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2016 Toyota Prius C TSBs

232 Technical Service Bulletins across 16 categories

Electrical

46 bulletins
11029893

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10213902

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

10183185

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10179698

Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...

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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

10179602

Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...

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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

10177773

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10176284

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10174896

The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified...

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angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

10159725

The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified...

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angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

10152250

A battery in a stored vehicle is subject to conditions that can reduce its performance and life.

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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.

10152249

Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 7 of ?Final Inspection & Cleaning.?)

10152247

This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries.

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This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.

10152222

Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

10152210

Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

10152205

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10150418

Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10149217

Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10143927

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.

10142474

Some customers may complain about a MIL ?ON? with a P0A80 DTC.

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In these cases, the HV Battery would need to be replaced. Along with the HV Battery replacement, the cooling system filter will need either cleaning or replacement. This TT provides information about the HV Battery cooling system filter.

10140632

Some customers may complain about a MIL ?ON? with a P0A80 DTC.

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In these cases, the HV Battery would need to be replaced. Along with the HV Battery replacement, the cooling system filter will need either cleaning or replacement. This TT provides information about the HV Battery cooling system filter.

10140582

HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper...

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orientation mark of the DRC.

10134429

2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10134345

For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an...

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excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.

10134227

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10134128

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10133654

In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged.

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Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

10132641

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10132504

2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10131893

Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.

10131863

Rev2 A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10131769

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10129204

Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV...

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model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition.

10123430

REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles.

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SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

10111499

Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 7 of "Final Inspection & Cleaning.")

10111416

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

10111126

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

10096908

SOME CUSTOMERS MAY COMPLAIN ABOUT A MIL ON WITH A P0A80 DTC.

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IN THESE CASES, THE HV BATTERY WOULD NEED TO BE REPLACED. ALONG WITH THE HV BATTERY REPLACEMENT, THE COOLING SYSTEM FILTER WILL NEED EITHER CLEANING OR REPLACEMENT. THIS TT PROVIDES INFORMATION ABOUT THE HV BATTERY COOLING SYSTEM FILTER.

10096566

A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ON CONDITION AND P0A80 STORED IN THE MEMORY.

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SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.

10096036

"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU.

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FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECUS INFORMATION."

10093954

"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIPS NEW CAR CUSTOMERS.

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CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 7 OF FINAL INSPECTION & CLEANING.)"

10093486

"A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE.

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THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE. AS A MATTER OF POLICY, TOYOTA DOES NOT PROVIDE BATTERY WARRANTY COVERAGE FOR DISCHARGED AND/OR FAILED BATTERIES DUE TO LACK OF MAINTENANCE. IT IS THE DEALERS RESPONSIBILITY TO MAINTAIN THE SPECIFIED STATE OF CHARGE (SOC) OF THE VEHICLES BATTERY WHILE IN STOCK AND ASSURE PROPER STATE OF CHARGE (SOC) AT DELIVERY. TO ELIMINATE CUSTOMER SERVICE CONCERNS DUE TO AN UNDERCHARGED BATTERY DURING THE FIRST FEW WEEKS OF OWNERSHIP, ALL DEALERS SHOULD CHECK BATTERY STATE OF CHARGE (SOC) AND RECHARGE, IF NECESSARY, WITHIN 48 HOURS OF DELIVERY TO CUSTOMERS."

10093484

"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIPS NEW CAR CUSTOMERS.

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CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 7 OF FINAL INSPECTION & CLEANING.)"

10093479

THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES.

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THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED WHEREVER THE REPAIR MANUAL REFERENCES THE TOYOTA HYBRID SYSTEM (THS) CHARGER.

10092768

HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER...

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ORIENTATION MARK OF THE DRC.

10087882

FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN...

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EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BATTERY COOLING FAN MAINTENANCE AND CLEANING SHOULD BE PERFORMED TO ADDRESS THIS CONDITION.

10086292

FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN...

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EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BATTERY COOLING FAN MAINTENANCE AND CLEANING SHOULD BE PERFORMED TO ADDRESS THIS CONDITION.

Body & Paint

32 bulletins
11028712

Some 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11012742

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11012735

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

11012727

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11007455

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11007443

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11006161

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006149

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11005153

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination.

11005149

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

11005122

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11005064

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11003644

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003589

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

10244113

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10227898

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10224108

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220183

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220174

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

10208995

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10204571

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10190448

Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10188913

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10174890

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10154800

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10143953

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.

10142464

On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10140622

On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10131850

REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles.

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On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10131713

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10123420

Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the...

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metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10096862

ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE.

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THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.

