2016 Volkswagen Passat TSBs
815 Technical Service Bulletins across 17 categories
Categories
Engine
174 bulletinsHow to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR...
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Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine Control Module software.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles. Criteria 05 added to claiming instructions - Criteria 05 added to claiming instructions
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...
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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls
Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...
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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors
Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...
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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Oil pressure priming after engine replacement or internal repair.
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Update to Volkswagen engine oil specification attachments.
Engine and/or transmission control software designed and certified for a similar model/model year may have been...
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installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
Engine and/or transmission control software designed and certified for a similar model/model year may have been...
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installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
Timing chain reset adaptation.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Changed oil part number to "06L-115-562-B" for CPRA engine.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Update to Volkswagen engine oil standards.
In conjunction with the Florida Dept.
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of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
SERV_ACT - Engine Control Module (ECM) Software_REVISED
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Engine oils which meet Volkswagen oil quality standards.
SERV_ACT - Engine Control Module (ECM) Software_REVISED
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Update to model year applicability.
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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Gasoline Engine Misfire Diagnosis document
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Engine Control Module (ECM) Software_REVISED
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
Coolant leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129...
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B104135, Customer states the sunroof is making noise, squeak & rattle, MIL-on with P0300-P0304 in the ECM AFTER software level 0003, Damaged strut boots at PDI, Customer states sunshade is binding, Wind noise from front door, Customer says rear speaker is distorted, Customer states remote key inoperative. Remote start installation instructions
Coolant leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129...
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B104135, Customer states the sunroof is making noise, squeak & rattle, MIL-on with P0300-P0304 in the ECM AFTER software level 0003, Damaged strut boots at PDI, Customer states sunshade is binding, Wind noise from front door, Customer says rear speaker is distorted, Customer states remote key inoperative.
SERV_ACT - Engine Control Module (ECM) Software
SERV_ACT - Engine Control Module (ECM) Software
Customer states engine oil leak
Customer states engine oil leak
Customer states engine oil leak
Coolant leak at the coolant pump
Diagnostic protocol for engine noise with cam timing faults
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, sunshade is to blinding, MIL-on P0441 in the ECM, coolant...
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leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, car speaker is distorted.
Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine...
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oil dip stick.
Clarification that no G410 is installed on these engines.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Update TB to include model year 2017 and include additional engine applicability.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Direction to modify existing AC expansion valve to flush the system during repair procedures.
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Also notes a special tool is in development to address this.
Direction to inspect camshaft adjustment valve 1 oil O-ring seal to prevent unecessary parts replacement.
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
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and prevent deposits on fuel injectors and intake valves.
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine...
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compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER...
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TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI MIL-ON P2015 BACK-UP CAMERA
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM ...
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CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 CENTER CAP MISSING AFTER PDI MIL-ON P2015
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
INFORMATIONAL PUBLICATION DISCRIBING THE MANUFACTURING USE OF RUST INHIBITORS AND ANTI SEIZE PRODUCTS DURING ASSEMBLY,...
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AND HOW THE PRODUCT(S) "RUN OFF" MAY BE MISINTERPRETED AS AN ENGINE OIL OR AUTOMATIC TRANSMISSION OIL LEAK.
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE...
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ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI BACK-UP CAMERA
DIAGNOSTIC ASSISTANCE SHOULD THE YELLOW ENGINE OIL LAMP REMAIN ILLUMINATED WITH ENGINE OIL LEVEL AT THE PROPER LEVEL.
DIRECTION TO MODIFY EXISTING AC EXPANSION VALVE TO FLUSH THE SYSTEM DURING REPAIR PROCEDURES.
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ALSO NOTES A SPECIAL TOOL IS IN DEVELOPMENT TO ADDRESS THIS.
Other
170 bulletinsDiagnosis for Excessive Current Draw.
Coolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Additional reporting
Fluid requirements
Safety Related Inquiry and Reporting
Helpline & Parts Dept.
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contact information.
Diagnostic assistance for excessive static current draw
Sales Consultant Delivery Checklist.
Elsa Newsletter
Elsa Newsletter
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
Generator replacement.
