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2019 Volvo V60 TSBs

276 Technical Service Bulletins across 15 categories

Other

61 bulletins
11027173

This is a Technical Journal.

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Vehicle type and platform identification.

11020536

this a Technical Journal: ASDM = Active Safety Domain Master
 To prevent unnecessary replacements of ASDM and as a...

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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

11014113

This is a Technical Journal: Vehicle/Connectivity report checklist.

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To provide timely and high-quality feedback to the appropriate department or factory

10248799

Alleged issues with Intellisafe functionality.

10241670

No internet connection and intermittent.

10241669

Noise Fault Tracing.

10241661

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

10241655

Driver support systems

10241651

Rubber cushion

10241647

New Information.

10234741

Remote Control Key No function

10234684

Fresh air hose loose from air filter housing

10234675

SiriusXM Tuner Replacement Process

10233248

Towbar TRM not responding

10231934

Vehicle type and platform identification

10224584

Expendable Items Parts List.

10219302

Part information for AMT input shaft repair kits and the shim kit that is required for repair.

10213883

ICUP/Google Built-In Diagnostic Operations

10212891

VIDA QR Scanner Mobile App

10212767

No bass from sound system.

10212766

No bass from sound system.

10205651

News Letter 70

10190815

This is a Technical Journal: DTC SODL/R-C106057 after replaced SOD

10188436

This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...

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found" or if functions such as lock/unlock are not working, please follow advice for detecting key

10182707

This is a Technical Journal: Cup Holder Shutter sliding too easy.

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apply tape.

10181041

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10177388

This is a Technical Journal: Prior Approval for VCM Replacement

10172474

This is a Technical Journal: DTC CEM-U030141 with no customer symptom

10172472

This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better...

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and more precise fault tracing

10171679

This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better...

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and more precise fault tracing

10171676

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10170176

This is a Technical Journal: PAC 360 side camera, intermittent no image

10170153

This is a Technical Journal: Removal of "SiriusXM Subscription has Expired" Message

10170152

This is a Technical Journal: "Ghost" DTCs set: SODL-U210052 and SODR-U210052

10169036

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10169032

This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better...

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and more precise fault tracing

10169030

This is a Technical Journal: Oil in cooling system.

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New cleaning method developed.

10165236

This is a Special Tool Bulletin: Mandatory tool allocation

10164853

This is a Special Tool Bulletin: Newsletter 100: Mandatory Tools

10163322

This is a Technical Journal: SPA Condensation water drops in around pedals area

10161790

This is a Technical Journal: No VIDA communication with vehicle

10161779

This is a Technical Journal: Headliner, squeak/rattle noise

10161772

This is a Special Tool Bulletin: Newsletter 100: Mandatory Tools

10161771

This is a Technical Journal: Changing DIM trip computer value

10158648

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10157934

This is a Technical Journal: Vehicle Key Not Found

10157912

Please return stock of 31457428, 31457431 washer pumps to your servicing distribution center.

10157892

This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

10157890

This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements

10157864

This is a Technical Journal: Oil in cooling system.

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New cleaning method developed.

10157863

This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...

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found" or if functions such as lock/unlock are not working, please follow advice for detecting key

10157856

This is a Technical Journal: No VIDA communication with vehicle

10157852

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

10156282

This is a Technical Journal: Vehicle Key Not Found

10156278

Please return stock of 31457428, 31457431 washer pumps to your servicing distribution center.

10156265

This is a Special Tool Bulletin: Newsletter 81 Mandatory Tools

10156263

This is a Parts Bulletin: Hazmat Return Transportation Documentation and requirements

10156257

This is a Technical Journal: Oil in cooling system.

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New cleaning method developed.

10156256

This is a Technical Journal: If remote control key is not detected by the car and shows message in DIM "Car key not...

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found" or if functions such as lock/unlock are not working, please follow advice for detecting key

10156249

This is a Technical Journal: No VIDA communication with vehicle

10156245

Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars.

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They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.

Electrical

46 bulletins
11021914

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

11020437

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11016902

This is a Technical Journal: Improved 12V battery test in VIDA.

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Service:
 Dont charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

11014112

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11007932

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

11006554

This is a Technical Journal: Improved 12V battery test in VIDA.

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Improved 12V battery test in VIDA

10253788

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000.

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Replace the VCM Backup Battery and download the relevant Software.

