calibration
20 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
This is a Technical Journal: Software Upgrade / Download Guide.
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If one control unit is upgraded and not all, it may result in various problems.
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).
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software is available in VIDA beginning 2024 week 21.
OHC replaced too often due to CEM U134187,download software prior replacement
P5(SPA)/P6(CMA) Software Download Guide
Updated Chassis Range.
OHC replaced too often due to CEM U134187 download software prior replacement
Perform a software upgrade in accordance with TJ 31543.
Perform a software upgrade in accordance with TJ 31543.
New Software Products (SP) have been developed to convert a Care Key to a standard key.
This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under...
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development and will be released in June of 2020.
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
This is a Technical Journal: Start/stop, changed behavior after software upgrade
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Software Installation Policy changes.
Software Installation Policy changes.
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
Body & Paint
17 bulletinsThis is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
This is a Technical Journal: Outer rear view mirror intermittently not folding.
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May required replacing terminals.
Body, cab and interior.
Info request, door sealing strip coming loose.
Outer rear view mirror glass incorrect position after reversing.
This is a Technical Journal: Panorama sunroof glass panel / roller blind does not open or close
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: Gurgling sound from sunroof area, while driving in the rain
This is a Technical Journal: Window guide moulding front doors, deformed
This is a Technical Journal: Gurgling sound from sunroof area, while driving in the rain
This is a Technical Journal: Rattling noise hood hinge.
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apply tape on the hood hinges
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.
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Will only be performed at 20k
This is a Technical Journal: Inner weather strip on door noisy
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
This is a Service Manager Bulletin: Windshield replacement products.
Infotainment
16 bulletinsThis is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an...
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internet connection is available (globe in the top left corner), follow the instructions under "service". This Technical Journal handles only SENSUS vehicles.
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.
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The 56 kO resistor ensures safe and appropriate power delivery.
No bass function (High Performance Audio)
No bass function (High Performance Audio)
?No Navigation Activated? Message in Sensus Navigation tile
?No Navigation Activated? Message in Sensus Navigation tile
Infotainment System Reboots while driving (blank screen)
No bass function (High Performance Audio)
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...
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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
Engine
16 bulletinsThis is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
Creaking noise from right engine pad
Upper front suspension creaking/knocking noise
Upper front suspension creaking/knocking noise.
Creaking noise from right engine pad
Creaking noise from right engine pad
Upper front suspension creaking/knocking noise
All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil.
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Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
Driving, Twin Engine/Propulsion using electric motor not possible.
This is a Technical Journal: Front anti-roll bar link, creaking/knocking noise
This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement
Pre-Delivery & Maintenance
14 bulletinsMobile data services, general
Connectivity services activation - PSIM issues
This is a Technical Journal: Connectivity services activation - PSIM issues
This is a Service Manager Bulletin: Adapter return
This is a Service Manager Bulletin: Prior Approval for VCM Replacement
Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize...
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the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.
This is a Technical Journal: Storage box under driver seat, handle loose
This is a Service Journal: Coolant Filling Equipment Tool
This is a Service Manager Bulletin: Technician Skillset Requirments
This is a Service Manager Bulletin: Technician Skillset Requirments
This is a Service Product Journal: VIDA VOC Access and Functionality
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
This is a Service Manager Bulletin: Retail Car Delivery Process MY 2020
Lighting
7 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
Decor lightning, buzzing noise.
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
This is a Technical Journal: Headlamp high beam malfunction - message in DIM
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later.
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Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
This is a Service Product Journal: Digital Head Light Instrument for L.E.D., Halogen, Xenon vehicles
Steering
6 bulletinsVibrations in steering wheel above 60 mph
Vibrations in steering wheel above 60 mph
This is a Technical Journal: Reduced power steering assistance during parking maneuvering
This is a Technical Journal: Reduced power steering assistance during parking maneuvering
This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
This is a Technical Journal: No steering assistance during workshop visit
HVAC & Climate
5 bulletinsVolvo Cars App Remote climate or ERS, not possible
Volvo Cars App Remote climate or ERS, not possible
Climate system heating performance (HVCH)
Volvo Cars App Android, no climate setting button
Service Action: S10011 - A/C Refrigerant charge values are too high.
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Corrective action is to drain the A/C system and recharge with correct amount of refrigerant.
Tires & Wheels
5 bulletinsThis is a Technical Journal: we find with automobiles.
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Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
This is a Technical Journal: Rattle noise from front wheel arch liner.
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Perform adjustment
This is a Technical Journal: I-TPMS and Low Tire Pressure warning
This is a Technical Journal: I-TPMS and Low Tire Pressure warning
Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
Hybrid & EV
4 bulletinsThis is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
WPC (Wireless Phone Charger) charging information
WPC (Wireless Phone Charger) charging information
This is a Technical Journal: XC40 support charger/jump start - access positions
Suspension
2 bulletinsCBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
Volvo Car USA LLC and Volvo Car of Canada Ltd (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service...
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Action S39920 on certain model year 2019 - 2020 XC40 vehicles. Volvo has identified that the tailgate handle may crack under certain conditions. As a preventive measure, Volvo has developed a modification to the tailgate handle that involves installation of 2 bushings and 2 new tailgate handle mounting screws.
Air Bags & Safety
2 bulletinsThis is a Technical Journal: Seat belt front, may not retract fully
This is a Technical Journal: Seat belt front, may not retract fully