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2004 Volkswagen Touareg TSBs

260 Technical Service Bulletins across 15 categories

Engine

46 bulletins
10241340

Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00

10241339

Oil Consumption Measurement

10241335

Oil Consumption Measurement

10241333

Oil Consumption Measurement

10241265

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241177

Update to Volkswagen engine oil standards

10239789

To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.

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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

10239398

If the vehicle is entered using the door key, the alarm may activate when opening the door.

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The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.

10238600

Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.

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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

10238572

Fault code P1297 may be set and fuel mixtures may go lean if the vehicle is driven under load or revved up and then...

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returned to idle.

10238566

If mechanical damage is found to the turbocharger (e.g.

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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

10237427

Volkswagen Engine oil quality standards, update to attachments.

10236481

Fuel Additive to Help Prevent Sporadic Misfire Faults

10235138

Engine oil quality standards, update to attachments.

10168683

Update to Volkswagen engine oil standards.

10167196

Update to Volkswagen engine oil standards.

10165535

Update to Volkswagen engine oil standards.

10164209

Update to Volkswagen engine oil standards.

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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

10163517

Engine oil quality standards.

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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

10159016

Engine Oils Which Meet Volkswagen Oil Quality Standards

10158514

Gasoline Engine Misfire Diagnosis document

10157734

Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated...

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with servicing engine control module issues:

10157515

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10157511

Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This odcument informs if the vehicle is entered...

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using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.

10156128

Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins...

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associated with servicing engine control module issues:

10155922

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10155918

Tech Tips (Alarm Goes Off When Unlocking Door With Key Cylinder): This document informs if the vehicle is entered...

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using the door key, the alarm may activate when opening the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the door is meant to be used as an emergency entry, therefore the key must be inserted into the ignition within 15-30 seconds of opening the door (dependent on vehicle and equipment), in order to disarm the alarm.

10133344

17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...

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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards

10125837

Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.

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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

10125726

Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...

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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.

10125635

Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...

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case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.

10124471

Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...

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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10124340

Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.

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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors

10124302

Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...

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content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas

10122956

Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...

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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.

10120329

Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...

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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard

10120207

Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...

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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices

10043602

VOLKSWAGEN: GASOLINE ENGINES HAVE ROUGH IDLE, HAVE SIGNIFICANT LOSS OF POWER OR STALLING WITH REDUCED PERFORMANCE.

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*PE

10038591

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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ENGINE SOFTWARE MAY CAUSE THE VEHICLE TO EXCEED EMISSIONS STANDARDS. *RM

10036496

VOLKSWAGEN: GASOLINE ENGINE VEHICLES INSPECT, AND IF NECESSARY, REPLACE IGNITION COILS.

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VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. MODELS PASSAT AND WAGON; GOLF; GTI; JETTA AND WAGON; NEW BEETLE AND CONVERTIBLE; PHAETON; EOS; RABBIT, ETC. *PE

10034745

VOLKSWAGEN: MIL ON OR FLASHING, MISFIRE DTCS P0300-0312 STORED IN ECM.

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THE MISFIRE CONDITION MAY BE CAUSED BY A MALFUNCTIONING IGNITION COIL. VEHICLES ARE OUT OF PRODUCTION. *PE

10033211

VOLKSWAGEN: DRIVETRAIN BINDING/TIRES SCRUBBING DURING LOW SPEED MANEUVERING, ESP LIGHT IN INSTRUMENT CLUSTER ON OR FLASHING.

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TENSION IN DRIVETRAIN; VIBRATION AND LOAD SENSITIVE KNOCKING FROM THE DRIVETRAIN; CRACKING NOISE UPON ACCELERATION FROM STOP, WHILE CORNERING OR DRIVING SLOWLY; SHUDDER WHEN CORNERING; RUBBING OR SLIPPING WHEN CORNERING; ELECTRONIC FAULTS IN 22 FOUR WHEEL DRIVE ELECTRONICS-DTC'S 02033, 02039, 02042 OR 02400 STORED. *PE

10018806

UPDATE PROGRAMMING TO ELIMINATE POSSIBLE ENGINE STUMBLE OR ROUGH RUNNING CONDITION (OD).

