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2022 Volvo C40BEV TSBs

117 Technical Service Bulletins across 13 categories

Other

27 bulletins
11036238

This is a Technical Journal: text plus 3 .png files and 1 mp4 CSD Stuck in Recovery Mode, iCUP.

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In most cases this Recovery mode can be resolved by preforming a IHU reload.

11033746

This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows...

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message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key

11027173

This is a Technical Journal.

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Vehicle type and platform identification.

11022808

This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in...

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VIDA 3.4.4.

11021940

This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part...

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numbers listed above, follow the steps below:
 1. Download IHU reload (select Yes for replaced HW).
 2. Perform a Total Upgrade.
 3. Manually order and download SP according to the list below

11021925

This is a Technical Journal: iCUP IHU - Prior Approval.

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In most cases, the IHU does not need to be replaced

11021916

This is a Technical Journal: iCUP IHU - Prior Approval.

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In most cases, the IHU does not need to be replaced

11020536

this a Technical Journal: ASDM = Active Safety Domain Master
 To prevent unnecessary replacements of ASDM and as a...

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troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal

10254401

This is a Technical Journal: Charge lid difficult to open/close.

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Adjust the charge lid

10254398

This is a Technical Journal: Call button in the OHC might not be lit.

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Perform a total upgrade according to TJ 31543.

10251892

This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP.

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In most cases this Recovery mode can be resolved by perfoming a IHU reload.

10251132

This is a Technical Journal:

10248799

Alleged issues with Intellisafe functionality.

10248319

This is a Technical Journal: TCAM Replacement Needs Prior Approval

10241661

COMPLIMENTARY UPGRADE C00009 DESCRIPTION.

10241651

Rubber cushion

10233244

Google Built In Premium Customer Experience Program

10231934

Vehicle type and platform identification

10230710

Cannot lock/unlock vehicle with remote control key

10230709

Do not swap TCAM?s unless instructed and guided by the Retailer Technical Support team

10230524

Call button in the OHC might not be lit

10230514

OTA not available for customer

10230512

OTA - FAQ for technicians

10227083

Customer Experience Program.

10225943

Google Built In Premium Customer Experience Program.

10225942

Google Built In Premium Customer Experience Program.

10225941

Google Built In Premium Customer Experience Program.

Electrical

24 bulletins
11031110

If the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service".

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In cold weather (50F and below) when the SoC is below 40% the indicated SoC may drop by approximately 10-15%. The correct SoC value is the one displayed when the vehicle is initially parked. The range will slowly recover and will be completely recovered after HV battery charge.

11031093

This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.

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Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.

11025566

This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.

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Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be replaced.

11021936

Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service...

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Campaign S10318 Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles.
 Volvo Cars has expanded its public charging access around North America. To access, Volvo Cars is making the North American Charging Standard (NACS) adapter available to drivers of current fully electric Volvo Cars. Volvo only supports the usage of a Volvo approved adapter.
 To avoid misuse, Volvo Cars will affix a NACS adapter warning label inside the charging lid.
 S10318 affects 8,492 vehicles in the U.S. and 2,147 in Canada.

11020547

This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.

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Perform a "High-voltage system overview" read out

11020535

This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00.

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Perform a "High-voltage system overview" read out

11020530

This is a Technical Journal: Park Assistance System enhanced troubleshooting.

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Clean the sensor. Damage is not a matter for warranty.

11020450

This is a Technical Journal: Vibrations in steering wheel above 60 mph.

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replace the driver's airbag module according to VIDA instructions

11020437

This is a Technical Journal: Remote connection, BOMGAR application.

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Before joining a remote session:
 Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

11000235

This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.

10252999

Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary...

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Upgrade C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.

10252722

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10252682

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251606

This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide.

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After capturing a NEW VIDA readout, conduct the steps in VIDA.

10251160

This is a Technical Journal: BEV High Voltage Battery Replacement, Follow replacement instructions.

10251147

This is a Technical Journal: VIDA Main battery diagnostic - Prompted to charge battery a second time.

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Use had held tester.

10249191

This is a Technical Journal: 12V Battery Testing Method

10248801

Battery, complete.

10244101

Propulsion Message in DIM with BECM DTC

10244099

PHEV BECM software released

10238367

This is a Technical Journal.

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Recovering control modules stuck in not responding after failed SW download. Connect VIDA to read-out the car. Follow steps outlined in this TJ.

10230714

IGM: Inverter Generator Module

10230525

BEV High Voltage Battery Replacement

10230516

Long Range PHEV BECM DTC P065800

Infotainment

17 bulletins
11036252

This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual...

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software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

11036251

This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual...

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software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

11036240

This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval.

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In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.

11033747

This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...

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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service

11033743

This is a TJ - Text plus two .mov attachments - If the customer is experiencing a frozen Sirius Radio banner, meaning in...

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the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the screen, follow the advice on this TJ under Service

11033742

This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...

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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.

11032682

This is a TJ - Text plus 1 mp4 file - If, an iCup model year 2026 vehicle equipped with Sound System defined by VDN K501...

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or K502, experiencing the symptom where the audible turn-indicator sound is out of sync and may occasionally skip a beep (see TJ_37813_1.mp4), follow the guidance provided in the Service.

11031100

This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop,...

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connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 Follow the recommended procedure depending on the MY (Model Year) of the vehicle

11031094

This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety.
 When the vehicle...

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has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.jpg. After installing the update, follow advice under "Service".

11028385

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11027176

This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted...

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screen/glass within 6 months in service we request more information, follow advise under "Service".

11023538

This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new...

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upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving the workshop.
 Note: The Driver Display (DIM) UX will remain unchanged until a future software update.

