2012 Volkswagen Passat TSBs
1,000 Technical Service Bulletins across 17 categories
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232 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
RNS 315 Hardware Failure
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
Equipped With KESSY ? Key Adaptation Tip
GPS Antenna Concerns
Passat Equipped with Memory Seat ? Driver Backrest Operation
On-car analysis list
On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair
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Safety Related Inquiry and Reporting
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Reminder: Improvements to Technical Information Titles in ElsaPro
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Squeaks, Rattles, Noise, Repair Materials
Helpline & Parts Dept.
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contact information.
Installation of accessory alarm added instead of referring out to another website.
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Customer Letter
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
MIL ON, Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8 Stored in Fault Memory
Generator Replacement
Diagnostic assistance for excessive static current draw
RNS 315 Hardware Failure
RNS 315 Hardware Failure
Damage on External Chrome or Aluminum Surfaces
RNS 315 Retrofit
RNS 315 Retrofit
Remote Start Operation
AdBlue Level Reset Procedure
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Recommended procedure for removing damaged CV boot.
CV boot damage identified.
Be aware that the driver seat backrest on vehicles equipped with memory seats will not recline to the point of contacting rear seat.
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Maximum recline position is shown below. No repairs should be attempted to resolve this normal product characteristic.
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On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
Generator replacement.
Contacting the parts helpline
Generator Replacement
This Document informs dealers on VWP-23-01
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
Installation of original remote start feature accessory
Evaluate TDI vehicle for repurchase prior to repairs
Installation of original remote start feature accessory
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Tech Tips.
Tech Tips.
Webinars and Job Aids.
ODIS Quick Reference Guide.
please contact VW Helpline before attempting repair.
Part ordering
Profi Outbound Request Form.
Diagnostic aid for DTC P0088 & P1025.
This Document informs dealers on VWP-22-03
VW Elsa News Letter
On-Car Analysis List.
VW Elsa Newsletter.
Additional safety related Inquiry and Reporting instruction.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the part numbers listed (State of California only).
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Remote start diagnostic information.
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Additional model year applicability.
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
The part number listed in the document is to be returned if it meets the criteria provided.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
The part number listed in the document are to be returned if they meet the criteria provided.
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
The part number listed in the document is to be returned if it meets the criteria provided.
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Remote start diagnostic reference
Email Important TDI Announcement Duplicate Photos in IN-FORM
Email 2.0L Gen 2 AEM Correction
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Additional Safety Inquiry and Reporting instruction.
Email Important TDI Announcement Duplicate Photos in IN-FORM
Additional Safety Inquiry and Reporting instruction.
Remote start diagnostic reference
Email 2.0L Gen 2 AEM Correction
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
SVM clarification based on kessy equipment
The snow flap in the inlet air box housing may remain partially to fully open.
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Should this occur, excess warm air could enter the air intake through the snow flap inlet.
The snow flap in the inlet air box housing may remain partially to fully open.
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Should this occur, excess warm air could enter the air intake through the snow flap inlet.
Iinclude additional model year applicability and tool information.
Tip demonstrating label information for clarity
This communication informs the dealers of details on the Takata parts allocation/ordering.
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the...
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procedure to adapt keys on a vehicle equipped with KESSY
PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions...
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that take place to solve those issues.
Tech Tips (Remote Loses Programming): Customers may complain the remote no longer operates.
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This document informs of the procedure to synchronize the remote and allow operation.
Adhesive application for installation on all areo parts solds as an accessory
The snow flap in the inlet air box housing may remain partially to fully open.
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Should this occur, excess warm air could enter the air intake through the snow flap inlet.
VAS 6154 Replacement Part Setup Guide
The snow flap in the inlet air box housing may remain partially to fully open.
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Should this occur, excess warm air could enter the air intake through the snow flap inlet.
This document informs dealers of TDI FAQs, a TDI checklist, and TDI common errors.
Iinclude additional model year applicability and tool information.
Tip demonstrating label information for clarity
This communication informs the dealers of details on the Takata parts allocation/ordering.
The snow flap in the inlet air box housing may remain partially to fully open.
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Should this occur, excess warm air could enter the air intake through the snow flap inlet.
The snow flap in the inlet air box housing may remain partially to fully open.
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Should this occur, excess warm air could enter the air intake through the snow flap inlet.
The fault code in this document was revised on page 2.
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One extra zero was provided.
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the...
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procedure to adapt keys on a vehicle equipped with KESSY
PROFI Dealer Vehicle Information Request Form: This document informs of issues observed in vehicles and the actions...
