2014 Volkswagen Jetta Sportwagen TSBs
900 Technical Service Bulletins across 17 categories
Categories
Engine
211 bulletinsHow to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
VW Engine oil quality standards
Frozen Charge Air Cooler, Engine no start updated to include Parts ordering notification.
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Rattling Noises from Engine Compartment Area or Exhaust System
VW Engine oil quality standards
2.5L Engine
2.5L Engine
2.0L TDI Engine
Engine Oil Level
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Engine Oil Level
Oil Consumption Measurement
Oil Consumption Measurement
Camshaft Adjustment Valve 1 -N205- Diagnosis
Proper Removal of Engine Cover to Avoid Breakage
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272
Engine, Misfire Diagnostic Aid
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Slave Cylinder - Clutch Pedal Operation Diagnosis
Engine will not start after standing in cold weather below 0C (32F), MIL may be illuminated with various induction...
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and/or boost system faults stored in ECM.
Engine Lacks Performance, Engine Warning Light ON, DTCs P2563, P2564, P0299 or P20D8 Stored in ECM Fault Memory
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Wiper Motor Noisy or Inoperative
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
Temporary warranty process and parts return program (1.8T engine models)
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
A change was made to the engine Oil Filter Adapter (OFA) for 2014 Model Year vehicles that resulted in a change in the oil filter element.
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It is important to note that the two different designs are Not interchangeable. Failure to install the correct oil filter WILL result in permanent engine damage.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Disconnect both O2 sensors (front and rear), start engine and let idle.
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Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Also a key cycle may be required for values to reset. This forces the ECM to re-learn the O2 sensor adaptation. Once MVB 41/4 and 136/4 read 0, re-connect the O2 sensors, road test and recheck for faults.
When replacing fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be...
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primed.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
VW Engine Oil Capacities.
Engine oil pressure priming.
Camshaft Timing Faults after Cylinder Head Replacement.
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Updated to include additional models.
Update engine oil quality standard lists (attachments)
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Engine Performance, DTC's stored.
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Update to warranty table vendor codes
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Oil pressure priming after engine replacement or internal repair.
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with U0284Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...
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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Wind noise from front doors Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0,...
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P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401
Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states...
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MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Update to model year applicability.
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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold...
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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.
2014 Volkswagen Jetta SportWagen Maintenance Schedule For USA 2.5L Engine This document contains the maintenance...
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service schedule for a vehicle from 10,000 miles to 120,000 miles.
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold...
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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.
2014 Volkswagen Jetta SportWagen Maintenance Schedule For USA 2.5L Engine This document contains the maintenance...
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service schedule for a vehicle from 10,000 miles to 120,000 miles.
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
VOLKSWAGEN DEALERSHIP COMMUNICATION: The vehicle?s engine management software has been improved to assure the vehicle?s...
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tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2.0L TDI Clean Diesel Engine
Emissions Service Action: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe...
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emissions are optimized and operating efficiently.
Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI Clean Diesel Engine ECM Software Update):...
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The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle?s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. The corrective action taken was to Install updated ECM software
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
2014 Volkswagen Jetta SportWagen Maintenance Schedule For USA 2.0L TDI Engine: This document contains the maintenance...
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service schedule for a vehicle from 10,000 miles to 130,000 miles.
2013 Volkswagen Jetta SportWagen Maintenance Schedule For USA 2.5L Engine: This document contains the maintenance...
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service schedule for a vehicle from 10,000 miles to 120,000 miles.
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise...
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from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): ...
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Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven.
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. - Revision Summary Updated LOANER claiming instructions.
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. - Updated Saga claiming instructions for glow plug control module.
2.0L TDI Engine (GEN 1) Emissions Modification - Customer Only (Retail Sold) USA ONLY - The Environmental Protection...
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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Updated loaner/rental and label placement instructions.
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75...
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Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engine will not start after standing in cold...
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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine Lacks Performance, Engine Warning Light ON): Engine does not have any power and the engine warning light may be ON.
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This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF): With the implementation of...
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the new ?Clean Diesel Technology?, changes to the EGR system were implemented as compared to previous Diesel engines. After switching ignition OFF, the EGR system must go through an adaption of the valves to maintain calibration. These noises are considered normal and no repairs are necessary.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...
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content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage.
