2014 Volkswagen Jetta TSBs
1,000 Technical Service Bulletins across 17 categories
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242 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
Model Year 2014 Prepaid PDI Time Units
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
Car Net? Equipped Vehicles False Outbound Calls
Instrument Cluster Illumination
New Loaner Policy for VW Customer Mobility Vehicles
On-car analysis list
Auto Unlock Function
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Safety Related Inquiry and Reporting
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FLUID CAPACITY CHART
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Reminder: Improvements to Technical Information Titles in ElsaPro
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Quick Reference Specification Book
Quick Reference Specification Book
Quick Reference Specification Book
By-Pack At Delivery
Prepaid PDI Time Units (U.S.
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By-Pack At Delivery
By-Pack At Delivery
Squeaks, Rattles, Noise, Repair Materials
Helpline & Parts Dept.
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contact information.
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
please contact VW Helpline before attempting repair
please contact VW Helpline before attempting repair
Customer Letter
Generator Replacement
Diagnostic assistance for excessive static current draw
Damage on External Chrome or Aluminum Surfaces
Parts Returned to the WPRC Must be Complete and Packaged Correctly to Prevent Transit Damage
2014 Volkswagen Beetle/Beetle Convertible Quick Reference Specification Book
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY
Listed in the table below are the time units used in the calculation of the Prepaid PDI (PPDI) payment for model year...
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2014 vehicles
CV boot damage identified.
Monroney Label Placement
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On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
Generator replacement.
Contacting the parts helpline
Generator Replacement
This Document informs dealers on VWP-23-01
90-11-07 Instrument Cluster Illumination
Evaluate TDI vehicle for repurchase prior to repairs
This Document informs dealers on VWP-22-06
This Document informs dealers on VWP-22-06.
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Revised to reflect the Vehicle Eligibility
This Document informs dealers on VWP-22-06
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Tech Tips.
Tech Tips.
Technical Bulletins.
Mandatory Installation from Web-Server.
Webinars and Job Aids.
ODIS Quick Reference Guide.
please contact VW Helpline before attempting repair.
Part ordering
Auto Unlock Function.
VW Elsa News Letter
On-Car Analysis List.
VW Elsa Newsletter.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
Diagnostic assistance when vehicle readiness will not set.
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers
N80 vacuum test diagnostics.
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Micro switch customer call list.
Car Net Direction summary
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
The part number listed in the document is to be returned if it meets the criteria provided.
The part number listed in the document is to be returned.
The part number listed in the document is to be returned.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
The part number listed in the document is to be returned if it meets the criteria provided.
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Email Important TDI Announcement Duplicate Photos in IN-FORM
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Additional Safety Inquiry and Reporting instruction.
Email Important TDI Announcement Duplicate Photos in IN-FORM
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Iinclude additional model year applicability and tool information.
Tip demonstrating label information for clarity
The 2.0L Gen1 FAQ document is to assisty our VWGoA dealers with frequently asked questions and answers to allow them to...
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assist the VW & Audi owners.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...
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repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
Iinclude additional model year applicability and tool information.
Tip demonstrating label information for clarity
The 2.0L Gen1 FAQ document is to assist our VWGoA dealers with frequently asked questions and answers to allow them to...
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assist the VW & Audi owners.
The fault code in this document was revised on page 2.
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One extra zero was provided.
Tip to assist in setting readiness.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...
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repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
Adhesive application for installation on all areo parts solds as an accessory
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the...
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Pre-existing MIL-On Condition.
This Document informs is the dealer FAQ associated with VWP-18-07
This Document informs dealers that 2.0L TDI Gen 1 and Gen 3 Customer Vehicles are no longer eligible for the...
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Pre-existing MIL-On Condition.
Balance shaft direction for debris issues.
2.0L TDI Settlement Deadline 12/30/2018 - Important Reminders
On-car analysis list from March 7th, 2017
On-car analysis list from August 25th, 2015
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaint: Mil?on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
Loss of 15 power defeat process.
DTC Status Bit Definitions.
Email_Important TDI Announcement - Final Months of 2.0L Claims Program_VW
Waste spark description and diagnosis.
This Document informs dealers on the Revised VWP-18-07.
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New info on coverage for consequential damages
Alternate diagnostic process for overheating.
To include an additional model year applicability.
On-car analysis list of Customer Complaint: Mil-on with fault code P046C, untouched vehicles
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
On-car analysis list of Customer Complaints: MIL?on
Engine
204 bulletinsHow to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
VW Engine oil quality standards
Wiper Motor Noisy or Inoperative
Frozen Charge Air Cooler, Engine no start updated to include Parts ordering notification.
