2023 Volvo V60CC TSBs
140 Technical Service Bulletins across 12 categories
Categories
Other
52 bulletinsThis is a Technical Journal: Call button in the OHC might not be lit.
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Perform a total upgrade according to TJ 31543.
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by perfoming a IHU reload.
This is a Technical Journal: Internet Connectivity symbols in CCD
This is a Technical Journal:
CSD Stuck in Recovery Mode, iCUP
CSD Stuck in Recovery Mode, iCUP
IHU General Issues
ICUP, Upper & Lower bar in CSD not visible
ERS or preconditioning fails + message in VC App
Call button in the OHC might not be lit
Factory Reset IHU
Google assistant voice commands
ICUP, Connected phone - echo in phone for counterpart
ICUP - ?Searching for GPS? message in DIM / CSD
Convert CARE KEY to normal key
TCAM Replacement Needs Prior Approval
Alleged issues with Intellisafe functionality.
This is a Technical Journal: TCAM Replacement Needs Prior Approval
This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD.
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Restart IHU via home button.
In the unlikely event this should occur, Customers may complain of lowered vehicle ride height in the rear, harsh/bumpy...
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ride, or noise from the rear of the vehicle while driving. Volvo has not received any reports alleging injuries, fatalities, or crashes related to this condition.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Combined instrument.
Rubber cushion
Not able to pair Volvo Cars App to the car
CSD Stuck in Recovery Mode, iCUP
IHU General Issues
ICUP, Upper & Lower bar in CSD not visible
ERS or preconditioning fails + message in VC App
Call button in the OHC might not be lit
Factory Reset IHU
Google assistant voice commands
ICUP, Connected phone - echo in phone for counterpart
Convert CARE KEY to normal key
Google Built In Premium Customer Experience Program
Internet Connectivity symbols in CCD
Google assistant voice commands not responding
DIM message and DTC VCU1 U016800
Vehicle type and platform identification
Cannot lock/unlock vehicle with remote control key
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
Call button in the OHC might not be lit
OTA not available for customer
OTA - FAQ for technicians
Q1 2023 Retailer Technical Training Requirements
Unable to connect ?Volvo Cars App? to vehicle.
Customer Experience Program.
Retail Car Delivery Process.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Retail Car Delivery Process
Software & Calibration
17 bulletinsThis is a Technical Journal: Google acceptance required for SW 3.0.3.
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Software download.
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set.
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Do not replace the MVBM. Delete the DTCs and perform a SW update. A new SW fix is planned 2024 quarter 1.
This is a Technical Journal: Slippery Road alert on DIM.
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Perform Software download.
Software Update Fails and VIDA Can?t Connect, VGM Unresponsive
P5(SPA)/P6(CMA) Software Download Guide
This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set.
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Do not replace the MVBM. Delete the DTCs and perform a SW update. A new SW fix is planned 2024 quarter 1.
Updated Chassis Range.
Software.
Software.
Software Update Fails
If the software is older than V2.4, which was released 22w42, perform a software upgrade
Over The Air Software Update (OTA)
Vehicle cannot receive OTA updates
OTA Software check
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
Electrical
15 bulletinsThis is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
This is a Technical Journal: 12V Battery Testing Method
This is a Technical Journal: Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain.
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Software Solution was made available with V2.8 SW, which was released 23w16. Please ensure vehicle is on V2.8+ SW.
Battery, complete.
Propulsion Message in DIM with BECM DTC
PHEV BECM software released
Battery, high voltage
This is a Technical Journal.
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
?eCall Service Required? message, Back-up battery DTC TCAM-U210993
IGM: Inverter Generator Module
BEV High Voltage Battery Replacement
Long Range PHEV BECM DTC P065800
Unintentional VIDA Wi-Fi Connection Leading to 12V Battery Drain.
Long range PHEV BECM DTC P065800 leads to BDU replacement.
Infotainment
12 bulletinsThis is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults.
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Replace the AUD unit.
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults.
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Replace the AUD unit.
No bass function (High Performance Audio)
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW.
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Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
Poor radio reception and sound (FM)
Media, navigation and communication.
Media, navigation and communication.
This journal only applies to a vehicle with an Android based Infotainment system.
Navigation Map View in DIM Swiping Sideways
No bass function (High Performance Audio)
General concerns in IHU on iCUP/Google Infotainment
General radio deviations ICUP vehicles
Hybrid & EV
12 bulletinsThis is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
WPC (Wireless Phone Charger) charging information
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Disconnect Charging Cable? With No Cable Attached.
Long Range PHEV Message in DIM ?System Check Please Wait?
ISGM and charging error DTC?s
Engine
8 bulletinsThis is a Technical Journal: Chirping noise from engine during engine shutoff.
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Replace both front camshaft seals
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48.
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Change engine oil and filter.
Turbo wastegate rod rattling noise
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting.
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This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R.
This is a Technical Journal: Turbo wastegate rod rattling noise.
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Replace wastegate rod.
Electrical motor sound information
HVAC & Climate
6 bulletinsVolvo Cars App Remote climate or ERS, not possible
Volvo Cars App Remote climate or ERS, not possible
Climate system heating performance (HVCH)
Volvo Cars App Android, no climate setting button
Climate system heating performance.
Climate system heating performance.
Suspension
5 bulletinsVolvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring...
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production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
Leaf Spring Inspect-Repair.
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring...
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production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring...
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production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
The corrective action is to inspect the leaf spring and only replace if the matching serial number is found in the...
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Serial Number Matrix located in TIE.
Lighting
4 bulletinsThis is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle.
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Follow detailed instructions.
VC App: PHEV Scheduled Charging Turned Off
PHEV Scheduled Charging Turned Off.
VC App: PHEV Scheduled Charging Turned Off
Fuel System
4 bulletinsChirping sound from exhaust
This is a Technical Journal: AC evaporator repair, additional parts needed.
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Add resister in line jumper cable.
Incorrect fuel level or tank capacity
Incorrect fuel level or tank capacity
Brakes
3 bulletinsThis is a Technical Journal: Vibration/shudder while braking.
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Replace front brake pads
This is a Technical Journal: DIM message about parking brake.
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Download the available total upgrade software.
Vibration/shudder while braking
Pre-Delivery & Maintenance
2 bulletinsMobile data services, general
Your warranty claim might be rejected if the procedure in this TJ is not followed.