Powered byNHTSA|EPA|Community Reports
HomeTSBsToyota2018 Sienna

2018 Toyota Sienna TSBs

300 Technical Service Bulletins across 14 categories

Infotainment

74 bulletins
11028722

Some 2018 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11022964

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low.

11019332

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.

Read full bulletin

The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11018329

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.

Read full bulletin

The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11016786

Some 2018 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.

11015500

Some 2018 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.

10252259

Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10230376

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

Read full bulletin

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

10230360

Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

10220214

Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in...

Read full bulletin

which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.

10213897

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

Read full bulletin

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs

10206534

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10204555

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

10202459

Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander...

Read full bulletin

(Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative. ?Bluetooth microphone and voice command are inoperative. ?Right front audio speakers are inoperative. ?Connected services are inoperative. ?Remote start is inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

10202447

NOTE: This document only applies to certain audio packages for the following vehicles.

Read full bulletin

2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi Trial.

10201368

Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus...

Read full bulletin

(version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay operation. ?Echoing during Apple CarPlay phone call. ?Abnormal Pandora operation after answering WhatsApp phone call. ?Alexa app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay operation. ?Echoing during Apple CarPlay phone call. ?Abnormal Pandora operation after answering WhatsApp phone call. ?Alexa app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1050) or Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting. ?Pixelated screen during phone calls when using Apple CarPlay. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Premium Audio (navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future. ?Destination ETA calculation does not account for time zone change or daylight-saving time.

10201367

Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version...

Read full bulletin

1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay. ?CAN networking DTC B1321. ?Volume inoperative after using Siri. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM sound slow to start. ?Abnormal Toyota apps and Scout Operation Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth devices from Bluetooth Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume. ?Intermittent Bluetooth disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth loses connection after USB connection is made. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.

10198134

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10198127

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

Read full bulletin

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

10185786

Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version...

Read full bulletin

1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay. ?CAN networking DTC B1321. ?Volume inoperative after using Siri. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM sound slow to start. ?Abnormal Toyota apps and Scout Operation.

10184555

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

10184542

Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander...

Read full bulletin

(Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

10183290

NOTE: This document only applies to certain audio packages for the following vehicles.

Read full bulletin

2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account.

10183279

Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version...

Read full bulletin

1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay. ?CAN networking DTC B1321. ?Volume inoperative after using Siri. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM sound slow to start. ?Abnormal Toyota apps and Scout Operation. Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth devices from Bluetooth Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume.?Intermittent Bluetooth disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth loses connection after USB connection is made. ?Navigation inoperative. ?Microphone disconnected pop-up message. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.

10179772

Some vehicles may display an error message that displays ?New software is not compatible with the system.

Read full bulletin

Contact your dealer.? after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.

10179765

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

10179750

Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010)...

Read full bulletin

or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay operation. ?Echoing during Apple CarPlay phone call. ?Abnormal Pandora operation after answering WhatsApp phone call. ?Alexa app inoperative when using iOS devices.

10179728

Some vehicles may display an error message that displays ?New software is not compatible with the system.

Read full bulletin

Contact your dealer.? after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.

10179721

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

10179706

Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010)...

Read full bulletin

or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay operation. ?Echoing during Apple CarPlay phone call. ?Abnormal Pandora operation after answering WhatsApp phone call. ?Alexa app inoperative when using iOS devices.

10178789

During the Phase 3 update to add Apple CarPlay to 2018 model year Camry, Camry HV, and Sienna vehicle head units, if the...

Read full bulletin

procedure in the TSBs aren?t followed exactly as written, damage to the head unit may occur. Please take extra precautions when performing these TSBs.

10176504

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

Read full bulletin

remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

10176350

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0039-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2019 model year RAV4, RAV4 Hybrid and some 2018 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth is unable to automatically connect after key cycle ?Abnormal microphone operation ?Sirius XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ?No outgoing voice during phone calls when using Apple CarPlay ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay ?CAN networking DTC B1321 ?Volume inoperative after using Siri ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM sound slow to start ?Abnormal Toyota Apps and Scout Operation Some 2020 model year Prius, Prius Prime, some 2019 model year RAV4, RAV4 Hybrid, and some 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions:?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth devices from Bluetooth Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio does not resume ?Intermittent Bluetooth disconnection ?Abnormal voice recognition operation ?Phone call history does not

10176349

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0041-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay operation ?Echoing during Apple CarPlay phone call ?Abnormal Pandora operation after answering WhatsApp phone call ?Alexa app inoperative when using iOS devices Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? Premium Audio (Navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future ?Destination ETA calculation doesn't account for time zone change or daylight-saving time A software update is now available to addre

10176281

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0055-19. Service Bulletin No T-SB-0055-19 is obsolete and any printed versions should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur.

