2016 Volkswagen Tiguan TSBs
648 Technical Service Bulletins across 17 categories
Categories
Engine
156 bulletinsHow to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
Read full bulletin
This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
Volkswagen Engine Oil Quality Standards (U.S.
Read full bulletin
Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
Read full bulletin
Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
Read full bulletin
Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
Read full bulletin
Update to model year applicability.
VW engine oil specifications.
Read full bulletin
Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
Read full bulletin
This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
Read full bulletin
Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
Read full bulletin
Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
This Document informs dealers on the new Intake Manifold Warranty Extension for 2013, 2014, 2016 & 2017 Model Year with...
Read full bulletin
Engine Codes CBFA and CCTA
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
Read full bulletin
exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
Read full bulletin
Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Read full bulletin
Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
Read full bulletin
Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Update to model year applicability.
Read full bulletin
Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...
Read full bulletin
valve for Intake Manifold Flap
Ensure correct intake manifold is installed on engine, refer to ETKA.
Gasoline Engine Misfire Diagnosis document
Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...
Read full bulletin
new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.
Instruction to protect oil pressure sw.
Read full bulletin
to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Instruction to protect oil pressure sw.
Read full bulletin
to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
Coolant leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129...
Read full bulletin
B104135, Customer states the sunroof is making noise, squeak & rattle, MIL-on with P0300-P0304 in the ECM AFTER software level 0003, Damaged strut boots at PDI, Customer states sunshade is binding, Wind noise from front door, Customer says rear speaker is distorted, Customer states remote key inoperative. Remote start installation instructions
Coolant leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129...
Read full bulletin
B104135, Customer states the sunroof is making noise, squeak & rattle, MIL-on with P0300-P0304 in the ECM AFTER software level 0003, Damaged strut boots at PDI, Customer states sunshade is binding, Wind noise from front door, Customer says rear speaker is distorted, Customer states remote key inoperative.
Customer states engine oil leak
Customer states engine oil leak
Customer states engine oil leak
Coolant leak at the coolant pump
Updated to include an additional model for blower motor diagnosis.
Diagnostic protocol for engine noise with cam timing faults
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
Read full bulletin
coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
Read full bulletin
coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
Read full bulletin
coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
Read full bulletin
coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
Read full bulletin
coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
Read full bulletin
coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, sunshade is to blinding, MIL-on P0441 in the ECM, coolant...
Read full bulletin
leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, car speaker is distorted.
Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine...
Read full bulletin
oil dip stick.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
Read full bulletin
standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Wear of the camshaft bearing bridge can cause axial movement of the camshaft resulting in faults stored.
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
Read full bulletin
Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Update TB to include model year 2017 and include additional engine applicability.
Investigation request sent to ProFI Program dealers to obtain pictures showing the current condition of turbocharger...
Read full bulletin
wastegate rods from turbochargers being replaced on select vehicles.
The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Idler roller for ribbed bely now available as a parts kit.
Remove engine coolant from parts table.
Technical Bulletin (Electro-mechanical Steering Noise): In connection with the toothed belt the motor of the APA...
Read full bulletin
steering makes noise during operation. In some situations the noise can be heard in the passenger compartment. This document contains information on how to diagnose, and service this issue.
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
Read full bulletin
meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide...
Read full bulletin
down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes, and procedure to service these issues
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
Read full bulletin
Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear...
Read full bulletin
glass may slide down into the door, or the rear glass motor operates but the glass does not move
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
Read full bulletin
and prevent deposits on fuel injectors and intake valves.
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine...
Read full bulletin
compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
Read full bulletin
Document contains examples of Strut or Shock Absorber Leak Assessments
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Update procedure removing camshaft and rocker inspection and or replacement.
Read full bulletin
Update part number suffix.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Steps to address false misfire indication
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
Read full bulletin
NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
Read full bulletin
NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
INFORMATIONAL PUBLICATION DISCRIBING THE MANUFACTURING USE OF RUST INHIBITORS AND ANTI SEIZE PRODUCTS DURING ASSEMBLY,...
