Powered byNHTSA|EPA|Community Reports|Updated

2002 Volkswagen Jetta TSBs

242 Technical Service Bulletins across 16 categories

Engine

50 bulletins
633842

FRESH AIR BLOWER MOTOR, INOPERATIVE AT AMBIENT AIR TEMPERATURES NEAR OR BELOW FREEZING.

Read full bulletin

*TT

10241340

Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00

10241339

Oil Consumption Measurement

10241335

Oil Consumption Measurement

10241333

Oil Consumption Measurement

10241265

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241177

Update to Volkswagen engine oil standards

10240597

1999-2002 Jetta, Golf and GTI with VR6 Engine Update ECM Software for Catalytic Converter Monitoring System.

10239789

To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.

Read full bulletin

The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

10238954

Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.

Read full bulletin

This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

10238600

Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.

Read full bulletin

When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

10238598

If a customer comments that the key cannot be removed from the ignition when the transmission is in PARK or that the...

Read full bulletin

PRND12 is not reading correctly in the MFI, DO NOT replace the ignition switch, lock cylinder, or lock housing assembly. Instead, be sure the Ignition lock solenoid is working properly and/or check that the N376 (called the "catch"), is connected to the lock housing. In some cases you may get a fault code 00194 009 Ignition key removal from lock open circuit/ short to earth. Use MVB 5 in address word 16-Steering Column Electronics for an aid in diagnosis. Please be certain to use the VIN in ETKA to obtain the latest part number(s) available.

10238572

Fault code P1297 may be set and fuel mixtures may go lean if the vehicle is driven under load or revved up and then...

Read full bulletin

returned to idle.

10238566

If mechanical damage is found to the turbocharger (e.g.

Read full bulletin

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

10237427

Volkswagen Engine oil quality standards, update to attachments.

10236481

Fuel Additive to Help Prevent Sporadic Misfire Faults

10235138

Engine oil quality standards, update to attachments.

10159016

Engine Oils Which Meet Volkswagen Oil Quality Standards

10158514

Gasoline Engine Misfire Diagnosis document

10157515

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

Read full bulletin

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10157436

Tech Tips (Coolant fan control module J293 pinout): 1.8L and 2.0L (Except Engine Code BBW), Fan Module J293 Pinout...

Read full bulletin

Chart which informs of the terminal types, the inputs, and outputs, the signal purpose, and the signal type

10157394

Emissions Service Action Circular (VR6 Engine Update ECM Software for Catalytic Converter Monitoring System): The ECM...

Read full bulletin

software for the catalytic converter monitoring system is too sensitive. This can cause the MIL to come on, and some vehicles may exceed Federal and/or California emissions standards. Also, in some cases this leads to unnecessary catalytic converter replacement. The corrective action taken for this issue was to Update ECM software.

10155922

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

Read full bulletin

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10155853

Tech Tips (Coolant fan control module J293 pinout): 1.8L and 2.0L (Except Engine Code BBW), Fan Module J293 Pinout...

Read full bulletin

Chart which informs of the terminal types, the inputs, and outputs, the signal purpose, and the signal type

10155823

Emissions Service Action Circular (VR6 Engine Update ECM Software for Catalytic Converter Monitoring System): The ECM...

Read full bulletin

software for the catalytic converter monitoring system is too sensitive. This can cause the MIL to come on, and some vehicles may exceed Federal and/or California emissions standards. Also, in some cases this leads to unnecessary catalytic converter replacement. The corrective action taken for this issue was to Update ECM software.

10150856

Engine replacement tip

10133344

17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...

Read full bulletin

standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards

10125837

Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.

Read full bulletin

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

10125836

Tech Tips (Equipped with ALH TDI Engine - Glow Plug Replacement Tip): This document informs that there are 2...

Read full bulletin

suppliers for the TDI glow plugs-Bosch and Beru. When replacing the glow plugs make sure that you do not mix stock. The vehicle must have all the same supplier

10125726

Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...

Read full bulletin

consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.

10125635

Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...

Read full bulletin

case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.

10124482

Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75...

Read full bulletin

Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

10124471

Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...

Read full bulletin

consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10124418

Tech Tips (Models with 1.8T Engine - Pressure Loss issues): Fault code P1297 may be set and fuel mixtures may go lean...

Read full bulletin

if the vehicle is driven under load or revved up and then returned to idle. This document informs of what to do should these systems occur.

10124340

Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.

Read full bulletin

If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors

10124302

Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...

