2011 Volkswagen Jetta TSBs

Only)

Vehicles Registered in the State of Minnesota Only (US Dealers

Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory.

misfueling cases where diesel engine vehicles are mistakenly fueled with gasoline. The resulting fuel system contamination can lead to costly repair that are not covered under warranty.

and/or boost system faults stored in ECM.

and/or boost system faults stored in ECM.

The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

vehicles of various model-years and engine/transmission combinations.

certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.

This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. If water pump replacement is necessary, ensure that any engine oil is thoroughly cleaned off, prior to water pump installation. Please note that when replacing the water pump or opening the cooling system, there is a special bleed procedure that has to be performed. Vacuum bleed the cooling system for 10 minutes. Start the engine and let idle until the thermostat opens and the cooling fan runs, before driving vehicle or raising engine RPM.

When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.

vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.

Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.

Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.

When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.

that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.

primed.

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.

?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

(excludes Routan & ID.4)

(excludes Routan & ID.4)

(excludes Routan & ID.4)

(excludes Routan & ID.4)

Update to model year applicability.

Update to attachments.

Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

Update procedure and work sheet.

Update to warranty table vendor codes

Updated to include additional model and model year applicability.

exterior paint finish.

states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Wind noise from front doors Customer states MIL-on with P0401

MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401

Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.

with servicing engine control module issues:

and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed.

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

observations that need to be taken to service a water pump replacement

of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.

diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing

more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles are mistakenly fueled with gasoline. The resulting fuel system contamination can lead to costly repairs that are not covered under warranty. This document contains the procedure to install the Misfueling Guard.

from malfunctions of the Exhaust Pressure Control Valve. If one or more of the faults are stored in the ECM fault memory, remove the exhaust flap to check for a sticking condition. If the flap cannot be moved or does not move freely, the exhaust flap must be replaced. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.

associated with servicing engine control module issues:

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed.

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

observations that need to be taken to service a water pump replacement

from malfunctions of the Exhaust Pressure Control Valve. If one or more of the faults are stored in the ECM fault memory, remove the exhaust flap to check for a sticking condition. If the flap cannot be moved or does not move freely, the exhaust flap must be replaced. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.

fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing

more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles are mistakenly fueled with gasoline. The resulting fuel system contamination can lead to costly repairs that are not covered under warranty. This document contains the procedure to install the Misfueling Guard.

standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards

the high-pressure fuel pump (HPFP) in the TDI Clean Diesel engine vehicle under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date.

management strategy to the latest engineering levels.

tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2.0L TDI Clean Diesel Engine

emissions are optimized and operating efficiently.

As diesel engine passenger vehicles become more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles are mistakenly fueled with gasoline. The resulting fuel system contamination can lead to costly repairs that are not covered under warranty. The corrective action taken was as an additional safeguard to help prevent a gasoline fuel pump nozzle from being used to fuel a TDI Clean Diesel engine vehicle, dealers will install a misfueling guard in the fuel filler neck of vehicles affected by this action. Additionally, a new fuel filler neck cap will also be installed. Please note: The misfueling guard is designed to prevent a gasoline fuel pump nozzle from entering a vehicle?s fuel filler neck, thereby reducing the risk of fuel system contamination from gasoline. Even with this guard installed, remind anyone who refuels the vehicle that it requires diesel fuel, and to double-check the fuel pump to ensure the correct fuel is selected before filling the tank.

The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle?s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. The corrective action taken was to Install updated ECM software

installing a preventative safeguard to prevent the pumping of gasoline instead of diesel into the Volkswagen Vehicles with TDI Clean Diesel Engine

to the latest engineering levels.

Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles

Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.

increase in the number of misfueling cases where diesel engine vehicles are mistakenly fueled with gasoline. As an additional safeguard to help prevent a gasoline fuel pump nozzle from being used to fuel a TDI Clean Diesel engine vehicle, dealers will install a misfueling guard in the fuel filler neck of vehicles affected by this action. This document contains the fault codes work procedure for servicing these issues

Update to include Beetle and Beetle convertible applicability.

