Powered byNHTSA|EPA|Community Reports|Updated

2010 Volkswagen Rabbit TSBs

205 Technical Service Bulletins across 14 categories

Engine

56 bulletins
10250695

Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...

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Vehicles Registered in the State of Minnesota Only (US Dealers

10244072

Rattling Noises from Engine Compartment Area or Exhaust System

10241340

Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00

10241339

Oil Consumption Measurement

10241335

Oil Consumption Measurement

10241333

Oil Consumption Measurement

10241330

Camshaft Adjustment Valve 1 -N205- Diagnosis

10241329

Proper Removal of Engine Cover to Avoid Breakage

10241327

Camshaft Adjustment Valve 1 -N205- Diagnosis

10241286

Engine, Misfire Diagnostic Aid

10241274

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241265

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241264

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241263

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241177

Update to Volkswagen engine oil standards

10240621

Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011

10239842

Slave Cylinder - Clutch Pedal Operation Diagnosis

10239821

MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory

10239820

MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory

10239819

MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory

10239808

Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.

10239789

To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.

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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

10239411

Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis

10239391

For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...

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vehicles of various model-years and engine/transmission combinations.

10239233

Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...

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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.

10238954

Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.

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This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

10238941

When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...

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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.

10238940

CBFA 2.0T TSI Engine

10238600

Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.

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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

10238566

If mechanical damage is found to the turbocharger (e.g.

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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

10238565

When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.

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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.

10237761

When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...

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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

10237427

Volkswagen Engine oil quality standards, update to attachments.

10236481

Fuel Additive to Help Prevent Sporadic Misfire Faults

10236434

Fuel additive to help prevent sporadic misfire faults.

10235138

Engine oil quality standards, update to attachments.

10209346

Rattling noises from engine compartmen area or exhaust system.

10158514

Gasoline Engine Misfire Diagnosis document

10157734

Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated...

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with servicing engine control module issues:

10156128

Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins...

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associated with servicing engine control module issues:

10128064

VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure...

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Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles

10128063

VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High...

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Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.

10125837

Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.

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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

10124471

Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...

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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10121621

Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing...

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basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.

10120329

Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...

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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard

10056164

VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS. MODEL 2008-2011. *PE

10053936

VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON...

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CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE

10052670

VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT...

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DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE

10052336

VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE A MISFIRE AND/OR REDUCED ENGINE PERFORMANCE.

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*JS

10049979

VOLKSWAGEN: CAMSHAFT ADJUSTMENT VALVE 1-N205-DIAGNOSIS.

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ONE OR MORE SPECIFIC FAULT CODES MAY BE STORED IN THE ECM FAULT MEMORY. *JS

10045560

VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START.

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2008-13 ALL MODELS. *PE

10043276

VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES ARE EXPERIENCING ENGINE NOT STARTING, MAKING A RATTLING NOISE WHEN ENGINE HAS...

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STARTED, TIMING CHAIN KEEPS SLIPPING AND EXHAUST LIGHT COMES ON. *PE

10038655

VOLKSWAGEN: MALFUNCTION LIGHT IS ON AND THERE IS NOISE WITH THE ENGINE RUNNING ROUGH.

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MULTIPLE TROUBLE CODES POSSIBLY STORED. ALL MODELS 2008-2012. *RM

10036467

VOLKSWAGEN: HEADLIGHTS MAY INTERMITTENTLY DIM SLIGHTLY AT IDLE.

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THE HEADLAMPS OR INSIDE LIGHTS INTERMITTENTLY DIM SLIGHTLY AT IDLE SPEED. AT IDLE SPEED THE ALTERNATOR VOLTAGE CAN FLUCTUATE, AS THE ALTERNATOR CANNOT FULLY COMPENSATE THE FLUCTUATIONS. GOLF & WAGON GTI, NEW BEETLE & CONVERTIBLE, EOS, JETTA & WAGON & SPORTWAGON, RABBIT, R32, TIGUAN. *PE

10035204

VOLKSWAGEN: HEADLIGHTS MAY INTERMITTENTLY DIM SLIGHTLY AT IDLE.

