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2013 Toyota Prius V TSBs

497 Technical Service Bulletins across 16 categories

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97 bulletins
11029892

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete.

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Please see T-SB-0009-26.

10251070

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete.

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Please see T-SB-0057-18.

10238157

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

10230356

TI: 19TE12 Expired on December 1, 2022

10230355

DP: Customer Support Program 19TE12 expired December 1, 2022.

10197476

Replacement vin plates.

10197473

Product general information.

10197472

Technician Certification Requirements.

10190450

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.

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Please see T-SB-0012-21.

10190449

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.

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Please see T-SB-0044-16.

10187261

OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete.

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Please see T-SB-0003-21.

10185759

OBSOLETE NOTICE December 16, 2020: This bulletin is now obsolete.

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Please see T-SB-0125-20.

10179763

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179755

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179719

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179711

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10174891

OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete.

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Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

10172843

OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete.

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Please see T-SB-0010-20.

10170189

OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.

10164346

OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete.

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Please see T-SB-0080-19.

10159712

OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete.

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Please see T-SB-0038-19.

10134140

Tech Tip: Some customers may experience difficulty programming HomeLink.

10133901

This bulletin is now obsolete.

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Please see T-SB-0012-13.

10133835

Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models.

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The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.

10133797

This bulletin is now obsolete.

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Please see T-SB-0051-13.

10133641

OBSOLETE NOTICE November 16, 2017: This bulletin is now obsolete.

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Please see T-SB-0294-17.

10132930

OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete.

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Please see T-SB-0134-16.

10132715

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132708

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132656

Previously, an error message was received when performing DCM activation initiated by Techstream.

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This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.

10132609

Toyota has developed a special Antenna Test Kit to aid in the diagnosis of vehicles with very poor, inoperative, or no...

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AM/FM, XM Satellite, and/or GPS/DCM reception. Follow the procedures in this bulletin to address these conditions.

10132450

An error message is received when performing DCM activation initiated by Techstream.

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This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

10132295

This bulletin is now obsolete.

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Please see T-SB-0054-13.

10132131

Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to...

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10,000 miles for most vehicles that require this oil. With this change, the following should be noted

10132130

Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or...

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Instances) instead of the native Apple Podcast application.

10132089

This bulletin is now obsolete.

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Please see T-SB-0133-14

10132056

This bulletin is now obsolete.

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Please see T-SB-0163-13 .

10131993

This bulletin is now obsolete.

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Please see T-SB-0185-13.

10131824

This bulletin is no longer applicable and is now obsolete.

10111566

Some 2012 - 2014 model year Prius V vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance.

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Follow the Repair Procedure in this bulletin to address this condition.

10111488

Obsolete Notice November 5, 2015: This bulletin is now obsolete.

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Please see T-SB-0108-15

10111486

Obsolete Notice November 2, 2015: This bulletin is now obsolete.

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Please see T-SB-0101-15

10111424

August 19, 2015: This bulletin is now obsolete.

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Please see T-SB-0061-15

10111183

Some 2012 - 2014 model year Prius V vehicles may exhibit a condition in which a lens in the combination meter develops a hazy or foggy appearance.

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Follow the Repair Procedure in this bulletin to address this condition.

10109399

September 30, 2014: This bulletin is now obsolete.

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Please see T-SB-0133-14.

10096612

AUGUST 19, 2015: THIS BULLETIN IS NOW OBSOLETE.

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PLEASE SEE T-SB-0061-15

10096097

TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.

10093784

OBSOLETE NOTICE NOVEMBER 5, 2015: THIS BULLETIN IS NOW OBSOLETE.

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PLEASE SEE T-SB-0108-15

10093781

OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE.