Volkswagen has extended the Emission Control Systems Warrantly for secondary air pressure sensor replacement under specific conditions to 10 years or 120,000 miles whichever occurs first, from the vehicle's original in-service date, for the following 2.5 L engine vehicles.

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. This concern is caused by the engine torque being slightly high when the transmission goes into Neutral Control. Neutral Control is designed to reduce load on the engine during idle, in order to decrease emissions. The production solution to this issue was improved software for smoother stopping.

for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine control module. The production solution to this issue was improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are installed. If the engine is cranked during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow plug faults. A production solution is already being implemented for this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10 seconds, the basic setting program of the sunroof motor is initiated, and previous sunroof travel limits are lost. If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof can no longer be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

As diesel engine passenger vehicles become more popular, auto manufacturers have seen an increase in the number of misfueling cases where diesel engine vehicles are mistakenly fueled with gasoline. The resulting fuel system contamination can lead to costly repairs that are not covered under warranty. The corrective action taken for this issue was installing a misfueling guard in the fuel filler neck of vehicles.

Performance" Diagnosis Tip): When diagnosing ECM fault P2413 "Exhaust Gas Recirculation System Performance", pressure test turbo hoses for leaks and repair as necessary. Once repairs are completed, learned values in ECM must be deleted. Use VAS-PC Vehicle Self Diagnosis or ODIS Control module OBD to select Access Permission (or access authorization), then select Coding 2. Enter code 10008 when prompted. After code has been accepted, clear ECM fault code memory and then cycle key off and back on twice. Road test vehicle to ensure fault does not return.

Vehicles): VOLKSWAGEN would like to inform dealers of a revision to UPDATE 24X7. This revision expands the scope of the repair solution proactively addressed in the UPDATE due to the availability of new software. In this revision you will find new technical information, new software change tables, and a new SVM code. VOLKSWAGEN informed dealers to inform technicians are aware of these new details, as the old SVM codes will become inactive once this document is published.

air conditioning compressor is activated. If vehicle is equipped with an automatic transmission, TCM must be reprogrammed along with the ECM. If vehicle is equipped with a manual transmission, only ECM programming is required. Current ECM programming may be causing slight hesitation related concerns on vehicles equipped with 2.0 liter CBPA engines (depending on driving conditions). The production solution to this issue was optimized software to enhance engine idle quality while the air conditioning compressor is activated. Improved ECM/TCM software was also introduced to address drivability concerns and slight hesitation complaints.

Customers may complain of a MIL ON condition, which is caused by DTC P050A "Cold Start Idle Air Control System Performance" The production solution to this issue was Improved software was introduced in production

consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.

Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check

Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.

Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. - Revision Summary Updated LOANER claiming instructions.

Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. - Updated Saga claiming instructions for glow plug control module.

contact information.

Removal of Behr Flush Kit. VAS 6337/1A

Also includes 2018-2020 Tiguan LWB

The verbiage was changed from the cusomter's perspective to the dealer's persepective

The verbiage was changed from the cusomter's perspective to the dealer's persepective

assist the VW & Audi owners.

procedure to adapt keys on a vehicle equipped with KESSY

the original parking distance control system.

assist the VW & Audi owners.

One extra zero was provided.

procedure to adapt keys on a vehicle equipped with KESSY

the original parking distance control system.

numbers going forward.

Pre-existing MIL-On Condition.

Pre-existing MIL-On Condition.

Only superseded part numbers to be ordered going forward.

Only superseded part numbers to be ordered going forward.

re-used

programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:

MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration

Update Tool terminology

Fault P2463 DPF Soot Accumulation

Fault P2463 DPF Soot Accumulation

Fault P2463 DPF Soot Accumulation

Fault P2463 DPF Soot Accumulation

checking coax connector for fleece mat at module. Ensure coax cable is completely seated in connector housing and connector is properly seated in module.

has been replaced with color code 095. Module with color code 095 will have coding 14645 or 00 00 39 35. If airbag module has been replaced with color code 095, passenger seat belt latch must also be replaced with updated part number 5C6 857 756 K YLZ.