Read full bulletin

content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas

10122956

Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...

Read full bulletin

meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.

10122911

Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide...

Read full bulletin

down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes, and procedure to service these issues

10121263

Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear...

Read full bulletin

glass may slide down into the door, or the rear glass motor operates but the glass does not move

10120329

Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...

Read full bulletin

of products generally available in the North American market that meet the Volkswagen Oil Quality Standard

10120207

Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...

Read full bulletin

installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices

10043602

VOLKSWAGEN: GASOLINE ENGINES HAVE ROUGH IDLE, HAVE SIGNIFICANT LOSS OF POWER OR STALLING WITH REDUCED PERFORMANCE.

Read full bulletin

*PE

10036496

VOLKSWAGEN: GASOLINE ENGINE VEHICLES INSPECT, AND IF NECESSARY, REPLACE IGNITION COILS.

Read full bulletin

VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. MODELS PASSAT AND WAGON; GOLF; GTI; JETTA AND WAGON; NEW BEETLE AND CONVERTIBLE; PHAETON; EOS; RABBIT, ETC. *PE

10018786

ENGINE PRE-HEATER INSTALLATION.

Read full bulletin

CALIX. *TT

10015989

UPDATE PROGRAMMING FLASHING ENGINE CONTROL MODULE ECM.

Read full bulletin

VW 2002-2003 GTI, JETTA, JETTA WAGON WITH 1.8 ENG. CODE AWP *SC

10011567

ENGINE COOLANT TEMPERATURE (ECT) SENSOR.

Read full bulletin

*TC

10008913

ENGINE, FLUCTUATING IDLE OR IDLE SPEED TOO LOW.

Read full bulletin

*MJ

10008086

ENGINE, FLUCTUATING IDLE OR IDLE SPEED TOO LOW.

Read full bulletin

*MJ

10001569

UPDATE PROGRAMMING (FLASHING) ENGINE CONTROL MODULE (ECM).

Read full bulletin

VARIOUS MODELS INCLUDING THE JETTA WAGON. *TT

10000581

MISFIRE, INCORRECT CYLINDER FAULT CODES P0301, P0302, P0303 OR P0304 IDENTIFIED BY ECM SOFTWARE.

Read full bulletin

*TT

Software & Calibration

37 bulletins
10241749

Quick Reference Update Guide

10241310

Software Version Management

10239262

In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...

Read full bulletin

time units during the system update posted on July 4th.

10239210

Quick Reference Update Guide

10239202

Quick Reference Update Guide

10236497

Quick reference update guide.

10228180

Update model year applicability to include 2023.

10204722

This bulletin contains general instructions for software updates.

10174476

Updated to include additional models and model year applicability.

10163542

Update vehicle metadata to include pull ahead models.

Read full bulletin

Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

10161475

Update vehicle metadata.

10161215

Update vehicle metadata.

10157832

Update to model year applicability.

10157828

Updated to include model year 2014 thru 2018 applicability.

10157460

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

Read full bulletin

customer concerns about a vehicle

10157306

Update to model year applicability.

10157302

Updated to include model year 2014 thru 2018 applicability.

10155839

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

Read full bulletin

customer concerns about a vehicle

10149864

Update content and include additional models and model year applicability.

10130748

Quick Reference of vehicle concerns.

Read full bulletin

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10128392

To update claim processing statement.

10128391

To update claim processing statement.

10128385

To update Claim processing statement.

10128357

To update Claim process statement.

10128084

Quick Reference Update Guide of the vehicles expected upgraded software level.

Read full bulletin

The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

10128055

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...

Read full bulletin

requests.

10127969

Data Link connector pin assignment chart that is applicable to all models.

Read full bulletin

Update model year applicability.

10127681

Quick Reference of vehicle concerns.

Read full bulletin

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10126870

Update to include additional model year applicability.

10126861

Update to model year applicability.

10126785

Update model year applicability to include 2017.

10126783

Update model and model year applicability.

10124367

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

Read full bulletin

customer concerns about a vehicle

10124303

Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...

Read full bulletin

(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).

10120284

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

Read full bulletin

customer concerns about a vehicle

10107841

TO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.

10095564

TO UPDATE CLAIM PROCESSING STATEMENT.

