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2013 Volkswagen Beetle TSBs

1,000 Technical Service Bulletins across 17 categories

Engine

223 bulletins
11025436

How to measure engine oil consumption.

11025430

Engine misfire diagnostic aid.

11025429

Fuel Additive to prevent sporatic misfire

11023836

This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.

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This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*

11020322

Volkswagen Engine Oil Quality Standards (U.S.

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Only)

11017579

Volkswagen Engine Oil Quality Standards

11014949

Identifying and Mixing Engine Coolant

11010022

Engine Oil Standards

11008858

A list of engine oil that meet Volkswagen Engine Oil Standards

11008857

How to perform the engine oil consumption measurement

11008856

Checking Engine Oil and correctly reading dip stick

11008851

Engine Misfire Diagnostic Aid

11008850

Fuel additive to help with misfire faults

11007393

Engine Oil Standards

11005825

Engine oil quality standards

11005820

Engine Assembly Tip

11005819

Engine Replacement Tip

11002875

Engine oil quality standards

11001508

Engine oil quality standards

10253262

VW Engine oil quality standards

10252218

Beetle Turbo-Oil Temperature Gauge Operation

10251639

Frozen Charge Air Cooler, Engine no start updated to include Parts ordering notification.

10250798

VW Engine oil quality standards

10250695

Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...

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Vehicles Registered in the State of Minnesota Only (US Dealers

10249418

VW Engine oil quality standards

10245607

VW Engine oil quality standards

10244545

VW Engine oil quality standards

10244072

Rattling Noises from Engine Compartment Area or Exhaust System

10243299

VW Engine oil quality standards

10241346

Engine Crank, No Start after Long Periods without Driving.

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Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory.

10241340

Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00

10241339

Oil Consumption Measurement

10241335

Oil Consumption Measurement

10241333

Oil Consumption Measurement

10241330

Camshaft Adjustment Valve 1 -N205- Diagnosis

10241329

Proper Removal of Engine Cover to Avoid Breakage

10241327

Camshaft Adjustment Valve 1 -N205- Diagnosis

10241325

MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272

10241322

MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272

10241319

Update Programming ECM to Correct Engine Load Calculations

10241317

MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272

10241312

MIL ON, Cylinder Contribution/Balance Faults Stored in ECM Fault Memory P0263, P0266, P0269 and/or P0272

10241286

Engine, Misfire Diagnostic Aid

10241282

Engine, Misfire Diagnostic Aid

10241275

DTC P0441 Stored in the Engine Control Module

10241274

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241265

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241264

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241263

Fuel Additive to Help Prevent Sporadic Misfire Faults

10241177

Update to Volkswagen engine oil standards

10240672

Front Window Motors

10240631

Cflosure of Update 64C7 Wi8ndow Motors for 2012-2013 MY Beetle - United States Market Only

10240600

2012 - 2013 My Volkswagen Beetle Fron Window Lmotors

10239842

Slave Cylinder - Clutch Pedal Operation Diagnosis

10239816

MIL ON in Sub-Freezing Conditions (DTC P0087), Engine Cranks but does not Start

10239812

Engine will not start after standing in cold weather below 0C (32F), MIL may be illuminated with various induction...

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and/or boost system faults stored in ECM.

10239808

Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.

10239807

Engine will not start after standing in cold weather below 0C (32F), MIL may be illuminated with various induction...

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and/or boost system faults stored in ECM.

10239789

To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.

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The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.

10239653

Volkswagen Engine oil quality standards, update to attachments.

10239583

Wiper Motor Noisy or Inoperative

10239411

Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis

10239391

For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...

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vehicles of various model-years and engine/transmission combinations.

10239233

Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...

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certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.

10238954

Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.

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This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.

10238949

After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190 F.

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When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.

10238946

An oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by...

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installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.

10238941

When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...

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vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.

10238940

CBFA 2.0T TSI Engine

10238600

Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.

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When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).

10238586

When diagnosing ECM fault P2413 ?Exhaust Gas Recirculation System Performance?, pressure test turbo hoses for leaks and...

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repair as necessary.

10238577

When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware...

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that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.

10238566

If mechanical damage is found to the turbocharger (e.g.

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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.

10238565

When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.

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The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.

10238307

Volkswagen Engine Oil Standards, updated to include model year 2024.

10238306

Engine Oil Consumption Measurement Instruction and Work sheet.

10238300

Gasoline quality information in regards to gasoline engine performance.

10238297

Diagnostic Aid for engine misfire.

10237761

When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...

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?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

10237714

Be aware that the oil temperature gauge (if equipped) will not begin reading until oil temperature reaches approximately 120F.

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Additionally, the gauge may appear to fluctuate or drop to 120 during engine warm up in the first 30 minutes of driving. The Oil Temperature display in the MFI may also sporadically show ?---F? during this warm up period. No repairs are recommended if operation is as described above.

10237427

Volkswagen Engine oil quality standards, update to attachments.

10236610

Introduce new engine coolant compatible with all models and all model years.

10236481

Fuel Additive to Help Prevent Sporadic Misfire Faults

10236434

Fuel additive to help prevent sporadic misfire faults.

10236417

Engine Control Module software.

10235138

Engine oil quality standards, update to attachments.

10233279

Volkswagen Engine Oil Quality Standards

10231581

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10230573

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10228177

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10226224

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10224847

Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.

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(excludes Routan & ID.4)

10218954

Engine Oil Quality Standards updated to include the latest Engine Oil attachments.

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(excludes Routan & ID.4)

10217667

Engine Oil Quality Standards updated to include the latest Engine Oil attachments.

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(excludes Routan & ID.4)

10214809

Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.

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(excludes Routan & ID.4)

10214807

Engine oil consumption measurement.

10214766

VW engine oil specifications.

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Update to model year applicability.

10214759

VW engine oil specifications.

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Update to attachments.

10214472

Recommended fuel additive to avoid engine misfires.

10214471

Engine misfire diagnostic aid.

10213844

VW Engine Oil Capacities.

10212929

Engine oil pressure priming.

10212723

oil pressure at idle or oil pressure light on.

10210539

Update engine oil quality standard lists (attachments)

10210434

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10210402

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10210226

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10209446

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10209346

Rattling noises from engine compartmen area or exhaust system.

10209265

Update engine oil quality standard lists (attachments)

10209101

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10209100

Engine oil consumption measurement.

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Update procedure and work sheet.

10208284

Update engine oil quality standard lists (attachments)

10206820

Update engine oil quality standard lists (attachments)

10205517

Update engine oil quality standard lists (attachments)

10205428

Update engine oil quality standard lists (attachments)

10202843

Update engine oil quality standard lists (attachments)

10201751

Update engine oil quality standard lists (attachments)

10199783

Update engine oil quality standard lists (attachments)

10198580

DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test

10198579

Update engine oil quality standard lists (attachments)

10198232

Engine Misfire Diagnostic Aid.

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Updated to include additional model and model year applicability.

10198231

Engine oil consumption measurement.

10198230

Fuel Additive to Help Prevent Sporadic Misfire Faults

10198167

This Document informs dealers on the new Intake Manifold Warranty Extension for 2013, 2014, 2016 & 2017 Model Year with...

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Engine Codes CBFA and CCTA

10197983

Update engine oil quality standard lists (attachments)

10197982

DTC P0401 diagnostic assistance, additional smoke test and cold air control valve test

10193577

Update engine oil quality standard lists (attachments)

10190228

Update engine oil quality standard lists (attachments)

10186979

Updated to include update recommended engine oil attachments.

10185665

Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...

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exterior paint finish.

10182515

Oil consumption test updated to include additional models and model year applicability.

10178423

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10178419

Oil pressure priming after engine replacement or internal repair.