10252722

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10252682

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251606

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251166

This is a Technical Journal: High Voltage Battery repairs.

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Always repair the battery according to the methods in VIDA.

10251147

This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.

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Use had held tester.

10251143

This is a Technical Journal: SR PHEV Cell Module Replacement.

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Updated BECM software was released

10249383

Creaking noise from Steering Wheel Module (SWM)

10249191

This is a Technical Journal: 12V Battery Testing Method

10241680

Recovering control modules stuck in ?not responding?

10238367

This is a Technical Journal.

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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

10234811

Creaking noise from Steering Wheel Module (SWM)

10231944

PHEV High Voltage Battery Repairs

10213885

The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and...

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repair methods evolve.

10213882

Battery Charger/maintainer requirement

10212892

Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)

10188884

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

10188441

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10188435

This is a Technical Journal: Front seat heater, function control.

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If not working check the heating grid wiring.

10188427

This is a Technical Journal: Creaking noise from Steering Wheel Module

10187456

This is a Technical Journal: ECM-P04F000, Evap System, High Pressure Purge Line

10187449

This is a Technical Journal: Creaking noise from Steering Wheel Module

10171692

This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up

10170177

This is a Technical Journal: IHU, scratching/screeching/electrical noise from sound system after start-up

10169394

This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.

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Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

10169393

This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided.

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Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk

10163313

This is a Technical Journal: DTC SRS-B15381B High Voltage battery loop control.

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The resistance of the circuit can be monitored using the SRS parameter "High voltage battery power supply disconnect"

10163310

This is a Service Product Journal: Information Notice.

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We process the personal data that you provide in connection with the creation of your VIDA account. The purpose of our processing is to administer your VIDA account (from registration to eventual termination of the account), to provide you with all the functionality related to VIDA, to allow access to VIDA and to communicate updates related to VIDA. Log data generated when using VIDA is processed as necessary or appropriate to safeguard the security and functionality of VIDA for example against malware or unauthorized access.

10161786

This is a Technical Journal: 12V battery message and DTC CEM-B129F96

10161746

This is a Technical Journal: High Voltage Battery repairs

10158655

Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S19850 on a...

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limited number of model year 2019 V60 vehicles. Volvo has identified that the wire tie is missing that retains the wiring harness on the left and right rear lower control arms. The corrective action is to install the wire tie on the control arms per the attached instructions. Service Action S19850 affects 9 vehicles in Canada. RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE REPAIR FOR THIS ACTION. Vehicles in retailer inventory must be upgraded prior to sale. PLEASE NOTE: Service Action S19850 will be in effect until June 30, 2021 regardless of mileage.

10157935

This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of...

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manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.

10157854

This is a Quality Bulletin.

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Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles.

10157853

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on...

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certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

10156283

This is a Parts Bulletin: 12 Volt support batteries, part number 30659531 must be maintained 9 months from the month of...

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manufacture and every 9 months thereafter.To maintain the battery, connect the battery to an appropriate 12V battery charger. Please follow all precautions that apply when charging a larger main lead-acid battery. The battery will self-discharge over time and if allowed to be left at a sufficiently low voltage, it will become permanently damaged. The battery must have a minimum voltage of 9 volts to be installed in a vehicle.

10156247

This is a Quality Bulletin.

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Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles.

10156246

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to launch Recall R39917 on...

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certain model year 2017 ? 2019 XC90, S90, V60CC, V90, XC40, V60, XC60, V90CC vehicles. Volvo has identified that the Telematics and Driver Support Systems may not function as designed due to a software error in the Vehicle Connectivity Module (VCM). This could result in the vehicle not providing the GPS location, increasing the risk of no emergency response. The corrective action is to complete a Total Upgrade on all affected vehicles. A total of 17,548 U.S. and 1,461 Canadian vehicles are eligible for this recall.

10155341

This is a Technical Journal: Steering Assistance Temporarily Reduced, PSCM.

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Disconnect the S connector on the BCSM (4/153) for 15 minutes and then reconnect it, see picture. Check that both main and support battery is charged to at least 12.4 volts /70% SoC or more. At this point we do not see any need to replace the BCSM or any other components such as steering

10155335

Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch Service Action S19850 on a...

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limited number of model year 2019 V60 vehicles. Volvo has identified that the wire tie is missing that retains the wiring harness on the left and right rear lower control arms. The corrective action is to install the wire tie on the control arms per the attached instructions.

