2011 Volkswagen Passat TSBs

Vehicles Registered in the State of Minnesota Only (US Dealers

The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

vehicles of various model-years and engine/transmission combinations.

certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.

This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. If water pump replacement is necessary, ensure that any engine oil is thoroughly cleaned off, prior to water pump installation. Please note that when replacing the water pump or opening the cooling system, there is a special bleed procedure that has to be performed. Vacuum bleed the cooling system for 10 minutes. Start the engine and let idle until the thermostat opens and the cooling fan runs, before driving vehicle or raising engine RPM.

When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.

vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.

Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.

Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.

When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.

that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.

primed.

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.

?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.

of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.

Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

with servicing engine control module issues:

and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

observations that need to be taken to service a water pump replacement

of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

associated with servicing engine control module issues:

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

observations that need to be taken to service a water pump replacement

Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles

Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.

Update to include Beetle and Beetle convertible applicability.

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. This concern is caused by the engine torque being slightly high when the transmission goes into Neutral Control. Neutral Control is designed to reduce load on the engine during idle, in order to decrease emissions. The production solution to this issue was improved software for smoother stopping.

for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine control module. The production solution to this issue was improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.

Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check

case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.

indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.

If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors

for the manifold absolute pressure sensor is too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.

content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas

This document informs on the procedure to remove the engine cover.

This document contains the fault codes necessary to check the warranty coverage for servicing this issue.

It also notes how to fix the issue, and other issues that could happen while repairing the issue

fuel pump (HPFP) under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date, for certain 2009 - 2012 Model Year (MY) Volkswagen TDI Clean Diesel Engine vehicles

meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.

It also contains the claim codes for warranty coverage

2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or CRUA:

performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.

strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.

performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern

it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.

If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.

signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. This document informs of the precaustions necessary if a water pump replacement is necessary.

fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. The procedure should be available on most models through Guided Functions. If not shown, then access through Control Module OBD. Run ?Basic Settings block 35? three times in a row. This activates the electric fuel pumps and bleeds the fuel system. Once the system has been bled, it will be necessary to start the engine and idle for a minimum of 5 minutes before depressing the gas pedal.

Codes necessary to diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available

and prevent deposits on fuel injectors and intake valves.

Document contains examples of Strut or Shock Absorber Leak Assessments

of products generally available in the North American market that meet the Volkswagen Oil Quality Standard

The fault codes are written in the document. The product solution for this issue an Improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The Production Solution to this issue was an improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Intake manifold causing fault codes to be stored in the ECM. The production solution improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.

installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices

7/23/15 *TA

AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS. MODEL 2008-2011. *PE

CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE

MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. *PE

DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE

*JS

2008-13 ALL MODELS. *PE

Removal of Behr Flush Kit. VAS 6337/1A

The verbiage was changed from the cusomter's perspective to the dealer's persepective

This document informs of the procedure to synchronize the remote and allow operation.

This document informs of the procedure to synchronize the remote and allow operation.

numbers going forward.

Only superseded part numbers to be ordered going forward.

Only superseded part numbers to be ordered going forward.

re-used

time units during the system update posted on July 4th.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Updated to include additional model year applicability.

Introducing new coolant type.

Introducing new coolant type.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Also includes 1998 Beetle.

Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature

Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

complaints of various cars.

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

customer concerns about a vehicle

Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

complaints of various cars.

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

customer concerns about a vehicle

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

requests.

Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.

Update model year applicability.

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

customer concerns about a vehicle

(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).

customer concerns about a vehicle

If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.

Simply adding fuel without completing a road test may not allow fault to clear.

Simply adding fuel without completing a road test may not allow fault to clear.

accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

If damage is found to a label on either unit, be sure to note this on the repair order along with the reason the radio is being replaced.

Updated to include additional model year applicability.

Updated for picture clarity.

