2016 Volkswagen Cc TSBs
649 Technical Service Bulletins across 17 categories
Categories
Engine
149 bulletinsHow to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
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This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
Volkswagen Engine Oil Quality Standards (U.S.
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Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on July 25, 2022.
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
VW engine oil specifications.
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Update to attachments.
Checking engine oil during PDI.
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services,...
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Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
All Volkswagen engines are filled to a specific volume before leaving the factory.
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This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
Engine oil pressure priming.
In conjunction with the California Department of Motor Vehicles (DMV), Volkswagen sent Takata airbag recall reminder...
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notices to approximately 7,152 Volkswagen owners in the State of California on April 29, 2022.
Update engine oil quality standard lists (attachments)
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles. Criteria 05 added to claiming instructions - Criteria 05 added to claiming instructions
Update engine oil quality standard lists (attachments)
Engine oil consumption measurement.
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Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Properly checking and reading engine oil level instruction
Engine Misfire Diagnostic Aid.
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Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
This Document informs dealers on the new Intake Manifold Warranty Extension for 2013, 2014, 2016 & 2017 Model Year with...
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Engine Codes CBFA and CCTA
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
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exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Engine oil level checking, updated to include model year 2021
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Engine Oil Checking at Pre-Delivery Inspection (PDI).
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Updated to include model year 2020 applicability.
Update to Volkswagen engine oil standards.
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Engine and/or transmission control module software designed and certified for similar models/model years was used in...
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vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected vehicles.
Update to Volkswagen engine oil standards.
In conjunction with the Florida Dept.
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of Highway Safety and Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder notices to approximately 20,200 Volkswagen owners in the state of Florida on October 14, 2019.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
In conjunction with the New York Department of Motor Vehicles, Volkswagen will be sending Takata airbag recall reminder...
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notices to approximately 11,500 Volkswagen owners in the state of New York on May 23, 2019.
Update to model year applicability.
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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...
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valve for Intake Manifold Flap
Ensure correct intake manifold is installed on engine, refer to ETKA.
Gasoline Engine Misfire Diagnosis document
Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...
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new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Instruction to protect oil pressure sw.
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to prevent contamination and possible failure when removing 1.8L & 2.0L engines
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
Diagnostic protocol for engine noise with cam timing faults
Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine...
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oil dip stick.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
Wear of the camshaft bearing bridge can cause axial movement of the camshaft resulting in faults stored.
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure...
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Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement.
Update TB to include model year 2017 and include additional engine applicability.
The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Idler roller for ribbed bely now available as a parts kit.
Remove engine coolant from parts table.
Technical Bulletin (Electro-mechanical Steering Noise): In connection with the toothed belt the motor of the APA...
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steering makes noise during operation. In some situations the noise can be heard in the passenger compartment. This document contains information on how to diagnose, and service this issue.
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
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meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
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Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
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and prevent deposits on fuel injectors and intake valves.
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine...
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compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
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Document contains examples of Strut or Shock Absorber Leak Assessments
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Update procedure removing camshaft and rocker inspection and or replacement.
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Update part number suffix.
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
Steps to address false misfire indication
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER...
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TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI MIL-ON P2015 BACK-UP CAMERA
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM ...
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CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 CENTER CAP MISSING AFTER PDI MIL-ON P2015
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE...
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ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON P0101 AND OR P0100 EPC LIGHT P03AF, P03A5, P03B9, P039B CENTER CAP MISSING AFTER PDI BACK-UP CAMERA
DIAGNOSTIC ASSISTANCE SHOULD THE YELLOW ENGINE OIL LAMP REMAIN ILLUMINATED WITH ENGINE OIL LEVEL AT THE PROPER LEVEL.
Other
113 bulletinsCoolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Additional reporting
Fluid requirements
Safety Related Inquiry and Reporting
Helpline & Parts Dept.
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contact information.
Diagnostic assistance for excessive static current draw
Elsa Newsletter
Elsa Newsletter
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list please contact VW Helpline before attempting repair
On-car analysis list.
On-car analysis list.
On-car analysis list.
On-car analysis list.
Sales Consultant Delivery Checklist.
Generator replacement.