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*TT

10014577

STARTER DOES NOT CRANK, ENGINE DOES NOT START; KEY CANNOT BE REMOVED FROM IGNITION SWITCH.

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*EH UPDATE. *TT

10012460

STARTER, DOES NOT CRANK, ENGINE DOES NOT START; KEY CANNOT BE REMOVED FROM IGNITION SWITCH.

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SUPERSEDES BULLETIN 04-02 DATED NOV 19, 2004. *TT

10011568

STARTER DOES NOT CRANK, ENGINE DOES NOT START.

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*TC

Other

41 bulletins
10252942

Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

10243034

VW Elsa Newsletter

10243011

VW Elsa Newsletter

10242996

VW Elsa Newsletter

10242399

VW Elsa Newsletter

10242375

VW Elsa Newsletter

10242372

VW Elsa Newsletter

10242349

VW Elsa Newsletter

10241266

Squeaks, Rattles, Noise, Repair Materials

10240880

Please contact VW Helpline before attempting repair

10240879

Please contact VW Helpline before attempting repair

10240878

Please contact VW Helpline before attempting repair

10240855

Please contact VW Helpline before attempting repair

10236426

Contacting the parts helpline

10212722

Part ordering

10175799

Tool number added to table.

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Removal of Behr Flush Kit. VAS 6337/1A

10168358

Include new special tool adapter and 2018 model year Jetta only

10166778

Parts are currently blocked from sale at this time.

10165055

Include additional photo's of water ingress.

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Also includes 2018-2020 Tiguan LWB

10164239

TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB

10159010

The part number listed in the document is to be returned if it meets the criteria provided.

10158502

Trailer towing information

10157383

VAS 6154 Replacement Part Setup Guide

10157362

Trailer towing information

10157175

Trailer towing information

10155644

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...

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numbers going forward.

10144652

This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.

10133469

Tip for Scan tool concerns that may occur duing a test plan

10126899

Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...

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re-used

10121158

Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

10107621

TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...

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AND SUBSEQUENT DIAGNOSTIC DIRECTION.

10074067

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10073092

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10070784

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10070769

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10070395

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10015584

INSTALL MERCURY LABEL ON VEHICLES REGISTERED IN THE STATES OF VERMONT, MAINE AND CONNECTICUT - ENVIRONMENTAL COMPLIANCE ACTION CIRCULAR.

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*TT

10012758

CUSTOMER STATES VEHICLE HESITATES.

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*TT

10012457

DIAGNOSTIC TROUBLE CODE (DTC) P1603 (18011) STORED IN DTC MEMORY.

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*TT

10008914

CUSTOMER STATES VEHICLE HESITATES.

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*MJ

10008088

TRANSFER CASE, CHECKING/REPLACEMENT.

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*MJ

Electrical

40 bulletins
10240605

P0102, P1128, P1296 - WA front oxygen sensor faults

10239831

Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

10239794

After installing the -J345- trailer recognition control module (vehicles with PR code 1D8 only), wiring harness and...

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plug, the following steps need to be performed in order to enable the system.

10239541

Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)

10239403

If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.

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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

10238960

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

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Simply adding fuel without completing a road test may not allow fault to clear.

10238959

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

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Simply adding fuel without completing a road test may not allow fault to clear.

10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.

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Updated to include additional model year applicability.

10161673

Remote Key Battery Replacement

10158529

Battery Testing and Charging instruction.

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Updated to include model year 2019 applicability.

10157732

Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...

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updates, and technical bulletins.

10157668

Technical Bulletin (Diagnostic Connector - No ECM Communication): Some model year 2003-2004 V6 Touareg's may exhibit a...

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loss of communication through the OBD diagnostic connector. The signal ground wire may be missing from pin 5 of the diagnostic connector. This document informs how to diagnose, and service this issue.

10157637

Tech Tips (Access/Start Module Fault 00183 ?Interior Access/Start Authorization Antenna 1-R138? Diagnosis Tip): When...