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This document informs on the procedure to remove the engine cover.
Technical Bulletin (No Start, or Rough Running issues): When diagnosing a MIL ON, no-start or rough running concern on...
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a common rail diesel vehicle, and no root cause is found after following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump. If such an inspection is necessary, the guidelines in this document must be observed when removing the N290 Fuel Metering Valve
Technical Bulletin (No Start, or Rough Running due to Fuel Rail issues): When diagnosing the condition above on a...
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common rail diesel vehicle, if no root cause is found after checking all other components and all GFF diagnostic procedures have been performed, it may be necessary to check for metallic particles in the High Pressure Fuel Pump using the service section of this document. If such an inspection is necessary, the following guidelines must be observed when removing the N290 Fuel Metering Valve.
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin:Engine Lacks Performance, and Engine Warning Light ON issues.
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The document contains fault codes for trouble shooting issues, and procedures for those issues
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide...
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down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes, and procedure to service these issues
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For...
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2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or CRUA:
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring...
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strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the diagnostic strategy for...
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zero fuel calibration too sensitive. The production solution for this issue was new Software implemented. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing...
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basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs...
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it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Emissions Service Action (Jetta SportWagen TDI Clean Diesel Engine Vehicles Glow Plug Control Module): If the...
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engine is started during the initial glow plug glow phase, the engine control module (ECM) may receive an incorrect reading from the glow plug control module which may cause the vehicle?s Malfunction Indicator Light (MIL) to come on. If this happens, the vehicle may not pass an IM (emissions) inspection. This document informs how to check and, if necessary, replace the glow plug control module. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue.
Tech Tips (Common Rail TDI ? Fuel Filter Replacement and Prime/Bleed Procedure): This document informs when replacing...
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fuel system components on the Common Rail TDI engine (including the fuel filter), the fuel system must be primed. The procedure should be available on most models through Guided Functions. If not shown, then access through Control Module OBD. Run ?Basic Settings block 35? three times in a row. This activates the electric fuel pumps and bleeds the fuel system. Once the system has been bled, it will be necessary to start the engine and idle for a minimum of 5 minutes before depressing the gas pedal.
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear...
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glass may slide down into the door, or the rear glass motor operates but the glass does not move
Technical Bulletin: Discussion on engine issues lacking performance.
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The document covers diagnosis of the engine and the codes that are meant to describe the issues. How to service the issue is discussed, and where to find warranty information to pay for the service
Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Document discusses diagnosis Codes necessary to...
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diagnosis, and potential remedy of engine issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Technical Bulletin (Cylinder Contribution/Balance Faults): This document informs that the Diagnostic strategy for zero...
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fuel calibration was too sensitive. The production solution for this issue was Software implemented into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Cylinder Contribution / Balance Fault issues): The Diagnostic strategy for zero fuel calibration is too sensitive.
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The production solution for this issue was new software being implemented into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but...
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still within the hash marks on the engine oil dip stick. All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. This document also contains a graphic showing the difference between oil levels in the dip stick.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
Other
188 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
Model Year 2014 Prepaid PDI Time Units
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
Instrument Cluster Illumination
New Loaner Policy for VW Customer Mobility Vehicles
Volkswagen Elsa Newsletter
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Safety Related Inquiry and Reporting
Elsa newsletter
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By-Pack At Delivery
Prepaid PDI Time Units (U.S.
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Only)
By-Pack At Delivery
By-Pack At Delivery
Squeaks, Rattles, Noise, Repair Materials
Helpline & Parts Dept.
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contact information.
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Customer Letter
Generator Replacement
Diagnostic assistance for excessive static current draw
Damage on External Chrome or Aluminum Surfaces
Parts Returned to the WPRC Must be Complete and Packaged Correctly to Prevent Transit Damage
2014 Volkswagen Beetle/Beetle Convertible Quick Reference Specification Book
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY
Listed in the table below are the time units used in the calculation of the Prepaid PDI (PPDI) payment for model year...
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2014 vehicles
CV boot damage identified.
Monroney Label Placement
ElsaWeb Newsletter
Elsa Newsletter
Elsa Newsletter
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
Generator replacement.