10173989

Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010)...

Read full bulletin

or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay operation ?Echoing during Apple CarPlay phone call ?Abnormal Pandora operation after answering WhatsApp phone call ?Alexa app inoperative when using iOS devices Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

10173742

Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010)...

Read full bulletin

or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay operation ?Echoing during Apple CarPlay phone call ?Abnormal Pandora operation after answering WhatsApp phone call ?Alexa app inoperative when using iOS devices ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

10172864

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

10172854

Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon.

Read full bulletin

The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

10172837

Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version...

Read full bulletin

1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth is unable to automatically connect AFTER key cycle ?Abnormal microphone operation ?Sirius XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE?No outgoing voice during phone calls when using Apple CarPlay ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay ?CAN networking DTC B1321 ?Volume inoperative AFTER using Siri ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM sound slow to start ?Abnormal Toyota Apps and Scout Operation ?Some vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth devices from Bluetooth Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio doesn?t resume ?Intermittent Bluetooth disconnection ?Abnormal voice recognition operation?Phone call history does not update ?Bluetooth loses connection after USB connection is made ?Navigation inoperative ?Microphone disconnected pop-up message ?Clock not displayed on the map screen ?Intermittent phone ringing with no incoming phone call ?Clock format changes from 12 ? 24 hours intermittently ?Screen intermittently goes blank ?Sound changes from one speake

10171700

NOTE This bulletin applies to 2018 model year Sienna vehicles ONLY if T-SB-0053-19 has been performed and completed...

Read full bulletin

prior to performing the Software Update Procedure in this bulletin. Some 2019 model year RAV4, RAV4 Hybrid, and Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: Toyota Apps fail to download ? Bluetooth is unable to automatically connect AFTER key cycle ? Abnormal microphone operation ? Sirius XM antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ? No outgoing voice during phone calls when using Apple CarPlay ? Incoming calls incorrectly shown on the multi-information display (MID) when using Apple CarPlay ? CAN networking DTC B1321 ? Volume inoperative AFTER using Siri ? Unable to adjust the treble audio setting ? Song information flickering ? Unable to select Sirius XM music genre by voice recognition ? Noise when hanging up call on handset ? Transferred contacts do NOT match the number of handset contacts ? Sirius XM sound slow to start ? Abnormal Toyota Apps and Scout Operation

10170184

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10169334

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

Read full bulletin

Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10166023

Some customers may experience a call failure when attempting to call a conference call number that has been saved in...

Read full bulletin

their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.

10164910

Some vehicles may display an error message that displays "New software is not compatible with the system.

Read full bulletin

Contact your dealer." after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.

10164894

The procedure in this Service Bulletin is a full reformat of the multimedia system.

Read full bulletin

Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

10162791

Some customers may experience an Entune? update pop-up message after every key cycle.

10161542

Entune? 3.0 Audio is now available with additional features such as Apple CarPlay and Amazon Alexa? for 2018 model year...

Read full bulletin

Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

10161540

The procedure in this Service Bulletin is a full reformat of the multimedia system.

Read full bulletin

Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay and Amazon Alexa?. This reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE ? This procedure is a two-part process that includes an automatic file download from the USB flash drive once it is inserted into the USB port. Once the headlight flash step is performed, the system will begin the installation of the downloaded files. ? Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

10161517

Entune? 3.0 Premium Audio is now available with additional features such as Apple CarPlay and Amazon Alexa? for 2018...

Read full bulletin

model year Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

10161516

Entune? 3.0 Audio is now available with additional features such as Apple CarPlay and Amazon Alexa? for 2018 model year...

Read full bulletin

Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

10161515

Entune? 3.0 Audio Plus is now available with additional features such as Apple CarPlay and Amazon Alexa? for 2018 model year Sienna vehicles.

Read full bulletin

Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.

10159739

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

Read full bulletin

Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10159724

Some 2018 ? 2019 model year Toyota vehicles equipped with the Entune? 3.0 Premium Audio Navigation System require a...