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diagnosing Access/start fault 00183, be aware that the fault can indicate a concern with either the R138 Interior Access/Start Authorization Antenna 1 or the R137 Luggage Compartment Access/Start Authorization Antenna. This document informs of the recommended normal Guided Fault Finding.

10156127

Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...

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updates, and technical bulletins.

10156076

Technical Bulletin (Diagnostic Connector - No ECM Communication): Some model year 2003 ? 2004 V6 Touareg?s may exhibit...

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a loss of communication through the OBD diagnostic connector. The signal ground wire may be missing from pin 5 of the diagnostic connector. This document informs how to diagnose, and service this issue.

10156053

Tech Tips (Access/Start Module Fault 00183 ?Interior Access/Start Authorization Antenna 1-R138? Diagnosis Tip): When...

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diagnosing Access/start fault 00183, be aware that the fault can indicate a concern with either the R138 Interior Access/Start Authorization Antenna 1 or the R137 Luggage Compartment Access/Start Authorization Antenna. This document informs of the recommended normal Guided Fault Finding.

10128105

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...

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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10128104

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...

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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10128083

VOLKSWAGEN DEALERSHIP COMMUNICATION: Based on dealer feedback of ODIS Service module scan lockups on early Touareg.

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VOLKSWAGEN created a method for a temporary workaround. The document is its procedure

10123015

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...

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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.

10121536

Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...

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P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.

10121265

Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw

10121196

Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...

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Charger

10120316

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...

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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.

10033216

VOLKSWAGEN: (REVISED) VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.

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IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. 2001-2007 PASSA/PASSAT WAGON. *PE UPDATED 8/9/10. *PE UPDATED 11/8/10. *PE UPDATED 12/8/10. *PE UPDATED 2/28/11. *PE UPDATED 3/21/11. *PE

10033207

VOLKSWAGEN: VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.

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IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT THE VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. NO MODELS LISTED. *PE

10032778

VOLKSWAGEN: A/C INOPERATIVE, EVAPORATOR TEMPERATURE SENSOR-G308-DAMAGED OR DISLODGED.

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SYMPTOMS CAN BE POOR HEAT, NO COOLING, OR INSUFFICIENT COOLING. *PE

10030370

VOLKSWAGEN: THE WIRING HARNESS LOCATED ON THE DRIVER'S SIDE FLOOR PAN NEAR THE A PILLAR MAY HAVE A CORRODED SPLICE(S) CONNECTION.

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LOCATE SPLICE TO DETERMINE POSSIBLE CORROSION. REPAIR WIRING AS PER REPAIR MANUAL. *PE

10024641

UPDATE PROGRAMMING, MIL ON, DTC'S P0420 AND/OR P0430 STORED IN ECM FAULT MEMORY.

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*NJ

10024192

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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2004-2005 MY TOUAREG - INSPECT DRIVER'S AND PASSENGER'S SIDE IMPACT AIRBAG CONNECTORS AND INSTALL WIRING HARNESS KIT(S), IF NECESSARY. CSC WAS RECEIVED. *NJ

10021402

PRODUCT UPDATE CIRCULAR.

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INSTALL IMPROVED AIR FILTER HOUSING AND INSPECT/REPLACE BATTERY CABLE, IF NECESSARY. *KB

10016509

MODULE, VEHICLE POSITION RECOGNITION CONTROL -J603-, DIAGNOSIS.

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*TT

10016493

REPLACE FLEXIBLE FUEL SENSOR -G133- AND RE-PRIME FUEL SYSTEM.

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*TT

10016099

TRAILER LIGHTS INOPERATIVE, UPDATE PROGRAMMING (FLASHING) TRAILER CONTROL MODULE.

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*SC

10012454

BATTERY CUT-OFF SWITCH, DISCONNECTING AND REMOVING DURING THE PRE-DELIVERY INSPECTION (PDI).

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THIS BULLETIN SUPERSEDES GROUP 00 NUMBER 04-02 DATED APR 6, 2004 AND GROUP 00 NUMBER 04-03 DATED APR 28, 2004. *TT

10011556

IGNITION KEY EMERGENCY RELEASE REVISION.