10177865

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177864

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177862

Customer states MIL-on with P0496 Customer states MIL-on with U0284Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177421

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177261

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Wind noise from front doors Customer states MIL-on with P0401

10176959

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states MIL-on with P02CC, P02CE, P02D0,...

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P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401

10176772

Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states...

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MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401

10176403

Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states...

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MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401

10176402

Customer states MIL-on with P0496 Customer states MIL-on with P2440 Customer states MIL-on with U0284 Customer states...

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MIL-on with P02CC, P02CE, P02D0, P02D2, P02D4, and P02D6 P02D7 Customer states oil leak from the engine Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states MIL-on with P0401

10173859

Update to Volkswagen engine oil specification attachments.

10171998

Update to Volkswagen engine oil specification attachments.

10170841

Update to Volkswagen engine oil specification attachments.

10168683

Update to Volkswagen engine oil standards.

10167196

Update to Volkswagen engine oil standards.

10165535

Update to Volkswagen engine oil standards.

10164209

Update to Volkswagen engine oil standards.

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Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

10163517

Engine oil quality standards.

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Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

10161472

Engine oils which meet Volkswagen oil quality standards.

10161442

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10161441

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10161234

Engine oils which meet Volkswagen oil quality standards.

10161196

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10161172

SERV_ACT - Engine Control Module (ECM) Software_REVISED

10159017

Update to model year applicability.

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Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.

10159016

Engine Oils Which Meet Volkswagen Oil Quality Standards

10159012

Valve spring diagnosis.

10158549

Installation Instruction for fresh air line during CCTA Intake Manifold Replacement

10158548

Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...

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valve for Intake Manifold Flap

10158542

Ensure correct intake manifold is installed on engine, refer to ETKA.

10158514

Gasoline Engine Misfire Diagnosis document

10158499

Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...

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new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.

10157812

2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection...

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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.

10157784

Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank...

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Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10157756

Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...

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should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75

10157741

VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 64C7): Volkswagen is informing dealers of an upcommming service update.

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The issue observted was Window ?one touch? does not work properly (window will not go up, or comes down on its own). The corrective action taken for this issue was to Replace window motor(s) with new motor design

10157663

Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...

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window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue was a Revised window regulator motor and optimized window regulator installation procedure. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10157662

Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...

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window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue is Revised window regulator motor and optimized window regulator installation procedures.

10157656

Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...

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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

10157651

Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.

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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

10157639

UPDATE Technical Bulletin (UPDATE ? 64C7 Window Motors): This update has been proactively released to prevent window(s)...

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entering pinch protection with no obstructions present. The Window "One-touch" does not work properly (window will not go up, or comes down on its own). The production solution for this issue was a New Window Motor design and calibration as of CW35/2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10157604

Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/low oil pressure at idle or oil pressure light on): This...

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document informs to check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.

10157543

Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...

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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

10157516

Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...

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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

10157515

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10157443

Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold...

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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.

10157426

Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When...

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diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing

10157286

2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection...

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Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.

10156186

Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank...

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Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10156157

Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...

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should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75

10156136

VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 64C7): Volkswagen is informing dealers of an upcommming service update.

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The issue observted was Window ?one touch? does not work properly (window will not go up, or comes down on its own). The corrective action taken for this issue was to Replace window motor(s) with new motor design

10156071

Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.

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? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.

10156064

Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...

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window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue was a Revised window regulator motor and optimized window regulator installation procedure. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10156063

Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...

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window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue is Revised window regulator motor and optimized window regulator installation procedures.

10156060

Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...

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and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.

10156041

UPDATE Technical Bulletin (UPDATE ? 64C7 Window Motors): This update has been proactively released to prevent window(s)...

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entering pinch protection with no obstructions present. The Window "One-touch" does not work properly (window will not go up, or comes down on its own). The production solution for this issue was a New Window Motor design and calibration as of CW35/2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10155998

Tech Tips (1.8T or 2.0T engines (CPRA, CPLA, CPPA), No/ low oil pressure at idle or oil pressure light on): This...

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document informs to check under the oil filter for the mandrel to be missing. This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.

10155952

Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...

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rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.

10155930

Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...

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is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.

10155922

Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...

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oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate

10155915

Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...

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of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

10155913

Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the...

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observations that need to be taken to service a water pump replacement

10155833

Technical Bulletin (Frozen Charge Air Cooler ? Engine Will Not Start): Engines will not start after standing in cold...

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weather below 0C (32F), MIL may be illuminated with various induction and/or boost system faults stored in ECM. Moisture from the intake air condenses and collects in the charge air cooler. At cold temperatures this moisture can freeze causing blockage of the intake air system. This document informs how to Install a revised charge air cooler kit P/N 1K0 198 803B to avoid the formation of this moisture in the boost system.

10155828

Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When diagnosing...

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fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing

10155425

Engine Control Module (ECM) Software_REVISED

10154391

This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner.

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Also includes the CPPA engine code labor operation and time units.

10154376

The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.

10150857

Incorrect removal of Turbocharger oil feed line may cause engine damage

10150856

Engine replacement tip

10150832

SERV_ACT - Engine Control Module (ECM) Software

10150830

SERV_ACT - Engine Control Module (ECM) Software

10149887

This document advises dealers regarding the Timing Chain/Timing Chain Tensioner Limited Warranty Extension

10149852

Clarification that no G410 is installed on these engines.

10149820

Timing Chain Class Action Update

10133344

17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...

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standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards

10130697

VOLKSWAGEN DEALERSHIP COMMUNICATION: The vehicle?s engine management software has been improved to assure the vehicle?s...

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tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2.0L TDI Clean Diesel Engine

10130696

Emissions Service Action: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe...

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emissions are optimized and operating efficiently.

10128097

Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI Clean Diesel Engine ECM Software Update):...

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The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle?s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. The corrective action taken was to Install updated ECM software

10127899

Update TB to include model year 2017 and include additional engine applicability.

10127894

Alternative repair direction to address DTC P1386 on the 2.5l engine.

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Update to include Beetle and Beetle convertible applicability.

10126889

The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.

10125837

Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.

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damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.

10125825

Technical Bulletin (Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop): Current ECM...

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programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. This concern is caused by the engine torque being slightly high when the transmission goes into Neutral Control. Neutral Control is designed to reduce load on the engine during idle, in order to decrease emissions. The production solution to this issue was improved software for smoother stopping.

10125824

Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy...

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for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine control module. The production solution to this issue was improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10125821

Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise...

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from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.

10125815

Technical Bulletin (Sunroof / Sunshade, Will Not Open): The sunroof's "Basic Setting" has been unintentionally initiated by the customer.

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When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10 seconds, the basic setting program of the sunroof motor is initiated, and previous sunroof travel limits are lost. If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof can no longer be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10125755

Tech Tips (Oil Leak From Oil Drain Plug Area After Oil Change and/or Drain Plug Replacement): This document informs an...

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oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown in this document. Original drain plug is 18mm hex for both style oil pans.

10125752

Tech Tips (Equipped with 2.0L TDI Engine - Engine Control Module Fault P2413 "Exhaust Gas Recirculation System...

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Performance" Diagnosis Tip): When diagnosing ECM fault P2413 "Exhaust Gas Recirculation System Performance", pressure test turbo hoses for leaks and repair as necessary. Once repairs are completed, learned values in ECM must be deleted. Use VAS-PC Vehicle Self Diagnosis or ODIS Control module OBD to select Access Permission (or access authorization), then select Coding 2. Enter code 10008 when prompted. After code has been accepted, clear ECM fault code memory and then cycle key off and back on twice. Road test vehicle to ensure fault does not return.

10125726

Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...

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consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.

10125725

Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): ...