Read full bulletin

Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9), and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 2). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. NOTE Map data is released once each year through the shipment of an SST USB flash drive to each dealer. The SST MUST be stored in the SST cabinet to ensure it can be easily found

10155248

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

10153247

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0285-17. ? Applicability has been updated to include 2019 model year Camry and Camry Hybrid vehicles and 2018 ? 2019 model year Mirai and Sienna vehicles. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0285-17 is obsolete and any printed versions should be discarded. Some 2018 model year Camry and Camry Hybrid vehicles equipped with Entune? 3.0 Audio Plus (version 1004 or earlier) or Entune? 3.0 Premium Audio (version 1000 or earlier) may exhibit one or more of the following conditions: ? Abnormal display operation in the destination screen after ?IG-ON? ? Abnormal turn-by-turn direction operation ? Inaccurate traffic information displays ? Abnormal navigation routing ? Abnormal destination and ETA operation while navigation is operating ? Abnormal rerouting operation ? Abnormal navigation operation after ?IG-OFF/ON? cycle ? Navigation will not avoid areas that have been set to avoid ? Intermittent rebooting ? Navigation will not set from Destination Assist ? Navigation will intermittently not boot up after ?IG-ON? ? Abnormal operation when selecting unplayable songs from the USB flash drive ? Abnormal screen appearance ? Abnormal music browsing when manually browsing music ? Apps take a long time to load ? Abnormal shuffle function when listening to iPhone ? Voice output for temperature is incorrect unit ? Rebooting when connecting an Apple device with more than 501 podcasts ? Abnormal brightness of Entune? apps ? Voice recognition inoperative ? Delay after answering a phone call ? Incoming call continues to ring (unable to answer or decline)

10152174

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0285-17. ? Applicability has been updated to include 2019 model year Camry and Camry Hybrid vehicles and 2018 ? 2019 model year Mirai and Sienna vehicles. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0285-17 is obsolete and any printed versions should be discarded. Some 2018 model year Camry and Camry Hybrid vehicles equipped with Entune? 3.0 Audio Plus (version 1004 or earlier) or Entune? 3.0 Premium Audio (version 1000 or earlier) may exhibit one or more of the following conditions: ? Abnormal display operation in the destination screen after ?IG-ON? ? Abnormal turn-by-turn direction operation ? Inaccurate traffic information displays ? Abnormal navigation routing ? Abnormal destination and ETA operation while navigation is operating ? Abnormal rerouting operation ? Abnormal navigation operation after ?IG-OFF/ON? cycle ? Navigation will not avoid areas that have been set to avoid ? Intermittent rebooting ? Navigation will not set from Destination Assist Navigation will intermittently not boot up after ?IG-ON? ? Abnormal operation when selecting unplayable songs from the USB flash drive ? Abnormal screen appearance ? Abnormal music browsing when manually browsing music ? Apps take a long time to load ? Abnormal shuffle function when listening to iPhone ? Voice output for temperature is incorrect unit ? Rebooting when connecting an Apple device with more than 501 podcasts ? Abnormal brightness of Entune? apps ? Voice recognition inoperative ? Delay after answering a phone call ? Incoming call continues to ring (unable to answer or decline)

10152167

Some 2018 model year Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1028 or earlier) may exhibit one or...

Read full bulletin

more of the following conditions: ? ?Preparing to connect to the Internet? pop-up will not clear ? WiFi hotspot times out ? App title is missing letters in French ? Unable to load all contacts on Android 8.0 ? Incorrect update history showing ? Slow XM response Intermittent blank screen ? GPS does not conform to the road ? Unable to turn off contact images A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

10152109

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

10146499

Some customers may experience an inoperative Entune Apps Suite after connecting an Apple device with iOS version 11-2 or...

Read full bulletin

later via USB tethering.

10145724

Some 2018 model year Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1028 or earlier) may exhibit one or...

Read full bulletin

more of the following conditions: ? ?Preparing to connect to the Internet? pop-up will not clear ? WiFi hotspot times out ? App title is missing letters in French ? Unable to load all contacts on Android 8.0 ? Incorrect update history showing ? Slow XM response ? Intermittent blank screen ? GPS does not conform to the road ? Unable to turn off contact images. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

10143940

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0235-17. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0235-17 is obsolete and any printed versions should be discarded. An initialization procedure is required to activate the Entune 3.0, App Suite Connect for Entune 3.0, Audio Entune 3.0 , Audio Plus, and Entune 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. A Wi-Fi connection is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 app onto the smartphone. Following the initialization procedure, individual Entune 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.

10141583

Some customers may experience issues using Entune or Scout functions of the head unit.

Read full bulletin

The following is a diagnostic supplement to assist in understanding how to diagnose this system.

10141576

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

Read full bulletin

The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.

10140607

Some customers may experience an inoperative Entune? Apps Suite after connecting an Apple device with iOS version 11.2...

Read full bulletin

or later via USB tethering.

10132460

NOTE This Service Bulletin ONLY applies to models equipped with Service Connect and Entune 3.0 Audio Plus or Entune 3.0 Premium Audio.

