2004 Volkswagen Touareg TSBs
260 Technical Service Bulletins across 15 categories
Categories
Engine
46 bulletinsEngine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
If the vehicle is entered using the door key, the alarm may activate when opening the door.
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The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Fault code P1297 may be set and fuel mixtures may go lean if the vehicle is driven under load or revved up and then...
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returned to idle.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
Volkswagen Engine oil quality standards, update to attachments.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Engine oil quality standards, update to attachments.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated...
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with servicing engine control module issues:
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This odcument informs if the vehicle is entered...
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using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins...
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associated with servicing engine control module issues:
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This document informs if the vehicle is entered...
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using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...
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case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...
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content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
VOLKSWAGEN: GASOLINE ENGINES HAVE ROUGH IDLE, HAVE SIGNIFICANT LOSS OF POWER OR STALLING WITH REDUCED PERFORMANCE.
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*PE
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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ENGINE SOFTWARE MAY CAUSE THE VEHICLE TO EXCEED EMISSIONS STANDARDS. *RM
VOLKSWAGEN: GASOLINE ENGINE VEHICLES INSPECT, AND IF NECESSARY, REPLACE IGNITION COILS.
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VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. MODELS PASSAT AND WAGON; GOLF; GTI; JETTA AND WAGON; NEW BEETLE AND CONVERTIBLE; PHAETON; EOS; RABBIT, ETC. *PE
VOLKSWAGEN: MIL ON OR FLASHING, MISFIRE DTCS P0300-0312 STORED IN ECM.
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THE MISFIRE CONDITION MAY BE CAUSED BY A MALFUNCTIONING IGNITION COIL. VEHICLES ARE OUT OF PRODUCTION. *PE
VOLKSWAGEN: DRIVETRAIN BINDING/TIRES SCRUBBING DURING LOW SPEED MANEUVERING, ESP LIGHT IN INSTRUMENT CLUSTER ON OR FLASHING.
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TENSION IN DRIVETRAIN; VIBRATION AND LOAD SENSITIVE KNOCKING FROM THE DRIVETRAIN; CRACKING NOISE UPON ACCELERATION FROM STOP, WHILE CORNERING OR DRIVING SLOWLY; SHUDDER WHEN CORNERING; RUBBING OR SLIPPING WHEN CORNERING; ELECTRONIC FAULTS IN 22 FOUR WHEEL DRIVE ELECTRONICS-DTC'S 02033, 02039, 02042 OR 02400 STORED. *PE
UPDATE PROGRAMMING TO ELIMINATE POSSIBLE ENGINE STUMBLE OR ROUGH RUNNING CONDITION (OD).
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*TT
STARTER DOES NOT CRANK, ENGINE DOES NOT START; KEY CANNOT BE REMOVED FROM IGNITION SWITCH.
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*EH UPDATE. *TT
STARTER, DOES NOT CRANK, ENGINE DOES NOT START; KEY CANNOT BE REMOVED FROM IGNITION SWITCH.
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SUPERSEDES BULLETIN 04-02 DATED NOV 19, 2004. *TT
STARTER DOES NOT CRANK, ENGINE DOES NOT START.
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*TC
Other
41 bulletinsDamage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Squeaks, Rattles, Noise, Repair Materials
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Contacting the parts helpline
Part ordering
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Include new special tool adapter and 2018 model year Jetta only
Parts are currently blocked from sale at this time.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
The part number listed in the document is to be returned if it meets the criteria provided.
Trailer towing information
VAS 6154 Replacement Part Setup Guide
Trailer towing information
Trailer towing information
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for Scan tool concerns that may occur duing a test plan
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
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AND SUBSEQUENT DIAGNOSTIC DIRECTION.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
INSTALL MERCURY LABEL ON VEHICLES REGISTERED IN THE STATES OF VERMONT, MAINE AND CONNECTICUT - ENVIRONMENTAL COMPLIANCE ACTION CIRCULAR.
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*TT
CUSTOMER STATES VEHICLE HESITATES.
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*TT
DIAGNOSTIC TROUBLE CODE (DTC) P1603 (18011) STORED IN DTC MEMORY.
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*TT
CUSTOMER STATES VEHICLE HESITATES.
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*MJ
TRANSFER CASE, CHECKING/REPLACEMENT.
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*MJ
Electrical
40 bulletinsP0102, P1128, P1296 - WA front oxygen sensor faults
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
After installing the -J345- trailer recognition control module (vehicles with PR code 1D8 only), wiring harness and...
