2003 Volkswagen Jetta TSBs
233 Technical Service Bulletins across 16 categories
Categories
Engine
45 bulletinsEngine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.
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This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
If a customer comments that the key cannot be removed from the ignition when the transmission is in PARK or that the...
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PRND12 is not reading correctly in the MFI, DO NOT replace the ignition switch, lock cylinder, or lock housing assembly. Instead, be sure the Ignition lock solenoid is working properly and/or check that the N376 (called the "catch"), is connected to the lock housing. In some cases you may get a fault code 00194 009 Ignition key removal from lock open circuit/ short to earth. Use MVB 5 in address word 16-Steering Column Electronics for an aid in diagnosis. Please be certain to use the VIN in ETKA to obtain the latest part number(s) available.
Fault code P1297 may be set and fuel mixtures may go lean if the vehicle is driven under load or revved up and then...
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returned to idle.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
Volkswagen Engine oil quality standards, update to attachments.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Engine oil quality standards, update to attachments.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Coolant fan control module J293 pinout): 1.8L and 2.0L (Except Engine Code BBW), Fan Module J293 Pinout...
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Chart which informs of the terminal types, the inputs, and outputs, the signal purpose, and the signal type
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Coolant fan control module J293 pinout): 1.8L and 2.0L (Except Engine Code BBW), Fan Module J293 Pinout...
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Chart which informs of the terminal types, the inputs, and outputs, the signal purpose, and the signal type
Engine replacement tip
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Tech Tips (Equipped with ALH TDI Engine - Glow Plug Replacement Tip): This document informs that there are 2...
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suppliers for the TDI glow plugs-Bosch and Beru. When replacing the glow plugs make sure that you do not mix stock. The vehicle must have all the same supplier
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...
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case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75...
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Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Models with 1.8T Engine - Pressure Loss issues): Fault code P1297 may be set and fuel mixtures may go lean...
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if the vehicle is driven under load or revved up and then returned to idle. This document informs of what to do should these systems occur.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...
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content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide...
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down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes, and procedure to service these issues
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear...
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glass may slide down into the door, or the rear glass motor operates but the glass does not move
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
VOLKSWAGEN: GASOLINE ENGINES HAVE ROUGH IDLE, HAVE SIGNIFICANT LOSS OF POWER OR STALLING WITH REDUCED PERFORMANCE.
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*PE
VOLKSWAGEN: GASOLINE ENGINE VEHICLES INSPECT, AND IF NECESSARY, REPLACE IGNITION COILS.
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VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. MODELS PASSAT AND WAGON; GOLF; GTI; JETTA AND WAGON; NEW BEETLE AND CONVERTIBLE; PHAETON; EOS; RABBIT, ETC. *PE
ENGINE PRE-HEATER INSTALLATION.
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CALIX. *TT
UPDATE PROGRAMMING FLASHING ENGINE CONTROL MODULE ECM.
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VW 2002-2003 GTI, JETTA, JETTA WAGON WITH 1.8 ENG. CODE AWP *SC
ENGINE COOLANT TEMPERATURE (ECT) SENSOR.
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*TC
ENGINE, FLUCTUATING IDLE OR IDLE SPEED TOO LOW.
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*MJ
ENGINE, FLUCTUATING IDLE OR IDLE SPEED TOO LOW.
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*MJ
UPDATE PROGRAMMING (FLASHING) ENGINE CONTROL MODULE (ECM).
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VARIOUS MODELS INCLUDING THE JETTA WAGON. *TT
Software & Calibration
37 bulletinsQuick Reference Update Guide
Software Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Quick Reference Update Guide
Quick Reference Update Guide
Quick reference update guide.
Update model year applicability to include 2023.
This bulletin contains general instructions for software updates.
Updated to include additional models and model year applicability.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update vehicle metadata.
Update to model year applicability.
Updated to include model year 2014 thru 2018 applicability.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Update to model year applicability.