10155164

If error message ?Steering Assistance Temporarily Reduced? is displayed in the DIM while cranking and DTC PSCM-U30031C...

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is stored, follow advice under Service section below. This is just a message and steering assistance is not affected. The condition could occur during start/stop activations. After cranking the steering assistance become normal and the error message disappears. The DTC indicate that one of the internal switches in the BCSM may be in the wrong position when cranking (during start/stop) and it could result in symptom similar to poor main battery state of charge (SOC).

Body & Paint

29 bulletins
11028383

This is a Technical Journal: Text plus TJI-516730-1_1_0 Headliner, squeak/rattle noise If a squeaking noise can be heard...

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from the headlining around the sun roof, see instructions under Service referring to TJI-516730-1_1_0

11027185

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11026736

This is a TJ - Text plus 2 jpeg files and 1 mp4 file - If customer complains of the hood being hard to close or "Open...

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Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.

11009818

This is a Technical Journal: White patch defect in paint when removed rapgard.

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Expose vehicle to outside daylight for 48hrs.

10241648

Body, cab and interior.

10227890

Tailgate Operation.

10202442

Outer rear view mirror glass incorrect position after reversing.

10190814

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10190556

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10188888

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10188885

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10188707

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10188434

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10182500

This is a Technical Journal: Panoramic sunroof, roller blind hanging loose

10178505

This is a Technical Journal: Panoramic sunroof, roller blind hanging loose

10177389

This is a Technical Journal: Outer rear view mirror glass incorrect position after reversing

10175249

This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service.

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If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.

10172468

This is a Technical Journal: Info request, loose door sealing strips.

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replace if needed

10171682

This is a Service Manager Bulletin: Windshield Cleaning Operation Service Interval Change.

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Will only be performed at 20k

10169035

This is a Technical Journal: Yellow stains at rear bumper and D-pillar

10169031

This is a Technical Journal: Yellow stains at rear bumper and D-pillar

10165231

This is a Service Product Journal: Template Bumperskin Towbar Hitch, a template needs to be used to make the cut.

10164848

This is a Service Manager Bulletin: Windshield replacement products.

10159059

This is a Technical Journal: Wind noise, front and/or rear door area

10158607

This is a Technical Journal: Lumbar support, inflates when opening door

10157869

This is a Technical Journal: Wind noise, front and/or rear door area

10156242

This is a Technical Journal: Wind noise, front and/or rear door area

10155361

This is a Technical Journal: Lumbar support, inflates when opening door

10155351

This is a Technical Journal: SPA V60 Front window initialization.

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Service: * 1. Perform a total software upgrade according to TJ 31543. * 2. Order and download special Software Product: 31493716. * NOTE! important to follow the steps in order. * This TJ will be updated when the new SW is available through normal Total Upgrade/Service 2.0/Pre-Delivery Software.

Software & Calibration

26 bulletins
11016002

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11015994

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action...

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S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

11009811

This is a Technical Journal: Software Upgrade / Download Guide.

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If one control unit is upgraded and not all, it may result in various problems.

11007925

Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service

11006564

This is a Technical Journal: SENSUS - IHU Software Improvement (Voice Control).

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software is available in VIDA beginning 2024 week 21.

10249393

OHC replaced too often due to CEM U134187,download software prior replacement

10249344

P5(SPA)/P6(CMA) Software Download Guide

10248798

Updated Chassis Range.

10234821

OHC replaced too often due to CEM U134187 download software prior replacement

10234714

software update available

10203369

latest version software needs to update.

10202440

Perform a software upgrade in accordance with TJ 31543.

10202436

New Software Products (SP) have been developed to convert a Care Key to a standard key.

10190810

This is a Technical Journal: Echo heard on phone call, Improved IHU software that will correct this issue is under...

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development and will be released in June of 2020.

10179681

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

10173760

This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder

10169391

Software Installation Policy changes.

10169388

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10164851

Software Installation Policy changes.

10164139

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10163311

This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...

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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

10161785

This is a Technical Journal: Updates to the customer's software, May 2019

10161781

This is a Service Managers Bulletin: Volvo Cars is constantly developing the in-car systems and the services offered to...