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Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check

Other

220 bulletins
11025442

GFF Requirements regardless of concern plus System flush requirement

11025437

G12Evo can now be mixed with previous coolants.

11014943

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11010021

Additional reporting

11008861

Fluid requirements

10253179

RNS 315 Hardware Failure

10252942

Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

10252937

Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement

10252935

Equipped With KESSY ? Key Adaptation Tip

10252900

GPS Antenna Concerns

10252212

Instrument Cluster Illumination

10244063

In order to promptly receive your credit and to improve the level of parts that reach your customers: Please return your...

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inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13.

10244049

On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair

10244047

Volkswagen Elsa Newsletter

10244045

Volkswagen Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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10243004

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10243003

VW Elsa Newsletter

10243002

VW Elsa Newsletter

10243001

VW Elsa Newsletter

10242996

VW Elsa Newsletter

10242995

VW Elsa Newsletter

10242994

VW Elsa Newsletter

10242894

Safety Related Inquiry and Reporting

10242435

FLUID CAPACITY CHART

10242406

VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

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VW Elsa Newsletter

10242352

Reminder: Improvements to Technical Information Titles in ElsaPro

10242347

VW Elsa Newsletter

10242342

VW Elsa Newsletter

10242341

VW Elsa Newsletter

10242340

VW Elsa Newsletter

10242333

VW Elsa Newsletter

10242332

VW Elsa Newsletter

10241266

Squeaks, Rattles, Noise, Repair Materials

10241198

Helpline & Parts Dept.

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contact information.

10240881

Please contact VW Helpline before attempting repair

10240880

Please contact VW Helpline before attempting repair

10240879

Please contact VW Helpline before attempting repair

10240878

Please contact VW Helpline before attempting repair

10240877

Please contact VW Helpline before attempting repair

10240875

Please contact VW Helpline before attempting repair

10240871

Please contact VW Helpline before attempting repair

10240868

Please contact VW Helpline before attempting repair

10240862

Please contact VW Helpline before attempting repair

10240861

Please contact VW Helpline before attempting repair

10240860

Please contact VW Helpline before attempting repair

10240857

Please contact VW Helpline before attempting repair

10240856

Please contact VW Helpline before attempting repair

10240854

Please contact VW Helpline before attempting repair

10240688

FLUID CAPACITY CHART

10240674

Quality Package

10240638

Ensuring a Perfect Delivery

10240622

Customer Letter

10239828

Generator Replacement

10239654

Diagnostic assistance for excessive static current draw

10239556

RNS 315 Hardware Failure

10239555

RNS 315 Hardware Failure

10239434

Damage on External Chrome or Aluminum Surfaces

10239393

PSS - Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8

10239298

You must create a Volkswagen Technical Assistance (VTA) ticket and call the Tehnical Helpline prior to performing any...

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repairs.

10239213

RNS 315 Retrofit

10238571

When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.

10238061

Recommended procedure for removing damaged CV boot.

10238060

CV boot damage identified.

10237883

Volkswagen Group Canada is pleased to inform you of the Automatic Delivery of a required special tool which will be used...

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on the 2012/2013 Beetle.

10236504

ElsaWeb Newsletter

10236501

ElsaWeb Newsletter

10236500

ElsaWeb Newsletter

10236499

ElsaWeb Newsletter

10236485

Elsa Newsletter

10236442

Generator replacement.

10236426

Contacting the parts helpline

10233280

Generator Replacement

10232740

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

10231587

This Document informs dealers on VWP-23-01

10231111

90-11-07 Instrument Cluster Illumination

10228699

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

10224854

Evaluate TDI vehicle for repurchase prior to repairs

10214458

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10213834

Mandatory Installation from Web-Server.

10213830

Goodwill Package.

10212744

ODIS Quick Reference Guide.

10212722

Part ordering

10210540

This Document informs dealers on VWP-22-03

10209321

On-Car Analysis List.

10209320

VW Elsa Newsletter.

10203606

Diagnostic assistance when vehicle readiness will not set.

10202581

Additional safety related Inquiry and Reporting instruction.

10197662

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10190221

Parts ordering information

10187512

This Document was revised to include 2021 Model Year

10186583

Data link diagnostics and tips

10185155

This special notice is to inform dealers to return the part numbers listed (State of California only).

10184284

This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers

10184283

This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers.

10182510

This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers.

10181413

Mandatory fastener.

10177854

Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.

10175800

New machine version added to table.

10175799

Tool number added to table.

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Removal of Behr Flush Kit. VAS 6337/1A

10174434

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10173839

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10172552

Volkswagen After Sales Weekly Communication - March 10, 2020

10172011

ERP fault information.

10170642

Micro switch customer call list.

10168358

Include new special tool adapter and 2018 model year Jetta only

10168279

Added: Torque Spec table

10167177

The part number listed in the document is to be returned if it meets the criteria provided.

10167168

The part number listed in the document is to be returned.

10167164

The part number listed in the document is to be returned.

10165055

Include additional photo's of water ingress.

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Also includes 2018-2020 Tiguan LWB

10164239

TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB

10163366

The part number listed in the document is to be returned if it meets the criteria provided.

10161471

Additional Safety Inquiry and Reporting instruction.

10161470

Additional Safety Inquiry and Reporting instruction.

10161447

Email Important TDI Announcement Duplicate Photos in IN-FORM

10161213

Additional Safety Inquiry and Reporting instruction.

10161200

Email Important TDI Announcement Duplicate Photos in IN-FORM

10161186

Additional Safety Inquiry and Reporting instruction.

10159285

UDS Basic settings directions

10159010

The part number listed in the document is to be returned if it meets the criteria provided.

10157834

Iinclude additional model year applicability and tool information.

10157823

Tip demonstrating label information for clarity

10157818

The 2.0L Gen1 FAQ document is to assisty our VWGoA dealers with frequently asked questions and answers to allow them to...

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assist the VW & Audi owners.

10157791

Beetle - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are...

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necessary to have a car up and running.

10157772

Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the...

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procedure to adapt keys on a vehicle equipped with KESSY

10157434

Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...

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repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.

10157409

Adhesive application for installation on all areo parts solds as an accessory

10157383

VAS 6154 Replacement Part Setup Guide

10157308

Iinclude additional model year applicability and tool information.

10157297

Tip demonstrating label information for clarity

10157292

The 2.0L Gen1 FAQ document is to assist our VWGoA dealers with frequently asked questions and answers to allow them to...

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assist the VW & Audi owners.

10156444

Tip to assist in setting readiness.

10156193

Beetle - 2013 FLUID CAPACITY CHART This document contains information on what fluids, and how much for each of them are...

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necessary to have a car up and running.

10156173

Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the...

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procedure to adapt keys on a vehicle equipped with KESSY

10155852

Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...

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repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.

10155809

Adhesive application for installation on all areo parts solds as an accessory

10155644

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...

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numbers going forward.

10154386

This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the...

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Pre-existing MIL-On Condition.

10154364

This Document informs is the dealer FAQ associated with VWP-18-07

10154103

This Document informs dealers that 2.0L TDI Gen 1 and Gen 3 Customer Vehicles are no longer eligible for the...

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Pre-existing MIL-On Condition.

10154078

Balance shaft direction for debris issues.

10154068

2.0L TDI Settlement Deadline 12/30/2018 - Important Reminders

10150867

Loss of 15 power defeat process.

10150854

DTC Status Bit Definitions.

10150836

Email_Important TDI Announcement - Final Months of 2.0L Claims Program_VW

10149937

This Document informs dealers on the Revised VWP-18-07.

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New info on coverage for consequential damages

10149894

Alternate diagnostic process for overheating.

10149868

To include an additional model year applicability.