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PLEASE SEE T-SB-0101-15

10074181

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10074120

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062075

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062070

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062066

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062065

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062063

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062062

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062057

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062053

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062048

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062047

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062044

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062038

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062034

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062023

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062022

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062021

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062019

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062018

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062016

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062013

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062011

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062010

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062009

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061659

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061658

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061656

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061655

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061654

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061653

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061652

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061636

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061589

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061587

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061572

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061564

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061269

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060839

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060838

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060835

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060834

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060833

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060775

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060753

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060749

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060688

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060677

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Infotainment

95 bulletins
10187248

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote database.

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Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote update will be included on the USB Drive Navigation Map Update SST. A Gracenote update must be performed before a Navigation Map update. A Navigation Map update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

10186202

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote database.

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Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote update will be included on the USB Drive Navigation Map Update SST. A Gracenote update must be performed before a Navigation Map update. A Navigation Map update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

10169426

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Service Bulletin No. T-SB-0133-14 is obsolete and any printed versions should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

10169334

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10159739

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10152265

Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10152191

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Service Bulletin No. T-SB-0133-14 is obsolete and any printed versions should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

10141576

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.

10140568

Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...

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(Lollipop) or later.

10134479

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134476

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134432

Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.

10134415

Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...

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(Lollipop) or later.

10134414

When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below.

10134321

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134281

Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory.

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Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.

10134247

When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

10134224

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134222

iPhone text messages do not appear on multimedia dis[play.

10134220

Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware.

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The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.

10134022

Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may...

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experience an error message when they attempt to use the Entune application.

10134021

Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may...

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experience an iPod Authorization error when they plug their iPhone into the USB port.

10134020

Customers who purchase new or replacement iPhones running iOS 6 may find that Toyota a Entune application will not launch on the iPhone.

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The issue can occur when the customer restores/transfers their apps, contacts, etc.

10134019

Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may...

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experience an error message when they attempt to use the Entune application.

10134018

Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may...

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experience an iPod Authorization error when they plug their iPhone into the USB port.

10133893

Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type Units.

10133892

Vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of...

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the following conditions.

10133885

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...

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drive to update the map, points of interest, Gracenote and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

10133884

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.

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Gracenote includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the ?USB Drive ? Navigation Update? SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

10133882

Toyota models equipped with the display Audio HDD Navigation System Require a Special Service Tool (SST) USB drive to...

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update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation numbers are provided in an ACN pamphlet available through the normal parts ordering system.

10133795

2012-2013 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.2.0) may...

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exhibit one or more of the following conditions.

10132740

Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below:

10132680

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system.

10132678

REVISION NOTICE October 11, 2017 Rev2: ? The Required Tools & Equipment section has been updated to include a NEW USB drive map update.

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SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0006-13. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote database. Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote update will be included on the USB Drive Navigation Map Update SST. A Gracenote update MUST be performed BEFORE a Navigation Map update. A Navigation Map update is NOT required to complete the Gracenote update.

10132642

Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio...

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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10132624

Revision Notice: The Parts information section, and the Required Tools & Equipment section has been updated.

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Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each ehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

10132581

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10132578

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10132507

Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.

10132316

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10132293

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...

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drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

10132291

Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...

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the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.

10132205

An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation...

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with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. The Initialization Process may also need to be performed under other circumstances such as following a head unit replacement or after the customer?s personal settings are erased. The Initialization process requires between 3 and 15 minutes to complete, depending on the type of head unit, file size, cellular connection speed, and other factors.

10132163

iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later.

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This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.

10132161

Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video).

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When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.

10132160

Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system.

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This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later.

10132157

To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc.

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After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.

10132134

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10132088

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.

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Gracenote includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the ?USB Drive Navigation Map Update? SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

10132058

Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.

10132057

Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles.

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Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Vehicle orientation slow to update after vehicle start up. Five Bing results are not all displayed on the map.

10132049

The Premium Display Audio type Entune system does not connect to the internet when using an iPhone.

10132047

When diagnosing audio, navigation, and Bluetooth concerns on Toyota vehicles equipped with Premium Display Audio with...

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Entune, adhere to the guidelines listed below.

10132010

The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System.