Contacting the parts helpline
Generator Replacement
This Document informs dealers on VWP-23-01
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
Diagnostic aid for DTC P0088 & P1025.
This Document informs dealers on VWP-22-03
Customer Notification 3G-Sunset
VW Car-Net - Letter MY 2014-2016
This Document was revised to include 2022 Model Year information
"Dealer Communication - FOLLOW-UP 3G Sunset for MY2014-MY2019 Car-Net Equipped Vehicles"
Additional safety related Inquiry and Reporting instruction.
This dealer memo is an informational memo regarding 3G Sunset for MY14-19 Car-Net Equipped Vehicles
Parts ordering information
This special notice is to inform dealers to return the part numbers listed (State of California only).
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
Mandatory fastener.
Autonomous data event gathering
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
Apple Car Play Information
New machine version added to table.
Tool number added to table.
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Removal of Behr Flush Kit. VAS 6337/1A
Apple car play function.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Autonomous data event gathering
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Remote start diagnostic information.
Car Net Direction summary
Include new special tool adapter and 2018 model year Jetta only
Direction for APP connect
Added: Torque Spec table
The part number listed in the document is to be returned.
Include additional photo's of water ingress.
Include additional photo's of water ingress.
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Also includes 2018-2020 Tiguan LWB
The part number listed in the document are to be returned if they meet the criteria provided.
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
Antennae diagnosis
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Additional Safety Inquiry and Reporting instruction.
Apple Car-Play information for initialization issues
Additional Safety Inquiry and Reporting instruction.
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
MIBII Informational Document
Iinclude additional model year applicability and tool information.
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
MIBII Informational Document
Iinclude additional model year applicability and tool information.
Adhesive application for installation on all areo parts solds as an accessory
MIBII Informational Document
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
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numbers going forward.
Antenna Connection Color Reference.
Loss of 15 power defeat process.
Voice Command button operation.
MIB2 system Identification tip
DTC Status Bit Definitions.
To include an additional model year applicability.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Tip to address antennae issues in conjunction with DTCS B10F411, B105413
J428 adaptation to address loss of function after repairs
Tip for Scan tool concerns that may occur duing a test plan
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist
Metadata adjustment. TB appeared with tech tips in Elsa.
Volkswagen Perfect Delivery Process - Sales Consultant Delivery Checklist
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
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re-used
Specific area of concern being pointed out to the technician to address false outbound Car Net calls
On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
Seach tips to assist in finding DTC information
Tip to perform GFF feedback for test plan issues.
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI...
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(PPDI) payment through model year 2016.
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
2016 Option 1 Labor Rate Increase Percentage and Launch of Online Option 1 Enrollment Process
Direction to check for loose connections resulting in erratic operation
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
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AND SUBSEQUENT DIAGNOSTIC DIRECTION.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE
NEW PUBLICATION
Software & Calibration
110 bulletinsHow to manage software versions using VW diagnostic Tool
3G Sunset Update
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional certificate information.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
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solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
3G Sunset Update - E-mail
3G Sunset Update
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
SD creator instruction, updated to include model year 2022.
Software Version Management (SVM)
Update to brochure purchase url
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Water Migration Under the RAPGARD transportation protection.
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Updated to include additional model year applicability
Update Top Tier brochure part number.
Update brochure part number and recording URL.
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Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Updated to include model year 2021
Updated to include 2021 Model year applicability.
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
Additional Guided Functions programming assistance.
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Updated to include additional model year applicability.
Operational Update - Takata Return Parts Pickup
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
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Introducing new coolant type.
Update model applicability to MY 2020.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Updated to include additional model and model year applicability.
Update model and model year applicability.
Update to PR Code metadata.
Quick Reference Update Guide.
MIB2 software update.
Update vehicle metadata to include pull ahead models.
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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
SD Set-up to Obtain Software updates.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Update to MIB2 information to include 2015 and 2017 model year.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete...
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calibration or set a limit exceeded fault.
Update to include additional model and model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Direction to verify software levels to address P1612/U03000
Updated to include additional model and model year applicability.
Update content and include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Updated version to address a additional fault code
Update Tiguan oil pan labor operation number in warranty table.
Updated to include additional model year applicability.
