2009 Volkswagen Touareg TSBs
627 Technical Service Bulletins across 16 categories
Categories
Engine
181 bulletinsHow to measure engine oil consumption.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Engine Exhaust Flap Limited Warranty Extension
Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
VW Engine oil quality standards
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Vehicles included in this action have been identified as having received the Diesel Approved Emissions Modification (AEM).
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Volkswagen dealers will inspect the software level on the vehicle's Engine Control Module (ECM) to ensure that the AEM software level is current. If a software discrepancy is found, the ECM software will be updated free of charge. Please note that the ECM software check will automatically result in a check of the Transmission Control Module (TCM) software level, which would also be updated to the AEM level, if a software discrepancy is found. Only in the event that current software is not found on a vehicle, there could be an impact on vehicle tailpipe emissions.
Vehicles included in this action have been identified as having received the Diesel Approved Emissions Modification (AEM).
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Volkswagen dealers will inspect the software level on the vehicle's Engine Control Module (ECM) to ensure that the AEM software level is current. If a software discrepancy is found, the ECM software will be updated free of charge. Please note that the ECM software check will automatically result in a check of the Transmission Control Module (TCM) software level, which would also be updated to the AEM level, if a software discrepancy is found. Only in the event that current software is not found on a vehicle, there could be an impact on vehicle tailpipe emissions.
Rattling Noises from Engine Compartment Area or Exhaust System
VW Engine oil quality standards
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Proper Removal of Engine Cover to Avoid Breakage
Update Programming - Cylinder Contribution Faults P0263, P0266, P0269, P0272, P0275 and/or P0278 Stored in ECM Fault...
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Memory
Engine, Misfire Diagnostic Aid
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
Slave Cylinder - Clutch Pedal Operation Diagnosis
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
If the vehicle is entered using the door key, the alarm may activate when opening the door.
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The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...
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vehicles of various model-years and engine/transmission combinations.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...
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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
CBFA 2.0T TSI Engine
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware...
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that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
SERV_ACT - Engine Control Module (ECM) Software
SERV_ACT - Engine Control Module (ECM) Software
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This odcument informs if the vehicle is entered...
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using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
Engine Start Not Possible Message, AdBlue SCR Reset for Lock out.
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Update to adaptations channel.
Engine Start Not Possible Message, AdBlue SCR Reset for Lock out.
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Update to adaptations channel.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This document informs if the vehicle is entered...
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using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
Warranty Extension for High-Pressure Fuel Pump Certain 2009-2012 Model Year Volkswagen Touareg TDI Clean Diesel Engine...
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Vehicles & Certain 2012 Model Year Volkswagen Passat TDI Clean Diesel Engine Vehicles. This warranty extension covers the diagnosis and replacement of the high-pressure fuel pump only if the correct, uncontaminated fuel is present in your vehicle.
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Warranty Extension for High-Pressure Fuel Pump: Volkswagen informed customers of a decision to extend the warranty for...
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the high-pressure fuel pump (HPFP) in the TDI Clean Diesel engine vehicle under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date.
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure...
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Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High...
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Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): ...
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Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...
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case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
Technical Bulletin (Cylinder Contribution Fault issues): This document informs of the Diagnostic strategy for each...
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Cylinder's Contribution/Balance being too sensitive. The product solution for this issue is Improved ECM software to address MIL ON concern. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder?...
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indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...
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content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage.
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This document informs on the procedure to remove the engine cover.
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on...
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a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. If such an inspection is necessary, the guidelines in this document must be observed when removing the N290 Fuel Metering Valve
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a...
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common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document. If such an inspection is necessary, the following guidelines must be observed when removing the N290 Fuel Metering Valve.
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue.
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This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs...
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it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Technical Bulletin (P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory ): Document discusses diagnosis...
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Codes necessary to diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
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and prevent deposits on fuel injectors and intake valves.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Technical Bulletin (Update Programming for Catalyst System Bank Efficiency Below Threshold): This document informs of...
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diagnostic fault codes which state that the Catalyst System Bank Efficiency is Below Threshold this is because the Diagnostic strategy was too sensitive. The production solution for this issue was to stop making the Engine Control Module, and thus it is out of production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS. MODEL 2008-2011. *PE
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON...
