2022 Volkswagen Id.4 TSBs
301 Technical Service Bulletins across 16 categories
Categories
Electrical
108 bulletinsThe OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11.
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The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the air conditioning refrigerant display. Updated criteria information
The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11.
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The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the air conditioning refrigerant display. Updated criteria information
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
"Ready mode cannot be established and High-volt.
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battery: Risk of fire! Safely park and exit vehicle now. Contact emerg. responders! stored in Driver Display.
H.V. Battery Hints, Tips & Suggested Practices
A "How To" activate Car Net 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected)
The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11.
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The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the air conditioning refrigerant display.
The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11.
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The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the air conditioning refrigerant display.
Remote Key Battery Replacement
Additional build status Information required when Replacing H.V.
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Battery Cell Modules
Over all summary of HV Battery range
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: This hotfix is 008C - High-voltage system, de-energize - Diagnostic power disconnection function issue.
Diagnostic Testing of the Battery Regulation Control Module -J840- for reduced or dropping range.
HV Battery Checking Remaining Capacity and Determination of HV Battery Health
Determining HV-Battery Health, Remaining Capacity
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: This is for: The ID.4 Basic Settings test plan for DA 0015 (Airbag Module) During the test it will stop during the test plan and say: The following function could not be performed: Basic setting, Inertial sensor system End of test.
Customer states MIL-on, P0442 stored in ECM memory; Customer states Electrical System Error Message, U04A1 [42304],...
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U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states wind noise and or water ingress; Customer states middle row seat rattles; Customer states vibration from front of the vehicle at highway speeds; Customer states there is a noise from the front of the vehicle; Customer states there is a leak from the front of the vehicle
Customer states MIL-on, P0442 stored in ECM memory; Customer states MIL-on, P0068 stored in ECM memory; Customer states...
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Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states wind noise and or water ingress; Customer states middle row seat rattles; Customer states vibration from front of the vehicle at highway speeds; Customer states there is a noise from the front of the vehicle
Update Programming replacement Information Electronics Module -J794-.
Customer states MIL-on, P0442 stored in ECM memory; Customer states MIL-on, P0068 stored in ECM memory; Customer states...
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the seat cover has discoloration (usually yellowing) stains; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states wind noise and or water ingress; Customer states middle row seat rattles
Customer states MIL-on, P0442 stored in ECM memory; Customer states MIL-on, P0068 stored in ECM memory; Customer states...
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the seat cover has discoloration (usually yellowing) stains; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states wind noise and or water ingress
Customer states MIL-on, P0442 stored in ECM memory; Customer states the seat cover has discoloration (usually yellowing)...
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stains; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs
Cleaning the refrigeration Circuit R1234YF
Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key...
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FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01B000 stored in ECM memory
Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key...
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FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic headlights and or rain-sensing wipers do not work AW 09: U10F600[934148], B136629[934664], U10F500[939524] active DTCs. Customer states MIL-on, U01B000 stored in ECM memory
Inspecting sensors for damage
Battery Health, Remaining Capacity
The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress.
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Water ingress into the printed circuit board can lead to malfunctions causing an open command to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle.
Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key...
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FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic headlights and or rain-sensing wipers do not work AW 09: U10F600[934148], B136629[934664], U10F500[939524] active DTCs.
Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key...
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FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states door fitment between panels not correct; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic headlights and or rain-sensing wipers do not work AW 09: U10F600[934148], B136629[934664], U10F500[939524] active DTCs.
Battery testing
Build status documentation step to include during a justified cell module repair.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key...
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FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states door fitment between panels not correct; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C
After the pre-delivery inspection (PDI) has been performed (transport mode has been deactivated), the CarNet LED in the...
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roof module does not turn green.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
Process and reference information for Volkswagen technicians who have already completed high voltage expert (HVE)...
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training.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states...
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Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
ID.4 Only Cleaning the R1234YF Refrigerant Circuit using VW approved flush machine & Flush kit.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
Electrical system error message (yellow) with DTC P0BBD00 stored in Battery Regulation Control Module -J840- (diagnostic...
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address 008C).
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program...
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test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software...
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configuration test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the Front Camera Module program...
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test plan that is failing.
Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states...
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Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
SERV_ACT HV Battery Module(s) - Updated parts and claiming sections for clarity.
SERV_ACT HV Battery Module(s) - Updated parts and claiming sections for clarity.
Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states...
