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2020 Volvo V60Phev TSBs

59 Technical Service Bulletins across 11 categories

Electrical

17 bulletins
11036246

This is a Technical Journal: DIM Message and DTC IEM P0C0500.

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1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer.

11033733

This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded.

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This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.

11031099

This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs.

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Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.

11031096

This is a Technical Journal: Text only no attachments - Before replacing a cell module, make sure the latest BECM software is downloaded.

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This is important for utilizing the VIDA method described here and receiving the correct cell balancing diagnostics after the replacement.

11027187

This is a TJ - Text only no attachments If a decision is taken to replace a cell module and the vehicle has VDN code...

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CK04, please follow information under "Service." f you are replacing a cell module and the vehicle has VDN code CK04, please install the SP listed below before you replace the cell module.

11027181

This is a TJ - Text only no attachments If a decision is taken to replace a cell module and the vehicle has VDN code...

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CK04, please follow information under "Service." f you are replacing a cell module and the vehicle has VDN code CK04, please install the SP listed below before you replace the cell module.

11021914

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

11020437

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11016902

This is a Technical Journal: Improved 12V battery test in VIDA.

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Service:
 Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

11016900

This is a Technical Journal: High Voltage Battery repairs.

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Always repair the battery according to the methods in VIDA.

11014112

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11009810

This is a Technical Journal: DIM Message and DTC IEM P0C0500.

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1. Erase the DTC
 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph).
 3. Perform a new VIDA readout

11007932

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

11006576

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

11006562

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

11006557

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

11006554

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

Other

9 bulletins
11033746

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows...

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message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

11028384

This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close.

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begin with replacing the actuator in the lock mechanism

11027173

This is a Technical Journal.

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Vehicle type and platform identification.

11020536

this a Technical Journal: ASDM = Active Safety Domain Master
 To prevent unnecessary replacements of ASDM and as a...

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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

11014113

This is a Technical Journal: Vehicle/Connectivity report checklist.

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To provide timely and high-quality feedback to the appropriate department or factory

11009807

This is a Technical Journal.

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Vehicle type and platform identification.

11009515

This is a Technical Journal: Charge Lid Hard to open/close.

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begin with replacing the actuator in the lock mechanism

11009511

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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Inform the customer of the functions and limitations

11009496

This is a Technical Journal: Difficulty clearing SODx DTCs.

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put the car in usage mode "Driving" and continue the erasing process

Lighting

6 bulletins
11036257

This is a TJ - Text plus 1 PDF attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, If...

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the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replace the affected component, please follow the instructions under "Service".

11033732

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11031109

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11027189

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11016016

This is a Technical Journal: Changed front fog/cornering lights behavior.

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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

11011735

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

Engine

6 bulletins
11033734

This is a Technical Journal: Intermittent knocking noise during acceleration.

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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

11032678

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test.

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Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

11020543

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.

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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

11020524

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.

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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

11014118

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.

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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

11009813

This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.

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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.

Software & Calibration

6 bulletins
11032671

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.

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This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

11016002

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11015994

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11009811

This is a Technical Journal: Software Upgrade / Download Guide.

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If one control unit is upgraded and not all, it may result in various problems.

11007925

Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

11006564

This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).

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software is available in VIDA beginning 2024 week 21.

Body & Paint

5 bulletins
11033729

This is a Technical Journal: Panoramic sunroof, sealing strip has a gap

11027185

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11026736

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11009818

This is a Technical Journal: White patch defect in paint when removed rapgard.

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Expose vehicle to outside daylight for 48hrs.

11009803

This is a Technical Journal: Outer rear view mirror intermittently not folding.

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May required replacing terminals.

Infotainment

4 bulletins
11023539

This is a Tech Journal - If a customer complains that RTTI information is NOT visible in the navigation system when an...

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internet connection is available (globe in the top left corner), follow the instructions under "service".
 This Technical Journal handles only SENSUS vehicles.

11021937

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

11016886

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

11009815

This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.

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The 56 kO resistor ensures safe and appropriate power delivery.

Brakes

3 bulletins
11009817

This is a Technical Journal: DIM message about parking brake.

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Manually order and download software part number 32429456

11007926

This is a Technical Journal: DIM message about parking brake.

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Manually order and download software part number 32429456

11006560

This is a Technical Journal: DIM message about parking brake.

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Download the available total upgrade software.

Steering

1 bulletin
11028386

This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when...

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turning the steering wheel, follow the advice under Service.

Fuel System

1 bulletin
11021929

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

HVAC & Climate

1 bulletin
11014126

This is a Technical Journal: Climate system heating performance (HVCH).

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Replace HVCH.