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customers, so that their cars give them the best experience possible . As of May 13th, 2019, when the software in your customer's vehicle is updated via Service 2.0 or Total Upgrade (TJ 31543), the customer will have access to the functions and improvements

10159067

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10157877

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

10149957

This is a Technical Journal: This Journal is a guide for performing Software Downloads.

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Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.

Engine

24 bulletins
10254406

This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700).

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Download software.

10249396

Creaking noise from right engine pad

10249362

PHEV Intermittent Start of the Combustion Engine in Hybrid

10234824

Creaking noise from right engine pad

10234823

Creaking noise from right engine pad

10234790

PHEV Intermittent Start of the Combustion Engine in Hybrid

10234702

Knocking/ Popping noise at left turn

10234643

All model year 2019 and 2020* vehicles are delivered from the factory with Castrol EDGE Pro V 0w-20 Synthetic oil.

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Castrol EDGE Pro V 0W20 is specifically co-engineered for the Volvo VEP4 2.0L engine to maximize fuel efficiency and engine performance.

10219421

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

10203933

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During...

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Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

10203372

If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is

10203371

If the check engine lamp may appear in the DIM (Driver Information Module) and the listed DTC is

10194232

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action...

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S10066 on certain Volvo S60, V90CC, XC60, V60CC, V60, XC90, S90L, and V90 Model Year 2019-2020 vehicles. Volvo has identified that a malfunction in the Dual Purge check valve impacts the purge ejector function at high loads and the flow diagnostics will trigger a DTC and MIL. No impact on drive-ability or emissions. The corrective action is to replace the Dual Purge pipe.

10172470

This is a Technical Journal: High oil consumption.

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Engine 61

10171688

This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.

10171684

This is a Service Manager Bulletin: Volvo Engine Petrol (VEP4 2.0L) Oil Viscosity Requirement

10170154

This is a Technical Journal: Check engine lamp and DTC - ECM P050B00

10163315

This is a Technical Journal: Damaged throttle body due to showroom device.

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To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.

10157862

This is a Technical Journal: Check engine light On, DTC ECM-P0EBF24

10156255

This is a Technical Journal: Check engine light On, DTC ECM-P0EBF24

10155362

This is a Technical Journal: Damaged throttle body due to showroom device.

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To protect the throttle housing when using Volvo Car Showmode kit in the specified cars, always remove the connector from the throttle housing (see picture 34206.jpg) A new software for the BRIGO device is under development to avoid this damage. Make sure that the BRIGO device always updated with the latest software.

10155340

This is a Technical Journal: Check engine light On, DTC ECM-P0EBF24

10155203

This is a Technical Journal: DTC BECM-P0C4200 and possible Check Engine Lamp

10155201

This is a Technical Journal: DTC BECM-P0C4200 and possible Check Engine Lamp

Pre-Delivery & Maintenance

18 bulletins
11027178

This is a TJ text, only no attachments - If the Real Time Traffic Information (RTTI) does not work in Sensus Connect...

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vehicle, follow advice under "Service".
 This Technical Journal is only valid for vehicles with VDN: VI07 TRAFFIC INFORMATION RTTI + TMC P

10241641

Mobile data services, general

10230513

Connectivity services activation - PSIM issues

10194231

This is a Service Action S10066.

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Create Parts Bulletin using attached file.

10190801

This is a Technical Journal: Connectivity services activation - PSIM issues

10175797

Over the past month, Volvo Car USA and Volvo Car Canada Limited have implemented a number of measures to help minimize...

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the impact the COVID-19 stay-at-home orders has had on our retailer partners and their service departments. Effective as of the release of this Service Manager Bulletin, Volvo Cars is introducing the Temporary Stock Maintenance Assistance Program.

10172464

This is a Service Journal: Coolant Filling Equipment Tool

10169389

This is a Service Manager Bulletin: Technician Skillset Requirments

10164860

This is a Service Manager Bulletin: Technician Skillset Requirments

10161778

This is a Service Product Journal: VIDA VOC Access and Functionality

10161777

This is a Service Product Journal: VIDA VOC Access Functionality and Instruction

10161775

This is a Service Product Journal: Unable to set SPA/CMA vehicle into programming mode - P2P

10157941

This is a Service Manager Bulletin.

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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

10157865

This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

10156289

This is a Service Manager Bulletin.