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The ?delete? soft button on the multi-information display is greyed out and not selectable.

10131952

Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may...

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exhibit one or more of the following conditions:

10131933

Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure...

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to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

10131930

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10131902

Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...

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the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform an update.

10131786

This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card...

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memory.

10111627

Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...

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the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

10111577

Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may...

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exhibit 1 or more of the following conditions; Some 2012 - 2013 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 2.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2014 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 3.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (Version less than 4.1.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune? (Version less than 5.1.0) may exhibit 1 or more of the following conditions.

10111547

Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio...

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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10111490

Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.

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Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

10111489

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...

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drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in the bulletin to perform the update.

10111482

Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...

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the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Card Number (ACN) required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin.

10111407

When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

10111405

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10111365

Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111339

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10111338

Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111304

iPhone text messages do not appear on multimedia display.

10111275

Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update.

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Any Previous printed versions of this bulleting should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update MUST be performed before a Navigation Map Update. A Navigation Map Update is NOT required to complete the Gracenote update. Use the process described in this bulletin to perform the update.

10111249

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10111248

Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111229

Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111214

When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

10111212

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10111154

iPhone text messages do not appear on multimedia display.

10109587

Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation...

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systems.

10109491

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...

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drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system.

10109490

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.

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Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.) The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update.

10109464

Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the...

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navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10109463

Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10097055

"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS.

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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "

10096561

SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS.

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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY.

10096555

IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.

10096550

CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE.

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THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.

10093871

TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE.

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GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.). THE GRACENOTE UPDATE WILL BE INCLUDED ON THE "USB DRIVE NAVIGATION MAP UPDATE" SST. A GRACENOTE UPDATE MUST BE PERFORMED BEFORE A NAVIGATION MAP UPDATE. A NAVIGATION MAP UPDATE IS NOT REQUIRED TO COMPLETE THE GRACENOTE UPDATE. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.

10093870

TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB...

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DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION NUMBER IS REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THE BULLETIN TO PERFORM THE UPDATE.

10093774

TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE...

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THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION CARD NUMBER (ACN) REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THIS BULLETIN.

10093540

"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM.

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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "

10093361

"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY.

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CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFERENCE DOCUMENTS SECTIONS. THIS CHANGE HAS OCCURRED TO HELP SPEED UP THE UPDATING PROCESS OF THIS DOCUMENT. "

10092684

SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X...

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(LOLLIPOP) OR LATER.

10084301

SOME 2012 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM AND ENTUNE (VERSION LESS THAN 2.1.0) MAY...

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EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2013 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 2.2.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2014 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 3.2.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2015 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 4.1.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2015 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 5.1.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS.

10075949

Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system.

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This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later

Electrical

87 bulletins
11029893

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10245487

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of...

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the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

10240056

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage.

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The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.

10240055

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage.

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The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.

10235232

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage.

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The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.

10235231

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage.

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The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.

10213902

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

10203533

For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane.

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If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

10183185

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10179698

Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...

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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

10179602

Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...

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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

10177773

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10176284

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10173988

For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface.

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If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

10172823

The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the...

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vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated

10172822

The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the...

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vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.v

10170748

Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles.

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Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10170743

Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles.

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Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

10169324

Dealer Package: Opcodes are now available to submit a warranty claim on vehicles still under the New Vehicle Limited Warranty (3yrs/36,000 miles).

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The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

10168527

Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

10168526

Dealer Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

10168525

Region Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

10168524

Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

10168514

Dealer Package: 10/02/2019 K0P: Remedy in relation to Safety Connect Subscription.

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The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

10166009

Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

10166008

Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

10166006

Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the...

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location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

10152247

This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries.

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This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.

10152222

Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

10152210

Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

10152205

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10150418

Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10149999

Dealer Letter: September 4, 2018 An error in the covered model years described in A3 has been corrected.

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In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall F0R (launched in late July, 2015) performed (if applicable).

10149217

Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10146515

Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery...

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performance based on this value.

10143927

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.

