2012 Volkswagen Beetle TSBs
1,000 Technical Service Bulletins across 17 categories
Categories
Engine
223 bulletinsHow to measure engine oil consumption.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
Read full bulletin
This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
Volkswagen Engine Oil Quality Standards (U.S.
Read full bulletin
Only)
Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
Engine oil quality standards
Engine Assembly Tip
Engine Replacement Tip
Engine oil quality standards
Engine oil quality standards
Engine Exhaust Flap Limited Warranty Extension
VW Engine oil quality standards
VW Engine oil quality standards
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI Clean Diesel Engine...
Read full bulletin
Vehicles Registered in the State of Minnesota Only (US Dealers
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Rattling Noises from Engine Compartment Area or Exhaust System
VW Engine oil quality standards
Engine Crank, No Start after Long Periods without Driving.
Read full bulletin
Engine may run rough, and or MIL-ON with DTC P0087-low fuel pressure stored in ECM Fault Memory.
Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00
Oil Consumption Measurement
Oil Consumption Measurement
Oil Consumption Measurement
Camshaft Adjustment Valve 1 -N205- Diagnosis
Proper Removal of Engine Cover to Avoid Breakage
Camshaft Adjustment Valve 1 -N205- Diagnosis
Engine, Misfire Diagnostic Aid
Engine, Misfire Diagnostic Aid
DTC P0441 Stored in the Engine Control Module
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update to Volkswagen engine oil standards
Front Window Motors
Cflosure of Update 64C7 Wi8ndow Motors for 2012-2013 MY Beetle - United States Market Only
2012 - 2013 My Volkswagen Beetle Fron Window Lmotors
Slave Cylinder - Clutch Pedal Operation Diagnosis
Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line.
Read full bulletin
The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex ITEM 09117.
Volkswagen Engine oil quality standards, update to attachments.
Wiper Motor Noisy or Inoperative
Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis
For an upcoming campaign that will include all MY09-14 TDI (CBEA/CJAA) vehicles, we need to test the SVM3339 code in 200...
Read full bulletin
vehicles of various model-years and engine/transmission combinations.
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with...
Read full bulletin
certain 2009-2015 MY Volkswagen TDI Clean Diesel Engine vehicles registered in the State of Minnesota only will receive a communication in July 2014 regarding the use of biodiesel fuel blends in their vehicles.
Use the diagram below to test the N75 Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234.
Read full bulletin
This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
After a cold start, the engine coolant temperature gauge will slowly rise to approximately 190 F.
Read full bulletin
When the F265 mapped thermostat opens, the gauge may drop by approximately 60 F before again rising to 190 F. No repairs should be attempted for this normal concern. F265 is pictured below.
An oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by...
Read full bulletin
installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown below. Original drain plug is 18mm hex for both style oil pans.
When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the...
Read full bulletin
vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a coupling that must be seated correctly during assembly. Failure to install special tool spacer T10368 before rotating engine will cause the engine to skip time and bend valves.
CBFA 2.0T TSI Engine
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage.
Read full bulletin
When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the seal as far as the first stop. Turn the torque converter while pushing toward the transmission using light force, until the cut outs in the torque converter hub lock into the pump wheel plate. The torque converter slides in. The torque converter is installed correctly if it is easy to turn by hand and if it fits evenly in the transmission bell housing. Additionally, it should spin freely when the transmission bell housing bolts are torqued to the engine block, prior to installation of the flywheel to converter bolts (reference VWIQ121).
When diagnosing ECM fault P2413 ?Exhaust Gas Recirculation System Performance?, pressure test turbo hoses for leaks and...
Read full bulletin
repair as necessary.
When diagnosing a vehicle concern, and fault P130A ?Hide Cylinder? is found in the Engine Control Module (ECM), be aware...
Read full bulletin
that Engine Control Module (ECM) fault P130A ?Hide Cylinder? indicates a cylinder shut down and does not require diagnosis.
If mechanical damage is found to the turbocharger (e.g.
Read full bulletin
damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger.
When diagnosis on the above engine leads to the testing of the N75, please refer to the picture below.
Read full bulletin
The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the...
Read full bulletin
?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Fuel additive to help prevent sporadic misfire faults.
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
Read full bulletin
(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
Read full bulletin
Update to model year applicability.
VW engine oil specifications.
Read full bulletin
Update to attachments.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
VW Engine Oil Capacities.
Engine oil pressure priming.
Update engine oil quality standard lists (attachments)
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
Read full bulletin
Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
Read full bulletin
Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
Read full bulletin
Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
Read full bulletin
Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Rattling noises from engine compartmen area or exhaust system.
Update engine oil quality standard lists (attachments)
Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...
Read full bulletin
Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Engine oil consumption measurement.
Read full bulletin
Update procedure and work sheet.
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Engine Misfire Diagnostic Aid.
Read full bulletin
Updated to include additional model and model year applicability.
Engine oil consumption measurement.
Fuel Additive to Help Prevent Sporadic Misfire Faults
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Update engine oil quality standard lists (attachments)
Updated to include update recommended engine oil attachments.
Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...
Read full bulletin
exterior paint finish.
Oil consumption test updated to include additional models and model year applicability.
Oil pressure priming after engine replacement or internal repair.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil specification attachments.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Update to Volkswagen engine oil standards.
Read full bulletin
Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB
Engine oil quality standards.
Read full bulletin
Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
Engine oils which meet Volkswagen oil quality standards.
Engine oils which meet Volkswagen oil quality standards.
Update to model year applicability.
Read full bulletin
Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing.
Engine Oils Which Meet Volkswagen Oil Quality Standards
Valve spring diagnosis.
Installation Instruction for fresh air line during CCTA Intake Manifold Replacement
Supersedes Technical Bulletin 24-17 03 (V241703) dated March 6, 2017 for information regarding a new style solenoid...
Read full bulletin
valve for Intake Manifold Flap
Ensure correct intake manifold is installed on engine, refer to ETKA.
Gasoline Engine Misfire Diagnosis document
Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The...
Read full bulletin
new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from contaminating the -N316- solenoid.
Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank...
Read full bulletin
Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...
Read full bulletin
should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 64C7): Volkswagen is informing dealers of an upcommming service update.
Read full bulletin
The issue observted was Window ?one touch? does not work properly (window will not go up, or comes down on its own). The corrective action taken for this issue was to Replace window motor(s) with new motor design
Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated...
Read full bulletin
with servicing engine control module issues:
Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...
Read full bulletin
window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue was a Revised window regulator motor and optimized window regulator installation procedure. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...
Read full bulletin
window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue is Revised window regulator motor and optimized window regulator installation procedures.
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
Read full bulletin
and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
Read full bulletin
? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
UPDATE Technical Bulletin (UPDATE ? 64C7 Window Motors): This update has been proactively released to prevent window(s)...
Read full bulletin
entering pinch protection with no obstructions present. The Window "One-touch" does not work properly (window will not go up, or comes down on its own). The production solution for this issue was a New Window Motor design and calibration as of CW35/2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
Read full bulletin
rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
Read full bulletin
is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
Read full bulletin
oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When...
Read full bulletin
diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing
Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank...
Read full bulletin
Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (N75 Solenoid Valve Diagnosis): This document informs with a diagram which vacuum ports on the N75 valve...
Read full bulletin
should hold vacuum and which ones should not for diagnosis on the Vehicles with 2.0T Gasoline Engine (Engine Codes BPY, CCTA, CBFA) to the testing of the N75
VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 64C7): Volkswagen is informing dealers of an upcommming service update.
Read full bulletin
The issue observted was Window ?one touch? does not work properly (window will not go up, or comes down on its own). The corrective action taken for this issue was to Replace window motor(s) with new motor design
Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins...
Read full bulletin
associated with servicing engine control module issues:
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system.
Read full bulletin
? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...
Read full bulletin
window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue was a Revised window regulator motor and optimized window regulator installation procedure. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front...
Read full bulletin
window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue is Revised window regulator motor and optimized window regulator installation procedures.
Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment...
Read full bulletin
and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
UPDATE Technical Bulletin (UPDATE ? 64C7 Window Motors): This update has been proactively released to prevent window(s)...
Read full bulletin
entering pinch protection with no obstructions present. The Window "One-touch" does not work properly (window will not go up, or comes down on its own). The production solution for this issue was a New Window Motor design and calibration as of CW35/2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a...
Read full bulletin
rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it...
Read full bulletin
is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen...