10144706

This special notice is to inform dealers to return all part numbers listed in the document.

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Only superseded part numbers to be ordered going forward.

10144652

This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.

10133469

Tip for Scan tool concerns that may occur duing a test plan

10127807

Metadata adjustment. TB appeared with tech tips in Elsa.

10126899

Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...

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re-used

10126787

additional symptom gathering information and guidence to isolate customer concern before beginning repair.

Electrical

109 bulletins
11028490

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...

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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:

11007402

Multiple Update closures: 20AH Atlas Quality Package 1, 24AE 1.8T ECM/TCM SW, 24BG Jetta Hybrid ECM SW, 24BM 2.0L Jetta...

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MPI SW Update, 24X7 Jetta ECM SW, 24X8 CC ECM/TCM SW, 24Y4 MPI Jetta SW, 24Z5 Jetta Hybrid System SW, 27G2 Battery, 37H3 DSG SW, 37J2 TCM SW, 69V7 Atlas Quality Package 3, 87F6 Atlas Quality Package 2, 91P3 Adaptive Cruise Calibration

11007398

Battery testing

10253216

Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement

10253207

Washer Level Sensor

10252941

Washer Level Sensor

10252922

Washer Level Sensor

10252224

RNS 315 Navigation ? Bluetooth Module Location

10252208

AC Compressor Replacement, Refrigerant Circuit Flushing Requirement

10252206

A/C Control Module Basic Settings

10252205

A/C Control Module Basic Settings

10242897

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.

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Update Tool terminology

10241345

Electric Coolant Fans Continue to Run after Ignition is Switched OFF

10241344

Electric Coolant Fans Continue to Run after Ignition is OFF

10241342

Electric Coolant Fans Continue to Run after Ignition is OFF

10241324

MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with...

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Fault P2463 DPF Soot Accumulation

10241314

MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be accompanied with...

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Fault P2463 DPF Soot Accumulation

10241298

MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...

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Fault P2463 DPF Soot Accumulation

10241295

MIL ON, DTC P0401 Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...

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Fault P2463 DPF Soot Accumulation

10241288

Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop

10240605

P0102, P1128, P1296 - WA front oxygen sensor faults

10239838

MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory

10239837

MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory

10239831

Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger

10239826

TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF

10239822

TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF

10239818

MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)

10239817

MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)

10239799

If Passenger Occupant Detection System (PODS) basic settings will not complete after module replacement, start by...

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checking coax connector for fleece mat at module. Ensure coax cable is completely seated in connector housing and connector is properly seated in module.

10239655

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

10239593

Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement

10239584

Washer Level Sensor

10239541

Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)

10239403

If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.

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If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.

10239399

If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key...

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remote functions may no longer operate. Fault codes 00955 005 ?Key 1 no or incorrect basic settings?, 00956 005 ?Key 2 no or incorrect basic settings?, or 02660 ?Radio Remote control operation not adapted? may be set in the Vehicle Electrical System Control Module -J519- if GFF is run.

10238962

Use the following procedure to diagnose active wheel speed sensor complaints

10238960

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

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Simply adding fuel without completing a road test may not allow fault to clear.

10238959

To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.

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Simply adding fuel without completing a road test may not allow fault to clear.

10238621

Use the following procedure to diagnose active wheel speed sensor complaints:

10238588

Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read...

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accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.

10238573

For concerns of Fault Code P117A ?Bank 1, correction Lambda middle reached adjustment limit? stored in the ECM, check...

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that the O2 sensors have not been installed or connected improperly.

10238308

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

10238032

Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module...

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J500

10237765

The indicator lamp in the I.P.

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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

10237759

All keys must be present during key adaptation.

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Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.

10237746

The indicator lamp in the I.P.

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for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.

10237720

The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation...

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part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.

10237702

To set basic setting on the Climatic control module after replacement for fault code 00898 follow steps below

10237701

After A/C control module J301 is replaced, fault 00898-005 ?Activation A/C Compressor No or Incorrect Basic Settings? may be stored.

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GFF test plan does not perform Activation A/C Compressor Basic Setting. To perform basic setting and resolve this fault, follow steps below

10236438

Electric coolant fans continue to run after ignition is switched off.

10236416

Emissions service action 24DR/ECM Software.

10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.

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Updated to include additional model year applicability.

10218611

Minimum battery charger requirements during software updates

10214769

Battery Testing and Charging using VAS6161 and or GRX3000VAS

10214750

Software Version Management (SVM) instruction.

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Update to require 70amp minimum battery charger during procedure.

10213829

ECM Software.

10212133

Battery Testing and Charging using recommended VW test equipment.

10211926

Battery Tester VAS 6161 introduction.

10209343

A/C Control module basic settings

10208920

Discharged Battery, Diagnosis for excessive current draw.

10208292

Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...

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suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10208291

Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...

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suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206956

Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...

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Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206951

Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...

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Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206825

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206824

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206822

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Any TDI within the vehicle/MY range

10206821

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

10205524

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

10205523

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

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P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

10205518

Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.

10205494

Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...

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-623- after repair.

10199922

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Hood release...

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inoperative Customer states MIL-on with P0401

10199786

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...

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MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative Customer states MIL-on with P0401

10189158

Key battery diagnosis, updated to include additional model year applicability.

10185676

Battery testing. Updated to include additional model and model year applicability.

10176768

Directions to assist in performing basic settings for the ac control module

10174571

Voltage Drop Testing.

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Updated for picture clarity.

10174460

Voltage Drop Testing.

10164430

REMOVED all 12 hour wait period before starting references.

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ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.

10163508

Vehicle Fuse location assistance.

10161673

Remote Key Battery Replacement

10161638

Directions to assist in performing basic settings for the ac control module

10161636

Remote Key Battery Replacement.

10158529

Battery Testing and Charging instruction.

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Updated to include model year 2019 applicability.

10158527

Instructions to address oil sensor warning.

10157714

VOLKSWAGEN RENTAL CAR AGENCY COMMUNICATION (Upcoming Voluntary Safety Recall 69i9 2012-2013 Model Year Volkswagen...

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Beetle with Leather Sport Seats Passenger Occupant Detection System Control Module (J706)): Vehicles equipped with leather sport seats have been built with an incorrectly coded Passenger Occupant Detection System Control Module(J706) in the right front passenger location. If the leather seat gets wet and if a child restraint is secured on the right front passenger seat, the control module may not properly detect the child restraint. The right front passenger air bag will not be turned off as expected. The PASSENGER AIR BAG OFF light will not illuminate, alerting the driver that the passenger airbag has not been turned off. The corrective action taken was to Replace Passenger Occupant Detection System Control Module (J706).

10157648

Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some...

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readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.

10157635

Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is...

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recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.

10157527

Tech Tips (A/C Control Module Basic Settings): This document informs how to set basic setting on the Climatic control...

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module after replacement for fault code 00898

10157440

Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...

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Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.

10157401

Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the...

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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

10157346

Instructions to address oil sensor warning.

10157185

Coding information for replacement ECM to address specific fault setting after the install.

10156152

VOLKSWAGEN RENTAL CAR AGENCY COMMUNICATION (Upcoming Voluntary Safety Recall 69i9 2012-2013 Model Year Volkswagen...

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Beetle with Leather Sport Seats Passenger Occupant Detection System Control Module (J706)): Vehicles equipped with leather sport seats have been built with an incorrectly coded Passenger Occupant Detection System Control Module(J706) in the right front passenger location. If the leather seat gets wet and if a child restraint is secured on the right front passenger seat, the control module may not properly detect the child restraint. The right front passenger air bag will not be turned off as expected. The PASSENGER AIR BAG OFF light will not illuminate, alerting the driver that the passenger airbag has not been turned off. The corrective action taken was to Replace Passenger Occupant Detection System Control Module (J706).

