2016 Victory Cross Country TSBs

related to shipping and/or concealed crate damage. In the event that damage occurs during the shipping process, or that damage is concealed under the shipping bag, it is critical to adhere to the claim steps outlined in this communication.

the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.

the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.

Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.

may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.

times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.

PCDX training.

We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.