2016 Volkswagen Gti TSBs
682 Technical Service Bulletins across 17 categories
Categories
Engine
143 bulletinsTurbocharger repair or replace due to stuck wastegate.
How to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair...
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or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicles in-service date.
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
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This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
Volkswagen Engine Oil Quality Standards (U.S.
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Volkswagen Engine Oil Quality Standards
Turbocharger wastegate stuck, DTCs P2563 and or P00AF stored in engine/motor control module.
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Timing chain reset adaptation.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Camshaft system diagnosis.
Camshaft system diag
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Update to model year applicability.
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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Gasoline Engine Misfire Diagnosis document
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
Coolant leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129...
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B104135, Customer states the sunroof is making noise, squeak & rattle, MIL-on with P0300-P0304 in the ECM AFTER software level 0003, Damaged strut boots at PDI, Customer states sunshade is binding, Wind noise from front door, Customer says rear speaker is distorted, Customer states remote key inoperative. Remote start installation instructions
Coolant leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129...
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B104135, Customer states the sunroof is making noise, squeak & rattle, MIL-on with P0300-P0304 in the ECM AFTER software level 0003, Damaged strut boots at PDI, Customer states sunshade is binding, Wind noise from front door, Customer says rear speaker is distorted, Customer states remote key inoperative.
Customer states engine oil leak
Customer states engine oil leak
Customer states engine oil leak
Coolant leak at the coolant pump
Diagnostic protocol for engine noise with cam timing faults
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, Park distance to sensitive to control, coolant leak at the...
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coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, 60/40 split center seats rattle, car speaker is distorted.
Water leaks from the sunroof/overhead light console area, sunshade is to blinding, MIL-on P0441 in the ECM, coolant...
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leak at the coolant pump, Yellow oil warning light on with any of the following faults P0196 P0198 B104129 B104135, Side mirror glass cracked, cluctch pedal makes noise during operation, damed strut boots, remote key inopperative, car speaker is distorted.
Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine...
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oil dip stick.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Update TB to include model year 2017 and include additional engine applicability.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Software Version Management (SVM) update for too sensitive purge flow diagnostics which may cause DTC P0441 to set in...
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Engine Control Module (ECM).
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin 9Air Conditioning Does Not Cool and or Compressor is Noisy): The condition may be caused by a faulty...
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A/C compressor regulator valve N280 (Sanden). The internal components of the valve can be obstructed and incapable of full function. This loss of refrigerant regulation from N280 can cause noise from the air conditioning compressor and/or affect the HVAC cooling. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
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and prevent deposits on fuel injectors and intake valves.
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine...
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compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER...
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TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI MIL-ON P2015 BACK-UP CAMERA
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM ...
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CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 CENTER CAP MISSING AFTER PDI MIL-ON P2015
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE...
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ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI BACK-UP CAMERA
Other
133 bulletinsCoolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Additional reporting
Fluid requirements
KESSY Key adaptation
Safety Related Inquiry and Reporting
Helpline & Parts Dept.
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contact information.
Diagnostic assistance for excessive static current draw
Sales Consultant Delivery Checklist.
Elsa Newsletter
Elsa Newsletter
MIB2 MQB Discover Media and MIB2 MQB Composition Media.
Generator replacement.
Contacting the parts helpline
Generator Replacement
KESSY Key Adaptation.
This Document informs dealers on VWP-23-01
This Document informs dealers on VWP-22-06
This Document informs dealers on VWP-22-06.
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Revised to reflect the Vehicle Eligibility
This Document informs dealers on VWP-22-06
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Immobilizer Key/Key Remote Adaptation.
Immobilizer Key/Key Remote Adaptation.
Dealer Outbound Information Request Form.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
MQB KESSY adaptation tip.
This special notice is to inform dealers to return the part numbers listed (State of California only).
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
MQB KESSY adaptation tip
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Autonomous data event gathering
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Tool number added to table.
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Removal of Behr Flush Kit VAS 6337/1A
Apple car play function.
Autonomous data event gathering
Tip to address coding
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Remote start diagnostic information.
Car Net Direction summary
Include new special tool adapter and 2018 model year Jetta only
Direction for APP connect
Added: Torque Spec table
Include additional photo's of water ingress.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Rattle & Creak Noise, include additional model year applicability.
Antennae diagnosis
Customer states remote key inoperative
Customer states remote key inoperative
Customer states remote key inoperative
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
ADDED: Front axle differential lock (if equipped): Change fluid (Every 3 years)
Customer states remote key inoperative
Customer states remote key inoperative
Customer states remote key inoperative
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Driver Assist Topics.
