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2021 Volkswagen Atlas Cross Sport TSBs

535 Technical Service Bulletins across 16 categories

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Engine

143 bulletins

11027250

Update Engine/Motor Control Module J623.

11025438

Turbocharger repair or replace due to stuck wastegate.

11025436

How to measure engine oil consumption.

11025435

Proper engine oil level before leaving the factory.

11025430

Engine misfire diagnostic aid.

11025429

Fuel Additive to prevent sporatic misfire

11023844

For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair...

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or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicles in-service date.

11023836

This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.

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This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*

11020322

Volkswagen Engine Oil Quality Standards (U.S.

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Only)

11017579

Volkswagen Engine Oil Quality Standards

11016582

Turbocharger wastegate stuck, DTCs P2563 and or P00AF stored in engine/motor control module.

11014949

Identifying and Mixing Engine Coolant

11012466

Software update for seat adjustment motor

11010022

Engine Oil Standards

11008858

A list of engine oil that meet Volkswagen Engine Oil Standards

11008857

How to perform the engine oil consumption measurement

11008856

Checking Engine Oil and correctly reading dip stick

11008851

Engine Misfire Diagnostic Aid

11008850

Fuel additive to help with misfire faults

11007393

Engine Oil Standards

11005825

Engine oil quality standards

11005821

Engine Oil Pressure-Priming

11005820

Engine Assembly Tip

11005819

Engine Replacement Tip

11005818

Engine No Start, ECM shorted due to incorrect battery removal

11002875

Engine oil quality standards

11002874

Remnants of the valve stem seal on the valve guide can interfere with the installation of new valve stem seals

11001508

Engine oil quality standards

10253945

Update Engine/Motor Control Module programming for Implausible EVAP System Leak Detection DTC P148D.

10253481

Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer

10253477

Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer

10253474

This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...

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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.

10253262

VW Engine oil quality standards

10250798

VW Engine oil quality standards

10250766

Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory

10249418

VW Engine oil quality standards

10247541

This Document announces the policy for the Engine Control Module Software Update Limited Warranty extension.

10247539

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

10247533

Update Program for engine/motor control module -J623- due to cold start misfire DTC's detected.

10245607

VW Engine oil quality standards

10244545

VW Engine oil quality standards

10244526

Update Programming in Engine/Motor Control Module, DTC P054A

10243299

VW Engine oil quality standards

10241177

Update to Volkswagen engine oil standards

10239653

Volkswagen Engine oil quality standards, update to attachments.

10238307

Volkswagen Engine Oil Standards, updated to include model year 2024.

10238306

Engine Oil Consumption Measurement Instruction and Work sheet.

10238305

Correct engine oil level during Perfect Delivery Inspection (PDI)

10238300

Gasoline quality information in regards to gasoline engine performance.

10238297

Diagnostic Aid for engine misfire.

10237427

Volkswagen Engine oil quality standards, update to attachments.

10236610

Introduce new engine coolant compatible with all models and all model years.

10236553

This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...

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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.

10236549

Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer

10236548

Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer

10235275

Engine Control Module Programming update.

10235138

Engine oil quality standards, update to attachments.

10233279

Volkswagen Engine Oil Quality Standards

10231581

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10230573

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10228177

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10226224

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

10224847

Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.

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(excludes Routan & ID.4)

10218954

Engine Oil Quality Standards updated to include the latest Engine Oil attachments.

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(excludes Routan & ID.4)

10217667

Engine Oil Quality Standards updated to include the latest Engine Oil attachments.

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(excludes Routan & ID.4)

10214809

Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.

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(excludes Routan & ID.4)

10214807

Engine oil consumption measurement.

10214797

Customer states rattle noise from the underbody heat shields Customer states coolant leak Customer states blind spot...

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monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory Customer states cannot set seat memory

10214796

Customer states rattle noise from the underbody heat shields Customer states coolant leak Customer states blind spot...

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10214766

VW engine oil specifications.

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Update to model year applicability.

10214759

VW engine oil specifications.

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Update to attachments.

10214757

Checking engine oil during PDI.

10214472

Recommended fuel additive to avoid engine misfires.

10214471

Engine misfire diagnostic aid.

10212929

Engine oil pressure priming.

10212137

Customer states rattle noise from the underbody heat shields Customer states coolant leak Customer states front brake...

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noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory Customer states cannot set seat memory

10211928

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory Customer states cannot set seat memory

10210539

Update engine oil quality standard lists (attachments)

10210434

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10210403

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory

10210402

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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10210226

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10209446

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states MIL-on, fault P2422 stored in ECM Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10209265

Update engine oil quality standard lists (attachments)

10209132

Bevel box oil leak, update to bulletin technical background.

10209101

Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking ...

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Customer states front brake noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10209100

Engine oil consumption measurement.

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Update procedure and work sheet.