Updated to include model year 2014 thru 2018 applicability.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Update content and include additional models and model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
To update claim processing statement.
To update claim processing statement.
To update Claim processing statement.
To update Claim process statement.
Quick Reference Update Guide of the vehicles expected upgraded software level.
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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Update to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...
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(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
TO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.
TO UPDATE CLAIM PROCESSING STATEMENT.
Other
32 bulletinsVW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Squeaks, Rattles, Noise, Repair Materials
Be aware that there are 2 suppliers for the TDI glow plugs-Bosch and Beru.
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When replacing the glow plugs make sure that you do not mix stock. The vehicle must have all the same supplier or DTC P0380 (Glow Plug Monitoring) may set.
Contacting the parts helpline
Technical Bulletins.
Part ordering
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
The part number listed in the document is to be returned if it meets the criteria provided.
Parts are currently blocked from sale at this time.
The part number listed in the document is to be returned if it meets the criteria provided.
VAS 6154 Replacement Part Setup Guide
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
To include an additional model year applicability.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for Scan tool concerns that may occur duing a test plan
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
HEATED SEAT BOTTOM COVER REPLACEMENT.
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*KB
DIAGNOSTIC TROUBLE CODE (DTC) P1603 (18011) STORED IN DTC MEMORY.
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*TT
ACCELERATOR PEDAL ASSEMBLY, INSTALLING REPLACEMENT PART.
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REPLACEMENT ACCELERATOR PEDAL ASSEMBLY DOES NOT FIT OVER LOWER MOUNTING STUD. *TT
ARMREST, LOOSE, DOES NOT RATCHET CORRECTLY.
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*TT
Body & Paint
31 bulletinsSurface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Corrosion on hood edge.
Corrosion on rear lid around license plate lights.
Rear quarter panel corrosion.
Corrosion, Front fenders, at upper wheel opening.
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Corrosion may be found on the folded edge of the hood.
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Supersedes TB V551603
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...
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applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Technical Bulletin (Corrosion on the Fold of the Front Inner Door): Corrosion under the door fold in the area of the...
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extra seal and the Poly Vinyl Chloride (PVC) foil. This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin: Rear Quarter Panel Corrosion issues.
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This document has the Warranty documentation to inquire about coverage. It also has examples of instances calculating the services performed
Technical Bulletin: Rear Quarter Panel Corrosion issues.
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This document discusses causes, fault codes for servicing, and example claim forms for the servicing of the vehicle
Technical Bulletin (Corrosion on the Fold of the Front Inner Door): This document informs of the method to repair...
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Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S.
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Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Technical Bulletin (Corrosion Hood Edge ): Document discusses diagnosis, and potential remedy of issue.
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The document also has example claim forms for repears. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch.
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It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections
The document refers to Corrosion being found where the rear bumper cover meets the quarter panel.
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It discusses how it can happen, and where to find warranty coverage to service the parts
Document discusses Electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside)...
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because of water ingress via the seal of the license plate lights. Examples of how the issue service can be documented, and where to find warranty coverage for the issues
Document discusses Corrosion that may be found on the folded edge of the hood.
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The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service. It discusses where to find what applies to warranties that offer coverage for the service
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
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Also gives examples of how to calculate cost to repair or replace
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...
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finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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INSPECT, CLEAN AND MODIFY SUNROOF DRAINS FOR CERTAIN VOLKSWAGEN VEHICLES AND REVISED MAINTENANCE SCHEDULE; SUNROOF DRAIN INSPECTION AND CLEANING. NO MODELS OR MODEL YEARS LISTED. CSC LETTER WAS REC'D. *PE MODEL AND MODEL YEARS INCLUDED. UPDATED *PE
INTERMITTENT WINDSHIELD WIPER, WIPES ACROSS WINDSHIELD ONCE THEN STOPS.
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*KB
DOOR WINDOWS, MAY SEPERATE FROM WINDOW REGULATOR CLAMPS.