Read full bulletin
AND HOW THE PRODUCT(S) "RUN OFF" MAY BE MISINTERPRETED AS AN ENGINE OIL OR AUTOMATIC TRANSMISSION OIL LEAK.
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
DIAGNOSTIC ASSISTANCE SHOULD THE YELLOW ENGINE OIL LAMP REMAIN ILLUMINATED WITH ENGINE OIL LEVEL AT THE PROPER LEVEL.
Other
131 bulletinsDiagnosis for Excessive Current Draw.
Coolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Additional reporting
Fluid requirements
Safety Related Inquiry and Reporting
Helpline & Parts Dept.
Read full bulletin
contact information.
Diagnostic assistance for excessive static current draw
Sales Consultant Delivery Checklist.
Elsa Newsletter
Elsa Newsletter
Generator replacement.
Contacting the parts helpline
Generator Replacement
This Document informs dealers on VWP-23-01
This Document informs dealers on VWP-22-06
This Document informs dealers on VWP-22-06.
Read full bulletin
Revised to reflect the Vehicle Eligibility
This Document informs dealers on VWP-22-06
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Tech Tips.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the part numbers listed (State of California only).
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
This special notice is to inform dealers to return the part numbers listed if they meet the criteria.
Autonomous data event gathering
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Am static due to 4 motion operation.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
Read full bulletin
Removal of Behr Flush Kit. VAS 6337/1A
Apple car play function.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Autonomous data event gathering
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Remote start diagnostic information.
Car Net Direction summary
Include new special tool adapter and 2018 model year Jetta only
Direction for APP connect
Added: Torque Spec table
The part number listed in the document is to be returned if it meets the criteria provided.
The part number listed in the document are to be returned.
Include additional photo's of water ingress.
Include additional photo's of water ingress.
Read full bulletin
Also includes 2018-2020 Tiguan LWB
The part number listed in the document are to be returned if they meet the criteria provided.
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Antennae diagnosis
This Document was revised on page 2.
Read full bulletin
The verbiage was changed from the cusomter's perspective to the dealer's persepective
Customer states remote key inoperative
Customer states remote key inoperative
Customer states remote key inoperative
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Customer states remote key inoperative
This Document was revised on page 2.
Read full bulletin
The verbiage was changed from the cusomter's perspective to the dealer's persepective
Customer states remote key inoperative
Customer states remote key inoperative
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Driver Assist Topics.
Read full bulletin
This bulletin also applies to the 2018 Touareg and the 2018-2019 Tiguan LWB.
MIBII Informational Document
Trailer towing information
Iinclude additional model year applicability and tool information.
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
Trailer towing information
MIBII Informational Document
Iinclude additional model year applicability and tool information.
The fault code in this document was revised on page 2.
Read full bulletin
One extra zero was provided.
Adhesive application for installation on all areo parts solds as an accessory
MIBII Informational Document
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
Read full bulletin
numbers going forward.
Antenna Connection Color Reference.
The part numbers listed in the document are to be returned and the new part numbers to only be ordered going forward.
Loss of 15 power defeat process.
Voice Command button operation.
MIB2 system Identification tip
DTC Status Bit Definitions.
Customer states remote key inoperative
To include an additional model year applicability.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip to address antennae issues in conjunction with DTCS B10F411, B105413
J428 adaptation to address loss of function after repairs
Tip for Scan tool concerns that may occur duing a test plan
Clarification of normal operation to prevent unnecessary repair attempts
Additional repair instruction should a replacement line be required, to prevent reoccurance.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
Technician instruction and check sheet which should be completed before contacting VW Technician Helpline.
Metadata adjustment. TB appeared with tech tips in Elsa.
Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
Read full bulletin
re-used
Specific area of concern being pointed out to the technician to address false outbound Car Net calls
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Seach tips to assist in finding DTC information
Tip to perform GFF feedback for test plan issues.
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
Read full bulletin
(PPDI) payment through model year 2016.
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Tech Tips for proper diagnosis and operation of the washer pump
2016 Option 1 Labor Rate Increase Percentage and Launch of Online Option 1 Enrollment Process
Direction to check for loose connections resulting in erratic operation
OWNERS MANUAL CORRECTION MAXIMUM PERMISSIBLE TRAILER WEIGHTS CHART
ADDITIONAL DIAGNOSTIC INFORMATION TO ASSIST IN PREVENTING UNNECCESARY PARTS REPLACEMENT TO REPAIR A WEAK ALARM HORN...