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AT IDLE SPEED THE ALTERNATOR VOLTAGE CAN FLUCTUATE, AS THE ALTERNATOR CANNOT FULLY COMPENSATE THE FLUCTUATIONS. SOME ELECTRIC CONSUMERS COME ON IN CYCLES OR HAVE NO CONSTANT CURRENT CONSUMPTION, WHICH AMPLIFIES THIS EFFECT. THE LOAD CONDITION OF THE VEHICLE BATTERY CAN ALSO INFLUENCE THIS EFFECT. MODELS GOLF, GTI, NEW BEETLE & CONVERTIBLE, EOS, JETTA, WAGON, SPORTWAGEN, RABBIT, R32, GOLF WAGON, TIGUAN. *PE

Other

42 bulletins
10252942

Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

10252937

Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement

10252900

GPS Antenna Concerns

10244045

Volkswagen Elsa Newsletter

10243065

VW Elsa Newsletter

10243034

VW Elsa Newsletter

10243025

VW Elsa Newsletter

10243023

VW Elsa Newsletter

10243021

VW Elsa Newsletter

10243019

VW Elsa Newsletter

10243008

VW Elsa Newsletter

10243001

VW Elsa Newsletter

10242996

VW Elsa Newsletter

10242403

VW Elsa Newsletter

10242400

VW Elsa Newsletter

10242399

VW Elsa Newsletter

10242398

VW Elsa Newsletter

10242381

VW Elsa Newsletter

10242375

VW Elsa Newsletter

10242372

VW Elsa Newsletter

10242365

VW Elsa Newsletter

10242359

VW Elsa Newsletter

10242358

VW Elsa Newsletter

10242357

VW Elsa Newsletter

10241266

Squeaks, Rattles, Noise, Repair Materials

10239434

Damage on External Chrome or Aluminum Surfaces

10238571

When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.

10236485

Elsa Newsletter

10236426

Contacting the parts helpline

10213835

Technical Bulletins.

10212722

Part ordering

10175800

New machine version added to table.

10175799

Tool number added to table.

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Removal of Behr Flush Kit. VAS 6337/1A

10159010

The part number listed in the document is to be returned if it meets the criteria provided.

10157383

VAS 6154 Replacement Part Setup Guide

10155644

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...

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numbers going forward.

10144707

This special notice is to inform dealers to return all part numbers listed in the document.

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Only superseded part numbers to be ordered going forward.

10144706

This special notice is to inform dealers to return all part numbers listed in the document.

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Only superseded part numbers to be ordered going forward.

10144652

This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.

10126899

Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...

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re-used

10121194

Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program

10121158

Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

Software & Calibration

29 bulletins
10241310

Software Version Management

10239262

In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...

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time units during the system update posted on July 4th.

10236497

Quick reference update guide.

10228180

Update model year applicability to include 2023.

10204722

This bulletin contains general instructions for software updates.

10174476

Updated to include additional models and model year applicability.

10157736

Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the...

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complaints of various cars.

10157460

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10156130

Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the...

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complaints of various cars.

10155839

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10130748

Quick Reference of vehicle concerns.

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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10128084

Quick Reference Update Guide of the vehicles expected upgraded software level.

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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

10128055

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...

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requests.

10127969

Data Link connector pin assignment chart that is applicable to all models.

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Update model year applicability.

10127681

Quick Reference of vehicle concerns.

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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10126871

Updated to include additional model year applicability.

10126870

Update to include additional model year applicability.

10126869

Update model year applicability.

10126867

Updated to include an additional model year applicability.

10126866

Updated to include model year 2017 applicability

10126862

Updated to include additional model year applicability.

10126861

Update to model year applicability.

10126785

Update model year applicability to include 2017.

10126783

Update model and model year applicability.

10124367

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10123169

To update software version management (SVM) reflasg code.

10120284

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10120088

Update TB to include model year 2016 & 2017 applicability

10107922

UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS

Electrical

22 bulletins
10241345

Electric Coolant Fans Continue to Run after Ignition is Switched OFF

10241344

Electric Coolant Fans Continue to Run after Ignition is OFF

10241342

Electric Coolant Fans Continue to Run after Ignition is OFF

10240605

P0102, P1128, P1296 - WA front oxygen sensor faults

10239831

Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

10239818

MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)

10239817

MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)

10239541

Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)

10239403

If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.

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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

10238965

Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...

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sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.

10238960

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

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Simply adding fuel without completing a road test may not allow fault to clear.

10238959

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

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Simply adding fuel without completing a road test may not allow fault to clear.

10236438

Electric coolant fans continue to run after ignition is switched off.

10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.

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Updated to include additional model year applicability.

10174571

Voltage Drop Testing.

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Updated for picture clarity.

