2016 Volkswagen E-Golf TSBs
530 Technical Service Bulletins across 17 categories
Categories
Other
116 bulletinsThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Differences between a leak and seepage
Permission to change Daily Order upgraded to RED Order
Inquiries
Safety Related Inquiry and Reporting
Diagnosis for Excessive Current Draw.
Coolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Additional reporting
Fluid requirements
KESSY Key adaptation
Safety Related Inquiry and Reporting
Helpline & Parts Dept.
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contact information.
Diagnostic assistance for excessive static current draw
Elsa Newsletter
Elsa Newsletter
Sales Consultant Delivery Checklist
MIB2 MQB Discover Media and MIB2 MQB Composition Media.
Generator replacement.
Contacting the parts helpline
KESSY Key Adaptation.
This Document informs dealers on VWP-23-01
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Include additional model year applicability to existing Tec Tip
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
MQB KESSY adaptation tip.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Data link diagnostics and tips
MQB KESSY adaptation tip
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Apple car play function.
This special notice is to inform dealers to return the part number listed and only order the superseded part number...
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going forward
Tip to address coding
Volkswagen After Sales Weekly Communication - March 10, 2020
Remote start diagnostic information.
Authorization for e-Golf Repairs
The part number listed in the document is to be returned and only the superseded part number to be ordered going forward
Include new special tool adapter and 2018 model year Jetta only
Include additional photo's of water ingress.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
The part number listed in the document are to be returned and only the successor parts ordered.
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Antennae diagnosis
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Change technical background, Change repair procedure, Change parts information.
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Additional Safety Inquiry and Reporting instruction.
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Driver Assist Topics.
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This bulletin also applies to the 2018 Touareg and the 2018-2019 Tiguan LWB.
This special notice is to inform dealers to return all part numbers listed in the document that meet the criteria...
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provided.
E-Golf Minimum Required Tools for PA-DE Dealers AT-415
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
Closure Notification to dealers.
This special notice is to inform dealers to return all part numbers listed in the document that meet the criteria...
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provided.
Adhesive application for installation on all areo parts solds as an accessory
Closure Notification to dealers.
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Diagnsosis for B2000 fault.
Range indication.
Antenna Connection Color Reference.
Loss of 15 power defeat process.
Voice Command button operation.
MIB2 system Identification tip
To include an additional model year applicability.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for newer style keys/KESSY system for verification of mechanical function, prior to programming attempts.
Tip to address antennae issues in conjunction with DTCS B10F411, B105413
J428 adaptation to address loss of function after repairs
Tip for Scan tool concerns that may occur duing a test plan
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
To include model year 2017 applicability.
Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
To include model year 2017 applicability.
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
2016 Option 1 Labor Rate Increase Percentage and Launch of Online Option 1 Enrollment Process
Descriptions and coding to document climatronic with heat pump - sporadically too low heating or cooling performance...
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issues
TO CLARIFY EXPECTED REPAIR AND WHAT TO DO WITH THE RETAINED REPLACEMENT COMPONENTS.
TO CLARIFY EXPECTED REPAIR AND WHAT TO DO WITH THE RETAINED REPLACEMENT COMPONENTS.
INITIAL TECH TIP INSTRUCTING DEALER TECHNICIANS TO OBTAIN SPECIFIC PRINT OUTS FROM SPECIAL TOOLS USED DURING DIAGNOSIS...
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BEFORE CONTACTING VOLKSWAGEN TECHNICAL ASSISTANCE.
NEW PUBLICATION
Engine
102 bulletinsOil Consumption Measurement and Electronic Oil Consumption Measurement
Volkswagen Engine Oil Standards
Instruction, how to lubicate engine before initial start.
Lubricating engine components before reassembly.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
Paint color and/or finish of the engine compartment may not match the exterior paint color
How to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Shut-off/expansion valve deviation affecting heat pump.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Tech Tips (e-Golf Evacuating/Filling Refrigerant): When servicing the air conditioning of the e-Golf, The repair manual...
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in Elsa has special instructions and requires additional steps to be performed before evacuating and filling the refrigerant circuit. This document informs Before evacuating the refrigerant the GFF basic setting/ Filling Refrigerant Circuit under C5 Thermal management this software operation must be performed to open all of the system valves.
Software & Calibration
99 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional certificate information.
Instruction referral for proper handling.
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Update to model year applicability and Service instruction.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
MQB KESSY adaptation tip.
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Updated to include Taos.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
Heat or Cooling Output Erratic.
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Update to HV deactivation labor operation number.
This bulletin contains general instructions for software updates.
Update to model year applicability.
SD creator instruction, updated to include model year 2022.
Immobilizer Key adaptation test plan.
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Update to model applicability.
