2015 Volkswagen Golf R TSBs
544 Technical Service Bulletins across 17 categories
Categories
Engine
135 bulletinsTurbocharger repair or replace due to stuck wastegate.
How to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair...
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or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicles in-service date.
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
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This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
Volkswagen Engine Oil Quality Standards (U.S.
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Volkswagen Engine Oil Quality Standards
Turbocharger wastegate stuck, DTCs P2563 and or P00AF stored in engine/motor control module.
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Engine Oil Level
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Engine Oil Level
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Timing chain reset adaptation.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Update to model year applicability.
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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
Diagnostic protocol for engine noise with cam timing faults
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs...
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it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
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and prevent deposits on fuel injectors and intake valves.
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine...
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compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but...
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still within the hash marks on the engine oil dip stick. All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. This document also contains a graphic showing the difference between oil levels in the dip stick.
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
Maintenance Information (Volkswagen Carefree Maintenance Program - Gasoline Engines Model Year 2015 and Newer): This...
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communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
DIAGNOSTIC ASSISTANCE SHOULD THE YELLOW ENGINE OIL LAMP REMAIN ILLUMINATED WITH ENGINE OIL LEVEL AT THE PROPER LEVEL.
Other
109 bulletinsCoolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
KESSY Key adaptation
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Safety Related Inquiry and Reporting
Elsa newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
By-Pack At Delivery
Prepaid PDI Time Units (U.S.
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Only)
By-Pack At Delivery
By-Pack At Delivery
Helpline & Parts Dept.
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contact information.
Diagnostic assistance for excessive static current draw
VEHICLE COVERAGE SUMMARY
Elsa Newsletter
Elsa Newsletter
Generator replacement.
Contacting the parts helpline
Generator Replacement
KESSY Key Adaptation.
This Document informs dealers on VWP-23-01
00 14 09 - 2028059 Prepaid PDI Time Units
This Document informs dealers on VWP-22-06
This Document informs dealers on VWP-22-06.
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Revised to reflect the Vehicle Eligibility
This Document informs dealers on VWP-22-06
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Dealer Outbound Information Request Form.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
MQB KESSY adaptation tip.
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
MQB KESSY adaptation tip
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Tip to address coding
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Car Net Direction summary
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
MIBII Informational Document
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
MIBII Informational Document
Adhesive application for installation on all areo parts solds as an accessory
MIBII Informational Document
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This Document informs dealers that 2.0L TDI Gen 1 and Gen 3 Customer Vehicles are no longer eligible for the...
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Pre-existing MIL-On Condition.
Loss of 15 power defeat process.
MIB2 system Identification tip
DTC Status Bit Definitions.
Indication of alternative use of scan tool to facilitate Immobilizer adapation after key replacement.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for newer style keys/KESSY system for verification of mechanical function, prior to programming attempts.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
Seach tips to assist in finding DTC information
Tip to perform GFF feedback for test plan issues.
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the...
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calculation of the Prepaid PDI (PPDI) payment through model year 2015
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
Tech Tips: Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s...
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to Facilitate Diagnosis
Tech Tips: Car Net Equipped Vehicles-Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify...
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any Conditions or DTC?s to Facilitate Diagnosis
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
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AND SUBSEQUENT DIAGNOSTIC DIRECTION.
INDICATION OF ALTERNATIVE USE OF SCAN TOOL TO FACILITATE IMMOBILIZER ADAPATION AFTER KEY REPLACEMENT.
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Software & Calibration
89 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
ODIS Service Update
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
update to required vehicle wash shampoo.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
MQB KESSY adaptation tip.
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Updated to include Taos.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
Immobilizer Key adaptation test plan.
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Update to model applicability.
Software Version Management (SVM)
Immobilizer Key/Key Remote Adaptation Test Plan, updated to include additional model and model year applicability.
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update to include additional components in parts table.
Update to model and model year applicability and remove WISE claiming information.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
Update to existing information.
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Update to model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to include latest model years.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Updated to include additional model and model year applicability.
Update model and model year applicability.
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update additional model year applicability with VIN range.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update additional model year applicability with VIN range.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
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calibration or set a limit exceeded fault.
Update to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Direction to verify software levels to address P1612/U03000
Updated to include additional model and model year applicability.
Update content and include additional models and model year applicability.
Direction to complete update of J428 upon replacement.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional model year applicability.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Update Technical bulletin to include model year 2016 and 2017 models.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Update to include model year 2017 applicability.
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Updated to include an additional diagnostic trouble code (P04F0)
Update technical publication to include model year 2018 Atlas
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents.
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Updated to denote tech bulletins that will further assist.
Update tech tip to include model year 2017 applicability.
Update existing technical bulletin to include model year 2017 applicability.
Update TB to include model year 2016 & 2017 applicability
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL...
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YEAR AND MODEL APPLICABILITY.
THE UPDATE TO THE TECH TIP INCLUDES AN ADDITIONAL MODEL YEAR APPLICABILITY AND ADDITIONAL INSTRUCTION ON HOW TO ADAPT...
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KEYS USING THE ADAPT IMMOBILIZER TEST PLAN.
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS.
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UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST.
Electrical
61 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
Addressing Cybersecurity or Vehicle Hack concerns
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...
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sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
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Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
MIL-on P0420 and/or P0430 in the ECM
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
Update for 2019 model applicability.
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Update for reader coil sensitivity during test plan.
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
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Include model year 2017 for all models with MIB2 radios
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Example of devices, modifications or alterations that can impede Adaptive Cruise Control Radar Sensor function.
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain...
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that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. This condition occurs without the driver selecting this station intentionally. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty. The procedure corrects the concern listed by updating the 5F Information Electronics Module to the latest software
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Tech Tips: Remote Battery Replacement Tip
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain...
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that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. This condition occurs without the driver selecting this station intentionally. This procedure in this document corrects the concern listed above by updating the 5F Information Electronics Module to the latest software. This document has warranty information to inquire if a vehicle is covered for the service to fix the issue
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be...
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affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test...
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plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...
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Charger
Technical Bulletin: This document concerns The holes on license plate bracket, provided with the Golf R, do not line up...
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with the holes to secure the license plate. The license plate does not cover the recessed area, for the mounting pins, on the license plate bracket.
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by...
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the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Tech Tips for Door Control Module Identification
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power...
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Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing...
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the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
REMOVAL OF SENTENCE REQUIRING GUIDED FAULT FINDING (GFF) FEEDBACK FOR LOST CONTROL MODULE CODING.
Brakes
20 bulletinsBrake Disc Pulsation or Vibration (U.S.
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Only)
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation.
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Antilock brake function test direction.
Antilock brake function test direction.
Brake disc Pulsation or Vibration repair instruction
Brake disc care
Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the...
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ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following...
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symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty.
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): ...
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This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
Technical Bulletin: Vibration or Noise When Braking issues are addressed
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which...
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has not been completely removed by normal braking or surface rust built up during transportation. The document also contains information on where to find out about warranty coverage for servicing this issue
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake...
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pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely...
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removed by normal braking or surface rust built up during transportation.
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms...
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may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed between 6 and 12 months or 6,000 and 12,000 miles (whichever comes first) from the warranty in service date. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
HVAC & Climate
19 bulletinsHow to check for HVAC system leaks using nitrogen.
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Air Conditioning Compressor Leak Diagnosis.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Transmission
18 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Transmission mechitronics adaptation to immobilizer instruction.
Specific diagnostics and areas of concern to address shifter or shifter circuit concerns.
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related...
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issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or...
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driveline components under varying driving conditions with varying sound levels
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all)...
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automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
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TRANSMISSION
Fuel System
17 bulletinsA list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Update to existing tip for fuel quality checking.
Update to expand fuel testing for lean DTCS.
Technical Bulletin: High Pressure Fuel Pump Diagnosis.
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Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Explanation of fuel range reading that is affected by gathering driving data, after instrument cluster replacement.
Discusses the issues associated with using contaiminated gasoline.
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There are recommendations to use top tier gasoline retailers
Technical tips on what to do if improper gasoline has been added to the vehicle.
Pre-Delivery & Maintenance
16 bulletinsVehicle Concerns Before Recall Repair Available
Roadside Assistance, and Carefree Maintenance
PDI - Vehicle Inspection, Protection Removal and Detailing
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Recall Reminder Part Labels
USB connector outside influence damage not covered by warranty.
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning...
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diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative. This document discusses the diagnosis, and potential remedy of the issue.
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery.
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Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs how to tell the difference.
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document...
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informs how to service potiential Interruptions and Outages. When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative.
This service xpress document give information on the various fluids a vehicle can hold, how to check the fluids and when...
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the vehicle should be serviced for maintenance
Technical Bulletin: A notification that Components may be missing from the by-pack at delivery.
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It also informs that Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation)
2015 Volkswagen Golf R ? Market Introduction Temporary Warranty Process and Parts Return Program: During the Market...
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Introduction of the all-new Golf R, Volkswagen will collect all warranty repair information to ensure prompt analysis and resolution of any emerging concerns
Adjustment of Time Unit Correction Payments for 2014/2015 Model Year Maintenance Claims
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
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used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
Technical Bulletin (Components may be missing from the by-pack at delivery): Components missing from the by-pack...
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should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs of the difference between the two and includes info about the MDI cables included in the by-pack
Technical Bulletin (By-Pack At Delivery): Components missing from the by-pack should be claimed in one of two ways.
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(Warranty or Transportation) Understanding when to claim one versus the other is very important. This document informs of the difference
Infotainment
16 bulletinsInfotainment Worksheet (U.S.
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Infotainment Worksheet (U.S.
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Infotainment Worksheet (U.S.
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When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
Radio knob replacement instead of radio replacement w/ knob part number.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Infotainment worksheet.
Addressing Component Protection display .
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Update model and model year applicability.
Alternative method for radio code retrieval.
Alternative method for radio code retrieval.
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
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Update models and model year applicability.
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode...
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setting when it is displayed in the instrument cluster.
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain...
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that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. This condition occurs without the driver selecting this station intentionally. This document informs of how to update the software to repair the issue
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Technical Bulletin (Infotainment Worksheet): This bulletin provides instructions and information for completing and...
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submitting the updated web version of the Infotainment Worksheet. Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information. Because of advanced and frequently changing technology, it is critical that detailed information is provided in order to better understand issues related to Infotainment.
Body & Paint
15 bulletinsReplace Door Lock and Cap.
Lack of paint under roof
Wind & Water Leak Checking
Removing Paint Contaminants from Exterior Paint
Republication of archived technical tip for water leak testing fixture.
Direction to denote compression/settling time of sunroof seal after replacement.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD can be...
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mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check...
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inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint...
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contaminants such as rail dust and industrial fallout from exterior paint.
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service...
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a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Lighting
9 bulletinsVolkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
This document informs dealers that some initial orders of the 2015 model year Golf R vehicles were delivered to dealers ...
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without the front license plate bracket included in the ?by-pack?. Please ensure that the front license plate bracket is installed or available for all future Golf R deliveries. It also tells them where to find information for installation
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
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discussed in this document
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Steering
6 bulletinsSteering Wheel Off Center.
Horn and ancillary steering wheel controls diagnosis.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel.
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The document also gives information on servicing the issue
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on...
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the steering wheel being off center and to provide information on checking for steering wheel off center
Suspension
4 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Update to MIB2 information to include 2015 and 2017 model year.
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On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
Air Bags & Safety
4 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Seat belt igniter location information.
Tires & Wheels
4 bulletinsTire Chain Information
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be...
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followed when performing four wheel alignments
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
Hybrid & EV
2 bulletinsCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Technical Bulletin: The document refers to diagnosing charging systems for issues