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2021 Volvo V60 TSBs

167 Technical Service Bulletins across 13 categories

Other

34 bulletins
11027173

This is a Technical Journal.

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Vehicle type and platform identification.

11020536

this a Technical Journal: ASDM = Active Safety Domain Master
 To prevent unnecessary replacements of ASDM and as a...

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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

11014113

This is a Technical Journal: Vehicle/Connectivity report checklist.

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To provide timely and high-quality feedback to the appropriate department or factory

10249346

Convert CARE KEY to normal key

10248799

Alleged issues with Intellisafe functionality.

10241670

No internet connection and intermittent.

10241661

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

10241655

Driver support systems

10241651

Rubber cushion

10241647

New Information.

10234741

Remote Control Key No function

10234684

Fresh air hose loose from air filter housing

10234675

SiriusXM Tuner Replacement Process

10233248

Towbar TRM not responding

10233246

Convert CARE KEY to normal key

10231934

Vehicle type and platform identification

10230710

Cannot lock/unlock vehicle with remote control key

10230709

Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team

10230514

OTA not available for customer

10230512

OTA - FAQ for technicians

10227874

Product, Safety and Compliance.

10224584

Expendable Items Parts List.

10219302

Part information for AMT input shaft repair kits and the shim kit that is required for repair.

10213883

ICUP/Google Built-In Diagnostic Operations

10212891

VIDA QR Scanner Mobile App

10205651

News Letter 70

10204721

Information in DIM ?system check, please wait? and no start.

10197340

This is a Technical Journal: Ghost DTC set, VCU1-U210782.

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does not affect any of the functions in the car.

10190815

This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD

10188880

This is a Technical Journal: AWD DTC DEM-P188919.

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Reset the DTC.

10188436

This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...

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found" or if functions such as lock/unlock are not working, please follow advice for detecting key

10182492

This is a Technical Journal: IHU, volume restriction w/orange key.

10181041

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10177388

This is a Technical Journal: Prior Approval for VCM Replacement

Electrical

26 bulletins
11021914

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

11020437

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11016902

This is a Technical Journal: Improved 12V battery test in VIDA.

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Service:
 Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

11014112

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11007932

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

11006554

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

10253788

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

10252722

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10252682

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251606

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251147

This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.

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Use had held tester.

10251143

This is a Technical Journal: SR PHEV Cell Module Replacement.

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Updated BECM software was released

10249383

Creaking noise from Steering Wheel Module (SWM)

10249191

This is a Technical Journal: 12V Battery Testing Method

10244101

Propulsion Message in DIM with BECM DTC

10241672

high-voltage battery cell module in a PHEV.

10241649

Electrical rear axis drive

10238367

This is a Technical Journal.

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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

10234814

Electrical rear axis drive

10234811

Creaking noise from Steering Wheel Module (SWM)

10231944

PHEV High Voltage Battery Repairs

10213885

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...

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repair methods evolve.

10213882

Battery Charger/maintainer requirement

10212892

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

10188435

This is a Technical Journal: Front seat heater, function control.

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If not working check the heating grid wiring.

10188427

This is a Technical Journal: Creaking noise from Steering Wheel Module

Software & Calibration

17 bulletins
11016002

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11015994

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11007925

Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

11006564

This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).

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software is available in VIDA beginning 2024 week 21.

10249393

OHC replaced too often due to CEM U134187,download software prior replacement

10249344

P5(SPA)/P6(CMA) Software Download Guide

10248798

Updated Chassis Range.

10234821

OHC replaced too often due to CEM U134187 download software prior replacement

10230715

If the software is older than V2.4, which was released 22w42, perform a software upgrade

10230515

Vehicle cannot receive OTA updates

10225918

OTA Software check

10218324

The corrective action is to perform a Total Upgrade Software download.

10218323

The corrective action is to perform a Total Upgrade Software download.

10218321

The corrective action is to perform a Total Upgrade Software download.

10202440

Perform a software upgrade in accordance with TJ 31543.

10202436

New Software Products (SP) have been developed to convert a Care Key to a standard key.

10179681

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

Engine

16 bulletins
11026740

This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...

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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.

11026739

This is a TJ - 1 document plus one attachment of detailed repair instructions - If the Check Engine Light is illuminated...

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in the DIM and DTC ECM P244A00 is set, please follow the advice under "Service". This TJ is a complement to the fault tracing in VIDA. Please follow the steps below.

10254406

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).

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Download software.