Software Version Management (SVM)
Immobilizer Key/Key Remote Adaptation Test Plan, updated to include additional model and model year applicability.
Update the title, repair information and model, model year applicability.
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Water Migration Under the RAPGARD transportation protection.
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Updated to include additional model year applicability
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Update to existing information.
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Update to model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update metadata to accommodate PR Code S3T
Updated to include additional model and model year applicability.
Update model and model year applicability.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
SD Set-up to Obtain Software updates.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
UPDATED Parts Department Information for Service Action 93D7 - California Only Field Quality Parts
Update model year applicability.
Update to MIB2 information to include 2015 and 2017 model year.
Update cloth tape quantity to assist with warranty claiming.
Updated to include additional model and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated version to address a additional fault code
Information to assist with preventing calibration errors
Updated to include additional model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Updated to include additions claiming instruction with options.
To update software and add additional model year 2017 applicability with VIN range.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Update tech tip to refer to ETKA for the latest parts information.
Update tech tip to include model year 2017 applicability.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Update to existing Tech Tip to include MY2017.
Update to include model year 2017 applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Update model year applicability.
Update to include model year 2017 applicability.
Update to service information in regards to cable port connection
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update eGolf model applicability
Update model year applicability to include 2017.
Update model and model year applicability.
Update technical publication to include model year 2018 Atlas
To introduce production solution VIN and update additional model years.
Update software version management (SVM) code and ending 2017 VIN range.
ODIS Service Installation Phase 2 ? Software Installation & Configuration Instructions
Update tech tip to include model year 2017 applicability.
To update fault code table per Great Brittan Technical Bulletin 2040125
Update TB to include model year 2016 & 2017 applicability
REVISION SUMMARY: PARTS INFORMATION SECTION UPDATED.
TECHNICAL RECOMMENDATION TO SEEK ADDITIONAL ASSISTANCE PRIOR TO CAMPAIGN PERFORMANCE IF THERE ARE OTHER CONCERNS/DTCS PRESENT IN THE VEHICLE.
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IF OTHER CONCERNS ARE PRESENT, THERE MAY BE ISSUES WHEN ATTEMPTING THE CAMPAIGN UPDATE.
THE UPDATE TO THE TECH TIP INCLUDES AN ADDITIONAL MODEL YEAR APPLICABILITY AND ADDITIONAL INSTRUCTION ON HOW TO ADAPT...
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KEYS USING THE ADAPT IMMOBILIZER TEST PLAN.
UPDATED TECH TIP TO INCLUDE MODEL YEAR 2016 APPLICABILITY.
REVISION SUMMARY: PARTS INFORMATION SECTION UPDATED.
REPAIR DIRECTION TO ADDRESS CONCERNS THAT MAY OCCUR DURING THE 91N9 UPDATE.
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THIS WILL ALLOW COMPLETION OF THE REPAIR, WITHOUT UNNECESSARY COMPONENT REPLACEMENT.
TO UPDATE GFF TIME EXPENDITURE LABOR OPERATION IN WARRANTY TABLE.
Electrical
75 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) No battery diagnosis - Inconclusive test result.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Damage Inspection of Park assist sensors
Flushing H.V. Battery before opening
Determine H.V. Battery Health & Remaining Capacity
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Age-related capacity losses within several or all cell modules or other non-repairable conditions may dictate the need...
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to replace the complete high-voltage battery.
Over all summary of HV Battery range
HV Battery Checking Remaining Capacity and Determination of HV Battery Health
Determining HV-Battery Health, Remaining Capacity
Battery Health, Remaining Capacity
Battery testing
Addressing Cybersecurity or Vehicle Hack concerns
Instruction to determine the remaining battery capacity of the high-voltage battery,
Determination of HV-Battery Health, Remaining Capacity
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Service Information regarding electrical consumption (range too low)
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
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Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Update Programming, DTC(s) Stored in AW C6 High-Voltage Charger including B200000, P31EA00.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
A/C or Heat Inop. Update to Disable HV system voltage labor operation number.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Instruction on how to create S/D cards used to update programming on various control modules.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
High Voltage Battery long term storage
Additional test plans to clear memory after update programming in ECM.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
SERV_ACT - Infotainment System Software - Security Patch
SERV_ACT - Infotainment System Software - Security Patch
Remote Key Battery Replacement
Remote Key Battery Replacement.
Service Action 93D7 / Field Quality Parts Collection High-Voltage (HV) Battery Pack
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked.
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Updated to include model year 2019 applicability.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
Closure Notification to dealers.
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Service Action 80C1 High-Voltage Heater Element
MIL-on P0420 and/or P0430 in the ECM
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked.
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Updated to include model year 2019 applicability.
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked.
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Updated to include model year 2019 applicability.
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Update for 2019 model applicability.