10208915

UPDATE - Engine Control Module Software Update (FED_EMS) - Updated VIN criteria

10208295

UPDATE - Engine Control Module Software Update (FED_EMS)

10208293

UPDATE - Engine Control Module Software Update (FED_EMS)

10208284

Update engine oil quality standard lists (attachments)

10206820

Update engine oil quality standard lists (attachments)

10205517

Update engine oil quality standard lists (attachments)

10205428

Update engine oil quality standard lists (attachments)

10202843

Update engine oil quality standard lists (attachments)

10201751

Update engine oil quality standard lists (attachments)

10201538

Some vehicles may have been produced with incorrectly manufactured front stabilizer coupling rod ball joint(s).

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If this condition exists in the vehicle, owners may notice a rattling or knocking sound coming from the front of the vehicle, especially while driving over rough or irregular road surfaces.

10201537

Some vehicles may have been produced with incorrectly manufactured front stabilizer coupling rod ball joint(s).

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If this condition exists in the vehicle, owners may notice a rattling or knocking sound coming from the front of the vehicle, especially while driving over rough or irregular road surfaces.

10199783

Update engine oil quality standard lists (attachments)

10198579

Update engine oil quality standard lists (attachments)

10198245

Properly checking and reading engine oil level instruction

10198232

Engine Misfire Diagnostic Aid.

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Updated to include additional model and model year applicability.

10198231

Engine oil consumption measurement.

10198230

Fuel Additive to Help Prevent Sporadic Misfire Faults

10197983

Update engine oil quality standard lists (attachments)

10193577

Update engine oil quality standard lists (attachments)

10190228

Update engine oil quality standard lists (attachments)

10187581

Customer states MIL-on with Misfire code Customer states fuel odor/leak in the rear part of the vehicle (without a...

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punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10187001

Customer states MIL-on with Misfire code No crank, no start Customer states fuel odor/leak in the rear part of the...

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vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10186980

Customer states MIL-on with Misfire code No crank, no start Customer states no voice output during calls / micro phone...

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inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10186979

Updated to include update recommended engine oil attachments.

10186976

Current Engine/Motor Control Module - J623- software causing erroneous fault(s).

10186592

Customer states MIL-on with P2421 Customer states MIL-on with Misfire code Customer states clutch pedal makes noise ...

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No crank, no start Customer states no voice output during calls / micro phone inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10186574

Current ECM software causing erroneous misfire faults.

10185678

Customer states MIL-on with P0556 Customer states MIL-on with P2421 Customer states MIL-on with Misfire code Customer...

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states clutch pedal makes noise No crank, no start Customer states no voice output during calls / micro phone inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10185677

Customer states MIL-on with P0556 Customer states MIL-on with P2421 Customer states MIL-on with Misfire code Customer...

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10185665

Body surfaces (engine compartment and underside of hood) are not directly visible (exposed) therefore do not match...

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exterior paint finish.

10185661

Current ECM software causing erroneous misfire faults.

10185219

Customer states MIL-on with P0556 Customer states MIL-on with P2421 Customer states MIL-on with Misfire code Customer...

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states clutch pedal makes noise No crank, no start Customer states no voice output during calls / micro phone inoperative Customer states seat memory inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10184286

Customer states MIL-on with P0556 Customer states MIL-on with P2421 Customer states MIL-on with Misfire code Customer...

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states clutch pedal makes noise No crank, no start Customer states seat memory inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10183580

Customer states MIL-on with P0556 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ ...

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P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on with P2421 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states MIL-on with Misfire code Customer states clutch pedal makes noise No crank, no start Customer states seat memory inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10183579

Customer states MIL-on with P0556 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ ...

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P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states MIL-on with Misfire code Customer states clutch pedal makes noise No crank, no start Customer states seat memory inoperative Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10182515

Oil consumption test updated to include additional models and model year applicability.

10181809

Customer states MIL-on with P0556 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ ...

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P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states MIL-on with Misfire code Customer states clutch pedal makes noise No crank, no start Customer states seat memory inoperative

10181808

Customer states oil leak from the engine Customer states MIL-on with P0556 "Customer states MIL-on with...

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P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Customer states seat memory inoperative

10181430

Customer states oil leak from the engine Customer states MIL-on with P0556 "Customer states MIL-on with...

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10181428

Customer states oil leak from the engine Customer states MIL-on with P0556 MIL-on P04F0 and/or P0441 Customer states...

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MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Customer states both headlights are cracked

10181425

Engine oil level checking, updated to include model year 2021

10180581

Customer states oil leak from the engine Customer states MIL-on with P0556 MIL-on P04F0 and/or P0441 Customer states...

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oil leak from the engine Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Customer states both headlights are cracked

10180115

Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states MIL-on with P0556 MIL-on...

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P04F0 and/or P0441 Customer states oil leak from the engine Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Customer states both headlights are cracked

10180114

Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...

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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Customer states both headlights are cracked Wind noise from front doors

10180113

Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...

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10179146

Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...

