2020 Volvo V60 TSBs
194 Technical Service Bulletins across 14 categories
Categories
Other
38 bulletinsThis is a Technical Journal.
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Vehicle type and platform identification.
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Vehicle/Connectivity report checklist.
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To provide timely and high-quality feedback to the appropriate department or factory
Alleged issues with Intellisafe functionality.
No internet connection and intermittent.
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Driver support systems
Rubber cushion
New Information.
Retail Car Delivery Process
Remote Control Key No function
Fresh air hose loose from air filter housing
SiriusXM Tuner Replacement Process
Towbar TRM not responding
Vehicle type and platform identification
Expendable Items Parts List.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
ICUP/Google Built-In Diagnostic Operations
VIDA QR Scanner Mobile App
News Letter 70
This is a Technical Journal: Ghost DTC set, VCU1-U210782.
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does not affect any of the functions in the car.
This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD
This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...
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found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal: Whining sound from propeller shaft at 100-110 km/h
This is a Technical Journal: Cup Holder Shutter sliding too easy.
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apply tape.
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: Prior Approval for VCM Replacement
This is a Technical Journal: DTC CEM-U030141 with no customer symptom
This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better...
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and more precise fault tracing
This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better...
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and more precise fault tracing
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: PAC 360 side camera, intermittent no image
This is a Technical Journal: Removal of "SiriusXM Subscription has Expired" Message
This is a Technical Journal: "Ghost" DTCs set: SODL-U210052 and SODR-U210052
Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.
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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better...
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and more precise fault tracing
This is a Special Tool Bulletin: Mandatory tool allocation
This is a Technical Journal: SPA Condensation water drops in around pedals area
Electrical
33 bulletinsThis is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Service: Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: Improved 12V battery test in VIDA.
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Improved 12V battery test in VIDA
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.
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Replace the VCM Backup Battery and download the relevant Software.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: High Voltage Battery repairs.
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Always repair the battery according to the methods in VIDA.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
This is a Technical Journal: SR PHEV Cell Module Replacement.
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Updated BECM software was released
Creaking noise from Steering Wheel Module (SWM)
This is a Technical Journal: 12V Battery Testing Method
high-voltage battery cell module in a PHEV.
Electrical rear axis drive
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
Electrical rear axis drive
Creaking noise from Steering Wheel Module (SWM)
PHEV High Voltage Battery Repairs
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...
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repair methods evolve.
Battery Charger/maintainer requirement
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line
This is a Technical Journal: Front seat heater, function control.
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If not working check the heating grid wiring.
This is a Technical Journal: Creaking noise from Steering Wheel Module
This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line
This is a Technical Journal: Creaking noise from Steering Wheel Module
This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up
This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control.
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The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"
This is a Service Product Journal: Information Notice.
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We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.
This is a Service Product Journal: Electric wiring diagram missing in VIDA.
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Model year 2020
Engine
24 bulletinsThis is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).
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Download software.
Creaking noise from right engine pad
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
PHEV Intermittent Start of the Combustion Engine in Hybrid
Creaking noise from right engine pad
Creaking noise from right engine pad
PHEV Intermittent Start of the Combustion Engine in Hybrid or Pure Mode
PHEV Intermittent Start of the Combustion Engine in Hybrid
All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil.
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Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.
Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...
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VGT, TC) And US17+OBD22 (11L) Emissions
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...
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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is
If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is
Driving, Twin Engine/Propulsion using electric motor not possible.
Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...
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S10066 on certain Volvo S60, V90CC, XC60, V60CC, V60, XC90, S90L, and V90 Model Year 2019-2020 vehicles. Volvo has identified that a malfunction in the Dual Purge check valve impacts the purge ejector function at high loads and the flow diagnostics will trigger a DTC and MIL. No impact on drive-ability or emissions. The corrective action is to replace the Dual Purge pipe.
This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).
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A service solution is under development
This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).
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A service solution is under development
This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).
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A service solution is under development
This is a Technical Journal: Check Engine Light (BCM2 requesting MIL).
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A service solution is under development
This is a Technical Journal: High oil consumption.
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Engine 61
This is a Technical Journal: Polestar Engineered, gold colored tire valve stem caps
This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.
This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement
This is a Technical Journal: Check engine lamp and DTC - ECM P050B00
Body & Paint
20 bulletinsThis is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...
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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...
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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
This is a Technical Journal: White patch defect in paint when removed rapgard.
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Expose vehicle to outside daylight for 48hrs.
Body, cab and interior.
Outer rear view mirror glass incorrect position after reversing.
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.
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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.