Updated to include additions claiming instruction with options.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
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requests.
Update tech tip to refer to ETKA for the latest parts information.
This technical bulletin was updated per powertain team and warranty team.
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Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.
Data Link connector pin assignment chart that is applicable to all models.
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Update model year applicability.
Updated to include additional model year and required documentation instruction.
Update to existing Tech Tip to include MY2017.
Update to include model year 2017 applicability.
Update to service information in regards to cable port connection
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Update model year applicability.
Update model year applicability.
Updated to include additional model year applicability.
Update to model year applicability.
Updated to include additional model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Update information regarding Top Tier brochure.
Updated to include an additional diagnostic trouble code (P04F0)
Update to existing article that addressed additional diagnostics for lean running concerns.
Update technical publication to include model year 2018 Atlas
Updated to include additional model year and required documentation instruction.
ODIS Service Installation Phase 2 ? Software Installation & Configuration Instructions
Update tech tip to include model year 2017 applicability.
Update existing technical bulletin to include model year 2017 applicability.
Update TB to include model year 2016 & 2017 applicability
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATED TO ADD JETTA, BEETLE AND BEETLE CONVERTIBLE MODEL APPLICABILITY.
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL...
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YEAR AND MODEL APPLICABILITY.
UPDATED TO INCLUDE ADDITIONAL MODEL APPLICABILITY.
UPDATE TO MODEL YEAR APPLICABILITY.
ADDITIONAL UPDATED VERSION TO ADDRESS A FURTHER CHANGE IN PART NUMBERS.
Electrical
67 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Addressing Cybersecurity or Vehicle Hack concerns
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Electric coolant fans continue to run after ignition is switched off.
Battery adaptation procedure when battery label is missing.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Battery adaptation when battery labels are missing.
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Update to model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
Discharged Battery, Diagnosis for excessive current draw.
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
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-623- after repair.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Battery Id for testing
Instruction on how to create S/D cards used to update programming on various control modules.
Voltage Drop Testing.
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Updated for picture clarity.
Voltage Drop Testing.
This Document informs dealers of the new Airbag Control Module Warranty Extension
Additional test plans to clear memory after update programming in ECM.
REMOVED all 12 hour wait period before starting references.
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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Remote Key Battery Replacement.
Relay Terminal Assignments.
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This also applies to 2019 Beetle Convertible and 2018-2019 Tiguan LWB.
Battery Testing and Charging instruction.
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Updated to include model year 2019 applicability.
MIL-on, Fault P013E in the ECM
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
Remote Ket battery diagnostics.
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Updated to change incorrect repair manual group number (from TT581801 to TT571802)
Update to model year applicability and Battery testing information.
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
MIL-on, Fault P013E in the ECM
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module.
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Include model year 2017 for all models with MIB2 radios
Updated direction to address no communication concerns with the -J519- Vehicle Electrical System Control Module.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Update to include model year 2017.
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Information addressed correction to test plan information to address loading of SWaP keys into a new 5F module.
Log information to identify the type of 5F MIB2 Infotainment module.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
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conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
UPDATE Technical Bulletin (Radio Antenna Wiring): During production, the coaxial cable antenna connections were...
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switched in the connector at the radio by the antenna cable supplier. Reversing these antenna cables in the connector will correct the AM reception concern, and was thus the Production Solution.
Radio Antenna Wiring concern: This document informs that during production, the coaxial cable antenna connections were...
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reversed in the connector at the radio. The corrective action taken to solve this issue was Reversing these antenna cables will correct the AM reception concern.
Installation Phase 1 ? Preparation, License & Security Certificate Process Instructions
Service Information T10542/2 ? Threaded Stud from High Voltage Adapter Set notice
Service Information T10542-ERG High-Voltage Adapter Kit Auto Shipment AT-385
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
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is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
INSTRUCTIONS TO ERASE A FAULT THAT MAY ARISE AFTER REPLACING OR UPDATING THE RADIO MODULE.
DIAGNOSTIC INFORMATION AS THERE IS NO SCAN TOOL TEST PLAN AVAILABLE TO ADDRESS THE REPLACEMENT OF THE 5F MODULE.