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that take place to solve those issues.
Tech Tips (Remote Loses Programming): Customers may complain the remote no longer operates.
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This document informs of the procedure to synchronize the remote and allow operation.
Adhesive application for installation on all areo parts solds as an accessory
This document informs dealers of TDI FAQs, a TDI checklist, and TDI common errors.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Engine
187 bulletinsHow to measure engine oil consumption.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Engine Exhaust Flap Limited Warranty Extension
VW Engine oil quality standards
Wiper Motor Noisy or Inoperative
Passat-Blower Motor-Fault Diagnosis
VW Engine oil quality standards
Turbocharger Limited Warranty Extension
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR...
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Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Rattling Noises from Engine Compartment Area or Exhaust System
VW Engine oil quality standards
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Camshaft Adjustment Valve 1 -N205- Diagnosis
Proper Removal of Engine Cover to Avoid Breakage
Camshaft Adjustment Valve 1 -N205- Diagnosis
MIL ON DTC P0327 Knock Sensor Fault stored in ECM
Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation...
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Concerns
Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or Slight Hesitation...
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Concerns
Engine, Misfire Diagnostic Aid
Engine, Misfire Diagnostic Aid
DTC P0441 Stored in the Engine Control Module
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Some vehicles may experience exhaust turbocharger failure (under extreme cold weather conditions) in a brief time period...
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after initial vehicle start up.
Slave Cylinder - Clutch Pedal Operation Diagnosis
MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start
Check Engine Light ON, Reduced Performance or Noise from Turbocharger.
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DTC P0299 may be stored in ECM.
Check Engine Light ON, Reduced Performance or Noise from Turbocharger.
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DTC P0299 may be stored in ECM.
Check Engine Light ON, Reduced Performance or Noise from Turbocharger.
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DTC P0299 may be stored in ECM.
Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Wiper Motor Noisy or Inoperative
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...
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vehicles of various model-years and engine/transmission combinations.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.
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This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
Inspect the water pump for signs of contact with engine oil.
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Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. If water pump replacement is necessary, ensure that any engine oil is thoroughly cleaned off, prior to water pump installation. Please note that when replacing the water pump or opening the cooling system, there is a special bleed procedure that has to be performed. Vacuum bleed the cooling system for 10 minutes. Start the engine and let idle until the thermostat opens and the cooling fan runs, before driving vehicle or raising engine RPM.
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190 F.
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When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...
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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
CBFA 2.0T TSI Engine
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.
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Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.
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Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Disconnect both O2 sensors (front and rear), start engine and let idle.
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Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware...
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that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
When replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be...
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primed.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
VW Engine Oil Capacities.
Engine oil pressure priming.
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder...
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notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.
Update engine oil quality standard lists (attachments)
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles. Criteria 05 added to claiming instructions - Criteria 05 added to claiming instructions
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
TurboCharger Inop, update to warranty table labor time units.
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Oil pressure priming after engine replacement or internal repair.
Oil leaking at cam seal.
Update to Volkswagen engine oil specification attachments.
Engine and/or transmission control software designed and certified for a similar model/model year may have been...
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installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
Engine and/or transmission control software designed and certified for a similar model/model year may have been...
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installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil standards.
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Update to Volkswagen engine oil standards.
In conjunction with the Florida Dept.
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of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder...
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notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019.
Update to model year applicability.
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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Gasoline Engine Misfire Diagnosis document
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...
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with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...
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with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank...
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Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (AdBlue Level Reset Procedure): This document informs to reset the AdBlue level indicator after filling,...
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use Guided Fault Finding Function/Component selection to perform the SCR system functions test plan, available under Drivetrain > 01 ? CKRA ? Engine ?J623 > 01-systems capable of self-diagnosis > 01 ? Diesel-direct fuel inj. and glow plug system EDC 17 > 01 ? Engine electronics functions. After starting test plan, make selection to "Set reducing agent fill level to full?.
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated...
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with servicing engine control module issues:
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an...
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over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the...
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observations that need to be taken to service a water pump replacement
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or...
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Slight Hesitation Concerns): Current ECM/TCM programming could be causing slight hesitation related concerns in DSG equipped vehicles (depending on driving conditions). The production solution to this issue is Improved ECM/TCM software to address drivability concerns and slight hesitation complaints. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Tech Tips (Passat-Blower Motor-Fault Diagnosis): If the vehicle comes in with a blower concern, check for DTCs.