Contacting the parts helpline
Generator Replacement
This Document informs dealers on VWP-23-01
90-11-07 Instrument Cluster Illumination
Evaluate TDI vehicle for repurchase prior to repairs
Mandatory Installation from Web-Server.
please contact VW Helpline before attempting repair.
Part ordering
On-Car Analysis List.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
Additional safety related Inquiry and Reporting instruction.
Parts ordering information
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Volkswagen After Sales Weekly Communication - March 10, 2020
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
This Document was revised on page 2.
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The verbiage was changed from the cusomter's perspective to the dealer's persepective
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
The part number listed in the document is to be returned if it meets the criteria provided.
The 2.0L Gen1 FAQ document is to assisty our VWGoA dealers with frequently asked questions and answers to allow them to...
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assist the VW & Audi owners.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...
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repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
MIBII Informational Document
The 2.0L Gen1 FAQ document is to assist our VWGoA dealers with frequently asked questions and answers to allow them to...
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assist the VW & Audi owners.
The fault code in this document was revised on page 2.
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One extra zero was provided.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...
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repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
Adhesive application for installation on all areo parts solds as an accessory
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the...
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Pre-existing MIL-On Condition.
2.0L TDI Settlement Deadline 12/30/2018 - Important Reminders
Email_Important TDI Announcement - Final Months of 2.0L Claims Program_VW
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for Scan tool concerns that may occur duing a test plan
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the...
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calculation of the Prepaid PDI (PPDI) payment through model year 2015
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot.
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This document informs of the expected condition of a CV boot upon removal
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
Tech Tips: Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s...
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to Facilitate Diagnosis
Tech Tips: Car Net Equipped Vehicles-Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify...
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any Conditions or DTC?s to Facilitate Diagnosis
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaints: Mil?on with fault code P046C, untouched vehicles
This document includes what incentives are included in the Volkswagen TDI Customer Goodwill Package.
On-car analysis list of Customer Complaints: Mil-on with fault code P046C, untouched vehicles
On-car analysis list of Customer Complaints: Mil-on with fault code P046C, untouched vehicles
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
Tech Tips: Equipping vehicles With KESSY ? Key Adaptation Tip
Tech Tips: Instrument Cluster Illumination
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Tech Tips for proper diagnosis and operation of the washer pump
TDI IN-FORM Rewards Announcement
On-car analysis list of customer complaints: Mil?on with fault code P046C, untouched vehicles
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle"
REPAIR OF EXTENSIVE STONE CHIPS IN FRONT BUMBER COVER.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Software & Calibration
101 bulletinsHow to manage software versions using VW diagnostic Tool
ODIS Service Update
Software Version Management
Software Version Management (SVM) instruction.
ODIS Service application update V2.2.0
Update model year applicability to include 2023.
ACC Calibration Process
update to required vehicle wash shampoo.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
KESSY equipped Key Adaptation, updated to add model year applicability.
Software Version Management (SVM)
Update to brochure purchase url
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to part quantity in Part Table.
Updated to include additional models and model year applicability.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Updated to remove duplicate bolt part number in Passat part table.
Update labor operation numbers per Saga updates.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Updated to include additional model and model year applicability.
Update to labor operation claiming number per Saga updates.
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
This document outlines updates to the software used to perform vehicle diagnostics
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
This document details updates to the ODIS diagnostic software.
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Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan.
Update vehicle metadata.
Updated to include additional labor operations due to labor time updates in Elsa.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Updated to address additional model years.
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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Updated to address additional model years.
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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Update parts table.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
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calibration or set a limit exceeded fault.
Updated to include additional model and model year applicability.
Modify service instruction and to update GFF Time expenditure in the warranty table.
Updated work procedure, 2010 Model Year pre-repair aftertreatment system inspection.
Updated to include additional model year applicability.
Update claim process statement.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Updated vendor code and parts table.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Updated to include additional model year and required documentation instruction.
Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report
Update to include model year 2017 applicability.
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
e-mail TDI ODIS AEM Update.
Update Touareg Part Table.
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...
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(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
Updated vendor code and parts table.
Updated to include additional model year and required documentation instruction.
Update tech tip to include 2017 model year applicability.
Updated to require additional print outs during warranty claiming.
01 16 01 January 8, 2016 2034898 Supersedes Technical Bulletin V011526 dated November 5, 2015 to update warranty labor...
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operations due to ELSA updates.