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plug, the following steps need to be performed in order to enable the system.
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Remote Key Battery Replacement
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Technical Bulletin (Diagnostic Connector - No ECM Communication): Some model year 2003-2004 V6 Touareg's may exhibit a...
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loss of communication through the OBD diagnostic connector. The signal ground wire may be missing from pin 5 of the diagnostic connector. This document informs how to diagnose, and service this issue.
Tech Tips (Access/Start Module Fault 00183 ?Interior Access/Start Authorization Antenna 1-R138? Diagnosis Tip): When...
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diagnosing Access/start fault 00183, be aware that the fault can indicate a concern with either the R138 Interior Access/Start Authorization Antenna 1 or the R137 Luggage Compartment Access/Start Authorization Antenna. This document informs of the recommended normal Guided Fault Finding.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Technical Bulletin (Diagnostic Connector - No ECM Communication): Some model year 2003 ? 2004 V6 Touareg?s may exhibit...
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a loss of communication through the OBD diagnostic connector. The signal ground wire may be missing from pin 5 of the diagnostic connector. This document informs how to diagnose, and service this issue.
Tech Tips (Access/Start Module Fault 00183 ?Interior Access/Start Authorization Antenna 1-R138? Diagnosis Tip): When...
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diagnosing Access/start fault 00183, be aware that the fault can indicate a concern with either the R138 Interior Access/Start Authorization Antenna 1 or the R137 Luggage Compartment Access/Start Authorization Antenna. This document informs of the recommended normal Guided Fault Finding.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
VOLKSWAGEN DEALERSHIP COMMUNICATION: Based on dealer feedback of ODIS Service module scan lockups on early Touareg.
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VOLKSWAGEN created a method for a temporary workaround. The document is its procedure
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...
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P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...
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Charger
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
VOLKSWAGEN: (REVISED) VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.
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IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. 2001-2007 PASSA/PASSAT WAGON. *PE UPDATED 8/9/10. *PE UPDATED 11/8/10. *PE UPDATED 12/8/10. *PE UPDATED 2/28/11. *PE UPDATED 3/21/11. *PE
VOLKSWAGEN: VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.
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IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT THE VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. NO MODELS LISTED. *PE
VOLKSWAGEN: A/C INOPERATIVE, EVAPORATOR TEMPERATURE SENSOR-G308-DAMAGED OR DISLODGED.
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SYMPTOMS CAN BE POOR HEAT, NO COOLING, OR INSUFFICIENT COOLING. *PE
VOLKSWAGEN: THE WIRING HARNESS LOCATED ON THE DRIVER'S SIDE FLOOR PAN NEAR THE A PILLAR MAY HAVE A CORRODED SPLICE(S) CONNECTION.
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LOCATE SPLICE TO DETERMINE POSSIBLE CORROSION. REPAIR WIRING AS PER REPAIR MANUAL. *PE
UPDATE PROGRAMMING, MIL ON, DTC'S P0420 AND/OR P0430 STORED IN ECM FAULT MEMORY.
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*NJ
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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2004-2005 MY TOUAREG - INSPECT DRIVER'S AND PASSENGER'S SIDE IMPACT AIRBAG CONNECTORS AND INSTALL WIRING HARNESS KIT(S), IF NECESSARY. CSC WAS RECEIVED. *NJ
PRODUCT UPDATE CIRCULAR.
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INSTALL IMPROVED AIR FILTER HOUSING AND INSPECT/REPLACE BATTERY CABLE, IF NECESSARY. *KB
MODULE, VEHICLE POSITION RECOGNITION CONTROL -J603-, DIAGNOSIS.
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*TT
REPLACE FLEXIBLE FUEL SENSOR -G133- AND RE-PRIME FUEL SYSTEM.
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*TT
TRAILER LIGHTS INOPERATIVE, UPDATE PROGRAMMING (FLASHING) TRAILER CONTROL MODULE.
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*SC
BATTERY CUT-OFF SWITCH, DISCONNECTING AND REMOVING DURING THE PRE-DELIVERY INSPECTION (PDI).
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THIS BULLETIN SUPERSEDES GROUP 00 NUMBER 04-02 DATED APR 6, 2004 AND GROUP 00 NUMBER 04-03 DATED APR 28, 2004. *TT
IGNITION KEY EMERGENCY RELEASE REVISION.