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If DTCs are found, use the table in this document to diagnose the concern.
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When...
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diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing
Technical Bulletin (Exhaust Pressure Control Valve issues): This document informs of the diagnostic issues resulting...
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from malfunctions of the Exhaust Pressure Control Valve. If one or more of the faults are stored in the ECM fault memory, remove the exhaust flap to check for a sticking condition. If the flap cannot be moved or does not move freely, the exhaust flap must be replaced. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...
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with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...
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with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...
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with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped...
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with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank...
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Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (AdBlue Level Reset Procedure): This document informs to reset the AdBlue level indicator after filling,...
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use Guided Fault Finding Function/Component selection to perform the SCR system functions test plan, available under Drivetrain > 01 ? CKRA ? Engine ?J623 > 01-systems capable of self-diagnosis > 01 ? Diesel-direct fuel inj. and glow plug system EDC 17 > 01 ? Engine electronics functions. After starting test plan, make selection to "Set reducing agent fill level to full?.
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins...
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associated with servicing engine control module issues:
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an...
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over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Update Programming for Engine Control Module and Transmission Control Module, for Shudder and/or...
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Slight Hesitation Concerns): Current ECM/TCM programming could be causing slight hesitation related concerns in DSG equipped vehicles (depending on driving conditions). The production solution to this issue is Improved ECM/TCM software to address drivability concerns and slight hesitation complaints. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the...
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observations that need to be taken to service a water pump replacement
Technical Bulletin (Exhaust Pressure Control Valve issues): This document informs of the diagnostic issues resulting...
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from malfunctions of the Exhaust Pressure Control Valve. If one or more of the faults are stored in the ECM fault memory, remove the exhaust flap to check for a sticking condition. If the flap cannot be moved or does not move freely, the exhaust flap must be replaced. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Passat-Blower Motor-Fault Diagnosis): If the vehicle comes in with a blower concern, check for DTCs.
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If DTCs are found, use the table in this document to diagnose the concern.
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When diagnosing...
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fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing
Electrical
118 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module.
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For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module.
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For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
Battery testing
Secondary Air Pressure Sensor Limited Warranty Extension
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Washer Level Sensor
Washer Level Sensor
Radio Navigation Unit Security Label
RNS 315 Navigation ? Bluetooth Module Location
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
No Charging System Voltage
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop
Update Programming MIL ON, DTCs P050E, P2080, P244C and/or P2478 Stored in ECM Fault Memory
ECM Software
P0102, P1128, P1296 - WA front oxygen sensor faults
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
MIL ON, DTC(s) P0671, P0672, P0673 and/or P0674 Stored in ECM Fault Memory
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
MIL ON, Secondary Air DTCs P2431, P2432, P2433 Stored in ECM Fault Memory
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
MIL ON - DTC's P047F, P0477, P048A, P048B, P048C or P0401 Stored in ECM Fault Memory
MIL ON - DTC's P047F, P0477, P048A, P048B, P048C or P0401 Stored in ECM Fault Memory
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
If Passenger Occupant Detection System (PODS) basic settings will not complete after module replacement, start by...
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checking coax connector for fleece mat at module. Ensure coax cable is completely seated in connector housing and connector is properly seated in module.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module
Airbag Warning Lamp ? Front Side Airbag Pressure Sensor Interruption/ Short to B+
Airbag Warning Lamp ? Front Side Airbag Pressure Sensor Interruption/ Short to B+
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
The convenience opening and closing function of the windows on Passat and Golf /GTI differs from other models.
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The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF.
If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided...
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Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...
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sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
Use the following procedure to diagnose active wheel speed sensor complaints
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Use the following procedure to diagnose active wheel speed sensor complaints:
When diagnosing a low battery or no charging system concern, start by inspecting the SA1 200 amp fuse in the SA fuse block.
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DO NOT replace the generator. Perform a voltage drop test between threaded connections 508 and SA1 as shown in Figure 1. If the voltage drop is above .02V, disconnect the battery and remove the cables at the 508 connection and the SA1 connection. Check for continuity of the threaded plate connection between 508 and SA1. If fuse SA1 is found to have an open circuit, replace the fuse and check the threaded connections closely.
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read...
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accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module...
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J500
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module...
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J500
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
All keys must be present during key adaptation.
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Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
Be aware that 2012-2013 Passat vehicles are not equipped with the rain sensing windshield wiper function.