Update tech tip to include model year 2017 applicability.
Update parts table.
Update TB to include model year 2016 & 2017 applicability
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL...
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YEAR AND MODEL APPLICABILITY.
THIS BULLETIN WAS UPDATED TO INCLUDE ADDITIONAL MODEL YEAR APPLICABILITY (JETTA SPORTWAGEN).
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TO UPDATE WARRANTY LABOR OPERATIONS DUE TO ELSA UPDATES, AND TO INCLUDE AN ADDITIONAL PARTS TABLE FOR REPLACING A ONE...
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PIECE SYSTEM WITH A TWO PIECE SYSTEM.
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
UPDATED TO INCLUDE ADDITIONAL MODEL APPLICABILITY.
Electrical
84 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Washer Level Sensor
Washer Level Sensor
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
Addressing Cybersecurity or Vehicle Hack concerns
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation
MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read...
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accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...
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suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...
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suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Hood release...
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inoperative Customer states MIL-on with P0401
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
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MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative Customer states MIL-on with P0401
Battery testing. Updated to include additional model and model year applicability.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the...
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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Coding information for replacement ECM to address specific fault setting after the install.
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the...
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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...
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Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.
Coding information for replacement ECM to address specific fault setting after the install.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement.
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The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. The oxygen sensor will be checked during this service and, if measured degradation tolerances are met, the sensor will be replaced.
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement.
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The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. The oxygen sensor will be checked during this service and, if measured degradation tolerances are met, the sensor will be replaced. Updated measuring value range for Heated Oxygen Sensor -G39- replacement in work procedure.
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement.
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The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. The oxygen sensor will be checked during this service and, if measured degradation tolerances are met, the sensor will be replaced. Updated work procedure and claiming instructions. Included new ODIS test plans, and 2009 MY work and claiming instructions.
Inlet Air Box Housing Snow Flap Replacement & Oxygen Sensor Inspection/Replacement.
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The snow flap in the inlet air box housing may remain partially to fully open. Should this occur, excess warm air could enter the air intake through the snow flap inlet. The oxygen sensor will be checked during this service and, if measured degradation tolerances are met, the sensor will be replaced.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause.
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The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
Washer Level Sensor issues: The indicator lamp in the I.P.
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for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids.
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Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
Tech Tips (Windshield Washer): For fault code VAG00897 (Electrical malfunction in circuit in the BCM), the document...
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informs of a procedure that will ensure proper diagnosis and operation of the washer pump.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory): High soot loads prior to...
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regeneration can cause possible restrictions in the EGR filter. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue. The document also contains the procedure for servicing the possible causes of restrictions in the EGR filter.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be...
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affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...
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P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test...
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plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Tech Tips: Diagnosis and operation of the washer pump for Electrical malfunction in circuit in the BCM
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by...
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the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor...
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DTC?s it important to perform diagnosis prior to replacing the glow plug.
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it...
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is important to perform a diagnosis prior to replacing the glow plug. This document contains the fault code interperatation after such a diagnosis. the production solution is that the codes were implementated into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing...
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the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it...
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important to perform diagnosis prior to replacing the glow plug. This document informs on the procedure to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
UPDATED TO INCLUDE A CORRECTED REFRIGERANT CIRCUIT ADAPTER IN THE SPECIAL TOOLS TABLE.
TO UPDATE GOLF (EXCHANGE PARTS) TIME UNITS DUE TO SAGA/ELSA UPDATES 6/13/16.
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MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with Fault P2463 DPF Soot Accumulation.
Transmission
56 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Choosing Service Numbers ? Transmission and Drivetrain
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...
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with varying sound levels.
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Automatic Transmission Fluid Requirements
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...
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P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...
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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...
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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...
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noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.
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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.
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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.
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Vehicle is towed in. Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...
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release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...
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release inoperative Customer states MIL-on with P0401
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
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noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
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noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
Transmission Fluid requirements updated to include additional model year applicability.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen...
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Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch,...
