2025 Volvo EX30 TSBs

This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

symbol, please follow the advice under "Service". After v1.7.1 SW, it is possible that the exclamation mark in the connectivity symbol is present intermittently, regardless of good or bad internet connectivity. It does not depict the true status of the internet connection.
 This is a known issue and will be fixed in the upcoming Software release. The software version is to be determined and this TJ will be updated accordingly.
 Please see attached video TJ_37528_1 for reference.

or bike carrier, follow the advice under "Service". A software solution was released in 2025 week 40, with version 1.7.1. If urgent, perform a software upgrade according to TJ 31543. Note: After the upgrade, only ACC will be available when a trailer or bike carrier is connected. PA will remain unavailable.

An improved DHU software has been released in 1.5.2, please perform a software upgrade according to TJ 31543

It will be cleared automatically after two driving cycles.

1) Remove all the Keys and NFC cards. Ensure that you have all the Keys and NFC cards from the customer.
 2) Pair the key fobs (maximum of 2 fobs) as per the instructions for software download script.
 3) Then pair the NFC key cards as per the instructions in software download script.

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customers key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

A software solution is introduced with version 1.5, perform a software upgrade according to TJ 31543

Total upgrade.

If one control unit is upgraded and not all, it may result in various problems.

1) Remove all the Keys and NFC cards. Ensure that you have all the Keys and NFC cards from the customer.
 2) Pair the key fobs (maximum of 2 fobs) as per the instructions for software download script.
 3) Then pair the NFC key cards as per the instructions in software download script.

Total upgrade.

1) Remove all the Keys and NFC cards. Ensure that you have all the Keys and NFC cards from the customer.
 2) Pair the key fobs (maximum of 2 fobs) as per the instructions for software download script.
 3) Then pair the NFC key cards as per the instructions in software download script.

download SP (Software Product) 80027696.
 This will clear the user profile and it will need to be setup again.

Start fault tracing by checking the following: 1.The condition of the EVI for damage and/or foreign objects. - Sample images can be found on page 1 of the attached PDF file. 2.The connectors at the CDD: unplug, then plug them in again. - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file. If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA.

Check if the vehicle's software is the latest version. If not the latest version, please perform a Total Upgrade

Start fault tracing by checking the following: 1.The condition of the EVI for damage and/or foreign objects. - Sample images can be found on page 1 of the attached PDF file. 2.The connectors at the CDD: unplug, then plug them in again. - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file. If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA.

Start fault tracing by checking the following:
 1.The condition of the EVI for damage and/or foreign objects.
 - Sample images can be found on page 1 of the attached PDF file.
 2.The connectors at the CDD: unplug, then plug them in again.
 - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file.
 If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA.

Start fault tracing by checking the following:
 1.The condition of the EVI for damage and/or foreign objects.
 - Sample images can be found on page 1 of the attached PDF file.
 2.The connectors at the CDD: unplug, then plug them in again.
 - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file.
 If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA.

Check if the vehicle's software is the latest version. If not the latest version, please perform a Total Upgrade

Before replacing the cable, the fault needs to be verified at the workshop.

Before replacing the cable, the fault needs to be verified at the workshop.

A workaround to avoid slow charging is to turn on the DHU setting "Charging ? Limit Charging Current" and set it to the maximum after each initialization of every charging cycle

A workaround to avoid slow charging is to turn on the DHU setting "Charging ? Limit Charging Current" and set it to the maximum after each initialization of every charging cycle

Vehicle type and platform identification.

RSI, ISA and ALCA are planned to be introduced in the OTA release that is planned to be sent out to customers Q3 2025

of the Digital Key

Please submit a Vehicle Report on each issue you know about

To provide timely and high-quality feedback to the appropriate department or factory

Vehicle type and platform identification.

This is a ghost DTC and can be ignored. It will cause no issue with the operation of the vehicle, and it will not hinder the vehicle from receiving an OTA

Order and download SP: 80027696.

software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

Unit) settings and the pattern/PIN code has been forgotten, please follow advice under "Service".

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

Do not replace any microphone hardware. A new software (SW) is planned to be released in the beginning of quarter 3 year 2025.

Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

Customers are advised to use the SiriusXM App via Apple CarPlay

We have seen unnecessary replacements of the complete mirror. Before replacing any parts, follow the instuctions in this Technical Journal.

We have seen unnecessary replacements of the complete mirror.
 Before replacing any parts, follow the instuctions in this Technical Journal.

When installing or inspecting the towing hook, check the movement when folding / unfolding

We have seen unnecessary replacements of the complete mirror.
 Before replacing any parts, follow the instuctions in this Technical Journal.

Sticker on certain Model Year 2025 EX30 vehicles.
 Volvo Cars investigations have identified that certain model year 2025 EX30s must replace the rear hatch tailgate stickers.
 The corrective action is to remove and clean the areas with tailgate stickers, then replace them with new stickers.
 A total of 10 Canadian vehicles are affected by this Delivery Action.

Tighten the screw according to the picture

Expose vehicle to outside daylight for 48hrs.

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

If the result is not ok (air leak), it is ok to replace the headlamp

Do not replace any parts.
 To recover the CEM, download SP 80026889, "OTA RESTORE".
 After this has been installed, confirm that the car can now be started and driven.
 Ensure that the car has the latest software by following TJ-31543

If the result is not ok (air leak), it is ok to replace the headlamp

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

After capturing a NEW VIDA readout, conduct the steps in VIDA.

in the DIM, and both BECM-P2C871A and VCU1-P128300 DTCs are present, follow the advice under "Service - Confirm that all criteria specified in the "Description" section are fulfilled.
 Replace the CDD in accordance with VIDA instructions.

in the DIM, and both BECM-P2C871A and VCU1-P128300 DTCs are present, follow the advice under "Service - Confirm that all criteria specified in the "Description" section are fulfilled.
 Replace the CDD in accordance with VIDA instructions.

when reversing appears while the Drive gear is engaged, follow the advice under "Service". CSD = Center stack Display
 DHU = Display Head Unit

installation, follow advise under "Service". Dont replace any parts. Follow the instruction below.

Ignore the DTC; nothing needs to be done. This is a ghost DTC, with no actual impact on vehicle functionality.

vehicle shows symptoms of a faulty PAS without specific part defects and one (or more) of the DTCs mentioned below is set, follow the advice under "Service."

If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.