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This function may also be referred to as auto wipers or automatic wipers. The G397 Rain/light recognition sensor may be installed on some vehicles, but this sensor is used only for auto headlamp function.
Be aware that 2012 Passat vehicles are not equipped with the rain sensing windshield wiper function.
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This function may also be referred to as auto wipers or automatic wipers. The G397 Rain/light recognition sensor is present on all 2012 Passat vehicles, but this sensor is used only for auto headlamp function.
When replacing a radio navigation unit, inspect the security labels on both the new and replacement units for damage.
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If damage is found to a label on either unit, be sure to note this on the repair order along with the reason the radio is being replaced.
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation...
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part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
Under the ?Control Module? tab right click on address word ?17 Dash Board?.
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Open ?Control module OBD?. Click ?
MIL on, No start, Running rough with DTCs P0087,P0088 or P0191 stored in ECM Fault memory.
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
No charging system voltage.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Nox sensor diagnosis.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.
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Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
The reductive agent fluid (AdBlue) could contaminate the temperature sensor, causing the Malfunction Indicator Light (MIL) to come on.
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Additionally, high heat levels can cause the AdBlue fluid to react with the heating fins, causing a variation in internal resistance and the MIL to come on. If the MIL is on, the vehicle will not pass an emissions inspection.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Instructions to address oil sensor warning.
Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
Tech Tips (Rain Sensing Windshield Wipers): Be aware that 2012 Passat vehicles are not equipped with the rain sensing windshield wiper function.
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This function may also be referred to as auto wipers or automatic wipers. The G397 Rain/light recognition sensor is present on all 2012 Passat vehicles, but this sensor is used only for auto headlamp function.
Tech Tips (Window Convenience Opening / Closing Function): This document informs of the convenience opening and...
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closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF. To raise all windows, lift up and hold the driver?s window switch until the windows are in the full up position. Perform the opposite to lower all windows.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going...
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over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some...
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readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
Technical Bulletin (Update Programming for Stored in ECM Fault Memory issues): The MIL ON with NOx Sensor fault P2201...
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and/or Exhaust Gas Temperature Sensor faults P050E, P2080, P244C and/or P2478 stored in fault memory due to the Diagnostic strategy being to sensitive. The production solution to this issue was Improved software implemented for model year 2013. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is...
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recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.
Tech Tips (Rain Sensing Windshield Wipers): This document informs to be aware that 2012 Passat vehicles are not...
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equipped with the rain sensing windshield wiper function. --G397 Rain/light recognition sensor is present on all 2012 Passat vehicles, but this sensor is used only for auto headlamp function.
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing...
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a low battery or no charging system concern.
Technical Bulletin (Front Suspension Creaking Noise): Coil Spring are not formed correctly and rubs against the perch of the strut.
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The production solution to t his issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no...
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communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the...
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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Informtion to translate O2 sensor values being displayed by the scan tool.
Instructions to address oil sensor warning.
Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
Coding information for replacement ECM to address specific fault setting after the install.
Tech Tips (Rain Sensing Windshield Wipers): Be aware that 2012 Passat vehicles are not equipped with the rain sensing windshield wiper function.
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This function may also be referred to as auto wipers or automatic wipers. The G397 Rain/light recognition sensor is present on all 2012 Passat vehicles, but this sensor is used only for auto headlamp function.
Tech Tips (Window Convenience Opening / Closing Function): This document informs of the convenience opening and...
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closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF. To raise all windows, lift up and hold the driver?s window switch until the windows are in the full up position. Perform the opposite to lower all windows.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some...
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readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going...
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over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is...
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recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.
Technical Bulletin (Update Programming for Stored in ECM Fault Memory issues): The MIL ON with NOx Sensor fault P2201...
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and/or Exhaust Gas Temperature Sensor faults P050E, P2080, P244C and/or P2478 stored in fault memory due to the Diagnostic strategy being to sensitive. The production solution to this issue was Improved software implemented for model year 2013. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Rain Sensing Windshield Wipers): This document informs to be aware that 2012 Passat vehicles are not...
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equipped with the rain sensing windshield wiper function. --G397 Rain/light recognition sensor is present on all 2012 Passat vehicles, but this sensor is used only for auto headlamp function.
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing...
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a low battery or no charging system concern.
Technical Bulletin (Front Suspension Creaking Noise): Coil Spring are not formed correctly and rubs against the perch of the strut.
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The production solution to t his issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no...
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communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the...
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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Informtion to translate O2 sensor values being displayed by the scan tool.
