2015 Volkswagen E-Golf TSBs
535 Technical Service Bulletins across 17 categories
Categories
Other
126 bulletinsThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Differences between a leak and seepage
Permission to change Daily Order upgraded to RED Order
Inquiries
Safety Related Inquiry and Reporting
Coolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Additional reporting
Fluid requirements
KESSY Key adaptation
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
VW Elsa Newsletter
VW Elsa Newsletter
Safety Related Inquiry and Reporting
Elsa newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
By-Pack At Delivery
Prepaid PDI Time Units (U.S.
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Only)
By-Pack At Delivery
By-Pack At Delivery
Helpline & Parts Dept.
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contact information.
2015 My eGolf Cable Tube
Diagnostic assistance for excessive static current draw
Perfect Delivery Process ? Sales Consultant Delivery Checklist
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
VEHICLE COVERAGE SUMMARY
Elsa Newsletter
Elsa Newsletter
Generator replacement.
Contacting the parts helpline
KESSY Key Adaptation.
This Document informs dealers on VWP-23-01
00 14 09 - 2028059 Prepaid PDI Time Units
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Include additional model year applicability to existing Tec Tip
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward
Parts ordering information
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
MQB KESSY adaptation tip.
Data link diagnostics and tips
MQB KESSY adaptation tip
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
This special notice is to inform dealers to return the part number listed and only order the superseded part number...
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going forward
Volkswagen After Sales Weekly Communication - March 10, 2020
Authorization for e-Golf Repairs
The part number listed in the document is to be returned and only the superseded part number to be ordered going forward
Include new special tool adapter and 2018 model year Jetta only
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
The part number listed in the document are to be returned and only the successor parts ordered.
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Antennae diagnosis
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Change technical background, Change repair procedure, Change parts information.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Driver Assist Topics.
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This bulletin also applies to the 2018 Touareg and the 2018-2019 Tiguan LWB.
This special notice is to inform dealers to return all part numbers listed in the document that meet the criteria...
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provided.
E-Golf Minimum Required Tools for PA-DE Dealers AT-415
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
This special notice is to inform dealers to return all part numbers listed in the document that meet the criteria...
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provided.
Adhesive application for installation on all areo parts solds as an accessory
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Diagnsosis for B2000 fault.
Range indication.
Loss of 15 power defeat process.
MIB2 system Identification tip
To include an additional model year applicability.
This special notice is to inform dealers to return all part numbers listed in the document.
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Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for newer style keys/KESSY system for verification of mechanical function, prior to programming attempts.
Tip to address antennae issues in conjunction with DTCS B10F411, B105413
Tip for Scan tool concerns that may occur duing a test plan
VOLKSWAGEN DEALERSHIP COMMUNICATION: During production, the vehicle loading information was not printed onto the ...
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existing vehicle safety certification label. The corrective action was to install an overlay containing the correct information onto the existing vehicle safety certification label.
To include model year 2017 applicability.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
During production, vehicle loading information was not printed onto the vehicle safety certification label for the affected vehicles.
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The corrective action taken was Install an overlay containing the correct information onto the existing vehicle safety certification label.
To include model year 2017 applicability.
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
Technical Bulletin (Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance Diagnosis): The...
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customer may complain that the cabin heating or cooling output is insufficient
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Design and Function of Heat Pump from Volkswagen
Descriptions and coding to document climatronic with heat pump - sporadically too low heating or cooling performance...
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issues
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a...
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vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
TO CLARIFY EXPECTED REPAIR AND WHAT TO DO WITH THE RETAINED REPLACEMENT COMPONENTS.
TO CLARIFY EXPECTED REPAIR AND WHAT TO DO WITH THE RETAINED REPLACEMENT COMPONENTS.
CIRCULAR REVISED FOR THE FOLLOWING REASON: SAGA CLAIMING INSTRUCTIONS MODIFIED TO REFLECT CURRENT LABEL REIMBURSEMENT...