11021937

This is a Technical Journal: Alleged issues with Intellisafe functionality.

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Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.
 The owner's manual is a good source of information together with films in the owner's manual in the car center screen about Intellisafe

10249186

This is a Technical Journal: Audio or media sound system, distorted sound - upgrade to V2.13.1 SW.

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Do not replace any parts. Improved software is available from version 2.13.1 in VIDA or via OTA (Over The Air).

10248800

Poor radio reception and sound (FM)

10230711

No bass function (High Performance Audio)

10230523

General radio deviations ICUP vehicles

Software & Calibration

16 bulletins
11032683

This is a TJ - Text Plus 1 .mp4 file - When using the CSD for seat adjustments mode for example lumbar support and seat...

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Cushing, the visualization does not match the selected part for adjustment. Do not fault trace for this symptom. Advice the customer to use the physical seat mode switch knob. A new improved software is planned to be released during quarter 3 2026.

11032671

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval.

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This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

11031101

This is a TJ - 1 txt file plus 3 PDF's - If the customer complains about any of the below symptoms after updating...

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vehicle to next software release (5.0.x or later,) either with VIDA or OTA, follow instruction under "Service".

11023544

This is a Technical Journal: iCUP IHU - Software Download failure.

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Follow the recommended procedure depending on the MY (Model Year) of the vehicle

11021932

This is a Technical Journal: iCUP IHU - Software Download failure.

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Follow the recommended procedure depending on the MY (Model Year) of the vehicle

11020552

This is a Technical Journal: Privately Imported Vehicles - Connectivity Setup.

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Make sure QW90 has been updated prior to performing below steps:
 If vehicle software is not up to date, please perform a Total Upgrade according to TJ 31543

11020447

This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive.

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Reset or replace VGM.

10251130

This is a Technical Journal: Slippery Road alert on DIM.

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Perform Software download.

10248798

Updated Chassis Range.

10230715

If the software is older than V2.4, which was released 22w42, perform a software upgrade

10230522

Over The Air Software Update (OTA)

10230515

Vehicle cannot receive OTA updates

10225918

OTA Software check

10218324

The corrective action is to perform a Total Upgrade Software download.

10218323

The corrective action is to perform a Total Upgrade Software download.

10218321

The corrective action is to perform a Total Upgrade Software download.

Engine

7 bulletins
11033734

This is a Technical Journal: Intermittent knocking noise during acceleration.

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If the sound corresponds to attached sound file, change front drive shafts to the below part numbers.

10253792

This is a Technical Journal: Upper front suspension creaking/knocking noise.

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replace upper bearing.

10249192

This is a Technical Journal: Unnecessary Replacements of TurboCord Charge Cable (PN 31419235)

10230518

Electrical motor sound information

10219427

Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2020 US21+OBD2021 Emissions...

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Turbo compound Engines ONLY

10219426

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

10219421

Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L...

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VGT, TC) And US17+OBD22 (11L) Emissions

Hybrid & EV

7 bulletins
11000720

This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.

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Improved IHFA Software.

10251607

This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.

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Improved IHFA Software.

10249465

This is a Technical Journal: WPC, none or unstable charging.

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recalibrate the WPC by performing a WPC reload.

10248316

This is a Technical Journal: BEV IHFA P060C04 Internal Processor Failure.

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Improved IHFA Software.

10230713

Disconnect Charging Cable? With No Cable Attached.

10230712

Long Range PHEV Message in DIM ?System Check Please Wait?

10225097

ISGM and charging error DTC?s

Pre-Delivery & Maintenance

6 bulletins
11037967

This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...

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IEM P0A7A48 is stored, please follow the advice under "Service".

11032673

This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only...

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ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to find the root cause and provide a better improvement.

11027192

This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...

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IEM P0A7A48 is stored, please follow the advice under "Service".

11026733

This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...

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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".

11026732

This is a Technical Journal - If a customer experiences a "Propulsion System Service Required" message in the DIM, and...

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the DTC IEM P0CBC62 is stored, please follow the advice under "Service".

11023543

This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and...

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IEM P0A7A48 is stored, please follow the advice under "Service".

Lighting

6 bulletins
11033744

This is a TJ Text only no attachments -- If the FLC2 is not responding when attempting to load software, or after a...

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failed software upgrade, VIDA will report that the FLC2 cannot be unlocked. To resolve this issue, follow the instructions in this TJ under "Service".

11033732

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11031109

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11027189

This is a Technical Journal: Headlamp condensation inside lens - information/leak test.

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If the result is not ok (air leak), it is ok to replace the headlamp

11000234

This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle.

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Follow detailed instructions.

10229365

Volvo Complimentary Factory Scheduled Maintenance.

Steering

2 bulletins
11000229

This is a Technical Journal: Vibrations in steering wheel above 60 Mph.

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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.

10249189

This is a Technical Journal: Vibrations in steering wheel above 60 Mph.

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Please start by following TJ 36580 to first exclude that the vibrations do not emanate from the wheels or tires.

Fuel System

2 bulletins
10244097

Incorrect fuel level or tank capacity

10219425

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

Air Bags & Safety

1 bulletin
11031108

This is a TJ - Text only - no attachments - If a customer experiences a delay or hesitation when accelerating from a...

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standstill after installing version 4.2.13 software, please follow the advice under "Service". essentially an acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior for the models listed

Body & Paint

1 bulletin
10254403

This is a Technical Journal: Trim moulding left A-pillar, poor fit at top.

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Adjust the existing trim.

HVAC & Climate

1 bulletin
10230517

Volvo Cars App Android, no climate setting button