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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls

10178834

Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...

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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on with P0463 P2068 Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors

10178546

Customer states MIL-on with P0496 Customer states oil leak from the engine Customer states oil leak from the engine ...

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Customer states MIL-on with P0111 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken Customer states clutch pedal makes noise No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors

10178545

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states rattle noise from under vehicle Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors

10178544

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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10178423

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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10177865

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Driver seat heater inoperative Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177864

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177862

Customer states MIL-on with P0496 Customer states MIL-on with U0284Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111Customer states MIL-on with P0442 Customer states MIL-on with P2407 "Customer states MIL-on with P11A1/P11A2/P11A3/P11A4/P11A5/P11A6/P11A7/P11A8/ P11A9/P11AA/P11AB/P11AC/P11AD/P11AE/P11AF/P11B0" Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177421

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on with P2407 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Customer states noise heard when adjusting air distribution on HVAC controls Wind noise from front doors Customer states MIL-on with P0401

10177261

Customer states MIL-on with P0496 Customer states MIL-on with U0284 Customer states oil leak from the engine Customer...

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states oil leak from the engine Customer states MIL-on with P0111 Customer states MIL-on with P0442 Customer states MIL-on, HPFP mounting bolts loose/broken No crank, no start Customer states both headlights are cracked Wind noise from front doors Customer states MIL-on with P0401

Electrical

99 bulletins

11028490

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...

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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:

11026186

A "How To" activate Car Net 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected)

11020323

Remote Key Battery Replacement

11010030

Volkswagen is extending warranty coverage for the Front Door Wiring Harnesses on certain 2019-2023 Atlas and Atlas Cross...

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Sport vehicles identified by the U70 Warranty Key for 5 years / 60,000 miles (whichever occurs first) from the date that the 97GF recall was performed.

11010017

This Supporting FAQ is for the Atlas Front Door Wiring Harness Class Action Settlement for vehicles identified by U70...

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Warranty Key.

11008866

Inspecting sensors for damage

11007398

Battery testing

10251674

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S.

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Only) updated to adjust Flush machine filter pricing.

10249136

Addressing Cybersecurity or Vehicle Hack concerns

10242898

Flushing an R1234YF A/C circuit using a flush machine

10242897

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.

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Update Tool terminology

10239655

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

10238308

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

10238302

Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update

10236096

Battery adaptation procedure when battery label is missing.

10231888

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442...

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stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states seat belt won't retract Customer states AC inoperative

10231885

Procedure before remote key battery replacement

10231586

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump...

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keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Airbag light on B1225F1 Customer states seat belt won't retract Customer states AC inoperative

10231585

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump...

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keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10230981

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump...

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keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10230973

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump...

Read full bulletin

keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10230575

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442...

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stored in ECM memory Customer states noise from the front end Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10230574

Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end ...

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Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10228183

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in...

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ECM memory Customer states noise from the front end (usually right side) Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10228182

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in...

Read full bulletin

10228181

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in...

Read full bulletin

ECM memory Customer states noise from the front end (usually right side) Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10228178

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.

Read full bulletin

Updated to include additional model year applicability.

10228176

Park Assist Sensors Providing False Warnings.

Read full bulletin

Updated to include additional model year applicability.

10226800

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in...

Read full bulletin

ECM memory Customer states noise from the front end (usually right side) Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10226227

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in...

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ECM memory Customer states noise from the front end (usually right side) Customer states blind spot monitoring error in MFI Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10226225

Cleaning of R1234YF Refrigerant Circuit.

Read full bulletin

Updated to include additional model year applicability and front bumper R & I clarification.

10225526

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in...

Read full bulletin

ECM memory Customer states blind spot monitoring error in MFI Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10225525

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in...

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ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states blind spot monitoring error in MFI Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

10224851

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in...

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ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states noise from the front end Customer states blind spot monitoring error in MFI Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states AC inoperative

10224849

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in...

Read full bulletin

10224370

Battery adaptation when battery labels are missing.

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Update to model year applicability.

10220330

Trailer hitch installation and module activation.

Read full bulletin

Updated to include additional model and model year applicability.

10219053

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in...

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ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states coolant light on, coolant level low Customer states MIL-on, fault P19F7 P3081 P0116 and/or P0117 in the ECM Customer states noise from the front end Customer states blind spot monitoring error in MFI Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states Front Window - Wind Noise Customer states AC inoperative

10218957

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in...

Read full bulletin

10218956

Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in...

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10218611

Minimum battery charger requirements during software updates

10217668

Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults, leaks, etc.) ...

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Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states AC inoperative

10216557

Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults, leaks, etc.) ...

Read full bulletin

10215689

Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults, leaks, etc.) ...

Read full bulletin

Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states AC inoperative Customer states cannot set seat memory Customer states cannot set seat memory

10215688

Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults, leaks, etc.) ...

Read full bulletin

10214799

Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults, leaks, etc.) ...