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transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Tech Tips: Generator Charging Concern Diagnosis Tip - One Way Clutch Pulley Testing
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
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TRANSMISSION
Pre-Delivery & Maintenance
52 bulletinsVehicle Concerns Before Recall Repair Available
2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance
Wiper Blade Inspection for Proper Warranty Coding
Inspection Service Reminder, ?Inspect Now? Message
Quick Spec Guides Now published on ServiceNet
PDI - Vehicle Inspection, Protection Removal and Detailing
PDI - Vehicle Inspection, Protection Removal and Detailing
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Wiper Blade Inspection for Proper Warranty Coding
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (UMI equipped models)
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (UMI equipped models)
Temporary warranty process and parts return program (car-net equipped models)
Temporary warranty process and parts return program (UMI equipped models)
Volkswagen Warranty Policies and Procedures ? April 2014
Volkswagen Warranty Policies and Procedures Manual ? US Edition, November 2014
Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with...
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a loaner or rental vehicle while their existing vehicle is being repaired.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Recall Reminder Part Labels
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI,...
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Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI,...
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Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models...
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equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
To add associated labor operation numbers to warranty table and include model year 2017 applicability.
This service xpress document give information on the various fluids a vehicle can hold, how to check the fluids and when...
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the vehicle should be serviced for maintenance
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear...
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and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
Service Information (2014 UMI equipped models - market introduction): During the market introduction of 2014 models...
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equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
2014 Car-Net equipped models - Market Introduction: During the market introduction of 2014 models equipped with...
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Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net ensure prompt analysis and resolution of any emerging concerns.
Warranty Information (2014 Model Year Volkswagen Vehicle Warranty, Roadside Assistance, and Carefree Maintenance): This...
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document contains the "2014 MODEL YEAR VOLKSWAGEN VEHICLE COVERAGE SUMMARY".
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in...
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the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of 2014...
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models equipped with UMI, Volkswagen will collect all warranty repair information related to any components/failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns.
Service Information (2014 Car-Net Equipped Models - Market Introduction) During the market introduction of 2014 models...
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equipped with Car-Net Volkswagen will collect all warranty repair information for any emerging concerns
Download ODIS Service Diagnostic Version for 24CV recall.
PROFI Dealer Vehicle Information Request Form: This document informs of the requirements to test vehicles for an upcoming VW campaign.
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It contains the number of vehicles to be tested, and what is to be tested.
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery.
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Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs how to tell the difference.
Technical Bulletin: A notification that Components may be missing from the by-pack at delivery.
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It also informs that Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation)
Adjustment of Time Unit Correction Payments for 2014/2015 Model Year Maintenance Claims
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
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used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
Technical Bulletin (Components may be missing from the by-pack at delivery): Components missing from the by-pack...
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should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs of the difference between the two and includes info about the MDI cables included in the by-pack
Technical Bulletin (By-Pack At Delivery): Components missing from the by-pack should be claimed in one of two ways.
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(Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs of the difference
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
THIS COMMUNICATION INFORMS DEALERS OF THE WARRANTY CLAIM CODING FOR 30-DAY INVENTORY MAINTENANCES ON 2.0L AND 3.0L TDI...
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VEHICLES.
Fuel System
49 bulletinsA list of suggested fuel stations
Fuel Additive
Diesel Models only. Repurchase Prior to Repairs
Recommended Gasoline Quality
Diesel Fuel System and Repair
Gasoline Quality
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following
When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the following :UDS...
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vehicles: Go to Guided Functions / Adapting Injector Quantity Adjustment correct values (IMA-IVA).
Gasoline fuel additive
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality check.
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Update to model and model year applicability.
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
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Update to clarify procedural step and add "if needed" to warranty and part tables.
Gasoline quality.
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
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Update to MAF labor operation number.
High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.
Diagnosis for EGR flow insufficient.
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Update to parts table.
Diagnosis for EGR flow insufficient.
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Update to parts table.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Update to existing tip for fuel quality checking.
Catalytic Converter Regeneration Scan Tool instruction.
This document informs dealers of a revision to the Extended Emissions Warranty Limited Warranty Extension for 2.0L TDI Gen 1 vehicles.
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Added clarification on totaled vehicles and loaners
Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.
Diesel Fuel System Repair procedure modification.
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TDI models.
Alternative diagnosis for lean fuel trim.
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...
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process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads...
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prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...
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process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads...
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prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles...
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affected by the emissions issue eligiblality options and issues.
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US...
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Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.
This notice gives an update on the settlement for the emissions issues with regards to 2.0L TDI vehicles.