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CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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CORROSION FORMING IN DIFFERENTIAL PRESSURE SENSOR CAUSING MALFUNCTION INDICATOR LIGHT (MIL) TO COME ON AND AN ISSUE WITH ENGINE CONTROL MODULE (ECM) SOFTWARE. MODEL 2009-2012 TOUAREG. *PE
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT...
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DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE A MISFIRE AND/OR REDUCED ENGINE PERFORMANCE.
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*JS
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START.
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2008-13 ALL MODELS. *PE
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR CUSTOMER LETTER.
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INFORMATION PACKAGES WILL BE PROVIDED REGARDING PROPER LABELS/STICKERS ON VEHICLES FOR USING DIESEL FUEL ONLY WITH TDI CLEAN DIESEL ENGINES. *PE
VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES ARE EXPERIENCING ENGINE NOT STARTING, MAKING A RATTLING NOISE WHEN ENGINE HAS...
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STARTED, TIMING CHAIN KEEPS SLIPPING AND EXHAUST LIGHT COMES ON. *PE
VOLKSWAGEN: MALFUNCTION LIGHT IS ON AND THERE IS NOISE WITH THE ENGINE RUNNING ROUGH.
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MULTIPLE TROUBLE CODES POSSIBLY STORED. ALL MODELS 2008-2012. *RM
Other
123 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
Antenna Diagnosis Overview
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
GPS Antenna Concerns
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Safety Related Inquiry and Reporting
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Squeaks, Rattles, Noise, Repair Materials
please contact VW Helpline before attempting repair
On-car analysis list from July 3rd, 2013 please contact VW Helpline before attempting repair
Diagnostic assistance for excessive static current draw
Antenna Diagnosis Overview
Damage on External Chrome or Aluminum Surfaces
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Elsa Newsletter
Contacting the parts helpline
This Document informs dealers on VWP-23-01
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This Document informs dealers on VWP-17-06 revised.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This Document informs dealers on VWP-17-06 revised.
Goodwill Package.
Part ordering
Diagnostic aid for DTC P0088 & P1025.
VW Elsa Newsletter
Additional safety related Inquiry and Reporting instruction.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Parts ordering information
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Email Important TDI Announcement Duplicate Photos in IN-FORM
Additional Safety Inquiry and Reporting instruction.
Email Important TDI Announcement Duplicate Photos in IN-FORM
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
The part number listed in the document is to be returned if it meets the criteria provided.
The part numbers listed in the document are to be returned and only the superseded part numbers used going forward.
Trailer towing information
VAS 6154 Replacement Part Setup Guide
Trailer towing information
Trailer towing information
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Scan tool tip to address no identification of AW77
DTC Status Bit Definitions.
This document informs dealers of coding instructions for AdBlue refills after AEM performed for 3.0L TDI Gen 1.1, Gen...
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1.2, Gen 2.1 and Gen 2.2 Touareg vehicles.
Important TDI Announcement: Upcoming Close of 2.0L Settlement Program
TDI Announcement: VW 3-0L TDI GEN 1-1 Resale Approval
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for Scan tool concerns that may occur duing a test plan
Include additional diagnostic Trouble Code (DTC) applicability.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
Multiple steps within a step, corrected text.
This document includes what incentives are included in the Volkswagen TDI Customer Goodwill Package.
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips: 3.0 TDI Touareg AdBlue Injector Quantity Volume Test
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
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AND SUBSEQUENT DIAGNOSTIC DIRECTION.
EMAIL TO DEALERS EXPLAINING THAT THE REGISTRATION PERIOD FOR THE TDI GOODWILL PACKAGE FOR THE 3.0L TDI HAS BEEN...
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EXTENDED.
ENHANCED DIAGNOSTIC ASSISTANCE FOR DTCS P0088 AND P1025
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Software & Calibration
72 bulletinsHow to manage software versions using VW diagnostic Tool
Software Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Quick Reference Update Guide
Software Version Management (SVM) instruction.
Quick reference update guide.
Update model year applicability to include 2023.
ACC Calibration Process
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
This bulletin contains general instructions for software updates.
Update to model year applicability.
Software Version Management (SVM)
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
During routine evaluation testing, it was determined that some software functions required updates.
During routine evaluation testing, it was determined that some software functions required updates.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Updated to include an additional warranty claiming statement.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Update content and include additional models and model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
To update Claim processing statement.