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AMOUNT.
CIRCULAR REVISED FOR THE FOLLOWING REASON: SAGA CLAIMING INSTRUCTIONS MODIFIED TO REFLECT CURRENT LABEL REIMBURSEMENT...
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AMOUNT.
INITIAL TECH TIP INSTRUCTING DEALER TECHNICIANS TO OBTAIN SPECIFIC PRINT OUTS FROM SPECIAL TOOLS USED DURING DIAGNOSIS...
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BEFORE CONTACTING VOLKSWAGEN TECHNICAL ASSISTANCE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Engine
110 bulletinsOil Consumption Measurement and Electronic Oil Consumption Measurement
Volkswagen Engine Oil Standards
Instruction, how to lubicate engine before initial start.
Lubricating engine components before reassembly.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
Paint color and/or finish of the engine compartment may not match the exterior paint color
How to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
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Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Engine Oil Level
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Engine Oil Level
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine Misfire Diagnosis document
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Tech Tips (e-Golf Evacuating/Filling Refrigerant): When servicing the air conditioning of the e-Golf, The repair manual...
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in Elsa has special instructions and requires additional steps to be performed before evacuating and filling the refrigerant circuit. This document informs Before evacuating the refrigerant the GFF basic setting/ Filling Refrigerant Circuit under C5 Thermal management this software operation must be performed to open all of the system valves.
Maintenance Information (Volkswagen Carefree Maintenance Program - Gasoline Engines Model Year 2015 and Newer): This...
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communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
Software & Calibration
85 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
ODIS Service Update
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
Instruction referral for proper handling.
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Update to model year applicability and Service instruction.
update to required vehicle wash shampoo.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
MQB KESSY adaptation tip.
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Updated to include Taos.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
Immobilizer Key adaptation test plan.
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Update to model applicability.
Software Version Management (SVM)
Immobilizer Key/Key Remote Adaptation Test Plan, updated to include additional model and model year applicability.
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Update to existing information.
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Update to model year applicability.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update metadata to accommodate PR Code S3T
Updated to include additional model and model year applicability.
Update model and model year applicability.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
UPDATED Parts Department Information for Service Action 93D7 - California Only Field Quality Parts
Update model year applicability.
Update to MIB2 information to include 2015 and 2017 model year.
Update cloth tape quantity to assist with warranty claiming.
Updated to include additional model and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Information to assist with preventing calibration errors
Updated to include additional model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
To update software and add additional model year 2017 applicability with VIN range.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Update tech tip to include model year 2017 applicability.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Quick Reference of vehicle concerns.
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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Update model year applicability.
Update to include model year 2017 applicability.
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Update eGolf model applicability
Update model year applicability to include 2017.
Update model and model year applicability.
Update technical publication to include model year 2018 Atlas
To introduce production solution VIN and update additional model years.
Update software version management (SVM) code and ending 2017 VIN range.
Technical Bulletin (Climatronic with Heat Pump - Sporadically Too Low Heating or Cooling Performance): The customer may...
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complain that the cabin heating or cooling output is insufficient. Software-related deviation in thermal management control unit. The document contains the procedure to update the software of the Thermal Management control unit. The document also contains Warranty information in order to inquire if a vehicle is covered for the service. It contains the tool numbers of the tools needed to service the issue
To update fault code table per Great Brittan Technical Bulletin 2040125
Update TB to include model year 2016 & 2017 applicability
UPDATE SOFTWARE LEVEL.
TECHNICAL RECOMMENDATION TO SEEK ADDITIONAL ASSISTANCE PRIOR TO CAMPAIGN PERFORMANCE IF THERE ARE OTHER CONCERNS/DTCS PRESENT IN THE VEHICLE.
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IF OTHER CONCERNS ARE PRESENT, THERE MAY BE ISSUES WHEN ATTEMPTING THE CAMPAIGN UPDATE.