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*TC

10009822

IGNITION/STARTER SWITCH -E415- DELETION OF EMERGENCY KEY RELEASE FEATURE.

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*TT

10008915

AUTOMATIC BATTERY CUTOFF SWITCH (BCS), MALFUNCTIONING RESULTING IN BATTERY DISCHARGE.

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*MJ

10008092

TIRE PRESSURE MONITORING SYSTEM, MODULE CODING.

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*MJ

10007002

UPDATE PROGRAMMING (FLASHING) TRAILER CONTROL MODULE.

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*TT

Software & Calibration

32 bulletins
10241310

Software Version Management

10239262

In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...

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time units during the system update posted on July 4th.

10239210

Quick Reference Update Guide

10236497

Quick reference update guide.

10228180

Update model year applicability to include 2023.

10204722

This bulletin contains general instructions for software updates.

10174476

Updated to include additional models and model year applicability.

10172984

This document outlines updates to the ODIS diagnostic software.

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Updates include corrected diagnostic test plans for the stated vehicles.

10169135

Update model applicability to MY 2020.

10168364

Update to mode; and model year applicability.

10165029

This document outlines updates to the ODIS diagnostic software.

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Updates include corrected diagnostic test plans for the stated vehicles.

10164181

Quick Reference Update Guide.

10163542

Update vehicle metadata to include pull ahead models.

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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

10161475

Update vehicle metadata.

10161215

Update vehicle metadata.

10157460

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10155839

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10130748

Quick Reference of vehicle concerns.

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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10128382

To update Claim processing statement.

10128084

Quick Reference Update Guide of the vehicles expected upgraded software level.

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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

10128055

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...

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requests.

10127969

Data Link connector pin assignment chart that is applicable to all models.

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Update model year applicability.

10127681

Quick Reference of vehicle concerns.

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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10126870

Update to include additional model year applicability.

10126861

Update to model year applicability.

10126785

Update model year applicability to include 2017.

10126783

Update model and model year applicability.

10124367

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10124303

Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...

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(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).

10123008

Tech Tips (Scan tool lock up/Scan stops at 33%): While performing a GFF scan (with the newer version of ODIS software),...

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the scan tool can lock up at 33%. The document informs how to service this issue

10120284

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10021319

UPDATE PROGRAMMING. *KB

Lighting

19 bulletins
10253215

Exterior Lights, Moisture Accumulation

10253214

Exterior Lights, Moisture Accumulation

10253213

Exterior Lights, Moisture Accumulation

10239592

Exterior Lights, Moisture Accumulation

10239591

Exterior Lights, Moisture Accumulation

10239590

Exterior Lights, Moisture Accumulation

10238974

If the rear lid handle is replaced with part number 1J0 827 566L, the microswitch from the original handle must be transferred to the new handle.

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If original microswitch is not available, microswitch part number 1J5 962 104 B should be ordered and installed.

10158533

Condensation and or water droplets visible on inside of exterior light lenses.

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TB updated to include model year 2019 applicability.

10125748

Tech Tips (Rear Lid Does Not Open After Handle Replacement): If the rear lid handle is replaced with part number 1J0...

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827 566L, the microswitch from the original handle must be transferred to the new handle. If original microswitch is not available, microswitch part number 1J5 962 104 B should be ordered and installed.

10124287

Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...

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lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.

10121257

Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...

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discussed in this document

10120169

Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...

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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.

10053495

VOLKSWAGEN: INFORMATION PROVIDED REGARDING WARRANTY INFORMATION, ON SOME VEHICLES, FOR FACTORY INSTALLED HID HEADLIGHT...

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BULB(S) LIMITED EXTENSION WARRANTY. MODELS 2004-2007 TOUAREG. *PE

10018996

TIRE PRESSURE SYSTEM, WARNING LIGHT IS ON.

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*AK

10017746

MALFUNCTION INDICATOR LAMP (MIL) IS ON, DIAGNOSTIC TROUBLE CODES (DTCS) P1411, P1423, SECONDARY AIR INJECTION SYSTEM...