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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

10156258

This is a Service Manager Bulletin: Volvo Special Tool Warranty Coverage and Claims Process

10155347

This is a Service Manager Bulletin: Vehicle Transport Handling Procedures and Policy

10149946

This is a Service Manager Bulletin.

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This bulletin is a list of equipment recommended by Volvo to it's dealer or any shop maintaining or repairing Volvo's. The equipment can be provided by Volvo's equipment supplier

Infotainment

14 bulletins
11028385

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11027176

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11009815

This is a Technical Journal: Apple CarPlay Not OK - iPhone with USB-C, SENSUS.

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The 56 kO resistor ensures safe and appropriate power delivery.

10249361

No bass function (High Performance Audio)

10234789

No bass function (High Performance Audio)

10234679

Infotainment System Reboots while driving (blank screen)

10230711

No bass function (High Performance Audio)

10182733

This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...

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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

10170180

This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions

10170150

This is a Technical Journal: Infotainment System Reboots while driving (blank screen).

10169397

This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions

10169026

This is a Technical Journal: Sensus/Sensus Connect Navigation Base Map Versions

10161808

This is a Technical Journal: Title II-TPMS calibration after SW upgrade In the new SW, released May 2019, the picture in...

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the Centre Display for I-TPMS is showing a "spinning wheel", while calibration is ongoing. The calibration function itself is not changed compared to previous SW versions, it is only how it is presented in the center display that has been changed.A new calibration will start automatically as soon as the VDDM SW is upgraded.

10158662

This is a Technical Journal: Infotainment System Reboots while driving (blank screen).

Lighting

11 bulletins
11027189

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11016016

This is a Technical Journal: Changed front fog/cornering lights behavior.

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This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

11011735

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

10234662

To further enhance the customer?s Volvo ownership experience, Volvo Car USA, LLC offers the MY 2013 and later Volvo...

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Complimentary Factory Scheduled Maintenance Program. Model Year 2013 and later vehicles, the service intervals are every 10,000 miles and ALL 2013 and later vehicles must use synthetic oil only.

10203167

Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure

10175251

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

10172469

Volvo Complimentary Factory Scheduled Maintenance 'FSM330' MY2013 and later.

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Factory Scheduled Maintenance up to the first 3 years or 36,000 miles (whichever comes first) as recommended in the Volvo Warranty and Maintenance Information booklet.

10169398

This is a Technical Journal: The voice control system on the above referenced models is continuously being improved.

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At PDS and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make sure the vehicle has the latest voice control database installed.

10169387

This is a Technical Journal: The voice control system on the above referenced models is continuously being improved.

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At PDS and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make sure the vehicle has the latest voice control database installed.

10161788

This is a Technical Journal: The voice control system on the above referenced models is continuously being improved.

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At PDS and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make sure the vehicle has the latest voice control database installed.

10161776

This is a Service Product Journal: Digital Head Light Instrument for L.E.D., Halogen, Xenon vehicles

HVAC & Climate

11 bulletins
11014126

This is a Technical Journal: Climate system heating performance (HVCH).

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Replace HVCH.

10249366

Volvo Cars App Remote climate or ERS, not possible

10234794

Volvo Cars App Remote climate or ERS, not possible

10233253

Climate system heating performance (HVCH)

10230517

Volvo Cars App Android, no climate setting button

10227883

Climate system heating performance.

10227880

Climate system heating performance.

10165239

The customer may report that the infotainment system in the vehicle re-starts or reboots intermittently while driving.

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When this happens the CCD and the center area of the DIM will go blank for a few moments and then start back up as if the vehicle has just been started up. The customer may also notice that the infotainment system is not responding as normal (ex.- long response time) just before this occurs. When the system reboots, some customer settings may change back to a previous setting (ex.- navi destination, climate settings, radio station, etc.)

10158661

This is a Technical Journal: Rear Window Defrost will not Stay Activated.

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Total Upgrade should be used if there are any upgrades available. - Perform an IHU Reload

10157913

Please return stock of Heaters 32206448, 32206450 to your servicing distribution center.

10156279

Please return stock of Heaters 32206448, 32206450 to your servicing distribution center.

Brakes

11 bulletins
11009817

This is a Technical Journal: DIM message about parking brake.

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Manually order and download software part number 32429456

11007926

This is a Technical Journal: DIM message about parking brake.

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Manually order and download software part number 32429456

11006560

This is a Technical Journal: DIM message about parking brake.