Other

32 bulletins
10243059

VW Elsa Newsletter

10243048

VW Elsa Newsletter

10243046

VW Elsa Newsletter

10243040

VW Elsa Newsletter

10243034

VW Elsa Newsletter

10243011

VW Elsa Newsletter

10242996

VW Elsa Newsletter

10242399

VW Elsa Newsletter

10242397

VW Elsa Newsletter

10242386

VW Elsa Newsletter

10242384

VW Elsa Newsletter

10242378

VW Elsa Newsletter

10242375

VW Elsa Newsletter

10242372

VW Elsa Newsletter

10242349

VW Elsa Newsletter

10241266

Squeaks, Rattles, Noise, Repair Materials

10238596

Be aware that there are 2 suppliers for the TDI glow plugs-Bosch and Beru.

Read full bulletin

When replacing the glow plugs make sure that you do not mix stock. The vehicle must have all the same supplier or DTC P0380 (Glow Plug Monitoring) may set.

10236426

Contacting the parts helpline

10213835

Technical Bulletins.

10212722

Part ordering

10175799

Tool number added to table.

Read full bulletin

Removal of Behr Flush Kit. VAS 6337/1A

10167177

The part number listed in the document is to be returned if it meets the criteria provided.

10166778

Parts are currently blocked from sale at this time.

10159010

The part number listed in the document is to be returned if it meets the criteria provided.

10157383

VAS 6154 Replacement Part Setup Guide

10155644

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...

Read full bulletin

numbers going forward.

10149868

To include an additional model year applicability.

10144652

This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.

10133469

Tip for Scan tool concerns that may occur duing a test plan

10126899

Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...

Read full bulletin

re-used

10020719

HEATED SEAT BOTTOM COVER REPLACEMENT.

Read full bulletin

*KB

10012457

DIAGNOSTIC TROUBLE CODE (DTC) P1603 (18011) STORED IN DTC MEMORY.

Read full bulletin

*TT

Body & Paint

32 bulletins
10238041

Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

10236450

Corrosion on hood edge.

10236449

Corrosion on rear lid around license plate lights.

10236448

Rear quarter panel corrosion.

10236446

Corrosion, Front fenders, at upper wheel opening.

10213858

Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

10157655

Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...

Read full bulletin

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

10156059

Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...

Read full bulletin

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

10128386

Corrosion may be found on the folded edge of the hood.

Read full bulletin

Supersedes TB V551603

10124348

Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...

Read full bulletin

applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.

10123022

Technical Bulletin (Corrosion on the Fold of the Front Inner Door): Corrosion under the door fold in the area of the...

Read full bulletin

extra seal and the Poly Vinyl Chloride (PVC) foil. This document contains information on how to diagnose, and service this issue. This document also gives examples on filling out a claim form for the service.

10123011

Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.

Read full bulletin

To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.

10122945

Technical Bulletin: Rear Quarter Panel Corrosion issues.

Read full bulletin

This document has the Warranty documentation to inquire about coverage. It also has examples of instances calculating the services performed

10122913

Technical Bulletin: Rear Quarter Panel Corrosion issues.

Read full bulletin

This document discusses causes, fault codes for servicing, and example claim forms for the servicing of the vehicle

10122610

Technical Bulletin (Corrosion on the Fold of the Front Inner Door): This document informs of the method to repair...

Read full bulletin

Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10122240

Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...

Read full bulletin

meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue

10121238

Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S.

Read full bulletin

Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available

10121236

Technical Bulletin (Corrosion Hood Edge ): Document discusses diagnosis, and potential remedy of issue.

Read full bulletin

The document also has example claim forms for repears. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available

10121169

Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...

Read full bulletin

with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service

10121113

Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch.

Read full bulletin

It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections

10121111

The document refers to Corrosion being found where the rear bumper cover meets the quarter panel.

Read full bulletin

It discusses how it can happen, and where to find warranty coverage to service the parts

10121110

Document discusses Electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside)...

Read full bulletin

because of water ingress via the seal of the license plate lights. Examples of how the issue service can be documented, and where to find warranty coverage for the issues

10121109

Document discusses Corrosion that may be found on the folded edge of the hood.

Read full bulletin

The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service. It discusses where to find what applies to warranties that offer coverage for the service

10121088

Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

Read full bulletin

Also gives examples of how to calculate cost to repair or replace

10121053

Summary of Technical Bulletin to include additional model and model year applicability.

Read full bulletin

Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)

10120155

Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...

Read full bulletin

finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.