10156068

Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some...

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readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.

10156052

Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is...

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recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.

10155979

Tech Tips (A/C Control Module Basic Settings): This document informs how to set basic setting on the Climatic control...

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module after replacement for fault code 00898

10155868

Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the...

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Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed

10155857

Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient Stored in ECM Fault Memory, Could be Accompanied with...

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Fault P2463 DPF Soot Accumulation): High soot loads prior to regeneration can cause possible restrictions in the EGR filter. This production solution to this issue is new software implemented in current production.

10155794

Coding information for replacement ECM to address specific fault setting after the install.

10155773

Instructions to address oil sensor warning.

10150893

MIL-on P0420 and/or P0430 in the ECM

10150860

Comfort/BCM Replacement direction, updated to include additional model year applicability.

10150809

Key Battery Diagnostic Process

10128105

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...

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bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10128104

This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...

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infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.

10126897

Update to the direction to perform basis setting adaptation of the AC compressor after control module replacement.

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The diagnostic and repair routine in the scan tool does not automatically address after parts replacement. Additional information to denote scan tool differences for the 2016MY.

10125720

Technical Bulletin (Poor Power Steering Assistance): This document informs of Voltage drop in power steering control...

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unit (J500) at start up or during steering operation leading to Poor Power Steering Assistance. The production solution to this issue is improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Software & Calibration

109 bulletins
11008853

How to manage software versions using VW diagnostic Tool

10242682

ODIS Service Update

10241770

37H3 DSG Software (FED_EMS)

10241310

Software Version Management

10240662

UPDATE 61B7 ? Quality Package ? U.S.

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Dealers: Revisions to CRIT 03 Work & Claiming Procedure and Vehicles Added ? Canadian Dealers: Update 61B7 Released for Canadian Market, CRIT 03 Only

10239262

In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...

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time units during the system update posted on July 4th.

10239210

Quick Reference Update Guide

10239209

Quick Reference Update Guide

10239202

Quick Reference Update Guide

10238301

Software Version Management (SVM) instruction.

10236497

Quick reference update guide.

10228180

Update model year applicability to include 2023.

10226547

ACC Calibration Process

10220342

update to required vehicle wash shampoo.

10220338

Update warranty table labor operation numbers due to recent Saga updates.

10218955

Update warranty table labor operation numbers due to recent Saga updates.

10212136

Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...

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solution in warranty table.

10208466

Update model and model year applicability, introduce new coolant G12Evo.

10204722

This bulletin contains general instructions for software updates.

10203476

Update to model year applicability.

10201483

Update to model year applicability.

10201481

KESSY equipped Key Adaptation, updated to add model year applicability.

10198233

Software Version Management (SVM)

10187579

Update to brochure purchase url

10187577

Update to top tier brochure purchasing url.

10186978

Software Version Management (SVM) instruction updated to include model year 2021

10186578

Updated to include an additional model year applicability.

10185216

Updated key ordering protocol

10181424

Update to part quantity in Part Table.

10180556

Updated to include additional models and model year applicability.

10180111

Updated to include additional models and model year applicability.

10176955

Updated to remove duplicate bolt part number in Passat part table.

10176771

Update Top Tier brochure part number.

10176770

Update brochure part number and recording URL.

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Update model and model year applicability.

10176401

Metadata update (add MY 2014 Eos (missing).

10176289

Update to include 2020-2021 model and model year applicability.

10174476

Updated to include additional models and model year applicability.

10174470

Generator replacement, updated to include model years 2020 & 2021

10172953

Additional Guided Functions programming assistance.

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Updated to include additional model year applicability.

10172585

This document outlines updates to the ODIS diagnostic software.

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Updates include corrected diagnostic test plans for the stated vehicles.

10170210

Update to Volkswagen Identifying and mixing of coolant.

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Introducing new coolant type.

10170208

Update to Volkswagen Identifying and mixing of coolant.

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Introducing new coolant type.

10169140

This document outlines updates to the ODIS diagnostic software.

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Updates include corrected diagnostic test plans for the stated vehicles.

10169135

Update model applicability to MY 2020.

10168670

This document outlines updates to the ODIS diagnostic software.

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Updates include corrected diagnostic test plans for the stated vehicles.

10168630

Update to mode; and model year applicability.

10168559

Update to mode; and model year applicability.

10168364

Update to mode; and model year applicability.

10164181

Quick Reference Update Guide.

10163542

Update vehicle metadata to include pull ahead models.

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Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

10163370

Document detailing changes and fixes to ODIS Service Diagnostic software.

10161475

Update vehicle metadata.

10161473

Update to TB to include model year 2018 & 2019 applicability.

10161215

Update vehicle metadata.

10161214

Update to TB to include model year 2018 & 2019 applicability.

10160831

This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.

10159820

Updated to include additional labor operations due to labor time updates in Elsa.

10158526

Instrument cluster production mode solution, updated to include additional model and model year applicability.

10158507

Update incorrect model year applicability in model table.

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Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature

10157835

Update information regarding Top Tier brochure part number andVW literature ordering address

10157833

Update brochure part number, literature ordering websie address and include an additional model year applicability

10157828

Updated to include model year 2014 thru 2018 applicability.

10157824

Updated to address additional model years.

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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

10157538

Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...

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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

10157460

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10157372

Update to existing tip for addressing Kessy vehicles in the AEM flash

10157345

Instrument cluster production mode solution, updated to include additional model and model year applicability.

10157309

Update information regarding Top Tier brochure part number andVW literature ordering address

10157307

Update brochure part number, literature ordering websie address and include an additional model year applicability

10157302

Updated to include model year 2014 thru 2018 applicability.

10157298

Updated to address additional model years.

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Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign

10157278

Update incorrect model year applicability in model table.

10157186

Update incorrect model year applicability in model table.

10155947

Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...

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Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.

10155839

Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...

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customer concerns about a vehicle

10155772

Instrument cluster production mode solution, updated to include additional model and model year applicability.

10154368

Remote lock function.

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Update to model year applicability.

10150868

Update parts table.

10150807

Updated existing tip to include latest model years for explanation of P130A

10149920

Updated to include additional model and model year applicability.

10149889

Addressing concerns after campaign 24DR software update

10133487

Updated to include additional models and model year applicability.

10133483

Modify service instruction and to update GFF Time expenditure in the warranty table.

10133439

Updated work procedure, 2010 Model Year pre-repair aftertreatment system inspection.

10133347

Update Tiguan oil pan labor operation number in warranty table.

10130748

Quick Reference of vehicle concerns.

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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10128448

VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 61B7 ? Quality Package): This document informs that Revisions to Update...

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61B7 will not be released today as previously announced therefore.

10128084

Quick Reference Update Guide of the vehicles expected upgraded software level.

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The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

10128055

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...

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requests.

10128045

This technical bulletin was updated per powertain team and warranty team.

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Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.

10127971

Updated vendor code and parts table.

10127969

Data Link connector pin assignment chart that is applicable to all models.

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Update model year applicability.

10127953

Updated to include additional model year and required documentation instruction.

10127890

Update tech tip to include missing Figure 6 and final repair instruction.

10127681

Quick Reference of vehicle concerns.

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Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

10127676

Informing of a update of codes for the Inventory Vehicle Open Campaign/Action Report

10126891

Update to include model year 2017 applicability.

10126871

Updated to include additional model year applicability.

10126870

Update to include additional model year applicability.

10126869

Update model year applicability.

10126867

Updated to include an additional model year applicability.

10126866

Updated to include model year 2017 applicability

10126864

Update model year applicability.

10126862

Updated to include additional model year applicability.

10126861

Update to model year applicability.

