2023 Volkswagen Arteon TSBs
260 Technical Service Bulletins across 16 categories
Categories
Engine
74 bulletinsOil Consumption Measurement and Electronic Oil Consumption Measurement
Volkswagen Engine Oil Standards
Instruction, how to lubicate engine before initial start.
Lubricating engine components before reassembly.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
Paint color and/or finish of the engine compartment may not match the exterior paint color
Update Programming software of the Engine/Motor Control Module -J623- to improve thermostat performance.
Engine Light ON, DTCs P2004,P2006,P2014 or P2015 Stored in Engine Motor Control Module, Replace Intake Manifold Runner...
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Control Valve -N316-
Contamination within the Intake maniold runner control module causing the valve to stick closed.
How to measure engine oil consumption.
Proper engine oil level before leaving the factory.
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Volkswagen Engine Oil Quality Standards (U.S.
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Volkswagen Engine Oil Quality Standards
Identifying and Mixing Engine Coolant
Engine Oil Standards
A list of engine oil that meet Volkswagen Engine Oil Standards
How to perform the engine oil consumption measurement
Checking Engine Oil and correctly reading dip stick
Engine Misfire Diagnostic Aid
Fuel additive to help with misfire faults
Engine Oil Standards
An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy.
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A new and improved engine cover is now available and will be installed on affected vehicles free of charge. Revised: A second wave of vehicles has been added to this service action.
An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy.
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A new and improved engine cover is now available and will be installed on affected vehicles free of charge. Revised: A second wave of vehicles has been added to this service action.
Engine oil quality standards
Engine Oil Pressure-Priming
Engine Assembly Tip
Engine Replacement Tip
Engine No Start, ECM shorted due to incorrect battery removal
Engine oil quality standards
Engine oil quality standards
An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy.
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A new and improved engine cover is now available and will be installed on affected vehicles free of charge.
An engine cover was either not installed during vehicle production, or was removed as part of a previous recall remedy.
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A new and improved engine cover is now available and will be installed on affected vehicles free of charge.
Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states...
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Mill-on, P0462 and/or P0463 stored in ECM memory Customer states engine oil leak Customer states fuel gauge does not read full after filling the fuel tank Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
Contamination within Intake Runner Control Valve (N316)
Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree...
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Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
VW Engine oil quality standards
VW Engine oil quality standards
Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
VW Engine oil quality standards
Update to Volkswagen engine oil standards
Volkswagen Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Standards, updated to include model year 2024.
Engine Oil Consumption Measurement Instruction and Work sheet.
Correct engine oil level during Perfect Delivery Inspection (PDI)
Gasoline quality information in regards to gasoline engine performance.
Diagnostic Aid for engine misfire.
Volkswagen Engine oil quality standards, update to attachments.
Introduce new engine coolant compatible with all models and all model years.
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the...
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Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines.
Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
Volkswagen Carefree Maintenance Program ? Gasoline Engines Model Year 2015 and Newer
Engine oil quality standards, update to attachments.
Volkswagen Engine Oil Quality Standards
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments.
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(excludes Routan & ID.4)
Engine oil consumption measurement.
VW engine oil specifications.
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Update to model year applicability.
Checking engine oil during PDI.
Recommended fuel additive to avoid engine misfires.
Engine misfire diagnostic aid.
Engine oil pressure priming.
Other
59 bulletinsHeat Sensative Trouble Shooting Explanation.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Repair or Replace Information
Replacement instruction
Differences between a leak and seepage
Permission to change Daily Order upgraded to RED Order
MIB3 Recovery Solution
Inquiries
Difference between Component fluid leakage and seepage
Condition is normal due to cold fresh air and humidity
Moisture Accumulation
Safety Related Inquiry and Reporting
Guided Fault Finding Requirement for Component Replacement
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Diagnosis for Excessive Current Draw.
PDI Instruction
Coolant Bleed Procedure
GFF Requirements regardless of concern plus System flush requirement
G12Evo can now be mixed with previous coolants.
Activation
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
How to activate CAR NET including additional diagnostics
MIB Recovery Solution
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
CV Boot replacement
Water migration under the RAPGARD protection when vehicle arrives at dealership.
