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2016 Victory Hardball TSBs

9 Technical Service Bulletins across 3 categories

Engine

5 bulletins
10179032

This Voice of Victory has been released to clearly define Victory Motorcycles expectations when filing a warranty claim...

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related to shipping and/or concealed crate damage. In the event that damage occurs during the shipping process, or that damage is concealed under the shipping bag, it is critical to adhere to the claim steps outlined in this communication.

10178938

Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for...

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the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.

10178937

Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for...

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the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.

10178934

Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads /...

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Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.

10178932

Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models...

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may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.

Other

3 bulletins
10179065

There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting...

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times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.

10179063

This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and...

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PCDX training.

10179060

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE.

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We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

Pre-Delivery & Maintenance

1 bulletin
10179064

PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience.

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The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.