Quick Reference Update Guide of the vehicles expected upgraded software level.
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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
Dealer Communication - Offboard Diagnostic Information System Service (ODIS) for GEN 2 flash
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Update model year 2015 and 2016 Touareg and include VIN ranges.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Updated to include an additional diagnostic trouble code (P04F0)
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...
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(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
Tech Tips (Scan tool lock up/Scan stops at 33%): While performing a GFF scan (with the newer version of ODIS software),...
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the scan tool can lock up at 33%. The document informs how to service this issue
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
Electrical
68 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Radio Navigation Unit Security Label
TDI ECM Software Update (FED_EMS)
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
TDI ECM Software Update (FED_EMS)
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Update Programming, MIL ON, DTCs P0420, P0430 Stored in ECM Fault Memory
MIL ON, DTCs P0325 or P0327 Stored in ECM Fault Memory
P0102, P1128, P1296 - WA front oxygen sensor faults
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
After installing the -J345- trailer recognition control module (vehicles with PR code 1D8 only), wiring harness and...
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plug, the following steps need to be performed in order to enable the system.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
MIL on, No start, Running rough with DTCs P0087,P0088 or P0191 stored in ECM Fault memory.
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Trailer hitch install, module programming, Update to existing Tip
Battery testing. Updated to include additional model and model year applicability.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Remote Key Battery Replacement
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
UPDATE Technical Bulletin (TDI ECM Software Update): This ECM Software update to address customer satisfaction issues.
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This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some...
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readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
Tech Tips (Access/Start Module Fault 00183 ?Interior Access/Start Authorization Antenna 1-R138? Diagnosis Tip): When...
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diagnosing Access/start fault 00183, be aware that the fault can indicate a concern with either the R138 Interior Access/Start Authorization Antenna 1 or the R137 Luggage Compartment Access/Start Authorization Antenna. This document informs of the recommended normal Guided Fault Finding.
UPDATE Technical Bulletin (TDI ECM Software Update): This ECM Software update to address customer satisfaction issues.
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This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some...
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readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
Tech Tips (Access/Start Module Fault 00183 ?Interior Access/Start Authorization Antenna 1-R138? Diagnosis Tip): When...
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diagnosing Access/start fault 00183, be aware that the fault can indicate a concern with either the R138 Interior Access/Start Authorization Antenna 1 or the R137 Luggage Compartment Access/Start Authorization Antenna. This document informs of the recommended normal Guided Fault Finding.
Comfort/BCM Replacement direction, updated to include additional model year applicability.
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.
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Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.
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Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
VOLKSWAGEN DEALERSHIP COMMUNICATION: Based on dealer feedback of ODIS Service module scan lockups on early Touareg.
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VOLKSWAGEN created a method for a temporary workaround. The document is its procedure
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Updated to remove redundant Touareg fuel seneor part number (sensor now comes with fuel line).
Technical Bulletin (Fuel Rail/System Pressure, and Fuel Rail Pressure Sensor issues): When diagnosing the condition...
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above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. This document contains a deeper procedure, and part table numbers. Also this document contains the method to diagnose, and to service this issue
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...
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P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Tech Tips (Rear View Camera Inoperative issues): The rear view camera operates in conjunction with the rear parking aid system.
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If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Buzzer or sensor faults must be corrected for proper rear view camera operation.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...
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Charger
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
A guide on what to do after checking fuel rail ssytem pressure for issues, and the fuel rail pressure sensor itself for issues.
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When diagnosing the condition above on a common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
UPDATED TO REMOVE REDUNDANT TOUAREG FUEL SENEOR PART NUMBER (SENSOR NOW COMES WITH FUEL LINE).
VOLKSWAGEN: BEFORE REAR VIEW CAMERA IS PROPERLY OPERATIONAL, SHOULD BE CONNECTED TO BUZZER OR SENSOR FAULTS AND WORKING...
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IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. *PE
VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF.
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*JS
VOLKSWAGEN: THE WIRING HARNESS LOCATED ON THE DRIVER'S SIDE FLOOR PAN NEAR THE A PILLAR MAY HAVE A CORRODED SPLICE(S) CONNECTION.
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LOCATE SPLICE TO DETERMINE POSSIBLE CORROSION. REPAIR WIRING AS PER REPAIR MANUAL. *PE
Fuel System
46 bulletinsA list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
High Pressure Fuel Pump Diagnosis
Gasoline Quality
Install Misfueling Guard
Install Misfueling Guard
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...
