2013 Volkswagen Gti TSBs

This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*

Only)

Vehicles Registered in the State of Minnesota Only (US Dealers

Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory.

The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

vehicles of various model-years and engine/transmission combinations.

certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.

When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.

installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.

vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.

When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.

?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

(excludes Routan & ID.4)

(excludes Routan & ID.4)

(excludes Routan & ID.4)

(excludes Routan & ID.4)

Update to model year applicability.

Update to attachments.

Update procedure and work sheet.

Updated to include additional model and model year applicability.

exterior paint finish.

installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.

installed in vehicles affected by this action. It is currently unknown if this issue has an impact on vehicle tailpipe emissions.

Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.

-General Information -Vehicle Identification -Sales Codes -Vehicle Lifting -Engines -Transmissions -Chassis

and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

-General Information -Vehicle Identification -Sales Codes -Vehicle Lifting -Engines -Transmissions -Chassis

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.

oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown in this document. Original drain plug is 18mm hex for both style oil pans.

consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.

Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check

case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.

consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.

If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors

content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas

This document informs on the procedure to remove the engine cover.

meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.

performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.

performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern

it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.

and prevent deposits on fuel injectors and intake valves.

compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.

Document contains examples of Strut or Shock Absorber Leak Assessments

of products generally available in the North American market that meet the Volkswagen Oil Quality Standard

? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.

installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices

TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI MIL-ON P2015 BACK-UP CAMERA

CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 CENTER CAP MISSING AFTER PDI MIL-ON P2015

ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI BACK-UP CAMERA

CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE

MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. *PE

DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE

AND NOISE IS COMING FROM ENGINE COMPARTMENT. MODEL 2012-2014 ALL VEHICLES EXCEPT ROUTAN, TOUAREG HYBRID, JETTA HYBRID. *PE

inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13.

contact information.

repairs.

Removal of Behr Flush Kit. VAS 6337/1A

Also includes 2018-2020 Tiguan LWB

The verbiage was changed from the cusomter's perspective to the dealer's persepective

The verbiage was changed from the cusomter's perspective to the dealer's persepective

necessary to have a car up and running.

procedure to adapt keys on a vehicle equipped with KESSY

repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.

One extra zero was provided.

necessary to have a car up and running.

procedure to adapt keys on a vehicle equipped with KESSY

repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.

numbers going forward.

Only superseded part numbers to be ordered going forward.

This document informs about the questions that may arrise to have to diagnosis and servicing the issue.

re-used

run) power is lost before, during, or after any Immobilizer adaptation.

This document informs of the expected condition of a CV boot upon removal

The corrective action taken was to Inspect and, if necessary, replace the coolant pump.

AND SUBSEQUENT DIAGNOSTIC DIRECTION.

SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES ARE EXPERIENCING, OVER TIME, A LEAKAGE IN COOLANT PUMP AND WOULD NEED COOLANT PUMP REPLACED, IF NECESSARY. MODEL 2011-14 GTI. *PE

programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:

Update Tool terminology

If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF.

Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.

sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.

Simply adding fuel without completing a road test may not allow fault to clear.

Simply adding fuel without completing a road test may not allow fault to clear.

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.

for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

If damage is found to a label on either unit, be sure to note this on the repair order along with the reason the radio is being replaced.

part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.

Updated to include additional model year applicability.

Update to require 70amp minimum battery charger during procedure.

-623- after repair.

Updated for picture clarity.

ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.

Updated to include model year 2019 applicability.

closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF. To raise all windows, lift up and hold the driver?s window switch until the windows are in the full up position. Perform the opposite to lower all windows.

This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp.

recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.

communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.

Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF. To raise all windows, lift up and hold the driver?s window switch until the windows are in the full up position. Perform the opposite to lower all windows.

This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp.

recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.

communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.

Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

Updated to change incorrect repair manual group number (from TT581801 to TT571802)

bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

unit (J500) at start up or during steering operation leading to Poor Power Steering Assistance. The production solution to this issue is improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Module): the airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. This document informs for diagnosis purposes only.

is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.

The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent

for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent

Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser

conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.

Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. If the radiator requires replacement on any above listed vehicle, the -G611- will be packaged separately within the radiator packaging. The new sensor will need to be bonded to the radiator.

speed sensor complaints

affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.

P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.

plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.

Charger

the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.

sensor complaints.

component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.

Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.

is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.

the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.

THE DTCS B101715 AND B103615. *JS

time units during the system update posted on July 4th.

solution in warranty table.

Update model and model year applicability.

Updated to include additional model year applicability.

Introducing new coolant type.

Introducing new coolant type.

Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

customer concerns about a vehicle

Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

customer concerns about a vehicle

Update to model year applicability.

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

requests.

Update model year applicability.

Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

customer concerns about a vehicle

(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).

customer concerns about a vehicle

YEAR AND MODEL APPLICABILITY.

with varying sound levels.

generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.

This procedure is to be used ?After? the transmission has been removed from the vehicle.

being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.

being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.

Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.

transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle

issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components

driveline components under varying driving conditions with varying sound levels

automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.

TRANSMISSION

A hard wired internet connection is also recommended.

incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

If SD card labeled RCD510SW0043 from TB 91-12-11 (2023500) is used, radio will become inoperative and will require replacement.

In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.

satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.

In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

Follow the instructions below to pair the phone:

Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.

This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes

This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

inoperative after performing UPDATE 91J7 using the correct SD card, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed.

the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

UPDATE 91J7, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed. If radio cannot be reached in Vehicle self-diagnosis, software level can be checked by running GFF and printing or saving diagnostic log. Software level location on GFF log is highlighted in this document.

released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was the Introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12. This document informs how to install the upgraded software.

released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was an introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12.

inoperative after performing UPDATE 91J7 using the correct SD card, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed.

the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was the Introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12. This document informs how to install the upgraded software.

released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was an introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12.

UPDATE 91J7, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed. If radio cannot be reached in Vehicle self-diagnosis, software level can be checked by running GFF and printing or saving diagnostic log. Software level location on GFF log is highlighted in this document.

It contains the method to reset the reminder display

switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.

certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012, and 2013. The production solution for this issue is a running software change. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

systems by: ? Visual Identification ? PR Code ? Part Number

screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:

setting when it is displayed in the instrument cluster.

hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.

software level(s) 0007, 0008, 0009, 0010, 0011, 0012, 0013, 0014, 0015, 0016 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012 (SVM 383F). Programming contained in software level 0006, 0007, 0008 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2013 (SVM 37DC). The production soluton for this issue was software updates for the 2012 and 2013 model years. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.

NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.

NO DIRECTIONS TO ADDRESS THIS IN THE REPAIR MANUAL OR SCAN TOOL.

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

This edition of the manual applies exclusively to the United States market. For warranty repairs required for Canadian owner's traveling to the Unit warranty terms prior to servicing the vehicle.

To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.

If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

tear, outside influence and factory defect.

that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

tear, outside influence and factory defect.

that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.

to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

This document informs that a recell is taking place, and customers should bring back their cars for repairs. This document had the repair guide for the coolant pump.

a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.

a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

service interval maximum values may need to be manually set. This document informs how to set the values manually.

the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.

service action for a coolant pump. The coolant pump may develop a small leak over time. The corrective action that will be taken is to Inspect and, if necessary, replace the coolant pump

Dealships should hold on to the currently allocated parts for this campaign. Any repairs performed today can be processed as normal through SAGA. The dealers will be informed when this campaign will be reactivated.

MESSAGES TO THE CUSTOMER.

MESSAGES TO THE CUSTOMER.

The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.

However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

Update to model and model year applicability.

TDI models.

essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel tank with the incorrect fuel. This document is being published to help answer any questions regarding this component.

essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.

There are recommendations to use top tier gasoline retailers

The black line is for fuel pressure supply and the blue line is for fuel pressure return.

in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance

The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI.

There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. For more information on the system, see the May edition of Tech Talk on VwWebsource

Only)

normal braking or surface rust built up during transportation.

Only)

normal braking, or surface rust built up during transportation.

Only)

Only)

normal braking, or surface rust built up during transportation.

normal braking, or surface rust built up during transportation.

proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models.

that is different than the 30 pin dock connector found on previous iPhone and iPod models.

and 2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system

2012-2013 Passat) is now an indirect type system. There are no sensors in the wheels as on previous models. There is no separate TPMS module, as all functions are part of the ABS module and monitored through the ABS sensors. This document informs where to find further detailed information on the system

state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.

ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document

The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.

may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.

This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:

corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. This document informs that vehicles requiring front, rear, or both disc cleaning will exhibit vibration and/or noise. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed between 6 and 12 months or 6,000 and 12,000 miles (whichever comes first) from the warranty in service date. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.

A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction.

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

This document informs how to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

This document informs how to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. This document informs of the options avaliavle to delay a cars alarm reaction

applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.

To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.

mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed

inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products

This document contains Warranty information for coverage, and informs of methods to to service the issue

meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue

contaminants such as rail dust and industrial fallout from exterior paint.

with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service

a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.

Update to model year applicability and new warranty GFF labor operation number

Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.

Updated to include ID.4

Updated to include additional model and model year applicability.

Updated to include additional model and model year applicability.

To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.

NO TEST PLAN INFORMATION TO ADDRESS THIS.

NO TEST PLAN INFORMATION TO ADDRESS THIS.

If concern is found after the vehicle is sold, replace the complete CV joint.

If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the illumination is affected. See figure 1 below for example of the photocell location based on a 2011 Jetta sedan. Location can change based on model.

Update model year applicability to include 2022.

TB updated to include model year 2019 applicability.

Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

TB updated to include model year 2019 applicability.

Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

TB updated to include model year 2019 applicability.

the vehicles CV Boot is having issues

lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.

discussed in this document

If an illumination concern is suspected, this document informs of the procedure necessary to service this issue

droplets visible on inside of exterior light lenses. The document also informs how to service the issue.

wheel being off center and to provide information on checking for steering wheel off center.

wheel being off center and to provide information on checking for steering wheel off center. Please reference VWIQ video: http://tech.vw-iq.com/video.php?id=324

wheel being off center and to provide information on checking for steering wheel off center.

The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension

column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.

column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.

The document also gives information on servicing the issue

the steering wheel being off center and to provide information on checking for steering wheel off center

column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.

column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.

There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

performing four wheel alignments.

Information only for all other dealers.

steps that should be followed when performing four wheel alignments.

steps that should be followed when performing four wheel alignments.

followed when performing four wheel alignments

Update to model year applicability.

illuminate due to unfastened connector for passenger airbag warning lamp. This document informs on how to diagnose that this issue is taking place

vehicles.

Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.