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*TC
IGNITION/STARTER SWITCH -E415- DELETION OF EMERGENCY KEY RELEASE FEATURE.
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*TT
AUTOMATIC BATTERY CUTOFF SWITCH (BCS), MALFUNCTIONING RESULTING IN BATTERY DISCHARGE.
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*MJ
TIRE PRESSURE MONITORING SYSTEM, MODULE CODING.
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*MJ
UPDATE PROGRAMMING (FLASHING) TRAILER CONTROL MODULE.
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*TT
Software & Calibration
32 bulletinsSoftware Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Quick Reference Update Guide
Quick reference update guide.
Update model year applicability to include 2023.
This bulletin contains general instructions for software updates.
Updated to include additional models and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update vehicle metadata.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
To update Claim processing statement.
Quick Reference Update Guide of the vehicles expected upgraded software level.
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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Update to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...
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(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
Tech Tips (Scan tool lock up/Scan stops at 33%): While performing a GFF scan (with the newer version of ODIS software),...
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the scan tool can lock up at 33%. The document informs how to service this issue
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
UPDATE PROGRAMMING. *KB
Lighting
19 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
If the rear lid handle is replaced with part number 1J0 827 566L, the microswitch from the original handle must be transferred to the new handle.
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If original microswitch is not available, microswitch part number 1J5 962 104 B should be ordered and installed.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Rear Lid Does Not Open After Handle Replacement): If the rear lid handle is replaced with part number 1J0...
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827 566L, the microswitch from the original handle must be transferred to the new handle. If original microswitch is not available, microswitch part number 1J5 962 104 B should be ordered and installed.
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...
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lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
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discussed in this document
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
VOLKSWAGEN: INFORMATION PROVIDED REGARDING WARRANTY INFORMATION, ON SOME VEHICLES, FOR FACTORY INSTALLED HID HEADLIGHT...
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BULB(S) LIMITED EXTENSION WARRANTY. MODELS 2004-2007 TOUAREG. *PE
TIRE PRESSURE SYSTEM, WARNING LIGHT IS ON.
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*AK
MALFUNCTION INDICATOR LAMP (MIL) IS ON, DIAGNOSTIC TROUBLE CODES (DTCS) P1411, P1423, SECONDARY AIR INJECTION SYSTEM...
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BANK 1, BANK 2, FLOW TOO LOW ARE STORED IN DTC MEMORY. *TT
TAIL LIGHT ASSEMBLY, DIFFICULT TO REMOVE OR LENS CRACKS DURING REMOVAL.
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*TT
MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTC) P1347/17755 AND P1340/17748 STORED IN MEMORY.
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INCLUDING VARIOUS MODELS VOLKSWAGEN 2002-2003. *MJ
TAIL LIGHT ASSEMBLY, REMOVAL PROCEDURE.
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*TT THIS BULLETIN REPLACES 0303 DATED 09/30/2003. *TT
TIRE PRESSURE MONITORING SYSTEM, WARNING LIGHT IS ON.
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*TT
Transmission
15 bulletinsFor concerns of no or intermittent A/C operation where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil.
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The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.
Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...
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corresponding cars and their Transmission Control Module complaint issues.
Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...
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corresponding cars and their Transmission Control Module complaint issues.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Tech Tips (Air Conditioning Does not Operate): This document informs of concerns of no or intermittent A/C operation...
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where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil. The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.
VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES EXPERIENCE TIRE RUBBING OR BINDING OF DRIVETRAIN AT LOW SPEED AND THE...
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INSTRUMENT CLUSTER LIGHT WOULD BE ON OR FLASHING. *PE
VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING.
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*RM
VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES.
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HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE
TRANSMISSION, INDICATOR ILLUMINATED IN INSTRUMENT CLUSTER.
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*KB
REQUIRED REAR FINAL DRIVE DIFFERENTIAL GEAR OIL CHANGE.
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*TT
A RUBBER PART CAN RUB AGAINST THE POWER STEERING AND/OR TRANSMISSION FLUID LINES LOCATED BEHIND THE RADIATOR GRILLE.
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THIS RUBBING CAN LEAD TO CORROSION OF THE LINES AND POSSIBLY EVEN A FLUID LEAK. *TT
UPDATE PROGRAMMING (FLASHING) TRANSMISSION CONTROL MODULE (TCM) FOR HARSH SHIFTING.
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*MJ
Body & Paint
12 bulletinsCorrosion, Rear Inner Doors in Door Fold Area
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...