Read full bulletin
oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
Tech Tips (CBEA, CJAA, CKRA engine codes DPF replacement and/or DTCS P2413, P2463): This document informs of the use...
Read full bulletin
of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the...
Read full bulletin
observations that need to be taken to service a water pump replacement
Tech Tips (Vehicles with 2.5L Engine - Fault Code P2279 (Leaking Air in Intake System) Diagnostic Tip): When diagnosing...
Read full bulletin
fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first. This document informs how to check the cam timing
This Document was revised to include information on when the replacement engine contains a Timing Chain or Timing Chain Tensioner.
Read full bulletin
Also includes the CPPA engine code labor operation and time units.
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
Incorrect removal of Turbocharger oil feed line may cause engine damage
Engine replacement tip
This document advises dealers regarding the Timing Chain/Timing Chain Tensioner Limited Warranty Extension
Timing Chain Class Action Update
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil...
Read full bulletin
standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
VOLKSWAGEN DEALERSHIP COMMUNICATION: The vehicle?s engine management software has been improved to assure the vehicle?s...
Read full bulletin
tailpipe emissions are optimized and operating efficiently for Volkswagen Vehicles Equipped with a 2.0L TDI Clean Diesel Engine
Emissions Service Action: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe...
Read full bulletin
emissions are optimized and operating efficiently.
Emissions Service Action (Certain 2010-2014 Volkswagen Vehicles with 2.0L TDI Clean Diesel Engine ECM Software Update):...
Read full bulletin
The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy may have increased the chance of the vehicle?s MIL light illuminating. If the MIL illuminates for any reason, the vehicle will not pass an IM emissions inspection in some regions. The corrective action taken was to Install updated ECM software
VOLKSWAGEN DEALERSHIP COMMUNICATION: Volkswagen announced a warranty extension program to cover the High Pressure...
Read full bulletin
Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles
VOLKSWAGEN DEALERSHIP COMMUNICATION: This document announced a warranty Volkswagen extension program to cover the High...
Read full bulletin
Pressure Fuel Pump on 2009-2012 model year TDI Clean Diesel Engine vehicles.
Update TB to include model year 2017 and include additional engine applicability.
Alternative repair direction to address DTC P1386 on the 2.5l engine.
Read full bulletin
Update to include Beetle and Beetle convertible applicability.
This document infroms the customer of the decision to extend the Emissions Control Systems Warranty for the Intake...
Read full bulletin
Manifold & Fuel Injectors Certain 2011-2012 Model Year Volkswagen Vehicles with 2.0 TFSI Engine (Engine Codes CBFA & CCTA)
The strainer screen in the camshaft bearing bracket can tear and cause camshaft adjuster issues.
Secondary Air Pressure Sensor Limited Warranty Extension.
Read full bulletin
Volkswagen has extended the Emission Control Systems Warrantly for secondary air pressure sensor replacement under specific conditions to 10 years or 120,000 miles whichever occurs first, from the vehicle's original in-service date, for the following 2.5 L engine vehicles.
Tech Tips (Equipped with Turbocharged Engine Turbocharger Replacement Tip): If mechanical damage is found to the turbocharger (e.g.
Read full bulletin
damaged compression wheel, loose or broken shaft), it is not enough to just replace the turbocharger. This document informs the procedure of checks for damage.
Technical Bulletin (Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop): Current ECM...
Read full bulletin
programming may cause a bump after coming to a stop, which may be felt through the chassis of the vehicle. This concern is caused by the engine torque being slightly high when the transmission goes into Neutral Control. Neutral Control is designed to reduce load on the engine during idle, in order to decrease emissions. The production solution to this issue was improved software for smoother stopping.
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy...
Read full bulletin
for the manifold absolute pressure sensor is too sensitive, causing fault code P0106 to incorrectly set in the engine control module. The production solution to this issue was improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Generator Replacement): This document informs of Charging System inoperative/malfunctions, noise...
Read full bulletin
from engine compartment, accessory drive belt damaged or missing. From this condition one or more of the following symptoms are possible * Discharged Battery * No Start * Battery Indicator illuminated in Instrument Cluster * "Low Voltage" DTCs in various control modules * Engine noise * Accessory Drive Belt damaged or missing If a generator is replaced, there must be a confirmed failed GFF Test Plan available, or in the event of a mechanical failure of the component, complete and detailed documentation of the reason for the replacement, which must be submitted into the warranty claim comments.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The sunroof's "Basic Setting" has been unintentionally initiated by the customer.
Read full bulletin
When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10 seconds, the basic setting program of the sunroof motor is initiated, and previous sunroof travel limits are lost. If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof can no longer be opened. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Oil Leak From Oil Drain Plug Area After Oil Change and/or Drain Plug Replacement): This document informs an...
Read full bulletin
oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown in this document. Original drain plug is 18mm hex for both style oil pans.
Tech Tips (Equipped with 2.0L TDI Engine - Engine Control Module Fault P2413 "Exhaust Gas Recirculation System...
Read full bulletin
Performance" Diagnosis Tip): When diagnosing ECM fault P2413 "Exhaust Gas Recirculation System Performance", pressure test turbo hoses for leaks and repair as necessary. Once repairs are completed, learned values in ECM must be deleted. Use VAS-PC Vehicle Self Diagnosis or ODIS Control module OBD to select Access Permission (or access authorization), then select Coding 2. Enter code 10008 when prompted. After code has been accepted, clear ECM fault code memory and then cycle key off and back on twice. Road test vehicle to ensure fault does not return.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
Read full bulletin
consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. This document informs of oil consumption tests to check a vehicles performance.
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): ...
Read full bulletin
Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
Service Action (Front Window Motors issue): This document informs that Some beetle customers have reported problems...
Read full bulletin
with the operation of the front windows in their vehicle. VW has identified the window motors installed in production as the cause of these problems. The corrective action taken to service this issue was to Install improved front window motors. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available
Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA...
Read full bulletin
case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
Technical Bulletin (Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank Leakage (DMTL)...
Read full bulletin
pump could cause a false flow reading. This document informs of production tolerance in Diagnostic Module Tank Leakage (DMTL) pump could cause a false flow reading. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (TDI Engine - N75 Solenoid Valve Diagnosis): This document informs with graphical aid the testing of the N75...
Read full bulletin
Solenoid Valve in the event of a turbocharger fault code such as P0299 or P0234. This applies to Mechanical Injection Style Diesel Engines, Pumpe Duse Style Diesel Engines and the new Common Rail Style Diesel Engines.
Tech Tips 92006-2014 Vehicles with 2.0T Gasoline Engine - N75 Solenoid Valve Diagnosis): When diagnosis on the above...
Read full bulletin
engine leads to the testing of the N75, please refer this document with graphical aid. The diagram shows which vacuum ports on the N75 valve should hold vacuum and which ones should not. Turbocharger fault codes P0299 and P0234 can be diagnosed using this test.
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil...
Read full bulletin
consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Engine Control Module Fault P130A ?Hide Cylinder?): This document informs that DTC P130A ?Hide Cylinder?...
Read full bulletin
indicates that excessive misfiring has occurred. As a result, the ECM has turned off a fuel injector to prevent catalyst damage. To address this fault, diagnose and repair all misfire concerns that are present. Repairing the other faults will resolve the P130A.
Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
Read full bulletin
If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
Technical Bulletin (Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory): Monitoring strategy...
Read full bulletin
for the manifold absolute pressure sensor is too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low...
Read full bulletin
content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage.
Read full bulletin
This document informs on the procedure to remove the engine cover.
Idler roller for ribbed bely now available as a parts kit.
Technical Bulletin (Intake manifold runner position sensor issues): This document informs what repairs are needed to fix the issue.
Read full bulletin
This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced
Warranty Information (Policies and Procedures Bulletin): Volkswagen has extended the warranty for the high-pressure...
Read full bulletin
fuel pump (HPFP) under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date, for certain 2009 - 2012 Model Year (MY) Volkswagen TDI Clean Diesel Engine vehicles
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
Read full bulletin
meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage.
Technical Bulletin: This document has the fault codes to trouble shoot Intake Manifold Faults.
Read full bulletin
It also contains the claim codes for warranty coverage
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
Read full bulletin
performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. This document informs a Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
Technical Bulletin (Manifold Absolute Pressure Range / Performance issues): This document informs that the monitoring...
Read full bulletin
strategy for the manifold absolute pressure sensor being too sensitive, causing P0106 to incorrectly set in the engine control module. The product solution for this issue was improved software.