10034069

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

Read full bulletin

INSPECT, CLEAN AND MODIFY SUNROOF DRAINS FOR CERTAIN VOLKSWAGEN VEHICLES AND REVISED MAINTENANCE SCHEDULE; SUNROOF DRAIN INSPECTION AND CLEANING. NO MODELS OR MODEL YEARS LISTED. CSC LETTER WAS REC'D. *PE MODEL AND MODEL YEARS INCLUDED. UPDATED *PE

10021958

INTERMITTENT WINDSHIELD WIPER, WIPES ACROSS WINDSHIELD ONCE THEN STOPS.

Read full bulletin

*KB

10020720

DOOR WINDOWS, MAY SEPERATE FROM WINDOW REGULATOR CLAMPS.

Read full bulletin

*KB

10018440

DOOR WINDOW, SEPARATES FROM WINDOW REGULATOR CLAMPS.

Read full bulletin

*JB

10007885

DRIVER AND PASSENGER DOOR WINDOW REGULATOR REPAIRING.

Read full bulletin

*MJ ADDITIONAL INFORMATION REGARDING DOOR WINDOW, SEPARATES FROM WINDOW REGULATOR CLAMPS. *TT

10001570

DRIVER AND PASSENGER DOOR WINDOW REGULATOR REPAIRS.

Read full bulletin

*TT

Electrical

28 bulletins
10240605

P0102, P1128, P1296 - WA front oxygen sensor faults

10239831

Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

10239541

Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)

10239403

If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.

Read full bulletin

If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

10238960

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

Read full bulletin

Simply adding fuel without completing a road test may not allow fault to clear.

10238959

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

Read full bulletin

Simply adding fuel without completing a road test may not allow fault to clear.

10237699

Fan Module J293 Pinout Chart

10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.

Read full bulletin

Updated to include additional model year applicability.

10158529

Battery Testing and Charging instruction.

Read full bulletin

Updated to include model year 2019 applicability.

10128105

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...

Read full bulletin

bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10128104

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...

Read full bulletin

infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10123015

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...

Read full bulletin

conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.

10121536

Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...

Read full bulletin

P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.

10121265

Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw

10121196

Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...

Read full bulletin

Charger

10120316

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...

Read full bulletin

component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.

10054864

VOLKSWAGEN: THE CATALYTIC CONVERTER MONITORING SYSTEM, WITH THE ECM SOFTWARE, IS TOO SENSITIVE AND CAUSES THE...

Read full bulletin

MALFUNCTION INDICATOR LAMP (MIL) TO COME ON AND EXCEED EMISSIONS STANDARDS FOR FEDERAL AND/OR CALIFORNIA. MODEL 1999-2002 JETTA, GOLF, GTI. *PE

10033216

VOLKSWAGEN: (REVISED) VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.

Read full bulletin

IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. 2001-2007 PASSA/PASSAT WAGON. *PE UPDATED 8/9/10. *PE UPDATED 11/8/10. *PE UPDATED 12/8/10. *PE UPDATED 2/28/11. *PE UPDATED 3/21/11. *PE

10033207

VOLKSWAGEN: VEHICLES MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS.

Read full bulletin

IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATED TO LET YOU KNOW THAT THE VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. NO MODELS LISTED. *PE

10031384

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

Read full bulletin

REVISED EXPIRATION DATES FOR SEAT HEATER CUSTOMER SATISFACTION CAMPAIGNS. AFFECTED VEHICLES MAY HAVE A SEAT HEATER ELEMENT THAN CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON AND THE SEAT HEATER SWITCH IS ON. MODELS VV00 AND VZ00, M200 AND M300, AND R200 AND R300, EXTENDED TIL 6/30/10 (VV, VZ, M2, M3) AND 9/30/10 (R2 AND R3). CSC LETTERS HAS BEEN RECEIVED. *PE

10024548

UPDATE PROGRAMMING, MIL ON, DTC'S P0420 AND/OR P0300-P0306 STORED IN ECM FAULT MEMORY.

Read full bulletin

*NJ

10022576

CUSTOMER SATISFACTION CAMPAIGN CIRCULAR.

Read full bulletin

INSTALL DRIVER'S SIDE HEATER REPAIR KIT. SEAT HEATER MAY MALFUNCTION WHEN THE IGNITION SWITCH IS ON. THIS COULD CAUSE THE HEATER MAT TO TEMPORARILY OVERHEAT AND BECOME INOPERATIVE. *KB

10018810

COMFORT SEATS MAY HAVE A SEAT HEATER ELEMENT THAT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON.