Coding information for replacement ECM to address specific fault setting after the install.
Instructions to address oil sensor warning.
Software & Calibration
102 bulletinsHow to manage software versions using VW diagnostic Tool
ODIS Service Update
Software Version Management
Update Programming MIL ON, DTC P2201 Stored in Fault Memory
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Quick Reference Update Guide
Quick Reference Update Guide
Quick Reference Update Guide
This communication is a notice for software changes with the ODIS program for specific cars.
Software Version Management (SVM) instruction.
Quick reference update guide.
Diagnostic assistance for DTC P2201.
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Updated text with referral to Safety Recall 23T3.
Update model year applicability to include 2023.
ACC Calibration Process
update to required vehicle wash shampoo.
Update warranty table labor operation numbers due to recent Saga updates.
Update warranty table labor operation numbers due to recent Saga updates.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Software updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model and model year applicability, introduce new coolant G12Evo.
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
KESSY equipped Key Adaptation, updated to add model year applicability.
Software Version Management (SVM)
Update to brochure purchase url
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to include additional components in parts table.
Update to model and model year applicability and remove WISE claiming information.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Update to vendor code.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Update to include 2020-2021 model and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
Operational Update - Takata Return Parts Pickup
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the software used to perform vehicle diagnostics
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Document detailing changes and fixes to ODIS Service Diagnostic software.
Updated to include an additional warranty claiming statement.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
Updated to include additional labor operations due to labor time updates in Elsa.
Update to labor operation numbers per Saga updates.
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Also applies to the 2006-2007 Beetle Convertible.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
AdBlue mixture specification update when using refractometer
Update incorrect model year applicability in model table.
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Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
Updated production solution and additional repair instruction.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Updated to address additional model years.
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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the...
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complaints of various cars.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Update to existing tip for addressing Kessy vehicles in the AEM flash
Instrument cluster production mode solution, updated to include additional model and model year applicability.
AdBlue mixture specification update when using refractometer
Updated production solution and additional repair instruction.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Updated to address additional model years.
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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Update incorrect model year applicability in model table.
Update incorrect model year applicability in model table.
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the...
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complaints of various cars.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Update to existing tip for addressing Kessy vehicles in the AEM flash
Instrument cluster production mode solution, updated to include additional model and model year applicability.
AdBlue mixture specification update when using refractometer
Remote lock function.
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Update to model year applicability.
Transmission
59 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Update Programming, Harsh Gear Engagement from Park to Drive or Reverse
Choosing Service Numbers ? Transmission and Drivetrain
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...
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with varying sound levels.
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
After enabling the auto-unlock feature through the MFI, it is necessary to road test vehicle over 10 MPH.
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After vehicle has been driven over 10 MPH, place shifter in park, switch off ignition, open driver door, and verify all other doors unlock.
Hydraulic steering gear leaking
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the...
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generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Update Programming Electromechanical Steering Gear
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Automatic Transmission Fluid Requirements
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
DTC P2711 Implausible transmission shift sequence.
Transmission Fluid requirements updated to include additional model year applicability.
No Start, No DTCs, possible wiring concern at transmission range switch.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...
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corresponding cars and their Transmission Control Module complaint issues.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the...
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clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...
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corresponding cars and their Transmission Control Module complaint issues.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the...
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clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Infotainment
45 bulletinsUpdate Programming RCD-510 Radio (Premium 8)
After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit...
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will not operate.
Satellite Radio Overview
Equipped with RCD-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input
RNS 510 ? Radio Preset Display
cars equipped with RNS 315 Navigation Unit ? System Reboot Sequence
Replacement Radio/Navigation Unit has no Sound
Replacement Radio/Navigation Unit has no Sound
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
All Navigation Radios-All Models
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
MIL ON, DTC P204F Stored, Ad Blue Warning Light XXX Miles to No Restart Displayed
Update Programming RCD-510 Radio (Premium 8)
Satellite Radio Overview
Update programming RCD-510 Radio (Premium 8)
Update programming RCD-510 Radio (Premium 8)
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an...
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incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.
Be aware that the 24 RNS-510 radio presets are not band dependent, and can be programmed to any mix of AM, FM, or satellite stations.
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The presets shown on the display will not change when switching between bands.
The navigation unit may be slow to respond at times when memory use is high.
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This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.
It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding.
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In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...
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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output.
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In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output.
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In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.
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Follow the instructions below to pair the phone:
The RNS 315 navigation unit does not contain the Sirius Traffic functionality.
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Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.