10126786

Updated to include additional model year applicability.

10126785

Update model year applicability to include 2017.

10126783

Update model and model year applicability.

10126782

e-mail TDI ODIS AEM Update.

Transmission

78 bulletins
11025440

Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.

11025439

Diagnosing Manual Transmission Noise

11008860

Manual transmission noise diagnosing

10241277

Update Programming Transmission Control Module for Transmission Shudder

10241262

Choosing Service Numbers ? Transmission and Drivetrain

10240656

We would like to inform you of upcoming revision to UPDATE 37H3.

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On January 25, 2013, the MY 2013 Beetle 2.0T with DSG transmission will be added to the circular. Please refer to the attached UPDATE Data Sheet for additional information.

10239844

Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...

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with varying sound levels.

10238594

When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the...

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generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.

10238310

Automatic Transmission Fluid Requirements

10238309

Noise Diagnostic for Manual Transmission vehicles.

10237995

This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.

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This procedure is to be used ?After? the transmission has been removed from the vehicle.

10237994

Automatic Transmission Fluid Requirements

10236444

Automatic transmission fluid requirements.

10236443

Manual transmission noise diagnosing.

10236435

Choosing service numbers-Transmission and Drivetrain.

10218953

Manual transmission noise diagnostic assistance

10214473

Auto Trans fluid requirements.

10202587

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...

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P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10202349

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...

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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201755

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...

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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201543

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...

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noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201488

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.

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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201487

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.

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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201486

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.

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Vehicle is towed in. Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201485

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...

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release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10200754

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...

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release inoperative Customer states MIL-on with P0401

10200563

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...

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noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10200463

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...

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noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401

10188558

Transmission Fluid requirements updated to include additional model year applicability.

10161457

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10161456

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10161203

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10161202

Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.

10157830

Update to model year applicability and existing tip for Dual clutch basic settings procedure.

10157829

Update model year applicability and existing tip for transmission basic settings direction.

10157594

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157585

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157476

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157475

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157474

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157473

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157472

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157471

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157439

Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...

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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.

10157421

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157420

On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10157304

Update to model year applicability and existing tip for Dual clutch basic settings procedure.

10157303

Update model year applicability and existing tip for transmission basic settings direction.

10156004

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155963

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155856

Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...

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being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.

10155846

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155845

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155844

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155843

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155842

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155841

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155646

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10155645

On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10152548

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10152546

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10152545

On-car analysis list of Customer Complaints: Transmission

10144740

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144733

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144732

On-car analysis list of Customer Complaint: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144731

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144730

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144729

On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)

10144728

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144705

On-car analysis list of Customer Complaints: Transmission Concerns

10144704

On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144703

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144702

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10144701

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10127719

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10127718

On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)

10125819

Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen...

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Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.

10125724

Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch,...

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transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle

Fuel System

48 bulletins
11025431

A list of suggested fuel stations

11021378

Fuel Additive

11012464

Diesel Models only. Repurchase Prior to Repairs

11008852

Recommended Gasoline Quality

10247540

Diesel Fuel System and Repair

10241351

High Pressure Fuel Pump Diagnosis

10241350

High Pressure Fuel Pump Diagnosis

10241349

High Pressure Fuel Pump Diagnosis

10241348

High Pressure Fuel Pump Diagnosis

10241347

High Pressure Fuel Pump Diagnosis

10241311

Gasoline Quality

10240619

2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota

10238961

Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.

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The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.

10238298

Gasoline fuel additive

10237766

The DLC is intended for use with diagnostic scan tools and by emissions testing stations.

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However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.

10236440

Diesel fuel system diagnosis repair.

10236436

Gasoline quality.

10214745

Gasoline quality check.

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Update to model and model year applicability.

10214486

High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.

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Update to clarify procedural step and add "if needed" to warranty and part tables.

10214485

Gasoline quality.

10213853

High soot loads prior to regeneration can cause possible restrictions in the EGR filter.

10212132

High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.

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Update to MAF labor operation number.

10211689

High soot loads prior to regeneration can cause possible restrictions in the Exhaust Gas Recirculation (EGR) filter.

10203454

Diagnosis for EGR flow insufficient.

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Update to parts table.

10202347

Diagnosis for EGR flow insufficient.

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Update to parts table.

10198166

VW approved gasoline fuel additive, update to include additional models and model year applicability.

10188553

VW approved gasoline fuel additive, update to include additional models and model year applicability.

10172563

Update to existing tip for fuel quality checking.

10168666

Diganostic direction to locate exhaust leak

10168661

Catalytic Converter Regeneration Scan Tool instruction.

10164246

This document informs dealers of a revision to the Extended Emissions Warranty Limited Warranty Extension for 2.0L TDI Gen 1 vehicles.

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Added clarification on totaled vehicles and loaners

10162896

Fuel System Diagnosis & Repair, Updated to include an additional warranty claiming statement.

10161450

Alternative diagnosis for lean fuel trim.

10161295

Diesel Fuel System Repair procedure modification.

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TDI models.

10161175

Alternative diagnosis for lean fuel trim.

10157849

Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...

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process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.

10157785

Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...

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essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10157751

On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is

10157649

Technical Bulletin (TDI Vehicles Equipped with Mis-fuel Inhibitor): Starting in MY 2013 all VW TDI vehicles come...

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equipped with a mis-fuel inhibitor installed in the fuel tank filler neck to prevent accidental mis-fueling of the fuel tank with the incorrect fuel. This document is being published to help answer any questions regarding this component.

10157501

Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads...

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prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.

10157323

Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair...

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process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.

10156187

Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...

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essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10156150

On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is

10155921

Technical Bulletin (Exhaust Gas Recirculation Flow Insufficient issues): This document informs that high soot loads...

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prior to regeneration can cause possible restrictions in the EGR filter. The production solution to this issue is New software being implemented in current production.

10128445

This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles...

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affected by the emissions issue eligiblality options and issues.

10128139

This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US...

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Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.

10127954

This notice gives an update on the settlement for the emissions issues with regards to 2.0L TDI vehicles.

10125822

Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...

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essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Infotainment

46 bulletins
10253197

Update Programming RCD-510 Radio (Premium 8)

10253191

RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random

10253178

After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit...

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will not operate.

10252909

Equipped with RCD-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input

10252903

Radio Inoperative After UPDATE 91J7 SD Card Software Update

10252901

cars equipped with RNS 315 Navigation Unit ? System Reboot Sequence

10252225

Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones

10252221

All Navigation Radios-All Models

10252220

All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio

10239574

Update Programming RCD-510 Radio (Premium 8)

10239568

RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random

10239554

Satellite Radio Overview

10239552

Update programming RCD-510 Radio (Premium 8)

10239551

Update programming RCD-510 Radio (Premium 8)

10238935

When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.

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A hard wired internet connection is also recommended.

10237733

If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an...

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incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

10237727

When performing UPDATE 91J7, ensure SD card labeled PREM8 RADIO SW08 is used.

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If SD card labeled RCD510SW0043 from TB 91-12-11 (2023500) is used, radio will become inoperative and will require replacement.

10237726

To check Bluetooth compatibility for all 2011 and newer vehicles, as well as 2010 Routan, use the link below.

10237725

It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding.

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In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.

10237724

For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...

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satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.

10237721

When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.

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Follow the instructions below to pair the phone:

10237719

The RNS 315 navigation unit does not contain the Sirius Traffic functionality.

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Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.

10237717

When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.

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This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes

10230949

Radio knob replacement instead of radio replacement w/ knob part number.

10212721

Bluetooth Compatibility.

10198169

Navigation for addressing incorrect Part direction.

10191559

Elsa2Go campaign information is now 100% aligned with ElsaPro.