Update to expand fuel testing for lean DTCS.
Update to existing tip for fuel quality checking.
VSS 17-08 - TDI Monitoring Program - Campaigns 23Q3/23U4/23U3 2.0L Emissions Modification - Gen I, Gen II and Gen...
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III.
Technical Bulletin (Exhaust Gas Recirculation Flow, Could be accompanied with Soot Accumulation): High soot loads prior...
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to regeneration can cause possible restrictions in the EGR filter. The production solution for this issue is New software implemented in current production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements
A how to guide for Diesel Fuel System Diagnosis and Repair
Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient, and Soot Accumulation issues): This document informs...
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of high soot loads prior to regeneration which can cause possible restrictions in the EGR filter. The production solution to this issue was new software being implemented in current production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (2009-2014 All TDI (2.0L, 3.0L) Common Rail models Passat, Golf, Jetta, Jetta SportWagen, Touareg Adapting...
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Injector Quantity adjustment correction values (IMA/IVA)): This document informs When replacing or adapting fuel injectors, if there is no Guided Functions Test Plan, utilize the procedure provided in the document
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.
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The black line is for fuel pressure supply and the blue line is for fuel pressure return.
Tech Tips (Adapting Injector Quantity adjustment correction values (IMA/IVA)): When replacing or adapting fuel...
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injectors, if there is no Guided Functions Test Plan, utilize this documents procedure
Update fuel sampling requirement and update Touareg parts table.
THIS COMMUNICATION INFORMS OF THE TDI EMISSIONS SETTLEMENT AGREEMENT WITH REGARDS TO 2.0L TDI VEHICLES.
THIS DEALER LETTER GIVES AN UPDATE ON THE CURRENT EMISSIONS ISSUES WITH REGARDS TO 2.0L TDI VEHICLES.
THIS DEALER LETTER GIVES AN UPDATE ON THE CURRENT EMISSIONS ISSUES WITH REGARDS TO 2.0L TDI VEHICLES.
Infotainment
35 bulletinsInfotainment Worksheet (U.S.
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Only)
RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
UMI Software Update for Various Bluetooth Concerns
Infotainment Worksheet (U.S.
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All Navigation Radios-All Models
Infotainment Worksheet (U.S.
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RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
UMI Software Update for Various Bluetooth Concerns
Infotainment Worksheet (U.S.
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When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.
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This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder.
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Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder.
Radio knob replacement instead of radio replacement w/ knob part number.
Jetta Bluetooth manual coding procedure.
Infotainment Worksheet.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Cam screen damage.
Infotainment worksheet.
Alternative method for radio code retrieval.
Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf).
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This document informs if a vehicle's Monroney label displays wheel locks in the "Packages/Options" (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be...
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provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
Service Information (Wheel Locks Missing at Delivery): Wheel Locks are not standard equipment for all 2014 models (excluding Golf).
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This document informs if a vehicle?s Monroney label displays wheel locks in the ?Packages/Options? (highlighted in this document) and Wheel Locks are missing, dealers should contact their respective SOM to have a new Monroney label assigned.
Technical Bulletin (Infotainment Worksheet): This bulletin provides a document that will allow more detail to be...
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provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.).
Alternative method for radio code retrieval.
Tech Tips (Inspection Service Reminder, ?Inspect Now? Message): If an ?Inspect Now? message is displayed in the...
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vehicle?s MFI, check the value of the inspection service reminder. Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder. To reset the inspection service reminder after completing an inspection service, perform the applicable procedure within this document.
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the...
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screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
Technical Bulletin (Filling out the Infotainment Worksheet) This bulletin provides instructions and information for...
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completing and submitting the updated web version of the Infotainment Worksheet. Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
Update to existing Tech Tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode...
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setting when it is displayed in the instrument cluster.
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may...
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be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
Technical Bulletin: UMI Software Update for Bluetooth Concerns ? Voice Prompts stuck in Non-English Language ? Poor...
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Call Clarity on Receiving End ? Various Bluetooth Connectivity & Paring issues This procedure in the document corrects the concerns by updating the UMI to the latest software
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
Body & Paint
29 bulletinsLack of paint under roof
Wind & Water Leak Checking
Customer States Windshield Wipers Streak or Smear
Windshield Washer
Removing Paint Contaminants from Exterior Paint
Removing Paint Contaminants from Exterior Paint
Noise from Door Panel while Driving
Sunroof / Sunshade, Will Not Open
The alarm siren may activate immediately after opening the door, after unlocking using the physical key.