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This bulletin also applies to the 2018 Touareg and the 2018-2019 Tiguan LWB.
MIBII Informational Document
Iinclude additional model year applicability and tool information.
MIL-on P0463 and B103E1B stored
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
MIBII Informational Document
Iinclude additional model year applicability and tool information.
MIL-on P0463 and B103E1B stored
Adhesive application for installation on all areo parts solds as an accessory
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Antenna Connection Color Reference.
On-car analysis list from March 7th, 2017
Loss of 15 power defeat process.
Voice Command button operation.
MIB2 system Identification tip
DTC Status Bit Definitions.
Customer states remote key inoperative
Indication of alternative use of scan tool to facilitate Immobilizer adapation after key replacement.
Diagnostic checks and repair direction for chirping noise.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
On-car analysis list of customer complaint: Mil?on no electric drive mode, untouched vehicles
Tip for newer style keys/KESSY system for verification of mechanical function, prior to programming attempts.
Tip to address antennae issues in conjunction with DTCS B10F411, B105413
J428 adaptation to address loss of function after repairs
Tip for Scan tool concerns that may occur duing a test plan
Clarification of normal operation to prevent unnecessary repair attempts
To clairify title and applicable affected models.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Seach tips to assist in finding DTC information
Tip to perform GFF feedback for test plan issues.
Quick tip (Sound box 000051419 installation): This document informs with graphical aids how to install the "000051419"...
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Sound Box
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
2016 Option 1 Labor Rate Increase Percentage and Launch of Online Option 1 Enrollment Process
Amount of Inbound requests year-to-date overview
Immobilizer Key/Key Remote Adaptation Test Plan.
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To adapt keys to a 2015-2016 Golf, GTI, Golf R or Sportwagen (MQB chassis,) it is necessary to complete the ?Adapt Immobilizer? test plan.
Immobilizer Key/Key Remote Adaptation Test Plan.
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To adapt keys to a 2015 Golf or Golf GTI, it is necessary to complete the ?Adapt Immobilizer? test plan.
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
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AND SUBSEQUENT DIAGNOSTIC DIRECTION.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE
INDICATION OF ALTERNATIVE USE OF SCAN TOOL TO FACILITATE IMMOBILIZER ADAPATION AFTER KEY REPLACEMENT.
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS.
NEW PUBLICATION
Software & Calibration
115 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional certificate information.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
Update Freezes.
Monthly Updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
MQB KESSY adaptation tip.
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Updated to include Taos.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
SD creator instruction, updated to include model year 2022.
Immobilizer Key adaptation test plan.
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Update to model applicability.
Software Version Management (SVM)
Immobilizer Key/Key Remote Adaptation Test Plan, updated to include additional model and model year applicability.
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to include additional components in parts table.
Update to model and model year applicability and remove WISE claiming information.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Water Migration Under the RAPGARD transportation protection.
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Updated to include additional model year applicability
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
Update to existing information.
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Update to model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to include latest model years.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Updated to include additional model and model year applicability.
Update model and model year applicability.
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
SD Set-up to Obtain Software updates.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Update to MIB2 information to include 2015 and 2017 model year.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Update Tb to include model year 2017 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Remote lock function.
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Update to model year applicability.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
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calibration or set a limit exceeded fault.
Update to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Direction to verify software levels to address P1612/U03000
Update content and include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated version to address a additional fault code
Information to assist with preventing calibration errors
Updated to include additional model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Updated to include additions claiming instruction with options.
To update final production VIN range.
Updated to clarify and explain by example what "equal pressure reading equals no pressure" next to figure 6
Temorary shut off of Update
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Update tech tip to refer to ETKA for the latest parts information.
Update Technical bulletin to include model year 2016 and 2017 models.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Update to existing Tech Tip to include MY2017.
Update to include model year 2017 applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Update to include model year 2017 applicability.
Update to service information in regards to cable port connection
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Updated to include an additional diagnostic trouble code (P04F0)
Update to existing article that addressed additional diagnostics for lean running concerns.
Update technical publication to include model year 2018 Atlas
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Updated to denote tech bulletins that will further assist.
ODIS Service Installation Phase 2 ? Software Installation & Configuration Instructions
How to address a corrupted system following a 91N9 Update
A reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic...