Read full bulletin
TONE.
NEW DOCUMENT
Software & Calibration
119 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
Software Version Management (SVM) instruction.
This communication is a notice for software changes with the ODIS program for specific cars
Update model year applicability to include 2023.
ACC Calibration Process
Instruction for set-up of SD creator to obtain Software updates.
Read full bulletin
Bulletin updated to include additional certificate information.
Instruction for set-up of SD creator to obtain Software updates.
Read full bulletin
Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
Update warranty table labor operation numbers due to recent Saga updates.
Update warranty table labor operation numbers due to recent Saga updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
Read full bulletin
solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
KESSY equipped Key Adaptation, updated to add model year applicability.
SD creator instruction, updated to include model year 2022.
Software Version Management (SVM)
Update to brochure purchase url
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to include additional components in parts table.
Update to model and model year applicability and remove WISE claiming information.
This document outlines updates to the ODIS diagnostic software.
Read full bulletin
Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Water Migration Under the RAPGARD transportation protection.
Read full bulletin
Updated to include additional model year applicability
Update Top Tier brochure part number.
Update brochure part number and recording URL.
Read full bulletin
Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
Additional Guided Functions programming assistance.
Read full bulletin
Updated to include additional model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
Read full bulletin
Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
Read full bulletin
Introducing new coolant type.
Update model applicability to MY 2020.
Update to include latest model years.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Updated to include additional model and model year applicability.
Update model and model year applicability.
Update to PR Code metadata.
Quick Reference Update Guide.
MIB2 software update.
Update vehicle metadata to include pull ahead models.
Read full bulletin
Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
SD Set-up to Obtain Software updates.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
This document details updates to the ODIS diagnostic software.
Read full bulletin
Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Update to MIB2 information to include 2015 and 2017 model year.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Remote lock function.
Read full bulletin
Update to model year applicability.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
Read full bulletin
calibration or set a limit exceeded fault.
Update model year applicability and remove outside material from warranty table.
Update to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Direction to verify software levels to address P1612/U03000
Updated to include additional model and model year applicability.
Update content and include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated version to address a additional fault code
Information to assist with preventing calibration errors
Update Tiguan oil pan labor operation number in warranty table.
Updated to include additional model year applicability.
Updated to include additions claiming instruction with options.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
Read full bulletin
requests.
Update tech tip to refer to ETKA for the latest parts information.
Update technical bulletin to include model year 2017 applicability.
This technical bulletin was updated per powertain team and warranty team.
Read full bulletin
Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.
Update Technical bulletin to include model year 2016 and 2017 models.
Data Link connector pin assignment chart that is applicable to all models.
Read full bulletin
Update model year applicability.
Updated to include additional model year and required documentation instruction.
Update to existing Tech Tip to include MY2017.
Update to include model year 2017 applicability.
Update to service information in regards to cable port connection
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Updated to include an additional diagnostic trouble code (P04F0)
Update to existing article that addressed additional diagnostics for lean running concerns.
Update technical publication to include model year 2018 Atlas
Updated to include additional model year and required documentation instruction.
Update tech tip to include 2017 model year applicability.
ODIS Service Installation Phase 2 ? Software Installation & Configuration Instructions
Update tech tip to include model year 2017 applicability.
Update tech tip to include model year 2017 applicability.
Update existing technical bulletin to include model year 2017 applicability.
Update TB to include model year 2016 & 2017 applicability
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL...
Read full bulletin
YEAR AND MODEL APPLICABILITY.
UPDATED TO INCLUDE ADDITIONAL MODEL APPLICABILITY.
ADDITIONAL UPDATED VERSION TO ADDRESS A FURTHER CHANGE IN PART NUMBERS.
Electrical
65 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
Read full bulletin
programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta...