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A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction.
Edge corrosion on the rear lid around the license plate light (Figure 1 and 2).
Republication of archived technical tip for water leak testing fixture.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Tech Tips (Alarm System Activates Immediately After Opening the Door When Using the Key): The alarm siren may activate...
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immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. This document informs of the options avaliavle to delay a cars alarm reaction
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...
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applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened.
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This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD can be...
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mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check...
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inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint...
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contaminants such as rail dust and industrial fallout from exterior paint.
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S.
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Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch.
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It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
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Also gives examples of how to calculate cost to repair or replace
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service...
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a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...
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finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
Brakes
26 bulletinsMDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
If the battery has a low state of charge or is disconnected, fault code 02757 ?adapting tire pressures? may set in address 03 ? Brake Electronics.
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The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.
Brake Disc Pulsation or Vibration (U.S.
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Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation.
Brake Disc Pulsation or Vibration (U.S.
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Brake Disc Pulsation or Vibration
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking, or surface rust built up during transportation.
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake...
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noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Antilock brake function test direction.
Antilock brake function test direction.
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low...
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state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): ...
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The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms...
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may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following...
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symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty.
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. This document informs that vehicles requiring front, rear, or both disc cleaning will exhibit vibration and/or noise. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin: Vibration or Noise When Braking issues are addressed
Tech Tips: Covers concerns with Both the Anti-lock Brake (ABS) and Airbag systems working together
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms...
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may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed between 6 and 12 months or 6,000 and 12,000 miles (whichever comes first) from the warranty in service date. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
HVAC & Climate
21 bulletinsHow to check for HVAC system leaks using nitrogen.
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.
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Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.
A/C requirements, update to model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
New a/c machine version added to table.
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Removal of Behr Flush kit.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Technical Bulletin concerning the Fresh Air Blower being Inoperative.
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It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIAGNOSTIC ASSISTANCE AND INSTRUCTION FOR SANDEN AIR CONDITIONING COMPRESSOR SYSTEMS, NOISY OR INOPERATIVE COMPRESSOR.
Lighting
19 bulletinsVolkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
The instrument cluster illumination is controlled by a photocell inside the cluster.
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If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the illumination is affected. See figure 1 below for example of the photocell location based on a 2011 Jetta sedan. Location can change based on model.
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Condensation and/or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Tech Tips (CV Boot Leaking Grease, Clamp Not Tight or Not Aligned Properly): The document informs on what to do if...
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the vehicles CV Boot is having issues
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...
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lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
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discussed in this document
Tech Tips (Instrument Cluster Illumination): The instrument cluster illumination is controlled by a photocell inside the cluster.
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If an illumination concern is suspected, this document informs of the procedure necessary to service this issue
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Steering
9 bulletinsThis Document was revised.
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The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Steering Wheel Off Center.
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
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column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel.
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The document also gives information on servicing the issue
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on...
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the steering wheel being off center and to provide information on checking for steering wheel off center
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
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column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering...
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column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
Tires & Wheels
8 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS, BUT MAY ACCOMMODATE SOME OTHER TYPE OF TIRE TRACTION DEVICE.
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SEE OWNER?S MANUAL FOR DETAILS.
Wheel Locks Missing at Delivery
Starting with model year 2014 wheel locks are no longer standard equipment.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important...
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steps that should be followed when performing four wheel alignments.
Notification of the 2.0l Gen 1, TDI remediation fix monitoring via the VTA system, in alignment with campaigns 23U3.
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be...
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followed when performing four wheel alignments
Hybrid & EV
5 bulletinsUpdate regeneration test plan instruction.
Update to regeneration instruction.
Nox regeneration information.
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Updated to correct the tech tip number in the title.
Campaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Technical Bulletin: The document refers to diagnosing charging systems for issues
Air Bags & Safety
4 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster): Airbag lamp in instrument cluster may...
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illuminate due to unfastened connector for passenger airbag warning lamp. This document informs on how to diagnose that this issue is taking place
Suspension
3 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.