Updated to include model year 2019 applicability.

updates, and technical bulletins.

over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The production solution to t his issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

updates, and technical bulletins.

over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The production solution to t his issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Updated to change incorrect repair manual group number (from TT581801 to TT571802)

module being addressed.

bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

over speed bumps or entering on an inclined surface). This is due to Coil Spring is not formed correctly and rubs against the perch of the strut.

is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.

The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent

for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent

Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser

conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.

Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. If the radiator requires replacement on any above listed vehicle, the -G611- will be packaged separately within the radiator packaging. The new sensor will need to be bonded to the radiator.

speed sensor complaints

affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.

P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.

plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.

If there are no faults in the radio or rear view camera, be sure to check the parking aid system for faults. Buzzer or sensor faults must be corrected for proper rear view camera operation.

The document contains the Update programming procedure Software Version Management unit codes. It also contains information on where to find if the service is covered under warranty

Charger

the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.

sensor complaints.

suspension cycles (going over speed bumps or entering on an inclined surface). This is due to the Coil Spring not being formed correctly and rubs against the perch of the strut. The production solution for this issue was Improved parts installed in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.

Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.

is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.

the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.

over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution for this issue was Improved parts installed in production since CW 18/14. This document informs on how to diagnoise the issue as well.

IN CONJUNCTION WITH REAR PARKING AID SYSTEM. MODELS 2009-15 TIGUAN, CC, PASSAT, TOUAREG. *PE

*JS

will not operate.

A hard wired internet connection is also recommended.

the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.

incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

The presets shown on the display will not change when switching between bands.

satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.

In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

Follow the instructions below to pair the phone:

This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes

the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

compatibility for all 2011, and newer vehicles, as well as 2010 Routan

the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.

systems by: ? Visual Identification ? PR Code ? Part Number

screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:

?AF? Suffix Replacement Unit): When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.

setting when it is displayed in the instrument cluster.

hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.

NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.

NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.

dealers to share with customers about the misfueling guard.

The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.

vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).

However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.

essential to diagnose proper pump operation and to avoid unnecessary replacements

trim, and what needs to be serviced

There are recommendations to use top tier gasoline retailers

The black line is for fuel pressure supply and the blue line is for fuel pressure return.

injectors, if there is no Guided Functions Test Plan, utilize this documents procedure

REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS

generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.

This procedure is to be used ?After? the transmission has been removed from the vehicle.

Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.

automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.

TRANSMISSION

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

tear, outside influence and factory defect.

that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

tear, outside influence and factory defect.

that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.

To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.

This document contains Warranty information for coverage, and informs of methods to to service the issue

meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue

contaminants such as rail dust and industrial fallout from exterior paint.

with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service

The corrosion is caused by dirt accumulations and movements of the wheel liner. It discusses how to service the corrosion issue, and how to document it

a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.

in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance

Only)

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that is different than the 30 pin dock connector found on previous iPhone and iPod models.

Hotfix is to be used during the following actions: Brake Electronics (ABS) A3 Passat NMS Software Configuration/Coding

ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document

The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.

This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:

AFTER REPLACING THE STEERING RACK THE FAULT CODE 01309 008 IS SET IN ABS/ESP MODULE. ALSO INCLUDED MODEL GTI MY 2013, MODEL TIGUAN MY 2005-2007, MODEL RABBIT MY 2005/2011-2013, MODEL EOS MY 2005/2013, MODEL CC MY 2005-2008*JS

Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.

discussed in this document

droplets visible on inside of exterior light lenses. The document also informs how to service the issue.

Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.

NO TEST PLAN INFORMATION TO ADDRESS THIS.

NO TEST PLAN INFORMATION TO ADDRESS THIS.

over speed bumps or entering on an inclined surface). The product solution for this issue was that Improved parts were installed in production since CW 51/13, VIN: A3_EC0600001. This document provides the procedure to diagnose the issue

9,000 Volkswagen owners in the State of Ohio on February 10, 2020.

7,900 Volkswagen owners in the State of Georgia on January 24, 2020.

notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.

approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.

of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019.

The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension

The document also gives information on servicing the issue

There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.