UPDATE SOFTWARE LEVEL.
THE UPDATE TO THE TECH TIP INCLUDES AN ADDITIONAL MODEL YEAR APPLICABILITY AND ADDITIONAL INSTRUCTION ON HOW TO ADAPT...
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KEYS USING THE ADAPT IMMOBILIZER TEST PLAN.
UPDATED TECH TIP TO INCLUDE MODEL YEAR 2016 APPLICABILITY.
TO UPDATE GFF TIME EXPENDITURE LABOR OPERATION IN WARRANTY TABLE.
Electrical
75 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) No battery diagnosis - Inconclusive test result.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Damage Inspection of Park assist sensors
Flushing H.V. Battery before opening
Determine H.V. Battery Health & Remaining Capacity
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Age-related capacity losses within several or all cell modules or other non-repairable conditions may dictate the need...
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to replace the complete high-voltage battery.
Over all summary of HV Battery range
HV Battery Checking Remaining Capacity and Determination of HV Battery Health
Determining HV-Battery Health, Remaining Capacity
Battery Health, Remaining Capacity
Battery testing
High-voltage repairs on Hybrid and Electric vehicles
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
Addressing Cybersecurity or Vehicle Hack concerns
Instruction to determine the remaining battery capacity of the high-voltage battery,
Determination of HV-Battery Health, Remaining Capacity
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Service Information regarding electrical consumption (range too low)
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
High-voltage repairs on Hybrid and Electric vehicles
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
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Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Update Programming, DTC(s) Stored in AW C6 High-Voltage Charger including B200000, P31EA00.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
A/C or Heat Inop. Update to Disable HV system voltage labor operation number.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
High Voltage Battery long term storage
Additional test plans to clear memory after update programming in ECM.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Service Action 93D7 / Field Quality Parts Collection High-Voltage (HV) Battery Pack
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked.
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Updated to include model year 2019 applicability.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
MIL-on P0420 and/or P0430 in the ECM
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked.
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Updated to include model year 2019 applicability.
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked.
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Updated to include model year 2019 applicability.
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Update for 2019 model applicability.
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Update for reader coil sensitivity during test plan.
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
Information to look for aftermarket sensor repairs.
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
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Include model year 2017 for all models with MIB2 radios
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): High Voltage topics are very diverse and...
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latest information is changing regularly. Therefore, they need to be addressed on a case-by-case basis. The VW Technicians Helpline can provide the latest information and guidance to address the different concerns.
Tech Tips: Remote Battery Replacement Tip
Technical Bulletin (Modular Infotainment System (MIB) Display Shows Fuel Pump Icon after J794 Module Replacement): The...
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customer may complain that after a repair involving replacement of the 5F Information Electronics Module J794, that the icon in the lower right hand side of the ?Car? menu on the MIB display shows the image of a fuel pump instead of an electric charging station icon. The procedure in this document corrects the concern listed above by updating the 5F Information Electronics Module software
Technical Bulletin (High Voltage Battery Not Charging as Expected for Departure Time Set With Car-Net): This procedure...
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corrects the concern listed above by updating the parameters of the high voltage battery charging voltage control module J966
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by...
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the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Technical Bulletin about Updating Programming, for DTC(s) Stored in AW C6 High-Voltage Charger including B200000, P31EA00, and P168F00.
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he document also writes about how to service the issue and warranty information concerning coverage about servicing the issue
A procedure which corrects the concern of MDI Connected Device Not Playing or No Audio listed by enabling the MDI...
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function in the 5F Information Electronics Module.
Update for Programming, DTC(s) Stored in AW C6 High-Voltage Charger
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
ORIGINAL PUBLICATION CREATED TO EXPLAIN TO THE DEALER TECHNICIAN THAT AN INDIVIDUAL SENSOR, NECESSARY TO REPAIR THE...