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR...
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Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Rattling Noises from Engine Compartment Area or Exhaust System
Fuel injector seals for 2.0L (CBPA) engine code
VW Engine oil quality standards
2.0L TDI Engine
1.8L TSI Engine
2.0L TSI Engine
1.8L TSI Engine
Engine Oil Level
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Engine Oil Level
Oil Consumption Measurement
Oil Consumption Measurement
Camshaft Adjustment Valve 1 -N205- Diagnosis
Proper Removal of Engine Cover to Avoid Breakage
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
Update Programming ECM to Correct Engine Load Calculations
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
Engine, Misfire Diagnostic Aid
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Slave Cylinder - Clutch Pedal Operation Diagnosis
Engine will not start after standing in cold weather below 0C (32F), MIL may be illuminated with various induction...
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and/or boost system faults stored in ECM.
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
Engine will not start after standing in cold weather below 0C (32F), MIL may be illuminated with various induction...
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and/or boost system faults stored in ECM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Wiper Motor Noisy or Inoperative
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
Temporary warranty process and parts return program (1.8T engine models)
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.
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This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
A change was made to the engine Oil Filter Adapter (OFA) for 2014 Model Year vehicles that resulted in a change in the oil filter element.
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It is important to note that the two different designs are Not interchangeable. Failure to install the correct oil filter WILL result in permanent engine damage.
An oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by...
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installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.
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Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.
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Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Disconnect both O2 sensors (front and rear), start engine and let idle.
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Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.
When replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be...
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primed.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine Control Module software.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
VW Engine Oil Capacities.
Engine oil pressure priming.
oil pressure at idle or oil pressure light on.
Camshaft Timing Faults after Cylinder Head Replacement.
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Updated to include additional models.
Update engine oil quality standard lists (attachments)
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Engine Performance, DTC's stored.
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Update to warranty table vendor codes
Update engine oil quality standard lists (attachments)
Camshaft timing faults may store in ECM after cylinder head or engine replacement.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states...
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MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401
Update to Volkswagen engine oil specification attachments.
Timing chain reset adaptation.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action.
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This could impact vehicle tailpipe emissions.
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action.
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This could impact vehicle tailpipe emissions.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Diagnostic steps to address faults for N80 valve - 1.4l
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
SERV_ACT - Engine Control Module (ECM) Software_REVISED
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Engine oils which meet Volkswagen oil quality standards.
SERV_ACT - Engine Control Module (ECM) Software_REVISED
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...
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valve for Intake Manifold Flap
Ensure correct intake manifold is installed on engine, refer to ETKA.
Gasoline Engine Misfire Diagnosis document
Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...
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new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.
SERV_ACT - Engine Control Module (ECM) Software_REVISED
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.
Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/low oil pressure at idle or oil pressure light on): This...
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document informs to check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.
Tech Tips (Fuel injector seals for 2.0L (CBPA) engine code): Fuel injector seals are available separately for service repairs.
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It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return...
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program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system & transmission topics to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return...
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program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system, and transmission topics to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold...
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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
SERV_ACT - Engine Control Module (ECM) Software_REVISED
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.
Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/ low oil pressure at idle or oil pressure light on): This...
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document informs to check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.
Tech Tips (Fuel injector seals for 2.0L (CBPA) engine code): Fuel injector seals are available separately for service repairs.
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It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Service Information (2014 Volkswagen 1.8T engine - Market Introduction Temporary warranty process and parts return...
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program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system & transmission topics to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return...
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program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system, and transmission topics to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold...
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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
SERV_ACT - Engine Control Module (ECM) Software_REVISED
Engine Control Module (ECM) Software_REVISED
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner.
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Also includes the CPPA engine code labor operation and time units.
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
SERV_ACT - Engine Control Module (ECM) Software
SERV_ACT - Engine Control Module (ECM) Software
Diagnostic protocol for engine noise with cam timing faults
This document advises dealers regarding the Timing Chain/Timing Chain Tensioner Limited Warranty Extension
Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine...
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oil dip stick.
Clarification that no G410 is installed on these engines.
Timing Chain Class Action Update
Software & Calibration
109 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
ODIS Service Update
Climatic Software (NVLW)
Climatic Software (NVLW)
Software Version Management
This is to inform you of an upcoming UPDATE that will be visible in Elsa and ServiceNet on or about
The removal procedure for Jetta (162) has been updated in the Elsa repair manual.