Read full bulletin

Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory Customer states cannot set seat memory

10214769

Battery Testing and Charging using VAS6161 and or GRX3000VAS

10214750

Software Version Management (SVM) instruction.

Read full bulletin

Update to require 70amp minimum battery charger during procedure.

10212159

In-car WIFI inop or malfunctioning.

Read full bulletin

Proactively permits future over the air updating of various control modules.

10212133

Battery Testing and Charging using recommended VW test equipment.

10211688

Inspect the front seat thorax airbag wiring end connector for damage or poor connection, updated warranty table service...

Read full bulletin

number.

10210433

Parking Assist Sensors Providing False Warnings.

10210224

Update programming ECM.

Read full bulletin

Return model year 2020 & 2021 applicability despite RVU campaign.

10209286

SERV_ACT - Connected Services (OCU3 High Module) Software Update

10209285

SERV_ACT - Connected Services (OCU3 High Module) Software Update

10208920

Discharged Battery, Diagnosis for excessive current draw.

10208292

Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...

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suspension Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10208291

Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front...

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suspension Customer states blower stays on Any TDI within the vehicle/MY range

10208280

checking/ repair door wiring harness connector for various DTCs or erratic window operation.

10207829

Modified diagnosis for Car Net 2.0 - Emergency Call Module and Communication Unit -J949- Green Light Does Not Illuminate

10206956

Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...

Read full bulletin

Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206951

Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields ...

Read full bulletin

Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206825

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range

10206824

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

10206822

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

10206821

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

10205524

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

10205523

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states Electrical System not Working Correctly Message with P0CFF and/or P2B28 in HV Battery Customer states noise from front suspension Customer states airbag light on Any TDI within the vehicle/MY range

10205522

Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302,...

Read full bulletin

P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states airbag light on

10205521

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...

Read full bulletin

P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states airbag light on

10205520

Cleaning of R1234YF Refrigerant Circuit.

Read full bulletin

Updated to include Atlas front bumper R & I w/ labor operation number

10205518

Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.

10205494

Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module...

Read full bulletin

-623- after repair.

10203473

Door wiring harness connectivity faults and/or erratic symptoms.

10203453

Update Programming for Driver Assistance Module (A5) -R242- .

Read full bulletin

Update to 2021 Atlas Cross Sport VIN range.

10202346

Update Programming for Driver Assistance Module (A5) -R242- .

10201749

ECM update programming for erroneous EVAP faults.

10201484

Cleaning of R1234YF Refrigerant Circuit.

Read full bulletin

Updated to add "Atlas Only" to clamping washer required part in parts table.

10200722

Ready status for J949 Emergency Call Module and Communication Unit.

Read full bulletin

Model/model year update to existing tip.

10200459

Cleaning of R1234YF Refrigerant Circuit.

Read full bulletin

Updated to correct part number.

10199922

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Hood release...

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inoperative Customer states MIL-on with P0401

10199786

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...

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MIL-on with P0461 in the ECM Customer states front suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative Customer states MIL-on with P0401

10199785

Cleaning of R1234YF Refrigerant Circuit

10199227

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0461 in the ECM Customer states front...

Read full bulletin

suspension noise while driving Customer states the rear view mirror is loose Hood release inoperative

10198628

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0461 in the ECM Customer states front...

Read full bulletin

suspension noise while driving Hood release inoperative

10198227

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0461 in the ECM Customer states front...

Read full bulletin

suspension noise while driving 3rd row seat lift strap detached Hood release inoperative

10197984

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0461 in the ECM Customer states front...

Read full bulletin

suspension noise while driving 3rd row seat lift strap detached Hood release inoperative Rear tailgate strut broken/loose/detached

10193921

Customer states MIL-on with P013E in the ECM Customer states front suspension noise while driving 3rd row seat lift...

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strap detached Hood release inoperative Rear tailgate strut broken/loose/detached

10190527

Trailer hitch install, module programming, Update to existing Tip

10189593

Rest procedure for Control Module for Emergency Call Module and Communication Unit -J949-

10189158

Key battery diagnosis, updated to include additional model year applicability.

10188559

Remote Key Battery replacement.

Read full bulletin

Updated to include additional models and model year applicability.

10185676

Battery testing. Updated to include additional model and model year applicability.

10184285

Instruction on how to create S/D cards used to update programming on various control modules.

10182427

The indicators for the lane assist system may not show up in the instrument panel display due to a missing control...

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module software configuration.

10182426

The indicators for the lane assist system may not show up in the instrument panel display due to a missing control...

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module software configuration.

10177239

"CHANGED TITLE TO: 2021 VW Maintenance Schedule - All Model Gasoline Vehicles Additional Maintenance Items: Spark...

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Plugs Replace at 40,000 Miles or 4 years, whichever comes first: CHANGED TO ""Only Arteon, Passat, Golf R"""

10174571

Voltage Drop Testing.

Read full bulletin

Updated for picture clarity.