What to do if accessory pack is missing, incorrect or damaged during Perfect Delivery Inptection.
Internal Moisture Accumulation
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Additional reporting
The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of...
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any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary.
Fluid requirements
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Car-net 2.0 may not fully complete the initial Register and Pairing process (R&P) after removal of
Car-net 2.0 may not fully complete the initial Register and Pairing process (R&P) after removal of
KESSY Key adaptation
Mandatory Fastener Replacement
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Remote Key testing & replacement.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners...
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manual and videos available at knowyourvw.com.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Various driver assist features do not work or are able to be switched on.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Safety Related Inquiry and Reporting
Helpline & Parts Dept.
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contact information.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Diagnostic assistance for excessive static current draw
Generator Replacement
KESSY Key Adaptation.
This Document informs dealers on VWP-23-01
Water migration underneath transportation covering (RAPGARD).
Sirius Inoperative.
Driver Seat, Memory Set procedure.
Release Notes Supplement.
Mandatory Installation from Web-Server.
Mandatory Installation from Web-Server.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Electrical
33 bulletinsSteering wheel sensor mat (hands on detection) and software deviation in the steering wheel detection control module...
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-1158-.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) No battery diagnosis - Inconclusive test result.
Emergency Call Module - J949- replacement part must be programmed to latest software.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Damage Inspection of Park assist sensors
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle...
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programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
A "How To" activate Car Net 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected)
Remote Key Battery Replacement
The diagnostic code B2F0100 with symptom code 1124417 in the front sensors/front camera for driver assist systems...
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control unit -R242-
Replacing cretain control modules will require specific Guided Fault Finding (GFF) direction.
Replace Steering Wheel Steering Wheel Sensor Mat
Inspecting sensors for damage
Battery testing
Travel Assist Not Available due to hardware deviation of the sensor mat (hands on detection).
After the pre-delivery inspection (PDI) has been performed (transport mode has been deactivated), the CarNet LED in the...
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roof module does not turn green.
Hardware-related deviation of the sensor mat ("hands on detection") in the steering wheel and software-related deviation...
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in the steering wheel touch detection control module -J1158-.
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S.
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Only) updated to adjust Flush machine filter pricing.
Addressing Cybersecurity or Vehicle Hack concerns
Flushing an R1234YF A/C circuit using a flush machine
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger.
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Update Tool terminology
Hardware-related deviation of the sensor mat ("hands on detection") in the steering wheel and software-related deviation...
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in the steering wheel touch detection control module -J1158-.
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update
Battery adaptation procedure when battery label is missing.
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used after an ECM Replacement
Instructional document regarding the installation of a hotfix for the ODIS service software.
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Hotfix is to be used after an ECM Replacement
Procedure before remote key battery replacement
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger.
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Updated to include additional model year applicability.
Park Assist Sensors Providing False Warnings.
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Updated to include additional model year applicability.
Cleaning of R1234YF Refrigerant Circuit.
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Updated to include additional model year applicability and front bumper R & I clarification.
Minimum battery charger requirements during software updates
Software Version Management (SVM) instruction.
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Update to require 70amp minimum battery charger during procedure.
Brakes
15 bulletinsBrake rotor resurfacing
customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
Identify and resurfacing brake rotors.
Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
Warranty brake rotor machining is allowed between 6 and 12 months or 6,000 and 12,000 miles
Brake Repair or Replacement Information
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action...
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Settlement
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
How to handle Brake noise or Pulsation during Perfect Delivery Inspection (PDI)
Brake repair or replacement instruction.
Unwanted Autonomous Braking instruction.
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Updated to include additional models and model year applicability.
Brake Rotor, Vibration / Pulsation.
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Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Vibration / Pulsation or Noise when Braking.
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Update to include model year and worksheet.
Brake repair or replace worksheet.
Software & Calibration
13 bulletinsOver-the-Air Software Update Dealer Recovery Process
Over-the-Air Software Update Dealer Recovery Process
Your vehicle is currently eligible for the 91UB software update designed to:
Update Programming
How to manage software versions using VW diagnostic Tool
Travel Assist Not Available.