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Update for reader coil sensitivity during test plan.
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
Information to look for aftermarket sensor repairs.
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
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Include model year 2017 for all models with MIB2 radios
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Updated to correct the battery charge labor operation number in the warranty table.
software update for charge manager module.
Log information to identify the type of 5F MIB2 Infotainment module.
Technical Bulletin about Updating Programming, for DTC(s) Stored in AW C6 High-Voltage Charger including B200000, P31EA00, and P168F00.
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he document also writes about how to service the issue and warranty information concerning coverage about servicing the issue
Installation Phase 1 ? Preparation, License & Security Certificate Process Instructions
Service Information T10542/2 ? Threaded Stud from High Voltage Adapter Set notice
Service Information T10542-ERG High-Voltage Adapter Kit Auto Shipment AT-385
Update for Programming, DTC(s) Stored in AW C6 High-Voltage Charger
THE HEATER ELEMENT FOR HIGH-VOLTAGE HEATING MAY HAVE BEEN DAMAGED IN PRODUCTION.
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WHEN HIGH HEATING PERFORMANCE IS REQUIRED, THIS DAMAGE CAN LEAD TO FAILURE OF THE HEATER ELEMENT. IF THE ELEMENT FAILS, THE DRIVER WILL BE ALERTED TO THE CONDITION BY ILLUMINATION OF THE RED CENTRAL WARNING LIGHT IN THE INSTRUMENT PANEL AND MESSAGES IN THE INSTRUMENT PANEL DISPLAY.
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
THE HEATER ELEMENT FOR HIGH-VOLTAGE HEATING MAY HAVE BEEN DAMAGED IN PRODUCTION.
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WHEN HIGH HEATING PERFORMANCE IS REQUIRED, THIS DAMAGE CAN LEAD TO FAILURE OF THE HEATER ELEMENT. IF THE ELEMENT FAILS, THE DRIVER WILL BE ALERTED TO THE CONDITION BY ILLUMINATION OF THE RED CENTRAL WARNING LIGHT IN THE INSTRUMENT PANEL AND MESSAGES IN THE INSTRUMENT PANEL DISPLAY.
ORIGINAL PUBLICATION CREATED TO EXPLAIN TO THE DEALER TECHNICIAN THAT AN INDIVIDUAL SENSOR, NECESSARY TO REPAIR THE...
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CONCERN, IS NOT YET AVAIBLE INDIVIDUALLY, AND THAT IT IS OK TO ORDER THE A/C LINE WITH APPROPRAITE SENSOR TO REPAIR THE VEHICLE. THE BULLETIN ALSO INSTRUCTS THE TECHNICIAN TO ONLY INSTALL THE SENSOR NEEDED AND DISCARD THE LINE THAT COMES WITH IT.
TECH TIP DENOTING DISCONNECTION OF 12V BATTERY DURING SERVICE AND POTENTIAL NEED TO REPLACE IF SAID BATTERY BECOMES...
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DISCHARGED COMPLETELY
Infotainment
36 bulletinsInfotainment Worksheet (U.S.
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Only)
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
Radio knob replacement instead of radio replacement w/ knob part number.
Infotainment Worksheet.
Protection Activated on Radio after Cluster Replacement.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Radio Software diag and update tip.
Infotainment worksheet.
Addressing Component Protection display
Addressing Component Protection display .
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Update model and model year applicability.
Addressing Component Protection display
Addressing Component Protection display .
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Update model and model year applicability.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Infotainment issues
Metadata correction, Infotainment issues
Carplay menu correction for applicability
Tip to address MIB2 infotainment functionality at vehicle start up
Tips to address MIB2 infotainment functionality concerns
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
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Update models and model year applicability.
The document informs the dealer to proactively update the infotainment system to address customer issues of ...
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Infotainment system freezes or reboots Infotainment system turns off at random Navigation system malfunctions or is inoperative Navigation announcements speak in German Adjustment of subwoofer settings sporadically unavailable in setup menu Sirius radio issues Compass display in instrument cluster is erratic or malfunctions Crackling or static noise from speakers Automatic clock update for Daylight Savings Time malfunctions Abnormal sound output and/or delayed sound output from speakers Android Auto malfunctions or is inoperative It also explains how to document the update for application of warranties for the service
Update to radio suffixes.
Clarification of Apple CarPlay operation in conjunction with USB port operation by location to aid in diagnostics.
Clarification on what condition is present when "Park Pilot Not Available" message is displayed and subsequent diagnostic steps.
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Updated 9/16-2016 to include eGolf
Maintenance Information (Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)): ...
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This document informs of the method of submitting SAGA Coding for Volkswagen Care Maintenance Plan Claims. It also displays the Claim Type for Volkswagen Care Maintenance Plans
Tech Tips (Customer concerns of their iPhone not connecting or having sporadic connections when using Apple CarPlay in...
