2010 Volkswagen Passat Wagon TSBs
504 Technical Service Bulletins across 16 categories
Categories
Engine
138 bulletinsHow to measure engine oil consumption.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Engine Exhaust Flap Limited Warranty Extension
Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
VW Engine oil quality standards
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Rattling Noises from Engine Compartment Area or Exhaust System
VW Engine oil quality standards
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Proper Removal of Engine Cover to Avoid Breakage
Engine, Misfire Diagnostic Aid
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
Slave Cylinder - Clutch Pedal Operation Diagnosis
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...
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vehicles of various model-years and engine/transmission combinations.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...
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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
CBFA 2.0T TSI Engine
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
Engine oil pressure priming.
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder...
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notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.
Update engine oil quality standard lists (attachments)
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
In conjunction with the Florida Dept.
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of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder...
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notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...
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valve for Intake Manifold Flap
Ensure correct intake manifold is installed on engine, refer to ETKA.
Gasoline Engine Misfire Diagnosis document
Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...
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new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...
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should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
Volkswagen Note (Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011 Model Year Volkswagen...
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Vehicles with 2.0 TFSI Engine): As part of Volkswagen?s ongoing commitment to our environment, and in cooperation with the United States Environmental Protection Agency and the California Air Resources Board, Volkswagen is informing customers of the decision to extend the customers Emissions Control Systems Warranty for the intake manifold and fuel injectors under specific conditions to 10 years or 120,000 miles, whichever occurs first.
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...
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should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
Volkswagen Note (Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011 Model Year Volkswagen...
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Vehicles with 2.0 TFSI Engine): As part of Volkswagen?s ongoing commitment to our environment, and in cooperation with the United States Environmental Protection Agency and the California Air Resources Board, Volkswagen is informing customers of the decision to extend the customers Emissions Control Systems Warranty for the intake manifold and fuel injectors under specific conditions to 10 years or 120,000 miles, whichever occurs first.
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner.
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Also includes the CPPA engine code labor operation and time units.
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
Timing Chain Class Action Update
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure...
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Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High...
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Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
Update TB to include model year 2017 and include additional engine applicability.
The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
Tech Tips 92006-2014 Vehicles with 2.0T Gasoline Engine - N75 Solenoid Valve Diagnosis): When diagnosis on the above...
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engine leads to the testing of the N75, please refer this document with graphical aid. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Turbocharger fault codes P0299 and P0234 can be diagnosed using this test.
Idler roller for ribbed bely now available as a parts kit.
Technical Bulletin: This document has the fault codes to trouble shoot Intake Manifold Faults.
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It also contains the claim codes for warranty coverage
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
Other
77 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
GPS Antenna Concerns
Volkswagen Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Safety Related Inquiry and Reporting
Elsa newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Squeaks, Rattles, Noise, Repair Materials
Diagnostic assistance for excessive static current draw
Damage on External Chrome or Aluminum Surfaces
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Elsa Newsletter
Contacting the parts helpline
This Document informs dealers on VWP-23-01
Technical Bulletins.
Part ordering
This Document informs dealers on VWP-22-03
Additional safety related Inquiry and Reporting instruction.
Parts ordering information
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Volkswagen After Sales Weekly Communication - March 10, 2020
Include new special tool adapter and 2018 model year Jetta only
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
The part number listed in the document is to be returned if it meets the criteria provided.
This communication informs the dealers of details on the Takata parts allocation/ordering.
VAS 6154 Replacement Part Setup Guide
This communication informs the dealers of details on the Takata parts allocation/ordering.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This Document informs is the dealer FAQ associated with VWP-18-07
VW Diagnostic Content V2.36.5 Released
This Document informs dealers on the Revised VWP-18-07.
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New info on coverage for consequential damages
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
This communication informs the dealers of details on the Takata parts allocation/ordering.
Metadata adjustment. TB appeared with tech tips in Elsa.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
Takata Enrollment Form
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
This communication informs the dealers of details on the Takata parts allocation.
Software & Calibration
76 bulletinsHow to manage software versions using VW diagnostic Tool
Software Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
update to required vehicle wash shampoo.