Quick Reference Update Guide
This communication is a notice for software changes with the ODIS program for specific cars.
Software Version Management (SVM) instruction.
This communication is a notice for software changes with the ODIS program for specific cars
Quick reference update guide.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
ODIS Service application update V2.2.0
Update model year applicability to include 2023.
ACC Calibration Process
update to required vehicle wash shampoo.
Update warranty table labor operation numbers due to recent Saga updates.
Update warranty table labor operation numbers due to recent Saga updates.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update Technical Bulletein.
Software updates.
Upcoming update 24AE.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
KESSY equipped Key Adaptation, updated to add model year applicability.
Software Version Management (SVM)
Update to brochure purchase url
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to include additional components in parts table.
Update to model and model year applicability and remove WISE claiming information.
Update to part quantity in Part Table.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to remove duplicate bolt part number in Passat part table.
Update labor operation numbers per Saga updates.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update Top Tier brochure part number.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Update to include 2020-2021 model and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model applicability to MY 2020.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Information regarding updated cam bracket fastener length.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to include additional model and model year applicability.
Update to labor operation claiming number per Saga updates.
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability.
This document outlines updates to the software used to perform vehicle diagnostics
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
This document outlines updates to the diagnostic software (ODIS).
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
Updated to include additional labor operations due to labor time updates in Elsa.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update incorrect model year applicability in model table.
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Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Updated to address additional model years.
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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Updated to address additional model years.
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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Update incorrect model year applicability in model table.
Update incorrect model year applicability in model table.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Remote lock function.
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Update to model year applicability.
Update parts table.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
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calibration or set a limit exceeded fault.
Update to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Direction to verify software levels to address P1612/U03000
Updated to include additional model and model year applicability.
Addressing concerns after campaign 24DR software update
Update content and include additional models and model year applicability.
Electrical
104 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta...
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MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration
Battery testing
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Washer Level Sensor
Washer Level Sensor
Equipped with UMI Module ? Poor Sound Quality When Using Bluetooth System During Phone Calls
1.8T ECM/TCM Software
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
A/C Control Module Basic Settings
Addressing Cybersecurity or Vehicle Hack concerns
A/C Control Module Basic Settings
No Charging System Voltage
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
1.8T ECM/TCM Software (FED_EMS)
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with...
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Fault P2463 DPF Soot Accumulation
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with...
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Fault P2463 DPF Soot Accumulation
Update Programming to Eliminate DTC P050A Stored in ECM Fault Memory
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module
On the vehicles listed above, the auto unlock feature will only unlock the door(s) that were unlocked when the vehicle was last entered.
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For example, if the vehicle is set to unlock only the driver?s door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver?s door is unlocked during entry, only the driver?s door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.
The location of the G85 steering angle sensor in these vehicles depends upon the steering system.
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...
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sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
Use the following procedure to diagnose active wheel speed sensor complaints
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Use the following procedure to diagnose active wheel speed sensor complaints:
When diagnosing a low battery or no charging system concern, start by inspecting the SA1 200 amp fuse in the SA fuse block.
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DO NOT replace the generator. Perform a voltage drop test between threaded connections 508 and SA1 as shown in Figure 1. If the voltage drop is above .02V, disconnect the battery and remove the cables at the 508 connection and the SA1 connection. Check for continuity of the threaded plate connection between 508 and SA1. If fuse SA1 is found to have an open circuit, replace the fuse and check the threaded connections closely.
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read...
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accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is...
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placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in the overhead console. If this concern is verified and there is no damage to the terminal(s) or connector(s), simply secure or plug in the loose connector.
Under the ?Control Module? tab right click on address word ?17 Dash Board?.
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Open ?Control module OBD?. Click ?
To set basic setting on the Climatic control module after replacement for fault code 00898 follow steps below
Electric coolant fans continue to run after ignition is switched off.
Active grille air shutter "A" control circuit range/performance.
Emissions service action 24DR/ECM Software.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
A/C Control module basic settings
No charging system voltage.
Discharged Battery, Diagnosis for excessive current draw.
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...
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suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...
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suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...
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Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...
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Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Hood release...
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inoperative Customer states MIL-on with P0401
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
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MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative Customer states MIL-on with P0401
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Directions to assist in performing basic settings for the ac control module
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Directions to assist in performing basic settings for the ac control module
Remote Key Battery Replacement.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing...
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a low battery or no charging system concern.
Tech Tips (A/C Control Module Basic Settings): This document informs how to set basic setting on the Climatic control...