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating...
Read full bulletin
performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory. A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder.
Read full bulletin
Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the concern
Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
Technical Bulletin (Camshaft Adjustment Valve 1 -N205- Diagnosis): Completing the GFF function test and performing...
Read full bulletin
basic settings on the camshaft adjustment valve are essential to diagnose proper operation and to avoid unnecessary replacements. The production solution to this issue was to optimized engine cleaning procedure in production.
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs...
Read full bulletin
it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications. The production solution to service this issue is that no production change is required.
Technical Bulletin: This software update is designed to re-program the ECM (Engine Control Module) with new software.
Read full bulletin
This software update is for slight hesitation related concerns on 2012 model year vehicles
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove...
Read full bulletin
and prevent deposits on fuel injectors and intake valves.
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine...
Read full bulletin
compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak.
Read full bulletin
Document contains examples of Strut or Shock Absorber Leak Assessments
Steps to address false misfire indication
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list...
Read full bulletin
of products generally available in the North American market that meet the Volkswagen Oil Quality Standard
Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system.
Read full bulletin
? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate...
Read full bulletin
installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
"ENGINE, MISFIRE DIAGNOSTIC AID THE MIL IS FLASHING OR ILLUMINATED."
Other
194 bulletinsGFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Additional reporting
Fluid requirements
RNS 315 Hardware Failure
Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
Equipped With KESSY ? Key Adaptation Tip
GPS Antenna Concerns
Instrument Cluster Illumination
Volkswagen Elsa Newsletter
Volkswagen Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Safety Related Inquiry and Reporting
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
VW Elsa Newsletter
Reminder: Improvements to Technical Information Titles in ElsaPro
VW Elsa Newsletter
VW Elsa Newsletter
Squeaks, Rattles, Noise, Repair Materials
Helpline & Parts Dept.
Read full bulletin
contact information.
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Please contact VW Helpline before attempting repair
Customer Letter
After Market Scan tool Diagnosis Notification
Generator Replacement
Diagnostic assistance for excessive static current draw
RNS 315 Hardware Failure
RNS 315 Hardware Failure
Damage on External Chrome or Aluminum Surfaces
PSS - Incorrect Glow Plug Faults P06C5, P06C6, P06C7 and/or P06C8
RNS 315 Retrofit
Beetle MDI accessory kit
When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
Recommended procedure for removing damaged CV boot.
CV boot damage identified.
Volkswagen Group Canada is pleased to inform you of the Automatic Delivery of a required special tool which will be used...
Read full bulletin
on the 2012/2013 Beetle.
ElsaWeb Newsletter
ElsaWeb Newsletter
ElsaWeb Newsletter
ElsaWeb Newsletter
Elsa Newsletter
Generator replacement.
Contacting the parts helpline
Generator Replacement
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This Document informs dealers on VWP-23-01
90-11-07 Instrument Cluster Illumination
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Part ordering
This Document informs dealers on VWP-22-03
VW Elsa Newsletter.
Additional safety related Inquiry and Reporting instruction.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Parts ordering information
This Document was revised to include 2021 Model Year
Data link diagnostics and tips
This special notice is to inform dealers to return the part numbers listed (State of California only).
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers
This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers.
Mandatory fastener.
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
New machine version added to table.
Tool number added to table.
Read full bulletin
Removal of Behr Flush Kit. VAS 6337/1A
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Volkswagen After Sales Weekly Communication - March 10, 2020
ERP fault information.
Micro switch customer call list.
Include new special tool adapter and 2018 model year Jetta only
Added: Torque Spec table
The part number listed in the document is to be returned if it meets the criteria provided.
The part number listed in the document is to be returned.
The part number listed in the document is to be returned.
Include additional photo's of water ingress.
Read full bulletin
Also includes 2018-2020 Tiguan LWB
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
The part number listed in the document is to be returned if it meets the criteria provided.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
Additional Safety Inquiry and Reporting instruction.
UDS Basic settings directions
The part number listed in the document is to be returned if it meets the criteria provided.
Iinclude additional model year applicability and tool information.
Tip demonstrating label information for clarity
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the...
Read full bulletin
procedure to adapt keys on a vehicle equipped with KESSY
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...
Read full bulletin
repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
Adhesive application for installation on all areo parts solds as an accessory
VAS 6154 Replacement Part Setup Guide
Iinclude additional model year applicability and tool information.
Tip demonstrating label information for clarity
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the...
Read full bulletin
procedure to adapt keys on a vehicle equipped with KESSY
Tech Tips (Remote Functions Inoperative and/or Faults 00955, 00956, 02660): If the remote key fob is depressed...
Read full bulletin
repeatedly or a button is held down while outside the remote operating range, the key remote functions may no longer operate. This document informs Before running GFF or attempting any adaptation with the scan tool, attempt to restore remote functionality by following the key synchronization procedure in this document.
Adhesive application for installation on all areo parts solds as an accessory
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part...
Read full bulletin
numbers going forward.
This Document informs is the dealer FAQ associated with VWP-18-07
Balance shaft direction for debris issues.
Loss of 15 power defeat process.
DTC Status Bit Definitions.
This Document informs dealers on the Revised VWP-18-07.
Read full bulletin
New info on coverage for consequential damages
Alternate diagnostic process for overheating.
To include an additional model year applicability.
This special notice is to inform dealers to return all part numbers listed in the document.
Read full bulletin
Only superseded part numbers to be ordered going forward.
This special notice is to inform dealers to return all part numbers listed in the document.
Read full bulletin
Only superseded part numbers to be ordered going forward.
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
Tip for Scan tool concerns that may occur duing a test plan
Metadata adjustment. TB appeared with tech tips in Elsa.
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be...
Read full bulletin
re-used
additional symptom gathering information and guidence to isolate customer concern before beginning repair.
Tech Tips (Kessy System ? Loss of 15 Power): This document informs of the procedure to perform if terminal 15 (key in...
Read full bulletin
run) power is lost before, during, or after any Immobilizer adaptation.
Seach tips to assist in finding DTC information
Tip to perform GFF feedback for test plan issues.
Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot.
Read full bulletin
This document informs of the expected condition of a CV boot upon removal
Technical Bulletin (CV Boot Replacement): The Recommended procedure for removing damaged CV boot.
Tech Tips: Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
Technical Bulletin: Diagnosing with Damage on External Chrome or Aluminum Surfaces
Tech Tips: Equipping vehicles With KESSY ? Key Adaptation Tip
Tech Tips: Instrument Cluster Illumination
Tech Tips: Vehicles with Immobilizer with Download/Discharge? New Key Will Not Program
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS...
Read full bulletin
AND SUBSEQUENT DIAGNOSTIC DIRECTION.
REPAIR OF EXTENSIVE STONE CHIPS IN FRONT BUMBER COVER.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
126 bulletinsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
Read full bulletin
programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Battery testing
Secondary Air Pressure Sensor Limited Warranty Extension
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Washer Level Sensor
Washer Level Sensor
RNS 315 Navigation ? Bluetooth Module Location
AC Compressor Replacement, Refrigerant Circuit Flushing Requirement
A/C Control Module Basic Settings
A/C Control Module Basic Settings
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
Read full bulletin
Update Tool terminology
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Electric Coolant Fans Continue to Run after Ignition is OFF
Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop
P0102, P1128, P1296 - WA front oxygen sensor faults
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
MIL ON - Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory
Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
MIL ON, No Start, or Rough Running with DTCs P0087, P0088 or P0191 Stored in ECM Fault Memory (TDI ONLY)
If Passenger Occupant Detection System (PODS) basic settings will not complete after module replacement, start by...
Read full bulletin
checking coax connector for fleece mat at module. Ensure coax cable is completely seated in connector housing and connector is properly seated in module.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
Washer Level Sensor
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism.
Read full bulletin
If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
If the remote key fob is depressed repeatedly or a button is held down while outside the remote operating range, the key...
Read full bulletin
remote functions may no longer operate. Fault codes 00955 005 ?Key 1 no or incorrect basic settings?, 00956 005 ?Key 2 no or incorrect basic settings?, or 02660 ?Radio Remote control operation not adapted? may be set in the Vehicle Electrical System Control Module -J519- if GFF is run.
Use the following procedure to diagnose active wheel speed sensor complaints
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
Read full bulletin
Simply adding fuel without completing a road test may not allow fault to clear.
To clear static ECM fault P1250 ?Fuel Level Too Low?, add fuel to vehicle and complete a road test of at least 10 miles.
