2025 Volvo EX90 TSBs

concerned by this QB, shall be modified at first workshop visit.

Vehicle type and platform identification.

*The script in VIDA for VCU reload is now working

please create a "Prior Approval" vehicle report with "GHCA Prior Approval.

Perform an oil change in the TVDC according to VIDA instructions.

In most cases, the IHU does not need to be replaced

VIDA script needs to be adapted before performing VCU Reload

avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.

In most cases, the IHU does not need to be replaced

avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.

Part number 36003871

VIDA script needs to be adapted before performing VCU Reload

avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.

VIDA script needs to be adapted before performing VCU Reload

Perform an oil change in the TVDC according to VIDA instructions.

If experiencing a disturbing noise when playing music with powerful base, reffering to TJ_37333_1.mp4 in attachment, please follow the attached instruction "TJI-531549-1_1_2".

If experiencing a disturbing noise when playing music with powerful base, reffering to TJ_37333_1.mp4 in attachment, please follow the attached instruction "TJI-531549-1_1_2".

If for any reason the coolant system is drained and needs to be topped off, follow VIDA instructions when doing so.

avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content.

The fan is actually working as intended

Replace.

VIDA script needs to be adapted before performing VCU Reload

please create a "Prior Approval" vehicle report with "GHCA Prior Approval.

Perform an oil change in the TVDC according to VIDA instructions.

avoid fault tracing or part replacements for known deviations

To provide timely and high-quality feedback to the appropriate department or factory

No ERAD/TVDC units shall be opened or replaced without approval or request from the CMQ

if the fail-safe flag is active and recover the fail-safe flag if its active

Perform an oil change in the TVDC according to VIDA instructions.

Perform an oil change in the TVDC according to VIDA instructions.

Replace.

Do not perform a 12V reset until you have followed the steps in this Technical Journal in the correct order

avoid fault tracing or part replacements for known deviations

Vehicle type and platform identification.

on vehicles equipped with TCAM3 (VDN: 1504, TCA solution 3). The issues may be caused by a corrupted configuration file. An SP has been created to recover the connectivity. Follow the procedure mentioned under "Service", to resolve it.

This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

download with VIDA, the UWB key will deactivated.
 This is caused by the PAK reset, which is part of software download. This will be updated during 2026 quarter 2. To recover deactivated key see information under service
 To recover deactivated key:

This is for the upgrade of the VCU to the VCU version 2 and new software.

This is for the upgrade of the VCU to the VCU version 2 and new software.

avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content. Some features will not be introduced from the start of the EX90, but will be available via SW upgrade.
 Please see under "SERVICE" for preliminary introduction plan.
 *This Technical Journal will be closed 2025 week 41 if no objections. Please use Software Release Notes for content in future Software releases for EX90.

HLCM is in silent mode and therefore not listening to diagnostic commands.
 Continue with the next SWDL attempt without any action

Do not perform a HUD Reload.

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Please perform the following Software Product (SP) in VIDA: 32425175.

HLCM is in silent mode and therefore not listening to diagnostic commands.
 Continue with the next SWDL attempt without any action

If SWDL fails, before you try a second attempt, ensure the HLCM is in Default

Action D10294: EX90 Software Update on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that certain EX90 vehicles that have previously performed PDS must download improved software (1.1.21 or later) prior to customer delivery.
 The corrective action is to perform a Total Software Upgrade.
 A total of 495 U.S and 17 Canadian vehicles are eligible for this delivery action.

Total upgrade.

Perform a seat calibration as instructed in the attached image this will ensure the seat adjustment are saved in the driver profiles.

If SWDL fails, before you try a second attempt, ensure the HLCM is in Default

Action D10294: EX90 Software Update on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that certain EX90 vehicles that have previously performed PDS must download improved software (1.1.21 or later) prior to customer delivery.
 The corrective action is to perform a Total Software Upgrade.
 A total of 495 U.S and 17 Canadian vehicles are eligible for this delivery action.

If SWDL fails, before you try a second attempt, ensure the HLCM is in Default

Perform a reset in VIDA.

If one control unit is upgraded and not all, it may result in various problems.

If SWDL fails, before you try a second attempt, ensure the HLCM is in Default

vehicle will not start, follow the advice under service. Improved software was released with version 3.0.33, Perform a total upgrade to bring the vehicle to the latest software.

AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. One of the DTCs mentioned in this TJ is set. See FAQ

AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not.
 One of the DTCs mentioned in this TJ is set. See FAQ

AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not.
 One of the DTCs mentioned in this TJ is set. See FAQ

Support functions affected. Check the manual." on the CSD and the DIMD doesn't disappear after 15-20 minutes, please follow the advice provided under service for more information

AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not.
 One of the DTCs mentioned in this TJ is set. See FAQ

AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not.
 One of the DTCs mentioned in this TJ is set.

pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service".

pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service".