10142471

Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10142470

Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10142469

RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10142468

Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10140629

Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10140628

Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10140627

RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10140626

Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located...

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inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.

10140582

HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper...

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orientation mark of the DRC.

10134342

Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV Battery...

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performance based on this value.

10134227

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10134128

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10133986

2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10133982

The Advanced Parking Guidance System (or Park Assist) assists the driver during parking and parallel parking by...

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displaying an image of the area behind the vehicle and controlling the steering wheel with the vehicle in reverse. Removing the short pin or disconnecting the battery interrupts power to the Steering Angle Sensor. When the short pin is reinstalled or the battery terminal is reconnected, the rear view monitor will operate, but the steering angle sensor center position must be set through system initialization before park assist will become operational. Initialize the Advanced Parking Guidance System after installing the short pin during Pre-delivery Service (PDS).

10133980

If Prius vehicles are put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease.

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To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.

10133917

technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV...

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Battery Replacement.

10133897

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.

10133889

2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10133878

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10133654

In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged.

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Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

10132762

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10132641

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10132319

Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV...

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battery replacement.

10132103

For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an...

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excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.

10132065

Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80...

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or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Use the following repair procedure to improve this condition.

10131893

Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.

10131823

Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80...

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or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Use the following repair procedure to improve this condition.

10131810

Some 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80...

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or P0A7F stored due to dust or debris build-up in the HV Battery Cooling Fan. Use the following repair procedure to improve this condition.

10131769

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10129204

Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV...

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model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition.

10123430

REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles.

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SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

10111416

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

10111390

When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10111305

Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery...

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performace based on this value.

10111197

When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10111155

Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery...

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performace based on this value.

10111126

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

10109590

Tech Tip: In some areas such as New York, taxi companies are required to install vinyl covers on or around the rear seat.

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When installing the vinyl cover near the rear seat, the HV Battery cooling system air inlet screen could be covered by mistake. Do not block the HV battery cooling system air inlet screen.

10109507

Tech Tip: Some Prius PHV customers may notice a change in the displayed EV Distance or have a concern about the HV...

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Battery performance based on this value.

10096905

WARRANTY POLICY BULLETIN (POL16-02): TOYOTA HAS RECEIVED SOME REPORTS INDICATING THE INTELLIGENT POWER MODULE (IPM)...

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LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY THE HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE.

10096903

DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED...

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INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.

10096902

DEALER EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED...

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INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.

10096892

REGIONLETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED...

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INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.

10096873

REGION EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED...

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INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.

10096566

A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ON CONDITION AND P0A80 STORED IN THE MEMORY.

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SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.

10096036

"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU.

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FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECUS INFORMATION."

10093479

THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES.

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THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED WHEREVER THE REPAIR MANUAL REFERENCES THE TOYOTA HYBRID SYSTEM (THS) CHARGER.

10092768

HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER...

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ORIENTATION MARK OF THE DRC.

10081968

THIS COMMUNICATION IS INFORMING VEHICLE OWNERS OF A SPECIAL SERVICE CAMPAIGN INITIATED BY GULF STATES TOYOTA, INC.

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(GST) TO INSPECT AND REPAIR 682 TOYOTA PRIUS V VEHICLES EQUIPPED WITH A NON-TOYOTA SEAT HEATER WHICH MAY STOP WORKING DUE TO A FAILURE OF THE WIRING CONNECTORS. THE NON-TOYOTA SEAT HEATER SENSORS WERE INSTALLED AS A GST INSTALLED OPTION UNDER GST P/N 00015-J1248-01.

10081964

THIS COMMUNICATION IS INFORMING DEALER PRINCIPALS, GENERAL MANAGERS, SERVICE MANAGERS & PARTS MANAGERS OF A SPECIAL...