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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.
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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.
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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
This is a Technical Journal: Panoramic sunroof, roller blind hanging loose
This is a Technical Journal: Panoramic sunroof, roller blind hanging loose
This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing
This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.
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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.
This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.
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Will only be performed at 20k
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
This is a Technical Journal: Yellow stains at rear bumper and D-pillar
This is a Service Product Journal: Template Bumperskin Towbar Hitch, a template needs to be used to make the cut.
This is a Service Manager Bulletin: Windshield replacement products.
Software & Calibration
18 bulletinsVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...
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S10303 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that there is a pairing issue with the key fob. As a result, there is a possibility that the customers key fob is not paired to the vehicle. The corrective action is to download SP Software. S10303 affects 151 vehicles in the U.S and 5 in Canada.
Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).
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software is available in VIDA beginning 2024 week 21.
OHC replaced too often due to CEM U134187,download software prior replacement
P5(SPA)/P6(CMA) Software Download Guide
Updated Chassis Range.
OHC replaced too often due to CEM U134187 download software prior replacement
latest version software needs to update.
Perform a software upgrade in accordance with TJ 31543.
New Software Products (SP) have been developed to convert a Care Key to a standard key.
This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under...
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development and will be released in June of 2020.
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
Software Installation Policy changes.
Software Installation Policy changes.
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...
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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements
Pre-Delivery & Maintenance
12 bulletinsMobile data services, general
Connectivity services activation - PSIM issues
This is a Service Action S10066.
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Create Parts Bulletin using attached file.
This is a Technical Journal: Connectivity services activation - PSIM issues
Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize...
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the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.
This is a Service Journal: Coolant Filling Equipment Tool
This is a Service Manager Bulletin: Technician Skillset Requirments
This is a Service Manager Bulletin: Technician Skillset Requirments
This is a Service Product Journal: VIDA VOC Access and Functionality
This is a Service Product Journal: VIDA VOC Access Functionality and Instruction
This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P
This is a Service Manager Bulletin: Retail Car Delivery Process MY 2020
Infotainment
11 bulletinsThis is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.
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The 56 kO resistor ensures safe and appropriate power delivery.
No bass function (High Performance Audio)
No bass function (High Performance Audio)
Infotainment System Reboots while driving (blank screen)
No bass function (High Performance Audio)
This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...
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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions
Lighting
9 bulletinsThis is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Changed front fog/cornering lights behavior.
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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
This is a Technical Journal: Headlight DTC?s after software upgrade
This is a Technical Journal: Headlight DTC?s after software upgrade
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later.
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Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.
This is a Service Product Journal: Digital Head Light Instrument for L.E.D., Halogen, Xenon vehicles
Brakes
8 bulletinsThis is a Technical Journal: DIM message about parking brake.
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Manually order and download software part number 32429456
This is a Technical Journal: DIM message about parking brake.
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Manually order and download software part number 32429456
This is a Technical Journal: DIM message about parking brake.
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Download the available total upgrade software.
This is a Technical Journal: Vibration/shudder while braking.
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Replace front brake pads
This is a Technical Journal: DIM message about parking brake.
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Download the available total upgrade software.
Vibration/shudder while braking
Parts Bulletin for S10020 - Brake Control Module (BCM) may stop diagnostic communication in case of an altered bus...
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communication rate, due to an error (bug) in the diagnostics system. Download software is required. Parts for software download listed.
Quality Bulletin for Brake Control Module (BCM) may stop diagnostic communication in case of an altered bus...
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communication rate, due to an error (bug) in the diagnostics system. Download software is required.
Hybrid & EV
8 bulletinsThis is a Technical Journal.
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If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.
This is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
Unnecessary Replacements of BEV and PHEV Charging Cables
HVAC & Climate
7 bulletinsThis is a Technical Journal: Climate system heating performance (HVCH).
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Replace HVCH.
Volvo Cars App Remote climate or ERS, not possible
Volvo Cars App Remote climate or ERS, not possible
Climate system heating performance (HVCH)
Volvo Cars App Android, no climate setting button
Climate system heating performance.
Climate system heating performance.
Fuel System
3 bulletinsThis is a Technical Journal: AC evaporator repair, additional parts needed.
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Add resister in line jumper cable.
This is a Technical Journal: AC evaporator repair, additional parts needed.
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Add resister in line jumper cable.
This is a Technical Journal: AC evaporator repair, additional parts needed
Steering
2 bulletinsThis is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when...
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turning the steering wheel, follow the advice under Service.
This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
Tires & Wheels
1 bulletinWinter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers