Powered byNHTSA|EPA|Community Reports

2014 Volkswagen Passat TSBs

1,000 Technical Service Bulletins across 17 categories

Other

255 bulletins
11025442

GFF Requirements regardless of concern plus System flush requirement

11025437

G12Evo can now be mixed with previous coolants.

11010021

Additional reporting

11008861

Fluid requirements

10253489

Model Year 2014 Prepaid PDI Time Units

10253182

Unsuccessful Car-Net? Over The Air Registration (OTAR) during PDI

10252942

Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

10252937

Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement

10252914

Car Net? Equipped Vehicles False Outbound Calls

10252913

Car-Net Operating Control Unit (Address Word 75) Not Available in ODIS Self-Test Menu

10252912

Car-Net? Operating Control Unit (OCU) Not Available in ODIS Self-Test Menu

10252228

Coolant Flush (NVLW)

10250693

New Loaner Policy for VW Customer Mobility Vehicles

10249682

On-car analysis list

10244049

On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair

10244046

Volkswagen Elsa Newsletter

10244045

Volkswagen Elsa Newsletter

10244044

Volkswagen Elsa Newsletter

10243066

VW Elsa Newsletter

10243056

VW Elsa Newsletter

10243055

VW Elsa Newsletter

10243046

VW Elsa Newsletter

10243042

VW Elsa Newsletter

10243036

VW Elsa Newsletter

10243035

VW Elsa Newsletter

10243033

VW Elsa Newsletter

10243031

VW Elsa Newsletter

10243028

VW Elsa Newsletter

10243026

VW Elsa Newsletter

10243025

VW Elsa Newsletter

10243019

VW Elsa Newsletter

10243017

VW Elsa Newsletter

10243015

VW Elsa Newsletter

10243014

VW Elsa Newsletter

10243012

VW Elsa Newsletter

10243008

VW Elsa Newsletter

10243007

VW Elsa Newsletter

10243004

VW Elsa Newsletter

10243003

VW Elsa Newsletter

10243002

VW Elsa Newsletter

10243001

VW Elsa Newsletter

10242997

VW Elsa Newsletter

10242996

VW Elsa Newsletter

10242992

VW Elsa Newsletter

10242894

Safety Related Inquiry and Reporting

10242679

Elsa newsletter

10242420

FLUID CAPACITY CHART

10242404

VW Elsa Newsletter

10242394

VW Elsa Newsletter

10242393

VW Elsa Newsletter

10242384

VW Elsa Newsletter

10242380

VW Elsa Newsletter

10242375

VW Elsa Newsletter

10242374

VW Elsa Newsletter

10242373

VW Elsa Newsletter

10242371

VW Elsa Newsletter

10242369

VW Elsa Newsletter

10242368

VW Elsa Newsletter

10242366

VW Elsa Newsletter

10242365

VW Elsa Newsletter

10242364

VW Elsa Newsletter

10242363

VW Elsa Newsletter

10242358

VW Elsa Newsletter

10242357

VW Elsa Newsletter

10242355

VW Elsa Newsletter

10242353

VW Elsa Newsletter

10242352

Reminder: Improvements to Technical Information Titles in ElsaPro

10242350

VW Elsa Newsletter

10242345

VW Elsa Newsletter

10242342

VW Elsa Newsletter

10242340

VW Elsa Newsletter

10242334

VW Elsa Newsletter

10242330

VW Elsa Newsletter

10241741

Quick Reference Specification Book

10241740

Quick Reference Specification Book

10241739

Quick Reference Specification Book

10241687

Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist

10241686

Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist

10241272

By-Pack At Delivery

10241271

Prepaid PDI Time Units (U.S.

Read full bulletin

Only)

10241270

By-Pack At Delivery

10241269

By-Pack At Delivery

10241266

Squeaks, Rattles, Noise, Repair Materials

10241198

Helpline & Parts Dept.

Read full bulletin

contact information.

10241183

Installation of accessory alarm added instead of referring out to another website.

10240877

Please contact VW Helpline before attempting repair

10240876

Please contact VW Helpline before attempting repair

10240874

Please contact VW Helpline before attempting repair

10240873

Please contact VW Helpline before attempting repair

10240872

Please contact VW Helpline before attempting repair

10240870

Please contact VW Helpline before attempting repair

10240869

Please contact VW Helpline before attempting repair

10240867

Please contact VW Helpline before attempting repair

10240865

Please contact VW Helpline before attempting repair

10240864

Please contact VW Helpline before attempting repair

10240863

Please contact VW Helpline before attempting repair

10240862

Please contact VW Helpline before attempting repair

10240861

Please contact VW Helpline before attempting repair

10240859

Please contact VW Helpline before attempting repair

10240853

Please contact VW Helpline before attempting repair

10240852

Please contact VW Helpline before attempting repair

10240851

Please contact VW Helpline before attempting repair

10240850

Please contact VW Helpline before attempting repair

10240839

please contact VW Helpline before attempting repair

10240838

please contact VW Helpline before attempting repair

10240665

Coolant Flush (NVLW)

10240622

Customer Letter

10239828

Generator Replacement

10239654

Diagnostic assistance for excessive static current draw

10239559

Unsuccessful Car-Net? Over The Air Registration (OTAR) during PDI

10239434

Damage on External Chrome or Aluminum Surfaces

10239268

Parts Returned to the WPRC Must be Complete and Packaged Correctly to Prevent Transit Damage

10239197

Wolfsburg Edition Badge Installation by Dealer Technicians

10239195

2014 Volkswagen Beetle/Beetle Convertible Quick Reference Specification Book

10238977

Remote Start Operation

10238571

When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.

10238547

2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY

10238546

Listed in the table below are the time units used in the calculation of the Prepaid PDI (PPDI) payment for model year...

Read full bulletin

2014 vehicles

10238060

CV boot damage identified.

10238013

Vehicle Drift-Pull

10238012

Vehicle Drift-Pull

10237929

Monroney Label Placement

10236504

ElsaWeb Newsletter

10236485

Elsa Newsletter

10236483

Elsa Newsletter

10236480

On-car analysis list please contact VW Helpline before attempting repair

10236479

On-car analysis list please contact VW Helpline before attempting repair

10236478

On-car analysis list.

10236477

On-car analysis list.

10236476

On-car analysis list.

10236475

On-car analysis list.

10236474

On-car analysis list.

10236473

On-car analysis list.

10236442

Generator replacement.

10236426

Contacting the parts helpline

10233280

Generator Replacement

10231587

This Document informs dealers on VWP-23-01

10228699

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

10228282

Installation of original remote start feature accessory

10224854

Evaluate TDI vehicle for repurchase prior to repairs

10221934

Installation of original remote start feature accessory

10214802

This Document informs dealers on VWP-22-06

10214801

This Document informs dealers on VWP-22-06.

Read full bulletin

Revised to reflect the Vehicle Eligibility

10214800

This Document informs dealers on VWP-22-06

10214458

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10213851

Tech Tips.

10213849

Tech Tips.

10212746

Webinars and Job Aids.

10212744

ODIS Quick Reference Guide.

10212743

ODIS Quick Reference Guide.

10212742

please contact VW Helpline before attempting repair.

10212731

The information provided in this bulletin is intended to assist technicians maximize the use of the

10212722

Part ordering

10212709

Profi Outbound Request Form.

10212129

Diagnostic aid for DTC P0088 & P1025.

10210540

This Document informs dealers on VWP-22-03

10209348

Vehicle drift-pull.

10209336

VW Elsa News Letter.

10209335

VW Elsa News Letter

10209321

On-Car Analysis List.

10209320

VW Elsa Newsletter.

10209319

VW Elsa Newsletter

10206800

Customer Notification 3G-Sunset

10206790

VW Car-Net - Letter MY 2014-2016

10203676

This Document was revised to include 2022 Model Year information

10203606

Diagnostic assistance when vehicle readiness will not set.

10202581

Additional safety related Inquiry and Reporting instruction.

10197662

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10190221

Parts ordering information

10189157

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10187573

This special notice is to inform dealers to return the part numbers listed (State of California only).

10187512

This Document was revised to include 2021 Model Year

10186583

Data link diagnostics and tips

10185155

This special notice is to inform dealers to return the part numbers listed (State of California only).

10184284

This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers

10182510

This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers.

10181413

Mandatory fastener.

10177854

Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.

10176936

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10175800

New machine version added to table.

10175799

Tool number added to table.

Read full bulletin

Removal of Behr Flush Kit. VAS 6337/1A

10174434

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10173839

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10172552

Volkswagen After Sales Weekly Communication - March 10, 2020

10172011

ERP fault information.

10170832

Remote start diagnostic information.

Read full bulletin

Additional model year applicability.

10168361

Car Net Direction summary

10168358

Include new special tool adapter and 2018 model year Jetta only

10168273

Added: Torque Spec table

10167177

The part number listed in the document is to be returned if it meets the criteria provided.

10165055

Include additional photo's of water ingress.

Read full bulletin

Also includes 2018-2020 Tiguan LWB

10165030

The part number listed in the document are to be returned if they meet the criteria provided.

10164239

TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB

10163366

The part number listed in the document is to be returned if it meets the criteria provided.

10161494

This Document was revised on page 2.

Read full bulletin

The verbiage was changed from the cusomter's perspective to the dealer's persepective

10161471

Additional Safety Inquiry and Reporting instruction.

10161470

Additional Safety Inquiry and Reporting instruction.

10161460

Remote start diagnostic reference

10161447

Email Important TDI Announcement Duplicate Photos in IN-FORM

10161446

Email 2.0L Gen 2 AEM Correction

10161227

This Document was revised on page 2.

Read full bulletin

The verbiage was changed from the cusomter's perspective to the dealer's persepective

10161213

Additional Safety Inquiry and Reporting instruction.

10161200

Email Important TDI Announcement Duplicate Photos in IN-FORM

10161186

Additional Safety Inquiry and Reporting instruction.

10161182

Remote start diagnostic reference

10161173

Email 2.0L Gen 2 AEM Correction

10159497

Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,

10159285

UDS Basic settings directions

10159010

The part number listed in the document is to be returned if it meets the criteria provided.

10158709

SVM clarification based on kessy equipment

10158550

The snow flap in the inlet air box housing may remain partially to fully open.

Read full bulletin

Should this occur, excess warm air could enter the air intake through the snow flap inlet.

10158546

The snow flap in the inlet air box housing may remain partially to fully open.

Read full bulletin

Should this occur, excess warm air could enter the air intake through the snow flap inlet.

10157834

Iinclude additional model year applicability and tool information.

10157823

Tip demonstrating label information for clarity

10157810

This communication informs the dealers of details on the Takata parts allocation/ordering.

10157598

PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions...

Read full bulletin

that take place to solve those issues.

10157491

Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...

Read full bulletin

vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle

10157409

Adhesive application for installation on all areo parts solds as an accessory

10157389

The snow flap in the inlet air box housing may remain partially to fully open.

Read full bulletin

Should this occur, excess warm air could enter the air intake through the snow flap inlet.

10157383

VAS 6154 Replacement Part Setup Guide

10157378

The snow flap in the inlet air box housing may remain partially to fully open.

Read full bulletin

Should this occur, excess warm air could enter the air intake through the snow flap inlet.

10157371

This document informs dealers of TDI FAQs, a TDI checklist, and TDI common errors.

10157308

Iinclude additional model year applicability and tool information.

10157297

Tip demonstrating label information for clarity

10157284

This communication informs the dealers of details on the Takata parts allocation/ordering.

10157281

The snow flap in the inlet air box housing may remain partially to fully open.

Read full bulletin

Should this occur, excess warm air could enter the air intake through the snow flap inlet.

10157180

The snow flap in the inlet air box housing may remain partially to fully open.

Read full bulletin

Should this occur, excess warm air could enter the air intake through the snow flap inlet.

10156559

The fault code in this document was revised on page 2.

Read full bulletin

One extra zero was provided.

10156444

Tip to assist in setting readiness.

10155965

PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions...

Read full bulletin

that take place to solve those issues.

10155902

Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...

Read full bulletin

vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle

10155809

Adhesive application for installation on all areo parts solds as an accessory

10155792

This document informs dealers of TDI FAQs, a TDI checklist, and TDI common errors.

10155644

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...

Read full bulletin

numbers going forward.

10154360

Changed Sparkplug interval from 4 years/every 40K miles to 6 years/every 60K miles.

Read full bulletin

Passat 1.8L

10154078

Balance shaft direction for debris issues.

10154069

23Z3 pre-notification_customer

10154068

2.0L TDI Settlement Deadline 12/30/2018 - Important Reminders

10154067

E-mail_Pre-notification 2.0L Gen 2 AEM correction - Includes customer letters

10154065

AEM-Correction Approved for Generation 2 Passat Vehicles

10152544

On-car analysis list from March 7th, 2017

10152543

On-car analysis list from August 25th, 2015

10152542

On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles

10152541

On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles

10152540

On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles

10152539

On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles

10150889

On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles

10150882

On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles

10150867

Loss of 15 power defeat process.

10150854

DTC Status Bit Definitions.

10150839

VW Diagnostic Content V2.36.5 Released

10150836

Email_Important TDI Announcement - Final Months of 2.0L Claims Program_VW

10150835

Temporary Pause of Generation 2 2.0 Liter Customer Modifications

10149894

Alternate diagnostic process for overheating.

10149868

To include an additional model year applicability.

Engine

198 bulletins
11025436

How to measure engine oil consumption.

11025435

Proper engine oil level before leaving the factory.

11025430

Engine misfire diagnostic aid.

11025429

Fuel Additive to prevent sporatic misfire

11020322

Volkswagen Engine Oil Quality Standards (U.S.

Read full bulletin

Only)

11017579

Volkswagen Engine Oil Quality Standards

11014949

Identifying and Mixing Engine Coolant

11010022

Engine Oil Standards

11008858

A list of engine oil that meet Volkswagen Engine Oil Standards

11008857

How to perform the engine oil consumption measurement

11008856

Checking Engine Oil and correctly reading dip stick

11008851

Engine Misfire Diagnostic Aid

11008850

Fuel additive to help with misfire faults

11007393

Engine Oil Standards

11005825

Engine oil quality standards

11005820

Engine Assembly Tip

11005819

Engine Replacement Tip

11002875

Engine oil quality standards

11001508

Engine oil quality standards

10253262

VW Engine oil quality standards

10253206

Wiper Motor Noisy or Inoperative

10250798

VW Engine oil quality standards

10250695

Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...

Read full bulletin

Vehicles Registered in the State of Minnesota Only (US Dealers

10249688

Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR...

Read full bulletin

Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.

10249418

VW Engine oil quality standards

10249139

Update TB because of new engine coolant part number.

10245607

VW Engine oil quality standards

10244545

VW Engine oil quality standards

10244072

Rattling Noises from Engine Compartment Area or Exhaust System

10243299

VW Engine oil quality standards

10242474

3.6L engine

10242473

2.0L TDI Engine

10242472

1.8L TSI Engine

10242452

2.5L Engine

10241341

Engine Oil Level

10241340

Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00

10241339

Oil Consumption Measurement

10241338

Engine Oil Level

10241335

Oil Consumption Measurement

10241333

Oil Consumption Measurement

10241330

Camshaft Adjustment Valve 1 -N205- Diagnosis

10241329

Proper Removal of Engine Cover to Avoid Breakage

10241319

Update Programming ECM to Correct Engine Load Calculations

10241316

MIL ON DTC P0327 Knock Sensor Fault stored in ECM

10241286

Engine, Misfire Diagnostic Aid

10241274

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241265

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241264

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241263

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241177

Update to Volkswagen engine oil standards

10240595

Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period...

Read full bulletin

after initial vehicle start up.

10239842

Slave Cylinder - Clutch Pedal Operation Diagnosis

10239816

MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start

10239814

Check Engine Light ON, Reduced Performance or Noise from Turbocharger.

Read full bulletin

DTC P0299 may be stored in ECM.

10239813

Check Engine Light ON, Reduced Performance or Noise from Turbocharger.

Read full bulletin

DTC P0299 may be stored in ECM.

10239810

Check Engine Light ON, Reduced Performance or Noise from Turbocharger.

Read full bulletin

DTC P0299 may be stored in ECM.

10239809

Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized

10239808

Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.

10239789

To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.

Read full bulletin

The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

10239653

Volkswagen Engine oil quality standards, update to attachments.

10239583

Wiper Motor Noisy or Inoperative

10239411

Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis

10239317

Temporary warranty process and parts return program (1.8T engine models)

10239233

Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...

Read full bulletin

certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.

10238954

Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.

Read full bulletin

This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

10238948

A change was made to the engine Oil Filter Adapter (OFA) for 2014 Model Year vehicles that resulted in a change in the oil filter element.

Read full bulletin

It is important to note that the two different designs are Not interchangeable. Failure to install the correct oil filter WILL result in permanent engine damage.

10238938

Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.

Read full bulletin

Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.

10238937

Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.

Read full bulletin

Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.

10238600

Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.

Read full bulletin

When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

10238591

Disconnect both O2 sensors (front and rear), start engine and let idle.

Read full bulletin

Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.

10238569

When replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be...

Read full bulletin

primed.

10238566

If mechanical damage is found to the turbocharger (e.g.

Read full bulletin

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

10238565

When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.

Read full bulletin

The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.

10238307

Volkswagen Engine Oil Standards, updated to include model year 2024.

10238306

Engine Oil Consumption Measurement Instruction and Work sheet.

10238305

Correct engine oil level during Perfect Delivery Inspection (PDI)

10238300

Gasoline quality information in regards to gasoline engine performance.

10238297

Diagnostic Aid for engine misfire.

10237761

When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...

Read full bulletin

?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

10237427

Volkswagen Engine oil quality standards, update to attachments.

10236610

Introduce new engine coolant compatible with all models and all model years.

10236481

Fuel Additive to Help Prevent Sporadic Misfire Faults

10236434

Fuel additive to help prevent sporadic misfire faults.

10236417

Engine Control Module software.

10235138

Engine oil quality standards, update to attachments.

10233279

Volkswagen Engine Oil Quality Standards

10231581

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10230573

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10228177

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10226224

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10224847

Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.

Read full bulletin

(excludes Routan & ID.4)

10218954

Engine Oil Quality Standards updated to include the latest Engine Oil attachments.

Read full bulletin

(excludes Routan & ID.4)

10217667

Engine Oil Quality Standards updated to include the latest Engine Oil attachments.

Read full bulletin

(excludes Routan & ID.4)

10216857

In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...

Read full bulletin

Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.

10216552

In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...

Read full bulletin

Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.

10214809

Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.

Read full bulletin

(excludes Routan & ID.4)

10214807

Engine oil consumption measurement.

10214766

VW engine oil specifications.

Read full bulletin

Update to model year applicability.

10214759

VW engine oil specifications.

Read full bulletin

Update to attachments.

10214757

Checking engine oil during PDI.

10214740

In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...

Read full bulletin

Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.

10214472

Recommended fuel additive to avoid engine misfires.

10214471

Engine misfire diagnostic aid.

10213854

All Volkswagen engines are filled to a specific volume before leaving the factory.

Read full bulletin

This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.

10213844

VW Engine Oil Capacities.

10212929

Engine oil pressure priming.

10212723

oil pressure at idle or oil pressure light on.

10211686

In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder...

Read full bulletin

notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.

10210539

Update engine oil quality standard lists (attachments)

10210221

Engine and/or transmission control module software designed and certified for similar models/model years was used in...

Read full bulletin

vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles. Criteria 05 added to claiming instructions - Criteria 05 added to claiming instructions

10209346

Rattling noises from engine compartmen area or exhaust system.

10209265

Update engine oil quality standard lists (attachments)

10209100

Engine oil consumption measurement.

Read full bulletin

Update procedure and work sheet.

10208284

Update engine oil quality standard lists (attachments)

10206820

Update engine oil quality standard lists (attachments)

10205517

Update engine oil quality standard lists (attachments)

10205428

Update engine oil quality standard lists (attachments)

10202843

Update engine oil quality standard lists (attachments)

10201751

Update engine oil quality standard lists (attachments)

10199783

Update engine oil quality standard lists (attachments)

10198579

Update engine oil quality standard lists (attachments)

10198245

Properly checking and reading engine oil level instruction

10198232

Engine Misfire Diagnostic Aid.

Read full bulletin

Updated to include additional model and model year applicability.

10198231

Engine oil consumption measurement.

10198230

Fuel Additive to Help Prevent Sporadic Misfire Faults

10197983

Update engine oil quality standard lists (attachments)

10193577

Update engine oil quality standard lists (attachments)

10190228

Update engine oil quality standard lists (attachments)

10189315

TurboCharger Inop, update to warranty table labor time units.

10186979

Updated to include update recommended engine oil attachments.

10185665

Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...

Read full bulletin

exterior paint finish.

10182515

Oil consumption test updated to include additional models and model year applicability.

10181425

Engine oil level checking, updated to include model year 2021

10178419

Oil pressure priming after engine replacement or internal repair.

10174054

Oil leaking at cam seal.

10173859

Update to Volkswagen engine oil specification attachments.

10172560

Timing chain reset adaptation.

10171998

Update to Volkswagen engine oil specification attachments.

10170841

Update to Volkswagen engine oil specification attachments.

10169516

Engine Oil Checking at Pre-Delivery Inspection (PDI).

Read full bulletin

Updated to include model year 2020 applicability.

10168683

Update to Volkswagen engine oil standards.

10168326

Engine and/or transmission control module software designed and certified for similar models/model years was used in...

Read full bulletin

vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.

10168325

Engine and/or transmission control module software designed and certified for similar models/model years was used in...

Read full bulletin

vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.

10167196

Update to Volkswagen engine oil standards.

10166744

In conjunction with the Florida Dept.

Read full bulletin

of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.

10165535

Update to Volkswagen engine oil standards.

10164209

Update to Volkswagen engine oil standards.

Read full bulletin

Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

10163517

Engine oil quality standards.

Read full bulletin

Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

10161472

Engine oils which meet Volkswagen oil quality standards.

10161442

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10161441

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10161234

Engine oils which meet Volkswagen oil quality standards.

10161196

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10161172

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10160836

In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder...

Read full bulletin

notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019.

10159017

Update to model year applicability.

Read full bulletin

Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.

10159016

Engine Oils Which Meet Volkswagen Oil Quality Standards

10159012

Valve spring diagnosis.

10158514

Gasoline Engine Misfire Diagnosis document

10158505

The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...

Read full bulletin

with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

10158501

The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...

Read full bulletin

with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

10158307

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10157604

Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/low oil pressure at idle or oil pressure light on): This...

Read full bulletin

document informs to check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.

10157543

Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...

Read full bulletin

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

10157521

Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return...

Read full bulletin

program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system & transmission topics to ensure prompt analysis and resolution of any emerging concerns.

10157516

Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...

Read full bulletin

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

10157515

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

Read full bulletin

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10157497

Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...

Read full bulletin

of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

10157459

VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an...

Read full bulletin

upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The corrective action taken for this issue was to flush the engine cooling system.

10157450

Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return...

Read full bulletin

program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system, and transmission topics to ensure prompt analysis and resolution of any emerging concerns.

10157438

UPDATE Technical Bulletin (Coolant Flush issues): This update has been proactively released to ensure proper coolant...

Read full bulletin

quality and performance of the engine cooling system. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The production solution to this issue was coolant quality correction at engine facility.

10157388

Instruction to protect oil pressure sw.

Read full bulletin

to prevent contamination and possible failure when removing 1.8L & 2.0L engines

10157369

The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...

Read full bulletin

with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

10157361

The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...

Read full bulletin

with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

10157326

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10157178

The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...

Read full bulletin

with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

10157173

The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...

Read full bulletin

with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

10155998

Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/ low oil pressure at idle or oil pressure light on): This...

Read full bulletin

document informs to check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.

10155952

Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...

Read full bulletin

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

10155940

Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return...

Read full bulletin

program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system & transmission topics to ensure prompt analysis and resolution of any emerging concerns.

10155930

Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...

Read full bulletin

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

10155922

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

Read full bulletin

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10155915

Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...

Read full bulletin

of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

10155872

Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return...

Read full bulletin

program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system, and transmission topics to ensure prompt analysis and resolution of any emerging concerns.

10155855

UPDATE Technical Bulletin (Coolant Flush issues): This update has been proactively released to ensure proper coolant...

Read full bulletin

quality and performance of the engine cooling system. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The production solution to this issue was coolant quality correction at engine facility.

10155838

VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an...

Read full bulletin

upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The corrective action taken for this issue was to flush the engine cooling system.

10155802

Instruction to protect oil pressure sw.

Read full bulletin

to prevent contamination and possible failure when removing 1.8L & 2.0L engines

10155753

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10155425

Engine Control Module (ECM) Software_REVISED

10154064

Emissions Service Action 23Z3 / Improved Post-AEM Engine Control Module Software (AEM-C)

10152538

Customer states noise from the engine/turbo and/or MIL-on and misfire faults

10150857

Incorrect removal of Turbocharger oil feed line may cause engine damage

10150856

Engine replacement tip

10150832

SERV_ACT - Engine Control Module (ECM) Software

10150830

SERV_ACT - Engine Control Module (ECM) Software

10149907

Updated to include an additional model for blower motor diagnosis.

10149892

Diagnostic protocol for engine noise with cam timing faults

10149865

Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine...

Read full bulletin

oil dip stick.

Software & Calibration

118 bulletins
11008853

How to manage software versions using VW diagnostic Tool

10244591

3G Sunset Update

10242682

ODIS Service Update

10241752

UPDATE ? 01A3 Coolant Flush (NVLW)

10241310

Software Version Management

10240637

This is to inform you of an upcoming UPDATE that will be visible in Elsa and ServiceNet on or about

10239210

Quick Reference Update Guide

10238400

This communication is a notice for software changes with the ODIS program for specific cars.

10238301

Software Version Management (SVM) instruction.

10236497

Quick reference update guide.

10231109

ODIS Service application update V2.2.0

10230567

Diagnostic assistance for DTC P2201.

Read full bulletin

Updated text with referral to Safety Recall 23T3.

10228180

Update model year applicability to include 2023.

10226547

ACC Calibration Process

10220342

update to required vehicle wash shampoo.

10220338

Update warranty table labor operation numbers due to recent Saga updates.

10218955

Update warranty table labor operation numbers due to recent Saga updates.

10214810

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10212745

Software updates.

10212705

Upcoming update 24AE.

10212136

Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...

Read full bulletin

solution in warranty table.

10209102

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10208466

Update model and model year applicability, introduce new coolant G12Evo.

10206813

3G Sunset Update - E-mail

10206811

3G Sunset Update

10204722

This bulletin contains general instructions for software updates.

10203476

Update to model year applicability.

10201483

Update to model year applicability.

10201481

KESSY equipped Key Adaptation, updated to add model year applicability.

10198233

Software Version Management (SVM)

10187579

Update to brochure purchase url

10187577

Update to top tier brochure purchasing url.

10186978

Software Version Management (SVM) instruction updated to include model year 2021

10186578

Updated to include an additional model year applicability.

10185216

Updated key ordering protocol

10183509

Update to include additional components in parts table.

10182514

Update to model and model year applicability and remove WISE claiming information.

10180585

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10180556

Updated to include additional models and model year applicability.

10180111

Updated to include additional models and model year applicability.

10180073

Update to vendor code.

10178547

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10177866

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10177264

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10176955

Updated to remove duplicate bolt part number in Passat part table.

10176770

Update brochure part number and recording URL.

Read full bulletin

Update model and model year applicability.

10176401

Metadata update (add MY 2014 Eos (missing).

10176396

Updated to include model year 2021

10176290

Updated to changes gallons to liters in Warranty parts table.

10176289

Update to include 2020-2021 model and model year applicability.

10174581

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10174476

Updated to include additional models and model year applicability.

10174470

Generator replacement, updated to include model years 2020 & 2021

10174059

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10174058

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10172984

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10172953

Additional Guided Functions programming assistance.

Read full bulletin

Updated to include additional model year applicability.

10172913

Operational Update - Takata Return Parts Pickup

10170836

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10170210

Update to Volkswagen Identifying and mixing of coolant.

Read full bulletin

Introducing new coolant type.

10170208

Update to Volkswagen Identifying and mixing of coolant.

Read full bulletin

Introducing new coolant type.

10169140

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10169135

Update model applicability to MY 2020.

10168657

Information regarding updated cam bracket fastener length.

10168630

Update to mode; and model year applicability.

10168559

Update to mode; and model year applicability.

10168364

Update to mode; and model year applicability.

10168357

Updated to include Noise Dampining Pan Self Locking Bolts in Required Parts table.

10168339

Update to CD part number and also where to obtain additional copies.

10166767

Updated to include additional model and model year applicability.

10165797

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10165516

Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.

Read full bulletin

Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability.

10165029

This document outlines updates to the ODIS diagnostic software.

Read full bulletin

Updates include corrected diagnostic test plans for the stated vehicles.

10164255

This document outlines updates to the software used to perform vehicle diagnostics

10164181

Quick Reference Update Guide.

10163542

Update vehicle metadata to include pull ahead models.

Read full bulletin

Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

10163370

Document detailing changes and fixes to ODIS Service Diagnostic software.

10161475

Update vehicle metadata.

10161473

Update to TB to include model year 2018 & 2019 applicability.

10161215

Update vehicle metadata.

10161214

Update to TB to include model year 2018 & 2019 applicability.

10160831

This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.

10159820

Updated to include additional labor operations due to labor time updates in Elsa.

10158526

Instrument cluster production mode solution, updated to include additional model and model year applicability.

10158523

AdBlue mixture specification update when using refractometer

10158507

Update incorrect model year applicability in model table.

Read full bulletin

Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature

10157839

Updated production solution and additional repair instruction.

10157835

Update information regarding Top Tier brochure part number andVW literature ordering address

10157833

Update brochure part number, literature ordering websie address and include an additional model year applicability

10157828

Updated to include model year 2014 thru 2018 applicability.

10157824

Updated to address additional model years.

Read full bulletin

Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

10157538

Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...

Read full bulletin

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

10157372

Update to existing tip for addressing Kessy vehicles in the AEM flash

10157345

Instrument cluster production mode solution, updated to include additional model and model year applicability.

10157342

AdBlue mixture specification update when using refractometer

10157313

Updated production solution and additional repair instruction.

10157309

Update information regarding Top Tier brochure part number andVW literature ordering address

10157307

Update brochure part number, literature ordering websie address and include an additional model year applicability

10157302

Updated to include model year 2014 thru 2018 applicability.

10157298

Updated to address additional model years.

Read full bulletin

Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

10157278

Update incorrect model year applicability in model table.

10157186

Update incorrect model year applicability in model table.

10155947

Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...

Read full bulletin

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

10155793

Update to existing tip for addressing Kessy vehicles in the AEM flash

10155772

Instrument cluster production mode solution, updated to include additional model and model year applicability.

10155769

AdBlue mixture specification update when using refractometer

10154368

Remote lock function.

Read full bulletin

Update to model year applicability.

10150858

Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...

Read full bulletin

calibration or set a limit exceeded fault.

10150838

Critical VW Diagnostic Content Update 2.36.5_Delayed

10150833

Critical VW Diagnostic Content Update 2.36.5

10150813

Update to outside material 3M part number.

10150811

Update to include additional model and model year applicability.

10150807

Updated existing tip to include latest model years for explanation of P130A

10150806

Direction to verify software levels to address P1612/U03000

10150787

Takata_Updated Part Return_VW Dealer USA 07_2018

10149920

Updated to include additional model and model year applicability.

10149889

Addressing concerns after campaign 24DR software update

10149864

Update content and include additional models and model year applicability.

Electrical

96 bulletins
11028490

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...

Read full bulletin

programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:

11013855

This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module.

Read full bulletin

For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95

11011377

This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module.

Read full bulletin

For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95

11007402

Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta...

Read full bulletin

MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration

11007398

Battery testing

10253216

Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement

10253207

Washer Level Sensor

10252941

Washer Level Sensor

10252922

Washer Level Sensor

10252910

Equipped with UMI Module ? Poor Sound Quality When Using Bluetooth System During Phone Calls

10252234

1.8T ECM/TCM Software

10252208

AC Compressor Replacement, Refrigerant Circuit Flushing Requirement

10249136

Addressing Cybersecurity or Vehicle Hack concerns

10244067

No Charging System Voltage

10242897

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.

Read full bulletin

Update Tool terminology

10241780

Fuse Box Washers (NVLW)

10241758

1.8T ECM/TCM Software (FED_EMS)

10241345

Electric Coolant Fans Continue to Run after Ignition is Switched OFF

10241344

Electric Coolant Fans Continue to Run after Ignition is OFF

10240670

ECM Software

10240663

Fuse Box Washers

10239838

MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory

10239837

MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory

10239831

Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

10239826

TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF

10239818

MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)

10239817

MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)

10239655

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

10239593

Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement

10239584

Washer Level Sensor

10239541

Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)

10239528

Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module

10239527

Airbag Warning Lamp ? Front Side Airbag Pressure Sensor Interruption/ Short to B+

10238967

The location of the G85 steering angle sensor in these vehicles depends upon the steering system.

10238965

Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...

Read full bulletin

sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.

10238962

Use the following procedure to diagnose active wheel speed sensor complaints

10238959

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

Read full bulletin

Simply adding fuel without completing a road test may not allow fault to clear.

10238621

Use the following procedure to diagnose active wheel speed sensor complaints:

10238606

For communication faults set in various modules indicating loss of, or no communication with the mechatronic, please...

Read full bulletin

inspect the barrel connector lock for proper installation. If you find that the connector was not properly secured, inspect the terminals for damage. If no damage is found, reconnect the barrel connector and clear the faults.

10238592

When diagnosing a low battery or no charging system concern, start by inspecting the SA1 200 amp fuse in the SA fuse block.

Read full bulletin

DO NOT replace the generator. Perform a voltage drop test between threaded connections 508 and SA1 as shown in Figure 1. If the voltage drop is above .02V, disconnect the battery and remove the cables at the 508 connection and the SA1 connection. Check for continuity of the threaded plate connection between 508 and SA1. If fuse SA1 is found to have an open circuit, replace the fuse and check the threaded connections closely.

10238588

Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read...

Read full bulletin

accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

10238308

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

10237765

The indicator lamp in the I.P.

Read full bulletin

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

10237746

The indicator lamp in the I.P.

Read full bulletin

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

10237738

If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is...

Read full bulletin

placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in the overhead console. If this concern is verified and there is no damage to the terminal(s) or connector(s), simply secure or plug in the loose connector.

10237737

On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 ? Emergency call module & comm unit in the self-test menu.

Read full bulletin

Users may also receive an error message when running OCU function tests. To correct these issues, a file within ODIS must be updated and a Hotfix needs to be installed.

10237736

On 2014 Passat, ODIS Service does not display 75 ? Emergency call module & comm unit in the self-test menu.

Read full bulletin

To correct the issue, a file must be updated and a Hotfix needs to be installed.

10237713

Under the ?Control Module? tab right click on address word ?17 Dash Board?.

Read full bulletin

Open ?Control module OBD?. Click ?

10236438

Electric coolant fans continue to run after ignition is switched off.

10236416

Emissions service action 24DR/ECM Software.

10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.

Read full bulletin

Updated to include additional model year applicability.

10218611

Minimum battery charger requirements during software updates

10214769

Battery Testing and Charging using VAS6161 and or GRX3000VAS

10214750

Software Version Management (SVM) instruction.

Read full bulletin

Update to require 70amp minimum battery charger during procedure.

10212133

Battery Testing and Charging using recommended VW test equipment.

10211926

Battery Tester VAS 6161 introduction.

10209338

No charging system voltage.

10208920

Discharged Battery, Diagnosis for excessive current draw.

10205518

Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.

10205494

Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...

Read full bulletin

-623- after repair.

10189158

Key battery diagnosis, updated to include additional model year applicability.

10185676

Battery testing. Updated to include additional model and model year applicability.

10176730

Nox sensor diagnosis.

10174571

Voltage Drop Testing.

Read full bulletin

Updated for picture clarity.

10174460

Voltage Drop Testing.

10164430

REMOVED all 12 hour wait period before starting references.

Read full bulletin

ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.

10163508

Vehicle Fuse location assistance.

10161673

Remote Key Battery Replacement

10161636

Remote Key Battery Replacement.

10160483

The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.

Read full bulletin

Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.

10159027

The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.

Read full bulletin

Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.

10158529

Battery Testing and Charging instruction.

Read full bulletin

Updated to include model year 2019 applicability.

10158527

Instructions to address oil sensor warning.

10157827

Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.

10157557

Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing...

Read full bulletin

a low battery or no charging system concern.

10157445

Technical Bulletin (Unsuccessful Car-Net Over The Air Registration (OTAR) during PDI): This document informs Car-Net...

Read full bulletin

LED will not illuminate green at PDI. Operating Control Unit (OCU/J949) will not perform a successful OTAR (Over The Air Registration). Adaptation value of some modules requires that 50km be placed on odometer before the Car-Net module (OCU/J949) will attempt to perform its OTAR and the LED to illuminate green. Pushing the ?i? button in the 3-Button assembly will override the 50km requirement of OCU and allow the OTAR to take place.

10157401

Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the...

Read full bulletin

Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

10157374

Informtion to translate O2 sensor values being displayed by the scan tool.

10157346

Instructions to address oil sensor warning.

10157301

Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.

10157185

Coding information for replacement ECM to address specific fault setting after the install.

10155958

Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing...

Read full bulletin

a low battery or no charging system concern.

10155868

Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the...

Read full bulletin

Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

10155862

Technical Bulletin (Unsuccessful Car-Net Over The Air Registration (OTAR) during PDI): This document informs Car-Net...

Read full bulletin

LED will not illuminate green at PDI. Operating Control Unit (OCU/J949) will not perform a successful OTAR (Over The Air Registration). Adaptation value of some modules requires that 50km be placed on odometer before the Car-Net module (OCU/J949) will attempt to perform its OTAR and the LED to illuminate green. Pushing the ?i? button in the 3-Button assembly will override the 50km requirement of OCU and allow the OTAR to take place.

10155795

Informtion to translate O2 sensor values being displayed by the scan tool.

10155794

Coding information for replacement ECM to address specific fault setting after the install.

10155773

Instructions to address oil sensor warning.

10154080

Low side fuel pressure sensor explanation.

10150891

MIL-on fault P2407 in the ECM

10150890

MIL-on fault P2407 in the ECM

10150888

MIL-on fault P2407 in the ECM

10150860

Comfort/BCM Replacement direction, updated to include additional model year applicability.

10150809

Key Battery Diagnostic Process

10150789

The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.

Read full bulletin

Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.

10150786

The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.

Read full bulletin

Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.

10149859

Remote Ket battery diagnostics.

Read full bulletin

Updated to change incorrect repair manual group number (from TT581801 to TT571802)

Pre-Delivery & Maintenance

62 bulletins
11010011

Vehicle Concerns Before Recall Repair Available

10253490

2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance

10253205

Wiper Blade Inspection for Proper Warranty Coding

10253202

Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S.

Read full bulletin

Only)

10253201

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10253199

Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S.

Read full bulletin

Only)

10253193

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10253190

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10253181

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10252219

Inspection Service Reminder, ?Inspect Now? Message

10252217

Resetting Inspection Service and Interval Service

10242991

Quick Spec Guides Now published on ServiceNet

10242329

Quick Spec Guides Now published on ServiceNet

10241715

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241714

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241689

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241688

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241268

PDI - Vehicle Inspection, Protection Removal and Detailing

10241259

PDI - Vehicle Inspection, Protection Removal and Detailing

10239582

Wiper Blade Inspection for Proper Warranty Coding

10239579

Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S.

Read full bulletin

Only)

10239578

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10239576

Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S.

Read full bulletin

Only)

10239570

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10239567

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10239558

Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information

10239316

Temporary warranty process and parts return program (car-net equipped models)

10239315

Temporary warranty process and parts return program (UMI equipped models)

10239314

Temporary warranty process and parts return program (car-net equipped models)

10239313

Temporary warranty process and parts return program

10239312

Temporary warranty process and parts return program (car-net equipped models)

10239311

Temporary warranty process and parts return program (UMI equipped models)

10239310

Temporary warranty process and parts return program (car-net equipped models)

10239309

Temporary warranty process and parts return program (UMI equipped models)

10239308

Temporary warranty process and parts return program

10239270

Volkswagen Warranty Policies and Procedures ? April 2014

10239267

Volkswagen Warranty Policies and Procedures Manual ? US Edition, November 2014

10239265

Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with...

Read full bulletin

a loaner or rental vehicle while their existing vehicle is being repaired.

10238932

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

Read full bulletin

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10238931

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

Read full bulletin

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10237735

Operating Control Unit (OCU) Service Guidelines & General information

10237697

When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse.

Read full bulletin

If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

10185152

Takata Recall Reminder / 69Q9 Vehicles with Criteria SP-Towing & Loaner Vehicle

10178589

Recall Reminder Part Labels

10176729

Takata Reminder Mailing.

Read full bulletin

City of La Puente (CA) / Safety Recalls 69Q8, 69Q9, 69Y5

10176151

Takata Recall Reminder / 69Q9 Vehicles with Criteria SP

10174568

Effective immediately, TK Services Inc.

Read full bulletin

will resume scheduling part pick-up from dealerships and service centers.

10172558

Takata Incentive Program - Safety Recalls 69Q8 and 69Q9

10159339

Takata Reminder Mailing - Mississippi DMV /Safety Recalls 69Q8, 69Q9, 69Y5

10157603

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

Read full bulletin

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10157492

Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

Read full bulletin

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

10157451

Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models...

Read full bulletin

equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.

10157437

Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of...

Read full bulletin

guidelines that should be followed to prevent mishandling of the Operating Control Unit

10157404

2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI,...

Read full bulletin

Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns

10157403

Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models...

Read full bulletin

equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.

10156008

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

Read full bulletin

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10155903

Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

Read full bulletin

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

10155875

Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models...

Read full bulletin

equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.

10155874

2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI,...

Read full bulletin

Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns

10155873

Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models...

Read full bulletin

equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.

10155854

Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of...

Read full bulletin

guidelines that should be followed to prevent mishandling of the Operating Control Unit

10150837

New ODIS Service Application

Transmission

52 bulletins
11025440

Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.

11025439

Diagnosing Manual Transmission Noise

11008860

Manual transmission noise diagnosing

10241262

Choosing Service Numbers ? Transmission and Drivetrain

10239844

Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...

Read full bulletin

with varying sound levels.

10239392

Hydraulic steering gear leaking

10238310

Automatic Transmission Fluid Requirements

10238309

Noise Diagnostic for Manual Transmission vehicles.

10238037

Update Programming Electromechanical Steering Gear

10237995

This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.

Read full bulletin

This procedure is to be used ?After? the transmission has been removed from the vehicle.

10237994

Automatic Transmission Fluid Requirements

10236444

Automatic transmission fluid requirements.

10236443

Manual transmission noise diagnosing.

10236435

Choosing service numbers-Transmission and Drivetrain.

10218953

Manual transmission noise diagnostic assistance

10214473

Auto Trans fluid requirements.

10188558

Transmission Fluid requirements updated to include additional model year applicability.

10187576

No Start, No DTCs, possible wiring concern at transmission range switch.

10161457

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10161456

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10161203

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10161202

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10157830

Update to model year applicability and existing tip for Dual clutch basic settings procedure.

10157829

Update model year applicability and existing tip for transmission basic settings direction.

10157597

VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming...

Read full bulletin

may cause shift quality concerns and/or rough running behavior depending on driving conditions. The corrective action taken for this issue was to Update the TCM and ECM software

10157594

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157585

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157574

UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in...

Read full bulletin

combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. The production solution to this issue was optimized software to address concerns listed in the Technical Background.

10157476

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157475

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157474

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157473

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157472

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157471

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157439

Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...

Read full bulletin

being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.

10157421

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157420

On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157304

Update to model year applicability and existing tip for Dual clutch basic settings procedure.

10157303

Update model year applicability and existing tip for transmission basic settings direction.

10156017

UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in...

Read full bulletin

combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. The production solution to this issue was optimized software to address concerns listed in the Technical Background.

10156004

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155995

VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming ...

Read full bulletin

may cause shift quality concerns and/or rough running behavior depending on driving conditions. The corrective action taken for this issue was to Update the TCM and ECM software

10155963

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155856

Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...

Read full bulletin

being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.

10155846

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155845

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155844

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155843

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155842

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155841

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155646

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155645

On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

Air Bags & Safety

42 bulletins
10249138

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

10239526

Airbag Warning Lamp ON, DTCs B200009, B200049 or U101200 Stored in Airbag Control Unit

10233240

In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to...

Read full bulletin

approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.

10233239

In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to...

Read full bulletin

approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.

10231847

In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

1,414 Volkswagen owners in the State of Colorado on February 13, 2023.

10231584

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.

Read full bulletin

Update to model year applicability.

10224368

In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

2,743 Volkswagen owners in the State of New York on October 17, 2022.

10222092

In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...

Read full bulletin

notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.

10216553

In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217...

Read full bulletin

VW owners in the State of Virginia on July 21, 2022

10213836

Airbag Issues.

10209288

In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder...

Read full bulletin

notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.

10206946

In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...

Read full bulletin

notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022.

10206945

In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder...

Read full bulletin

notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.

10200721

In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406...

Read full bulletin

Volkswagen owners in the State of Idaho on August 30, 2021.

10198226

In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

4,206 Volkswagen owners in the State of New York on June 21, 2021.

10193918

In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

12,375 Volkswagen owners in the State of Texas on May 17, 2021.

10178569

In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices...

Read full bulletin

to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020.

10177912

In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to...

Read full bulletin

approximately 640 Volkswagen owners in the State of Texas on July 28, 2020.

10177243

In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

4,400 Volkswagen owners in the State of Tennessee July 7, 2020.

10176946

In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218...

Read full bulletin

Volkswagen owners in the State of Florida on June 26, 2020.

10175600

Takata Recall Update / Future Recalls for Vehicles with Takata SDI-D Airbag Inflators

10172918

In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

600 Volkswagen owners in the State of Nebraska on March 23, 2020.

10171391

In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

9,000 Volkswagen owners in the State of Ohio on February 10, 2020.

10170837

In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

7,900 Volkswagen owners in the State of Georgia on January 24, 2020.

10170641

In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder...

Read full bulletin

notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.

10170640

In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to...

Read full bulletin

approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.

10168673

In conjunction with the Houston Dept.

Read full bulletin

of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019.

10167185

XPO Phone Outage - Takata Airbag/Inflator Returns

10165024

In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

3,400 Volkswagen owners in the State of Minnesota on September 16, 2019.

10164265

In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to...

Read full bulletin

approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019.

10164264

In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...

Read full bulletin

6,235 Volkswagen owners in the State of Virginia on August 12, 2019.

10163841

In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to...

Read full bulletin

approximately 68 Volkswagen owners in the State of California on August 5, 2019.

10163369

Volkswagen will be sending Takata airbag recall reminder notices daily over a span of five business days to...

Read full bulletin

approximately 1,712 High Risk Volkswagen owners.

10163368

In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall...

Read full bulletin

reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019.

10162900

In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...

Read full bulletin

approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019.

10161675

In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...

Read full bulletin

approximately 3,200 Volkswagen owners in Alabama on June 17, 2019.

10158544

Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".

10158543

Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".

10158500

Dealer Communication - ODIS Service TDI Flash & Takata Airbag Recall

10157519

Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn...

Read full bulletin

resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10155924

Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn...

Read full bulletin

resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10150834

As a result, in order to ensure proper diagnostic procedure completions and log submissions as required by Takata...

Read full bulletin

Airbag Recall 69Q9, all diagnostic devices in service must be updated to V2.36.5 prior to performing the recall procedures.

Infotainment

32 bulletins
10253195

RNS 510 Welcome Screen Image Distorted

10253192

Infotainment Worksheet (U.S.

Read full bulletin

Only)

10253191

RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random

10253189

UMI Software Update for Various Bluetooth Concerns

10253188

Infotainment Worksheet (U.S.

Read full bulletin

Only)

10252221

All Navigation Radios-All Models

10239572

RNS 510 Welcome Screen Image Distorted

10239569

Infotainment Worksheet (U.S.

Read full bulletin

Only)

10239568

RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random

10239566

UMI Software Update for Various Bluetooth Concerns

10239565

Infotainment Worksheet (U.S.

Read full bulletin

Only)

10238935

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.

Read full bulletin

A hard wired internet connection is also recommended.

10237734

When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls,...

Read full bulletin

on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.

10237717

When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.

Read full bulletin

This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes

10237715

If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder.

Read full bulletin

Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder.

10230949

Radio knob replacement instead of radio replacement w/ knob part number.

10212733

Infotainment Worksheet.

10198169

Navigation for addressing incorrect Part direction.

10191559

Elsa2Go campaign information is now 100% aligned with ElsaPro.

Read full bulletin

This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

10180601

Administrative republish, erWIN missed upload and TB would not display.

10174989

Cam screen damage.

10163539

Infotainment worksheet.

10161465

Addressing Component Protection display .

Read full bulletin

Update model and model year applicability.

10161183

Addressing Component Protection display .

Read full bulletin

Update model and model year applicability.

10159014

Alternative method for radio code retrieval.

10157831

Update to existing information to address phone concerns via bluetooth resulting from saved emoji information

10157614

Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf).

Read full bulletin

This document informs if a vehicle's Monroney label displays wheel locks in the "Packages/Options" (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.

10157581

Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be...

Read full bulletin

provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).

10157305

Update to existing information to address phone concerns via bluetooth resulting from saved emoji information

10156027

Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf).

Read full bulletin

This document informs if a vehicle?s Monroney label displays wheel locks in the ?Packages/Options? (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.

10156024

Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be...

Read full bulletin

provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).

10154369

Alternative method for radio code retrieval.

Fuel System

30 bulletins
11025431

A list of suggested fuel stations

11021378

Fuel Additive

11012464

Diesel Models only. Repurchase Prior to Repairs

11008852

Recommended Gasoline Quality

10247540

Diesel Fuel System and Repair

10241311

Gasoline Quality

10240619

2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota

10238934

When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following

10238570

When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS...

Read full bulletin

vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).

10238298

Gasoline fuel additive

10237766

The DLC is intended for use with diagnostic scan tools and by emissions testing stations.

Read full bulletin

However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

10236440

Diesel fuel system diagnosis repair.

10236436

Gasoline quality.

10236428

Fuel tank hard to fill in temperatures below freezing.

10222093

DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).

10214745

Gasoline quality check.

Read full bulletin

Update to model and model year applicability.

10214485

Gasoline quality.

10198166

VW approved gasoline fuel additive, update to include additional models and model year applicability.

10188553

VW approved gasoline fuel additive, update to include additional models and model year applicability.

10180530

Symptom based diagnostic assistance for high pressure fuel pump being out of time.

10180093

Symptom based diagnostic assistance for high pressure fuel pump being out of time.

10172563

Update to existing tip for fuel quality checking.

10168666

Diganostic direction to locate exhaust leak

10164244

This document informs dealers of an "Extended Emissions Warranty" Limited Warranty Extension for certain 2.0L TDI GEN 2 vehicles.

Read full bulletin

Added clarification on totaled vehicles and loaners.

10162896

Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.

10161450

Alternative diagnosis for lean fuel trim.

10161295

Diesel Fuel System Repair procedure modification.

Read full bulletin

TDI models.

10161175

Alternative diagnosis for lean fuel trim.

10157848

Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...

Read full bulletin

process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.

10157322

Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...

Read full bulletin

process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.

Body & Paint

22 bulletins
11026185

Replace Door Lock and Cap.

11010024

Lack of paint under roof

11008846

Wind & Water Leak Checking

10253204

Customer States Windshield Wipers Streak or Smear

10252201

Broken or Difficult to Adjust, Dash Panel Air Vents

10247537

Rear of teering wheel trim modification for noise when maneuvering.

10241273

Removing Paint Contaminants from Exterior Paint

10241261

Removing Paint Contaminants from Exterior Paint

10239802

The removal and installation of the headliner on the Passat can be time consuming and difficult in some areas.

Read full bulletin

Properly installing the headliner, seals and pillar trims will alleviate many issues that would normally be attributed to a headliner cut to short.

10239529

Noise from Door Panel while Driving

10239421

Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective

10239416

Front Door Locks Hard to Release

10239415

Front Door Locks Hard to Release

10239414

Customer may comment that the front door is hard to open with exterior handle.

10239413

Front Door Latches Hard to Release

10239408

For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient...

Read full bulletin

temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.

10239407

Bring the vehicle into the shop.

Read full bulletin

Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.

10236451

Front door locks hard to release.

10212719

Broken or Difficult to Adjust, Dash Panel Air Vents.

10201479

Republication of archived technical tip for water leak testing fixture.

10157783

Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...

Read full bulletin

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

10156185

Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...

Read full bulletin

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

Tires & Wheels

20 bulletins
10238972

The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.