Infotainment

31 bulletins
10168540

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0234-17. ? The Introduction and Software Update Procedure sections have been updated. Service Bulletin No. T-SB-0234-17 is obsolete and any printed versions should be discarded. Some 2016 model year vehicles equipped with Entune? Audio (version UU.11.13), Entune? Audio Plus (version EU.20.21) or Entune? Premium Audio (CU.20.22) or older may exhibit one or more of the following conditions: ? Bluetooth audio information is missing from instrument cluster MID ? Long street names are not indicated when using turn-by-turn directions ? Abnormal navigation routing ? Toyota Park Assist Settings button displays in the Settings menu ? System is unable to call phone numbers with ?-? present in the number ? System is unable to send SMS via the Quick Message feature ? Abnormal Bluetooth audio playback when inserting and removing the iPhone USB cable from the USB port ? System is unable to play audio from iPhone connected via USB when two phones are connected via Bluetooth at the same time ? Browse button operates intermittently in Bluetooth Audio ? Screen flickers when switching between day and night modes ? Abnormal Pandora Internet Radio operation when switching between two iPhones ? Unit reboots intermittently ? Diagnostic Trouble Code (DTC) U1110 or B15E6 is present ? Diagnostic screen displays intermittently ? Weather Map is inoperative ? ?Unable to connect to server? displays when using voice recognition and searching for ?IHOP? ? Panoramic view monitor operates abnormally

10166024

Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons.

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Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.

10166023

Some customers may experience a call failure when attempting to call a conference call number that has been saved in...

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their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.

10153263

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0234-17. ? The Introduction and Software Update Procedure sections have been updated. Service Bulletin No. T-SB-0234-17 is obsolete and any printed versions should be discarded. Some 2016 model year vehicles equipped with Entune? Audio (version UU.11.13), Entune? Audio Plus (version EU.20.21) or Entune? Premium Audio (CU.20.22) or older may exhibit one or more of the following conditions: ? Bluetooth audio information is missing from instrument cluster MID ? Long street names are not indicated when using turn-by-turn directions ? Abnormal navigation routing ? Toyota Park Assist Settings button displays in the Settings menu ? System is unable to call phone numbers with ?-? present in the number ? System is unable to send SMS via the Quick Message feature ? Abnormal Bluetooth audio playback when inserting and removing the iPhone USB cable from the USB port ? System is unable to play audio from iPhone connected via USB when two phones are connected via Bluetooth at the same time ? Browse button operates intermittently in Bluetooth Audio ? Screen flickers when switching between day and night modes ? Abnormal Pandora Internet Radio operation when switching between two iPhones ? Unit reboots intermittently ? Diagnostic Trouble Code (DTC) U1110 or B15E6 is present ? Diagnostic screen displays intermittently ? Weather Map is inoperative ? ?Unable to connect to server? displays when using voice recognition and searching for ?IHOP? ? Panoramic view monitor operates abnormally

10152270

Some customers may experience intermittent Bluetooth disconnections if they turn off Bluetooth audio in the Bluetooth...

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connection menu on an Android phone

10152268

For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual...

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which can be performed to diagnose the condition.

10152266

Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons.

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Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.

10140568

Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...

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(Lollipop) or later.

10134415

Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...

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(Lollipop) or later.

10134281

Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory.

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Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.

10134280

Tech Tip: Some customers may experience a condition that, after using Siri Eyes Free, the head unit will change from...

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whatever source they were listening to, to the Bluetooth Audio source. This condition was introduced with the iOS 9 and later versions.

10134222

iPhone text messages do not appear on multimedia dis[play.

10134075

Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.

10133659

Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons.

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Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.

10133658

For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual...

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which can be performed to diagnose the condition.

10132642

Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio...

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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10131804

Some customers may experience greyed out buttons or inactive screens (lockouts) while driving.

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This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.

10131786

This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card...

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memory.

10115270

Some 2016 - 2017 model year vehicles equipped with Entune Audio (version UU.10.48), Entune Audio Plus (version EU.10.68...

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or EU.20.25 or EU.20.28) or Entune? Premium Audio (CU.10.71 or CU.10.72 or CU.20.05 or CU.20.08) may exhibit 1 or more of the following conditions. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0019-16. The Software Update section has been updated.

10111547

Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio...

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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10111304

iPhone text messages do not appear on multimedia display.

10111154

iPhone text messages do not appear on multimedia display.

10099947

MULTIMEDIA SYSTEMS RESET PROCEDURE SHOULD BE PERFORMED WHEN THE MULTIMEDIA SYSTEM NO LONGER RESPONDS OR REBOOTS ITSELF.

10096555

IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.

10096332

SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO...

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SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.

10093681

SOME CUSTOMERS MAY EXPERIENCE INTERMITTENT BLUETOOTH DISCONNECTIONS IF THEY TURN OFF BLUETOOTH AUDIO IN THE BLUETOOTH...

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CONNECTION MENU ON AN ANDROID PHONE

10093567

FOR CUSTOMER CONCERNS OF NO OR POOR OUTGOING SOUND FROM THE BLUETOOTH SYSTEMS THERE ARE DIAGNOSTICS IN THE REPAIR MANUAL...