DIAGNOSTIC INFORMATION AS THERE IS NO SCAN TOOL TEST PLAN AVAILABLE TO ADDRESS THE REPLACEMENT OF THE 5F MODULE.
UPDATE TO INCLUDE MODEL YEAR 2017.
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INFORMATION ADDRESSED CORRECTION TO TEST PLAN INFORMATION TO ADDRESS LOADING OF SWAP KEYS INTO A NEW 5F MODULE.
Infotainment
39 bulletinsInfotainment Worksheet (U.S.
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Only)
MIB 2 equipped models with composition color radio- Volume increases on they own.
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
MIB2 MQB Radio (modular infotainment system).
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USA ONLY.
Radio knob replacement instead of radio replacement w/ knob part number.
Infotainment Worksheet.
Protection Activated on Radio after Cluster Replacement.
Update programming for MIB2 PQ Composition Media and Discover Media Radio
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Infotainment worksheet.
Addressing Component Protection display
Bluetooth instruction change on where to obtain a SWAP key activation document.
Addressing Component Protection display .
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Update model and model year applicability.
Addressing Component Protection display
Bluetooth instruction change on where to obtain a SWAP key activation document.
Addressing Component Protection display .
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Update model and model year applicability.
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Infotainment issues
Metadata correction, Infotainment issues
Carplay menu correction for applicability
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles.
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Update models and model year applicability.
Update to metadata TB displayed with tech tips.
Update to radio suffixes.
Clarification of Apple CarPlay operation in conjunction with USB port operation by location to aid in diagnostics.
Update to existing Tech Tip 91-11-01 for later model years, to direct technicians to the bluetooth compatibility chart.
Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of the...
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all-new MIB II Infotainment system, Volkswagen will collect all warranty repair information relative to the infotainment system to ensure prompt analysis and resolution of any emerging concerns. This document informs of they types of information that will be collected.
Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer...
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reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Discover Media and MIB2 PQ Composition Media Radio Malfunctions): This document discusses customer...
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reporting of the following symptoms. -Infotainment system freezes or reboots -Infotainment system turns off at random -Navigation system malfunctions or is inoperative -Navigation announcements speak in German -Adjustment of subwoofer settings sporadically unavailable in setup menu -Sirius radio issues -Compass display in instrument cluster is erratic or malfunctions -Crackling or static noise from speakers -Park pilot is inoperative or unavailable -Automatic clock update for Daylight Savings Time malfunctions -Abnormal sound output and/or delayed sound output from speakers -Android Auto malfunctions or is inoperative The software procedure resolves the concern(s) specified above by updating the MIB2 PQ radio software to the latest level 0245. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Customer concerns of their iPhone not connecting or having sporadic connections when using Apple CarPlay in...
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the AppConnect environment): Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable adapters may also cause connectivity concerns.
Direction to utilize genuine Apple cable when using Apple CarPlay for the MIBII system
Tech tips on what to do if volume on radio increases on its own
This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet.
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Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
AVAILABILITY INTRODUCTION, LOCATION AND INSTRUCTION FOR DOWN LOADING INFOTAINMENT SOFTWARE UPDATES USING SERVICENET.
NAVIGATION SYSTEM PART INFORMATION RELATING TO THE POTENTIAL INCORRECT SD DATA CARD BEING INSTALLED.
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THIS RESULTS IN AN INVALID STORAGE DEVICE MESSAGE BEING DISPLAYED .
OPERATIONAL INFORMATION EXPLAINING RADIO RECEPTION CONCERNS AS A RESULT OF NORMAL SIGNAL CHARACTERISTICS.
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PROVIDED TO PREVENT UNNECESSARY REPAIRS.
UPDATED DIAGNOSTIC DIRECTION TO ADDRESS NEW CONCERNS IN REGARDS TO APPLY CARPLAY CONNECTION ON MIBII EQUIPPED VEHICLES.
CLARIFICATION OF APPLE CARPLAY OPERATION IN CONJUNCTION WITH USB PORT OPERATION BY LOCATION TO AID IN DIAGNOSTICS.
Air Bags & Safety
33 bulletinsForigen objects inside seat belt buckle
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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2,743 Volkswagen owners in the State of New York on October 17, 2022.
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217...