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BANK 1, BANK 2, FLOW TOO LOW ARE STORED IN DTC MEMORY. *TT

10012764

TAIL LIGHT ASSEMBLY, DIFFICULT TO REMOVE OR LENS CRACKS DURING REMOVAL.

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*TT

10008081

MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTC) P1347/17755 AND P1340/17748 STORED IN MEMORY.

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INCLUDING VARIOUS MODELS VOLKSWAGEN 2002-2003. *MJ

10003932

TAIL LIGHT ASSEMBLY, REMOVAL PROCEDURE.

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*TT THIS BULLETIN REPLACES 0303 DATED 09/30/2003. *TT

10003930

TIRE PRESSURE MONITORING SYSTEM, WARNING LIGHT IS ON.

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*TT

Transmission

15 bulletins
10237700

For concerns of no or intermittent A/C operation where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil.

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The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.

10157735

Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...

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corresponding cars and their Transmission Control Module complaint issues.

10156129

Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...

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corresponding cars and their Transmission Control Module complaint issues.

10144704

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144703

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144702

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144701

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10124477

Tech Tips (Air Conditioning Does not Operate): This document informs of concerns of no or intermittent A/C operation...

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where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil. The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.

10043280

VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES EXPERIENCE TIRE RUBBING OR BINDING OF DRIVETRAIN AT LOW SPEED AND THE...

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INSTRUMENT CLUSTER LIGHT WOULD BE ON OR FLASHING. *PE

10041250

VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING.

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*RM

10026848

VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES.

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HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE

10021961

TRANSMISSION, INDICATOR ILLUMINATED IN INSTRUMENT CLUSTER.

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*KB

10015085

REQUIRED REAR FINAL DRIVE DIFFERENTIAL GEAR OIL CHANGE.

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*TT

10009746

A RUBBER PART CAN RUB AGAINST THE POWER STEERING AND/OR TRANSMISSION FLUID LINES LOCATED BEHIND THE RADIATOR GRILLE.

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THIS RUBBING CAN LEAD TO CORROSION OF THE LINES AND POSSIBLY EVEN A FLUID LEAK. *TT

10008078

UPDATE PROGRAMMING (FLASHING) TRANSMISSION CONTROL MODULE (TCM) FOR HARSH SHIFTING.

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*MJ

Body & Paint

12 bulletins
10239424

Corrosion, Rear Inner Doors in Door Fold Area

10157655

Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...

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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

10156059

Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...

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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

10124348

Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...

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applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.

10123020

Technical Bulletin (Corrosion, Rear Inner Doors in Door Fold Area): Corrosion in the fold of the rear door issue.

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This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.

10123011

Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.

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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.

10122240

Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...

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meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue

10121169

Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...

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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service

10120155

Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...

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finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.

10021960

DOOR, FRONT OR REAR INNER RELEASE HANDLE REMAINS IN OPEN POSITION WHEN EXITING THE VEHICLE.

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*KB

10015395

EXTERIOR DOOR HANDLE STICKS IN THE OPENED POSITION AFTER DOOR IS OPENED.

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*TT

10007886

WINDSHIELD, CONDENSATION ON EXTERIOR LOWER CENTER DURING WARM/HUMID WEATHER CONDITIONS.

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*MJ

Pre-Delivery & Maintenance

10 bulletins
10241721

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241720

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10239377

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10239270

Volkswagen Warranty Policies and Procedures ? April 2014

10238932

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10238931

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10157603

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10156008

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10125845

"Touareg Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased"

10125759

TOUAREG Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

HVAC & Climate

8 bulletins
10252204

Air Conditioning Does not Operate

10239534

HVAC, Unpleasant Odor

10239533

HVAC, Unpleasant Odor

10239532

HVAC, Unpleasant Odor

10157506

Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.

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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10155925

Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.

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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10124289

Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.

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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10123013

Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.

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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.

Brakes

8 bulletins
10238609

For a complaint of ?clicking noise when backing up and then braking?, be sure to check the lower outboard control arm in...

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the rear suspension for any play in the bushing.

10189308

Information on the location of trailer brake controller connector and adapter harness creation.

10163371

Trailer braking information.

10158545

Trailer braking information

10157430

Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up...