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SERVICE CAMPAIGN INITIATED BY GULF STATES TOYOTA, INC. (GST) TO INSPECT AND REPAIR 682 TOYOTA PRIUS V VEHICLES EQUIPPED WITH A NON-TOYOTA SEAT HEATER WHICH MAY STOP WORKING DUE TO A FAILURE OF THE WIRING CONNECTORS. THE NON-TOYOTA SEAT HEATER SENSORS WERE INSTALLED AS A GST INSTALLED OPTION UNDER GST P/N 00015-J1248-01.

10056218

TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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NON SEAT HEATER SYSTEM WAS INSTALLED, ON CERTAIN VEHICLES, CAN STOP WORKING DUE TO FAILURE OF WIRING CONNECTORS AND SEAT HEATER WILL TURN OFF. MODEL 201202014 PRIUS V. *PE

Body & Paint

53 bulletins
11028712

Some 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11012742

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11012735

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

11012727

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11007455

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11007443

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11006161

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006149

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11005153

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination.

11005149

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

11005122

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11005064

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11003644

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003589

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

10244113

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10227916

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10227915

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...

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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10227914

CSP: Customer Support Program ZKG ? Paint Repair Process

10227913

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10227912

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10227898

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10224108

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220183

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220174

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

10211828

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10211827

TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...

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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10208995

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10204571

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10190448

Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10188913

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10183288

RE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10183287

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10179700

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10174890

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10172832

TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is...

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Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10172831

TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is...

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Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10172830

Customer Support Program ZKG ? Paint Repair Process OPERATION FLOW CHART

10154800

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10153264

Some 2013 ? 2018 model year RAV4 and 2016 ? 2018 model year RAV4 Hybrid vehicles may exhibit a condition in which the...

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power back door makes a squeak noise when the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.

10143953

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.

10142464

On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10140622

On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10132742

Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132281

If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the...

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source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield/rear glass area.

10132269

Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132136

The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick...

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quenching process during manufacturing.

10131912

Some 2012 ? 2014 model year Prius PHV vehicles may exhibit difficulty inserting or removing the EV Charge Cable.

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This phenomenon may be due to friction caused by contaminants attached to the EV Charge Connector Seal inside the EV Charge Cable Assembly. Follow the procedure in this bulletin to address this condition.

10131850

REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles.

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On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10131713

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10123420

Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the...

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metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10111357

On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10111221

On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10096862

ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE.

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THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.

Engine

29 bulletins
10253223

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.

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These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

10181799

Some 2012 ? 2014 model year Prius V hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning...

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light(s) are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 may be stored. This condition may be caused by a small internal brake fluid leak inside the brake booster assembly with master cylinder. Follow the Repair Procedure in this bulletin to address this condition.

10164330

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

10158575

Some 2011 ? 2015 model year Prius and 2012 ? 2015 model year Prius Plug-in Hybrid vehicles may exhibit a condition where...

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the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and C1253 may be stored. This condition may be caused by a small internal brake fluid leak inside the brake booster assembly with master cylinder. Follow the Repair Procedure in this bulletin to address this condition.

10150407

Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE...

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engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved as well as the Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the repair procedure in this bulletin to address this condition.

10149046

Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE...

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engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved as well as the Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the repair procedure in this bulletin to address this condition.

10133964

Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

10133962

Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

10133895

Some 2010-2013 model year Prius and Prius V models may exhibit one or more of the following conditions at initial engine...

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start up after cold soak in temperatures below 40 degrees F.

10133860

The customer is having difficulty changing the multi-display screen from Day Mode.

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If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.

10133809

Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil.

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There a re man benefits of this oil.

10133729

Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE...

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engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved to address this condition.

10132913

NOTE Service Bulletin No.

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T-SB-0168-16 ?2ZR-FXE Engine Oil Consumption Inspection Procedure? MUST be performed BEFORE continuing with the procedure in this bulletin. Some 2010 ? 2014 model year Prius PHV, Prius V, and Prius vehicles equipped with the 2ZZ-FXE engine may exhibit engine oil consumption. The piston and piston ring assembly have been changed to reduce the potential for oil consumption. Follow the Repair Procedure in this bulletin to address this condition.