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devices used on vehicles covered by the new vehicle warranty. DVDs are no longer used all updates come from the webserver
Updated tech tip to include a 5 minute capasitance discharge to the procedure.
Update tech tip to include model year 2017 applicability.
Update tech tip to include model year 2017 applicability.
Update TB to include model year 2016 & 2017 applicability
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL...
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YEAR AND MODEL APPLICABILITY.
THE UPDATE TO THE TECH TIP INCLUDES AN ADDITIONAL MODEL YEAR APPLICABILITY AND ADDITIONAL INSTRUCTION ON HOW TO ADAPT...
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KEYS USING THE ADAPT IMMOBILIZER TEST PLAN.
REPAIR DIRECTION TO ADDRESS CONCERNS THAT MAY OCCUR DURING THE 91N9 UPDATE.
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THIS WILL ALLOW COMPLETION OF THE REPAIR, WITHOUT UNNECESSARY COMPONENT REPLACEMENT.
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS.
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UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST.
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL PARTS NOT MARKED WITH A GREEN MARK AND OK MARK.
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THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL CLOCKS BUILT PRIOR TO SOFTWARE LEVEL 006 AND HARDWARE LEVEL 009
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL PARTS NOT MARKED WITH A GREEN MARK AND OK MARK.
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THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL CLOCKS BUILT PRIOR TO SOFTWARE LEVEL 006 AND HARDWARE LEVEL 009
Electrical
96 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Addressing Cybersecurity or Vehicle Hack concerns
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
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Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Instruction on how to create S/D cards used to update programming on various control modules.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
Additional test plans to clear memory after update programming in ECM.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Relay Terminal Assignments.
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This also applies to 2019 Beetle Convertible and 2018-2019 Tiguan LWB.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM, MIL-on P0463 and B103E1B stored
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM, MIL-on P0463 and B103E1B stored
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on, Fault P013E in the ECM
MIL-on P0420 and/or P0430 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on P0420 and/or P0430 in the ECM
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
Update for 2019 model applicability.
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Update for reader coil sensitivity during test plan.
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
Information to look for aftermarket sensor repairs.
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
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Include model year 2017 for all models with MIB2 radios
Updated direction to address no communication concerns with the -J519- Vehicle Electrical System Control Module.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
MIL-on P0420 and/or P0430 in the ECM
Example of devices, modifications or alterations that can impede Adaptive Cruise Control Radar Sensor function.
MIL-on fault P2407 in the ECM
Log information to identify the type of 5F MIB2 Infotainment module.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Installation Phase 1 ? Preparation, License & Security Certificate Process Instructions
Service Information T10542/2 ? Threaded Stud from High Voltage Adapter Set notice
Tech Tips for Door Control Module Identification
Service Information T10542-ERG High-Voltage Adapter Kit Auto Shipment AT-385
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Inspect front window regulator assembly for any loose components.
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Verify regulator cables are properly secured and window regulator mounting nuts are properly torqued.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
MIL-on fault P2407 in the ECM
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
REMOVAL OF SENTENCE REQUIRING GUIDED FAULT FINDING (GFF) FEEDBACK FOR LOST CONTROL MODULE CODING.
EXPLANATION OF DISPLAY CHANGES TO THE MFI AS A RESULT OF TCM SOFTWARE UPDATES.
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THIS ADDRESSES THE UPDATED DISPLAY OPERATION TO PREVENT UNECCESSARY REPAIR ATTEMPTS. THE CHANGE WAS NOT ITERATED IN THE 37J9 EXPLANATION.
Infotainment
51 bulletinsInfotainment Worksheet (U.S.
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Only)
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
Radio knob replacement instead of radio replacement w/ knob part number.
Infotainment Worksheet.
Blue Emergency Screenafter 91N9 Update.
Protection Activated on Radio after Cluster Replacement.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Infotainment worksheet.
Addressing Component Protection display
Addressing Component Protection display .
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Update model and model year applicability.
Addressing Component Protection display
Addressing Component Protection display .
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Update model and model year applicability.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Infotainment issues
Metadata correction, Infotainment issues
Carplay menu correction for applicability
Tip to address MIB2 infotainment functionality at vehicle start up
Tips to address MIB2 infotainment functionality concerns
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
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Update models and model year applicability.
The document informs the dealer to proactively update the infotainment system to address customer issues of ...