Read full bulletin
MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration
Battery testing
Addressing Cybersecurity or Vehicle Hack concerns
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
Read full bulletin
Update Tool terminology
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
Read full bulletin
Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
Read full bulletin
Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
Read full bulletin
Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
Read full bulletin
-623- after repair.
Trailer hitch install, module programming, Update to existing Tip
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Instruction on how to create S/D cards used to update programming on various control modules.
Voltage Drop Testing.
Read full bulletin
Updated for picture clarity.
Voltage Drop Testing.
This Document informs dealers of the new Airbag Control Module Warranty Extension
Update to existing tip for Vehicle Electrical System Control Module -J519- coding.
Read full bulletin
Include Tiguan model.
Additional test plans to clear memory after update programming in ECM.
REMOVED all 12 hour wait period before starting references.
Read full bulletin
ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Relay Terminal Assignments.
Read full bulletin
This also applies to 2019 Beetle Convertible and 2018-2019 Tiguan LWB.
Battery Testing and Charging instruction.
Read full bulletin
Updated to include model year 2019 applicability.
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
Remote Ket battery diagnostics.
Read full bulletin
Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
Information to look for aftermarket sensor repairs.
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
Read full bulletin
Include model year 2017 for all models with MIB2 radios
Updated direction to address no communication concerns with the -J519- Vehicle Electrical System Control Module.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
Read full bulletin
bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
Read full bulletin
infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Example of devices, modifications or alterations that can impede Adaptive Cruise Control Radar Sensor function.
Update to include model year 2017.
Read full bulletin
Information addressed correction to test plan information to address loading of SWaP keys into a new 5F module.
Log information to identify the type of 5F MIB2 Infotainment module.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
Read full bulletin
conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Installation Phase 1 ? Preparation, License & Security Certificate Process Instructions
Service Information T10542/2 ? Threaded Stud from High Voltage Adapter Set notice
Service Information T10542-ERG High-Voltage Adapter Kit Auto Shipment AT-385
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
Read full bulletin
is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
DIAGNOSTIC INFORMATION AS THERE IS NO SCAN TOOL TEST PLAN AVAILABLE TO ADDRESS THE REPLACEMENT OF THE 5F MODULE.
DIAGNOSTIC INFORMATION AS THERE IS NO SCAN TOOL TEST PLAN AVAILABLE TO ADDRESS THE REPLACEMENT OF THE 5F MODULE.
SYMPTOM AND ASSOCIATED REPAIR INFORMATION TO ADDRESS EMERGING CONCERN IDENTIFIED BY FIELD PERSONNEL.
Read full bulletin
INSTRUCTION ON HOW TO REPAIR POOR ELECTRIC HARNESS END CONNECTOR CONNECTION ON DOOR ENTRY HANDLE.
UPDATE TO INCLUDE MODEL YEAR 2017.
Read full bulletin
INFORMATION ADDRESSED CORRECTION TO TEST PLAN INFORMATION TO ADDRESS LOADING OF SWAP KEYS INTO A NEW 5F MODULE.
Infotainment
45 bulletinsInfotainment Worksheet (U.S.
Read full bulletin
Only)
MIB 2 equipped models with composition color radio- Volume increases on they own.
MIB2 MQB Radio (modular infotainment system).
Read full bulletin
USA ONLY.
MIB2 MQB Radio (modular infotainment system).
Read full bulletin
USA ONLY.
Radio knob replacement instead of radio replacement w/ knob part number.
Infotainment Worksheet.
Protection Activated on Radio after Cluster Replacement.
Update programming for MIB2 PQ Composition Media and Discover Media Radio
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
Read full bulletin
This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Cam screen damage.
Infotainment worksheet.
Addressing Component Protection display
Bluetooth instruction change on where to obtain a SWAP key activation document.
Addressing Component Protection display .
Read full bulletin
Update model and model year applicability.
Addressing Component Protection display
Bluetooth instruction change on where to obtain a SWAP key activation document.
Addressing Component Protection display .
Read full bulletin
Update model and model year applicability.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Infotainment issues
Metadata correction, Infotainment issues
Carplay menu correction for applicability
Tip to address MIB2 infotainment functionality at vehicle start up
Tips to address MIB2 infotainment functionality concerns
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
Read full bulletin
Update models and model year applicability.
