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2023 Toyota RAV4 Hybrid TSBs

106 Technical Service Bulletins across 11 categories

Other

24 bulletins
11037202

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete.

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Please see T-SB-0051-26.

11029896

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028713

Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.

11016781

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

11015495

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

11010360

SECOND KEY DELIVERY PROGRAM 23TJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked...

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Questions

11010359

The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since...

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October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.

11010358

The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...

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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.

11010104

SECOND KEY DELIVERY PROGRAM Frequently Asked Questions

11010103

The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...

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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.

11010067

The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...

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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.

11007454

OBSOLETE NOTICE July 18, 2024: This bulletin is now obsolete.

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Please see T-SB-0062-24.

11006160

OBSOLETE NOTICE July 18, 2024: This bulletin is now obsolete.

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Please see T-SB-0062-24.

11005181

Second Key Delivery Program Frequently Asked Questions

10253234

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...

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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.

10253225

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

10247824

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

10247823

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models...

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since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.

10247822

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...

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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.

10247809

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

10244111

A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.

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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

10240064

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program

10240063

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models...

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since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.

10240062

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global...

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semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.

Engine

20 bulletins
11033412

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotas New Vehicle Limited...

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Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

11028711

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotas New Vehicle Limited...

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Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

11024098

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.

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Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.

11024097

TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4...

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PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLES

11024096

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.

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Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.

11024090

TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4...

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PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 2023-2024 CROWN HV

11024089

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor.

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Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.

11014205

Some 2021-2025 MY Highlander HV, Sienna HV, RAV4, and RAV4 HV, may exhibit an oil leak from the area where the camshaft...

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cover, camshaft housing, and the timing chain covers meet. This is typically seen on the exhaust side of the engine.

11011643

Some technicians may report an engine oil leak from the Engine Oil Level Sensor area

11010351

Some 2022 model year Avalon and Avalon Hybrid, 2022 2024 model year Camry, Camry Hybrid, Corolla, Corolla Hatchback,...

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Corolla Hybrid, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid, 2023 2024 model year Crown, and 2024 model year Grand Highlander vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affect the operation of the vehicle, however, a heater cover has been developed to help reduce or potentially eliminate the noise.

11010346

Some 2023 2024 model year Camry, Camry Hybrid, RAV4, and RAV4 Hybrid vehicles and 2024 model year Grand Highlander...

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Hybrid vehicles equipped with an A25A-FKS or an A25A-FXS engine may exhibit an oil leak that originates between the oil pan sub-assembly and the stiffening crankcase assembly.

11010341

Some 2023-2024, Camry, Camry HV, Crown, RAV4, and RAV4 HV, may exhibit an oil leak from the cylinder head cover, near...

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the union of the timing chain cover and cam housing.

11010059

Some customers have expressed concern that the wireless functions of their Key Fob stop working.

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Key Fob LEDs will not turn ON, but engine starts with key held up against start button. Key battery voltage is confirmed OK and no DTC/RoB is found. This condition may occur if customer places Key Fob near wireless charger while phone is charging. When the key battery is removed and reinstalled, the Key Fob begins to operate normally.

11005084

After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087.

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Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or ECU mounting bracket.

11005026

After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087.

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Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the negative (ground) cable clamps are attached on or around the engine ECU or ECU mounting bracket.

10253223

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.

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These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

10252251

Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may...

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exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch ?A? Signal Stuck in Range) and/or P052477 (Engine Oil Pressure Too Low [Severe]) present. Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.

10240057

Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and...

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Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: ?P24517F ? Evaporative Emission System Switching Valve Actuator Stuck Off. ?P14502A ? Fuel Tank Pressure Sensor Signal Stuck in Range.

10238144

After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087.

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Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the jumper cables are hooked up on or around the engine ECU or ECU mounting bracket

10236209

Some 2022-2024 MY vehicles equipped with the A25A engine may exhibit a leak from the engine water pump, and/or MIL On...

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condition accompanied by DTC(s): ?P26CA14 Engine Coolant Pump Circuit Short to Ground or Open ?P26CA31 Engine Coolant Pump No Signal

Electrical

16 bulletins
11037201

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion...

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batteries.

11020664

Some ECUs can set a DTC that is common with other ECUs.

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This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

11020658

Some ECUs can set a DTC that is common with other ECUs.

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This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

11012753

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

11010326

Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than...