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Download the available total upgrade software.

10254399

This is a Technical Journal: Vibration/shudder while braking.

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Replace front brake pads

10249194

This is a Technical Journal: DIM message about parking brake.

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Download the available total upgrade software.

10236772

Vibration/shudder while braking

10159061

This is a Technical Journal: SPA Brake noise For the purpose of correct fault tracing of the brake noise, the attached...

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guideline has been developed, as an overview of the brake noise and indicates possible faults/solutions.

10157889

This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.

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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

10157871

This is a Technical Journal: SPA Brake noise

10156262

This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc.

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(customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and attached to the affected Vehicle Report. (External sources: Authority, Insurance companies, Rental companies, etc)

10156244

This is a Technical Journal: SPA Brake noise

Tires & Wheels

7 bulletins
10161792

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10157940

Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...

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be prepared for these issues.

10157891

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10156288

Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to...

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be prepared for these issues.

10156264

Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers

10155338

This is a Technical Journal: Vibrations from wheel arch liner at high speed

10155166

This is a Quality Bulletin: Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has decided to launch...

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Service Action S89923 on a limited number of model year 2019 V60 vehicles. Volvo has identified that the affected vehicles have the incorrect front tire and wheel size of 19 inches printed on the tire label. The correct tire and wheel size for the front and rear is 18 inches. All the affected vehicles were manufactured correctly with 18 inch tires and wheels. The corrective action is to replace the tire label.

Steering

6 bulletins
11028386

This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when...

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turning the steering wheel, follow the advice under Service.

10182732

This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.

10158659

This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.

10157861

This is a Technical Journal: T8 Seat/Steering Wheel Heat Inop using Remote Parking Climate w/VOC app

10156254

This is a Technical Journal: T8 Seat/Steering Wheel Heat Inop using Remote Parking Climate w/VOC app

10155358

This is a Technical Journal: T8 Seat/Steering Wheel Heating Function with Volvo On Call Mobile App

Fuel System

6 bulletins
11021929

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

10249193

This is a Technical Journal: AC evaporator repair, additional parts needed.

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Add resister in line jumper cable.

10234780

Hard to fill fuel due to frozen filler pipe

10206327

Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And...

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Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019

10190813

This is a Technical Journal: AC evaporator repair, additional parts needed

10161809

This is a Technical Journal: Ping noise from exhaust when cooling down

Hybrid & EV

5 bulletins
10253771

This is a Technical Journal.

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If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service.

10249465

This is a Technical Journal: WPC, none or unstable charging.

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recalibrate the WPC by performing a WPC reload.

10241683

WPC. none or unstable charging.

10157857

This is a Service Product Journal: Rescue information V60 (19-) Hybrid

10156250

This is a Service Product Journal: Rescue information V60 (19-) Hybrid

Transmission

1 bulletin
10155199

Technical Journal TITLE : Headlamp , Leak Test REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 17076...

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Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 10 11 FUNC GROUP : FUNC DESC : 3521 Headlamp , complete Page 1 of 24 Attachment File Name File Size S80 - V70 - XC70 . pdf 0.5641 MB S60 - XC60 . pdf 0.5868 MB C30 - S40 - V50 - C70 . pdf 0.4175 MB XC90 . pdf 0.6020 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2007 - 9999 0000850 - 9999999 200605 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 135 2008 - 2010 0000395 - 9999999 200720 - 999952 136 2008 - 9999 0000400 - 9999999 200720 - 999952 156 2010 - 9999 0000395 - 9999999 200720 - 999952 275 2003 - 9999 0000690 - 9999999 200232 - 999952 533 2007 - 9999 0000261 - 9999999 200637 - 999952 542 2006 - 9999 0000590 - 0999999 200549 - 999952 544 2004 - 2010 0000295 - 0999999 200339 - 999952 545 2004 - 2010 0000133 - 0999999 200347 - 999952 CSC Customer Symptom Codes Code Description W4 Headlights / Moisture / mist on inside of lens WG Headlights / Lens broken / chipped / cracked / distorted ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 17076 DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Retailer Technical Journal , first check for the latest online version . DESCRIPTION : The headlamp assembly may have condensation caused by moisture inside of lens . Some condensation is normal and not considered a defect . Automotive lamps are designed as an open system and atmospheric humidity can enter the lamp and also exit . The moisture disappears over a time period through the air v