Read full bulletin

CUSTOMER SATISFACTION CAMPAIGN VZ. *TT

10018809

CUSTOMER SATISFACTION CAMPAIGN CIRCULAR - SEAT HEATER ELEMENT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON AND THE SEAT HEATER SWITCH IS ON.

Read full bulletin

THE SEAT HEATER MAT MAY TEMPORARILY OVERHEAT AND BECOME INOPERATIVE. INSTALL NEW PASSENGER SIDE SEAT HEATER SWITCH. *TT UPDATED 08-21-07. *KB

10014558

COMFORT SEATS MAY HAVE A SEAT HEATER ELEMENT THAT CAN MALFUNCTION WHEN THE IGNITION SWITCH IS ON.

Read full bulletin

CUSTOMER SATISFACTION CAMPAIGN VV. *TT

10007205

MALFUNCTION INDICATOR LIGHT (MIL) ON WITH DIAGNOSTIC TROUBLE CODE P0300, P0301, P0302, P0303, OR P0304 STORED.

Read full bulletin

IGNITION COIL OVERLAY HARNESS, INSTALLING. *TT

10007016

IGNITION COIL OVERLAY HARNESS, INSTALLING.

Read full bulletin

MALFUNCTION INDICATOR LIGHT (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, OR P0304 STORED. *TT

10005665

REPLACEMENT OF THE IGNITION COILS.

Read full bulletin

IT IS POSSIBLE THAT IF ONE OF THE VEHICLE'S IGNITION COIL FAILS, ROUGH IDLING OR REDUCED DRIVING POWER COULD OCCUR IN ADDITION TO ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP LIGHT. *TT *MJ

Lighting

15 bulletins
10253215

Exterior Lights, Moisture Accumulation

10253214

Exterior Lights, Moisture Accumulation

10253213

Exterior Lights, Moisture Accumulation

10239592

Exterior Lights, Moisture Accumulation

10239591

Exterior Lights, Moisture Accumulation

10239590

Exterior Lights, Moisture Accumulation

10158533

Condensation and or water droplets visible on inside of exterior light lenses.

Read full bulletin

TB updated to include model year 2019 applicability.

10125748

Tech Tips (Rear Lid Does Not Open After Handle Replacement): If the rear lid handle is replaced with part number 1J0...

Read full bulletin

827 566L, the microswitch from the original handle must be transferred to the new handle. If original microswitch is not available, microswitch part number 1J5 962 104 B should be ordered and installed.

10124287

Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...

Read full bulletin

lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.

10121257

Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...

Read full bulletin

discussed in this document

10120169

Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...

Read full bulletin

droplets visible on inside of exterior light lenses. The document also informs how to service the issue.

10021315

DTC'S P1297 (17705) OR P1557 (17965) STORED IN DTC MEMORY.

Read full bulletin

THIS MAY BE CAUSED BY INTAKE HOSES LEAKING (DURING BOOST CONDITIONS) DUE TO INCORRECT TORQUE ON CLAMPS OR IMPROPER PLACEMENT, WORN OR TORN INTAKE HOSES. *KB

10010538

MALFUNCTION INDICATOR LIGHT IS ON IN THE INSTRUMENT CLUSTER.

Read full bulletin

*TT

10008081

MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTC) P1347/17755 AND P1340/17748 STORED IN MEMORY.

Read full bulletin

INCLUDING VARIOUS MODELS VOLKSWAGEN 2002-2003. *MJ

10007887

MALFUNCTION INDICATOR LIGHT (MIL) ON, DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN DIAGNOSTIC TROUBLE CODE (DTC) MEMORY.

Read full bulletin

*MJ

HVAC & Climate

12 bulletins
10252204

Air Conditioning Does not Operate

10239534

HVAC, Unpleasant Odor

10239533

HVAC, Unpleasant Odor

10239532

HVAC, Unpleasant Odor

10239531

HVAC, Temperature Output Control Cannot Be Adjusted

10157506

Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.

Read full bulletin

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10155925

Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.

Read full bulletin

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10124289

Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.

Read full bulletin

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10123013

Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.

Read full bulletin

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.

10025927

VOLKSWAGEN: CERTAIN VEHICLES EQUIPPED WITH COMFORT SEATS; INSTALL NEW PASSENGER SIDE SEAT HEATER SWITCH.