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Infotainment system freezes or reboots Infotainment system turns off at random Navigation system malfunctions or is inoperative Navigation announcements speak in German Adjustment of subwoofer settings sporadically unavailable in setup menu Sirius radio issues Compass display in instrument cluster is erratic or malfunctions Crackling or static noise from speakers Automatic clock update for Daylight Savings Time malfunctions Abnormal sound output and/or delayed sound output from speakers Android Auto malfunctions or is inoperative It also explains how to document the update for application of warranties for the service
On vehicles produced within a specific timeframe it is possible that a light bulb is defective but is not detected and...
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therefore not displayed in the instrument cluster. Furthermore it is possible that a correctly functioning light bulb shows as defective.
Update to radio suffixes.
Clarification of Apple CarPlay operation in conjunction with USB port operation by location to aid in diagnostics.
Clarification on what condition is present when "Park Pilot Not Available" message is displayed and subsequent...
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diagnostic steps.
Clarification on what condition is present when "Park Pilot Not Available" message is displayed and subsequent diagnostic steps.
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Updated 9/16-2016 to include eGolf
Update to existing Tech Tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of the...
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all-new MIB II Infotainment system, Volkswagen will collect all warranty repair information relative to the infotainment system to ensure prompt analysis and resolution of any emerging concerns. This document informs of they types of information that will be collected.
Technical Bulletin: A software update was implemented to address potential Media Modular Infotainment System Malfunctions.
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The procedure corrects the concern(s) by updating the MIB2 Infotainment System software to the latest level 0613. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
UPDATE Technical Bulletin (Modular Infotainment System Software Update): The software refered to in this update has...
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been proactively released to prevent one or more of the following infotainment related symptoms: ? App-Connect malfunctions or is inoperative ? Infotainment display goes blank or dark ? Infotainment system freezes or reboots ? Infotainment system turns off without input ? Display screen turns blue with ?Emergency Download? error message displayed ? Bluetooth is unavailable or inoperative ? Navigation system malfunctions or is inoperative ? Voice Recognition malfunctions or is inoperative ? Settings in menu are not stored or missing ? Audio source changes without input after key cycle ? SD card malfunctions or is inoperative ? Loss of paired Bluetooth device ? Language settings change without input ? Loss of radio presets ? Announcement volume changes or fluctuates without input ? Loss of audio output Software level 0613 is available to enhance infotainment system functionality
UPDATE Technical Bulletin (Modular Infotainment System Software Update): This update has been proactively released to...
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prevent one or more of the following infotainment related symptoms: ? App-Connect malfunctions or is inoperative ? Infotainment display goes blank or dark ? Infotainment system freezes or reboots ? Infotainment system turns off without input ? Display screen turns blue with ?Emergency Download? error message displayed ? Bluetooth is unavailable or inoperative ? Navigation system malfunctions or is inoperative ? Voice Recognition malfunctions or is inoperative ? Settings in menu are not stored or missing ? Audio source changes without input after key cycle ? SD card malfunctions or is inoperative ? Loss of paired Bluetooth device ? Language settings change without input ? Loss of radio presets ? Announcement volume changes or fluctuates without input ? Loss of audio output Software level 0613 is available to enhance infotainment system functionality
UPDATE Technical Bulletin (Modular Infotainment System Software Update): This software update has been proactively...
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released to prevent one or more of the following infotainment related symptoms: ? App-Connect malfunctions or is inoperative ? Infotainment display goes blank or dark ? Infotainment system freezes or reboots ? Infotainment system turns off without input ? Display screen turns blue with ?Emergency Download? error message displayed ? Bluetooth is unavailable or inoperative ? Navigation system malfunctions or is inoperative ? Voice Recognition malfunctions or is inoperative Settings in menu are not stored or missing ? Audio source changes without input after key cycle ? SD card malfunctions or is inoperative ? Loss of paired Bluetooth device ? Language settings change without input ? Loss of radio presets ? Announcement volume changes or fluctuates without input ? Loss of audio output Software level 0613 is available to enhance infotainment system functionality.
Tech Tips (Customer concerns of their iPhone not connecting or having sporadic connections when using Apple CarPlay in...
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the AppConnect environment): Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable adapters may also cause connectivity concerns.
VOLKSWAGEN DEALERSHIP COMMUNICATION (MIB2 MQB Modular Infotainment System Software issues): This document informs of...
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Customer complaints of infotainment-related symptoms. The corrective action taken was a Software level 0613 which is available to enhance infotainment system functionality.
Direction to utilize genuine Apple cable when using Apple CarPlay for the MIBII system
Communication to dealer that a Customer Satisfaction Campaign with customer notification is taking place.
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Dealers must ensure that every affected inventory vehicle with "2016 MY Volkswagen Vehicles with the MIB2 MQB Radio (Modular Infotainment System)" has this campaign completed before delivery to consumers. The campain is to update the software and inquire customers on their views after the update.
Tech Tips for MIB 2 Blue Emergency Screen after 91N9 update
Document informing dealer of intent to proceed with a software update to the MIB2 MQB Radio (Modular Infotainment System) Software.
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A customer satisfaction campain will follow the update to better understand the customers reaction to the software update.
Method to recover radio from MIB 2 Blue Emergency Screen after 91N9 Update is unsuccessful
This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet.
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Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
AVAILABILITY INTRODUCTION, LOCATION AND INSTRUCTION FOR DOWN LOADING INFOTAINMENT SOFTWARE UPDATES USING SERVICENET.
NAVIGATION SYSTEM PART INFORMATION RELATING TO THE POTENTIAL INCORRECT SD DATA CARD BEING INSTALLED.
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THIS RESULTS IN AN INVALID STORAGE DEVICE MESSAGE BEING DISPLAYED .
DIRECTIONS TO DEACTIVATE TRANSPORT SAFEGUARD MODE IN REPLACEMENT RADIOS.
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NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.
CLEAR REPAIR INFORMATION/EXPLANATION TO ADDRESS A MESSAGE THAT DISPLAYS WHEN THE BACK UP CAMERA IS USE.
UPDATED DIAGNOSTIC DIRECTION TO ADDRESS NEW CONCERNS IN REGARDS TO APPLY CARPLAY CONNECTION ON MIBII EQUIPPED VEHICLES.
CLARIFICATION ON WHAT CONDITION IS PRESENT WHEN "PARK PILOT NOT AVAILABLE" MESSAGE IS DISPLAYED AND SUBSEQUENT DIAGNOSTIC STEPS.
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UPDATED 9/16-2016 TO INCLUDE EGOLF
CLARIFICATION ON WHAT CONDITION IS PRESENT WHEN "PARK PILOT NOT AVAILABLE" MESSAGE IS DISPLAYED AND SUBSEQUENT...
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DIAGNOSTIC STEPS.
CLARIFICATION OF APPLE CARPLAY OPERATION IN CONJUNCTION WITH USB PORT OPERATION BY LOCATION TO AID IN DIAGNOSTICS.
Body & Paint
36 bulletinsReplace Door Lock and Cap.
Lack of paint under roof
Wind & Water Leak Checking
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision.
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Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions.
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Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension
Panoramic Sunroof Frame - Closure notification
Water under transportation wrapping appears as paint defect.
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Update model year applicability.
Republication of archived technical tip for water leak testing fixture.
Hood latch input required for adapting immobilizer test plan success.
Calibration Mirror(s) information for special tool VAS 6430
A-Pillar water leak caused faults.
Indication of horn chirp operation.
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The horn confirmation requires two rapid presses of the lock button on the key fob to sound. If the door lock confirmation sounds after pressing the lock button quickly, twice, the vehicle is performing as designed and no repairs are needed.
Update Tb to include model year 2017 applicability.
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June 7, 2017 2043031 Supersedes Technical Bulletin 60-16-03 (V601603) dated February 25, 2016 to include additional model year. Rattle or Creaking Noise from Panoramic Sunroof A rattle or creaking noise may be heard from the rear of the Panoramic Sunroof when driving on uneven roads with the sunroof closed
Direction to denote compression/settling time of sunroof seal after replacement.
Diagnostic tree to assist technicians with direction on sunroof concerns
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
updated title with applicable model clarification.
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Clarify definition of a Panoramic Sunroof, updated VIN range and update application of additional foil patches.
Additional repair information to clarify seal installation when replacing the sunroof frame assembly.
Panoramic Sunroof Frame - A difference in the expansion rate between the plastic water channel and steel reinforcement...
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plates may cause stress cracks to occur at the edges of the reinforcement plates.
Panoramic Sunroof Frame - A difference in the expansion rate between the plastic water channel and steel reinforcement...
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plates may cause stress cracks to occur at the edges of the reinforcement plates.
Panoramic sunroof inspection and repair procedure should a water leak occur.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD can be...
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mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check...
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inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Update applicable model VIN ranges, Panoramic Sunroof description.
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
SEALING FLANGE SEAL INSTALLATION GUIDE
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS V.2
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS
THIS COMMUNICATION IS THE CLOSURE OF A PREVIOUS REQUEST FROM VWOA PRODUCT SUPPORT TO VW PROFI DEALERS TO INVESTIGATE ANY...
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COMPLAINTS OF WATER LEAKS FROM SUNROOF DRAIN TUBES.
THE SHADE TRACK IN THE SUNROOF FRAME WAS MANUFACTURED AT THE LARGEST TOLERANCE WHICH ALLOWS THE SHADE TO TWIST DURING OPERATION.
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IF THIS HAPPENS, THE METALLIC BANDS OF THE SHADE WILL MOVE OUT OF THE PROPER LOCATION AND CAN UNWIND INSIDE OF THE REAR SUNROOF ASSEMBLY, CAUSING THE SHADE TO BE INOPERABLE. TECHNICAL BULLETIN CONTAINS INSTRUCTION ON HOW TO ... AND WHAT ... TO REPAIR CONCERN.
PANORAMIC SUNROOF INSPECTION AND REPAIR PROCEDURE SHOULD A WATER LEAK OCCUR.
HVAC & Climate
20 bulletinsA/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
Air Conditioning Does Not Cool and or Compressor is Noisy.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Air Conditioning Compressor Leak Diagnosis.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Diagnostic steps for air conditioning that does not cool and or compressor is noisy.
UPDATE PRODUCTION SOLUTION DATE AND ADD A STATEMENT ABOUT REQUIRING THE SUBMITTAL OF A GUIDED FAULT FINDING AIR...
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CONDITIONING PERFORMANCE TEST FOR WARRANTY PURPOSES BEFORE REPLACING COMPONENTS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
Transmission
19 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Specific diagnostics and areas of concern to address shifter or shifter circuit concerns.
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related...
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issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or...
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driveline components under varying driving conditions with varying sound levels
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all)...
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automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
Update to tech tip explaining a gear display modification in the software.
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
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TRANSMISSION
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE WATER LEAK FROM SUNROOF/HEADLINER, WATER STAINS ON HEADLINER CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
Fuel System
17 bulletinsA list of suggested fuel stations
Recommended Gasoline Quality
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Update to existing tip for fuel quality checking.
Diesel Fuel System Repair procedure modification.
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TDI models.
Repair direction to address potential need for fuel gauge reset after 20Y6 completion.
Update to expand fuel testing for lean DTCS.
Update to existing tip for fuel quality checking.
Explanation of fuel range reading that is affected by gathering driving data, after instrument cluster replacement.
Explanation of inferred low side fuel pressure values and direction to utilize the repair manual for mechanicl fuel...
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pressure checking
Technical tips on what to do if improper gasoline has been added to the vehicle.
Brakes
17 bulletinsThese documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Only)
Antilock brake function test direction.
Antilock brake function test direction.
Update to braking data gathering
Autonomous Braking Diagnostic Protocol
Autonomous Braking Diagnostic Protocol
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following...
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symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty.
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which...
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has not been completely removed by normal braking or surface rust built up during transportation. The document also contains information on where to find out about warranty coverage for servicing this issue
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake...
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pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely...
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removed by normal braking or surface rust built up during transportation.
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed...
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Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
Pre-Delivery & Maintenance
14 bulletinsVW multiple campaign closures
Vehicle Concerns Before Recall Repair Available
Recall Reminder Part Labels
USB connector outside influence damage not covered by warranty.
Campaign Closure Notice_91N9_93A7
Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives...
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a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives...
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a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning...
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diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative. This document discusses the diagnosis, and potential remedy of the issue.
VW CREW Southeast Region and Pacific Region Warranty Administrator Openings Available
Revision to Option 1 (Consumer Price Index-Based Rate) of Section 2.4.2.2 Labor Rate Increase Options of the...
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Volkswagen Warranty Policies and Procedures Manual
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
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used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
Tires & Wheels
5 bulletinsUsing Alignment Sheet Submission Form
Required Alignment Submission form.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
This communication provides important information on how to obtain and install the latest software for the new John...
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Bean VAS701001 alignment machine model
Air Bags & Safety
5 bulletinsForigen objects inside seat belt buckle
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Seat belt igniter location information.
Steering
4 bulletinsSteering Wheel Off Center.
Horn and ancillary steering wheel controls diagnosis.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Lighting
4 bulletinsExterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
Suspension
2 bulletinsStrut or Shock leak assessment.
Update to MIB2 information to include 2015 and 2017 model year.
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On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
Hybrid & EV
1 bulletinCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.