10132912

Some 2010 ? 2014 model year Prius, Prius V, and Prius PHV vehicles equipped with 2ZR-FXE engines may exhibit engine oil consumption.

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The piston and ring assembly has been redesigned to minimize oil consumption. Use the Inspection Procedure in this bulletin to confirm this condition prior to ANY repairs.

10132859

Some 2013 ? 2015 Prius PHV, Prius and 2013 ? 2016 Prius V vehicles may exhibit a vibration due to rough idle and/or...

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tapping noise from the HV transaxle at cold start. The check engine light may also illuminate with (DTC) P0300, P0301, P0302, P0303, P0304 (Random/Multiple Cylinder Misfire Detected). The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.

10132812

Tech Tip: ...

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Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.

10132741

Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil.

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There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Toyota has extended the oil change intervals to 10,000 mile for most vehicles that require this oil. With this change, the following should be noted: The 2TR-FE (4Runner/Tacoma) and the 3UR-FBE (Flex Fuel Tundra/Sequoia) are the exceptions to this new change interval program; these engines have not been approved for the 10,000 mile interval at this time. A 5,000 mile oil change interval is still required for these vehicles. Also, the Flex Fuel 3UR-FBE requires a 2,500 mile interval when operated on E85 50% of the time or more. Only Toyota vehicles in which 0w20 oil is mandatory (except for the 2TR-FE & 3UR-FBE Engines) have been approved for extended oil change intervals. Vehicles in which 0w-20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used.

10131927

Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.

10111604

Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles, 2012 - 2015 model year Prius PHV vehicles, and 2012 -...

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2016 Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P0300, P0301, P0302, P0303, and P0304 (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the Intake Manifold assembly to address this condition.

10111563

While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10111498

Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE...

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equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the intake manifold assembly to address this condition.

10111400

Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.

10111294

Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with...

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Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.

10111207

Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.

10111180

While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10111144

Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with...

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Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.

10093949

SOME 2010 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES AND 2012 2015 MODEL YEAR PRIUS PHV AND PRIUS V (2ZR-FXE...

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EQUIPPED) VEHICLES MAY EXHIBIT A RUNS ROUGH AND/OR MIL ON CONDITION WITH DTC(S) P030# (MISFIRE) DURING LIGHT ACCELERATION WHILE THE EXHAUST GAS RECIRCULATION (EGR) SYSTEM IS ACTIVE. REPLACE THE INTAKE MANIFOLD ASSEMBLY TO ADDRESS THIS CONDITION.

10084369

SOME 2010 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES, 2012 2015 MODEL YEAR PRIUS PHV VEHICLES, AND 2012 2016...

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PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A RUNS ROUGH AND/OR MIL ON CONDITION WITH DTC(S) P0300, P0301, P0302, P0303, AND P0304 (MISFIRE) DURING LIGHT ACCELERATION WHILE THE EXHAUST GAS RECIRCULATION (EGR) SYSTEM IS ACTIVE. REPLACE THE INTAKE MANIFOLD ASSEMBLY TO ADDRESS THIS CONDITION.

10058418

TOYOTA: DIAGNOSTIC TROUBLE CODE (DTC) POAOF ENGINE FAILS TO START, WITH MALFUNCTION INDICATOR LAMP (MIL) ON DUE TO...

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PURGE VSV/PCV LINE SEPARATION OF THROTTLE BODY HOUSING. MODEL 2010-13 PRIUS, PRIUS V. *PE

Brakes

27 bulletins
11012743

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11007444

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11006150

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003647

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

11003592

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

10214323

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions

10190453

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10187241

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10186195

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10184566

DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014...

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model year Prius V and certain 2015 Model Year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10184564

DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014...

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model year Prius V and certain 2015 Model Year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10184563

RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014...

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model year Prius V and certain 2015 Model Year Prius V vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10181805

DE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles.