Contacting the parts helpline
Generator Replacement
This Document informs dealers on VWP-23-01
Installation of original remote start feature accessory
Installation of original remote start feature accessory
This Document informs dealers on VWP-22-06
This Document informs dealers on VWP-22-06.
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Revised to reflect the Vehicle Eligibility
This Document informs dealers on VWP-22-06
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Tech Tips.
VOLKSWAGEN DEALERSHIP COMMUNICATION.
Customer Goodwill Package.
Goodwill Package.
Diagnostic aid for DTC P0088 & P1025.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
Diagnostic assistance when vehicle readiness will not set.
Additional safety related Inquiry and Reporting instruction.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the part numbers listed (State of California only).
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers.
Mandatory fastener.
This special notice is to inform dealers to return the part numbers listed if they meet the criteria.
Autonomous data event gathering
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Apple car play function.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Autonomous data event gathering
This special notice is to inform dealers to return the part listed and order the superseded part number going forward
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Remote start diagnostic information.
Remote start diagnostic information.
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Additional model year applicability.
Car Net Direction summary
Include new special tool adapter and 2018 model year Jetta only
Direction for APP connect
Added: Torque Spec table
Include additional photo's of water ingress.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
The part number listed in the document is to be returned if it meets the criteria provided.
Antennae diagnosis
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Customer states remote key inoperative
Customer states remote key inoperative
Customer states remote key inoperative
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Remote start diagnostic reference
Customer states remote key inoperative
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Customer states remote key inoperative
Customer states remote key inoperative
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Additional Safety Inquiry and Reporting instruction.
Remote start diagnostic reference
The part number listed in the document is to be returned if it meets the criteria provided.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Driver Assist Topics.
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This bulletin also applies to the 2018 Touareg and the 2018-2019 Tiguan LWB.
SVM clarification based on kessy equipment
MIBII Informational Document
Iinclude additional model year applicability and tool information.
MIL-on P0463 and B103E1B stored
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
MIBII Informational Document
Iinclude additional model year applicability and tool information.
MIL-on P0463 and B103E1B stored
The fault code in this document was revised on page 2.
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One extra zero was provided.
Tip to assist in setting readiness.
Adhesive application for installation on all areo parts solds as an accessory
MIBII Informational Document
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Customer states park distance control too sensitive
Customer states park distance control too sensitive
Antenna Connection Color Reference.
On-car analysis list from March 7th, 2017
Loss of 15 power defeat process.
Voice Command button operation.
MIB2 system Identification tip
DTC Status Bit Definitions.
Customer states remote key inoperative
To include an additional model year applicability.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
Tip to address antennae issues in conjunction with DTCS B10F411, B105413
J428 adaptation to address loss of function after repairs
Tip for Scan tool concerns that may occur duing a test plan
Clarification of normal operation to prevent unnecessary repair attempts
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
Technician instruction and check sheet which should be completed before contacting VW Technician Helpline.
Assembly Instructions for Installation of original remote start feature accessory, Volkswagen Passat GP
Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Passat TDI without Kessy quick tip V1.5
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
Specific area of concern being pointed out to the technician to address false outbound Car Net calls
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Seach tips to assist in finding DTC information
Tip to perform GFF feedback for test plan issues.
Assembly Instructions: Installation of original remote start feature accessory, Volkswagen Passat.
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
2016 Option 1 Labor Rate Increase Percentage and Launch of Online Option 1 Enrollment Process
Tech Tips for TDI-Recommended AdBlue Concentration
A guide to install a Remote start system without Kessy
Amount of Inbound requests year-to-date overview
Document details equipment and technology that can be avaliable for the vehicle.
Amount of Inbound requests year-to-date overview
Direction to check for loose connections resulting in erratic operation
MODEL YEAR ADDED TO ORIGINAL TOPIC TO PROVIDE CLEARER DIAGNOSTIC PROCESS
QUICK TIP PASSAT TDI WITHOUT KESSY V1.3
QUICK TIP PASSAT TDI WITH KESSY REMOTE START QUICK TIP V1.2
PARK ASSIST AND BLIND SPOT DETECTION
CENTER CONSOLE INSTALLATION INSTRUCTIONS WITH GREATER DEPTH THAN THAT PROVIDED BY THE REPAIR MANUAL.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS.