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LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Corolla Hybrid, Crown, GR Corolla, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles and 2024 model year Grand Highlander and Grand Highlander Hybrid vehicles with DCM firmware versions earlier than LG-N210jj3333-09, LG-N210nn1212-09, LG-N310kk4646-0I, LG-N310ll4A4A-0I, LG-N310mm8A8A-0I, LG-N310nnBLBM-0I, or LG-N310oo1B1B-0I may exhibit a condition in which remote services are inoperative. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, and Highlander Hybrid vehicles, 2023 2024 model year Corolla Hybrid, GR Corolla, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles, 2024 model year Grand Highlander, Grand Highlander Hybrid, and Land Cruiser vehicles; 2023 2025 Corolla Hatchback and Crown vehicles, and 2025 Crown Signia vehicles with DCM firmware versions earlier than LG-N210qq####-## or LG-N310qq####-## may exhibit a condition in which Apple Music or Amazon Music streaming and/or remote services are inoperative. A DCM firmware update is now available.

11007453

Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than...

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LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Corolla Hybrid, Crown, GR Corolla, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles and 2024 model year Grand Highlander, and Grand Highlander Hybrid vehicles with previous versions of DCM firmware (see Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address this condition.

11006159

Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than...

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LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. Some 2023 model year Corolla, Corolla Cross, Corolla Cross Hybrid, Corolla Hatchback, Corolla Hybrid, Crown, GR Corolla, Highlander, Highlander Hybrid, Prius, Prius Prime, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles and 2024 model year Grand Highlander, and Grand Highlander Hybrid vehicles with previous versions of DCM firmware (see Table 1 below) may exhibit a condition in which remote services are inoperative. A DCM firmware update is now available to address this condition.

11005107

TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24TC03 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 COROLLA,...

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COROLLA CROSS, COROLLA HATCHBACK, COROLLA HV, GR COROLLA, CROWN, HIGHLANDER, HIGHLANDER HV, PRIUS, RAV4, RAV4 PRIME, RAV4 HV, VENZA HV

11005103

The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery.

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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.

11005102

The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery.

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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.

11005049

TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24TC03 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 COROLLA,...

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COROLLA CROSS, COROLLA HATCHBACK, COROLLA HV, GR COROLLA, CROWN, HIGHLANDER, HIGHLANDER HV, PRIUS, RAV4, RAV4 PRIME, RAV4 HV, VENZA HV

11005045

The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery.

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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.

11005044

The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery.

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This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.

10251744

PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the...

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Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over time as inventory levels for the current part number are depleted. Additionally, this new part number will have the same pricing as the current part number and will be drop shipped by an Interstate Battery Distributor.

10247820

Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C).

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After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.

10247796

Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32F or 0C).

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After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.

Body & Paint

14 bulletins
11028712

Some 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11012742

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11012735

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

11012727

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11007455

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11007443

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11006161

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006149

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11005153

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination.

11005149

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

11005122

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11005064

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11003644

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003589

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

Software & Calibration

10 bulletins
11010361

The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

11010105

The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

11010068

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

11005180

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

11005119

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

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model year Toyota vehicles.

11005061

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

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model year Toyota vehicles.

11003628

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

11003573

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

10253235

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

10253220

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement.

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This table will be updated during each phase launch and as more details become available.

Brakes

7 bulletins
11012761

Some 2019 2025 model year RAV4 and RAV4 Hybrid vehicles may exhibit a squeal/squeak noise from the front brakes with...

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light to moderate braking.

11012743

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11007444

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11006150

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003647

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

11003592

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

10230357

Some 2019 ? 2023 model year RAV4 and RAV4 Hybrid vehicles may exhibit a squeal/squeak noise from the front brakes with light to moderate braking.

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Follow the Repair Procedure in this bulletin to address this condition

Fuel System

6 bulletins
11012744

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11007445

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11006151

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11005139

Some 2023 model year RAV4 Hybrid vehicles may exhibit a condition where the fuel gauge reads between 3/4 to 7/8 full after fully refueling.

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No Diagnostic Trouble Codes (DTCs) are associated with this condition. Follow the Repair Procedure in this bulletin to address this condition.

11003649

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003594

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Infotainment

4 bulletins
11032486

A new head unit software update is available for 2023 2024 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles...

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equipped with Toyota Multimedia (earlier than version 1861). This software update includes the following improvements: Usability of CarPlay exit. User Profile. User interface. Cloud navigation. Intelligent assistant voice recognition. Bug fixes.

11019331

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.

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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11018328

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.

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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

10238126

When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following...

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recommendations.

Hybrid & EV

3 bulletins
11003619

Customers have expressed concerns about the performance of Qi Wireless Chargers.

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Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.

11003564

Customers have expressed concerns about the performance of Qi Wireless Chargers.

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Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.

10235238

Some 2019- 2023 RAV4 HV vehicles may duplicate an abnormal noise (Growl, Humming and/or other) from the Hybrid T/A...

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and/or MGR at various vehicle speeds and normal drive conditions

HVAC & Climate

1 bulletin
11020657

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Suspension

1 bulletin
10241387

Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle.

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If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash. This service bulletin outlines the physical differences and precautions that should be taken when servicing different wheel and wheel fastener types.