Read full bulletin

When a maintenance alert occurs, a message displays on the head unit with the ?Call Dealer? button. It is important to program the dealer contact information into the head unit to ensure that the customer can schedule service.

10132409

REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2018 model year Avalon vehicles.

Read full bulletin

An initialization procedure is required to activate the Entune? App Suite Connect for Entune? 3.0 Audio, Entune? 3.0 Audio Plus and Entune? 3.0 Premium Audio head units before they are used for the first time on new vehicles.

10131786

This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card...

Read full bulletin

memory.

10130009

Some customers may experience an inoperative Entune Apps Suite and Scout moving maps when connecting an Apple device...

Read full bulletin

with iOS version 11.2.1 - 11.2.5 via USB tethering.

10129995

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free.

Read full bulletin

This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

10129966

An initialization procedure is required to activate the Entune? App Suite Connect for Entune? 3.0 Audio, Entune? 3.0...

Read full bulletin

Audio Plus, and Entune? 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.

10129965

Some 2018 model year Camry, Camry HV, and Sienna vehicles may exhibit Bluetooth connectivity conditions with the multimedia system.

Read full bulletin

This Service Bulletin is a diagnostic supplement to help determine the cause of the Bluetooth connectivity conditions.

10115272

An initialization procedure is required to activate the Entune App Suite Connect for Entune 3.0 Audio, Entune 3.0 Audio...

Read full bulletin

Plus and Entune 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also need to be performed under other circumstances, such as following a head unit replacement or after the customer's personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed and other factors.

10115264

When a maintenance alert occurs, a message displays on the head unit with the "Call Dealer" button.

Read full bulletin

It is important to program the dealer contact information into the head unit to ensure that the customer can schedule service.

Body & Paint

41 bulletins
11028712

Some 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11012742

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11012735

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

Read full bulletin

This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

11012727

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

Read full bulletin

wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11007455

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11007443

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11006161

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006149

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11005153

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

Read full bulletin

This material protects from acid rain, environmental fallout, and rail contamination.

11005149

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

Read full bulletin

wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

11005122

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11005064

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11003644

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003589

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

10244113

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

Read full bulletin

plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10227898

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10224108

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

Read full bulletin

The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220183

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

Read full bulletin

The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220174

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

10208995

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

Read full bulletin

The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10204571

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10198125

Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the...

Read full bulletin

right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in this bulletin to address this condition.

10190448

Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

Read full bulletin

The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10188913

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

Read full bulletin

plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10187265

Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the...

Read full bulletin

right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in this bulletin to address this condition.

10174890

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

Read full bulletin

PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10164863

Dealer Package: This Customer Confidence Program is a component of a class action settlement that includes 3 elements of...

Read full bulletin

coverage, including prospective coverage for repairs to certain sliding door parts but only those repairs that relate to internal functional concerns of those parts on certain 2011 - 2018 model year Sienna vehicles.

10162780

Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection.

Read full bulletin

This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Refer to Customer Confidence Program ZKI for comprehensive information on the class action settlement and its other elements.

10162772

Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated,...

Read full bulletin

causing the power slide door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.

10162771

Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance.

Read full bulletin

Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system.

10162769

Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door...

Read full bulletin

center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to address this condition.

10162768

Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door...

Read full bulletin

center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this bulletin to address this condition.

10162765

Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added.

Read full bulletin

? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.

10162764

Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on...

Read full bulletin

certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.

10162763

Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added.

Read full bulletin

? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the sliding door front lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.

10154800

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

Read full bulletin

T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10152554

Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power sliding door cable becomes...

Read full bulletin

separated, causing the power sliding door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.

10152190

Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the slide door?s ?power or manual ? front and...

Read full bulletin

rear latches may not latch simultaneously due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit a condition where the power slide door does not close properly due to internal corrosion in the latch switch of the rear lock assembly. Follow the procedures in this bulletin to address these conditions.

10143953

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

Read full bulletin

PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.

10131713

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

Read full bulletin

PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10123420

Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the...

Read full bulletin

metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

Engine

36 bulletins
10253223

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.

Read full bulletin

These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

10236191

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles...

Read full bulletin

(whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.

10234314

Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020...

Read full bulletin

model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

10230385

Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model...

Read full bulletin

year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition

10214329

Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an...

Read full bulletin

engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair. If condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard, and proceed with normal repair.

10213896

This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...

Read full bulletin

in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

10210370

Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan.

Read full bulletin

This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair

10198153

Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and...

Read full bulletin

without the stop and start feature may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

10190461

This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...

Read full bulletin

in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.

10187266

Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and...

Read full bulletin

without the stop and start feature may exhibit a flex lock-up concern and MIL ON with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. Vehicles that have experienced a delay in engagement from R to D will experience flex lock-up concerns from loss of solenoid pressure. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

10185791

Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and...