For example, if the vehicle is set to unlock only the driver?s door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver?s door is unlocked during entry, only the driver?s door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.

If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.

sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.

Simply adding fuel without completing a road test may not allow fault to clear.

Simply adding fuel without completing a road test may not allow fault to clear.

DO NOT replace the generator. Perform a voltage drop test between threaded connections 508 and SA1 as shown in Figure 1. If the voltage drop is above .02V, disconnect the battery and remove the cables at the 508 connection and the SA1 connection. Check for continuity of the threaded plate connection between 508 and SA1. If fuse SA1 is found to have an open circuit, replace the fuse and check the threaded connections closely.

accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

that the O2 sensors have not been installed or connected improperly.

J500

J500

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

If damage is found to a label on either unit, be sure to note this on the repair order along with the reason the radio is being replaced.

Open ?Control module OBD?. Click ?

GFF test plan does not perform Activation A/C Compressor Basic Setting. To perform basic setting and resolve this fault, follow steps below

Updated to include additional model year applicability.

Update to require 70amp minimum battery charger during procedure.

suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

suspension Customer states blower stays on Any TDI within the vehicle/MY range

Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Any TDI within the vehicle/MY range

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

-623- after repair.

inoperative Customer states MIL-on with P0401

MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative Customer states MIL-on with P0401

Updated for picture clarity.

ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.

Updated to include model year 2019 applicability.

seat belt light remains on only when passenger seat is occupied with seat belt latched, check to see if airbag module has been replaced with color code 095. Module with color code 095 will have coding 14645 or 00 00 39 35. If airbag module has been replaced with color code 095, passenger seat belt latch must also be replaced with updated part number 5C6 857 756 K YLZ.

updates, and technical bulletins.

This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp.

readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.

recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.

a low battery or no charging system concern.

module after replacement for fault code 00898

that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver's door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver's door is unlocked during entry, only the driver's door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.

communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.

Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.

Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

seat belt light remains on only when passenger seat is occupied with seat belt latched, check to see if airbag module has been replaced with color code 095. Module with color code 095 will have coding 14645 or 00 00 39 35. If airbag module has been replaced with color code 095, passenger seat belt latch must also be replaced with updated part number 5C6 857 756 K YLZ.

updates, and technical bulletins.

readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.

This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp.

recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.

module after replacement for fault code 00898

that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver?s door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver?s door is unlocked during entry, only the driver?s door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.

a low battery or no charging system concern.

communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.

Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.

Updated to change incorrect repair manual group number (from TT581801 to TT571802)

bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

The diagnostic and repair routine in the scan tool does not automatically address after parts replacement. Additional information to denote scan tool differences for the 2016MY.

unit (J500) at start up or during steering operation leading to Poor Power Steering Assistance. The production solution to this issue is improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

time units during the system update posted on July 4th.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

solution in warranty table.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Update model and model year applicability.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Updated to include additional model year applicability.

Updates include corrected diagnostic test plans for the stated vehicles.

Introducing new coolant type.

Introducing new coolant type.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Updates include corrected diagnostic test plans for the stated vehicles.

Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

Also applies to the 2006-2007 Beetle Convertible.

Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature

Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

complaints of various cars.

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

customer concerns about a vehicle

Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

complaints of various cars.

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

customer concerns about a vehicle

Update to model year applicability.

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

requests.

Update model year applicability.

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.

This procedure is to be used ?After? the transmission has been removed from the vehicle.