NEW DOCUMENT
THIS PARTS CIRCULAR IS TO INFORM DEALERS TO REQUEST REPLACEMENT PACKAGING THAT IS COMPLIANT.
Software & Calibration
150 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
This communication is a notice for software changes with the ODIS program for specific cars.
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional certificate information.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
Update warranty table labor operation numbers due to recent Saga updates.
Update warranty table labor operation numbers due to recent Saga updates.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Monthly Updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
KESSY equipped Key Adaptation, updated to add model year applicability.
SD creator instruction, updated to include model year 2022.
Software Version Management (SVM)
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to include additional components in parts table.
Update to model and model year applicability and remove WISE claiming information.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to remove duplicate bolt part number in Passat part table.
Water Migration Under the RAPGARD transportation protection.
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Updated to include additional model year applicability
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model applicability to MY 2020.
Update to include latest model years.
Information regarding updated cam bracket fastener length.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Updated to include additional model and model year applicability.
Update model and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update to PR Code metadata.
Quick Reference Update Guide.
MIB2 software update.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
SD Set-up to Obtain Software updates.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
Updated to include additional labor operations due to labor time updates in Elsa.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
AdBlue mixture specification update when using refractometer
Update incorrect model year applicability in model table.
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Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
Updated production solution and additional repair instruction.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Update to MIB2 information to include 2015 and 2017 model year.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
AdBlue mixture specification update when using refractometer
Updated production solution and additional repair instruction.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Update incorrect model year applicability in model table.
Update incorrect model year applicability in model table.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
AdBlue mixture specification update when using refractometer
Remote lock function.
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Update to model year applicability.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
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calibration or set a limit exceeded fault.
Update to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Direction to verify software levels to address P1612/U03000
Updated to include additional model and model year applicability.
Addressing concerns after campaign 24DR software update
Update content and include additional models and model year applicability.
Direction to complete update of J428 upon replacement.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated version to address a additional fault code
Information to assist with preventing calibration errors
Updated to include additional model year applicability.
Updated to include additions claiming instruction with options.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Update tech tip to refer to ETKA for the latest parts information.
Update technical bulletin to include model year 2017 applicability.
Update Technical bulletin to include model year 2016 and 2017 models.
Updated vendor code and parts table.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Updated to include additional model year and required documentation instruction.
Update to include model year 2017 applicability.
Update to service information in regards to cable port connection
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Updated to include an additional diagnostic trouble code (P04F0)
Update Touareg Part Table.
Update to existing article that addressed additional diagnostics for lean running concerns.
Update technical publication to include model year 2018 Atlas
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Updated to denote tech bulletins that will further assist.
Updated vendor code and parts table.
Updated to include additional model year and required documentation instruction.
Updated to require additional print outs during warranty claiming.
ODIS Service Installation Phase 2 ? Software Installation & Configuration Instructions
This update has been proactively released to prevent water ingress from the A-pillar area on one or both sides of the...
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vehicle.
Update tech tip to include model year 2017 applicability.
Update tech tip to include model year 2017 applicability.
Update existing technical bulletin to include model year 2017 applicability.
Update TB to include model year 2016 & 2017 applicability
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL...
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YEAR AND MODEL APPLICABILITY.
THE UPDATE TO THIS TECH TIP WAS TO INCLUDE THE 2016 MODEL YEAR APPLICABILITY.
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
UPDATED TO INCLUDE ADDITIONAL MODEL APPLICABILITY.
UPDATE TO MODEL YEAR APPLICABILITY.
ADDITIONAL UPDATED VERSION TO ADDRESS A FURTHER CHANGE IN PART NUMBERS.
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS.
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UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST.
Electrical
102 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module.
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For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module.
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For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
Battery testing
Addressing Cybersecurity or Vehicle Hack concerns
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Emissions service action 24DR/ECM Software.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
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Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Instruction on how to create S/D cards used to update programming on various control modules.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
Additional test plans to clear memory after update programming in ECM.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Relay Terminal Assignments.
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This also applies to 2019 Beetle Convertible and 2018-2019 Tiguan LWB.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Instructions to address oil sensor warning.
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
Instructions to address oil sensor warning.
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
Instructions to address oil sensor warning.
Low side fuel pressure sensor explanation.
MIL-on, Fault P013E in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on P0420 and/or P0430 in the ECM
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
Information to look for aftermarket sensor repairs.
MIL-on P0420 and/or P0430 in the ECM
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
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Include model year 2017 for all models with MIB2 radios
Diagnostic reference chart to assist the technician in diagnosis of remote starter concerns, updated to reflect the...
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module being addressed.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
MIL-on P0420 and/or P0430 in the ECM
Example of devices, modifications or alterations that can impede Adaptive Cruise Control Radar Sensor function.
MIL-on fault P2407 in the ECM
Update to include model year 2017.
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Information addressed correction to test plan information to address loading of SWaP keys into a new 5F module.
Log information to identify the type of 5F MIB2 Infotainment module.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Technical Bulletin concerning that During the assembly process, the mirror heater and/or blind spot detection wiring...
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harness may get pinched between the mirror glass and the mirror adjusting unit. If this occurs the mirror image may be distorted. Document also has information on where to find warranty coverage information
Installation Phase 1 ? Preparation, License & Security Certificate Process Instructions
Service Information T10542/2 ? Threaded Stud from High Voltage Adapter Set notice
Service Information T10542-ERG High-Voltage Adapter Kit Auto Shipment AT-385
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
QUICK TIP ECM CONNECTOR PIN CONFIGURATION FOR REMOTE START V1.2
DIAGNOSTIC INFORMATION AS THERE IS NO SCAN TOOL TEST PLAN AVAILABLE TO ADDRESS THE REPLACEMENT OF THE 5F MODULE.
REPAIR TIP TO PERVENT DAMAGE TO THE IGNITION COIL BOOTS DURING COIL OR SPARK PLUG REMOVAL.
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NOT ADDRESSED BY REPAIR MANUAL.
DIAGNOSTIC REFERENCE CHART TO ASSIST THE TECHNICIAN IN DIAGNOSIS OF REMOTE STARTER CONCERNS.
DIAGNOSTIC INFORMATION AS THERE IS NO SCAN TOOL TEST PLAN AVAILABLE TO ADDRESS THE REPLACEMENT OF THE 5F MODULE.
UPDATED TO INCLUDE A CORRECTED REFRIGERANT CIRCUIT ADAPTER IN THE SPECIAL TOOLS TABLE.
UPDATE TO INCLUDE MODEL YEAR 2017.
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INFORMATION ADDRESSED CORRECTION TO TEST PLAN INFORMATION TO ADDRESS LOADING OF SWAP KEYS INTO A NEW 5F MODULE.
Infotainment
40 bulletinsInfotainment Worksheet (U.S.
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Only)
MIB 2 equipped models with composition color radio- Volume increases on they own.
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
Radio knob replacement instead of radio replacement w/ knob part number.
Infotainment Worksheet.
Protection Activated on Radio after Cluster Replacement.
Update programming for MIB2 PQ Composition Media and Discover Media Radio
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Infotainment worksheet.
Addressing Component Protection display
Addressing Component Protection display .
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Update model and model year applicability.
Addressing Component Protection display
Addressing Component Protection display .
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Update model and model year applicability.
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Infotainment issues
Metadata correction, Infotainment issues
Carplay menu correction for applicability
Tip to address MIB2 infotainment functionality at vehicle start up
Tips to address MIB2 infotainment functionality concerns
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
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Update models and model year applicability.
Update to radio suffixes.
Clarification of Apple CarPlay operation in conjunction with USB port operation by location to aid in diagnostics.
Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer...
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reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer...
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reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech tips on what to do if volume on radio increases on its own
This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet.
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Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
INITIAL PUBLICATION DISCRIBING A SYMPTOM WHICH MAY DEVELOP WITH ANDROID AUTO CONNECTION ISSUE AFTER UPDATING SOME...
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SAMSUNG PHONES TO ANDROID SW VERSION 6.0.1 - MARSHMALLOW
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
AVAILABILITY INTRODUCTION, LOCATION AND INSTRUCTION FOR DOWN LOADING INFOTAINMENT SOFTWARE UPDATES USING SERVICENET.