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TB updated to correct metadata PR Codes
Software Version Management (SVM) instruction.
Update model year applicability to include 2023.
ACC Calibration Process
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional certificate information.
Instruction for set-up of SD creator to obtain Software updates.
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Bulletin updated to include additional model year applicability.
update to required vehicle wash shampoo.
This bulletin contains general instructions for software updates.
Fuel System
10 bulletinsSuggested fuel additive
EVAP and Leak Detection Pump replacement components.
A list of suggested fuel stations
Fuel Additive
EVAP Components replacement
Recommended Gasoline Quality
Gasoline fuel additive
EVAP components available separately or as an assembly.
Gasoline quality check.
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Update to model and model year applicability.
Gasoline quality.
Infotainment
9 bulletinsThis OTA update addresses a potential issue with special characters being broadcast over HD radio.
Update Programming of MIB Infotainment
This OTA update provides improvements to GPS positioning accuracy in the navigation system and the reliability of...
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connectivity.
This OTA update provides improvements to GPS positioning accuracy in the navigation system and the reliability of...
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connectivity.
This OTA update provides improvements to GPS positioning accuracy in the navigation system and the reliability of...
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connectivity.
Infotainment Worksheet (U.S.
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Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions,...
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Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
Update programming for MIB3 infotainment system
Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby
HVAC & Climate
8 bulletinsHow to check for HVAC system leaks using nitrogen.
HVAC duct cleaning and deodorizing
A/C Compressor leak diagnosis
Reporting procedure for A/C compressor replacement regardless of the reason for failure.
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Update to model year applicability and new warranty GFF labor operation number
A/C requirements, update to model year applicability.
Additional instruction before replacing A/C compressor.
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Updated to include additional model and model year applicability.
Refrigerant leak diagnosis using Nitrogen.
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Updated to include ID.4
Refrigerant leak diagnosis using Nitrogen.
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Updated to include additional model and model year applicability.
Tires & Wheels
7 bulletinsWarranty Alignment Worksheet
Alignment Submission Form
Alignment sheet submission.
Using Alignment Sheet Submission Form
Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load,...
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determining the correct load chapter in certain 2023-2024 model year owner's manuals. Affected owners will receive a copy of the supplement via first-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the owner's manual supplement by mail.
Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load,...
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determining the correct load chapter in certain 2023-2024 model year owner's manuals. Affected owners will receive a copy of the supplement via first-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the owner's manual supplement by mail.
Required Alignment Submission form.
Transmission
7 bulletinsCautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
Diagnosing Manual Transmission Noise
Manual transmission noise diagnosing
Automatic Transmission Fluid Requirements
Noise Diagnostic for Manual Transmission vehicles.
Manual transmission noise diagnostic assistance
Auto Trans fluid requirements.
Lighting
6 bulletinsWhat to do if customer mentions water droplet within tail lights.
moisture witin rear tail lamp assembly
Green Light Does Not Illuminate
Phyical condensation within Taillamp cluster is an optical phenomenon and does not affect the function of the...
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taillights.
Taillight Cluster Condensation.
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Updated to include additional model year applicability.
Exterior Lights, Moisture Accumulation.
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Update model year applicability to include 2022.
Air Bags & Safety
5 bulletinsThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit...
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replacement airbag inflators that are being installed in used vehicles.
Forigen objects inside seat belt buckle
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment.
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Update to model year applicability.
Airbag Issues.
Steering
4 bulletinsAssessment of Damage to steering wheel leather
Hardware deviation of the steering wheel touch detection.
Replace steering wheel cover.
Replace steering wheel cover.
Body & Paint
4 bulletinsHow to handle a suspected paint flaw during PDI
Lack of paint under roof
Wind & Water Leak Checking
Paint inspection during Perfect Delivery Inspection (PDI)
Suspension
3 bulletinsWhat is and what is not a leaking suspension strut.
How to identify and when to replace a leaking strut
Strut or Shock leak assessment.
Pre-Delivery & Maintenance
3 bulletinsWarranty Instruction and guidance
Vehicle Concerns Before Recall Repair Available
Handling instruction for accessory pack components during perfect delivery inspection (PDI).