Update to metadata TB displayed with tech tips.
Update to radio suffixes.
Clarification of Apple CarPlay operation in conjunction with USB port operation by location to aid in diagnostics.
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of the...
Read full bulletin
all-new MIB II Infotainment system, Volkswagen will collect all warranty repair information relative to the infotainment system to ensure prompt analysis and resolution of any emerging concerns. This document informs of they types of information that will be collected.
Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer...
Read full bulletin
reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer...
Read full bulletin
reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Customer concerns of their iPhone not connecting or having sporadic connections when using Apple CarPlay in...
Read full bulletin
the AppConnect environment): Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable adapters may also cause connectivity concerns.
Direction to utilize genuine Apple cable when using Apple CarPlay for the MIBII system
Tech tips on what to do if volume on radio increases on its own
This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet.
Read full bulletin
Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
INITIAL PUBLICATION DISCRIBING A SYMPTOM WHICH MAY DEVELOP WITH ANDROID AUTO CONNECTION ISSUE AFTER UPDATING SOME...
Read full bulletin
SAMSUNG PHONES TO ANDROID SW VERSION 6.0.1 - MARSHMALLOW
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
Read full bulletin
NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
AVAILABILITY INTRODUCTION, LOCATION AND INSTRUCTION FOR DOWN LOADING INFOTAINMENT SOFTWARE UPDATES USING SERVICENET.
NAVIGATION SYSTEM PART INFORMATION RELATING TO THE POTENTIAL INCORRECT SD DATA CARD BEING INSTALLED.
Read full bulletin
THIS RESULTS IN AN INVALID STORAGE DEVICE MESSAGE BEING DISPLAYED .
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
Read full bulletin
NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
CLEAR REPAIR INFORMATION/EXPLANATION TO ADDRESS A MESSAGE THAT DISPLAYS WHEN THE BACK UP CAMERA IS USE.
OPERATIONAL INFORMATION EXPLAINING RADIO RECEPTION CONCERNS AS A RESULT OF NORMAL SIGNAL CHARACTERISTICS.
Read full bulletin
PROVIDED TO PREVENT UNNECESSARY REPAIRS.
UPDATED DIAGNOSTIC DIRECTION TO ADDRESS NEW CONCERNS IN REGARDS TO APPLY CARPLAY CONNECTION ON MIBII EQUIPPED VEHICLES.
CLARIFICATION OF APPLE CARPLAY OPERATION IN CONJUNCTION WITH USB PORT OPERATION BY LOCATION TO AID IN DIAGNOSTICS.
Transmission
20 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related...
Read full bulletin
issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or...
Read full bulletin
driveline components under varying driving conditions with varying sound levels
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all)...
Read full bulletin
automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
Read full bulletin
NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE WATER LEAK FROM SUNROOF/HEADLINER, WATER STAINS ON HEADLINER CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
Body & Paint
19 bulletinsReplace Door Lock and Cap.
Lack of paint under roof
Wind & Water Leak Checking
Water under transportation wrapping appears as paint defect.
Read full bulletin
Update model year applicability.
Republication of archived technical tip for water leak testing fixture.
Calibration Mirror(s) information for special tool VAS 6430
Indication of horn chirp operation.
Read full bulletin
The horn confirmation requires two rapid presses of the lock button on the key fob to sound. If the door lock confirmation sounds after pressing the lock button quickly, twice, the vehicle is performing as designed and no repairs are needed.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Points of inspection and repair instruction should a water leak appear around the rear lid.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
Read full bulletin
To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD can be...
Read full bulletin
mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check...
Read full bulletin
inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
Read full bulletin
This document contains Warranty information for coverage, and informs of methods to to service the issue
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
Read full bulletin
with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS V.2
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS
REMINDER TO TECHNICIANS TO UTILIZE THE REPAIR MANUAL PROCEDURE DURING WINDOW REGULATOR INSTALLATION.
Read full bulletin
FURTHER DESCRIBES THE ABNORMAL NOISES AND THE CAUSE FOR THEM IF THIS PROCEDURE IS NOT PERFORMED.