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CONCERN, IS NOT YET AVAIBLE INDIVIDUALLY, AND THAT IT IS OK TO ORDER THE A/C LINE WITH APPROPRAITE SENSOR TO REPAIR THE VEHICLE. THE BULLETIN ALSO INSTRUCTS THE TECHNICIAN TO ONLY INSTALL THE SENSOR NEEDED AND DISCARD THE LINE THAT COMES WITH IT.
TECH TIP DENOTING DISCONNECTION OF 12V BATTERY DURING SERVICE AND POTENTIAL NEED TO REPLACE IF SAID BATTERY BECOMES...
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DISCHARGED COMPLETELY
Pre-Delivery & Maintenance
26 bulletinsVehicle Concerns Before Recall Repair Available
Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)
Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer
Roadside Assistance, and Carefree Maintenance
2015 Volkswagen e-Golf Maintenance Schedule For USA
PDI - Vehicle Inspection, Protection Removal and Detailing
Maintenance Schedule For USA
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Temporary Warranty Process and Parts Return Program
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Volkswagen Care Maintenance Plans Claim Coding
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for the Model Year 2015 and newer VW e-Golf.
Recall Reminder Part Labels
USB connector outside influence damage not covered by warranty.
Campaign Closure Notice_91N9_93A7
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections checklist
This special notice is to inform dealers to verify parts are marked "12V" as identified in safety recall 94J2.
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If service parts do not have this marking, the marking is to be applied to the part.
Service Information (2015 Volkswagen e-Golf - Market Introduction Temporary Warranty Process and Parts Return...
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Program): During the Market Introduction of the all-new e-Golf, Volkswagen will collect all warranty repair information to ensure prompt analysis and resolution of any emerging concerns.
2015 Volkswagen e-Golf Maintenance Schedule from 10,000 miles to 120,000 miles"
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of the...
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all-new e-Golf, Volkswagen collected all warranty repair information to ensure prompt analysis and resolution of any emerging concerns.
Service Information (2015 Volkswagen e-Golf ? Market Introduction Temporary Warranty Process and Parts Return Program):...
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During the Market Introduction of the all-new e-Golf, Volkswagen will collect all warranty repair information to ensure prompt analysis and resolution of any emerging concerns
Adjustment of Time Unit Correction Payments for 2014/2015 Model Year Maintenance Claims
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
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used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
Maintenance Information (Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer): This...
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communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for the Model Year 2015 and newer VW e-Golf.
e-Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
2015 Volkswagen e-Golf Maintenance Schedule For USA Schedule from 10,000 miles to 120,000 miles
HVAC & Climate
19 bulletinsHow to check for HVAC system leaks using nitrogen.
e-Golf Evacuating/Filling Refrigerant
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Updated to include updated version of a/c/machine applicability for warranty purposes.
Air Conditioning Compressor Leak Diagnosis.
Infotainment
19 bulletinsInfotainment Worksheet (U.S.
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Infotainment Worksheet (U.S.
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Infotainment Worksheet (U.S.
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When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
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A hard wired internet connection is also recommended.
Radio knob replacement instead of radio replacement w/ knob part number.
MDI Connected Device Will Not Play or No Audio.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Infotainment worksheet.
Addressing Component Protection display .
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Update model and model year applicability.
Addressing Component Protection display .
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Update model and model year applicability.
Alternative method for radio code retrieval.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Diagnostic tip to look for aftermarket phone software that can effect infotainment operation.
Alternative method for radio code retrieval.
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
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Update models and model year applicability.
Maintenance Information (Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)): ...
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This document informs of the method of submitting SAGA Coding for Volkswagen Care Maintenance Plan Claims. It also displays the Claim Type for Volkswagen Care Maintenance Plans
AVAILABILITY INTRODUCTION, LOCATION AND INSTRUCTION FOR DOWN LOADING INFOTAINMENT SOFTWARE UPDATES USING SERVICENET.