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This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
Radio knob replacement instead of radio replacement w/ knob part number.
Bluetooth Compatibility.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Administrative republish, erWIN missed upload and TB would not display.
Cam screen damage.
Infotainment worksheet.
Alternative method for radio code retrieval.
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
VOLKSWAGEN DEALERSHIP COMMUNICATION (Micro Switch for Oil Level): Volkswagen would like to inform dealers of an upcoming UPDATE.
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The opdate addresses Micro Switch for Oil Level. Continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled caused missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster as provided by the micro switch contained in the lower hood latch. The micro switch was not originally part of the vehicle build configuration of the 3.6L Passat SE model. The corrective action taken was to Install micro switch into the lower portion of hood latch.
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
UPDATE Technical Bulletin (UPDATE ? 96C7 Micro Switch for Oil Level): This update has been proactively released to...
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prevent continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled by providing the missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster. This document informs of the method to service this issue to reset the oil level indicator in the instrument cluster
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
VOLKSWAGEN DEALERSHIP COMMUNICATION (Micro Switch for Oil Level): Volkswagen would like to inform dealers of an upcoming UPDATE.
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The update addresses Micro Switch for Oil Level. Continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled caused missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster as provided by the micro switch contained in the lower hood latch. The micro switch was not originally part of the vehicle build configuration of the 3.6L Passat SE model. The corrective action taken was to Install micro switch into the lower portion of hood latch.
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
UPDATE Technical Bulletin (UPDATE ? 96C7 Micro Switch for Oil Level): This update has been proactively released to...
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prevent continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled by providing the missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster. This document informs of the method to service this issue to reset the oil level indicator in the instrument cluster
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth...
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compatibility for all 2011, and newer vehicles, as well as 2010 Routan
Alternative method for radio code retrieval.
Air Bags & Safety
43 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
Seat belt tensioner igniter 1 (N153 for driver side and N154 for passenger side) and belt force limiter (G551 for driver...
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side and G552 for passenger side) are located in the seat belt retractor assembly, while seat belt tensioner igniter 2 (N297 for driver side and N298 for passenger side) is located in the seat belt end fitting. The connector for N297/N298 can be accessed by removing B-pillar trim and pulling back carpet slightly.
If airbag faults B10B300 OR 03551 are stored, DO NOT replace airbag components for these faults, refer to TT45-11-01?.
Airbag Warning Lamp ON, DTCs B200009, B200049 or U101200 Stored in Airbag Control Unit
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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2,743 Volkswagen owners in the State of New York on October 17, 2022.
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217...
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VW owners in the State of Virginia on July 21, 2022
Airbag Issues.
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022.
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406...
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Volkswagen owners in the State of Idaho on August 30, 2021.
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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4,206 Volkswagen owners in the State of New York on June 21, 2021.
In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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12,375 Volkswagen owners in the State of Texas on May 17, 2021.
In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices...
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to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020.
In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 640 Volkswagen owners in the State of Texas on July 28, 2020.
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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4,400 Volkswagen owners in the State of Tennessee July 7, 2020.
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218...
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Volkswagen owners in the State of Florida on June 26, 2020.
Takata Recall Update / Future Recalls for Vehicles with Takata SDI-D Airbag Inflators
In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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600 Volkswagen owners in the State of Nebraska on March 23, 2020.
In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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9,000 Volkswagen owners in the State of Ohio on February 10, 2020.
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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7,900 Volkswagen owners in the State of Georgia on January 24, 2020.
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder...
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notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.
In conjunction with the Houston Dept.
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of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019.
XPO Phone Outage - Takata Airbag/Inflator Returns
In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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3,400 Volkswagen owners in the State of Minnesota on September 16, 2019.
In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019.
In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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6,235 Volkswagen owners in the State of Virginia on August 12, 2019.
In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 68 Volkswagen owners in the State of California on August 5, 2019.
Volkswagen will be sending Takata airbag recall reminder notices daily over a span of five business days to...
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approximately 1,712 High Risk Volkswagen owners.
In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall...
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reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019.
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019.
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 3,200 Volkswagen owners in Alabama on June 17, 2019.
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
Dealer Communication - ODIS Service TDI Flash & Takata Airbag Recall
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn...
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resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn...
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resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Body & Paint
40 bulletinsReplace Door Lock and Cap.
Lack of paint under roof
Wind & Water Leak Checking
Customer States Windshield Wipers Streak or Smear
Rain Sensing Windshield Wipers
Rain Sensing Windshield Wipers
Rear of teering wheel trim modification for noise when maneuvering.