Read full bulletin
Simply adding fuel without completing a road test may not allow fault to clear.
Use the following procedure to diagnose active wheel speed sensor complaints:
Use of aftermarket air filters such as cotton bed steel mesh or cone style, can cause the MAF sensor to not read...
Read full bulletin
accurately, affecting vehicle performance and critical monitoring functions for the diesel particulate filter. This can also result in premature DPF failure. Only use factory air filters. The use of aftermarket air filters is not supported as the system was designed and calibrated to work with factory air filters.
For concerns of Fault Code P117A ?Bank 1, correction Lambda middle reached adjustment limit? stored in the ECM, check...
Read full bulletin
that the O2 sensors have not been installed or connected improperly.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module...
Read full bulletin
J500
Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module...
Read full bulletin
J500
The indicator lamp in the I.P.
Read full bulletin
for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
All keys must be present during key adaptation.
Read full bulletin
Immobilizer reader coil is ALWAYS located in the steering column. DO NOT remove Start/Stop button mounted in center console to access reader coil.
The indicator lamp in the I.P.
Read full bulletin
for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent. Reinstall the sensor, top off washer reservoir with proper fluid and validate that the indicator lamp in the I.P. is no longer illuminated.
The Bluetooth module has now been integrated into the navigation head unit on 2012-2013 vehicles with RNS 315 navigation...
Read full bulletin
part number 1K0 035 274 B or higher. The diagnosis for this system is similar to the 9W7 system. Technical Bulletin 91 11 09 (2026015) can be used for the diagnosis.
To set basic setting on the Climatic control module after replacement for fault code 00898 follow steps below
After A/C control module J301 is replaced, fault 00898-005 ?Activation A/C Compressor No or Incorrect Basic Settings? may be stored.
Read full bulletin
GFF test plan does not perform Activation A/C Compressor Basic Setting. To perform basic setting and resolve this fault, follow steps below
Electric coolant fans continue to run after ignition is switched off.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
Read full bulletin
Updated to include additional model year applicability.
Minimum battery charger requirements during software updates
Battery Testing and Charging using VAS6161 and or GRX3000VAS
Software Version Management (SVM) instruction.
Read full bulletin
Update to require 70amp minimum battery charger during procedure.
ECM Software.
Battery Testing and Charging using recommended VW test equipment.
Battery Tester VAS 6161 introduction.
A/C Control module basic settings
Discharged Battery, Diagnosis for excessive current draw.
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...
Read full bulletin
suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...
Read full bulletin
suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...
Read full bulletin
Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...
Read full bulletin
Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
Read full bulletin
P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
Read full bulletin
P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
Read full bulletin
P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
Read full bulletin
P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
Read full bulletin
P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...
Read full bulletin
P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...
Read full bulletin
-623- after repair.
Key battery diagnosis, updated to include additional model year applicability.
Battery testing. Updated to include additional model and model year applicability.
Directions to assist in performing basic settings for the ac control module
Voltage Drop Testing.
Read full bulletin
Updated for picture clarity.
Voltage Drop Testing.
REMOVED all 12 hour wait period before starting references.
Read full bulletin
ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
Vehicle Fuse location assistance.
Remote Key Battery Replacement
Directions to assist in performing basic settings for the ac control module
Remote Key Battery Replacement.
Battery Testing and Charging instruction.
Read full bulletin
Updated to include model year 2019 applicability.
Instructions to address oil sensor warning.
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
Read full bulletin
updates, and technical bulletins.
VOLKSWAGEN RENTAL CAR AGENCY COMMUNICATION (Upcoming Voluntary Safety Recall 69i9 2012-2013 Model Year Volkswagen...
Read full bulletin
Beetle with Leather Sport Seats Passenger Occupant Detection System Control Module (J706)): Vehicles equipped with leather sport seats have been built with an incorrectly coded Passenger Occupant Detection System Control Module(J706) in the right front passenger location. If the leather seat gets wet and if a child restraint is secured on the right front passenger seat, the control module may not properly detect the child restraint. The right front passenger air bag will not be turned off as expected. The PASSENGER AIR BAG OFF light will not illuminate, alerting the driver that the passenger airbag has not been turned off. The corrective action taken was to Replace Passenger Occupant Detection System Control Module (J706).
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is...
Read full bulletin
recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.
Tech Tips (A/C Control Module Basic Settings): This document informs how to set basic setting on the Climatic control...
Read full bulletin
module after replacement for fault code 00898
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the...
Read full bulletin
Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Instructions to address oil sensor warning.
Coding information for replacement ECM to address specific fault setting after the install.
VOLKSWAGEN RENTAL CAR AGENCY COMMUNICATION (Upcoming Voluntary Safety Recall 69i9 2012-2013 Model Year Volkswagen...
Read full bulletin
Beetle with Leather Sport Seats Passenger Occupant Detection System Control Module (J706)): Vehicles equipped with leather sport seats have been built with an incorrectly coded Passenger Occupant Detection System Control Module(J706) in the right front passenger location. If the leather seat gets wet and if a child restraint is secured on the right front passenger seat, the control module may not properly detect the child restraint. The right front passenger air bag will not be turned off as expected. The PASSENGER AIR BAG OFF light will not illuminate, alerting the driver that the passenger airbag has not been turned off. The corrective action taken was to Replace Passenger Occupant Detection System Control Module (J706).
Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software...
Read full bulletin
updates, and technical bulletins.
Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is...
Read full bulletin
recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.
Tech Tips (A/C Control Module Basic Settings): This document informs how to set basic setting on the Climatic control...
Read full bulletin
module after replacement for fault code 00898
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the...
Read full bulletin
Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
Coding information for replacement ECM to address specific fault setting after the install.
Instructions to address oil sensor warning.
Comfort/BCM Replacement direction, updated to include additional model year applicability.
Key Battery Diagnostic Process
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical...
Read full bulletin
bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro...
Read full bulletin
infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Update to the direction to perform basis setting adaptation of the AC compressor after control module replacement.
Read full bulletin
The diagnostic and repair routine in the scan tool does not automatically address after parts replacement. Additional information to denote scan tool differences for the 2016MY.
Technical Bulletin (Poor Power Steering Assistance): This document informs of Voltage drop in power steering control...
Read full bulletin
unit (J500) at start up or during steering operation leading to Poor Power Steering Assistance. The production solution to this issue is improved software. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Directions to assist in performing basic settings for the ac control module and include model year 2017 applicability.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module...
Read full bulletin
is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause.
Read full bulletin
The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
Washer Level Sensor issues: The indicator lamp in the I.P.
Read full bulletin
for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids.
Read full bulletin
Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
Tech Tips (A/C Control Module Basic Settings): This document informs of a procedure to restore basic A/C control...
Read full bulletin
settings after an A/C control module J301 is replaced and is still malfunctioning
Tech Tips (A/C Control Module Basic Settings): This document gives the procedure to diagnoise the basic settings of the...
Read full bulletin
A/C Control Module.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air...
Read full bulletin
conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. This document contains information on how to diagnose, and service this issue.
Tech Tips (Exhaust Gas Recirculation System Performance issues): After replacing the mass air flow sensor basic setting must be reset.
Read full bulletin
This document informs of the procedure necessary to perform the reset
Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel...
Read full bulletin
speed sensor complaints
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be...
Read full bulletin
affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. This document discusses the diagnosis, and potential remedy of the issue.
Tech Tips (ECM Fault P1250 "Fuel Level Too Low" Will Not Clear): This document informs to clear static ECM fault...
Read full bulletin
P1250 "Fuel Level Too Low", add fuel to vehicle and complete a road test of at least 10 miles. Simply adding fuel without completing a road test may not allow fault to clear.
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test...
Read full bulletin
plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
Technical Bulletin: Update Programming of ECM for Concerns of a Bump Sensation after Coming to a Stop.
Read full bulletin
The document contains the Update programming procedure Software Version Management unit codes. It also contains information on where to find if the service is covered under warranty
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS...
Read full bulletin
Charger
Tech Tips for No Charging System Voltage issue
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by...
Read full bulletin
the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
Tech Tips (Active Wheel Speed Sensor Diagnosis): This document informs of a procedure to diagnose active wheel speed...
Read full bulletin
sensor complaints.
Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
Glow Plug Pressure Sensor Faults Stored in ECM Fault Memory: When diagnosing MIL ON with glow plug pressure sensor...