Update warranty table labor operation numbers due to recent Saga updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
This bulletin contains general instructions for software updates.
Update to model year applicability.
Software Version Management (SVM)
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Update Top Tier brochure part number.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
Operational Update - Takata Return Parts Pickup
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Critical VW Diagnostic Content Update 2.36.5_Delayed
Critical VW Diagnostic Content Update 2.36.5
Takata_Updated Part Return_VW Dealer USA 07_2018
Update content and include additional models and model year applicability.
Update Tiguan oil pan labor operation number in warranty table.
This communication gives more information on the REPAIR & OWNER MOBILITY UPDATE
Campaign Parts Bulletin - 69M8 and 69M9 - Takata Part ordering process - On May 5th, a Campaign Parts Bulletin about the...
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updated Takata part ordering process was sent to all dealers. We?ve closely monitored the impact of that communication and would like to address several emerging trends.
To update claim processing statement.
To update claim process statement.
To update Claim process statement.
To update claim processing statement.
To update claim processing statement.
Takata - Parts allocation update - dealer communication
Quick Reference Update Guide of the vehicles expected upgraded software level.
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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Update information regarding Top Tier brochure.
Updated to include an additional diagnostic trouble code (P04F0)
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
To update required parts table.
To update required parts table.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Update TB to include model year 2016 & 2017 applicability
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
TO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.
TO UPDATE CLAIM PROCESSING STATEMENT.
Air Bags & Safety
40 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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2,743 Volkswagen owners in the State of New York on October 17, 2022.
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217...
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VW owners in the State of Virginia on July 21, 2022
Airbag Issues.
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022.
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406...
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Volkswagen owners in the State of Idaho on August 30, 2021.
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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4,206 Volkswagen owners in the State of New York on June 21, 2021.
In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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12,375 Volkswagen owners in the State of Texas on May 17, 2021.
In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices...
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to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020.
In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 640 Volkswagen owners in the State of Texas on July 28, 2020.
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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4,400 Volkswagen owners in the State of Tennessee July 7, 2020.
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218...
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Volkswagen owners in the State of Florida on June 26, 2020.
In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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600 Volkswagen owners in the State of Nebraska on March 23, 2020.
In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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9,000 Volkswagen owners in the State of Ohio on February 10, 2020.
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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7,900 Volkswagen owners in the State of Georgia on January 24, 2020.
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder...
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notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.
In conjunction with the Houston Dept.
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of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019.
XPO Phone Outage - Takata Airbag/Inflator Returns
In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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3,400 Volkswagen owners in the State of Minnesota on September 16, 2019.
In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019.
In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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6,235 Volkswagen owners in the State of Virginia on August 12, 2019.
In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 68 Volkswagen owners in the State of California on August 5, 2019.
Volkswagen will be sending Takata airbag recall reminder notices daily over a span of five business days to...
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approximately 1,712 High Risk Volkswagen owners.
In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall...
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reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019.
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019.
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 3,200 Volkswagen owners in Alabama on June 17, 2019.
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
Dealer Communication - ODIS Service TDI Flash & Takata Airbag Recall
As a result, in order to ensure proper diagnostic procedure completions and log submissions as required by Takata...
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Airbag Recall 69Q9, all diagnostic devices in service must be updated to V2.36.5 prior to performing the recall procedures.
Campaign Parts Bulletin - 69M8 and 69M9 - Today, May 5th is the final standard weekly allocation of Takata airbag inflators.
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After this date, Takata allocations will be based on the previous week?s paid claim volume. It is CRITICAL that claims are submitted in a timely fashion in order to receive an appropriate volume of additional parts to support demand.
This document reminds dealers that Takata SDI Frontal Airbag Inflators replaced with the 69M9 Safety Recall will not be...
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requested for return through the Warranty Parts Portal but will be requested for return through the Takata XPO Return Program.