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applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Technical Bulletin (Corrosion, Rear Inner Doors in Door Fold Area): Corrosion in the fold of the rear door issue.
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This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...
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finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
DOOR, FRONT OR REAR INNER RELEASE HANDLE REMAINS IN OPEN POSITION WHEN EXITING THE VEHICLE.
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*KB
EXTERIOR DOOR HANDLE STICKS IN THE OPENED POSITION AFTER DOOR IS OPENED.
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*TT
WINDSHIELD, CONDENSATION ON EXTERIOR LOWER CENTER DURING WARM/HUMID WEATHER CONDITIONS.
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*MJ
Pre-Delivery & Maintenance
10 bulletinsPerfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
"Touareg Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased"
TOUAREG Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
HVAC & Climate
8 bulletinsAir Conditioning Does not Operate
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Brakes
8 bulletinsFor a complaint of ?clicking noise when backing up and then braking?, be sure to check the lower outboard control arm in...
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the rear suspension for any play in the bushing.
Information on the location of trailer brake controller connector and adapter harness creation.
Trailer braking information.
Trailer braking information
Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up...
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and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.
Trailer braking information
Trailer braking information
Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up...
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and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.
Tires & Wheels
7 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
TIRE PRESSURE MONITORING SYSTEM (TPMS), DIAGNOSING.
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*NJ
TIRE PRESSURE MONITORING SYSTEM (TPMS).
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*KB
DISSATISFACTION WITH LENGTH OF TREAD LIFE / WARE RATE OF OE TIRE APPLICATION.
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*TT
TIRE PRESSURE MONITORING SYSTEM (TPMS), DIAGNOSING.
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*TT
DURING LOW SPEED TURNS/MANEUVERING VEHICLE FEELS AS IF IT IS BINDING/TIRES SCRUBBING.
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*MJ
TIRE PRESSURE MONITORING SYSTEM, ANTENNA UPDATE.
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*TT
Fuel System
6 bulletinsGasoline Quality
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Update to existing tip for fuel quality checking.
Discusses the issues associated with using contaiminated gasoline.
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There are recommendations to use top tier gasoline retailers
Technical tips on what to do if improper gasoline has been added to the vehicle.
Infotainment
6 bulletinsWhen performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
Alternative method for radio code retrieval.
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
TIRE PRESSURE MONITORING SYSTEM DISPLAYS ERROR IN INSTRUMENT CLUSTER.
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*TT
REAR HATCH GLASS, OPEN WARNING DISPLAYED IN MULTI-FUNCTION DISPLAY.
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*MJ
RADIO FREQUENCY REMOTE CONTROL TRANSMITTER FUNCTIONS ONLY AT CLOSE RANGE.
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*TT
Air Bags & Safety
6 bulletinsAirbag Issues.
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).
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UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE
SIDE AIRBAG IGNITER, DIAGNOSTIC TROUBLE CODE(S) (DTCS) STORED IN DTC MEMORY.
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ORIGINAL NOT RECEIVED. *TT
AIRBAG MONITORING LIGHT ON, PASSENGER OCCUPANT DETECTION SYSTEM (PODS), DIAGNOSTIC TROUBLE CODE 02511 014 STORED.
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*TT
PASSENGER OCCUPANT DETECTION SYSTEM (PODS) FAULT.
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*MJ
AIRBAG LIGHT IN INSTRUMENT CLUSTER IS ON AND ONE OR BOTH OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES ARE STORED IN DIAGNOSTIC TROUBLE CODES (DTC) MEMORY.
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*MJ
Suspension
4 bulletinsGENERATOR, INSUFFICIENT OUPUT EQUIPPED WITH HID/BI-XENON HEADLAMPS AND/OR AIR SUSPENSION.
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*KB
SELF LEVELING SUSPENSION, ERROR MESSAGE DISPLAYED IN MULTI-FUNCTION DISPLAY.
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INSTRUMENT PANEL MALFUNCTION. *KB
AIR SUSPENSION, (DTC) DIAGNOSTIC TROUBLE CODE 01772 008 STORED IN DTC MEMORY.
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SUPERSEDES 0402 DATED DECEMBER 20, 2004. *TT
INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY SHOWS AN AIR SUSPENSION ERROR MESSAGE.
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DIAGNOSTIC TROUBLE CODES (DTCS) 00774, 00775, 00776, 01769 MAY ALSO BE STORED IN MEMORY. *TT