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dealers to share with customers about the misfueling guard.
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS...
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vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Gasoline fuel additive
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
This document informs dealers of the Extended Emissions Warranty Limited Warranty Extension for 3.0L TDI Gen 1.1 vehicles.
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Added clarification on totaled vehicles and loaners
This Document informs dealers on the Revised VWP-15-06 to exclude the fuel sample requirements.
High Pressure Fuel Pump diagnosis.
This Document informs dealers to upload fuel receipts to INFORM rather than Doc-IT
Campaign Parts Bulletin_3.0L TDI Emissions Recalls 23R3, 23V1 & 23V6
This document informs dealers of coding instructions for fuel fill after AEM performed for 3.0L TDI Gen1.1, Gen 1.2,...
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Gen 2.1 and Gen 2.2 Touareg vehicles.
This document advises dealers regarding the mandatory fuel refill for vehicles receiving the 3.0L TDI emissions...
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modification.
This document advises dealers regarding the mandatory fuel refill for vehicles receiving the 3.0L TDI emissions...
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modification.
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles...
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affected by the emissions issue eligiblality options and issues.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Update to expand fuel testing for lean DTCS.
Update to existing tip for fuel quality checking.
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): A...
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Volkswagen TDI clean diesel is not ready for I/M (Inspection Maintenance) testing due to readiness codes not being fully set. Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. This document contains how to read the OBD readiness codes to diagnosis the status of the car, and gives examples on what is necessary to have the car up to spec
Technical Bulletin: High Pressure Fuel Pump Diagnosis.
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Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Technical Bulletin (No Start, or Rough Running issues): When diagnosing the condition(No Start, or Rough Running) on a...
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common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements
Technical Bulletin (Fuel Rail/System issues): When diagnosing the condition above on a common rail diesel vehicle, if...
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no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using this documents service section informs of the procedure
Discusses the issues associated with using contaiminated gasoline.
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There are recommendations to use top tier gasoline retailers
Technical tips on what to do if improper gasoline has been added to the vehicle.
Tech Tips (2009-2014 All TDI (2.0L, 3.0L) Common Rail models Passat, Golf, Jetta, Jetta SportWagen, Touareg Adapting...
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Injector Quantity adjustment correction values (IMA/IVA)): This document informs When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the procedure provided in the document
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel...
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injectors, if there is no Guided Functions Test Plan, utilize this documents procedure
Update fuel sampling requirement.
VOLKSWAGEN: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER.
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SEE DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN VEHICLES, A WARRANTY EXTENSION HAS BEEN ISSUED FOR HIGH PRESSURE FUEL PUMP. MODEL 2009-12 TOUAREG, 2012 PASSAT. *PE
VOLKSWAGEN: MALFUNCTION INDICATOR LAMP (MIL) IS ON AND ROUGH RUNNING, AND FAILS TO START ON SOME VEHICLES, NO ROOT...
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CAUSE FOUND, CHECK FOR METALLIC PARTICLES IN HIGH PRESSURE FUEL PUMP. MODEL 2009-12 TOUAREG, PASSAT. *PE
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS.
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REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS
VOLKSWAGEN: MIL ON; NO START OR ROUGH RUNNING (DTC P0087-RAIL FUEL PRESSURE TOO LOW).
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CONTAMINATED OR INCORRECT FUEL CAN CAUSE PERFORMANCE, DRIVABILITY, AND/OR FUEL DELIVERY PROBLEMS. *PE
Pre-Delivery & Maintenance
27 bulletinsVehicle Concerns Before Recall Repair Available
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Recall Reminder Part Labels
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
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tear, outside influence and factory defect.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of...
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additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional...
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allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
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tear, outside influence and factory defect.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of...
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additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional...
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allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
This Document informs dealers on the Revised VWC-17-11 - REVISED - Pre-existing MIL-On Condition in Regards to the TDI...
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AEM Recalls for Customer Vehicles (Revised 12/17/18). Gen 1, Gen 2 and Gen 3 2.0L TDI no longer apply.
This Document informs dealers on the Revised VWC-17-11 - REVISED - Pre-existing MIL-On Condition in Regards to the TDI...