Electrical
36 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Battery testing. Updated to include additional model and model year applicability.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Body & Paint
28 bulletinsLack of paint under roof
Wind & Water Leak Checking
Removing Paint Contaminants from Exterior Paint
Removing Paint Contaminants from Exterior Paint
Corrosion on Rear Door in Trim Strip Area
Corrosion on Rear Door in Trim Strip Area
Corrosion on the Front Door in Trim Strip Area
Corrosion on the Front Door in Trim Strip Area
Corrosion On Rear Lid Around Rear Lights
Corrosion on the rear lid around the license plate light (Figure 1, red outline).
Corrosion on the roof (in the contact area of roof rail/roof rail base) - Figures 1 and 2.
Front Fender - Corrosion on Wheel Arch
Front Fender - Corrosion on Wheel Arch
Corrosion on hood edge.
Rear quarter panel corrosion.
Corrosion on wheel arch.
Corrosion on Rear Lid at Rear Window Area.
51 16 02 June 7, 2016 2039000 Supersedes Technical Bulletin V511403 dated December 16, 2014 to update Claim Processing statement.
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Corrosion on the Roof in the Area of the Roof Rails Corrosion on the roof (in the contact area of roof rail/roof rail base)
58 16 03 June 13, 2016 2039212 Supersedes Technical Bulletin 581503 dated July 21, 2015 to update Claim Processing statement.
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Corrosion on Rear Door in Trim Strip Area
Corrosion may be found on the folded edge of the hood.
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Supersedes TB V551603
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin (Corrosion on the Front Door in Trim Strip Area): Because of incomplete bonding of the trim strip...
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water can get between trim strip and door. This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.
Technical Bulletin (Corrosion on Rear Door in Trim Strip Area): Because of incomplete bonding of the trim strip water...
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can get between trim strip and door. Because of water ingress, corrosion is possible in the area of the guide holes. This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.
Technical Bulletin (Front Fender - Corrosion on Wheel Arch): The wheel liner touches the arch area of the fender and...
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rubs off the paint in the contact area. The corrosion is caused by dirt accumulations and movements of the wheel liner. The document informs how to identify affected parts. It then gives direction on servicing the issue
Document discusses issues with The wheel liner touches the arch area of the fender and rubs off the paint in the contact area.
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The corrosion is caused by dirt accumulations and movements of the wheel liner. It discusses how to service the corrosion issue, and how to document it
The document refers to Corrosion being found where the rear bumper cover meets the quarter panel.
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It discusses how it can happen, and where to find warranty coverage to service the parts
Document discusses Corrosion that may be found on the folded edge of the hood.
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The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service. It discusses where to find what applies to warranties that offer coverage for the service
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Infotainment
22 bulletinsUpdate Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns
Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns
Satellite Radio Overview
Coding Information for Replacing ?AC? Suffix Radios with ?AF? Suffix Replacement Unit
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns
Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns
Satellite Radio Overview
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in...
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the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...
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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.
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Follow the instructions below to pair the phone:
The streaming music feature on vehicles equipped with factory or dealer installed Bluetooth will be available only in certain instances.
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The vehicle must be equipped with the RCD 310 or RCD 510 (Premium 8) radios or the RNS 510 or RNS 315 navigation systems. The Bluetooth system must be either the UHV low (9W2), UHV?NAR (9W7 or 9ZR) factory installed systems or the Volk ? L dealer installed system.
Radio knob replacement instead of radio replacement w/ knob part number.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Alternative method for radio code retrieval.
Technical Bulletin (Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns): This...
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document informs that the following software symptoms may occur: ? Loss of presets ? Loss of speed dependent volume settings ? ?Gong? displayed on radio when using satellite radio ? Sporadic loss of sound in AM mode ? After selecting ?Channels? on screen 1 and scrolling on screen 2, the unit will sometimes go back to screen 1 The production solution to this issue is Software 0043 released MY 2011. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns): This...
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document informs that the following software symptoms may occur: ? Loss of presets ? Loss of speed dependent volume settings ? ?Gong? displayed on radio when using satellite radio ? Sporadic loss of sound in AM mode ? After selecting ?Channels? on screen 1 and scrolling on screen 2, the unit will sometimes go back to screen 1 The production solution to this issue is Software 0043 released MY 2011. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Alternative method for radio code retrieval.
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may...