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VW owners in the State of Virginia on July 21, 2022
Airbag Issues.
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,387 Volkswagen owners in the State of Alabama on March 23, 2022.
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 1,571 Volkswagen owners in the state of South Carolina on January 24, 2022.
In conjunction with the Pennsylvania Department of Transportation, Volkswagen is sending Takata airbag recall reminder...
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notices to approximately 4,041 Volkswagen owners in the state of Pennsylvania on January 24, 2022.
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406...
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Volkswagen owners in the State of Idaho on August 30, 2021.
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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4,206 Volkswagen owners in the State of New York on June 21, 2021.
In conjunction with the Texas DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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12,375 Volkswagen owners in the State of Texas on May 17, 2021.
In conjunction with the Michigan Department of State, Volkswagen will be sending Takata airbag recall reminder notices...
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to approximately 3,000 Volkswagen owners in the State of Michigan on August 10, 2020.
In conjunction with the County of Fort Bend, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 640 Volkswagen owners in the State of Texas on July 28, 2020.
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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4,400 Volkswagen owners in the State of Tennessee July 7, 2020.
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218...
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Volkswagen owners in the State of Florida on June 26, 2020.
In conjunction with the Nebraska DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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600 Volkswagen owners in the State of Nebraska on March 23, 2020.
In conjunction with the Ohio DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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9,000 Volkswagen owners in the State of Ohio on February 10, 2020.
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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7,900 Volkswagen owners in the State of Georgia on January 24, 2020.
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder...
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notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.
In conjunction with the Houston Dept.
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of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019.
In conjunction with the Minnesota DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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3,400 Volkswagen owners in the State of Minnesota on September 16, 2019.
In conjunction with the North Carolina DMV, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 7,400 Volkswagen owners in the State of North Carolina on August 19, 2019.
In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately...
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6,235 Volkswagen owners in the State of Virginia on August 12, 2019.
In conjunction with the City of Compton, Volkswagen will be sending Takata airbag recall reminder notices to...
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approximately 68 Volkswagen owners in the State of California on August 5, 2019.
In conjunction with the Commonwealth of Kentucky Transportation Cabinet, Volkswagen will be sending Takata airbag recall...
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reminder notices to approximately 2,592 Volkswagen owners in the state of Kentucky on July 15, 2019.
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 3,991 Volkswagen owners in Wisconsin on July 8, 2019.
In conjunction with the Alabama Law Enforcement Agency, Volkswagen sent Takata airbag recall reminder notices to...
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approximately 3,200 Volkswagen owners in Alabama on June 17, 2019.
Pre-Delivery & Maintenance
22 bulletinsVehicle Concerns Before Recall Repair Available
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Technician and Detailer Inspection.
Recall Reminder Part Labels
Takata Reminder Mailing.
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City of La Puente (CA) / Safety Recalls 69Q8, 69Q9, 69Y5
Effective immediately, TK Services Inc.
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will resume scheduling part pick-up from dealerships and service centers.
Takata Incentive Program - Safety Recalls 69Q8 and 69Q9
USB connector outside influence damage not covered by warranty.
Takata Reminder Mailing - Mississippi DMV /Safety Recalls 69Q8, 69Q9, 69Y5
2016 CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections checklist
CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a...
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wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a...
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wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning...
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diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative. This document discusses the diagnosis, and potential remedy of the issue.
VW CREW Southeast Region and Pacific Region Warranty Administrator Openings Available
Revision to Option 1 (Consumer Price Index-Based Rate) of Section 2.4.2.2 Labor Rate Increase Options of the...
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Volkswagen Warranty Policies and Procedures Manual
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
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used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
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MESSAGES TO THE CUSTOMER.
Transmission
21 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Reverse gear function note.
Transmission Fluid requirements updated to include additional model year applicability.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related...
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issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or...
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driveline components under varying driving conditions with varying sound levels
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all)...
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automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
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TRANSMISSION
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING...
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NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE WATER LEAK FROM SUNROOF/HEADLINER, WATER STAINS ON HEADLINER CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
HVAC & Climate
19 bulletinsHow to check for HVAC system leaks using nitrogen.
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
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Updated to include additional model and model year applicability.