Removing Paint Contaminants from Exterior Paint
Removing Paint Contaminants from Exterior Paint
Illuminated door sills
The removal and installation of the headliner on the Passat can be time consuming and difficult in some areas.
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Properly installing the headliner, seals and pillar trims will alleviate many issues that would normally be attributed to a headliner cut to short.
Rear Door Glass Inoperative
Sunroof / Sunshade, Will Not Open
Door Arrester (Door Check Rod/Door Check Strap) Noisy or Defective
Front Door Locks Hard to Release
Front Door Locks Hard to Release
Customer may comment that the front door is hard to open with exterior handle.
Front Door Latches Hard to Release
For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient...
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temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
Bring the vehicle into the shop.
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Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
When replacing a front door seal on a 2012/2013 Passat, it is important to make sure the seal is properly aligned.
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When installing a front door seal, make sure the L or R (depending on side) printed on the seal lines up with the center of the radius of the upper rear corner. When seal is installed in this manner, the splice should be within +/- 50 mm of the door arrestor.
Door Edge Guard
The valet key on the 2012-2013 Passat differs from earlier vehicles.
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The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
Front door locks hard to release.
Corrosion on wheel arch.
Republication of archived technical tip for water leak testing fixture.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (Valet Key Operation): This document informs the valet key on the 2012-2013 Passat differs from earlier vehicles.
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The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the...
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next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened.
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The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Tech Tips (Releasing the Rear Seat Backrest from Inside the Vehicle): If you are unable to open the trunk for any...
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reason, the rear seat backrest can be released from inside the vehicle to access the emergency trunk release. This document informs of the procedure to access the emergency trunk release.
Tech Tips (Front Door Seal Alignment): When replacing a front door seal on a 2012/2013 Passat, it is important to...
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make sure the seal is properly aligned. This document informs how to check if a door seal is properly aligned.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (Valet Key Operation): This document informs the valet key on the 2012-2013 Passat differs from earlier vehicles.
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The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the...
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next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened.
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The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Tech Tips (Releasing the Rear Seat Backrest from Inside the Vehicle): If you are unable to open the trunk for any...
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reason, the rear seat backrest can be released from inside the vehicle to access the emergency trunk release. This document informs of the procedure to access the emergency trunk release.
Tech Tips (Front Door Seal Alignment): When replacing a front door seal on a 2012/2013 Passat, it is important to...
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make sure the seal is properly aligned. This document informs how to check if a door seal is properly aligned.
Pre-Delivery & Maintenance
40 bulletinsService Action Closure Notice
Vehicle Concerns Before Recall Repair Available
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Resetting Inspection Service and Interval Service
Service Interval Settings after Instrument Cluster Replacement
Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
Quick Spec Guides Now published on ServiceNet
Quick Spec Guides Now published on ServiceNet
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
PDI - Vehicle Inspection, Protection Removal and Detailing
PDI - Vehicle Inspection, Protection Removal and Detailing
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
After instrument cluster replacement, service interval maximum values may need to be manually set.
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To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP-Towing & Loaner Vehicle
Recall Reminder Part Labels
Takata Reminder Mailing.
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City of La Puente (CA) / Safety Recalls 69Q8, 69Q9, 69Y5
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP
Effective immediately, TK Services Inc.
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will resume scheduling part pick-up from dealerships and service centers.
Takata Incentive Program - Safety Recalls 69Q8 and 69Q9
Takata Reminder Mailing - Mississippi DMV /Safety Recalls 69Q8, 69Q9, 69Y5
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
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tear, outside influence and factory defect.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of...
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additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional...
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allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program...
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that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after...
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instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
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tear, outside influence and factory defect.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of...
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additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional...
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allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program...
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that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after...
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instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Fuel System
35 bulletinsA list of suggested fuel stations
Fuel Additive
Diesel Models only. Repurchase Prior to Repairs
Recommended Gasoline Quality
High Pressure Fuel Pump Diagnosis
Gasoline Quality
Install Misfueling Guard
Install Misfueling Guard
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...
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dealers to share with customers about the misfueling guard.
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.
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The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS...
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vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Gasoline fuel additive
Fuel door binding due to excess material inside of fuel door housing.
Fuel Door Sticks or is Difficult to Open
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Fuel tank hard to fill in temperatures below freezing.
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
Update to existing tip for fuel quality checking.
