2012 Volkswagen Rabbit TSBs
210 Technical Service Bulletins across 15 categories
Categories
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53 bulletinsDamage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
GPS Antenna Concerns
Volkswagen Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Squeaks, Rattles, Noise, Repair Materials
RNS 315 Hardware Failure
RNS 315 Hardware Failure
Damage on External Chrome or Aluminum Surfaces
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Recommended procedure for removing damaged CV boot.
CV boot damage identified.
ElsaWeb Newsletter
Elsa Newsletter
Generator replacement.
Contacting the parts helpline
Technical Bulletins.
Part ordering
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
The part number listed in the document is to be returned if it meets the criteria provided.
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
Adhesive application for installation on all areo parts solds as an accessory
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Engine
43 bulletinsCarefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
Rattling Noises from Engine Compartment Area or Exhaust System
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Camshaft Adjustment Valve 1 -N205- Diagnosis
Proper Removal of Engine Cover to Avoid Breakage
Camshaft Adjustment Valve 1 -N205- Diagnosis
Engine, Misfire Diagnostic Aid
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Slave Cylinder - Clutch Pedal Operation Diagnosis
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Wiper Motor Noisy or Inoperative
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...
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vehicles of various model-years and engine/transmission combinations.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.
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This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190 F.
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When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...
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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
CBFA 2.0T TSI Engine
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Rattling noises from engine compartmen area or exhaust system.
Gasoline Engine Misfire Diagnosis document
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure...
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Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High...
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Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing...
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basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
VOLKSWAGEN: SOME VOLKSWAGEN VEHICLES WITH 2.0 TFSI ENGINES WILL HAVE THE INTAKE MANIFOLD AND FUEL INJECTORS WARRANTY EXTENDED.
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7/23/15 *TA
Electrical
28 bulletinsWasher Level Sensor
Washer Level Sensor
RNS 315 Navigation ? Bluetooth Module Location
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
Washer Level Sensor
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...
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sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation...
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part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
Vehicle Fuse location assistance.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power...
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Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.
Software & Calibration
19 bulletinsSoftware Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Update model year applicability to include 2023.
This bulletin contains general instructions for software updates.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Update to include model year 2017 applicability.
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Update TB to include model year 2016 & 2017 applicability
Brakes
10 bulletinsIf, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan...
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in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance
Brake Disc Pulsation or Vibration (U.S.
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Only)
Brake Disc Pulsation or Vibration
Brake Disc, Pulsation, All Vehicles except Routan (U.S.
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Only)
Brake Disc, Pulsation, All Vehicles except Routan (U.S.
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Only)
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Strut or Shock Absorber Leak Assesment.
Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the...
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ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): ...
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This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
Infotainment
9 bulletinsVehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
All Navigation Radios-All Models
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...
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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.
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Follow the instructions below to pair the phone:
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.
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This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
Alternative method for radio code retrieval.
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may...
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be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
Pre-Delivery & Maintenance
9 bulletinsQuick Spec Guides Now published on ServiceNet
PDI - Vehicle Inspection, Protection Removal and Detailing
PDI - Vehicle Inspection, Protection Removal and Detailing
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
Fuel System
9 bulletinsHigh Pressure Fuel Pump Diagnosis
Gasoline Quality
Install Misfueling Guard
Install Misfueling Guard
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...
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dealers to share with customers about the misfueling guard.
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Technical tips on what to do if improper gasoline has been added to the vehicle.
Body & Paint
9 bulletinsRemoving Paint Contaminants from Exterior Paint
Removing Paint Contaminants from Exterior Paint
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S.
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Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch.
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It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
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Also gives examples of how to calculate cost to repair or replace
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Transmission
7 bulletinsChoosing Service Numbers ? Transmission and Drivetrain
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...
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with varying sound levels.
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Automatic Transmission Fluid Requirements
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Lighting
6 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic...
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hardware is scheduled as follows:
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
HVAC & Climate
4 bulletinsHVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.
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Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.
Tires & Wheels
2 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through...
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direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
Steering
1 bulletinSteering Wheel Off Center.
Air Bags & Safety
1 bulletinAirbag Issues.