Read full bulletin
DTC?s it important to perform diagnosis prior to replacing the glow plug.
Technical Bulletin (Secondary Air Injection System Air Flow/Pressure): This document informs the Secondary Air Pressure...
Read full bulletin
Sensor may be contaminated by foreign particles during secondary air injection. The production solution for this issue was a new sensor placed in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it...
Read full bulletin
is important to perform a diagnosis prior to replacing the glow plug. This document contains the fault code interperatation after such a diagnosis. the production solution is that the codes were implementated into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system...
Read full bulletin
component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and all debris or damage to the replacement components will result. Debris can be dispersed throughout the refrigerant circuit after a/c component damage. In order to maintain A/C operating efficiency, it is important to flush the refrigerant circuit after A/C component repairs.
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module...
Read full bulletin
is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting guided function of either the J393 or J519 or control module OBD of J393 or J519 then selecting adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing...
Read full bulletin
the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (such as Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil. This document also informs When installing the new AC compressor immediately transfer the AC compressor caps to the original compressor. There is also a photo to show the necessary part placement.
Technical Bulletin (Glow Plug Pressure Sensor Faults): When diagnosing MIL ON with glow plug pressure sensor DTC?s it...
Read full bulletin
important to perform diagnosis prior to replacing the glow plug. This document informs on the procedure to service this issue. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
DIRECTION TO PERFORM BASIS SETTING ADAPTATION OF THE AC COMPRESSOR AFTER CONTROL MODULE REPLACEMENT.
Read full bulletin
THE DIAGNOSTIC AND REPAIR ROUTINE IN THE SCAN TOOL DOES NOT AUTOMATICALLY ADDRESS AFTER PARTS REPLACEMENT.
Software & Calibration
120 bulletinsHow to manage software versions using VW diagnostic Tool
ODIS Service Update
Software Version Management
In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30...
Read full bulletin
time units during the system update posted on July 4th.
Quick Reference Update Guide
Quick Reference Update Guide
Quick Reference Update Guide
Software Version Management (SVM) instruction.
Quick reference update guide.
Update model year applicability to include 2023.
ACC Calibration Process
update to required vehicle wash shampoo.
Update warranty table labor operation numbers due to recent Saga updates.
Update warranty table labor operation numbers due to recent Saga updates.
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...
Read full bulletin
solution in warranty table.
Update model and model year applicability, introduce new coolant G12Evo.
This bulletin contains general instructions for software updates.
Update to model year applicability.
Update to model year applicability.
KESSY equipped Key Adaptation, updated to add model year applicability.
Software Version Management (SVM)
Update to brochure purchase url
Update to top tier brochure purchasing url.
Software Version Management (SVM) instruction updated to include model year 2021
Updated to include an additional model year applicability.
Updated key ordering protocol
Updated to include additional models and model year applicability.
Updated to include additional models and model year applicability.
Update Top Tier brochure part number.
Update brochure part number and recording URL.
Read full bulletin
Update model and model year applicability.
Metadata update (add MY 2014 Eos (missing).
Update to include 2020-2021 model and model year applicability.
Updated to include additional models and model year applicability.
Generator replacement, updated to include model years 2020 & 2021
Additional Guided Functions programming assistance.
Read full bulletin
Updated to include additional model year applicability.
This document outlines updates to the ODIS diagnostic software.
Read full bulletin
Updates include corrected diagnostic test plans for the stated vehicles.
Update to Volkswagen Identifying and mixing of coolant.
Read full bulletin
Introducing new coolant type.
Update to Volkswagen Identifying and mixing of coolant.
Read full bulletin
Introducing new coolant type.
This document outlines updates to the ODIS diagnostic software.
Read full bulletin
Updates include corrected diagnostic test plans for the stated vehicles.
Update model applicability to MY 2020.
This document outlines updates to the ODIS diagnostic software.
Read full bulletin
Updates include corrected diagnostic test plans for the stated vehicles.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Update to mode; and model year applicability.
Quick Reference Update Guide.
Update vehicle metadata to include pull ahead models.
Read full bulletin
Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
Document detailing changes and fixes to ODIS Service Diagnostic software.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Update vehicle metadata.
Update to TB to include model year 2018 & 2019 applicability.
Software Version Update, Enhancements and Fixes.
Read full bulletin
Also includes 1998 Beetle.
This document outlines fixes within the ODIS vehicle diagnostic software for various test plans.
Updated to include additional labor operations due to labor time updates in Elsa.
Update to labor operation numbers per Saga updates.
Read full bulletin
Also applies to the 2006-2007 Beetle Convertible.
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update incorrect model year applicability in model table.
Read full bulletin
Passenger Side Heated Seat May Take Longer to Heat Up and Potentially be Lower in Temperature
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Updated to address additional model years.
Read full bulletin
Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Beetle MDI accessory kit: Instructions software, and hardware wise Specifically Developed for Installation of the...
Read full bulletin
Beetle MDI accessory kit by Dealer Technicians.
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the...
Read full bulletin
complaints of various cars.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
Read full bulletin
Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
Read full bulletin
customer concerns about a vehicle
Update to existing tip for addressing Kessy vehicles in the AEM flash
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Update information regarding Top Tier brochure part number andVW literature ordering address
Update brochure part number, literature ordering websie address and include an additional model year applicability
Updated to include model year 2014 thru 2018 applicability.
Updated to address additional model years.
Read full bulletin
Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
Update incorrect model year applicability in model table.
Update incorrect model year applicability in model table.
Beetle MDI accessory kit: Instructions software, and hardware wise Specifically Developed for Installation of the...
Read full bulletin
Beetle MDI accessory kit by Dealer Technicians.
Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the...
Read full bulletin
complaints of various cars.
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW...
Read full bulletin
Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
Read full bulletin
customer concerns about a vehicle
Instrument cluster production mode solution, updated to include additional model and model year applicability.
Remote lock function.
Read full bulletin
Update to model year applicability.
Updated existing tip to include latest model years for explanation of P130A
Updated to include additional models and model year applicability.
Update Tiguan oil pan labor operation number in warranty table.
Quick Reference of vehicle concerns.
Read full bulletin
Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Quick Reference Update Guide of the vehicles expected upgraded software level.
Read full bulletin
The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi...
Read full bulletin
requests.
This technical bulletin was updated per powertain team and warranty team.
Read full bulletin
Info from this bulletin is combined with TB 2031075 (V241208) and 2038161 (V241506) due to warranty extension claiming/processing confusion. (Basically 3 technical bulletins covering the same DTC were combined into 1 technical bulletin). By combining the three technical bulletins it allowed for archiving (removal from publication) of V241208 and V241506 stated above.
Updated vendor code and parts table.
Data Link connector pin assignment chart that is applicable to all models.
Read full bulletin
Update model year applicability.
Updated to include additional model year and required documentation instruction.
Update tech tip to include missing Figure 6 and final repair instruction.
Quick Reference of vehicle concerns.
Read full bulletin
Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
Update to include model year 2017 applicability.
Updated to include additional model year applicability.
Update to include additional model year applicability.
Update model year applicability.
Updated to include an additional model year applicability.
Updated to include model year 2017 applicability
Updated to include additional model year applicability.
Update to model year applicability.
Updated to include additional model year applicability.
Update model year applicability to include 2017.
Update model and model year applicability.
Update information regarding Top Tier brochure.
Tip to reinforce dealer scan tool update importance in regards to 24CV campaign.
Updated to include an additional diagnostic trouble code (P04F0)
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
Read full bulletin
customer concerns about a vehicle
Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management...
Read full bulletin
(SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
Updated vendor code and parts table.
Updated to include additional model year and required documentation instruction.
Updated to require additional print outs during warranty claiming.
Update tech tip to include model year 2017 applicability.
Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the...
Read full bulletin
customer concerns about a vehicle
Update existing technical bulletin to include model year 2017 applicability.
Update TB to include model year 2016 & 2017 applicability
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL 2017 MODELS
THE UPDATE TO THIS TECH TIP WAS TO INCLUDE THE 2016 MODEL YEAR APPLICABILITY.
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TO UPDATE CAUSAL PART NUMBERS IN WARRANTY TABLE AND UPDATE MODEL YEAR APPLICABILITY.
TO UPDATE BASIC SETTING INSTRUCTION FOR MODEL YEAR 2016 VEHICLES.
Transmission
69 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Choosing Service Numbers ? Transmission and Drivetrain
Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions...
Read full bulletin
with varying sound levels.
When diagnosing a generator charging concern, it is recommended to verify operation of the one way clutch located in the...