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the AppConnect environment): Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable adapters may also cause connectivity concerns.
Direction to utilize genuine Apple cable when using Apple CarPlay for the MIBII system
This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet.
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Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
INITIAL PUBLICATION DISCRIBING A SYMPTOM WHICH MAY DEVELOP WITH ANDROID AUTO CONNECTION ISSUE AFTER UPDATING SOME...
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SAMSUNG PHONES TO ANDROID SW VERSION 6.0.1 - MARSHMALLOW
AVAILABILITY INTRODUCTION, LOCATION AND INSTRUCTION FOR DOWN LOADING INFOTAINMENT SOFTWARE UPDATES USING SERVICENET.
NAVIGATION SYSTEM PART INFORMATION RELATING TO THE POTENTIAL INCORRECT SD DATA CARD BEING INSTALLED.
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THIS RESULTS IN AN INVALID STORAGE DEVICE MESSAGE BEING DISPLAYED .
CLEAR REPAIR INFORMATION/EXPLANATION TO ADDRESS A MESSAGE THAT DISPLAYS WHEN THE BACK UP CAMERA IS USE.
CLARIFICATION ON WHAT CONDITION IS PRESENT WHEN "PARK PILOT NOT AVAILABLE" MESSAGE IS DISPLAYED AND SUBSEQUENT DIAGNOSTIC STEPS.
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UPDATED 9/16-2016 TO INCLUDE EGOLF
CLARIFICATION OF APPLE CARPLAY OPERATION IN CONJUNCTION WITH USB PORT OPERATION BY LOCATION TO AID IN DIAGNOSTICS.
HVAC & Climate
17 bulletinsHow to check for HVAC system leaks using nitrogen.
e-Golf Evacuating/Filling Refrigerant
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Updated to include updated version of a/c/machine applicability for warranty purposes.
Air Conditioning Compressor Leak Diagnosis.
Pre-Delivery & Maintenance
16 bulletinsService Action Closure Notice
Vehicle Concerns Before Recall Repair Available
Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)
Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer
Volkswagen Care Maintenance Plans Claim Coding
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for the Model Year 2015 and newer VW e-Golf.
Technician and Detailer Inspection.
Recall Reminder Part Labels
USB connector outside influence damage not covered by warranty.
This special notice is to inform dealers to verify parts are marked "12V" as identified in safety recall 94J2.
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If service parts do not have this marking, the marking is to be applied to the part.
2016 e-Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
e-Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspection checklist
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
VW CREW Southeast Region and Pacific Region Warranty Administrator Openings Available
Revision to Option 1 (Consumer Price Index-Based Rate) of Section 2.4.2.2 Labor Rate Increase Options of the...
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Volkswagen Warranty Policies and Procedures Manual
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
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used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
Transmission
14 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Replace the gear shift cover chrome trim frame.
Replace the gear shift cover chrome trim frame.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Fuel System
11 bulletinsSuggested fuel additive
A list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality.
Temperature Display defaults to 72 degrees, Update to model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Body & Paint
10 bulletinsLack of paint under roof
Wind & Water Leak Checking
Water under transportation wrapping appears as paint defect.
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Update model year applicability.
Republication of archived technical tip for water leak testing fixture.
Hood latch input required for adapting immobilizer test plan success.
Calibration Mirror(s) information for special tool VAS 6430
Direction to denote compression/settling time of sunroof seal after replacement.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Tech Tips JX1 Seal Kit Replacement
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Brakes
10 bulletinsThese documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Only)
Antilock brake function test direction.
Antilock brake function test direction.
Autonomous Braking Diagnostic Protocol
Autonomous Braking Diagnostic Protocol
Air Bags & Safety
6 bulletinsThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit...
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replacement airbag inflators that are being installed in used vehicles.
Forigen objects inside seat belt buckle
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Seat belt igniter location information.
Tires & Wheels
6 bulletinsAlignment sheet submission.
Using Alignment Sheet Submission Form
Required Alignment Submission form.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
This communication provides important information on how to obtain and install the latest software for the new John...
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Bean VAS701001 alignment machine model
Suspension
4 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Update to MIB2 information to include 2015 and 2017 model year.
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On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
Lighting
4 bulletinsExterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
Hybrid & EV
3 bulletinsCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Charging Cable Removal Tips
TO INCLUDE MODEL YEAR APPLICABILITY AND ADDITIONAL REMINDER FOR THE TECHNICIAN TO FOLLOW THE REPAIR MANUAL, DUE TO THE...
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UNIQUE OPERATION OF ELECTRIC VEHICLE AC SYSTEMS.
Steering
1 bulletinSteering Wheel Off Center.