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AEM Recalls for Customer Vehicles (Revised 12/17/18). Gen 1 and Gen 3 2.0L TDI no longer apply.
"Touareg Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased"
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear...
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and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
TOUAREG Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in...
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the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
THIS COMMUNICATION INFORMS DEALERS OF THE WARRANTY CLAIM CODING FOR 30-DAY INVENTORY MAINTENANCES ON 2.0L AND 3.0L TDI...
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VEHICLES.
Infotainment
27 bulletinsSatellite Radio Overview
RNS 510 ? Radio Preset Display
Replacement Radio/Navigation Unit has no Sound
Replacement Radio/Navigation Unit has no Sound
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Satellite Radio Overview
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
Be aware that the 24 RNS-510 radio presets are not band dependent, and can be programmed to any mix of AM, FM, or satellite stations.
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The presets shown on the display will not change when switching between bands.
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...
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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output.
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In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output.
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In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.
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Follow the instructions below to pair the phone:
The streaming music feature on vehicles equipped with factory or dealer installed Bluetooth will be available only in certain instances.
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The vehicle must be equipped with the RCD 310 or RCD 510 (Premium 8) radios or the RNS 510 or RNS 315 navigation systems. The Bluetooth system must be either the UHV low (9W2), UHV?NAR (9W7 or 9ZR) factory installed systems or the Volk ? L dealer installed system.
Radio knob replacement instead of radio replacement w/ knob part number.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Alternative method for radio code retrieval.
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Alternative method for radio code retrieval.
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may...
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be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth...
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systems by: ? Visual Identification ? PR Code ? Part Number
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode...
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setting when it is displayed in the instrument cluster.
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may...
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be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
Lighting
21 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
AdBlue light on with Tank Full
AdBlue light on with Tank Full
AdBlue light on with Tank Full
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update...
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programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (AdBlue light on with Tank Full): For concerns of the AdBlue light illuminated in the cluster but, the tank...
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is full, check the adaptation in channel 80. This document provides the procedure for checking the adaptation in channel 80
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...
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lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
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discussed in this document
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Tech Tips (AdBlue light on with Tank Full): For concerns of the AdBlue light illuminated in the cluster but, the tank...
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is full, check the adaptation in channel 80 read this document to be informed on the procedure
Body & Paint
15 bulletinsLack of paint under roof
Wind & Water Leak Checking
Customer States Windshield Wipers Streak or Smear
Customer States Windshield Wipers Streak or Smear
Corrosion, Rear Inner Doors in Door Fold Area
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...
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applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Technical Bulletin (Corrosion, Rear Inner Doors in Door Fold Area): Corrosion in the fold of the rear door issue.
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This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...
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finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
HVAC & Climate
15 bulletinsReporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
A/C requirements, update to model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C requirements, update to title.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
This bulletin informs dealers of a warranty extension on the AdBlue heater.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Selective Catalyst Reduction (SCR) heater electronics being ) contaminated with Ad Blue): This...
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document informs what repairs are needed to fix the issue. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Brakes
14 bulletinsMDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
For a complaint of ?clicking noise when backing up and then braking?, be sure to check the lower outboard control arm in...
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the rear suspension for any play in the bushing.
Strut or Shock Absorber Leak Assesment.
Information on the location of trailer brake controller connector and adapter harness creation.
Antilock brake function test direction.
Antilock brake function test direction.
Trailer braking information.
Information on the location of trailer brake controller connector and adapter harness creation.
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This document also applies to the 2004 Touareg.
Trailer braking information
Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up...
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and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.
Trailer braking information
Trailer braking information
Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up...
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and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): ...
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The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
Transmission
8 bulletinsThis bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Auto Trans fluid requirements.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaint: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING.
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*RM
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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IN SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. THE DRIVER WILL BEGIN TO NOTICE CHANGES IN THE WAY THE VEHICLE FEELS AS THE TRANSMISSION SHIFTS (JERKING). THIS CHANGE CAN BECOME VERY PRONOUNCED, THE VEHICLE REMAINS SAFE TO DRIVE. *PE
VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES.
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HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE
Air Bags & Safety
4 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).
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UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE
Suspension
3 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Tires & Wheels
2 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Hybrid & EV
1 bulletin2012-2013 Passat does not have measured value block numbers.
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Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass measured? instead.