Read full bulletin
generator pulley (if equipped) before replacing generator assembly. To check the one way clutch, remove the belt from the generator pulley and use a trim removal tool to hold fan blades inside generator, as shown below. When attempting to turn pulley by hand with fan blades held, pulley should spin freely in only one direction. If pulley spins freely in both directions, the one way clutch has failed and should be replaced before continuing diagnosis.
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission.
Read full bulletin
This procedure is to be used ?After? the transmission has been removed from the vehicle.
Automatic Transmission Fluid Requirements
Automatic transmission fluid requirements.
Manual transmission noise diagnosing.
Choosing service numbers-Transmission and Drivetrain.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...
Read full bulletin
noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
Transmission Fluid requirements updated to include additional model year applicability.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Addressing Transmission Fluid Temperature Sensor Concerns, update authing system metadata.
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...
Read full bulletin
corresponding cars and their Transmission Control Module complaint issues.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
Read full bulletin
being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Update model year applicability and existing tip for transmission basic settings direction.
Transmission Control Module Updates: This document informs of the software, and technical bulletins that service...
Read full bulletin
corresponding cars and their Transmission Control Module complaint issues.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are...
Read full bulletin
being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaint: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns
On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
Technical Bulletin (Automatic Transmission Fluid Requirements): At this time, Volkswagen Group of America, Volkswagen...
Read full bulletin
Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions.
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch,...
Read full bulletin
transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
Tech Tips: Generator Charging Concern Diagnosis Tip - One Way Clutch Pulley Testing
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related...
Read full bulletin
issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the automatic transmission If the customer is experiencing drivetrain related issues and the concern is found to be within the drivetrain components
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or...
Read full bulletin
driveline components under varying driving conditions with varying sound levels
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all)...
Read full bulletin
automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This applies to all standard automatic and DSG transmissions. Due to the functional and design variations in each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific purpose within each application. Under no circumstances are these fluids to be used outside their designated transmission and replacing any of the Volkswagen approved automatic transmission fluids with a universal ?one fluid fits all? approach is not accepted.
REMINDER TO FOLLOW THE CORRECT REPAIR PROCEDURE OF PILOT BEARING REPLACEMENT, WHEN REMOVING AND RE-INSTALLING THE DSG...
Read full bulletin
TRANSMISSION
Body & Paint
47 bulletinsLack of paint under roof
Wind & Water Leak Checking
Customer States Windshield Wipers Streak or Smear
Removing Paint Contaminants from Exterior Paint
Removing Paint Contaminants from Exterior Paint
Complaints of the front window glass contacting the rear glass may be caused by the front window glass becoming loose in the regulator clamps.
Read full bulletin
(See Figs. 1 and 2)
Complaints of a rattle noise when closing the front door, or rattle from door when driving on bump roads may be caused...
Read full bulletin
when the front window regulator mounting nuts have become loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)
Complaints of a rattle noise when closing the front door or a rattle from door when driving on bumpy roads, may be...
Read full bulletin
caused by the front window regulator mounting nuts becoming loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)
Door Panel Window Switch Bezel Removal
Paint Chafe between Rear Bumper Cover and Fender
Sunroof / Sunshade, Will Not Open
Sunroof / Sunshade, Will Not Open
Front Door Locks Hard to Release
Customer may comment that the front door is hard to open with exterior handle.
Front Door Latches Hard to Release
Front door locks hard to release.
Republication of archived technical tip for water leak testing fixture.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
Read full bulletin
procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (Door Panel Window Switch Bezel Removal): If the door panel needs to be removed, gently remove the window...
Read full bulletin
switch bezel following the procedure in this document.
VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the...
Read full bulletin
next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.
VOLKSWAGEN DEALERSHIP COMMUNICATION (Beetle Window Activities): This document informs of clarifications based upon...
Read full bulletin
feedback Volkswagen had received regarding the Beetle window issue communications. There has been some confusion reported due to the UPDATE 64C7 and the technical bulletin being released on the same day. This document summarizes the activities
VOLKSWAGEN DEALERSHIP COMMUNICATION (Progress on 2012-2013 MY Beetle Windows): This document informs of a followup to...
Read full bulletin
a letter from September 26th, volkswagen would to provide customers with an update on the progress made on the parts supply, and service repair solution to resolve the Beetle window issue.
Service Information (2012 / 2013 Beetles with power window issues): This document informs of a technical bulletin to...
Read full bulletin
address 2012 / 2013 Beetles with power window issues. Therefore it is no longer required to create a VTA case for the above issue.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened.
Read full bulletin
The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
Read full bulletin
with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the...
Read full bulletin
procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (Door Panel Window Switch Bezel Removal): If the door panel needs to be removed, gently remove the window...
Read full bulletin
switch bezel following the procedure in this document.
VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the...
Read full bulletin
next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.
VOLKSWAGEN DEALERSHIP COMMUNICATION (Beetle Window Activities): This document informs of clarifications based upon...
Read full bulletin
feedback Volkswagen had received regarding the Beetle window issue communications. There has been some confusion reported due to the UPDATE 64C7 and the technical bulletin being released on the same day. This document summarizes the activities
VOLKSWAGEN DEALERSHIP COMMUNICATION (Progress on 2012-2013 MY Beetle Windows): This document informs of a followup to...
Read full bulletin
a letter from September 26th, volxwagen would to provide customers with an update on the progress made on the parts supply, and service repair solution to resolve the Beetle window issue.
Service Information (2012 / 2013 Beetles with power window issues): This document informs of a technical bulletin to...
Read full bulletin
address 2012 / 2013 Beetles with power window issues. Therefore it is no longer required to create a VTA case for the above issue.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened.
Read full bulletin
The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery)...
Read full bulletin
with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and...
Read full bulletin
applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
Technical Bulletin (Sunroof / Sunshade, Will Not Open): The panoramic sunroof, regular sunroof or sunshade cannot be opened.
Read full bulletin
This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
Read full bulletin
To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the windshield, rear window and wiper blades, should be checked first. This document contains information on how to diagnose, and service this issue.
Tech Tips: Door Panel Window Switch Bezel Removal
Technical Bulletin (Sunroof or Power Sunshade, Does Not Open/Close or Automatic Operation Does Not Function).
Read full bulletin
This document contains Warranty information for coverage, and informs of methods to to service the issue
Tech Tips (Rattle Noise when Closing Door-Window Regulator Loose): Complaints of a rattle noise when closing the front...
Read full bulletin
door or a rattle from door when driving on bumpy roads, may be caused by the front window regulator mounting nuts becoming loose in the door. This concern may be more noticeable with the window closed. This document informs how to service this issue
Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front...
Read full bulletin
door is hard to open with exterior handle. For concerns of front door lock hard to release from the outside door handle, or the outside handle binds. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt...
Read full bulletin
meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint...
Read full bulletin
contaminants such as rail dust and industrial fallout from exterior paint.
Tech Tips: Front Window Contacts Rear Window Glass, Window Misaligned issue
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery)...
Read full bulletin
with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service...
Read full bulletin
a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny...
Read full bulletin
finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
Infotainment
42 bulletinsUpdate Programming RCD-510 Radio (Premium 8)
After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit...
Read full bulletin
will not operate.
Equipped with RCD-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input
cars equipped with RNS 315 Navigation Unit ? System Reboot Sequence
Vehicles Equipped with Bluetooth Hands-Free Phone ? Pairing of Android Phones
All Navigation Radios-All Models
All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
Update Programming RCD-510 Radio (Premium 8)
Satellite Radio Overview
Update programming RCD-510 Radio (Premium 8)
Update programming RCD-510 Radio (Premium 8)
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off.
Read full bulletin
A hard wired internet connection is also recommended.
If the radio is switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an...
Read full bulletin
incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.
To check Bluetooth compatibility for all 2011 and newer vehicles, as well as 2010 Routan, use the link below.
It may be necessary to reboot the RNS315 navigation unit, due to either, update programming stalled, or recoding.
Read full bulletin
In order to reboot the unit, hold down the ?power? and ?eject? buttons at the same time until the unit switches ?OFF?. You should see the software screen once the unit powers back up indicating a successful reboot.
For concerns of navigation inaccuracy, with or without antenna fault codes, begin by checking the number of received...
Read full bulletin
satellites in the area of the concern. This can be accomplished by following the instruction in Technical Bulletin 2023490 Antenna Diagnosis Overview.