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These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10181804

RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles.

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These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10181803

RL: This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies.

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The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly.

10181800

DP: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles.

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These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10181735

RE: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 ? 2014 model year Prius V vehicles.

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These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10164923

Warranty Enhancement Program: Toyota has received reports indicating various brake system related warning lamps...

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illuminate due to internal malfunctions.

10164922

Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles.

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Although the brake booster and brake booster pump assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), Toyota is now offering a voluntary Customer Support Program that applies to certain internal malfunctions of the brake booster assemblies. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10158578

Customer Support Program Bulletin: Toyota has received reports indicating various brake system related warning lamps...

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illuminate due to internal malfunctions.

10158577

Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ?...

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2015 Model Year Prius PHV vehicles. Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), Toyota is now offering a voluntary Customer Support Program that applies to certain internal malfunctions of the brake booster assemblies. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10133981

The Rear Wheel Extension Pads are located in the luggage compartment at the assembly plant to avoid damage in transit.

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Install the Rear Wheel Extension Pads on the vehicle during Pre-Delivery Service (PDS) using the following procedure.

10133676

Some 2012 ? 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold.

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New Rear Brake Caliper Assemblies that include anti-squeal shims, brake pads, and pad support clips and NEW rear rotors have been developed to help address this condition.

10132884

Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time,...

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even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface

10132090

Some 2012 - 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold.

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New Rear Brake Caliper Assemblies that include anti-squeal shims, brake pads, and pad support clips and NEW rear rotors have been developed to help address this condition.

10131984

A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles...

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equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

10131953

Some 2012 ? 2014 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold.

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New Rear Brake Caliper Assemblies that include anti-squeal shims, brake pads, and pad support clips and NEW rear rotors have been developed to help address this condition.

Fuel System

22 bulletins
11012744

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11007445

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11006151

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003649

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003594

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

10230369

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10230368

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10230367

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10227920

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10227919

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10227918

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10201400

Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC...

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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10172829

Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10172828

Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10171405

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

10164345

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

10153190

Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest.

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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10133984

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10133942

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10132287

California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be...

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obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.

10131861

REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles.

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? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10131826

Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest.

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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

Pre-Delivery & Maintenance

22 bulletins
10197487

Warranty enhancement program.

10190460

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

10179783

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ?...

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VEHICLE LOCATION INACCURATE

10179739

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ?...

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VEHICLE LOCATION INACCURATE

10166011

Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION...

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INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI

10145749

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

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Please see T-SB-0304-17.

10145748

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

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Please see T-SB-0304-17.

10142506

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10142473

Dealer Daily: Warranty Enhancement Program ZF5 dealer letter now available on TIS.

10140631

Dealer Daily: Warranty Enhancement Program ZF5 dealer letter now available on TIS.

10134475

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10133994

Customer retention and proper maintenance of vehicles has been a major focus for Toyota.

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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning?.)

10133993

PRE-DELIVERY SERVICE CHECK SHEET

10133992

Customer retention and proper maintenance of vehicles has been a major focus for Toyota.

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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning?.)

10133991

PRE-DELIVERY SERVICE CHECK SHEET

10133987

Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...

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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10133979

The Front Spoiler Under Cover and Rear Side Spoiler are located in the luggage compartment at the assembly plant to avoid damage in transit.

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Install the Front Spoiler Under Cover and Rear Side Spoiler on the vehicle during Pre-Delivery Service (PDS) using the following procedure.

10133890

Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...

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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10132814

Tech Tip: ...

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Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10132577

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10131988

The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper...

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performance.

10096906

DEALER DAILY: WARRANTY ENHANCEMENT PROGRAM ZF5 DEALER LETTER NOW AVAILABLE ON TIS.

Hybrid & EV

17 bulletins
10235230

Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with...

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Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.

10235229

Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with...

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Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.

10220213

DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters.

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The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain circumstances) involving an enhancement to the warranty for the IPM or Inverter for 20 years with unlimited mileage, free loaner and/or towing, and reimbursement for prior IPM or inverter repairs.