TCAM reload fails on any ECU, the TCAM may end up with invalid certificates.
 To ensure proper functionality after successfully recovering the car with a new software download, follow these steps to verify certificate validity

Verify that the correct battery monitoring sensor (BMS) is fitted to both 12V batteries. Check the visible part number of the fitted RBMS (front) and BMS (rear) and compare to VIDA listing.
 RBMS(front) 3 Electrical System- 37 Cables and fuses- 373 Cable system Front-Battery cable Front
 BMS(rear) 3 Electrical System- 37 Cables and fuses- 373 Cable system Front-Battery cable Rear
 Replace BMS if they do not match.

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Action D10310: Early Software Action on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that certain EX90s with early software need a pre-PDS software.
 The corrective action is to:
 1.Ensure that all ECUs are in Default (Extended for HPA (High Performance CPU A)).
 2.Download pre-PDS SW (32425177) prior to normal PDS SW.
 3.Continue with PDS as normal (PDS SW will be available after pre-PDS SW).
 A total of 7 U.S. and 11 Canadian vehicles are affected by this Delivery Action.

D10299: Lidar Fuse for certain EX90s that are in being displayed in retailer showrooms.
 Volvo Cars investigations have identified that certain model year 2025 EX90s that are being displayed in retailer showrooms have potentially battery drain.
 The corrective action is to remove the lidar fuse in slot #6 from the frunk compartment.
 Please note: That the fuse must be reinstalled when the vehicle is removed from showroom display and or sold to a customer.
 Only vehicles being displayed in retailer showrooms are eligible for this action.

Upgrade C000017 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
 C000017 also addresses certain EX90s that have missed one (1) or more OTA downloads.
 Complimentary Upgrade C000017 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download.
 To remedy concerned cars, please follow the instructions outlined in TJ 36139.

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Inspect PSMD/PSMP electrical connections for any damages or loose connectors

download Software Product 32425172 then follow the script to learn sensors on respective position.

open the high-voltage battery lid and replace the HLCM in workshops

download Software Product 32425172 then follow the script to learn sensors on respective position.

Action D10288: HLCM Reload before SW update on certain model year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that the High Low Converter Module (HLCM) software might cause damage to the HLCM during other software updates to the car.
 The corrective action is to perform a HLCM reload before the Pre-delivery Software (PDS).
 A total of 213 U.S and 30 Canadian vehicles are eligible for this delivery action.
 URGENT: HLCM RELOAD MUST BE PERFORMED PRIOR TO PDS SOFTWARE!

instruction if a spare part exists; otherwise, follow the advice under "Service" below.

performance, and there are temperature-related DTCs in the HLCM, the root cause may be restricted coolant flow to the HLCM. Please follow the advice under "Service" to test the HLCM cooling performance.

advice under "service".

if the TCAM needs to be replaced, you may receive a TCAM3 unit instead. To confirm this, please follow the guidance under "Service".

please follow the advice under "Service". This Technical Journal provides additional instructions specific to GHCA PN 36000418 only.

- B180292/B180392, follow advice under "Service".

(The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service"

- B180292/B180392, follow advice under "Service".

If the symptom is confirmed, proceed with steps below

S00053758, which represents the first and lowest number of the third generation. The serial number can be found on the hardware, where "S000xxxxx" is printed on the type label. For replaced GHCAs with serial numbers before S00053758, a Vehicle Report is not required for Warranty Claim acceptance if VIDA fault tracing clearly indicates that the GHCA must be replaced. For replaced GHCAs with serial numbers after S00053758, please create a Support Not Needed Vehicle Report. See the Vehicle Report section below for more information.

(The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service"

advice under "service".

1. Open the VIDA application and go to the Volvo Cars app Set up function page.
 2. Check if the "Provision Status" is successful or empty. If it is empty, click on "Setup". This will then provision the car successfully, to activate all "Connected Services".

1. Open the VIDA application and go to the Volvo Cars app Set up function page.
 2. Check if the "Provision Status" is successful or empty. If it is empty, click on "Setup". This will then provision the car successfully, to activate all "Connected Services".

S10306 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified the oil plugs for the TVDC may not be torqued properly.
 The corrective action is to check the torque on the TVDC oil plugs and replace the oil plugs if found to be leaking.
 NOTE: If no leakage is found torque the oil plug screws according to the instruction. If leakage is found the oil plug screws are not to be reused and must be replaced. We expect only a small number of vehicles will need to replace the oil plug screws.
 S10306 affects 1,995 vehicles in the U.S and 194 in Canada.