When pairing an Android phone to the Bluetooth system, a few extra steps may be necessary.
Read full bulletin
Follow the instructions below to pair the phone:
The RNS 315 navigation unit does not contain the Sirius Traffic functionality.
Read full bulletin
Currently only the RNS 510 navigation unit is capable of this function. These units should not be substituted and the Warranty claim is subject to denial.
When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets.
Read full bulletin
This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes
Radio knob replacement instead of radio replacement w/ knob part number.
Bluetooth Compatibility.
Navigation for addressing incorrect Part direction.
Elsa2Go campaign information is now 100% aligned with ElsaPro.
Read full bulletin
This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.
Cam screen damage.
Infotainment worksheet.
Alternative method for radio code retrieval.
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
Read full bulletin
the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify...
Read full bulletin
the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth...
Read full bulletin
compatibility for all 2011, and newer vehicles, as well as 2010 Routan
Alternative method for radio code retrieval.
This document discusses the fluids necessary for the vehicle to operate.
Read full bulletin
It contains the method to reset the reminder display
Tech Tips (Equipped with RCD-510 Premium 8 Radio - Radio Switches to Bluetooth Audio without Input): If the radio is...
Read full bulletin
switching to the Bluetooth audio selection whenever a paired phone makes any sound, such as typing or an incoming email or text message, check the BT-Audio Autoplay setting in the Media Setup menu as shown below. If BT-Audio Autoplay is on (checked), switch selection off and retest for concern. If radio software is 0016 or 0007, radio may require software update as per TB 91-13-05 (2031136) to allow BT-Audio Autoplay to switch off.
Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may...
Read full bulletin
be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): Programming contained in software level(s) for...
Read full bulletin
certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012, and 2013. The production solution for this issue is a running software change. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth...
Read full bulletin
systems by: ? Visual Identification ? PR Code ? Part Number
Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the...
Read full bulletin
screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode...
Read full bulletin
setting when it is displayed in the instrument cluster.
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be...
Read full bulletin
hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended.
Tech Tips (Convertible Front Window Contacts Rear Window Glass, Window misaligned): This document informs of...
Read full bulletin
Complaints of the front window glass contacting the rear glass may be caused by the front window glass becoming loose in the regulator clamps. The document displays how to service this issue and correct the front window glass
Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): This document informs Programming contained in...
Read full bulletin
software level(s) 0007, 0008, 0009, 0010, 0011, 0012, 0013, 0014, 0015, 0016 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012 (SVM 383F). Programming contained in software level 0006, 0007, 0008 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2013 (SVM 37DC). The production soluton for this issue was software updates for the 2012 and 2013 model years. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Fuel System
41 bulletinsA list of suggested fuel stations
Fuel Additive
Diesel Models only. Repurchase Prior to Repairs
Recommended Gasoline Quality
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
High Pressure Fuel Pump Diagnosis
Gasoline Quality
Install Misfueling Guard
Install Misfueling Guard
We would like to inform you that the FAQ for Service Action 20T8 has been revised to include additional information for...
Read full bulletin
dealers to share with customers about the misfueling guard.
2009-2015 Model Year Volkswagen TDI Clean Diesel Vehicles Registered in Minnesota
Fuel Gauge Does Not Read Full after Maximum Refueling
Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.
Read full bulletin
The black line is for fuel pressure supply and the blue line is for fuel pressure return. To verify correct line installation, remove the metal cover exposing the fuel pump flange assembly (generally under the rear seat). Refer to the ELSA Repair Manual for specific location. Check for raised arrows on the flange housing. The black line (Fuel Pressure Supply) attaches to the connection with the arrow pointing away from it. The blue line (fuel return) attaches to the connection with arrow pointing to it.
Gasoline fuel additive
The DLC is intended for use with diagnostic scan tools and by emissions testing stations.
Read full bulletin
However, aftermarket devices (i.e., drive data recorders) that connect to the DLC have now become available.
Gasoline quality.
Gasoline quality check.
Read full bulletin
Update to model and model year applicability.
Gasoline quality.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
VW approved gasoline fuel additive, update to include additional models and model year applicability.
Update to existing tip for fuel quality checking.
Diganostic direction to locate exhaust leak
Catalytic Converter Regeneration Scan Tool instruction.
Technical Bulletin (Fuel Gauge Does Not Read Full after Maximum Refueling): Fuel gauge may display 1 to 2 bars under...
Read full bulletin
the full mark after maximum refueling. The production solution to this issue was an adaptation value change from -10 to -3 after calendar week 43. This document informs how to reset the fuel gauge adaptation value from -10 to -3.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
Read full bulletin
essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
Technical Bulletin (Fuel Gauge Does Not Read Full after Maximum Refueling): Fuel gauge may display 1 to 2 bars under...
Read full bulletin
the full mark after maximum refueling. The production solution to this issue was an adaptation value change from -10 to -3 after calendar week 43. This document informs how to reset the fuel gauge adaptation value from -10 to -3.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
Read full bulletin
essential to diagnose proper pump operation and to avoid unnecessary replacements. Guided fault finding provides a function test for the high pressure fuel pump. This test must be performed in order to properly diagnose the high pressure fuel pump. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US...
Read full bulletin
Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
Read full bulletin
essential to diagnose proper pump operation and to avoid unnecessary replacements. This document informs how to perform the diagnostic. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Update to expand fuel testing for lean DTCS.
Tips to address specific DTCs that can result from an exhaust leak.
Technical Bulletin: High Pressure Fuel Pump Diagnosis.
Read full bulletin
Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. This document contains the procedure to update the programming on the diagnostic hardware. This document contains the fault codes necessary to check the warranty coverage for servicing this issue.
Technical Bulletin (High Pressure Fuel Pump Diagnosis): Completing the GFF high pressure pump function test is...
Read full bulletin
essential to diagnose proper pump operation and to avoid unnecessary replacements.
Discusses the issues associated with using contaiminated gasoline.
Read full bulletin
There are recommendations to use top tier gasoline retailers
Technical tips on what to do if improper gasoline has been added to the vehicle.
Tech Tips (Fuel line connections): Be aware that fuel lines are color coded on vehicles with return fuel pressure lines.
Read full bulletin
The black line is for fuel pressure supply and the blue line is for fuel pressure return.
Pre-Delivery & Maintenance
38 bulletinsVehicle Concerns Before Recall Repair Available
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Quick Spec Guides Now published on ServiceNet
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
PDI - Vehicle Inspection, Protection Removal and Detailing
PDI - Vehicle Inspection, Protection Removal and Detailing
Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
Wiper Blade Inspection for Proper Warranty Coding
Wiper Blade Inspection for Proper Warranty Coding
Volkswagen Warranty Policies and Procedures ? April 2014
Upcoming Voluntary Safety Recall 69i9
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
Read full bulletin
If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order.
Read full bulletin
If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
Volkswagen Warranty Helpline 2012 Holiday Hours of operation
Recall Reminder Part Labels
This Document informs dealers on the the Frequently Asked Questions for the new Water Pump Limited Warranty Extension
This Document informs dealers on the the new Water Pump Limited Warranty Extension
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
Read full bulletin
tear, outside influence and factory defect.
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program...
Read full bulletin
that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after...
Read full bulletin
instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
Read full bulletin
to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and...
Read full bulletin
tear, outside influence and factory defect.
Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program...
Read full bulletin
that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after...
Read full bulletin
instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order...
Read full bulletin
to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
This Document informs dealers on the Revised VWP-18-07.
Read full bulletin
New info on 10% maintenance intervals
Vacuum line inspection for specific DTCS.
To add associated labor operation numbers to warranty table and include model year 2017 applicability.
Beetle Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
Read full bulletin
receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear...
Read full bulletin
and tear, outside influence or a factory issue. This document informs what is under coverage for wiper blade issues.
Beetle Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer...
Read full bulletin
receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in...
Read full bulletin
the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
Precautionary steps to Error Code ERP0203E when performing campaign 23U3.
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices...
Read full bulletin
used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
Read full bulletin
MESSAGES TO THE CUSTOMER.
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE...
Read full bulletin
MESSAGES TO THE CUSTOMER.
HVAC & Climate
26 bulletinsHow to check for HVAC system leaks using nitrogen.
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
Read full bulletin
Update to model year applicability and new warranty GFF labor operation number
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
HVAC, Unpleasant Odor
When replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil.