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and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.

10157184

Trailer braking information

10157174

Trailer braking information

10155849

Tech Tips (Clicking Noise from Rear End): This document informs For a complaint of ?clicking noise when backing up...

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and then braking?, be sure to check the lower outboard control arm in the rear suspension for any play in the bushing. The noise could be mistaken for a differential noise if using chassis ears, because of the noise transferring through the rear axle.

Tires & Wheels

7 bulletins
10238972

The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.

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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

10024626

TIRE PRESSURE MONITORING SYSTEM (TPMS), DIAGNOSING.

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*NJ

10021429

TIRE PRESSURE MONITORING SYSTEM (TPMS).

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*KB

10016040

DISSATISFACTION WITH LENGTH OF TREAD LIFE / WARE RATE OF OE TIRE APPLICATION.

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*TT

10011908

TIRE PRESSURE MONITORING SYSTEM (TPMS), DIAGNOSING.

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*TT

10008090

DURING LOW SPEED TURNS/MANEUVERING VEHICLE FEELS AS IF IT IS BINDING/TIRES SCRUBBING.

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*MJ

10007682

TIRE PRESSURE MONITORING SYSTEM, ANTENNA UPDATE.

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*TT

Fuel System

6 bulletins
10241311

Gasoline Quality

10237766

The DLC is intended for use with diagnostic scan tools and by emissions testing stations.

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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

10236436

Gasoline quality.

10125661

Update to existing tip for fuel quality checking.

10121246

Discusses the issues associated with using contaiminated gasoline.

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There are recommendations to use top tier gasoline retailers

10121123

Technical tips on what to do if improper gasoline has been added to the vehicle.

Infotainment

6 bulletins
10238935

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.

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A hard wired internet connection is also recommended.

10159014

Alternative method for radio code retrieval.

10122629

Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...

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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

10019460

TIRE PRESSURE MONITORING SYSTEM DISPLAYS ERROR IN INSTRUMENT CLUSTER.

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*TT

10008094

REAR HATCH GLASS, OPEN WARNING DISPLAYED IN MULTI-FUNCTION DISPLAY.

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*MJ

10006056

RADIO FREQUENCY REMOTE CONTROL TRANSMITTER FUNCTIONS ONLY AT CLOSE RANGE.

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*TT

Air Bags & Safety

6 bulletins
10213836

Airbag Issues.

10036493

VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).

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UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE

10012762

SIDE AIRBAG IGNITER, DIAGNOSTIC TROUBLE CODE(S) (DTCS) STORED IN DTC MEMORY.

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ORIGINAL NOT RECEIVED. *TT

10009886

AIRBAG MONITORING LIGHT ON, PASSENGER OCCUPANT DETECTION SYSTEM (PODS), DIAGNOSTIC TROUBLE CODE 02511 014 STORED.

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*TT

10008912

PASSENGER OCCUPANT DETECTION SYSTEM (PODS) FAULT.

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*MJ

10008095

AIRBAG LIGHT IN INSTRUMENT CLUSTER IS ON AND ONE OR BOTH OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES ARE STORED IN DIAGNOSTIC TROUBLE CODES (DTC) MEMORY.

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*MJ

Suspension

4 bulletins
10021318

GENERATOR, INSUFFICIENT OUPUT EQUIPPED WITH HID/BI-XENON HEADLAMPS AND/OR AIR SUSPENSION.

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*KB

10020714

SELF LEVELING SUSPENSION, ERROR MESSAGE DISPLAYED IN MULTI-FUNCTION DISPLAY.

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INSTRUMENT PANEL MALFUNCTION. *KB

10011907

AIR SUSPENSION, (DTC) DIAGNOSTIC TROUBLE CODE 01772 008 STORED IN DTC MEMORY.

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SUPERSEDES 0402 DATED DECEMBER 20, 2004. *TT

10007687

INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY SHOWS AN AIR SUSPENSION ERROR MESSAGE.

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DIAGNOSTIC TROUBLE CODES (DTCS) 00774, 00775, 00776, 01769 MAY ALSO BE STORED IN MEMORY. *TT