NAVIGATION SYSTEM PART INFORMATION RELATING TO THE POTENTIAL INCORRECT SD DATA CARD BEING INSTALLED.
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THIS RESULTS IN AN INVALID STORAGE DEVICE MESSAGE BEING DISPLAYED .
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
CLEAR REPAIR INFORMATION/EXPLANATION TO ADDRESS A MESSAGE THAT DISPLAYS WHEN THE BACK UP CAMERA IS USE.
OPERATIONAL INFORMATION EXPLAINING RADIO RECEPTION CONCERNS AS A RESULT OF NORMAL SIGNAL CHARACTERISTICS.
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PROVIDED TO PREVENT UNNECESSARY REPAIRS.
UPDATED DIAGNOSTIC DIRECTION TO ADDRESS NEW CONCERNS IN REGARDS TO APPLY CARPLAY CONNECTION ON MIBII EQUIPPED VEHICLES.
CLARIFICATION OF APPLE CARPLAY OPERATION IN CONJUNCTION WITH USB PORT OPERATION BY LOCATION TO AID IN DIAGNOSTICS.
Transmission
29 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Update to model year applicability and to address circuit issues for transmission faults.
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when...
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replacing an assembly.
Update model year applicability and enhance clutch diagnostics.
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related...
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issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or...
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driveline components under varying driving conditions with varying sound levels
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all)...
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automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
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TRANSMISSION
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE WATER LEAK FROM SUNROOF/HEADLINER, WATER STAINS ON HEADLINER CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
NOTIFICATION TO TECHNICIANS TO INDICATE CHANGE IN AIR CONDITIONING COMPRESSOR/CLUTCH ARCHITECTURE AND FUNCTION...
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INFORMATION TO AID IN CORRECT DIAGNOSIS.
Body & Paint
28 bulletinsReplace Door Lock and Cap.
Lack of paint under roof
Wind & Water Leak Checking
Rear of teering wheel trim modification for noise when maneuvering.
Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective
Water under transportation wrapping appears as paint defect.
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Update model year applicability.
Republication of archived technical tip for water leak testing fixture.
Calibration Mirror(s) information for special tool VAS 6430
Side mirror glass cracked
Side mirror glass cracked
Side mirror glass cracked
Side mirror glass cracked
Indication of horn chirp operation.
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The horn confirmation requires two rapid presses of the lock button on the key fob to sound. If the door lock confirmation sounds after pressing the lock button quickly, twice, the vehicle is performing as designed and no repairs are needed.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
additional diagnosis assistance and points of interest to check if rear window vibrates or binds during operation.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD can be...
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mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check...
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inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Validation for Door locking issue
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
An announcement of upcomming A-Pillar seal repair to dealers
Direction to address binding trim door concerns.
SEALING FLANGE SEAL INSTALLATION GUIDE
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS V.2
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS
ADDITIONAL DIAGNOSIS ASSISTANCE AND POINTS OF INTEREST TO CHECK IF REAR WINDOW VIBRATES OR BINDS DURING OPERATION.
Fuel System
27 bulletinsA list of suggested fuel stations
Fuel Additive
Diesel Models only. Repurchase Prior to Repairs
Recommended Gasoline Quality
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
Update to existing tip for fuel quality checking.
Diganostic direction to locate exhaust leak
Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.
Alternative diagnosis for lean fuel trim.
Diesel Fuel System Repair procedure modification.
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TDI models.
Alternative diagnosis for lean fuel trim.
Update to expand fuel testing for lean DTCS.
Update to existing tip for fuel quality checking.
Technical Bulletin: This document contans information for Diesel Fuel System Diagnoses and Repair.
Explanation of inferred low side fuel pressure values and direction to utilize the repair manual for mechanicl fuel...
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pressure checking
Tech Tips for fault codes P0442 and/or P0457 Loose Evap Lines at Canister
Technical tips on what to do if improper gasoline has been added to the vehicle.
Update fuel sampling requirement and update Touareg parts table.
HVAC & Climate
21 bulletinsHow to check for HVAC system leaks using nitrogen.