Read full bulletin

without the stop and start feature may exhibit a flex lock-up concern and MIL ON with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. Vehicles that have experienced a delay in engagement from R to D will experience flex lock-up concerns from loss of solenoid pressure. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.

10185781

Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry...

Read full bulletin

and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engine Off Timer Performance No Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

10185780

When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module...

Read full bulletin

[PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle.

10171406

Currently under investigation.

Read full bulletin

Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.

10170727

All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime...

Read full bulletin

vehicles are not compatible with Toyota Remote Connect app features. The Toyota Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.

10169327

Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model...

Read full bulletin

year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.

10164347

Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from...

Read full bulletin

the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.

10164330

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

Read full bulletin

T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

10162233

Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from...

Read full bulletin

the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.

10159730

Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from...

Read full bulletin

the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above

10159729

Dealer Packet: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while...

Read full bulletin

driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10159728

Dealer Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while...

Read full bulletin

driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10159727

Region Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while...

Read full bulletin

driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10159699

Technical Instructions: Update 4/5/2019: Note added on p.

Read full bulletin

6. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN K0A ENGINE ECU SOFTWARE UPDATE CERTAIN 2018 CAMRY & 2018 SIEN

10158587

Dealer Letter: The engine ECUs in the subject vehicles are equipped with software to monitor the rear oxygen sensors.

Read full bulletin

Under a specific condition, this software may not detect a malfunctioning sensor due to an error in the software. As a result, affected vehicles do not meet certain onboard diagnostic (OBD) regulations.

10153282

Some 2016 - 2018 model year Prius and Tacoma, 2017 - 2018 model year Prius Prime and Sienna, and 2018 model year Camry...

Read full bulletin

and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engine Off Timer Performance No Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.

10153246

The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct...

Read full bulletin

injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.

10153195

All grades of 2018-2019 model year Mirai and Sienna and 2019 model year CH-R vehicles are not compatible with Entune? 3.0 Remote Connect app features.

Read full bulletin

The Toyota Entune? 3.0 Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.

10149985

Some 2GR-FKS-equipped Camry (2018 model year), Highlander, Sienna (both 2017 ? 2018 model year), and Tacoma (2016 ?...

Read full bulletin

2018 model year) vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.

10149186

Some 2GR-FKS-equipped Camry (2018 model year), Highlander, Sienna (both 2017 ? 2018 model year), and Tacoma (2016 ?...

Read full bulletin

2018 model year) vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.

10146494

All grades of 2018MY Sienna vehicles are not compatible with Entune 3-0 Remote Connect app features.

Read full bulletin

The Toyota Entune 3-0 Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.

10143948

Some 2016 ? 2018 model year Tacoma, 2017 ? 2018 model year Sienna, Highlander, and 2018 model year Camry vehicles...

Read full bulletin

equipped with a 2GR-FKS engine may exhibit an engine oil leak from the cam sensor bolt hole(s). Follow the Repair Procedure in this bulletin to address this condition.

10140602

All grades of 2018MY Sienna vehicles are not compatible with Entune? 3.0 Remote Connect app features.

Read full bulletin

The Toyota Entune? 3.0 Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.

10133639

T-TT: Some vehicles may exhibit an abnormal HVAC blower motor noise.

10131749

When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module...

Read full bulletin

[PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle. NOTICE Mismatched transaxle assembly hardware and ECM (PCM) software combinations may result in a harsh shift or shift flare. If this occurs after the original repair, additional ECM (PCM) replacement and reprogramming will be required. This additional ECM (PCM) replacement and/or reprogramming is NOT covered under warranty. Use the information in this Service Bulletin to confirm that the correct ECM (PCM) hardware and software are used based on the transaxle assembly part number and serial number.

10129947

When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module...

Read full bulletin

[PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle. NOTICE Mismatched transaxle assembly hardware and ECM (PCM) software combinations may result in a harsh shift or shift flare. If this occurs after the original repair, additional ECM (PCM) replacement and reprogramming will be required. This additional ECM (PCM) replacement and/or reprogramming is NOT covered under warranty. Use the information in this Service Bulletin to confirm that the correct ECM (PCM) hardware and software are used based on the transaxle assembly part number and serial number.

Fuel System

28 bulletins
11012744

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

Read full bulletin

rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11007445

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

Read full bulletin

rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11006151

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

Read full bulletin

rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003649

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

Read full bulletin

rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003594

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

Read full bulletin

rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

10235217

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court.

Read full bulletin

The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

10235216

Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the...

Read full bulletin

following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

10224111

Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000.