Read full bulletin

There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

10238928

AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE.

Read full bulletin

SEE OWNER?S MANUAL FOR DETAILS.

10238614

This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when...

Read full bulletin

performing four wheel alignments.

10238015

This Technical Bulletin provides information on improving vehicle drift/pull using selective tire placement.

Read full bulletin

The information provided is based on the Hunter GSP9700 with StraightTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer. The diagnostic procedures for selective tire placement, to improve vehicle drift/pull, will require the use of one of the diagnostic balancers previously mentioned.

10238011

Four Wheel Alignment and Vehicle Drift-Pull Overview

10237928

Wheel Locks Missing at Delivery

10237927

Starting with model year 2014 wheel locks are no longer standard equipment.

10212715

Four Wheel Alignments.

10173862

Tire Chain Information (for California dealers only) All Model Years.

Read full bulletin

Information only for all other dealers.

10159026

Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.

10157608

Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...

Read full bulletin

steps that should be followed when performing four wheel alignments.

10157579

Technical Bulletin (This Technical Bulletin provides information on improving vehicle drift/pull using selective tire placement.

Read full bulletin

The information provided is based on the Hunter GSP9700 with StraightTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer.).

10157545

Technical Bulletin (Vehicle Drift-Pull): The information provided in this bulletin is intended to assist technicians...

Read full bulletin

maximize the use of the approved diagnostic tire balancers to improve vehicle drift/pull. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10157504

Technical Bulletin (Four Wheel Alignment and Vehicle Drift-Pull Overview): This Technical Bulletin provides an overview...

Read full bulletin

for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. The information provided in this bulletin is also intended to assist technicians in obtaining the correct alignment results, and maximize the use of the alignment, and tire balancer equipment. Vehicle alignment should always be performed based on the information published in the service manual.

10157408

Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.

10157282

Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.

10156022

Technical Bulletin (This Technical Bulletin provides information on improving vehicle drift/pull using selective tire placement.

Read full bulletin

The information provided is based on the Hunter GSP9700 with StraightTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer.).

10156012

Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...

Read full bulletin

steps that should be followed when performing four wheel alignments.

10155954

Technical Bulletin (Vehicle Drift-Pull): The information provided in this bulletin is intended to assist technicians...

Read full bulletin

maximize the use of the approved diagnostic tire balancers to improve vehicle drift/pull. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10155932

Technical Bulletin (Four Wheel Alignment and Vehicle Drift-Pull Overview): This Technical Bulletin provides an overview...

Read full bulletin

for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. The information provided in this bulletin is also intended to assist technicians in obtaining the correct alignment results, and maximize the use of the alignment, and tire balancer equipment. Vehicle alignment should always be performed based on the information published in the service manual.

HVAC & Climate

17 bulletins
11018938

How to check for HVAC system leaks using nitrogen.

10245617

Reporting procedure for A/C compressor replacement regardless of the reason for failure.

Read full bulletin

Update to model year applicability and new warranty GFF labor operation number

10239539

Water /Snow in Blower Housing

10239534

HVAC, Unpleasant Odor

10239533

HVAC, Unpleasant Odor

10237705

When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.

Read full bulletin

Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.

10226226

A/C requirements, update to model year applicability.

10214484

Refrigerant leak diagnosis using Nitrogen.

Read full bulletin

Updated to include ID.4

10214482

Refrigerant leak diagnosis using Nitrogen.

Read full bulletin

Updated to include additional model and model year applicability.

10209418

Introduce new coolant with part number used during No Heat/Heater Core procedure.

10199924

A/C Compressor replacement requirements, updated to include additional model year applicability.

10193924

Removing musty odor from A/C system.

Read full bulletin

Updated to include additional model and model year applicability.

10186589

A/C requirements, update to title.

10183576

Using Nitrogen to assist in finding A/C refrigerant leaks.

10181982

Using Nitrogen to assist in finding A/C refrigerant leaks.

10179139

Statement referring to TB 2043893 removed.

Read full bulletin

To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement

10175798

New a/c machine version added to table.

Read full bulletin

Removal of Behr Flush kit.

Lighting

17 bulletins
10253473

Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines

10253215

Exterior Lights, Moisture Accumulation

10253214

Exterior Lights, Moisture Accumulation

10253213

Exterior Lights, Moisture Accumulation

10252931

fog Lamp Operation

10239592

Exterior Lights, Moisture Accumulation

10239591

Exterior Lights, Moisture Accumulation

10239590

Exterior Lights, Moisture Accumulation

10238947

Check under the oil filter for the mandrel to be missing.

Read full bulletin

This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.

10238942

There are no bolts installed at the 9 and 3 o?clock positions from the factory.

Read full bulletin

No bolts need to be installed in these locations while performing repairs. See photos for reference.

10210225

Exterior Lights, Moisture Accumulation.

Read full bulletin

Update model year applicability to include 2022.

10188562

Exterior lighting moisture in lens updated to exclude LED lighting.

10159015

Adaptive front lighting descriptive

10158533

Condensation and or water droplets visible on inside of exterior light lenses.

Read full bulletin

TB updated to include model year 2019 applicability.

10157352

Condensation and/or water droplets visible on inside of exterior light lenses.

Read full bulletin

TB updated to include model year 2019 applicability.

10155779

Condensation and or water droplets visible on inside of exterior light lenses.

Read full bulletin

TB updated to include model year 2019 applicability.

10149860

Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues

Brakes

16 bulletins
10252915

MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)

10241326

Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory

10238026

Brake Disc Pulsation or Vibration (U.S.

Read full bulletin

Only)

10238025

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

Read full bulletin

normal braking or surface rust built up during transportation.

10238023

Brake Disc Pulsation or Vibration (U.S.

Read full bulletin

Only)

10238022

Brake Disc Pulsation or Vibration

10238021

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

Read full bulletin

normal braking, or surface rust built up during transportation.

10238016

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

Read full bulletin

normal braking, or surface rust built up during transportation.

10236445

Strut or Shock Absorber Leak Assesment.

10214795

Brake Rotor, Vibration / Pulsation.

Read full bulletin

Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.

10213856

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

Read full bulletin

normal braking or surface rust built up during transportation completely.

10207834

"Instructional document regarding the installation of a hotfix for the ODIS service software.

Read full bulletin

Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software Configuration/Coding

10207832

Brake Rotor, Vibration / Pulsation Instruction (U.S.

Read full bulletin

Only)

10180603

Antilock brake function test direction.

10180101

Antilock brake function test direction.

10154373

Brake disc Pulsation or Vibration repair instruction

Suspension

11 bulletins
11026184

What is and what is not a leaking suspension strut.

11021372

How to identify and when to replace a leaking strut

11016583

Front suspension noisy, spring rubs on strut perch.

10238619

This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.

10238004

Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).

10238001

Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).

10238000

Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).

10232117

Strut or Shock leak assessment.

10158530

Front suspension noise repair.

10157349

Front suspension noise repair.

10155776

Front suspension noise repair.

Steering

11 bulletins
10238617

This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...

Read full bulletin

wheel being off center and to provide information on checking for steering wheel off center.

10238616

This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...

Read full bulletin

wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324

10238615

This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...

Read full bulletin

wheel being off center and to provide information on checking for steering wheel off center.

10235284

This Document was revised.

Read full bulletin

The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension

10213850

Steering Wheel Off Center.

10212716

steering wheel being off center and to provide information on checking for steering wheel off center.

10157609

Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...

Read full bulletin

column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.

10156001

Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...

Read full bulletin

column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.

10154089

Horn and ancillary steering wheel controls diagnosis.

10149942

This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension

10149941

This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension

Hybrid & EV

1 bulletin
10159814

Campaign Reminder Communication.

Read full bulletin

Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.