2019 Volvo V60CC TSBs

message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

Vehicle type and platform identification.

troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

To provide timely and high-quality feedback to the appropriate department or factory

Inform the customer of the functions and limitations

found" or if functions such as lock/unlock are not working, please follow advice for detecting key

apply tape.

They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

and more precise fault tracing

and more precise fault tracing

They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

and more precise fault tracing

New cleaning method developed.

They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

New cleaning method developed.

They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

New cleaning method developed.

They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

(Driver Information Module) or reduced A/C performance, follow the advice under Service. Please refer to the wiring diagram in VIDA to locate the relevant circuit for the ambient temperature sensor (component 7/481) at the passenger door mirror harness.

Replace the VCM Backup Battery and download the relevant Software.

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Service:
 Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Improved 12V battery test in VIDA

Improved 12V battery test in VIDA

Replace the VCM Backup Battery and download the relevant Software.

Use had held tester.

Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

repair methods evolve.

System service required? displayed in DIM, then it is possible that there is water ingress into rear park assist sensors and connectors caused by splices in the rear cable harness. If the sensors and connectors have water ingress then follow method in VIDA

If not working check the heating grid wiring.

Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.

manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles.

certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles.

certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

Disconnect the S connector on the BCSM (4/153) for 15 minutes and then reconnect it, see picture. Check that both main and support battery is charged to at least 12.4 volts /70% SoC or more. At this point we do not see any need to replace the BCSM or any other components such as steering

is stored, follow advice under Service section below. This is just a message and steering assistance is not affected. The condition could occur during start/stop activations. After cranking the steering assistance become normal and the error message disappears. The DTC indicate that one of the internal switches in the BCSM may be in the wrong position when cranking (during start/stop) and it could result in symptom similar to poor main battery state of charge (SOC).

from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0

Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

Expose vehicle to outside daylight for 48hrs.

May required replacing terminals.

If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

replace if needed

Will only be performed at 20k

This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

If one control unit is upgraded and not all, it may result in various problems.

software is available in VIDA beginning 2024 week 21.

development and will be released in June of 2020.

Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

Download software.

Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.

VGT, TC) And US17+OBD22 (11L) Emissions

Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

S10066 on certain Volvo S60, V90CC, XC60, V60CC, V60, XC90, S90L, and V90 Model Year 2019-2020 vehicles. Volvo has identified that a malfunction in the Dual Purge check valve impacts the purge ejector function at high loads and the flow diagnostics will trigger a DTC and MIL. No impact on drive-ability or emissions. The corrective action is to replace the Dual Purge pipe.

Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.

Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.

Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.

Engine 61

To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.

To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.

Create Parts Bulletin using attached file.

the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.

This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

screen/glass within 6 months in service we request more information, follow advise under "Service".

screen/glass within 6 months in service we request more information, follow advise under "Service".

internet connection is available (globe in the top left corner), follow the instructions under "service".
 This Technical Journal handles only SENSUS vehicles.

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

The 56 kO resistor ensures safe and appropriate power delivery.

the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

Manually order and download software part number 32429456

Manually order and download software part number 32429456

Download the available total upgrade software.

Replace front brake pads

Download the available total upgrade software.

guideline has been developed, as an overview of the brake noise and indicates possible faults/solutions.

(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. Instead, use the spare part kit part number 32476677 to replace the affected component, please follow the instructions under "Service".

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

If the result is not ok (air leak), it is ok to replace the headlamp

Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.

If the result is not ok (air leak), it is ok to replace the headlamp

Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.

Replace HVCH.

Total Upgrade should be used if there are any upgrades available. - Perform an IHU Reload

Radial force variation ( RFV ) is a condition where excessive run out will create the same symptom as an unbalanced tire. Tire balancing should be checked and corrected as needed but is not always the solution. Road Force balancing detects assembly run out measured under load simulating real world driving conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.

be prepared for these issues.

be prepared for these issues.

Add resister in line jumper cable.

Add resister in line jumper cable.

Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019

turning the steering wheel, follow the advice under Service.

Check rubber gromet in firewall

recalibrate the WPC by performing a WPC reload.

Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC : 3521 Headlamp , complete Page 1 of 24 Attachment File Name File Size S80 - V70 - XC70 . pdf 0.5641 MB S60 - XC60 . pdf 0.5868 MB C30 - S40 - V50 - C70 . pdf 0.4175 MB XC90 . pdf 0.6020 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 2010 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 156 2010 - 9999 0000395 - 9999999 200720 - 999952 275 2003 - 9999 0000690 - 9999999 200232 - 999952 533 2007 - 9999 0000261 - 9999999 200637 - 999952 542 2006 - 9999 0000590 - 0999999 200549 - 999952 544 2004 - 2010 0000295 - 0999999 200339 - 999952 545 2004 - 2010 0000133 - 0999999 200347 - 999952 CSC Customer Symptom Codes Code Description W4 Headlights / Moisture / mist on inside of lens WG Headlights / Lens broken / chipped / cracked / distorted ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 17076 DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Retailer Technical Journal , first check for the latest online version . DESCRIPTION : The headlamp assembly may have condensation caused by moisture inside of lens . Some condensation is normal and not considered a defect . Automotive lamps are designed as an open system and atmospheric humidity can enter the lamp and also exit . The moisture disappears over a time period through the air v