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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

10174989

Cam screen damage.

10163539

Infotainment worksheet.

10159014

Alternative method for radio code retrieval.

10157831

Update to existing information to address phone concerns via bluetooth resulting from saved emoji information

10157769

Tech Tips (Radio Inoperative After UPDATE 91J7 SD Card Software Update): This document informs If radio is...

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inoperative after performing UPDATE 91J7 using the correct SD card, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed.

10157665

Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...

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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

10157631

Tech Tips (Radio Inoperative After UPDATE 91J7 SD Card Software Update): If radio is inoperative after performing...

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UPDATE 91J7, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed. If radio cannot be reached in Vehicle self-diagnosis, software level can be checked by running GFF and printing or saving diagnostic log. Software level location on GFF log is highlighted in this document.

10157626

UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively...

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released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was the Introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12. This document informs how to install the upgraded software.

10157625

UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively...

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released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was an introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12.

10157305

Update to existing information to address phone concerns via bluetooth resulting from saved emoji information

10156170

Tech Tips (Radio Inoperative After UPDATE 91J7 SD Card Software Update): This document informs If radio is...

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inoperative after performing UPDATE 91J7 using the correct SD card, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed.

10156066

Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...

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the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number

10156056

UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively...

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released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was the Introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12. This document informs how to install the upgraded software.

10156042

UPDATE Technical Bulletin (UPDATE ? 91J7 RCD 510 (Premium 8) Radio Software): This update has been proactively...

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released to address the following: 1. Bluetooth audio runs in mono mode 2. Bluetooth audio level too high/distorted Bugs contained in Level 07 software for certain Premium 08 radios may cause Bluetooth audio quality complaints. The production solution to this issue was an introduction of Level 08 software to prevent certain Bluetooth audio quality complaints CW 42/12.

10156037

Tech Tips (Radio Inoperative After UPDATE 91J7 SD Card Software Update): If radio is inoperative after performing...

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UPDATE 91J7, start by checking the current software level of the radio. Software level may have changed during update, so software level must be checked again after update has failed. If radio cannot be reached in Vehicle self-diagnosis, software level can be checked by running GFF and printing or saving diagnostic log. Software level location on GFF log is highlighted in this document.

10156016

Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth...

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compatibility for all 2011, and newer vehicles, as well as 2010 Routan

10154369

Alternative method for radio code retrieval.

10128096

This document discusses the fluids necessary for the vehicle to operate.

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It contains the method to reset the reminder display

10125743

Tech Tips (Equipped with RCD-510 Premium 8 Radio - Radio Switches to Bluetooth Audio without Input): If the radio is...

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switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.

Body & Paint

40 bulletins
11010024

Lack of paint under roof

11008846

Wind & Water Leak Checking

10253204

Customer States Windshield Wipers Streak or Smear

10252201

Broken or Difficult to Adjust, Dash Panel Air Vents

10241273

Removing Paint Contaminants from Exterior Paint

10241261

Removing Paint Contaminants from Exterior Paint

10239792

Complaints of the front window glass contacting the rear glass may be caused by the front window glass becoming loose in the regulator clamps.

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(See Figs. 1 and 2)

10239791

Complaints of a rattle noise when closing the front door, or rattle from door when driving on bump roads may be caused...

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when the front window regulator mounting nuts have become loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)

10239790

Complaints of a rattle noise when closing the front door or a rattle from door when driving on bumpy roads, may be...

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caused by the front window regulator mounting nuts becoming loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)

10239787

Door Panel Window Switch Bezel Removal

10239529

Noise from Door Panel while Driving

10239431

Paint Chafe between Rear Bumper Cover and Fender

10239430

Sunroof / Sunshade, Will Not Open

10239428

Sunroof / Sunshade, Will Not Open

10239416

Front Door Locks Hard to Release

10239415

Front Door Locks Hard to Release

10239414

Customer may comment that the front door is hard to open with exterior handle.

10239413

Front Door Latches Hard to Release

10236451

Front door locks hard to release.

10212719

Broken or Difficult to Adjust, Dash Panel Air Vents.

10201479

Republication of archived technical tip for water leak testing fixture.

10157783

Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...

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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

10157765

Tech Tips (Door Panel Window Switch Bezel Removal): If the door panel needs to be removed, gently remove the window...

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switch bezel following the procedure in this document.

10157739

VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the...

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next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.

10157738

VOLKSWAGEN DEALERSHIP COMMUNICATION (Beetle Window Activities): This document informs of clarifications based upon...

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feedback Volkswagen had received regarding the Beetle window issue communications. There has been some confusion reported due to the UPDATE 64C7 and the technical bulletin being released on the same day. This document summarizes the activities

10157737

VOLKSWAGEN DEALERSHIP COMMUNICATION (Progress on 2012-2013 MY Beetle Windows): This document informs of a followup to...

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a letter from September 26th, volkswagen would to provide customers with an update on the progress made on the parts supply, and service repair solution to resolve the Beetle window issue.

10157678

Service Information (2012 / 2013 Beetles with power window issues): This document informs of a technical bulletin to...

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address 2012 / 2013 Beetles with power window issues. Therefore it is no longer required to create a VTA case for the above issue.

10157661

Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened.

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The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10157655

Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...

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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

10157611

Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air...

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vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

10156185

Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...

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procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products

10156166

Tech Tips (Door Panel Window Switch Bezel Removal): If the door panel needs to be removed, gently remove the window...

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switch bezel following the procedure in this document.

10156133

VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the...

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next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.

10156132

VOLKSWAGEN DEALERSHIP COMMUNICATION (Beetle Window Activities): This document informs of clarifications based upon...

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feedback Volkswagen had received regarding the Beetle window issue communications. There has been some confusion reported due to the UPDATE 64C7 and the technical bulletin being released on the same day. This document summarizes the activities

10156131

VOLKSWAGEN DEALERSHIP COMMUNICATION (Progress on 2012-2013 MY Beetle Windows): This document informs of a followup to...

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a letter from September 26th, volxwagen would to provide customers with an update on the progress made on the parts supply, and service repair solution to resolve the Beetle window issue.

10156084

Service Information (2012 / 2013 Beetles with power window issues): This document informs of a technical bulletin to...

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address 2012 / 2013 Beetles with power window issues. Therefore it is no longer required to create a VTA case for the above issue.

10156062

Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened.

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The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10156059

Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...

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with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.

10156014

Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air...

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vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

10128379

explaination of cross car distorion when looking through the windshield and how the "effect" in normal.

Pre-Delivery & Maintenance

40 bulletins
11010011

Vehicle Concerns Before Recall Repair Available

10253205

Wiper Blade Inspection for Proper Warranty Coding

10253203

Wiper Blade Inspection for Proper Warranty Coding

10242991

Quick Spec Guides Now published on ServiceNet

10241699

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241698

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10241268

PDI - Vehicle Inspection, Protection Removal and Detailing

10241259

PDI - Vehicle Inspection, Protection Removal and Detailing

10240900

Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections

10239582

Wiper Blade Inspection for Proper Warranty Coding

10239580

Wiper Blade Inspection for Proper Warranty Coding

10239306

Temporary warranty process and parts return program

10239297

We are excited to introduce a new service tool to help us communicate open issues to our dealers and customers.

10239296

Temporary warranty process and oarts return program

10239270

Volkswagen Warranty Policies and Procedures ? April 2014

10239219

Upcoming Voluntary Safety Recall 69i9

10238932

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10238931

If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.

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If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.

10238557

Volkswagen is pleased to announce a new edition of the Volkswagen Warranty Policies and Procedures Manual.

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This edition of the manual applies exclusively to the United States market. For warranty repairs required for Canadian owner's traveling to the Unit warranty terms prior to servicing the vehicle.