A/C cap leak diagnosis.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
Air Conditioning Compressor Leak Diagnosis.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Technical Bulletin concerning the Fresh Air Blower being Inoperative.
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It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
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NO TEST PLAN INFORMATION TO ADDRESS THIS.
Brakes
17 bulletinsThese documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
Strut or Shock Absorber Leak Assesment.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
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normal braking or surface rust built up during transportation completely.
Brake Rotor, Vibration / Pulsation Instruction (U.S.
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Only)
Antilock brake function test direction.
Antilock brake function test direction.
Update to braking data gathering
Autonomous Braking Diagnostic Protocol
Autonomous Braking Diagnostic Protocol
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc...
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corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document contains the method to diagnose, and to service this issue
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following...
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symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed. This document contains the fault codes to diagnose and service this issue. It also contains fault codes to inquire if the service is covered under warranty.
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which...
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has not been completely removed by normal braking or surface rust built up during transportation. The document also contains information on where to find out about warranty coverage for servicing this issue
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake...
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pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely...
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removed by normal braking or surface rust built up during transportation.
VAG03366 in ABS Module
Fuel System
16 bulletinsA list of suggested fuel stations
Fuel Additive
Recommended Gasoline Quality
Gasoline fuel additive
Diesel fuel system diagnosis repair.
Gasoline quality.
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
Update to existing tip for fuel quality checking.
Diganostic direction to locate exhaust leak
Diesel Fuel System Repair procedure modification.
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TDI models.
Technical tips on what to do if improper gasoline has been added to the vehicle.
Body & Paint
13 bulletinsLack of paint under roof
Wind & Water Leak Checking
Water under transportation wrapping appears as paint defect.
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Update model year applicability.
Republication of archived technical tip for water leak testing fixture.
Calibration Mirror(s) information for special tool VAS 6430
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
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To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD can be...
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mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. - RAPGARD, removal and disposal - Inspecting for water migration in areas where RAPGARD was removed. - Examples of water migration after the RAPGARD is removed
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check...
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inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) - Shipping damage - Detailers responsibilities (to be completed prior to delivery to Customer) - Full Body Covers (FBC), removal and disposal - RAPGARD, removal and disposal - Vehicles are shipped with RAPGARD. This self-adhering plastic product is applied in certain areas of the vehicle and is designed to provide protection from all types of possible damages. - Paint finish, inspecting for swirl marks - Exterior glass, cleaning - Interior, cleaning - New vehicle detailing products
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
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This document contains Warranty information for coverage, and informs of methods to to service the issue
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
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with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS V.2
ENHANCED REAR VIEW MIRROR INSTALLATION INSTRUCTIONS
Lighting
12 bulletinsExterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Condensation and/or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Condensation and or water droplets visible on inside of exterior light lenses.
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TB updated to include model year 2019 applicability.
Car Net diagnosis for no green light (OTAR: Over the Air Registration Indicator) issues
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list of Customer Complaints: Customer states the oil light is on
On-car analysis list Customer Complaints: Customer states the oil light is on
Tires & Wheels
8 bulletinsUsing Alignment Sheet Submission Form
Required Alignment Submission form.
Tire Chain Information (for California dealers only) All Model Years.
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Information only for all other dealers.
This document informs dealers of the Volkswagen CC Tire Class Action Settlement.
This FAQ elaborates on the Volkswagen CC Tire Class Action Settlement.
E-mail. Upcoming Volkswagen CC Tire Settlement.
Brand specific Alignment rack software information to address calibration concerns for adaptive cruise control.
This communication provides important information on how to obtain and install the latest software for the new John...
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Bean VAS701001 alignment machine model
Suspension
5 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Update to MIB2 information to include 2015 and 2017 model year.
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On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phones cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.
DIAGNOSIS AND REPAIR DIRECTION TO ASSIST WITH DIFFICULT TO PINPOINT SUSPENSION NOISE CONCERN.
Steering
4 bulletinsSteering Wheel Off Center.
Horn and ancillary steering wheel controls diagnosis.
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
This Document informs dealers on VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
Hybrid & EV
1 bulletinCampaign Reminder Communication.
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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.