10174460

Voltage Drop Testing.

Other

86 bulletins

11027254

Diagnosis for Excessive Current Draw.

11025452

Coolant Bleed Procedure

11025442

GFF Requirements regardless of concern plus System flush requirement

11025437

G12Evo can now be mixed with previous coolants.

11022722

Activation

11021376

How to activate CAR NET including additional diagnostics

11018939

MIB Recovery Solution

11014950

CV Boot replacement

11014947

Water migration under the RAPGARD protection when vehicle arrives at dealership.

11012470

Internal Moisture Accumulation

11010021

Additional reporting

11008861

Fluid requirements

11007396

Car-net 2.0 may not fully complete the initial Register and Pairing process (R&P) after removal of

11007387

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

11005826

Car-net 2.0 may not fully complete the initial Register and Pairing process (R&P) after removal of

11005817

Mandatory Fastener Replacement

11001497

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

10250541

Remote Key testing & replacement.

10249135

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10247536

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners...

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manual and videos available at knowyourvw.com.

10247175

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10242894

Safety Related Inquiry and Reporting

10241198

Helpline & Parts Dept.

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contact information.

10239654

Diagnostic assistance for excessive static current draw

10238320

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10237418

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10235143

This Document informs dealers on VWP-23-04

10233280

Generator Replacement

10233277

Driving Profile Selection Control Head -E881- Failure due to Contamination.

10233262

KESSY Key Adaptation.

10233223

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

10231587

This Document informs dealers on VWP-23-01

10230971

Water migration underneath transportation covering (RAPGARD).

10230569

Driver Seat, Memory Set procedure.

10217666

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10214806

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10213875

Release Notes Supplement.

10213874

Mandatory Installation from Web-Server.

10213873

Mandatory Installation from Web-Server.

10212129

Diagnostic aid for DTC P0088 & P1025.

10210428

This dealer memo is an informational memo explaining the new mobile app (formerly Car-Net app) as well as new tips for...

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March.

10209447

This Document informs dealers on VWC-22-08

10209130

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10208917

Coolant System testing assistance

10206816

Fault code U019900, U020000, B101729, B101715, B103611, B103629 along with Various Warnings

10203676

This Document was revised to include 2022 Model Year information

10203608

Rear lid, loss of basic settings.

10203472

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10203452

Diagnostic assistance for Hands free calling, Voice commands, Emergency call and Communication.

10202838

Diagnosis assistance for DTC B1225F1

10202581

Additional safety related Inquiry and Reporting instruction.

10202344

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

10202216

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

10201476

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10200723

Rest procedure for OCU

10200450

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10199226

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10199225

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10198577

Vehicle delivery by-pack instruction.

10198168

Car-Net technical handling.

10194520

Radiator Shutter -V544- diagnostic assistance

10193032

New document

10193008

Liquid Applied Transit Coating Removal Process

10190227

Memory seat function may become inoperative due to seat memory parameterization.

10190221

Parts ordering information

10189157

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10187574

MQB KESSY adaptation tip.

10187572

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10187517

Diagnostic Tool, log in usage.

10187512

This Document was revised to include 2021 Model Year

10186972

New Doc

10186583

Data link diagnostics and tips

10186570

MQB KESSY adaptation tip

10185653

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

10185211

Rear lid basic settings

10185155

This special notice is to inform dealers to return the part numbers listed (State of California only).

10185154

This special notice is to inform dealers to return the part numbers listed if it meets the criteria provided.

10183306

New Document

10183299

New Document

10182509

This special notice is to inform dealers to return the part numbers listed and order the superseded part numbers.

10181413

Mandatory fastener.

10181412

This special notice is to inform dealers to return the part numbers listed if they meet the criteria.

10180155

Added new graphic to reflect where to find MY 21 information

10178422

metadata adjustment.

10178421

To include additional model year applicability and procedural steps for A.C.

Read full bulletin

line pin removal & installation.

10176399

Apple Car Play Information

Software & Calibration

45 bulletins

11008853

How to manage software versions using VW diagnostic Tool

10250803

Bevel box leaking, update to Arteon labor operation numbers.

10238301

Software Version Management (SVM) instruction.

10228180

Update model year applicability to include 2023.

10226547

ACC Calibration Process

10226222

Instruction for set-up of SD creator to obtain Software updates.

Read full bulletin

Bulletin updated to include additional certificate information.

10224842

Instruction for set-up of SD creator to obtain Software updates.

Read full bulletin

Bulletin updated to include additional model year applicability.

10224841

Update to the transport mode removal test plan under the Service title.

10220342

update to required vehicle wash shampoo.

10215687

In-car WIFI inop or malfunctioning.

Read full bulletin

Updated to include additional labor operation number to warranty table.

10212136

Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning...

Read full bulletin

solution in warranty table.

10209098

MQB KESSY adaptation tip.

Read full bulletin

Updated to include Taos.