10249396

Creaking noise from right engine pad

10249387

PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode

10249362

PHEV Intermittent Start of the Combustion Engine in Hybrid

10234824

Creaking noise from right engine pad

10234823

Creaking noise from right engine pad

10234815

PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode

10234790

PHEV Intermittent Start of the Combustion Engine in Hybrid

10230518

Electrical motor sound information

10219427

Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 US21+OBD2021 Emissions...

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Turbo compound Engines ONLY

10219426

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

10219421

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

10203933

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...

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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

10202444

Driving, Twin Engine/Propulsion using electric motor not possible.

Infotainment

15 bulletins
11028385

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11027176

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11009815

This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.

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The 56 kO resistor ensures safe and appropriate power delivery.

10249361

No bass function (High Performance Audio)

10248800

Poor radio reception and sound (FM)

10234789

No bass function (High Performance Audio)

10234679

Infotainment System Reboots while driving (blank screen)

10230711

No bass function (High Performance Audio)

10230523

General radio deviations ICUP vehicles

10197355

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...

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S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada.

10194243

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...

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S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada.

10194242

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...

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S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada

10186180

This is a Technical Journal: No AM radio, Software to activate the AM radio will be made available

10182733

This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...

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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

10178515

This is a Technical Journal: No AM radio, Software to activate the AM radio will be made available

Hybrid & EV

15 bulletins
10253771

This is a Technical Journal.

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If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.

10249465

This is a Technical Journal: WPC, none or unstable charging.

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recalibrate the WPC by performing a WPC reload.

10249385

WPC (Wireless Phone Charger) charging information

10249356

Unnecessary Replacements of BEV and PHEV Charging Cables

10249355

Unnecessary Replacements of BEV and PHEV Charging Cables

10249354

Unnecessary Replacements of BEV and PHEV Charging Cables

10234813

WPC (Wireless Phone Charger) charging information

10234784

Unnecessary Replacements of BEV and PHEV Charging Cables

10234783

Unnecessary Replacements of BEV and PHEV Charging Cables

10234782

Unnecessary Replacements of BEV and PHEV Charging Cables

10230713

Disconnect Charging Cable? With No Cable Attached.

10227875

Inverter E-Machine.

10225097

ISGM and charging error DTC?s

10194238

This is a Technical Journal: WPC (Wireless Phone Charger) not charging iPhone 12 models

10188870

This is a Technical Journal: WPC (Wireless Phone Charger) not charging iPhone 12 models

Body & Paint

13 bulletins
11027185

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11026736

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11009818

This is a Technical Journal: White patch defect in paint when removed rapgard.

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Expose vehicle to outside daylight for 48hrs.

10241648

Body, cab and interior.

10202442

Outer rear view mirror glass incorrect position after reversing.

10190814

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10190556

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10188888

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10188885

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10188707

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10188434

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10177389

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10175249

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

Lighting

8 bulletins
11027189

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11016016

This is a Technical Journal: Changed front fog/cornering lights behavior.

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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

11011735

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

10203167

Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure

10181044

This is a Technical Journal: Headlight DTC?s after software upgrade

10181035

This is a Technical Journal: MY21- HUD, Lighting/Settings issues after software update

10178514

This is a Technical Journal: Headlight DTC?s after software upgrade

10175251

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

HVAC & Climate

7 bulletins
11014126

This is a Technical Journal: Climate system heating performance (HVCH).

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Replace HVCH.

10249366

Volvo Cars App Remote climate or ERS, not possible

10234794

Volvo Cars App Remote climate or ERS, not possible

10233253

Climate system heating performance (HVCH)

10230517

Volvo Cars App Android, no climate setting button

10227883

Climate system heating performance.

10227880

Climate system heating performance.

Brakes

6 bulletins
11009817

This is a Technical Journal: DIM message about parking brake.

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Manually order and download software part number 32429456

11007926

This is a Technical Journal: DIM message about parking brake.

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Manually order and download software part number 32429456

11006560

This is a Technical Journal: DIM message about parking brake.

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Download the available total upgrade software.

10254399

This is a Technical Journal: Vibration/shudder while braking.

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Replace front brake pads

10249194

This is a Technical Journal: DIM message about parking brake.

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Download the available total upgrade software.

10236772

Vibration/shudder while braking

Pre-Delivery & Maintenance

5 bulletins
10241641

Mobile data services, general

10230513

Connectivity services activation - PSIM issues

10194239

This is a Service Manager Bulletin: Retail Car Delivery Process

10190801

This is a Technical Journal: Connectivity services activation - PSIM issues

10177385

This is a Service Manager Bulletin: Retail Car Delivery Process

Fuel System

3 bulletins
11021929

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

10249193

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

10219425

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

Steering

2 bulletins
11028386

This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when...

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turning the steering wheel, follow the advice under Service.

10182732

This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.