Read full bulletin

THIS INCLUDE JETTA WAGON. *PE UPDATED 3/23/09. REVISION TO CUSTOMER SATISFACTION CAMPAIGNS FOR SEAT HEATERS. *PE UPDATED 3/17/10. *PE

10025926

CUSTOMER SATISFACTION CAMPAIGN CIRCULAR: CERTAIN VEHICLES EQUIPPED WITH COMFORT SEATS: INSTALL DRIVER'S SIDE SEAT HEATER REPAIR KIT.

Read full bulletin

*PE UPDATED 3/23/09. REVISION TO CUSTOMER SATISFACTION CAMPAIGN. *PE UPDATED 3/17/10. *PE

10021951

SEAT HEATER IS INOPERATIVE.

Read full bulletin

*KB

Pre-Delivery & Maintenance

12 bulletins
10241713

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241712

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241711

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10240922

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10239270

Volkswagen Warranty Policies and Procedures ? April 2014

10238932

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

Read full bulletin

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10238931

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

Read full bulletin

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10157603

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

Read full bulletin

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10156008

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

Read full bulletin

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10125849

Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

Read full bulletin

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

10125764

JETTA-JSW Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

Read full bulletin

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

10125763

JETTA Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

Read full bulletin

receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

Fuel System

7 bulletins
10241311

Gasoline Quality

10237766

The DLC is intended for use with diagnostic scan tools and by emissions testing stations.

Read full bulletin

However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

10236436

Gasoline quality.

10125661

Update to existing tip for fuel quality checking.

10121246

Discusses the issues associated with using contaiminated gasoline.

Read full bulletin

There are recommendations to use top tier gasoline retailers

10121123

Technical tips on what to do if improper gasoline has been added to the vehicle.

10007711

EVALUATING FUEL MIXTURE DIAGNOSTIC TROUBLE CODES- HOW TO PERFORM EFFECTIVE DIAGNOSIS RELATED TO FUEL SYSTEM ADAPTATION - SYSTEM TOO RICH/TOO LEAN.

Read full bulletin

VOLKSWAGEN. *MJ

Transmission

7 bulletins
10238601

09A Transmission -- Replacing Transmission

10237700

For concerns of no or intermittent A/C operation where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil.

Read full bulletin

The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.

10157735

Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...

Read full bulletin

corresponding cars and their Transmission Control Module complaint issues.

10156129

Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...

Read full bulletin

corresponding cars and their Transmission Control Module complaint issues.

10125833

Tech Tips (Vehicles with 09G or 09A Transmission -- Replacing Transmission): This document informs If you replace one...

Read full bulletin

of these transmissions, check ETKA to see if you must also replace the Transmission Control Module (TCM) at the same time. In some instances the new transmission will require an updated TCM.

10124477

Tech Tips (Air Conditioning Does not Operate): This document informs of concerns of no or intermittent A/C operation...

Read full bulletin

where pressure diagnosis does not lead to a cause, be sure to check the N25 A/C clutch coil. The fan control module may send a brief voltage signal to the clutch and then shut it off due to an open or high resistance in the coil circuit. The coil resistance should be between 3.5 and 4.5 ohms. If the reading is high or low when checked at the fan module, be sure to double check right at the coil to rule out any wiring concerns. Additionally, check ground circuit integrity for the clutch coil.

10026848

VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES.

Read full bulletin

HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE

Infotainment

4 bulletins
10238935

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.

Read full bulletin

A hard wired internet connection is also recommended.

10213843

Jetta Bluetooth manual coding procedure.

10159014

Alternative method for radio code retrieval.

10122629

Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...

Read full bulletin

hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

Air Bags & Safety

2 bulletins
10213836

Airbag Issues.

10036493

VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).

Read full bulletin

UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE

Tires & Wheels

1 bulletin
10238972

The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.

Read full bulletin

There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

Suspension

1 bulletin
10122252

Technical Bulletin (Temperature Output Control Cannot Be Adjusted): Customer states cannot adjust temperature and/or A/C is not cold.

Read full bulletin

The blend door control lever moves freely, but the blend door does not operate. A bushing that fits on the lever may have a broken tab/clip. This document discusses the potential remedy of the issue.

Hybrid & EV

1 bulletin
10011901

HYBRID OIL PAN, INSTALLING.

Read full bulletin

*TT

Brakes

1 bulletin
10006057

NEW STYLE BRAKE LIGHT SWITCH REQUIRES CARE DURING INSTALLATION TO PREVENT DAMAGE TO SWITCH.

Read full bulletin

*TT