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WHICH CAN BE PERFORMED TO DIAGNOSE THE CONDITION.

10093563

SOME CUSTOMERS MAY EXPERIENCE POOR OUTGOING BLUETOOTH SOUND QUALITY, THIS CAN OCCUR FOR VARIOUS REASONS.

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CURRENT MULTIMEDIA SYSTEMS ARE DESIGNED WITH THE ABILITY TO ADJUST BLUETOOTH SOUND QUALITY TO COMPENSATE FOR ECHO OR EXCESSIVE BACKGROUND NOISE.

10093361

"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY.

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CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFERENCE DOCUMENTS SECTIONS. THIS CHANGE HAS OCCURRED TO HELP SPEED UP THE UPDATING PROCESS OF THIS DOCUMENT. "

10093346

TECH TIP: SOME CUSTOMERS MAY EXPERIENCE A CONDITION THAT, AFTER USING SIRI EYES FREE, THE HEAD UNIT WILL CHANGE FROM...

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WHATEVER SOURCE THEY WERE LISTENING TO, TO THE BLUETOOTH AUDIO SOURCE. THIS CONDITION WAS INTRODUCED WITH THE IOS 9 AND LATER VERSIONS.

10092684

SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X...

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(LOLLIPOP) OR LATER.

Other

28 bulletins
11029892

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete.

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Please see T-SB-0009-26.

10251070

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete.

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Please see T-SB-0057-18.

10238157

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

10202452

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10197494

Technician Certification Requirements.

10197476

Replacement vin plates.

10197473

Product general information.

10190450

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.

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Please see T-SB-0012-21.

10179763

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179759

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179719

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179715

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10174891

OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete.

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Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

10173806

OBSOLETE NOTICE March 10, 2020: This bulletin is now obsolete.

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Please see T-SB-0024-20.

10172843

OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete.

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Please see T-SB-0010-20.

10164346

OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete.

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Please see T-SB-0080-19.

10153266

OBSOLETE NOTICE January 04, 2019: This bulletin is now obsolete.

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Please see T-SB-0003-19 .

10153204

When adjusting the Forward Recognition Camera on vehicles with Toyota Safety Sense, it can be difficult to print the...

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repair manual target to the proper size.

10149996

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10149197

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10145739

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10132930

OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete.

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Please see T-SB-0134-16.

10131857

Technical Instructions

10131856

Dealer Package: The Certification Labels on the involved vehicles were printed with an incorrect date of manufacture.

10131855

Dealer Email: The Certification Labels on the involved vehicles were printed with an incorrect date of manufacture.

10131854

Region Letter: The Certification Labels on the involved vehicles were printed with an incorrect date of manufacture.

10131853

Region Email: The Certification Labels on the involved vehicles were printed with an incorrect date of manufacture.

10115278

OBSOLETE NOTICE Rev2 July 12, 2017: This bulletin is now obsolete.

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Please see T-SB-0234-17.

Brakes

15 bulletins
11012743

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11011632

This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies on...

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Certain 2014-2016 Model Year Highlander HV and certain 2017 Model Year Prius V Vehicles. The specific condition covered by this program is related to certain internal malfunctions of the Brake Booster Assembly. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1253 or C1256 will be stored in the vehicles memory to be used as verification. If the condition is verified, the vehicle will be repaired with new Brake Booster and Brake Booster Pump Assemblies under the terms of this Customer Support Program. The Primary Coverage will be offered until March 31, 2025, regardless of mileage. After the Primary Coverage, the Secondary Coverage is applicable for 10 years or 150,000 miles from the date of first use, whichever comes first. This coverage is for work performed at an authorized Toyota dealer only. It is subject to the same terms and conditions set forth in the New Vehicle Limited Warranty Section of the Owners Warranty Information booklet. For example, damage from abuse, an accident, theft and/or vandalism is not covered.

11007444

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11006150

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003647

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

11003592

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

10252266

RL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2014-2016 model...

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year Highlander HV vehicles and certain 2015-2017 Prius C vehicles. In these reports, customers have noted various brake system related warning lamps are illuminated.

10252265

DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty...

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for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10252260

Some 2015 ? 2017 model year Prius C vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights...

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are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs): C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

10214323

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions

10190453

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10187241

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10186195

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10146519

Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque.

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Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.

10132884

Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time,...

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even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface

Pre-Delivery & Maintenance

14 bulletins
10190460

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

10168545

Dealer Package: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles...

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have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.

10168544

Dealer Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles...

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have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.

10168543

Region Letter: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles...

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have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.

10168542

Region Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles...

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have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.

10166011

Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION...

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INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI

10145749

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

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Please see T-SB-0304-17.

10145748

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

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Please see T-SB-0304-17.