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*KB
DOOR WINDOW, SEPARATES FROM WINDOW REGULATOR CLAMPS.
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*JB
FRONT WINDOW REGULATOLR CLAMP TORQUE CORRECTION - DEALERSHIP, CUSTOMER LETTER.
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*TT
Electrical
26 bulletinsP0102, P1128, P1296 - WA front oxygen sensor faults
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Fan Module J293 Pinout Chart
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...
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P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...
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Charger
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
VOLKSWAGEN: (REVISED) VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.
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IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. 2001-2007 PASSA/PASSAT WAGON. *PE UPDATED 8/9/10. *PE UPDATED 11/8/10. *PE UPDATED 12/8/10. *PE UPDATED 2/28/11. *PE UPDATED 3/21/11. *PE
VOLKSWAGEN: VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.
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IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT THE VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. NO MODELS LISTED. *PE
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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REVISED EXPIRATION DATES FOR SEAT HEATER CUSTOMER SATISFACTION CAMPAIGNS. AFFECTED VEHICLES MAY HAVE A SEAT HEATER ELEMENT THAN CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON AND THE SEAT HEATER SWITCH IS ON. MODELS VV00 AND VZ00, M200 AND M300, AND R200 AND R300, EXTENDED TIL 6/30/10 (VV, VZ, M2, M3) AND 9/30/10 (R2 AND R3). CSC LETTERS HAS BEEN RECEIVED. *PE
UPDATE PROGRAMMING, MIL ON, DTC'S P0420 AND/OR P0300-P0306 STORED IN ECM FAULT MEMORY.
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*NJ
CUSTOMER SATISFACTION CAMPAIGN CIRCULAR.
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INSTALL DRIVER'S SIDE HEATER REPAIR KIT. SEAT HEATER MAY MALFUNCTION WHEN THE IGNITION SWITCH IS ON. THIS COULD CAUSE THE HEATER MAT TO TEMPORARILY OVERHEAT AND BECOME INOPERATIVE. *KB
COMFORT SEATS MAY HAVE A SEAT HEATER ELEMENT THAT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON.
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CUSTOMER SATISFACTION CAMPAIGN VZ. *TT
CUSTOMER SATISFACTION CAMPAIGN CIRCULAR - SEAT HEATER ELEMENT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON AND THE SEAT HEATER SWITCH IS ON.
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THE SEAT HEATER MAT MAY TEMPORARILY OVERHEAT AND BECOME INOPERATIVE. INSTALL NEW PASSENGER SIDE SEAT HEATER SWITCH. *TT UPDATED 08-21-07. *KB
CHECK/REPOSITION AND SECURE PLASTIC ASSEMBLY AID ON REAR DOOR LOCK RODS.
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REAR DOOR LOCK MAY NOT OPERATE PROPERLY DUE TO A DAMAGED PLASTIC ASSEMBLY AID. *TT
COMFORT SEATS MAY HAVE A SEAT HEATER ELEMENT THAT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON.
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CUSTOMER SATISFACTION CAMPAIGN VV. *TT
REPLACEMENT OF THE IGNITION COILS.
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IT IS POSSIBLE THAT IF ONE OF THE VEHICLE'S IGNITION COIL FAILS, ROUGH IDLING OR REDUCED DRIVING POWER COULD OCCUR IN ADDITION TO ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP LIGHT. *TT *MJ
Lighting
14 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (Rear Lid Does Not Open After Handle Replacement): If the rear lid handle is replaced with part number 1J0...
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827 566L, the microswitch from the original handle must be transferred to the new handle. If original microswitch is not available, microswitch part number 1J5 962 104 B should be ordered and installed.
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...
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lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
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discussed in this document
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
DTC'S P1297 (17705) OR P1557 (17965) STORED IN DTC MEMORY.
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THIS MAY BE CAUSED BY INTAKE HOSES LEAKING (DURING BOOST CONDITIONS) DUE TO INCORRECT TORQUE ON CLAMPS OR IMPROPER PLACEMENT, WORN OR TORN INTAKE HOSES. *KB
MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTC) P1347/17755 AND P1340/17748 STORED IN MEMORY.