1. Open the VIDA application and go to the Volvo Cars app Set up function page.
 2. Check if the "Provision Status" is successful or empty. If it is empty, click on "Setup". This will then provision the car successfully, to activate all "Connected Services".

Please contact Retailer Technical Support (RTS) through a "Support Needed" vehicle report in TIE, as SiriusXM can be reactivated manually by RTS.

Plug and Charge is the function that allows a vehicle to automatically start charging at a charging station when the charging cable is attached to the vehicle without verification through an app, card, or other method.

Avoid leaving the vehicle plugged into the AC charger for extended periods of time after charging is completed

Inspect the EVI release wire in the cargo area

This issue doesn't occur with all chargers. AC charging at the workshop is likely to work without problems

This issue doesn't occur with all chargers. AC charging at the workshop is likely to work without problems

This issue doesn't occur with all chargers. AC charging at the workshop is likely to work without problems

Avoid leaving the vehicle plugged into the AC charger for extended periods of time after charging is completed

This issue doesn't occur with all chargers. AC charging at the workshop is likely to work without problems

Follow steps outlined in the Technical Journal.

Follow steps outlined in the Technical Journal.

To get the car OTA-compatible again, a special Software Product needs to be downloaded and installed.

during PDS, follow the 7 steps under "Service"

If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service".Pay attention to which side of the car the DTC refers, both headlamps should not be replaced by default.

If the result is not ok (air leak), it is ok to replace the headlamp

If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service".Pay attention to which side of the car the DTC refers, both headlamps should not be replaced by default.

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

Action D10309: Washer Fluid on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that the washer fluid system on certain Model Year 2025 EX90 vehicles might not have been assembled correctly. As a result, leakage may occur.
 The corrective action is to check for washer fluid leaks after the washer fluid has been filled at PDS (please refer to the PDF attached to this package for OK and NOT OK examples):
 A total of 353 U.S. and 42 Canadian vehicles are affected by this Delivery Action.

Detailed symptom descriptions are essential for us to understand and to be able to reproduce the symptoms in the test cars.

A software solution is introduced with version 3.0.33 in VIDA

software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.

screen/glass within 6 months in service we request more information, follow advise under "Service".

screen/glass within 6 months in service we request more information, follow advise under "Service".

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

toward the quarter-glass during rear door opening. Ensure that the door fitting is OK and if the problem still remains, replace the door window guide molding, according to Vida

attached sound file "TJ_37321_1.m4a" when driving, follow advice under "Service". To prevent the noise from occurring, apply a foam piece with part number 32459450 on left and right side of the lidar cover panel according to attachment

follow advice under "Service".

S10305 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that all four (4) door handles may not deploy enough when opening and there might be a clunking noise when the handle is closing.
 The corrective action is to adjust all four (4) door handles.
 S10305 affects 2,086 vehicles in the U.S and 198 in Canada.

Follow repair instructions.

Check connectors and perform necessary repair.

A replacement of the glovebox motor is recommended as a fix.

If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

A replacement of the glovebox motor is recommended as a fix.

This intermittent knocking noise can occur during acceleration, usually during the beginning of the driving cycle when vehicle is cold.
 If the sound corresponds to attached sound file, change the front driveshafts

landside while using Bluetooth or Apple CarPlay, please follow the instructions under "Service". Complaints about poor or degraded sound quality are not covered by this Technical Journal (TJ) and must be reported separately via a TIE report.

year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that the incorrect Vehicle Integration Unit (VIU) has been installed.
 The corrective action is to replace the VIU according to VIDA.
 S10314 affects 4 vehicles in the U.S.

start preconditioning manually as needed from the Volvo Cars app.

start preconditioning manually as needed from the Volvo Cars app.

Action D10297: EX90 PDI on certain Model Year 2025 EX90 vehicles.
 Volvo Cars investigations have identified that certain model year 2025 EX90 vehicles have been produced with potential assembly issues.
 The corrective action in conjunction with PDS, inspect the following items (please refer to the PDF attached to this package for OK and NOT OK examples):
 Driver & Passenger front door outer window seals (OWS) are seated correctly.
 Frunk (front hood) release is functioning properly.
 Suspension fault DTC #SUM-C10F113 is present in VIDA.
 After washer fluid has been filled at PDS, check for leakage from the washer fluid reservoir & Hoses.
 A total of 684 U.S. and 116 Canadian vehicles are affected by this Delivery Action.