Read full bulletin

This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

10220186

Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000.

Read full bulletin

This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

10201400

Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC...

Read full bulletin

evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10171405

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

Read full bulletin

This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

10164345

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

10162788

Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a...

Read full bulletin

proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162787

Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a...

Read full bulletin

proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162786

Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a...

Read full bulletin

proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162785

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly...

Read full bulletin

(Vehicles equipped with power sliding doors ONLY). In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162784

Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a...

Read full bulletin

proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162783

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin.

Read full bulletin

In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162782

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly.

Read full bulletin

In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162781

Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly.

Read full bulletin

In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162779

Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts.

Read full bulletin

In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162778

Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts.

Read full bulletin

In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162777

Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts.

Read full bulletin

Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162776

Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding...

Read full bulletin

door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162775

Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding...

Read full bulletin

door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10162770

Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush...

Read full bulletin

against the vehicle body, which may prevent the driver side slide door from opening. This condition may be caused by a broken fuel lid door hinge. Follow the Repair Procedure in this bulletin to address this condition.

10158568

Dealer Daily Message: Sienna Sliding Door Certain 2011 ? 2018 Model Year Sienna Vehicles ? A court has preliminarily...

Read full bulletin

approved a proposed settlement regarding sliding doors on certain 2011-2018 model year Sienna vehicles. ? The proposed settlement has yet to receive final approval by the court. However, the proposed settlement allows Toyota to implement the Customer Confidence Program (as outlined in the settlement agreement) in advance of the proposed settlement becoming final. Accordingly, Toyota has decided to implement certain components of the Customer Confidence Program in advance of final approval. These components are listed below and Toyota estimates that they will be available starting in April 2019.1 At that time, Toyota will issue a notice to all dealers advising them that these components have become available. Pursuant to the proposed settlement?s Customer Confidence Program: o Coverage for repairs to the power sliding door cable sub-assembly, sliding door center hinge assembly, and fuel door will be available for 10 years from the subject vehicles date of first use, regardless of mileage. o Warranty Enhancement Program ZH4 will be expanded to include certain 2016 ? 2018 model year Sienna vehicles. o Warranty Enhancement Program ZH5 will be expanded to include certain 2015 ? 2018 model year Sienna vehicles. o Warranty Enhancement Programs ZH4 and ZH5, which are applicable for nine years from the subject vehicles date of first use regardless of mileage, will be extended by one additional year regardless of mileage. ? The court has ordered that the 3rd Party Settlement Notice Administrator begin notifying class members, including by direct mail notice (see images on next page), on March 1, 2019, to inform current and former vehicle owners and lessees of the proposed settlement.

10131849

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

Read full bulletin

The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's system and components. Any problems that are found should be corrected immediately.

Pre-Delivery & Maintenance

28 bulletins
10197482

Pre-delivery service.

10197481

Pre-delivery service check sheet.

10190460

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

10174921

Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their...

Read full bulletin

stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

10153241

Safety Recall and Service Campaign - Technician Certification Requirements

10152618

Safety Recall and Service Campaign - Technician Certification Requirements

10152617

Safety Recall and Service Campaign - Technician Certification Requirements

10152596

Safety Recall and Service Campaign - Technician Certification Requirements

10152589

Safety Recall and Service Campaign - Technician Certification Requirements

10152197

Safety Recall and Service Campaign - Technician Certification Requirements

10145749

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0304-17.

10145748

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0304-17.

10145745

Safety Recall and Service Campaign - Technician Certification Requirements

10145726

Safety Recall and Service Campaign - Technician Certification Requirements

10144752

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part...

Read full bulletin

of regular maintenance

10142506

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

Read full bulletin

The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10141609

Safety Recall and Service Campaign - Technician Certification Requirements.

10141582

Some vehicles may experience a condition in which the 2nd row seat, with center seat, exhibits a chirp/squeak noise from...

Read full bulletin

the rear seat latches (floor area). This condition is present while driving over rough or bumpy roads. Upon further inspection, after removal of the LH 2nd row seat, the rear inboard and outboard strikers may show signs of the coating peeling off as shown in Fig.2 and Fig.3.

10131771

Some 2018 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...

Read full bulletin

vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS).

10131685

Safety Recall and Service Campaign - Technician Certification Requirements

10131684

Safety Recall and Service Campaign - Technician Certification Requirements.

10131674

Safety Recall and Service Campaign - Technician Certification Requirements

10131671

Safety Recall and Service Campaign - Technician Certification Requirements

10130006

Safety Recall and Service Campaign - Technician Certification Requirements.

10129999

Safety Recall and Service Campaign - Technician Certification Requirements.