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be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
Tech Tips (Vehicles equipped with Premium (RCD 510) Radios ? Coding Information for Replacing ?AC? Suffix Radios with...
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?AF? Suffix Replacement Unit): When replacing the radio on a 2010 ? 2011 vehicle equipped with a Premium 8 (RCD 510) radio with part number ending in the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.
Pre-Delivery & Maintenance
20 bulletinsVehicle Concerns Before Recall Repair Available
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP-Towing & Loaner Vehicle
Recall Reminder Part Labels
Takata Reminder Mailing.
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City of La Puente (CA) / Safety Recalls 69Q8, 69Q9, 69Y5
Takata Recall Reminder / 69Q9 Vehicles with Criteria SP
Effective immediately, TK Services Inc.
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will resume scheduling part pick-up from dealerships and service centers.
Takata Incentive Program - Safety Recalls 69Q8 and 69Q9
Original version accidently archived 8/9/19.
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Recreate exact content in new format and republish, as warranty policy still relevant to applicable later model years.
Takata Reminder Mailing - Mississippi DMV /Safety Recalls 69Q8, 69Q9, 69Y5
New ODIS Service Application
This Document informs dealers on the Revised VWP-18-07.
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New info on 10% maintenance intervals
Takata Parts Allocation & Warranty Claims Submissions
Campaign Tip - 69M8 and 69M9 - Takata part label Information
Fuel System
18 bulletinsA list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
High Pressure Fuel Pump Diagnosis
Gasoline Quality
Install Misfueling Guard
Install Misfueling Guard
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...
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dealers to share with customers about the misfueling guard.
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
Gasoline fuel additive
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements.
Lighting
16 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
When diagnosing a power rear lid that will power open but will not power close, check operation of luggage compartment lamp W3.
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Lamp should be on with rear lid open and off with rear lid closed.
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Rear Lid Will Not Power Close, No Faults Stored): This document informs when diagnosing a power rear lid...
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that will power open but will not power close, check operation of luggage compartment lamp W3. Lamp should be on with rear lid open, and off with rear lid closed. If lamp is not on with rear lid open, disconnect lamp and attempt to power close rear lid. If rear lid closes with luggage compartment lamp W3 disconnected, replace lamp for a possible failed diode.
Condensation and/or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Rear Lid Will Not Power Close, No Faults Stored): This document informs when diagnosing a power rear lid...
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that will power open but will not power close, check operation of luggage compartment lamp W3. Lamp should be on with rear lid open, and off with rear lid closed. If lamp is not on with rear lid open, disconnect lamp and attempt to power close rear lid. If rear lid closes with luggage compartment lamp W3 disconnected, replace lamp for a possible failed diode.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Rear Lid Will Not Power Close, No Faults Stored): When diagnosing a power rear lid that will power open...
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but will not power close, check operation of luggage compartment lamp W3. Lamp should be on with rear lid open and off with rear lid closed. This document informs of the procedure to performs if the lamp is not on with rear lid open
Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update...
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programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
HVAC & Climate
15 bulletinsHow to check for HVAC system leaks using nitrogen.
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
A/C requirements, update to model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Discussion on Corrosion on Rear Lid at Rear Window Area When the rear window heater is switched ON, power is transmitted...
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to the outer sealing lip of the rear window. In some places the window sealer makes contact with the bus bar of the rear window heater. Contains examples on making claims for repair work
Transmission
9 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Automatic Transmission Fluid Requirements
Automatic transmission fluid requirements.
Auto Trans fluid requirements.
Transmission Fluid requirements updated to include additional model year applicability.
Tech Tips (Measure Value Block Request): If a request has been made for several MVBs from a DSG transmission, the test...
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plan "Read measured values for obligation to report" can be selected. This function will retrieve all of the MVBs from the transmission which can be attached to a VTA ticket. This selection is available under Guided Functions or GFF when using VAS-PC, an example is shown below.
Suspension
3 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Brakes
3 bulletinsStrut or Shock Absorber Leak Assesment.
Antilock brake function test direction.
Antilock brake function test direction.
Tires & Wheels
2 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Hybrid & EV
1 bulletinCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.