10208918

Bevel Box leak, updated to include additional labor operation number and time units per SAGA updates.

10208466

Update model and model year applicability, introduce new coolant G12Evo.

10206949

Over-the-Air Software Updates dealer communication

10205492

Volkswagen is inviting selected corporate vehicle drivers to participate in a voluntary program designed to validate the...

Read full bulletin

effectiveness of using an over-the-air (OTA) process for software updates.

10204722

This bulletin contains general instructions for software updates.

10203679

Diagnostic assistance for DTC U019900 & U020000.

Read full bulletin

Update metadata for applicable model (BW)

10203476

Update to model year applicability.

10201941

Over the air SW flash for OCU3 Low 302

10201937

Over the air SW flash for OCU3 Low 302 Over the air SW flash for MIB 805

10200724

Creak noise when turning, update to VIN range and Warranty time units per SAGA updates.

10200454

SD creator instruction, updated to include model year 2022.

10200453

Immobilizer Key adaptation test plan.

Read full bulletin

Update to model applicability.

10199784

Bevel box leak. Update to warranty table for clarity.

10198233

Software Version Management (SVM)

10193030

Bevel box leak. Update to remove labor operation number 44051900 per Saga and Elsa updates.

10189596

Bevel box leak. Update to include a manufactures date break.

10189159

Immobilizer Key/Key Remote Adaptation Test Plan, updated to include additional model and model year applicability.

10187577

Update to top tier brochure purchasing url.

10186978

Software Version Management (SVM) instruction updated to include model year 2021

10186578

Updated to include an additional model year applicability.

10185216

Updated key ordering protocol

10183509

Update to include additional components in parts table.

10182514

Update to model and model year applicability and remove WISE claiming information.

10180556

Updated to include additional models and model year applicability.

10180111

Updated to include additional models and model year applicability.

10178420

Metadata update.

10176951

Water Migration Under the RAPGARD transportation protection.

Read full bulletin

Updated to include additional model year applicability

10176770

Update brochure part number and recording URL.

Read full bulletin

Update model and model year applicability.

10176396

Updated to include model year 2021

10176395

Updated to include 2021 Model year applicability.

10176289

Update to include 2020-2021 model and model year applicability.

10174476

Updated to include additional models and model year applicability.

10174470

Generator replacement, updated to include model years 2020 & 2021

Infotainment

29 bulletins

11020324

This OTA update provides improvements to GPS positioning accuracy in the navigation system and the reliability of...

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connectivity.

11018926

This OTA update provides improvements to GPS positioning accuracy in the navigation system and the reliability of...

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connectivity.

11018923

This OTA update provides improvements to GPS positioning accuracy in the navigation system and the reliability of...

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connectivity.

10253192

Infotainment Worksheet (U.S.

Read full bulletin

Only)

10252030

Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions,...

Read full bulletin

Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions

10245226

MIB3 Infotainment Poor Radio Quality

10244527

MIB infotainment system recovery for unresponsive condition.

10239652

Update programming for MIB3 infotainment system

10233241

Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby

10226797

Over-the-Air (OTA) Software Update Available for Infotainment System

10220335

MIB3 CarPlay Connectivity Issues.

10220334

MIB3 CarPlay Connectivity Issues.

10216547

91CZ, 91DC and 91Di - Infotainment System Software Update - Closure announcement

10214462

Infotainment System reset.

10208914

Infotainment System Software Update - 91Di code added for USA only

10208276

Infotainment System Software Update - Golf models added

10207827

Infotainment System Software Update

10207825

Infotainment System Software Update

10206941

Infotainment System Software Update

10200561

MIB3 Infotainment software update.

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Update to warranty table time units.

10200462

MIB3 Infotainment software update.

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Updated to clarify GFF Time Units.

10200461

MIB3 Infotainment software update.

10200460

MIB3 Infotainment software update.

10198169

Navigation for addressing incorrect Part direction.

10197981

Infotainment diagnosis updated to include Taos model

10193029

Liquid Applied Transit Coating Removal Process.

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Necessary to re-publish because of I.T. mishap causing the publication not to display on websites.

10191559

Elsa2Go campaign information is now 100% aligned with ElsaPro.

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This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy.

10185218

False manufacturing DTC stored in MIB3 Infotainment system.

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No repair required.

10183413

MQB3 Radio feature explanation.

Transmission

24 bulletins

11025440

Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.

11025439

Diagnosing Manual Transmission Noise

11008860

Manual transmission noise diagnosing

10238310

Automatic Transmission Fluid Requirements

10238309

Noise Diagnostic for Manual Transmission vehicles.

10218953

Manual transmission noise diagnostic assistance

10214473

Auto Trans fluid requirements.

10203610

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...

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10203479

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...

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10203455

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...

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P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in.

10202854

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301,...

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10202349

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...

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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states airbag light on Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201755

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...