10129991

Safety Recall and Service Campaign - Technician Certification Requirements.

10129226

Safety Recall and Service Campaign - Technician Certification Requirements

10129202

Safety Recall and Service Campaign - Technician Certification Requirements

Other

24 bulletins
11028726

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0001-26.

10244111

A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.

Read full bulletin

These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

10238157

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

Read full bulletin

Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

10230362

OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0106-22.

10202452

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

Read full bulletin

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10201371

OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0051-21.

10201370

OBSOLETE NOTICE July 09, 2020: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0053-21.

10201352

Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or...

Read full bulletin

?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.

10197476

Replacement vin plates.

10197473

Product general information.

10197472

Technician Certification Requirements.

10190450

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0012-21.

10185788

OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0119-20.

10176352

OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0047-20.

10176351

OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0046-20.

10176282

OBSOLETE NOTICE May 01, 2020: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0044-20.

10174891

OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

10162249

While performing the retrofit TSB, and creating the USB stick, it is critical that all files that are included in the...

Read full bulletin

.zip folder are extracted in the root directory (not in any folders) of the USB drive.

10153204

When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the...

Read full bulletin

repair manual target to the proper size.

10152121

OBSOLETE NOTICE March 21, 2018: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0279-17.

10149996

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

Read full bulletin

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10149197

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

Read full bulletin

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10145739

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

Read full bulletin

Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10143942

OBSOLETE NOTICE July 20, 2018: This bulletin is now obsolete.

Read full bulletin

Please see T-SB-0068-18.

Electrical

22 bulletins
10210373

When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only...

Read full bulletin

appropriate tool to use for diagnosis

10210372

The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs.

Read full bulletin

One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs

10207963

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.

Read full bulletin

This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10178787

The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.

Read full bulletin

A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

10176493

The microphone circuit passes through the DCM before reaching the radio/navigation system.

Read full bulletin

To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

10174896

The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified...

Read full bulletin

angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

10173970

Some 2018 model year Camry, Camry Hybrid, and Sienna Japan-produced vehicles equipped with Entune? 3.0 Audio (version...

Read full bulletin

1000) or earlier may exhibit one or both of the following conditions: ?Bluetooth continuously connects and disconnects ?Inoperative Entune? voice recognition Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Unable to update radio ?Software Information screen displays in French ?Phone Number Favorites missing from Home screen ?Intermittent radio freezing ?Terms of Service has garbled characters ?Incorrect Entune? application is recommended for installation on the phone after Bluetooth pairing ?Certain apps disappear when reordered Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1022) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop-up ?Incoming voice is muted during phone call?Cancel button inoperative while downloading apps ?Voice recognition for iPod is inoperative after adding playlist to device ?Intermittent Bluetooth audio connection ?Software version does not update if the IG is turned off during software update ?Apps version is not displayed ?USB screen is not available ?Update history shows UTC date rather than time-zone-corrected date ?Update history is temporarily not displayed ?Abnormal voice recognition operation during hands-free phone call ?Incorrect phone book sorting ?Difficult to read the DCM status when dark theme selected ?Entune? update pop-up appears after downloading and installing Entune? A software update is now available to address these conditions, while providing other functional and security enhancements.

10164895

Dealer Package: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain...

Read full bulletin

2011 ? 2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ?During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ?During power mode closing operation, the power sliding door cannot completely close and latch. ?The power mode closing operation of the power sliding door is inoperative. Although the power sliding door rear lock assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs relating to corrosion on the position sensor of the left and/or right power sliding door rear lock assembly that causes that door to exhibit one or more of the abnormal operations described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10164352

The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.

Read full bulletin

A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

10162790

Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies...

Read full bulletin

on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.

10162773

The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code.

Read full bulletin

Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

10162766

Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies...

Read full bulletin

on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.

10159725

The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified...

Read full bulletin

angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

10155233

This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for...

Read full bulletin

applicable 2017 ? 2019 model year Toyota vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation

10154797

The microphone circuit passes through the DCM before reaching the radio/navigation system.

Read full bulletin

To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

10153236

The microphone circuit passes through the DCM before reaching the radio/navigation system.

Read full bulletin

To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

10143927

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.

10133654

In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged.

Read full bulletin

Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

10131790

2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

Read full bulletin

In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10131746

A battery in a stored vehicle is subject to conditions that can reduce its performance and life.

Read full bulletin

These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharges and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specific State-Of-Charge (SOC) of the vehicle's battery while in stock and assure proper SOC at delivery.

10129963

Techstream cannot perform a DCM (Telematics ECU) Activation following a DCM replacement.