Diganostic direction to locate exhaust leak
This document informs dealers of an "Extended Emissions Warranty" Limited Warranty Extension for certain 2.0L TDI GEN 2 vehicles.
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Added clarification on totaled vehicles and loaners.
This Document informs dealers on the Revised VWP-15-06 to exclude the fuel sample requirements.
High Pressure Fuel Pump diagnosis.
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...
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process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...
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process for vehicles on which the TDI Generation II 2.0L emissions modification is being performed ?Campaign 23U4?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
HVAC & Climate
20 bulletinsHow to check for HVAC system leaks using nitrogen.
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
Water /Snow in Blower Housing
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.
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Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.
If the vehicle comes in with a blower concern, check for DTCs.
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If DTCs are found, use the table below to diagnose the concern. Use figures 1 and 2 below for component reference.
A/C requirements, update to model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
New a/c machine version added to table.
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Removal of Behr Flush kit.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Brakes
20 bulletinsMDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range /ECM Fault Memory Performance Stored
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan...
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in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance
The TPMS system on the MY vehicles listed above, is now an indirect type system.
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There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. For more information on the system, see the May edition of Tech Talk on VwWebsource
Brake Disc Pulsation or Vibration (U.S.
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Only)
Brake Disc Pulsation or Vibration
Brake Disc, Pulsation, All Vehicles except Routan (U.S.
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Only)
Brake Disc, Pulsation, All Vehicles except Routan (U.S.
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Only)
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector...
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that is different than the 30 pin dock connector found on previous iPhone and iPod models.
Strut or Shock Absorber Leak Assesment.
"Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software Configuration/Coding
Antilock brake function test direction.
Antilock brake function test direction.
Tech Tips (Tire Pressure Monitoring System): The TPMS system on the MY vehicles (2011-2013 Jetta, Tiguan, GTI, Golf...
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and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system
Tech Tips (Tire Pressure Monitoring System): The TPMS system on the MY vehicles (2011-2013 Jetta, Tiguan, GTI, Golf and...
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2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system
Lighting
17 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
fog Lamp Operation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced.
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If concern is found after the vehicle is sold, replace the complete CV joint.
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic...
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hardware is scheduled as follows:
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Condensation and/or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Suspension
15 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Front suspension noisy, spring rubs on strut perch.
This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface).
Strut or Shock leak assessment.
Front suspension noise repair.
Technical Bulletin (Daytime Running Lamp Bulb Inoperative): Under certain conditions (speed, force, temperature, time)...
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the Day Time Running Light (DRL) bulb can be subjected to premature failure. Excessive shock is generated from closing the hood caused by allowing it to drop from too great of a distance, which could result in premature failure of the DRL bulb filament. This document informs how to diagnose, and service this issue.
Front suspension noise repair.
Technical Bulletin (Daytime Running Lamp Bulb Inoperative): Under certain conditions (speed, force, temperature, time)...
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the Day Time Running Light (DRL) bulb can be subjected to premature failure. Excessive shock is generated from closing the hood caused by allowing it to drop from too great of a distance, which could result in premature failure of the DRL bulb filament. This document informs how to diagnose, and service this issue.
Front suspension noise repair.
Tires & Wheels
13 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when...
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performing four wheel alignments.
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving...
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vehicle drift/pull using selective tire placement. The information provided is based on the Hunter alignment equipment, Hunter GSP9700 with StraighTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer. The alignment information provided in this bulletin is not limited to the Hunter alignment equipment, and still applies with the use of other Volkswagen approved alignment equipment. The diagnostic procedure for selective tire placement, to improve vehicle drift/pull, will require the use of one of the diagnostic balancers previously mentioned.
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving...
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vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving...
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vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through...
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direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
Four Wheel Alignments.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...
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steps that should be followed when performing four wheel alignments.
Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.
Notification of the 2.0l Gen 2, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U4.
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...
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steps that should be followed when performing four wheel alignments.
Steering
12 bulletinsThis Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...
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wheel being off center and to provide information on checking for steering wheel off center.
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...
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wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...
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wheel being off center and to provide information on checking for steering wheel off center.
Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
This Document was revised.
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The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Steering Wheel Off Center.
steering wheel being off center and to provide information on checking for steering wheel off center.
Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle...
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four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
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column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle...
Read full bulletin
four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
Read full bulletin
column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
Hybrid & EV
2 bulletins2012-2013 Passat does not have measured value block numbers.
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Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass measured? instead.
Campaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.