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noise during clutch pedal operation Customer concern of vehicle door hard to close/out of adjustment Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201543

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states...

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noise during clutch pedal operation Customer states no crank/no start. Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201488

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.

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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201487

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.

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Vehicle is towed in. Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201486

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Customer states no crank/no start.

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Vehicle is towed in. Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10201485

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...

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release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10200754

Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood...

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release inoperative Customer states MIL-on with P0401

10200563

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...

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noise during clutch pedal operation Hood release inoperative Customer states there is a popping/clicking noise while operating temperature settings Customer states MIL-on with P0401

10200463

Customer states MIL-on with P013E in the ECM Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states...

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noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401

10199376

Update programming for ECM & DCTs P0300 thru P0304

10197674

Reverse gear function note.

10188558

Transmission Fluid requirements updated to include additional model year applicability.

Fuel System

18 bulletins

11025432

EVAP and Leak Detection Pump replacement components.

11025431

A list of suggested fuel stations

11021378

Fuel Additive

11014948

EVAP Components replacement

11008852

Recommended Gasoline Quality

10238298

Gasoline fuel additive

10232176

EVAP components available separately or as an assembly.

10222093

DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).

10214745

Gasoline quality check.

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Update to model and model year applicability.

10214485

Gasoline quality.

10198166

VW approved gasoline fuel additive, update to include additional models and model year applicability.

10189317

Customer states MIL-on P0087, P0148 and/or P053F Customer states wind noise from the side mirror or door area MFI in...

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cluster warning U0199 Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10188564

Customer states MIL-on P0087, P0148 and/or P053F Customer states radio is freezing, rebooting, or blank display.

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Customer states wind noise from the side mirror or door area MFI in cluster warning U0199 Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10188563

Customer states MIL-on P0087, P0148 and/or P053F Customer states radio is freezing, rebooting, or blank display.

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MFI in cluster warning U0199 Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10188553

VW approved gasoline fuel additive, update to include additional models and model year applicability.

10187870

Customer states MIL-on P0087, P0148 and/or P053F MFI in cluster warning U0199 Customer states fuel odor/leak in the...

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rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10180530

Symptom based diagnostic assistance for high pressure fuel pump being out of time.

10180093

Symptom based diagnostic assistance for high pressure fuel pump being out of time.

HVAC & Climate

18 bulletins

11018938

How to check for HVAC system leaks using nitrogen.

11011374

HVAC duct cleaning and deodorizing

10249414

A/C Compressor leak diagnosis

10245617

Reporting procedure for A/C compressor replacement regardless of the reason for failure.

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Update to model year applicability and new warranty GFF labor operation number

10226226

A/C requirements, update to model year applicability.

10217846

Additional instruction before replacing A/C compressor.

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Updated to include additional model and model year applicability.

10214484

Refrigerant leak diagnosis using Nitrogen.

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Updated to include ID.4

10214482

Refrigerant leak diagnosis using Nitrogen.

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Updated to include additional model and model year applicability.

10200452

Update models and model year applicability to existing Tip for climate control settings.

10199924

A/C Compressor replacement requirements, updated to include additional model year applicability.

10194497

R1234YF A/C Flush instruction, updated instruction step 27.

10193924

Removing musty odor from A/C system.

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Updated to include additional model and model year applicability.

10189595

A/C system flush instruction.

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Updated to include an additional flush machine.

10189160

A/C cap leak diagnosis.

10186589

A/C requirements, update to title.

10183576

Using Nitrogen to assist in finding A/C refrigerant leaks.

10181982

Using Nitrogen to assist in finding A/C refrigerant leaks.

10179139

Statement referring to TB 2043893 removed.

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To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement

Brakes

18 bulletins

11018936

Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).

11016584

Brake Repair or Replacement Information

11001522

These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...

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Settlement

11001494

These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...

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Settlement

10239659

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

10239637

Brake repair or replacement instruction.

10218612

Customer states rattle noise from the underbody heat shields Customer states brake noise, dust and uneven pad wear ...

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Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states coolant light on, coolant level low Customer states MIL-on, fault P19F7 P3081 P0116 and/or P0117 in the ECM Customer states noise from the front end Customer states blind spot monitoring error in MFI Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states AC inoperative

10217847

Customer states rattle noise from the underbody heat shields Customer states brake noise, dust and uneven pad wear ...

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Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states noise from the front end Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states AC inoperative

10217669

Customer states rattle noise from the underbody heat shields Customer states brake noise, dust and uneven pad wear ...

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Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states AC inoperative

10216555

Unwanted Autonomous Braking instruction.

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Updated to include additional models and model year applicability.

10214795

Brake Rotor, Vibration / Pulsation.

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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.

10214771

Vibration / Pulsation or Noise when Braking.

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Update to include model year and worksheet.

10214748

Brake repair or replace worksheet.

10208921

Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states front brake...