10174460

Voltage Drop Testing.

10163508

Vehicle Fuse location assistance.

10158529

Battery Testing and Charging instruction.

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Updated to include model year 2019 applicability.

10128105

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...

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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10128104

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...

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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10120273

Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power...

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Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.

10052040

VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF.

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*JS

Infotainment

11 bulletins
10252916

Coding Information for Replacing ?AC? Suffix Radios with ?AF? Suffix Replacement Unit

10252225

Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones

10252220

All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio

10238935

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.

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A hard wired internet connection is also recommended.

10237740

When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in...

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the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.

10237724

For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...

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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.

10237721

When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.

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Follow the instructions below to pair the phone:

10237716

The streaming music feature on vehicles equipped with factory or dealer installed Bluetooth will be available only in certain instances.

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The vehicle must be equipped with the RCD 310 or RCD 510 (Premium 8) radios or the RNS 510 or RNS 315 navigation systems. The Bluetooth system must be either the UHV low (9W2), UHV?NAR (9W7 or 9ZR) factory installed systems or the Volk ? L dealer installed system.

10159014

Alternative method for radio code retrieval.

10154369

Alternative method for radio code retrieval.

10125626

Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may...

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be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.

Fuel System

10 bulletins
10241351

High Pressure Fuel Pump Diagnosis

10241311

Gasoline Quality

10240678

Install Misfueling Guard

10240677

Install Misfueling Guard

10240650

We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...

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dealers to share with customers about the misfueling guard.

10240619

2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota

10237766

The DLC is intended for use with diagnostic scan tools and by emissions testing stations.

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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

10236436

Gasoline quality.

10121123

Technical tips on what to do if improper gasoline has been added to the vehicle.

10050079

VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS.

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REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS

Body & Paint

9 bulletins
10241273

Removing Paint Contaminants from Exterior Paint

10241261

Removing Paint Contaminants from Exterior Paint

10238041

Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

10213858

Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

10128379

explaination of cross car distorion when looking through the windshield and how the "effect" in normal.

10121238

Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S.

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Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available

10121113

Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch.

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It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections

10121088

Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

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Also gives examples of how to calculate cost to repair or replace

10121053

Summary of Technical Bulletin to include additional model and model year applicability.

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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)

Lighting

5 bulletins
10239592

Exterior Lights, Moisture Accumulation

10239591

Exterior Lights, Moisture Accumulation

10239590

Exterior Lights, Moisture Accumulation

10157804

Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...

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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

10156232

Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...

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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

Pre-Delivery & Maintenance

5 bulletins
10239582

Wiper Blade Inspection for Proper Warranty Coding

10239580

Wiper Blade Inspection for Proper Warranty Coding

10239270

Volkswagen Warranty Policies and Procedures ? April 2014

10238932

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10238931

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

Brakes

5 bulletins
10238964

If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan...

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in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance

10236445

Strut or Shock Absorber Leak Assesment.

10124480

Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the...

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ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document

10122625

Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): ...

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This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:

10052354

VOLKSWAGEN: STEERING RACK.

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AFTER REPLACING THE STEERING RACK THE FAULT CODE 01309 008 IS SET IN ABS/ESP MODULE. ALSO INCLUDED MODEL GTI MY 2013, MODEL TIGUAN MY 2005-2007, MODEL RABBIT MY 2005/2011-2013, MODEL EOS MY 2005/2013, MODEL CC MY 2005-2008*JS

HVAC & Climate

4 bulletins
10239534

HVAC, Unpleasant Odor

10239533

HVAC, Unpleasant Odor

10239532

HVAC, Unpleasant Odor

10035185

VOLKSWAGEN: HVAC BLOWER ONLY OPERATES ON HIGH SPEED (US ONLY).

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FRESH AIR BLOWER RUNS ONLY AT HIGHEST LEVEL. BECAUSE OF PERMANENT FROST AND SNOWFALL FINE SNOW CAN GET INTO THE FRESH AIR BLOWER VIA THE AIR INTAKE. *PE

Transmission

4 bulletins
10237995

This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.

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This procedure is to be used ?After? the transmission has been removed from the vehicle.

10237994

Automatic Transmission Fluid Requirements

10236444

Automatic transmission fluid requirements.

10041250

VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING.

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*RM

Air Bags & Safety

2 bulletins
10213836

Airbag Issues.

10036493

VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).

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UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE

Tires & Wheels

1 bulletin
10238972

The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.

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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.