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INCLUDING VARIOUS MODELS VOLKSWAGEN 2002-2003. *MJ
MALFUNCTION INDICATOR LIGHT (MIL) ON, DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN DIAGNOSTIC TROUBLE CODE (DTC) MEMORY.
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*MJ
HVAC & Climate
12 bulletinsAir Conditioning Does not Operate
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Temperature Output Control Cannot Be Adjusted
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
VOLKSWAGEN: CERTAIN VEHICLES EQUIPPED WITH COMFORT SEATS; INSTALL NEW PASSENGER SIDE SEAT HEATER SWITCH.
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THIS INCLUDE JETTA WAGON. *PE UPDATED 3/23/09. REVISION TO CUSTOMER SATISFACTION CAMPAIGNS FOR SEAT HEATERS. *PE UPDATED 3/17/10. *PE
CUSTOMER SATISFACTION CAMPAIGN CIRCULAR: CERTAIN VEHICLES EQUIPPED WITH COMFORT SEATS: INSTALL DRIVER'S SIDE SEAT HEATER REPAIR KIT.
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*PE UPDATED 3/23/09. REVISION TO CUSTOMER SATISFACTION CAMPAIGN. *PE UPDATED 3/17/10. *PE
SEAT HEATER IS INOPERATIVE.
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*KB
Pre-Delivery & Maintenance
12 bulletinsPerfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
JETTA-JSW Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
JETTA Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Fuel System
8 bulletinsGasoline Quality
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Update to existing tip for fuel quality checking.
Discusses the issues associated with using contaiminated gasoline.
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There are recommendations to use top tier gasoline retailers
Technical tips on what to do if improper gasoline has been added to the vehicle.
EVALUATING FUEL MIXTURE DIAGNOSTIC TROUBLE CODES- HOW TO PERFORM EFFECTIVE DIAGNOSIS RELATED TO FUEL SYSTEM ADAPTATION - SYSTEM TOO RICH/TOO LEAN.
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VOLKSWAGEN. *MJ
MULTI-FUNCTION TRIP COMPUTER, ACCURACY CONCERNS WITH AVERAGE TRIP FUEL CONSUMPTION CALCULATION.
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VARIOUS MODELS INCLUDING THE JETTA WAGON. *TT
Transmission
6 bulletins09A Transmission -- Replacing Transmission
For concerns of no or intermittent A/C operation where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil.
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The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.
Tech Tips (Vehicles with 09G or 09A Transmission -- Replacing Transmission): This document informs If you replace one...
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of these transmissions, check ETKA to see if you must also replace the Transmission Control Module (TCM) at the same time. In some instances the new transmission will require an updated TCM.
Tech Tips (Air Conditioning Does not Operate): This document informs of concerns of no or intermittent A/C operation...
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where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil. The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.
VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES.
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HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE
REVERSE GEAR, DIFFICULT TO ENGAGE OR DISENGAGE.
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*MR
Infotainment
4 bulletinsWhen performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
Jetta Bluetooth manual coding procedure.
Alternative method for radio code retrieval.
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Air Bags & Safety
2 bulletinsAirbag Issues.
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).
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UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE
Tires & Wheels
1 bulletinThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
Suspension
1 bulletinTechnical Bulletin (Temperature Output Control Cannot Be Adjusted): Customer states cannot adjust temperature and/or A/C is not cold.
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The blend door control lever moves freely, but the blend door does not operate. A bushing that fits on the lever may have a broken tab/clip. This document discusses the potential remedy of the issue.
Hybrid & EV
1 bulletinHYBRID OIL PAN, INSTALLING.
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*TT
Brakes
1 bulletinNEW STYLE BRAKE LIGHT SWITCH REQUIRES CARE DURING INSTALLATION TO PREVENT DAMAGE TO SWITCH.
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*TT