CLEAR REPAIR INFORMATION/EXPLANATION TO ADDRESS A MESSAGE THAT DISPLAYS WHEN THE BACK UP CAMERA IS USE.
Fuel System
16 bulletinsSuggested fuel additive
A list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
Gasoline quality.
Temperature Display defaults to 72 degrees, Update to model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VOLKSWAGEN DEALERSHIP COMMUNICATION (Vehicles Added to Emissions Service Action 01A4 ? Vehicle Emission Control...
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Information Label 2015 Model Year Volkswagen e-Golf): Volkswagen has added vehicles to Emissions Service Action dealerships should refer to the Campaign Data Sheets for additional information
Emissions Service Action: During vehicle production, the Vehicle Emission Control Information label was not installed...
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on certain 2015 model year e-Golf vehicles. This document is about the corrective action taken which will Install the Vehicle Emission Control Information label.
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document informs dealships of an upcoming Emissions Service Action.
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During vehicle production, the Vehicle Emission Control Information label was not installed
Emissions Service Action: During vehicle production, the Vehicle Emission Control Information label was not installed...
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on certain 2015 model year e-Golf vehicles. This document contains the procedure for installing the Vehicle Emission Control Information label. This document contains the claim entry instructions for servicing the affected vehicles
Transmission
15 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Replace the gear shift cover chrome trim frame.
Replace the gear shift cover chrome trim frame.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Document contains the fluid capacity options that may be avaliable for the vehicles Auto Transmission, Cooling System,...
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Power Steering, Brake System, A/C System, Windshield Fluid
Body & Paint
10 bulletinsLack of paint under roof
Wind & Water Leak Checking
Removing Paint Contaminants from Exterior Paint
Republication of archived technical tip for water leak testing fixture.
Hood latch input required for adapting immobilizer test plan success.
Direction to denote compression/settling time of sunroof seal after replacement.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Tech Tips JX1 Seal Kit Replacement
Tech Tips for JX1 Seal Kit Replacement
Summary of Technical Bulletin to include additional model and model year applicability.
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Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Brakes
10 bulletinsBrake Disc Pulsation or Vibration (U.S.
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Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation.
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Antilock brake function test direction.
Antilock brake function test direction.
Brake disc Pulsation or Vibration repair instruction
Brake disc care
Technical Bulletin (Vibration or Rattling Noise from Front End or Dash Panel while Driving): The refrigerant line from...
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the compressor to the condenser of the heat pump has a contact point to the brake line in the area of the plenum chamber partition panel. As a result, the working noise of the air conditioning compressor is transmitted into the vehicle interior. The issue was service with the installation of a vibration damper. This document discusses the installation, and fault codes for servicing this issue.
Lighting
8 bulletinsVolkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
VOLKSWAGEN: AT TIME OF PRODUCTION, CERTIFICATION LABEL, FOR VEHICLE SAFETY, FAIL TO BE LOADED AND PRINTED WITH AFFECTED...
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VEHICLE INFORMATION AND AN OVERLAY CONTAINING INFORMATION MUST BE INSTALLED ON EXISTING SAFETY CERTIFICATION LABELS. MODEL 2015 E-GOLF. *PE
Air Bags & Safety
5 bulletinsThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit...
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replacement airbag inflators that are being installed in used vehicles.
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Seat belt igniter location information.
Suspension
4 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Update to MIB2 information to include 2015 and 2017 model year.
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On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
Tires & Wheels
3 bulletinsTire Chain Information
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
Hybrid & EV
3 bulletinsCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Charging Cable Removal Tips
TO INCLUDE MODEL YEAR APPLICABILITY AND ADDITIONAL REMINDER FOR THE TECHNICIAN TO FOLLOW THE REPAIR MANUAL, DUE TO THE...
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UNIQUE OPERATION OF ELECTRIC VEHICLE AC SYSTEMS.
Steering
1 bulletinSteering Wheel Off Center.