P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

Vehicle is towed in. Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

release inoperative Customer states MIL-on with P0401

noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401

corresponding cars and their Transmission Control Module complaint issues.

corresponding cars and their Transmission Control Module complaint issues.

plan "Read measured values for obligation to report" can be selected. This function will retrieve all of the MVBs from the transmission which can be attached to a VTA ticket. This selection is available under Guided Functions or GFF when using VAS-PC, an example is shown below.

Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.

dealers to share with customers about the misfueling guard.

The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.

cover over the fuel tank vent as shown in the picture below. Vent is located on filler neck and can be inspected by removing fuel door assembly. If cover is found over vent, inspect for damage to fuel tank and replace tank if needed. Ensure cover is not present on replacement fuel tank. If fuel tank is not damaged, remove cover over fuel tank vent and retest for customer concern. If cover is not present over vent, continue with normal diagnosis.

transport cover over the fuel tank vent as shown in the picture below. Vent is located on filler neck and can be inspected by removing fuel door assembly. If cover is found over vent, inspect for damage to fuel tank and replace tank if needed. Ensure cover is not present on replacement fuel tank. If fuel tank is not damaged, remove cover over fuel tank vent and retest for customer concern. If cover is not present over vent, continue with normal diagnosis.

cover over the fuel tank vent as shown in the picture below. Vent is located on filler neck and can be inspected by removing fuel door assembly. If cover is found over vent, inspect for damage to fuel tank and replace tank if needed. Ensure cover is not present on replacement fuel tank. If fuel tank is not damaged, remove cover over fuel tank vent and retest for customer concern. If cover is not present over vent, continue with normal diagnosis.

It is not necessary to replace the complete fuel injector if a seal (upper or lower) is needed. Please see ETKA for the latest parts information.

vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).

However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

Update to model and model year applicability.

Update to clarify procedural step and add "if needed" to warranty and part tables.

Update to MAF labor operation number.

Update to parts table.

Update to parts table.

Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.

Dealers will inspect and, if needed, replace the component(s) as a proactive measure to ensure continued emissions compliance.

Added clarification on totaled vehicles and loaners

process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.

essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.

This document informs the work procedure for Service Action 20T8 has been revised to include an owner supplement that must be provided to customers upon completion of this repair. An allocation of supplements was sent to dealerships in early September. If additional copies are needed, please see the revised campaign circular for ordering instructions. An updated campaign circular has been posted to ServiceNet and will be visible in ElsaWeb shortly.

process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.

essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.

This document informs the work procedure for Service Action 20T8 has been revised to include an owner supplement that must be provided to customers upon completion of this repair. An allocation of supplements was sent to dealerships in early September. If additional copies are needed, please see the revised campaign circular for ordering instructions. An updated campaign circular has been posted to ServiceNet and will be visible in ElsaWeb shortly.

affected by the emissions issue eligiblality options and issues.

Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.

The production solution to this issue is improved software introduced in production as of March 2011.

essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

informs with a FAQ for Service Action 20T8 has been revised to include additional information for dealers to share with customers about the misfueling guard.

from some vehicle owners in localized areas who have concerns about their ability to refuel their vehicle after the 20T8 Service Action was performed. A few customers have advised that they are unable to fuel their vehicle at their preferred fueling stations or that it now takes a very long time to refuel. Volkswagen believes the root cause is attributed to damage and/or variances in diesel fuel nozzles found at fueling stations. At this time, Volkswagen has no evidence to conclude that there is any problem with the misfueling guard. Dealers should continue performing Service Action 20T8 on vehicles that show the code open in ElsaWeb. In discussing this action with customers, Volkswagen encourages to utilize the talking points in this document.

will not operate.

A hard wired internet connection is also recommended.

the suffix ?AC? (1K0 035 180 AC), if the replacement part has a suffix ?AF?, make sure that online coding is performed. DO NOT PERFORM ANY SOFTWARE UPDATE OF THE ?AF? RADIO USING AN SD CARD OR ANY OTHER MEANS. No software updates are available for ?AF? suffix radios. Any attempt to update the software using an SD card or other means can result in permanent damage to the radio.

incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

The presets shown on the display will not change when switching between bands.

In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.

satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.

In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

Follow the instructions below to pair the phone:

Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.

This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes

If the vehicle?s speedometer shows mph, the alternative speed display will show a digital readout of the current vehicle speed in km/h. The alternative speed display is shown in place of the odometer reading only when the vehicle is moving. To activate the alternative speed display, use the following procedure.

This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

available to show the vehicle speed in units other than the units shown on the vehicle?s speedometer. If the vehicle?s speedometer shows mph, the alternative speed display will show a digital readout of the current vehicle speed in km/h. The alternative speed display is shown in place of the odometer reading only when the vehicle is moving. To activate the alternative speed display, use the procedure within this document.

the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

compatibility for all 2011, and newer vehicles, as well as 2010 Routan

the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

compatibility for all 2011, and newer vehicles, as well as 2010 Routan

switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

tear, outside influence and factory defect.

additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.

allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.

that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

tear, outside influence and factory defect.

additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.

allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.

that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.

A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction.

around hood hinge or behind front fender.

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

may be caused by a seam sealer skip or hole in the area around hood hinge or behind front fender. This document informs of the procedure to Isolate leak locations.

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

may be caused by a seam sealer skip or hole in the area around hood hinge or behind front fender. This document informs of the procedure to Isolate leak locations.

During the assembly process of this component, the manufacturer utilizes a plastic weld to complete the assembly. This plastic weld flux is completely normal and is not evidence of any malfunction. No repair or replacement attempt should be performed, as this is not indicative of any problem.

If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the illumination is affected. See figure 1 below for example of the photocell location based on a 2011 Jetta sedan. Location can change based on model.

Update model year applicability to include 2022.

TB updated to include model year 2019 applicability.

Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

During the assembly process of this component, the manufacturer utilizes a plastic weld to complete the assembly which is shown in the photo. This plastic weld flux is completely normal and is not evidence of any malfunction. No repair or replacement attempt should be performed, as this is not indicative of any problem.

TB updated to include model year 2019 applicability.

Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

During the assembly process of this component, the manufacturer utilizes a plastic weld to complete the assembly which is shown in the photo. This plastic weld flux is completely normal and is not evidence of any malfunction. No repair or replacement attempt should be performed, as this is not indicative of any problem.

TB updated to include model year 2019 applicability.

in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance

The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.

There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. For more information on the system, see the May edition of Tech Talk on VwWebsource

Only)

Only)

that is different than the 30 pin dock connector found on previous iPhone and iPod models.

noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system

2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system

state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.

The re-programming itself should carry out the updates without technician intervention.

Update to model year applicability and new warranty GFF labor operation number

Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.

Updated to include ID.4

Updated to include additional model and model year applicability.

Updated to include additional model and model year applicability.

To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement

Removal of Behr Flush kit.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

equipped with right side steering wheel controls. Indicator may be visible in instrument cluster on vehicles without right side steering wheel controls, but will not function.

The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension

four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty

four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty

light (DRL) indicator in the instrument cluster is only functional on vehicles equipped with right side steering wheel controls. Indicator may be visible in instrument cluster on vehicles without right side steering wheel controls, but will not function.

states blower stays on Any TDI within the vehicle/MY range

effective immediately, the work procedure for Service Action 20T8 has been revised to exclude the spring-loaded flap insert found in the 5K0 201 400 Misfueling Guard Kit. This change was made based upon feedback/recommendations received from dealer and field colleagues. An updated campaign circular has been posted to ServiceNet and will be visible in ElsaWeb shortly. An updated FAQ will also be available for dealer reference.

Check values ?Particle filter, kilometers since last regeneration?, ?Particle filter, oil ash volume?, ?Particle filter, soot mass calculated?, and ?Particle filter, soot mass measured? instead.

Updated to correct the tech tip number in the title.

Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.

Update to model year applicability.

There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.

vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.

Information only for all other dealers.