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
New a/c machine version added to table.
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Removal of Behr Flush kit.
Air Conditioning Compressor Leak Diagnosis.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Technical Bulletin concerning the Fresh Air Blower being Inoperative.
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It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIAGNOSTIC ASSISTANCE AND INSTRUCTION FOR SANDEN AIR CONDITIONING COMPRESSOR SYSTEMS, NOISY OR INOPERATIVE COMPRESSOR.
Pre-Delivery & Maintenance
21 bulletinsVehicle Concerns Before Recall Repair Available
Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Technician and Detailer Inspection.
Temporary warranty process and parts return program.
Self Study Program. Service training.
Recall Reminder Part Labels
USB connector outside influence damage not covered by warranty.
To add associated labor operation numbers to warranty table and include model year 2017 applicability.
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections checklist
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
2016 Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 130,000 miles.
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning...
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diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative. This document discusses the diagnosis, and potential remedy of the issue.
VW CREW Southeast Region and Pacific Region Warranty Administrator Openings Available
Revision to Option 1 (Consumer Price Index-Based Rate) of Section 2.4.2.2 Labor Rate Increase Options of the...
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Volkswagen Warranty Policies and Procedures Manual
This communication informs dealers of the warranty claim coding for 30-day inventory maintenances.
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
Brakes
15 bulletinsThese documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
"Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software Configuration/Coding
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Only)
Antilock brake function test direction.
Antilock brake function test direction.
Update to braking data gathering
Autonomous Braking Diagnostic Protocol
Autonomous Braking Diagnostic Protocol
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which...
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has not been completely removed by normal braking or surface rust built up during transportation. The document also contains information on where to find out about warranty coverage for servicing this issue
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake...
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pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
VAG03366 in ABS Module
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed...
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Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
Suspension
11 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Front suspension noisy, spring rubs on strut perch.
Strut or Shock leak assessment.
Front suspension noise repair.
Front suspension noise repair.
Update to MIB2 information to include 2015 and 2017 model year.
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On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
Front suspension noise repair.
Technical Bulletin (Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective): The document informs of The...
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condition being caused by water ingress into the door arrester that accumulates in the arrester boot and freezes during cold weather conditions. The ice built up around the door arrester slider spring prevents it from compressing during door opening and closing operation and the spring will eventually wear through the plastic slider and damage the check rod. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN CLOCK SPRINGS BUILT BEFORE JUNE 20TH 2016.
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CONCERN ONLY AFFECTS SERVICE PARTS.
Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective One or more of the following conditions are...
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exhibited: Noise (grinding, popping, creaking, clicking, etc.) when opening or closing the door. Door binding during opening or closing operation. The condition is caused by water ingress into the door arrester that accumulates in the arrester boot and freezes during cold weather conditions. The ice built up around the door arrester slider spring prevents it from compressing during door opening and closing operation and the spring will eventually wear through the plastic slider and damage the check rod.
Tires & Wheels
6 bulletinsAlignment sheet submission.
Using Alignment Sheet Submission Form
Required Alignment Submission form.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
This communication provides important information on how to obtain and install the latest software for the new John...
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Bean VAS701001 alignment machine model
Air Bags & Safety
6 bulletinsForigen objects inside seat belt buckle
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
Hybrid & EV
6 bulletinsCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
QUICK TIP REMOTE START FOR 2016 PASSAT GP 1.8T (ULEV) WITH KESSY.
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V1.2
QUICK TIP REMOTE START FOR 2016 PASSAT GP 1.8T (ULEV) V1.2
QUICK TIP PASSAT REMOTE START 1.8T PZEV-SULEV WITH KESSY V1.2
QUICK TIP PASSAT 1.8T PZEV-SULEV (WITH SECONDARY AIR) WITHOUT KESSY V1.2
QUICK TIP PASSAT 1.8T PZEV-SULEV (WITH SECONDARY AIR) WITHOUT KESSY V1.3
Steering
5 bulletinsThis Document was revised.
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The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Steering Wheel Off Center.
Horn and ancillary steering wheel controls diagnosis.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Lighting
4 bulletinsExterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues