2009 Volkswagen Eos TSBs
647 Technical Service Bulletins across 16 categories
Categories
Engine
198 bulletinsHow to measure engine oil consumption.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
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This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
Volkswagen Engine Oil Quality Standards (U.S.
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Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Engine Exhaust Flap Limited Warranty Extension
Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
VW Engine oil quality standards
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Rattling Noises from Engine Compartment Area or Exhaust System
VW Engine oil quality standards
Engine Crank, No Start after Long Periods without Driving.
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Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory.
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Proper Removal of Engine Cover to Avoid Breakage
Engine, Misfire Diagnostic Aid
Engine, Misfire Diagnostic Aid
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
Slave Cylinder - Clutch Pedal Operation Diagnosis
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
MIL ON, DTCs P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...
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vehicles of various model-years and engine/transmission combinations.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...
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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
CBFA 2.0T TSI Engine
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.
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Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal. Once replaced, recheck crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle.
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Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT apply shop air to the dipstick tube or the crankcase. If a rear main seal leak is identified, replace the seal.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware...
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that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder...
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notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...
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valve for Intake Manifold Flap
Ensure correct intake manifold is installed on engine, refer to ETKA.
Gasoline Engine Misfire Diagnosis document
Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...
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new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...
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should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Volkswagen Note (Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011 Model Year Volkswagen...
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Vehicles with 2.0 TFSI Engine): As part of Volkswagen?s ongoing commitment to our environment, and in cooperation with the United States Environmental Protection Agency and the California Air Resources Board, Volkswagen is informing customers of the decision to extend the customers Emissions Control Systems Warranty for the intake manifold and fuel injectors under specific conditions to 10 years or 120,000 miles, whichever occurs first.
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...
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should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Volkswagen Note (Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011 Model Year Volkswagen...
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Vehicles with 2.0 TFSI Engine): As part of Volkswagen?s ongoing commitment to our environment, and in cooperation with the United States Environmental Protection Agency and the California Air Resources Board, Volkswagen is informing customers of the decision to extend the customers Emissions Control Systems Warranty for the intake manifold and fuel injectors under specific conditions to 10 years or 120,000 miles, whichever occurs first.
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner.
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Also includes the CPPA engine code labor operation and time units.
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
Engine replacement tip
This document advises dealers regarding the Timing Chain/Timing Chain Tensioner Limited Warranty Extension
Timing Chain Class Action Update
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure...
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Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High...
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Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
Update TB to include model year 2017 and include additional engine applicability.
The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): ...
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Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...
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case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
Tech Tips 92006-2014 Vehicles with 2.0T Gasoline Engine - N75 Solenoid Valve Diagnosis): When diagnosis on the above...
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engine leads to the testing of the N75, please refer this document with graphical aid. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Turbocharger fault codes P0299 and P0234 can be diagnosed using this test.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder?...
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indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
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If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...
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content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage.
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This document informs on the procedure to remove the engine cover.
Idler roller for ribbed bely now available as a parts kit.
Remove engine coolant from parts table.
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue.
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This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin: This document has the fault codes to trouble shoot Intake Manifold Faults.
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It also contains the claim codes for warranty coverage
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
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performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs...
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it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Tech Tips (Lean Fuel Trim Readings): This document informs to recheck the crankcase vacuum at idle.
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If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
Technical Bulletin (P2014 or P2015 Intake Manifold Faults Stored in ECM Fault Memory ): Document discusses diagnosis...
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Codes necessary to diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
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and prevent deposits on fuel injectors and intake valves.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Steps to address false misfire indication
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
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of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Technical Bulletin (Intake Manifold issues): This document informs of a failure of Intake manifold causing fault codes to be stored in the ECM.
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The fault codes are written in the document. The product solution for this issue an Improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Intake Manifold Fault issues): This document informs of Intake Manifold issues that are recognized in the ECM fault memory.
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The Production Solution to this issue was an improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Intake Manifold Faults Stored in ECM Fault Memory issues): This document informs of a failure of...
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Intake manifold causing fault codes to be stored in the ECM. The production solution improved intake manifold design. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system.
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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
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installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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AN EXTENSION WARRANTY, WITH SPECIFIC CONDITIONS, 10 YRS OR 120,000 MILES,WHICHEVER IS FIRST, HAS BEEN ISSUED FOR EMISSIONS CONTROL SYSTEMS WARRANTY FOR INTAKE MANIFOLD AND FUEL INJECTORS. MODEL 2008-2011. *PE
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON...
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CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE KEY INSERTED- BLUE TOOTH MODULE DEACTIVATES, ENGINE OFF; RADIO DEACTIVATES-...
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ENGINE OFF; KEY INSERTED, WINDOWS DROP DUE TO SHORT DROP- IGNITION SWITCHED OFF; IGNITION SWITCH IS ON POSITION-CONVERTIBLE TOP HESITATES TO OPEN/CLOSE. MODEL 2008-10 GOLF, GOLF WAGON, EOS, JETTA , JETTA WAGON, 2009-10 TIGUAN, 2010 JETTA SPORT WAGEN. *PE
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE.
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MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. *PE
VOLKSWAGEN: ON SOME VEHICLES, LOW FUEL STORED IN ECM PRESSURE, ENGINE WOULD CRANK BUT NOT START LONG PERIODS WITHOUT...
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DRIVING, MAY RUN ROUGH AND/OR MIL ON. ALL MODELS 2008-2013. *PE
VOLKSWAGEN: SOME VEHICLES MAY RUN ROUGH, EXPERIENCE ENGINE CRANK, OR NO START.
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ALSO INCLUDED MODEL BEETLE CONVERTIBLE MODEL YEARS 2008-2013 *JS
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE A MISFIRE AND/OR REDUCED ENGINE PERFORMANCE.
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*JS
VOLKSWAGEN: WOULD EXPERIENCE NO START AFTER LONG PERIODS OF NOT DRIVING AND ENGINE RUN ROUGH.
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TO AVOID UNNECESSARY REPLACEMENTS, HIGH PRESSURE FUEL PUMP DIAGNOSIS TEST IS ESSENTIAL TO PROPER PUMP OPERATION. MODELS 2009-2013 TIGUAN, EOS CC, GTI, BEETLE, CONVERTIBLE, JETTA. *PE
VOLKSWAGEN: HIGH PRESSURE FUEL PUMP DIAGNOSIS.
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ENGINE CRANK, NO START AFTER LONG PERIODS WITHOUT DRIVING. ENGINE MAY RUN ROUGH, AND OR MIL-ON WITH DTC P0087-LOW FUEL PRESSURE STORED IN ECM FAULT MEMORY. ALSO INCLUDED MODEL EOS YEAR 2013, MODEL GIT YEAR 2013, MODEL BEETLE COVERTIBLE YEAR 2009-2013. *JS UPDATED 7/10/13. *PE
VOLKSWAGEN: WHEN NOT DRIVEN FOR LONG PERIODS OF TIME, WOULD HAVE ENGINE CRANK, BUT NO START.
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SOMETIMES ENGINE MAY RUN ROUGHT AND/OR MIL ON. MODELS 2009-2013 TIGUAN, EOS, CC, GTI, BEETLE, JETTA. *PE
VOLKSWAGEN: ALL MODELS EXPERIENCE THE TIMING CHAIN SLIPPING, RATTLING NOISES OF THE ENGINE AFTER STARTING, AND ENGINE FAILS TO START.
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2008-13 ALL MODELS. *PE
VOLKSWAGEN: CERTAIN MODEL YEAR VEHICLES ARE EXPERIENCING ENGINE NOT STARTING, MAKING A RATTLING NOISE WHEN ENGINE HAS...
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STARTED, TIMING CHAIN KEEPS SLIPPING AND EXHAUST LIGHT COMES ON. *PE
VOLKSWAGEN: MALFUNCTION LIGHT IS ON AND THERE IS NOISE WITH THE ENGINE RUNNING ROUGH.
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MULTIPLE TROUBLE CODES POSSIBLY STORED. ALL MODELS 2008-2012. *RM
VOLKSWAGEN: HEADLIGHTS MAY INTERMITTENTLY DIM SLIGHTLY AT IDLE.
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THE HEADLAMPS OR INSIDE LIGHTS INTERMITTENTLY DIM SLIGHTLY AT IDLE SPEED. AT IDLE SPEED THE ALTERNATOR VOLTAGE CAN FLUCTUATE, AS THE ALTERNATOR CANNOT FULLY COMPENSATE THE FLUCTUATIONS. GOLF & WAGON GTI, NEW BEETLE & CONVERTIBLE, EOS, JETTA & WAGON & SPORTWAGON, RABBIT, R32, TIGUAN. *PE
Other
108 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
Antenna Diagnosis Overview
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
GPS Antenna Concerns
Volkswagen Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Safety Related Inquiry and Reporting
Elsa newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Squeaks, Rattles, Noise, Repair Materials
Convertible Top Inoperative, One Side Bar Not Unlocking From Header, Fault 02805 ? System Interference
Diagnostic assistance for excessive static current draw
Antenna Diagnosis Overview
Damage on External Chrome or Aluminum Surfaces
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
ElsaWeb Newsletter
ElsaWeb Newsletter
Contacting the parts helpline
This Document informs dealers on VWP-23-01
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Technical Bulletins.
Part ordering
VW Elsa Newsletter.
Additional safety related Inquiry and Reporting instruction.
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
The part number listed in the document is to be returned if it meets the criteria provided.
The part number listed in the document is to be returned.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
The part number listed in the document is to be returned if it meets the criteria provided.
Iinclude additional model year applicability and tool information.
VAS 6154 Replacement Part Setup Guide
Iinclude additional model year applicability and tool information.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
This Document informs is the dealer FAQ associated with VWP-18-07
Balance shaft direction for debris issues.
Scan tool tip to address no identification of AW77
DTC Status Bit Definitions.
This Document informs dealers on the Revised VWP-18-07.
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New info on coverage for consequential damages
To include an additional model year applicability.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for Scan tool concerns that may occur duing a test plan
Metadata adjustment. TB appeared with tech tips in Elsa.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
Tech Tips (Fault Code 02805 ?System Interference? in Convertible Top): Fault code 02805 is a generic fault code for one...
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top condition out of sequence
Tech Tips: Convertible Top Repair Tips
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
Convertible Top Inoperative With Faults 03053, 03055, and/or 03057 Stored
Tech Tips: Convertible Top Repair Tip
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
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AND SUBSEQUENT DIAGNOSTIC DIRECTION.
REPAIR TIP TO ASSIST IN ADDRESSING CONVERTIBLE TOP DAMAGE TO THE ADJUSTER ARM AND ADDITIONAL REFERENCE FOR FURTHER...
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REPAIR INFORMATION TO ADDRESS ROOT CAUSE OF FAILURE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Software & Calibration
76 bulletinsHow to manage software versions using VW diagnostic Tool
Software Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
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time units during the system update posted on July 4th.
Software Version Management (SVM) instruction.
Quick reference update guide.
Update model year applicability to include 2023.
ACC Calibration Process
Update warranty table labor operation numbers due to recent Saga updates.
Update warranty table labor operation numbers due to recent Saga updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
Software Version Management (SVM)
Update to brochure purchase url
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Update Top Tier brochure part number.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
To update required parts table and add additional note requiring Guided Fault Finding log upload.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
To update required parts table and add additional note requiring Guided Fault Finding log upload.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Update content and include additional models and model year applicability.
Update Tiguan oil pan labor operation number in warranty table.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Quick Reference Update Guide of the vehicles expected upgraded software level.
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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
This technical bulletin was updated per powertain team and warranty team.
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Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Update to model year applicability.
Updated to include additional model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Updated to include an additional diagnostic trouble code (P04F0)
Update to existing article that addressed additional diagnostics for lean running concerns.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...
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(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
Update parts table.
Update Parts Table.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
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customer concerns about a vehicle
Update warranty table to better align the labor operation labor with campaign 45F2
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
TO UPDATE CLAIM PROCESSING STATEMENT.
Electrical
68 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
Radio Navigation Unit Security Label
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
P0102, P1128, P1296 - WA front oxygen sensor faults
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
When diagnosing a customer concern of convertible top inoperative with faults 03053-008 ?Left Roof Pillar Lock Sensor...
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G558 implausible signal?, 03055-008 ?Rear Window Frame Left Lock Sensor G560 implausible signal?, and/or 03057-008 ?Rear Window Frame Opening Sensor G562 implausible signal? stored in convertible top, start by inspecting M35 splice in convertible top harness. Splice is located near left rear convertible top drain, as shown below.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
If the steering rack is replaced on the above models for any reason, it is necessary to replace the steering harness as well.
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The new harness may be equipped with an extra connector. If all connections are made correctly, then it is necessary to remove that connector and tape the exposed wires back into the harness. Be sure to tape tightly in order to provide a water-tight repair.
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle...
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sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
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Simply adding fuel without completing a road test may not allow fault to clear.
Use the following procedure to diagnose active wheel speed sensor complaints:
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
When replacing a radio navigation unit, inspect the security labels on both the new and replacement units for damage.
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If damage is found to a label on either unit, be sure to note this on the repair order along with the reason the radio is being replaced.
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Battery testing. Updated to include additional model and model year applicability.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Convertible top switch circuit diagnosis, metadata update.
Convertible top switch circuit diagnosis, PR code metadata update.
Convertible top switch circuit diag.
Remote Key Battery Replacement
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Tech Tips (Convertible Top Inoperative With Faults 03053, 03055, and/or 03057 Stored): When diagnosing a customer...
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concern of convertible top inoperative with faults 03053-008 ?Left Roof Pillar Lock Sensor G558 implausible signal?, 03055-008 ?Rear Window Frame Left Lock Sensor G560 implausible signal?, and/or 03057-008 ?Rear Window Frame Opening Sensor G562 implausible signal? stored in convertible top, start by inspecting M35 splice in convertible top harness. Splice is located near left rear convertible top drain, this document contains a photo of the splice location.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Tech Tips (Convertible Top Inoperative With Faults 03053, 03055, and/or 03057 Stored): When diagnosing a customer...
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concern of convertible top inoperative with faults 03053-008 ?Left Roof Pillar Lock Sensor G558 implausible signal?, 03055-008 ?Rear Window Frame Left Lock Sensor G560 implausible signal?, and/or 03057-008 ?Rear Window Frame Opening Sensor G562 implausible signal? stored in convertible top, start by inspecting M35 splice in convertible top harness. Splice is located near left rear convertible top drain, this document contains a photo of the splice location.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
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updates, and technical bulletins.
Comfort/BCM Replacement direction, updated to include additional model year applicability.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Technical Bulletin (Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions): This document informs...
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High resistance in the "S-contact" circuit of the ignition switch. The product solution to this issue was an Improved S contact switch Part No. 1K0 905 865 B. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions): This document informs...
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of High resistance in "S-contact circuit" of the ignition switch. The product solution for this issue was Improved S contact switch Part No. 1K0 905 849 B. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Tech Tips (with 1K0 Part Number J500 ? Replacement Steering Harness): If the steering rack is replaced on the above...
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models for any reason, it is necessary to replace the steering harness as well. The new harness may be equipped with an extra connector. If all connections are made correctly, then it is necessary to remove that connector and tape the exposed wires back into the harness. Be sure to tape tightly in order to provide a water-tight repair.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Tech Tips (Radiator Identification Sensor): On TSI (2.0l CCTA, CBFA) equipped vehicles with fault code P2568 Direct...
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Ozone Reduction Catalyst Temperature Sensor, this fault refers to - G611- as Radiator Identification Sensor. If the radiator requires replacement on any above listed vehicle, the -G611- will be packaged separately within the radiator packaging. The new sensor will need to be bonded to the radiator.
Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel...
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speed sensor complaints
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...
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P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Tech Tips: Convertible Top Hall Sensor Diagnosis
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...
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Charger
Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel speed...
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sensor complaints.
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
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component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power...
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Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. The sensors expected settings, and which vehicles do not have this sensor for electromechanical power steering.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF.
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*JS
VOLKSWAGEN: MIL ON; DTC P0087 AND/OR P0192 STORED IN ECM FAULT MEMORY.
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ONE OR MORE OF THE FOLLOWING CODES MAY BE STORED IN THE ECM FAULT MEMORY-LOW FUEL RAIL PRESSURE DETECTED; FUEL RAIL PRESSURE SENSOR CIRCUIT LOW. ASSISTANCE TO PROPERLY DIAGNOSE A FUEL PRESSURE SENSOR-G247-CONCERN. MODELS CC, EOS, PASSAT AND WAGON, GTI, (A5) JETTA, (A6) JETTA, TIGUAN. *PE
Fuel System
35 bulletinsA list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
Gasoline Quality
Install Misfueling Guard
Install Misfueling Guard
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...
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dealers to share with customers about the misfueling guard.
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.
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The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.
Gasoline fuel additive
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Diganostic direction to locate exhaust leak
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Update to expand fuel testing for lean DTCS.
Update to existing tip for fuel quality checking.
Technical Bulletin: High Pressure Fuel Pump Diagnosis.
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Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements
Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel...
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trim, and what needs to be serviced
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
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essential to diagnose proper pump operation and to avoid unnecessary replacements.
Discusses the issues associated with using contaiminated gasoline.
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There are recommendations to use top tier gasoline retailers
Technical tips on what to do if improper gasoline has been added to the vehicle.
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.
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The black line is for fuel pressure supply and the blue line is for fuel pressure return.
VOLKSWAGEN:EVAPORATIVE (EVAP) EMISSION SYSTEM, DIAGNOSTIC TROUBLE CODE DIAGNOSIS.
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REVISED PROCEDURE DEVELOPED TO TEST EVAP SYSTEM WITHOUT FUEL CAP. *JS
VOLKSWAGEN: MALFUNCTION LIGHT IS ON WITH TWO POSSIBLE FAULT CODES PRESENT.
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THIS IS A FUEL PRESSURE CONCERN. *RM
Body & Paint
29 bulletinsLack of paint under roof
Wind & Water Leak Checking
Customer States Windshield Wipers Streak or Smear
If, during diagnosis of the convertible top, the adjuster arm for the front lock is found damaged, order part number 1Q0898499 or latest supersession.
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This one part number will include both sides in the package. Adjuster arm location is shown below with painted roof pillar panel removed.
It is acceptable to have a few water droplets enter the vehicle under certain circumstances.
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As described in the Owner?s Manual, this vehicle is not to be subjected to high pressure washes, neither brushless automatic nor handheld. Under these situations the seals cannot withstand the amount of pressure generated (up to 3500 PSI). Also it may be likely in a heavy rain for there to be an occasional seepage. This should not be severe, but is possible due to the external sealing of the hardtop.
Corrosion, Front fenders, at upper wheel opening.
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
Adaptation procedure to address multiple body issues
Tech Tips (Acceptable Conditions Concerning Water Leaks): This document informs of the certain circumstances to have a...
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few water droplets enter the vehicle.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Tech Tips (Acceptable Conditions Concerning Water Leaks): This document informs of the certain circumstances to have a...
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few water droplets enter the vehicle.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...
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applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
Tech Tips: Rattle Noise From Roof Center Section
Tech Tips: Roof Pillar Flap Components issues
Tech Tips: Water Leak behind Exterior Mirror Triangle Seal
Tech Tips: Water Leak Testing
Tech Tips: Acceptable Conditions Concerning Water Leaks
Tech Tips: Water Leak From the ?A? Pillar Area
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch.
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It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
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Also gives examples of how to calculate cost to repair or replace
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...
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finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
VOLKSWAGEN: SOME VEHICLES ARE EXPERIENCING A WATER LEAKAGE FROM A PILLAR AREA TRIM NEAR SUNROOF DRAIN HOSES OR EITHER SIDE AND/OR DOME LAMP AREA.
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MODEL 2007-13 EOS. *PE
Infotainment
28 bulletinsSatellite Radio Overview
RNS 510 ? Radio Preset Display
Replacement Radio/Navigation Unit has no Sound
Replacement Radio/Navigation Unit has no Sound
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Satellite Radio Overview
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
Be aware that the 24 RNS-510 radio presets are not band dependent, and can be programmed to any mix of AM, FM, or satellite stations.
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The presets shown on the display will not change when switching between bands.
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...
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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output.
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In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output.
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In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.
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Follow the instructions below to pair the phone:
The streaming music feature on vehicles equipped with factory or dealer installed Bluetooth will be available only in certain instances.
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The vehicle must be equipped with the RCD 310 or RCD 510 (Premium 8) radios or the RNS 510 or RNS 315 navigation systems. The Bluetooth system must be either the UHV low (9W2), UHV?NAR (9W7 or 9ZR) factory installed systems or the Volk ? L dealer installed system.
Radio knob replacement instead of radio replacement w/ knob part number.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Cam screen damage.
Alternative method for radio code retrieval.
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Alternative method for radio code retrieval.
Update to metadata TB displayed with tech tips.
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may...
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be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth...
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systems by: ? Visual Identification ? PR Code ? Part Number
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode...
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setting when it is displayed in the instrument cluster.
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
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hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Tech Tips (RNS 510? Replacement Radio/Navigation Unit has no Sound): Replacement RNS 510 radio/navigation units may...
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be shipped in transportation safeguard mode and therefore will have no sound output. This document informs how to deactivate the safeguard mode.
Tech Tips: ?Close Boot Lid? Error Displayed in the MFI, Top Operation Interrupted
Transmission
26 bulletinsDTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
If the sunroof / sunshade intermediate drive gear has been removed for a repair, please review the following picture for...
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the correct orientation for the installation of the gear.
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the...
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generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
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This procedure is to be used ?After? the transmission has been removed from the vehicle.
Auto Trans fluid requirements.
DTC P2711 Implausible transmission shift sequence.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the...
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clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the...
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clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Measure Value Block Request): If a request has been made for several MVBs from a DSG transmission, the test...
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plan "Read measured values for obligation to report" can be selected. This function will retrieve all of the MVBs from the transmission which can be attached to a VTA ticket. This selection is available under Guided Functions or GFF when using VAS-PC, an example is shown below.
Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): This document...
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informs of debris in the clutch assembly causing too much drag torque from the multiple clutch. The production solution for this issue was an updated clutch. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips: Generator Charging Concern Diagnosis Tip - One Way Clutch Pulley Testing
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
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TRANSMISSION
VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE STORED IN THE TRANSMISSION CONTROL MODULE.
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THERE MAY BE A LACK OF MOBILITY UPON START UP AND SHIFTING COMPLICATIONS. STORED DTC P2711. ALSO INCLUDED JETTA WAGON MODEL YEAR 2009 AND JETTA SPORTWAGEN/GOLFWAGON MODEL YEARS 2010-2012. *JS
VOLKSWAGEN: THE TRANSMISSION CONTROL MODULE HAS AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE DUE TO THE CLUTCH ASSEMBLY HAVING DEBRIS IN IT.
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8PE
VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING.
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*RM
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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IN SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. THE DRIVER WILL BEGIN TO NOTICE CHANGES IN THE WAY THE VEHICLE FEELS AS THE TRANSMISSION SHIFTS (JERKING). THIS CHANGE CAN BECOME VERY PRONOUNCED, THE VEHICLE REMAINS SAFE TO DRIVE. *PE
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. *PE UPDATED 3/21/11. *PE
VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. JETTA, JETTA SPORTWAGEN/WAGON, GTI, R32, EOS. CSC LETTER WAS REC'D. *PE (LOANER CLARIFIED) UPDATED 3/21/11. *PE
VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES.
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HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE
Pre-Delivery & Maintenance
24 bulletinsVehicle Concerns Before Recall Repair Available
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Volkswagen Warranty Policies and Procedures ? April 2014
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Recall Reminder Part Labels
This Document informs dealers on the the Frequently Asked Questions for the new Water Pump Limited Warranty Extension
This Document informs dealers on the the new Water Pump Limited Warranty Extension
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
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tear, outside influence and factory defect.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
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tear, outside influence and factory defect.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
This Document informs dealers on the Revised VWP-18-07.
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New info on 10% maintenance intervals
Instruction on what to do "if" a DTC remains or returns after campaign 45F2 is performed on the vehicle.
EOS Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives...
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a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear...
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and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
EOS Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives...
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a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in...
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the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
Lighting
16 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update...
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programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...
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lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
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discussed in this document
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
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droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Brakes
14 bulletinsMDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan...
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in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance
The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a...
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proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models.
The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector...
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that is different than the 30 pin dock connector found on previous iPhone and iPod models.
Strut or Shock Absorber Leak Assesment.
Antilock brake function test direction.
Antilock brake function test direction.
Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the...
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ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): ...
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The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
This document informs dealers of a limited warranty extension for the ABS control module for certain 2009 - 2010...
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Volkswagen vehicles repaired by Safety Recall 45F2.
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): ...
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This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
To update brake bleed labor operation time units.
VOLKSWAGEN: STEERING RACK.
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AFTER REPLACING THE STEERING RACK THE FAULT CODE 01309 008 IS SET IN ABS/ESP MODULE. ALSO INCLUDED MODEL GTI MY 2013, MODEL TIGUAN MY 2005-2007, MODEL RABBIT MY 2005/2011-2013, MODEL EOS MY 2005/2013, MODEL CC MY 2005-2008*JS
VOLKSWAGEN: WHEN THE WARNING LIGHTS ARE USED FOR AN EXTENDED TIME THERE MAY BE MULTIPLE PROBLEMS DUE TO A SOFTWARE...
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CONCERN: WARNING LIGHT SYMBOL STAYS ON AFTER THEY ARE TURNED OFF. OPEN DOOR AND HATCH SYMBOLS ARE SHOWN EVEN THOUGH THEY ARE CLOSED. PARKING BRAKE CANNOT BE RELEASED. UPDATED ON 06/24/2011. *KB UPDATED A SECOND TIME ON 06/24/2011. *KB UPDATED A SECOND TIME ON 06/27/2011. *RM
HVAC & Climate
14 bulletinsReporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
A/C requirements, update to model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C requirements, update to title.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
VOLKSWAGEN: HVAC BLOWER ONLY OPERATES ON HIGH SPEED (US ONLY).
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FRESH AIR BLOWER RUNS ONLY AT HIGHEST LEVEL. BECAUSE OF PERMANENT FROST AND SNOWFALL FINE SNOW CAN GET INTO THE FRESH AIR BLOWER VIA THE AIR INTAKE. *PE
Air Bags & Safety
5 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
VOLKSWAGEN: CHILD RESTRAINT LATCH GUIDANCE FIXTURE; COMPLIANCE WITH FMVSS 225 (USA ONLY).
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UPDATE TO EXISTING TECHNICAL BULLETIN. NO PRODUCTION CHANGE REQUIRED. ALL MODELS. *PE
Suspension
3 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Tires & Wheels
2 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Hybrid & EV
1 bulletinCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.