REMINDER TO TECHNICIANS TO UTILIZE THE REPAIR MANUAL PROCEDURE DURING WINDOW REGULATOR INSTALLATION.
Read full bulletin
FURTHER DESCRIBES THE ABNORMAL NOISES AND THE CAUSE FOR THEM IF THIS PROCEDURE IS NOT PERFORMED.
POINTS OF INSPECTION AND REPAIR INSTRUCTION SHOULD A WATER LEAK APPEAR AROUND THE REAR LID.
HVAC & Climate
19 bulletinsHow to check for HVAC system leaks using nitrogen.
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
Read full bulletin
Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
Read full bulletin
Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
Read full bulletin
Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
Read full bulletin
Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
Read full bulletin
Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
Read full bulletin
To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Air Conditioning Compressor Leak Diagnosis.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
Read full bulletin
Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Technical Bulletin concerning the Fresh Air Blower being Inoperative.
Read full bulletin
It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
Read full bulletin
NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
Read full bulletin
NO TEST PLAN INFORMATION TO ADDRESS THIS.
Pre-Delivery & Maintenance
16 bulletinsVehicle Concerns Before Recall Repair Available
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Technician and Dealer inspection.
Recall Reminder Part Labels
USB connector outside influence damage not covered by warranty.
2016 Tiguan Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Tiguan Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections checklist
Tiguan Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
Read full bulletin
receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
TIGUAN Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
Read full bulletin
receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning...
Read full bulletin
diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative. This document discusses the diagnosis, and potential remedy of the issue.
VW CREW Southeast Region and Pacific Region Warranty Administrator Openings Available
Revision to Option 1 (Consumer Price Index-Based Rate) of Section 2.4.2.2 Labor Rate Increase Options of the...
Read full bulletin
Volkswagen Warranty Policies and Procedures Manual
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
Read full bulletin
used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
Read full bulletin
MESSAGES TO THE CUSTOMER.
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
Read full bulletin
MESSAGES TO THE CUSTOMER.
Brakes
16 bulletinsStrut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
Read full bulletin
Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
Read full bulletin
normal braking or surface rust built up during transportation completely.
Brake Rotor, Vibration / Pulsation Instruction (U.S.
Read full bulletin
Only)
Antilock brake function test direction.
Antilock brake function test direction.
Update to braking data gathering
Autonomous Braking Diagnostic Protocol
Autonomous Braking Diagnostic Protocol
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
Read full bulletin
corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following...
Read full bulletin
symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty.
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which...
Read full bulletin
has not been completely removed by normal braking or surface rust built up during transportation. The document also contains information on where to find out about warranty coverage for servicing this issue
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake...
Read full bulletin
pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely...
Read full bulletin
removed by normal braking or surface rust built up during transportation.
VAG03366 in ABS Module
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed...
Read full bulletin
Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
Fuel System
14 bulletinsA list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality check.
Read full bulletin
Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Update to existing tip for fuel quality checking.
Update to expand fuel testing for lean DTCS.
Update to existing tip for fuel quality checking.
Technical tips on what to do if improper gasoline has been added to the vehicle.
Lighting
9 bulletinsExterior Lights, Moisture Accumulation.
Read full bulletin
Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list Customer Complaints: Customer states the oil light is on
Tires & Wheels
5 bulletinsAlignment sheet submission.
Using Alignment Sheet Submission Form
Tire Chain Information (for California dealers only) All Model Years.
Read full bulletin
Information only for all other dealers.
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
This communication provides important information on how to obtain and install the latest software for the new John...
Read full bulletin
Bean VAS701001 alignment machine model
Steering
5 bulletinsThis Document was revised.
Read full bulletin
The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Steering Wheel Off Center.
Horn and ancillary steering wheel controls diagnosis.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Suspension
4 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Update to MIB2 information to include 2015 and 2017 model year.
Read full bulletin
On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
Air Bags & Safety
4 bulletinsForigen objects inside seat belt buckle
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
Read full bulletin
Update to model year applicability.
Airbag Issues.
Hybrid & EV
1 bulletinCampaign Reminder Communication.
Read full bulletin
Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.