2023 Volvo C40BEV TSBs
117 Technical Service Bulletins across 13 categories
Categories
Other
30 bulletinsThis is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by preforming a IHU reload.
This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows...
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message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
This is a Technical Journal.
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Vehicle type and platform identification.
This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...
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VIDA 3.4.4.
This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...
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numbers listed above, follow the steps below: 1. Download IHU reload (select Yes for replaced HW). 2. Perform a Total Upgrade. 3. Manually order and download SP according to the list below
This is a Technical Journal: iCUP IHU - Prior Approval.
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In most cases, the IHU does not need to be replaced
This is a Technical Journal: iCUP IHU - Prior Approval.
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In most cases, the IHU does not need to be replaced
this a Technical Journal: ASDM = Active Safety Domain Master To prevent unnecessary replacements of ASDM and as a...
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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
This is a Technical Journal: Charge lid difficult to open/close.
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Adjust the charge lid
This is a Technical Journal: Call button in the OHC might not be lit.
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Perform a total upgrade according to TJ 31543.
This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP.
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In most cases this Recovery mode can be resolved by perfoming a IHU reload.
This is a Technical Journal:
Alleged issues with Intellisafe functionality.
This is a Technical Journal: TCAM Replacement Needs Prior Approval
COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
Rubber cushion
Google Built In Premium Customer Experience Program
Vehicle type and platform identification
Cannot lock/unlock vehicle with remote control key
Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team
Call button in the OHC might not be lit
OTA not available for customer
OTA - FAQ for technicians
Q1 2023 Retailer Technical Training Requirements
Customer Experience Program.
Retail Car Delivery Process.
Google Built In Premium Customer Experience Program.
Google Built In Premium Customer Experience Program.
Part information for AMT input shaft repair kits and the shim kit that is required for repair.
Retail Car Delivery Process
Electrical
26 bulletinsIf the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service".
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In cold weather (50F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.
Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service...
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Campaign S10318 Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles. Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter. To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid. S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out
This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.
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Perform a "High-voltage system overview" read out
This is a Technical Journal: Park Assistance System enhanced troubleshooting.
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Clean the sensor. Damage is not a matter for warranty.
This is a Technical Journal: Vibrations in steering wheel above 60 mph.
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replace the driver's airbag module according to VIDA instructions
This is a Technical Journal: Remote connection, BOMGAR application.
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Before joining a remote session: Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V. Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: Creaking/ticking noise from Steering Wheel Module.
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FOLLOW INSTRUCTIONS AND ADD TAPE 30643492
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.
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After capturing a NEW VIDA readout, conduct the steps in VIDA.
This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.
This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.
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Use had held tester.
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...
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Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
This is a Technical Journal: 12V Battery Testing Method
Battery, complete.
Propulsion Message in DIM with BECM DTC
PHEV BECM software released
This is a Technical Journal.
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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.
IGM: Inverter Generator Module
BEV High Voltage Battery Replacement
Long Range PHEV BECM DTC P065800
Refer to system based wiring diagrams from R&D attached as a PDF.
Infotainment
16 bulletinsThis is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual...
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software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual...
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software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval.
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In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...
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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...
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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.
This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop,...
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connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety. When the vehicle...
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has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...
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screen/glass within 6 months in service we request more information, follow advise under "Service".
This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new...
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upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop. Note: The Driver Display (DIM) UX will remain unchanged until a future software update.
This is a Technical Journal: Alleged issues with Intellisafe functionality.
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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe
This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW.
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Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).
Poor radio reception and sound (FM)
General radio deviations ICUP vehicles
Software & Calibration
16 bulletinsThis is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat...
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Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.
This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.
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This TJ will be regularily updated as items are added or removed from prior approval. Current items under prior approval are listed in the "Service" section
This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating...
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vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: iCUP IHU - Software Download failure.
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Follow the recommended procedure depending on the MY (Model Year) of the vehicle
This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.
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Make sure QW90 has been updated prior to performing below steps: If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.
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Reset or replace VGM.
This is a Technical Journal: Slippery Road alert on DIM.
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Perform Software download.
Updated Chassis Range.
If the software is older than V2.4, which was released 22w42, perform a software upgrade
Over The Air Software Update (OTA)
Vehicle cannot receive OTA updates
OTA Software check
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
The corrective action is to perform a Total Upgrade Software download.
Hybrid & EV
7 bulletinsThis is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
This is a Technical Journal: WPC, none or unstable charging.
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recalibrate the WPC by performing a WPC reload.
This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.
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Improved IHFA Software.
Disconnect Charging Cable? With No Cable Attached.
Long Range PHEV Message in DIM ?System Check Please Wait?
ISGM and charging error DTC?s
Pre-Delivery & Maintenance
6 bulletinsThis is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only...
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ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.
This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...
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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...
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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".
This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...
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IEM P0A7A48 is stored, please follow the advice under "Service".
Lighting
5 bulletinsThis is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a...
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failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Headlamp condensation inside lens - information/leak test.
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If the result is not ok (air leak), it is ok to replace the headlamp
This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle.
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Follow detailed instructions.
Engine
4 bulletinsThis is a Technical Journal: Intermittent knocking noise during acceleration.
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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
This is a Technical Journal: Upper front suspension creaking/knocking noise.
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replace upper bearing.
This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)
Electrical motor sound information
Body & Paint
2 bulletinsThis is a Technical Journal: Door Lock Feature.
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Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.) If the door dont open when pulled in slow/medium speeds, follow Vida for replacement method.
This is a Technical Journal: Trim moulding left A-pillar, poor fit at top.
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Adjust the existing trim.
Steering
2 bulletinsThis is a Technical Journal: Vibrations in steering wheel above 60 Mph.
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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
This is a Technical Journal: Vibrations in steering wheel above 60 Mph.
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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.
Air Bags & Safety
1 bulletinThis is a TJ - Text only - no attachments - If a customer experiences a delay or hesitation when accelerating from a...
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standstill after installing version 4.2.13 software, please follow the advice under "Service". essentially an acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior for the models listed
Fuel System
1 bulletinIncorrect fuel level or tank capacity
HVAC & Climate
1 bulletinVolvo Cars App Android, no climate setting button