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module after replacement for fault code 00898
Tech Tips (Auto Unlock Function): On the vehicles listed above, the auto unlock feature will only unlock the door(s)...
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that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver's door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver's door is unlocked during entry, only the driver's door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the...
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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
Coding information for replacement ECM to address specific fault setting after the install.
Tech Tips (A/C Control Module Basic Settings): This document informs how to set basic setting on the Climatic control...
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module after replacement for fault code 00898
Tech Tips (Auto Unlock Function): On the vehicles listed above, the auto unlock feature will only unlock the door(s)...
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that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver?s door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver?s door is unlocked during entry, only the driver?s door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.
Tech Tips (No Charging System Voltage): This document informs with a general overview of how to inspect and diagnosing...
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a low battery or no charging system concern.
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the...
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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.
Coding information for replacement ECM to address specific fault setting after the install.
Low side fuel pressure sensor explanation.
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Pre-Delivery & Maintenance
63 bulletinsVehicle Concerns Before Recall Repair Available
2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance
Wiper Blade Inspection for Proper Warranty Coding
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net? Operating Control Unit (OCU) Service Guidelines & General Information
Inspection Service Reminder, ?Inspect Now? Message
Resetting Inspection Service and Interval Service
Quick Spec Guides Now published on ServiceNet
Quick Spec Guides Now published on ServiceNet
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
PDI - Vehicle Inspection, Protection Removal and Detailing
PDI - Vehicle Inspection, Protection Removal and Detailing
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Wiper Blade Inspection for Proper Warranty Coding
Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S.
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Only)
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages (U.S.
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Only)
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (UMI equipped models)
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (UMI equipped models)
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (UMI equipped models)
Temporary warranty process and parts return program
Volkswagen Warranty Policies and Procedures ? April 2014
Volkswagen Warranty Policies and Procedures Manual ? US Edition, November 2014
Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with...
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a loaner or rental vehicle while their existing vehicle is being repaired.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Operating Control Unit (OCU) Service Guidelines & General information
When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse.
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If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
Warranty.
Recall Reminder Part Labels
This Document informs dealers on the the Frequently Asked Questions for the new Water Pump Limited Warranty Extension
This Document informs dealers on the the new Water Pump Limited Warranty Extension
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of...
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guidelines that should be followed to prevent mishandling of the Operating Control Unit
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI,...
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Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI,...
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Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of...
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guidelines that should be followed to prevent mishandling of the Operating Control Unit
This Document informs dealers on the Revised VWP-18-07.
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New info on 10% maintenance intervals
Transmission
62 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Choosing Service Numbers ? Transmission and Drivetrain
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...
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with varying sound levels.
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Automatic Transmission Fluid Requirements
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Mechatronics unit or transmission replacement tips after KO clutch line is opened for service.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...
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P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...
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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...
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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...
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noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.
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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.
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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.
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Vehicle is towed in. Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...
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release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...
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release inoperative Customer states MIL-on with P0401
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
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noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
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noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
Transmission Fluid requirements updated to include additional model year applicability.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming...
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may cause shift quality concerns and/or rough running behavior depending on driving conditions. The corrective action taken for this issue was to Update the TCM and ECM software
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in...
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combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. The production solution to this issue was optimized software to address concerns listed in the Technical Background.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
UPDATE Technical Bulletin (TCM programming, and ECM programming quality concerns): Current TCM programming in...
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combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. The production solution to this issue was optimized software to address concerns listed in the Technical Background.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming ...
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may cause shift quality concerns and/or rough running behavior depending on driving conditions. The corrective action taken for this issue was to Update the TCM and ECM software
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)
Fuel System
45 bulletinsA list of suggested fuel stations
Fuel Additive
Diesel Models only. Repurchase Prior to Repairs
Recommended Gasoline Quality
Diesel Fuel System and Repair
55H9 Fuel Door (NVLW)
55H9 Fuel Door (NVLW)
Gasoline Quality
Fuel Door
Fuel Door
Today we have released a technical bulletin for 2014 MY Jetta vehicles addressing complaints of the fuel door sticking/difficult to open.
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In order to prevent customers from experiencing this issue, we are asking dealers to ensure that the fuel door of any 2014 MY Jetta opens properly prior to customer delivery. If the fuel door is difficult to open, please perform Technical Bulletin 55 14 01 (2036334).
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
Fuel injector seals are available separately for service repairs.
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It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed. Please see ETKA for the latest parts information.
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS...