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Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states seat memory is inoperative Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
This software update provides minor bug fixes and enhances the performance of the electronic control module that manages...
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the over-the-air installation process. This update is a prerequisite for future updates.
SERV_ACT HV Battery Module(s) - Updated vehicle counts
This software update provides minor bug fixes and enhances the performance of the electronic control module that manages...
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the over-the-air installation process. This update is a prerequisite for future updates.
SERV_ACT HV Battery Module(s) - Updated vehicle counts
Addressing Cybersecurity or Vehicle Hack concerns
Instruction to determine the remaining battery capacity of the high-voltage battery,
Determination of HV-Battery Health, Remaining Capacity
Explain the reason for not removing the dielectric adhesive tape from the high voltage battery connector.
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Service Information regarding electrical consumption (range too low)
Dealer Letter to announce Campaign Circular Revision - Service Action 93P7 / HV Battery Cell Module(s)
Circular revision was for updated additional cell module replacement claiming, updated check cell equalization test plan...
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note, and added battery manager reset step.
Dealer Letter to announce UPDATE 97GX / Electronics Box Wiring Harness
An unsealed splice may have been routed in the lower part of the under hood electronics box where it can be exposed to moisture resulting in corrosion.
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This corrosion may cause a warning message Electrical system not working correctly. Please go to workshop to appear. Replace the unsealed splice with a wiring repair kit.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update
SERV_ACT - HV Battery Module(s) - Updated vehicle counts for USA only Added important cell module balancing...
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instructions
SERV_ACT - HV Battery Module(s) - Updated vehicle counts for USA only Added important cell module balancing...
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instructions"
Battery adaptation procedure when battery label is missing.
SERV_ACT - HV Battery Module(s) - Updated claiming and work instructions.
SERV_ACT_ Battery Module(s) - Updated claiming and work instructions.
SERV_ACT HV Battery Module(s)
SERV_ACT HV Battery Module(s)
SERV_ACT HV Battery Module(s)
Customer concern of reduced range and/or yellow electrical error message with stored DTC.
Battery Capacitive Discharge Steps.
High Voltage Battery Repair Hints, Tips and Suggested Practices
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Park Assist Sensors Providing False Warnings.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Tester VAS 6161 introduction.
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used when the following error occurs: 8124 Application server 1 system 2 control module software configuration
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used when the following error occurs: 8124 Application server 1 system 2 control module software configuration
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used when the following error occurs: 8124 Application server 1 system 2 control module software configuration
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used when the following error occurs: 8124 Application server 1 system 2 control module software configuration
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used when the following error occurs: 8124 Application server 1 system 2 control module software configuration
Examples of cold high voltage battery conditions displayed to customer via infotainment screen.
Cleaning of R1234YF Refrigerant Circuit.
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Updated to include Atlas front bumper R & I w/ labor operation number
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Cleaning of R1234YF Refrigerant Circuit.
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Updated to add "Atlas Only" to clamping washer required part in parts table.
Cleaning of R1234YF Refrigerant Circuit.
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Updated to correct part number.
Cleaning of R1234YF Refrigerant Circuit
Other
67 bulletinsThis special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
DTC B203400 Excessive Temperature
How to perform Component Measurement Process
Diagnosis for Excessive Current Draw.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Programming Modification
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Activation
Rotary latch operation.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
CV Boot replacement
Water migration under the RAPGARD protection when vehicle arrives at dealership.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Capacitive Discharge Instruction.
Internal Moisture Accumulation
Additional reporting
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners...
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manual and videos available at knowyourvw.com.
Electric drive system error message and/or specific DTC's with symptom codes.
Safety Related Inquiry and Reporting
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Helpline & Parts Dept.
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contact information.
Diagnostic assistance for excessive static current draw
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
97ZZ and 93P7 Alternate Transportation Reminder
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This Document informs dealers on VWP-23-01
Water migration underneath transportation covering (RAPGARD).
Driver Seat, Memory Set procedure.
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Irrelevant Diagnostic Trouble Codes (DTCs) Logged in Various Control Units
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Additional safety related Inquiry and Reporting instruction.
How to handle irrelevant diagnostic trouble codes (DTCs) if identified.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Vehicle delivery by-pack instruction.
Car-Net technical handling.
Self Study Program 891213
Self Study Program 861213
Software & Calibration
45 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: This hotfix is for multiple vehicles for multiple programming functions issue in the DA 0015 component family.
OUJ9 - Over-the-Air (OTA) Software Update (SW Level 3.2.13) Dealer Recovery Process - OTA Software Update Not Successful...
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- Updated circular to include Canadian market. Added instructions in Step 1 in the event communication with the vehicle is not possible.
OUJ9 - Over-the-Air (OTA) Software Update (SW Level 3.2.13) Dealer Recovery Process - OTA Software Update Not Successful...
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- Updated circular to include Canadian market. Added instructions in Step 1 in the event communication with the vehicle is not possible.
This is a notice for software changes with the ODIS diagnostic program to correct the communication for the 008C - E8...
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ID.4 Carport Build Documentation Status HV Systems - ODS5003E Hotfix
OUJ9 - Over-the-Air (OTA) Software Update (SW Level 3.2.13) Dealer Recovery Process - OTA Software Update Not Successful...
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- Updated circular to include Canadian market. Updated work instructions. Updated warranty section.
OUJ9 - Over-the-Air (OTA) Software Update (SW Level 3.2.13) Dealer Recovery Process - OTA Software Update Not Successful...
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- Updated circular to include Canadian market. Updated work instructions. Updated warranty section.
How to manage software versions using VW diagnostic Tool
ID.4 Stop Sale Update and Dealer Support Measures
OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Updated: Canada market added
Ensure Software Compatibility for service part replacement.
Over-the-Air (OTA) Software Update (SW Level 3.2.11) Added several reminders that this bulletin applies only to vehicles...
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that have had an OTA software update failure. Updated
OUJ9 - Over-the-Air (OTA) Software Update (SW Level 3.2.13) Dealer Recovery Process - OTA Software Update Not Successful
Over-the-Air (OTA) Software Update (SW Level 3.2.11) Added several reminders that this bulletin applies only to vehicles...
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that have had an OTA software update failure. Updated
OUJ9 - Over-the-Air (OTA) Software Update (SW Level 3.2.13) Dealer Recovery Process - OTA Software Update Not Successful
Erroneous message "New Setting Available" reappears, software update required.
Get your Volkswagen ID.4 ready for over-the-air software updates - Reminder
Get your Volkswagen ID.4 ready for over-the-air software updates - Reminder
During vehicle inspection, maintenance, or repair, one or more of the diagnostic trouble codes (DTCs) are found to be...
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logged in various control units (static or sporadic). Updated to include applicable PR code, relevant DTCs and symptom codes, and ODIS tester requirement.
Get your Volkswagen ID.4 ready for over-the-air software updates - Reminder
Front electric drive power electronic Software Update.
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Software Installation Not Successful
OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Software Installation Not Successful
OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Software Installation Not Successful
OUH1 - Over-the-Air (OTA) Software Update (SW Level 3.2.12) Software Installation Not Successful
Over-the-Air (OTA) Software Update (SW Level 3.2.11) Added several reminders that this bulletin applies only to vehicles...
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that have had an OTA software update failure.
Over-the-Air (OTA) Software Update (SW Level 3.2.11)
DC_Over-the-Air (OTA) Software Update (SW Level 3.2.11)
DC_Over-the-Air (OTA) Software Update (SW Level 3.2.11)
Over-the-Air (OTA) Software Update (SW Level 3.2.11)
Over-the-Air (OTA) Software Update (SW Level 3.2.11) Added several reminders that this bulletin applies only to vehicles...
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that have had an OTA software update failure.
Dealer Letter to announce Repair Available - Service Action 97HB / ID.4 Software Update
This communication is a notice for software changes with the ODIS program for specific cars.
Software Version Management (SVM) instruction.
This communication is a notice for software changes with the ODIS program for specific cars
This document outlines updates to the ODIS diagnostic software.
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Updates include corrected diagnostic test plans for the stated vehicles.
Update model year applicability to include 2023.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional certificate information.
Instruction referral for proper handling.
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Update to model year applicability and Service instruction.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
This bulletin contains general instructions for software updates.
Update to model year applicability.
Engine
16 bulletinsIdentifying and Mixing Engine Coolant
Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on,...
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P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states the seat cover has discoloration (usually yellowing) stains; Customer states MIL-on, U01B000 stored in ECM memory; Customer states seat belt won't retract; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs
Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on,...
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P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01B000 stored in ECM memory
rattling or knocking noise over bumps or rough roads.
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
Rattle or Knock noises on poor road surfaces.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Engine oil quality standards, update to attachments.
Front of vehicle rattle or knocking noise on rough roads.
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Updated to include additional model year applicability.
When driving over bumps or on poor roads, rattling/knocking noises can be heard from the front of vehicle.
Brakes
12 bulletinsSteps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
Brake Repair or Replacement Information
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
Brake repair or replacement instruction.
SERV_ACT - Brake Servo Control Unit Software
Unwanted Autonomous Braking instruction.
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Updated to include additional models and model year applicability.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration / Pulsation or Noise when Braking.
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Update to include model year and worksheet.
Brake repair or replace worksheet.
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Bake Vibration, Pulsation, Noise when braking during PDI
Gathering of data for Autonomous Emergency Braking
Lighting
10 bulletinsWhat to do if customer mentions water droplet within tail lights.
moisture witin rear tail lamp assembly
The software of individual control units in ID family vehicles (MEB platform) is generally updated within an ID.
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Software (ID.S) compound update. Thereafter, parts having original pre-update software are no longer compatible. Post-update service part numbers having the updated software are visible through a VIN-specific lookup in the parts catalog (EKTA) after an ID.S compound update has been successfully completed, on the basis of the last recorded construction status of the vehicle (record of installed control units and versions).
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
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An owner's manual supplement will also be provided once the updated software is installed. REVISION Added note to ignore B200000 fault, if stored in DA 0019.
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
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An owner's manual supplement will also be provided once the updated software is installed. REVISION Added note to ignore B200000 fault, if stored in DA 0019.
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
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An owner's manual supplement will also be provided once the updated software is installed. REVISION Updated owner's manual instructions in Step 9
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
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An owners manual supplement will also be provided once the updated software is installed. REVISION Updated owners manual instructions in Step 9
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
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An owner's manual supplement will also be provided once the updated software is installed.
Taillight Cluster Condensation.
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Updated to include additional model year applicability.
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
HVAC & Climate
9 bulletinsHow to check for HVAC system leaks using nitrogen.
A/C System Flusing Instruction
HVAC duct cleaning and deodorizing
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
A/C Compressor replacement requirements, updated to include additional model year applicability.
Infotainment
8 bulletinsInfotainment Worksheet (U.S.
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Only)
The ID.S version shown on the display will remain unchanged until ID.S 3.5.
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The actual ID.S version of the vehicle is achieved through the valid software version and configuration of each control unit and is established independently from the version shown on the display.
Infotainment message repeatedly appears.
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By confirming message several user setting are reset. Message something reoccurs.
Erroneous Infotainment message repeating.
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Update Infotainment programming.
Resetting the inspection service test plan for instrument cluster display.
MIB3 CarPlay Connectivity Issues.
MIB3 CarPlay Connectivity Issues.
Navigation for addressing incorrect Part direction.
Pre-Delivery & Maintenance
6 bulletinsWarranty Instruction and guidance
A campaign kit part number was created in Parts on Command (POC) for ordering.
Time Recording Waiver for Compliance Recall 919A
Vehicle Concerns Before Recall Repair Available
During vehicle inspection, maintenance, or repair, one or more diagnostic trouble codes (DTCs) are found to be logged in...
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various control units (static or sporadic).
This Document informs dealers on waiving the punch times for the 97HB Service Action.
Body & Paint
6 bulletinsWind & Water Leak Checking
UPDATE - Seal Roof Connection Rear Lid Hinges (NVLW)
UPDATE - Seal Roof Connection Rear Lid Hinges (NVLW)
Doors sticking when opening from the outside, update to include additional model year applicability.
Explanation of electronic rotary latch and correct door operation upon exiting vehicle.
Republication of archived technical tip for water leak testing fixture.
Tires & Wheels
4 bulletinsAlignment Submission Form
Alignment sheet submission.
Using Alignment Sheet Submission Form
Required Alignment Submission form.
Hybrid & EV
3 bulletinsProper installation of Charging Socket Emergency Release Cable
Charging Socket Locking Actuator and Emergency Release Cable available separately.
This week, we released repair information for Safety Recall 97ZZ and Service Action 93P7.
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With the number of customer vehicles requiring work under both actions, it is critical to set the stage for success and reinforce your commitment to the customer EV experience. The information provided here is supplemental to the information found in the campaign circulars published to ELSA and ServiceNet.
Air Bags & Safety
3 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Suspension
2 bulletinsHow to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Steering
1 bulletinAssessment of Damage to steering wheel leather
Fuel System
1 bulletinCorrect connection on evaporator case drain hose.