10187254

Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with...

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Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.

10178786

Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with...

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Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.

10159692

The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and...

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replacement is now available for the hybrid inverter with converter assembly equipped on 2010 ? 2015 model year Prius and 2012 ? 2015 model year Prius V vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0092-14. ? The Parts Information section has been updated. Service Bulletin No. T-SB-0092-14 is obsolete and any printed versions should be discarded. APPLICABLE WARRANTY Please refer to vehicle Warranty and Maintenance Guide. NOTE Not all parts listed are needed for HV inverter repair, this list is for reference only. Refer to the Repair Manual for appropriate components based on the condition BEFORE ordering any parts.

10142472

Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E,...

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P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.

10140630

Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E,...

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P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.

10140583

Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E,...

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P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.

10133983

To ensure the off-board charging functions and charging system are operating properly, inspect the charging functions...

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during Pre-Delivery Service (PDS) following the procedures in this bulletin.

10133778

In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year...

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Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.

10133776

In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year...

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Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.

10133721

In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year...

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Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.

10111284

The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and...

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replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.

10111134

The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and...

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replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.

10096904

SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E,...

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P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.

10092981

SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E,...

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P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.

HVAC & Climate

15 bulletins
11020657

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

10244115

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

10183281

HVAC drain tube is found to be blocked/clogged.

10178524

HVAC drain tube is found to be blocked/clogged.

10172826

Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced

10155238

HVAC drain tube is found to be blocked/clogged.

10132901

REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles.

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? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10132239

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10132156

If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...

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be involved.

10132137

If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...

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be involved.

10131985

Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111562

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10111389

Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111196

Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111179

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Steering

10 bulletins
10203532

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10182983

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10168537

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10155247

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10150015

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10134320

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone.

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? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10133856

The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be...

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turned very little from side-to-side.

10111643

Some customers may encounter Bluetooth connectivity concerns such as: *Difficulty to pair the phone.

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*Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.

10111366

Some customers may encounter Bluetooth connectivity concerns such as: * Difficulty to pair the phone.

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* Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10111230

Some customers may encounter Bluetooth connectivity concerns such as: * Difficulty to pair the phone.

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* Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

Tires & Wheels

7 bulletins
10207946

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10153256

Some 2010 ? 2014 model year Prius and 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ON condition with...

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Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To identify the specific components within the inverter assembly that need to be replaced, follow the Repair Procedure in this bulletin to address this condition.

10133985

During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

10132048

Please refer to the following recommendations for the best practices for vehicle tire rotations.

10131951

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.

10131759

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

10129977

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

Software & Calibration

5 bulletins
10245488

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ?...

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VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI Updated 010/25/2023

10168528

Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY...

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CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI. Updated 10/17/2019

10166020

Technical Instructions: UPDATED 09/13/19 TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ?...

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VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI

10145776

Update on Technician Certification Requirements.

10132135

These concerns can be caused by changes made on the customer?s phone.

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Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

Lighting

4 bulletins
10133988

The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is...

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significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the tire pressure warning lamp to illuminate.

10133888

The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is...

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significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the tire pressure warning lamp to illuminate.

10132670

Some vehicles with aftermarket headlamps (non OEM) are being repaired/replaced under warranty with OEM equipment.

10131750

The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.

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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.

Air Bags & Safety

4 bulletins
10133915

Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help...

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reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.

10132410

REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles.

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Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.

10132055

Beginning in 1998, Toyota introduced side airbags as optional equipment.

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Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

10131961

Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models,...

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seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

Transmission

3 bulletins
10146511

Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief...

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intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 mph.

10109403

World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the...

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mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.

10109367

The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now...

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available for the Hybrid Transaxle assembly equipped on 2007 - 2011 model year Camry HV, 2006 - 2015 model year Highlander HV, 2010 - 2015 model year Prius, and 2012 - 2015 model year Prius PHV and Prius V vehicles.