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vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Gasoline fuel additive
Fuel door binding or sticking due to excess material inside of the fuel door housing.
Fuel door binding or sticking due to excess material inside of the fuel door housing.
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality check.
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Update to model and model year applicability.
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
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Update to clarify procedural step and add "if needed" to warranty and part tables.
Gasoline quality.
High soot loads prior to regeneration can cause possible restrictions in the EGR filter.
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
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Update to MAF labor operation number.
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
Fuel injector seals for 2.0L.
Diagnosis for EGR flow insufficient.
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Update to parts table.
Diagnosis for EGR flow insufficient.
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Update to parts table.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Update to existing tip for fuel quality checking.
Catalytic Converter Regeneration Scan Tool instruction.
Due to a parts catalog error, incorrect emissions related component(s) may have been installed on some vehicles during a past service repair visit.
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Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.
Due to a parts catalog error, incorrect emissions related component(s) may have been installed on some vehicles during a past service repair visit.
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Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.
This document informs dealers of a revision to the Extended Emissions Warranty Limited Warranty Extension for 2.0L TDI Gen 1 vehicles.
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Added clarification on totaled vehicles and loaners
Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.
Alternative diagnosis for lean fuel trim.
Diesel Fuel System Repair procedure modification.
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TDI models.
Alternative diagnosis for lean fuel trim.
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...
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process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads...
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prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...
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process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads...
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prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.
Body & Paint
34 bulletinsReplace Door Lock and Cap.
Lack of paint under roof
Wind & Water Leak Checking
Customer States Windshield Wipers Streak or Smear
Broken or Difficult to Adjust, Dash Panel Air Vents
Rear of teering wheel trim modification for noise when maneuvering.
Removing Paint Contaminants from Exterior Paint
Removing Paint Contaminants from Exterior Paint
Window Switch Replacement
Window Switch Replacement
Noise from Door Panel while Driving
Sunroof / Sunshade, Will Not Open
Front Door Locks Hard to Release
Front Door Locks Hard to Release
Customer may comment that the front door is hard to open with exterior handle.
Front Door Latches Hard to Release
For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient...
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temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
Bring the vehicle into the shop.
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Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
The alarm siren may activate immediately after opening the door, after unlocking using the physical key.
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A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction.
A concern of water leak into the front passenger compartment may be caused by a seam sealer skip or hole in the area...
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around hood hinge or behind front fender.
Inspect the cowling for warp, gaps or low seal compression between the hood and cowl weather strip.
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Straighten the
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Front door locks hard to release.
Corrosion, Front fenders, at upper wheel opening.
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Broken or Difficult to Adjust, Dash Panel Air Vents.
Water Leak into Front Passenger.
Republication of archived technical tip for water leak testing fixture.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air...
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vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
Tech Tips (Water Leak into Front Passenger Compartment): A concern of water leak into the front passenger compartment...
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may be caused by a seam sealer skip or hole in the area around hood hinge or behind front fender. This document informs of the procedure to Isolate leak locations.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air...
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vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
Tech Tips (Water Leak into Front Passenger Compartment): A concern of water leak into the front passenger compartment...
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may be caused by a seam sealer skip or hole in the area around hood hinge or behind front fender. This document informs of the procedure to Isolate leak locations.
Lighting
32 bulletinsVolkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Outer Tail Lamp Bulb Holder
Daytime Running Light (DRL) Indicator in Instrument Cluster
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Check under the oil filter for the mandrel to be missing.
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This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.
There are no bolts installed at the 9 and 3 o?clock positions from the factory.
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No bolts need to be installed in these locations while performing repairs. See photos for reference.
The picture below shows an A6 Jetta Outer Tail Lamp Bulb Holder (Part Numbers 5C6945257 & 5C6947258).
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During the assembly process of this component, the manufacturer utilizes a plastic weld to complete the assembly. This plastic weld flux is completely normal and is not evidence of any malfunction. No repair or replacement attempt should be performed, as this is not indicative of any problem.
The instrument cluster illumination is controlled by a photocell inside the cluster.
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If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the illumination is affected. See figure 1 below for example of the photocell location based on a 2011 Jetta sedan. Location can change based on model.
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Tail Lamp Bulb Holder): This document shows an A6 Jetta Outer Tail Lamp Bulb Holder photo (Part Numbers 5C6945257 & 5C6947258).
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During the assembly process of this component, the manufacturer utilizes a plastic weld to complete the assembly which is shown in the photo. This plastic weld flux is completely normal and is not evidence of any malfunction. No repair or replacement attempt should be performed, as this is not indicative of any problem.
Condensation and/or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Tail Lamp Bulb Holder): This document shows an A6 Jetta Outer Tail Lamp Bulb Holder photo (Part Numbers 5C6945257 & 5C6947258).
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During the assembly process of this component, the manufacturer utilizes a plastic weld to complete the assembly which is shown in the photo. This plastic weld flux is completely normal and is not evidence of any malfunction. No repair or replacement attempt should be performed, as this is not indicative of any problem.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
Infotainment
30 bulletinsInfotainment Worksheet (U.S.
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Only)
RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
UMI Software Update for Various Bluetooth Concerns
Infotainment Worksheet (U.S.
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Only)
All Navigation Radios-All Models
Infotainment Worksheet (U.S.
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Only)
RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
UMI Software Update for Various Bluetooth Concerns
Infotainment Worksheet (U.S.
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Only)
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls,...
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on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.
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This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder.
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Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder.
Radio knob replacement instead of radio replacement w/ knob part number.
Jetta Bluetooth manual coding procedure.
Infotainment Worksheet.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Cam screen damage.
Infotainment worksheet.
Addressing Component Protection display .
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Update model and model year applicability.
Addressing Component Protection display .
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Update model and model year applicability.
Alternative method for radio code retrieval.
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf).
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This document informs if a vehicle's Monroney label displays wheel locks in the "Packages/Options" (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be...
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provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf).
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This document informs if a vehicle?s Monroney label displays wheel locks in the ?Packages/Options? (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be...
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provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
Alternative method for radio code retrieval.
Brakes
19 bulletinsUpdate Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
If the battery has a low state of charge or is disconnected, fault code 02757 ?adapting tire pressures? may set in address 03 ? Brake Electronics.
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The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.
Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal
Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal
Brake Disc Pulsation or Vibration (U.S.
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Only)
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation.
Brake Disc Pulsation or Vibration (U.S.
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Brake Disc Pulsation or Vibration
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake...
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noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Antilock brake function test direction.
Antilock brake function test direction.
Brake disc Pulsation or Vibration repair instruction
HVAC & Climate
16 bulletinsHow to check for HVAC system leaks using nitrogen.
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
Whistle Noise from Center Vent Area; Blower Set On 3 or 4 with Full Heat Selected
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.
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Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.
A/C requirements, update to model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
New a/c machine version added to table.
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Removal of Behr Flush kit.
Steering
13 bulletinsThis Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...
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wheel being off center and to provide information on checking for steering wheel off center.
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...
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wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324
This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering...
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wheel being off center and to provide information on checking for steering wheel off center.
Be aware that the daytime running light (DRL) indicator in the instrument cluster is only functional on vehicles...
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equipped with right side steering wheel controls. Indicator may be visible in instrument cluster on vehicles without right side steering wheel controls, but will not function.
This Document was revised.
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The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Steering Wheel Off Center.
steering wheel being off center and to provide information on checking for steering wheel off center.
This Document informs dealers the warranty extension for the steering column lock housing has been revised to include...
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2014 and 2015 model year
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
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column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
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column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
Horn and ancillary steering wheel controls diagnosis.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Tires & Wheels
12 bulletinsTPMS/ESC Software (FED_EMS)
TPMS/ESC Software (FED_EMS)
TPMS/ESC Software Update
The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE.
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SEE OWNER?S MANUAL FOR DETAILS.
This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when...
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performing four wheel alignments.
Wheel Locks Missing at Delivery
Starting with model year 2014 wheel locks are no longer standard equipment.
Four Wheel Alignments.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...
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steps that should be followed when performing four wheel alignments.
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...
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steps that should be followed when performing four wheel alignments.
Air Bags & Safety
6 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
Airbag Warning Lamp ON, DTCs B200009, B200049 or U101200 Stored in Airbag Control Unit
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn...
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resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Airbag Warning Lamp ON): The airbag control unit self-test may be susceptible to alarm horn...
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resonance during the self-test causing the airbag light to illuminate in the instrument panel. If this situation occurs, the airbag system remains operational. This document informs how to Install an alarm kit and replace the airbag control unit. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Suspension
5 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
Strut or Shock leak assessment.
Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer...
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states blower stays on Any TDI within the vehicle/MY range
Hybrid & EV
4 bulletinsUpdate regeneration test plan instruction.
Update to regeneration instruction.
Nox regeneration information.
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Updated to correct the tech tip number in the title.
Campaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.