Read full bulletin
Replacement AC compressors come with a full charge of oil. Any time another compressor is installed with a different vendor (Sanden to Denso) it is necessary to replace all the oil in the system to the new vendor type PAG oil.
A/C requirements, update to model year applicability.
Refrigerant leak diagnosis using Nitrogen.
Read full bulletin
Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
Read full bulletin
Updated to include additional model and model year applicability.
A/C Compressor replacement requirements, updated to include additional model year applicability.
Removing musty odor from A/C system.
Read full bulletin
Updated to include additional model and model year applicability.
A/C requirements, update to title.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Using Nitrogen to assist in finding A/C refrigerant leaks.
Statement referring to TB 2043893 removed.
Read full bulletin
To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
New a/c machine version added to table.
Read full bulletin
Removal of Behr Flush kit.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
Read full bulletin
Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system.
Read full bulletin
Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
Read full bulletin
Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system.
Read full bulletin
Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. This document contains information on how to diagnose, and service this issue.
Document discusses the customer concern of Customer may comment that the front door is hard to open with exterior handle.
Read full bulletin
The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. The document also discusses where to find warranty coverage information for possible concern and its documentation
Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is...
Read full bulletin
affected by various climate or temperature conditions and as a result may require increased effort to release. Therefore Customers may comment that the front door is hard to open with exterior handle. This document is for informing only and informs how to service this issue.
Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front...
Read full bulletin
door is hard to open with exterior handle. This is due to the front door lock operation being affected by various climate or temperature conditions, and as a result may require increased effort to release. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or...
Read full bulletin
temperature conditions and as a result may require increased effort to release. Due to this the customer Customer may comment that the front door is hard to open with the exterior handle. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
Read full bulletin
NO TEST PLAN INFORMATION TO ADDRESS THIS.
DIRECTION TO PERFORM SYSTEM RESET AFTER COMPONENT REPLACMENT OR DISCONNECT OF THE HVAC SYSTEM CONTROL HEAD.
Read full bulletin
NO TEST PLAN INFORMATION TO ADDRESS THIS.
Lighting
21 bulletinsExterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
Exterior Lights, Moisture Accumulation
If a CV boot is found to be leaking grease on PDI and a clamp is found to be loose or not aligned properly, only the clamp should be replaced.
Read full bulletin
If concern is found after the vehicle is sold, replace the complete CV joint.
During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic...
Read full bulletin
hardware is scheduled as follows:
The instrument cluster illumination is controlled by a photocell inside the cluster.
Read full bulletin
If an illumination concern is suspected, darken the area over the photocell, or use a flashlight to simulate natural light changes, to see how the illumination is affected. See figure 1 below for example of the photocell location based on a 2011 Jetta sedan. Location can change based on model.
Exterior Lights, Moisture Accumulation.
Read full bulletin
Update model year applicability to include 2022.
Exterior lighting moisture in lens updated to exclude LED lighting.
Adaptive front lighting descriptive
Condensation and or water droplets visible on inside of exterior light lenses.
Read full bulletin
TB updated to include model year 2019 applicability.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
Read full bulletin
Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Condensation and/or water droplets visible on inside of exterior light lenses.
Read full bulletin
TB updated to include model year 2019 applicability.
Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer...
Read full bulletin
Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
Condensation and or water droplets visible on inside of exterior light lenses.
Read full bulletin
TB updated to include model year 2019 applicability.
Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog...
Read full bulletin
lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is...
Read full bulletin
discussed in this document
Tech Tips (Instrument Cluster Illumination): The instrument cluster illumination is controlled by a photocell inside the cluster.
Read full bulletin
If an illumination concern is suspected, this document informs of the procedure necessary to service this issue
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water...
Read full bulletin
droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
Brakes
21 bulletinsMDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range / Performance Stored in ECM Fault Memory
Update Programming, MIL ON, DTC P0106 Manifold Absolute Pressure Range /ECM Fault Memory Performance Stored
Brake Disc Pulsation or Vibration (U.S.
Read full bulletin
Only)
Brake Disc Pulsation or Vibration
Brake Disc, Pulsation, All Vehicles except Routan (U.S.
Read full bulletin
Only)
Brake Disc, Pulsation, All Vehicles except Routan (U.S.
Read full bulletin
Only)
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
Read full bulletin
normal braking, or surface rust built up during transportation.
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by...
Read full bulletin
normal braking, or surface rust built up during transportation.
Strut or Shock Absorber Leak Assesment.
Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake...
Read full bulletin
noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range
Antilock brake function test direction.
Antilock brake function test direction.
Tech Tips (Brake Electronics (ABS) Fault Code 02757 Diagnosis Tip): This document informs if the battery has a low...
Read full bulletin
state of charge or is disconnected, fault code 02757 "adapting tire pressures" may set in address 03 - Brake Electronics. The GFF test plan for this fault may prove inconclusive and the fault may not clear, even after performing TPMS reset using the button in glove box or through the MFI. To resolve fault, use ODIS control module OBD or VAS PC Vehicle self-diagnosis to run basic settings 42 under address 03 - Brake Electronics. After selecting basic settings 42, an activate button may be present, but should not be used. The display will change to "reset" once the procedure is complete. After completing basic settings, back out of Brake Electronics and remove the scan tool. Reset TPMS by pressing the "set" button in the glove box or making appropriate selection through MFI, and then road test vehicle to ensure fault does not return.
Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): ...
Read full bulletin
The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms...
Read full bulletin
may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
Tech Tips (Electro ? Steering - DTC 01309 008 ?No Communication with -J500-? is Stored in the ABS/ESP Module Only): ...
Read full bulletin
This document informs If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance:
Tech Tips: Covers concerns with Both the Anti-lock Brake (ABS) and Airbag systems working together
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed...
Read full bulletin
Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice versa) during diagnosis.
Steering
10 bulletinsFour Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
Steering Wheel Off Center.
This Document informs dealers the warranty extension for the steering column lock housing has been revised to include...
Read full bulletin
2014 and 2015 model year
Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle...
Read full bulletin
four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle...
Read full bulletin
four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
Horn and ancillary steering wheel controls diagnosis.
Technical Bulletin (Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull): This Technical...
Read full bulletin
Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving vehicle drift/pull using selective tire placement. This Technical Service Bulletin is divided into four (4) Sections: Section I: Alignment overview & Steering Wheel Off Center (SWOC). Section 2: Drift/pull concerns at Pre-Delivery Inspection (PDI). Section 3: Customer concerns for vehicle drift/pull Section 4: Volkswagen approved diagnostic balancers to address vehicle drift/pull
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel.
Read full bulletin
The document also gives information on servicing the issue
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on...
Read full bulletin
the steering wheel being off center and to provide information on checking for steering wheel off center
Tires & Wheels
7 bulletinsThe use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle.
Read full bulletin
There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment, and information on improving...
Read full bulletin
vehicle drift/pull using selective tire placement. The information provided is based on the Hunter alignment equipment, Hunter GSP9700 with StraighTrak (VAS 6230x ) and John Bean RFV2000 with OptiLine (VAS 6311A) diagnostic balancer. The alignment information provided in this bulletin is not limited to the Hunter alignment equipment, and still applies with the use of other Volkswagen approved alignment equipment. The diagnostic procedure for selective tire placement, to improve vehicle drift/pull, will require the use of one of the diagnostic balancers previously mentioned.
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving...
Read full bulletin
vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.
This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving...
Read full bulletin
vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment.
This communication provides important information on how to obtain the latest alignment programs for Volkswagen through...
Read full bulletin
direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
Tire Chain Information (for California dealers only) All Model Years.
Read full bulletin
Information only for all other dealers.
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be...
Read full bulletin
followed when performing four wheel alignments
Suspension
5 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
Strut or Shock leak assessment.
Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer...
Read full bulletin
states blower stays on Any TDI within the vehicle/MY range
Air Bags & Safety
5 bulletinsAirbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
If airbag faults B10B300 OR 03551 are stored, DO NOT replace airbag components for these faults, refer to TT45-11-01?.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
Read full bulletin
Update to model year applicability.
Airbag Issues.
Takata Recall Update / Future Recalls for Vehicles with Takata SDI-D Airbag Inflators
Hybrid & EV
5 bulletinsUpdate regeneration test plan instruction.
Update to regeneration instruction.
Nox regeneration information.
Read full bulletin
Updated to correct the tech tip number in the title.
Campaign Reminder Communication.
Read full bulletin
Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Technical Bulletin: The document refers to diagnosing charging systems for issues