Read full bulletin

Techstream may exhibit an ?ATX web service unavailable? error or similar message when attempting a DCM activation. This is a known condition and will be remedied in the near future.

10123430

REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles.

Read full bulletin

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

Brakes

14 bulletins
11012743

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

Read full bulletin

The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11007444

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

Read full bulletin

The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11006150

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

Read full bulletin

The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003647

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

Read full bulletin

The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

11003592

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

Read full bulletin

The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

10214323

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

Read full bulletin

noise in various driving conditions

10190453

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

Read full bulletin

noise in various driving conditions.

10187241

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

Read full bulletin

noise in various driving conditions.

10186195

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

Read full bulletin

noise in various driving conditions.

10184560

Some 2011 ? 2020 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in...

Read full bulletin

the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

10164335

Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when...

Read full bulletin

aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible.

10146519

Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque.

Read full bulletin

Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.

10141575

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

Read full bulletin

T-SB-0045-14. * Applicability has been updated to include 2018 model year Sienna vehicles. * The entire bulletin has been updated. Service Bulletin No. T-SB-0045-14 is obsolete and any printed versions should be discarded. Some 2011 - 2018 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

10127066

Some customers may complain of the inability to use certain functions of the navigation/infotainment system while the vehicle is in motion.

Read full bulletin

The following software update modifies the system functionality while the vehicle is in motion, improving customer experience. New software is available to address the following: ? Phone keypad unlocked while vehicle is in motion ? Contact list unlocked while vehicle is in motion ? Bluetooth connected phone switching while vehicle is in motion ? Navigation transition improvements (if equipped) ? Revised BT-Audio help pop-up ? Call history list call function improvements ? Reboot after coming out of Reverse ? Errors during phonebook transfer ? Sound settings reset after ignition key cycle ? Surround turns back on after key cycle ?Abnormal operation when listening to FM HD Radio

HVAC & Climate

8 bulletins
11020657

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

Read full bulletin

The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

10244115

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

Read full bulletin

Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

10183281

HVAC drain tube is found to be blocked/clogged.

10178524

HVAC drain tube is found to be blocked/clogged.

10171457

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

Read full bulletin

To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10155238

HVAC drain tube is found to be blocked/clogged.

10153265

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

Read full bulletin

To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10142502

During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system.

Read full bulletin

Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.

Lighting

6 bulletins
10179702

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10179606

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10177592

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10177575

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

Read full bulletin

Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10131750

The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.

Read full bulletin

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.

10129968

The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.

Read full bulletin

As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.

Software & Calibration

5 bulletins
11005119

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

Read full bulletin

model year Toyota vehicles.

11005061

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

Read full bulletin

model year Toyota vehicles.

10198150

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

10183188

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021...

Read full bulletin

model year Toyota vehicles.

10145776

Update on Technician Certification Requirements.

Steering

5 bulletins
10203532

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

Read full bulletin

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10182983

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

Read full bulletin

?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10168537

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

Read full bulletin

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10155247

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

Read full bulletin

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10150015

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

Read full bulletin

? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Transmission

5 bulletins
10198135

Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune?...

Read full bulletin

Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen after voice recognition failure. ?Unable to see text with headlights on (text is the same color as the background). Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth devices. ?Apps button is inactive in the voice recognition hint screen when using Apple CarPlay. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. ?Text goes off the edge of the screen. ?Screen is black for 10 seconds after shifting out of Reverse when using Apple CarPlay A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the softwa

10198131

Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power.

Read full bulletin

The following Diagnostic Trouble Codes (DTCs) may be present: P07457F, P07757F, P07957F, P28077F, P28167F, P08BA7F, P27137F, P07407E, P27567F, P211904, or P071531. For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.

10169406

Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover.

Read full bulletin

This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.

10153235

Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power.

Read full bulletin

The following Diagnostic Trouble Codes (DTCs) may be present. ? P07457F ? P07757F ? P07957F ? P28077F ? P28167F ? P08BA7F ? P27137F ? P07407E ? P27567F ? P211904 ? P071531 For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.

10131677

For some repairs on 2017-2018 Sienna and Highlander and 2018 Camry vehicles equipped with the 8-speed transmission, it...

Read full bulletin

is necessary to determine transmission serial number and understand production date.

Tires & Wheels

4 bulletins
10207946

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota.

Read full bulletin

This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10131759

Toyota vehicles are equipped with either conventional or run-flat tires.

Read full bulletin

Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

10131739

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

Read full bulletin

If the wheels are replaced or refinished before vehicle delivery, it is important the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.

10129977

Toyota vehicles are equipped with either conventional or run-flat tires.

Read full bulletin

Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.