10237697

When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse.

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If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).

10213855

Warranty.

10178589

Recall Reminder Part Labels

10169142

This Document informs dealers on the the Frequently Asked Questions for the new Water Pump Limited Warranty Extension

10169141

This Document informs dealers on the the new Water Pump Limited Warranty Extension

10157792

Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...

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tear, outside influence and factory defect.

10157700

Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program...

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that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

10157629

Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after...

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instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.

10157603

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10156194

Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...

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tear, outside influence and factory defect.

10156116

Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program...

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that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.

10156048

Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after...

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instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.

10156008

Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...

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to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.

10149936

This Document informs dealers on the Revised VWP-18-07.

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New info on 10% maintenance intervals

10149895

Vacuum line inspection for specific DTCS.

10133338

This service xpress document give information on the various fluids a vehicle can hold, how to check the fluids and when...

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the vehicle should be serviced for maintenance

10128040

To add associated labor operation numbers to warranty table and include model year 2017 applicability.

10125853

Beetle Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

10125813

Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear...

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and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.

10125768

Beetle Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...

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receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased

10125719

Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in...

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the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.

Brakes

22 bulletins
10252915

MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)

10252905

MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)

10241326

Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory

10241309

Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory

10241289

Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range /ECM Fault Memory Performance Stored

10238029

Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal

10238028

Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal

10238026

Brake Disc Pulsation or Vibration (U.S.

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Only)

10238025

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

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normal braking or surface rust built up during transportation.

10238023

Brake Disc Pulsation or Vibration (U.S.

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Only)

10238022

Brake Disc Pulsation or Vibration

10238021

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

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normal braking, or surface rust built up during transportation.

10238019

Brake Disc, Pulsation, All Vehicles except Routan (U.S.

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Only)

10238018

Brake Disc, Pulsation, All Vehicles except Routan (U.S.

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Only)

10238017

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

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normal braking, or surface rust built up during transportation.

10238016

Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...

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normal braking, or surface rust built up during transportation.

10236445

Strut or Shock Absorber Leak Assesment.

10213857

Rear Disc Brakes, Replacing Rear Brake Pads and Rotors for Squeal.

10208921

Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake...

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noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10180603

Antilock brake function test direction.

10180101

Antilock brake function test direction.

10125749

Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low...

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state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.

Lighting

19 bulletins
10253215

Exterior Lights, Moisture Accumulation

10253214

Exterior Lights, Moisture Accumulation

10253213

Exterior Lights, Moisture Accumulation

10252936

With HID headlights

10239592

Exterior Lights, Moisture Accumulation

10239591

Exterior Lights, Moisture Accumulation

10239590

Exterior Lights, Moisture Accumulation

10238947

Check under the oil filter for the mandrel to be missing.

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This must be transferred from the old filter and re-installed. The most likely scenario for this to occur is after an oil change.

10238607

If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced.

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If concern is found after the vehicle is sold, replace the complete CV joint.

10237760

For vehicles with HID headlights, the headlight range can be manually adjusted to the vehicle loading condition once the...

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low beams are switched on (Figure 1, adjustment knob 2). This feature helps ensure proper aiming of the vehicle headlights.

10237708

The instrument cluster illumination is controlled by a photocell inside the cluster.

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If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the illumination is affected. See figure 1 below for example of the photocell location based on a 2011 Jetta sedan. Location can change based on model.

10210225

Exterior Lights, Moisture Accumulation.

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Update model year applicability to include 2022.

10188562

Exterior lighting moisture in lens updated to exclude LED lighting.

10159015

Adaptive front lighting descriptive

10158533

Condensation and or water droplets visible on inside of exterior light lenses.

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TB updated to include model year 2019 applicability.

10157804

Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...

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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

10157352

Condensation and/or water droplets visible on inside of exterior light lenses.

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TB updated to include model year 2019 applicability.

10156232

Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...

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Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.

10155779

Condensation and or water droplets visible on inside of exterior light lenses.

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TB updated to include model year 2019 applicability.

HVAC & Climate

18 bulletins
11018938

How to check for HVAC system leaks using nitrogen.

10245617

Reporting procedure for A/C compressor replacement regardless of the reason for failure.

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Update to model year applicability and new warranty GFF labor operation number

10239534

HVAC, Unpleasant Odor

10239533

HVAC, Unpleasant Odor

10239532

HVAC, Unpleasant Odor

10237705

When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.

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Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.

10226226

A/C requirements, update to model year applicability.

10214484

Refrigerant leak diagnosis using Nitrogen.

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Updated to include ID.4

10214482

Refrigerant leak diagnosis using Nitrogen.

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Updated to include additional model and model year applicability.

10199924

A/C Compressor replacement requirements, updated to include additional model year applicability.

10193924

Removing musty odor from A/C system.

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Updated to include additional model and model year applicability.

10186589

A/C requirements, update to title.

10183576

Using Nitrogen to assist in finding A/C refrigerant leaks.

10181982

Using Nitrogen to assist in finding A/C refrigerant leaks.

10179139

Statement referring to TB 2043893 removed.

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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement

10175798

New a/c machine version added to table.

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Removal of Behr Flush kit.

10157506

Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.

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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

10155925

Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.

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Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Steering

8 bulletins
10238010

Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull

10238009

Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull

10213850

Steering Wheel Off Center.

10167183

This Document informs dealers the warranty extension for the steering column lock housing has been revised to include...

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2014 and 2015 model year

10157787

Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle...

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four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty

10156189

Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle...

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four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty

10154089

Horn and ancillary steering wheel controls diagnosis.

10125817

Technical Bulletin (Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull): This Technical...

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Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. This Technical Service Bulletin is divided into four (4) Sections: Section I: Alignment overview & Steering Wheel Off Center (SWOC). Section 2: Drift/pull concerns at Pre-Delivery Inspection (PDI). Section 3: Customer concerns for vehicle drift/pull Section 4: Volkswagen approved diagnostic balancers to address vehicle drift/pull

Suspension

5 bulletins
11026184

What is and what is not a leaking suspension strut.

11021372

How to identify and when to replace a leaking strut

10238619

This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.

10232117

Strut or Shock leak assessment.

10206959

Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer...

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states blower stays on Any TDI within the vehicle/MY range

Air Bags & Safety

5 bulletins
10249138

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

10239798

If airbag faults B10B300 OR 03551 are stored, DO NOT replace airbag components for these faults, refer to TT45-11-01?.

10231584

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.

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Update to model year applicability.

10213836

Airbag Issues.

10175600

Takata Recall Update / Future Recalls for Vehicles with Takata SDI-D Airbag Inflators

Tires & Wheels

5 bulletins
10238972

The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.

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There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.

10238008

This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving...

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vehicle drift/pull using selective tire placement. The information provided is based on the Hunter alignment equipment, Hunter GSP9700 with StraighTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer. The alignment information provided in this bulletin is not limited to the Hunter alignment equipment, and still applies with the use of other Volkswagen approved alignment equipment. The diagnostic procedure for selective tire placement, to improve vehicle drift/pull, will require the use of one of the diagnostic balancers previously mentioned.

10238007

This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving...

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vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.

10238006

This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving...

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vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.

10173862

Tire Chain Information (for California dealers only) All Model Years.

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Information only for all other dealers.

Hybrid & EV

5 bulletins
10237888

VWGoA is pleased to inform you of the automatic delivery of the Required Special Tools which are used on VW Hybrid...

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vehicles.

10187515

Update regeneration test plan instruction.

10169515

Update to regeneration instruction.

10168662

Nox regeneration information.

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Updated to correct the tech tip number in the title.

10159814

Campaign Reminder Communication.

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Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.