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noise Customer states blower stays on Customer states cannot set seat memory Customer states cannot set seat memory Any TDI within the vehicle/MY range

10207832

Brake Rotor, Vibration / Pulsation Instruction (U.S.

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Only)

10205519

Bake Vibration, Pulsation, Noise when braking during PDI

10199496

Gathering of data for Autonomous Emergency Braking

10189308

Information on the location of trailer brake controller connector and adapter harness creation.

Body & Paint

17 bulletins

11026185

Replace Door Lock and Cap.

11010024

Lack of paint under roof

11008846

Wind & Water Leak Checking

10247535

Paint inspection during Perfect Delivery Inspection (PDI)

10243301

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision.

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Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

10243298

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions.

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Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

10241197

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions

10241196

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension

10220331

Pop noise heard from the roof rail area while driving.

10206817

Water under transportation wrapping appears as paint defect.

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Update model year applicability.

10201479

Republication of archived technical tip for water leak testing fixture.

10193007

Hood latch input required for adapting immobilizer test plan success.

10187516

Calibration Mirror(s) information for special tool VAS 6430

10181979

How to remove paint protection during Perfect Delivery Inspection.

10180527

Door lock concern diagnosis

10180522

Door lock concern diagnosis

10180108

Door lock concern diagnosis

Lighting

14 bulletins

11021373

What to do if customer mentions water droplet within tail lights.

11011375

moisture witin rear tail lamp assembly

11010025

Green Light Does Not Illuminate

11005830

Phyical condensation within Taillamp cluster is an optical phenomenon and does not affect the function of the...

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taillights.

10230859

Headlight Variants and Identification, update to model year applicability.

10228175

Taillight Cluster Condensation.

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Updated to include additional model year applicability.

10216853

Headlight Variants and Identification.

10210225

Exterior Lights, Moisture Accumulation.

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Update model year applicability to include 2022.

10209421

Condensation in Taillight Cluster.

10188562

Exterior lighting moisture in lens updated to exclude LED lighting.

10181423

Basic headlight and Top Performance headlight identification.

10177859

CarNet, No green light at PDI

10174992

Addressing no green light for Car-Net.

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Update title.

10174990

Addressing no green light for Car-Net.

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Update text to clarify procedure.

Suspension

9 bulletins

11026184

What is and what is not a leaking suspension strut.

11021372

How to identify and when to replace a leaking strut

10232117

Strut or Shock leak assessment.

10206959

Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer...

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states blower stays on Any TDI within the vehicle/MY range

10191131

Customer states front suspension noise while driving 3rd row seat lift strap detached Hood release inoperative Rear...

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tailgate strut broken/loose/detached

10190250

Customer states MIL-on P0087, P0148 and/or P053F Customer states front suspension noise while driving Rear tailgate...

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strut broken/loose/detached

10189597

Customer states MIL-on P0087, P0148 and/or P053F Customer states front suspension noise while driving MFI in cluster...

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warning U0199 Rear tailgate strut broken/loose/detached

10189592

Customer states MIL-on P0087, P0148 and/or P053F Customer states front suspension noise while driving MFI in cluster...

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warning U0199 Rear tailgate strut broken/loose/detached Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

10189318

Customer states MIL-on P0087, P0148 and/or P053F Customer states front suspension noise while driving MFI in cluster...

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warning U0199 Customer states fuel odor/leak in the rear part of the vehicle (without a punctured fuel tank, hoses or pipes) or difficulty fueling fuel tank or fuel coming back up filler neck

Air Bags & Safety

6 bulletins

11001503

Forigen objects inside seat belt buckle

10249138

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

10231584

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.

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Update to model year applicability.

10214798

Customer states rattle noise from the underbody heat shields Any thermostat related concerns (faults, leaks, etc.) ...

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Customer states blind spot monitoring error in MFI Customer states blower stays on Customer states airbag light on Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory Customer states cannot set seat memory

10213836

Airbag Issues.

10210223

Airbag Light Illuminated, DTCs Stored

Pre-Delivery & Maintenance

5 bulletins

11026177

Warranty Instruction and guidance

11010011

Vehicle Concerns Before Recall Repair Available

10210467

Working with Service Campaigns that have Over-the-Air (OTA) Capability

10185652

"Additional Maintenance Items: Dust & Pollen Filter: Change ""40,000 miles or 2 years, whichever occurs first"""

10178589

Recall Reminder Part Labels

Tires & Wheels

3 bulletins

11026174

Alignment sheet submission.

11018934

Using Alignment Sheet Submission Form

10228174

Required Alignment Submission form.

Steering

1 bulletin

11028492

Assessment of Damage to steering wheel leather

2021 Volkswagen Atlas Cross Sport TSBs

Categories

Engine

Electrical

Other

Software & Calibration

Infotainment

Transmission

Fuel System

HVAC & Climate

Brakes

Body & Paint

Lighting

Suspension

Air Bags & Safety

Pre-Delivery & Maintenance

Tires & Wheels

Steering