10142506

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10134475

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10134428

Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start...

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the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10132577

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10132503

Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start...

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the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10131768

This Service Bulletin includes precautions and key points for the front camera for Toyota Safety Sense C and Toyota...

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Safety Sense P adjustment procedures.

Fuel System

12 bulletins
11012744

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11007445

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11006151

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003649

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003594

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

10201400

Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC...

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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10171405

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

10164345

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

10153190

Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest.

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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10131861

REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles.

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? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10111521

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.

10096246

"TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY.

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THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE CAN AFFECT A VEHICLES SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY."

Transmission

12 bulletins
10152131

Dealer Daily Message: Special Service Campaign J0D ? Remedy Notice Certain 2014 ? 2017 Model Year Toyota Corolla...

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Vehicles Certain 2017 Model Year Toyota Corolla iM Vehicles Certain 2016 Model Year Scion iM Vehicles. Continuously Variable Transaxle (CVT) Software Update Special Service Campaign J0D Dealer Letter and Technical Instructions now available on TIS. Refer to the Dealer Letter and Technical Instructions on TIS for additional information.

10152130

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN J0D CONTINUOUSLY VARIABLE TRANSAXLE SOFTWARE...

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UPDATE CERTAIN 2014-2017 TOYOTA Corolla, CERTAIN 2017 TOYOTA Corolla iM, CERTAIN 2016 SCION iM

10152129

Region Letter: The subject vehicles? transmission has improper programming that could lead a component to unnecessarily...

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cycle and experience abnormal wear. If this component becomes damaged, the malfunction indicator lamp may illuminate in the instrument cluster and the vehicle could experience a reduction of speed. After reaching a pre-determined gear ratio, the vehicle can be operated up to approximately 37 mph.

10152128

Dealer Email: The subject vehicles? transmission has improper programming that could lead a component to unnecessarily...

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cycle and experience abnormal wear. If this component becomes damaged, the malfunction indicator lamp may illuminate in the instrument cluster and the vehicle could experience a reduction of speed. After reaching a pre-determined gear ratio, the vehicle can be operated up to approximately 37 mph.

10152127

Region Email: The subject vehicles? transmission has improper programming that could lead a component to unnecessarily...

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cycle and experience abnormal wear. If this component becomes damaged, the malfunction indicator lamp may illuminate in the instrument cluster and the vehicle could experience a reduction of speed. After reaching a pre-determined gear ratio, the vehicle can be operated up to approximately 37 mph.

10149199

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN JSD CONTINUOUSLY VARIABLE TRANSAXLE SOFTWARE...

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UPDATE CERTAIN 2014-2017 TOYOTA Corolla CERTAIN 2017 TOYOTA Corolla iM CERTAIN 2016 SCION iM UPDATE 8-20-2018

10145996

Some 2013 ? 2018 model year Lexus vehicles equipped with 2WD drivetrain and the F Sport package may exhibit a clicking...

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noise from the front wheel area during a slow (parking lot) speed turn. Follow the Repair Procedure in this bulletin to address this condition. Refer to the video link below for an example of the clicking noise condition:

10145735

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN JSD CONTINUOUSLY VARIABLE TRANSAXLE SOFTWARE...

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UPDATE CERTAIN 2014-2017 TOYOTA Corolla CERTAIN 2017 TOYOTA Corolla iM CERTAIN 2016 SCION iM. UPDATE 8-21-2018

10134477

For most models the shift-lock override is typically been attached to the shifter in direct view.

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For Prius C models, the shift-lock override cover is located in the glove box.

10132579

For most models the shift-lock override is typically been attached to the shifter in direct view.

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For Prius C models, the shift-lock override cover is located in the glove box.

10111425

Prius and Mirai vehicles are equipped with 2 types of batteries: * Hybrid Vehicle (HV) battery * 12-volt auxiliary...

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battery If Prius or Mirai vehicles are put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV battery and 12-volt auxiliary battery. NOTE * Before disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever CANNOT be shifted from the "P" position with the 12-volt auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power button is in the "START" mode, the hybrid/fuel cell system may NOT start. In this case, push the "POWER" button and select the "START" mode again to start the hybrid/fuel cell system (the "READY" light is ON). If the hybrid/fuel cell system still does NOT start (the "READY" light is OFF), refer to the Repair Manual.

10092018

PRIUS AND MIRAI VEHICLES ARE EQUIPPED WITH 2 TYPES OF BATTERIES: HYBRID VEHICLE (HV) BATTERY 12-VOLT AUXILIARY BATTERY...

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IF PRIUS OR MIRAI VEHICLES ARE PUT INTO STORAGE, THE STATE OF CHARGE (SOC) OF ITS HV BATTERY AND AUXILIARY BATTERY WILL GRADUALLY DECREASE. TO PREVENT THE AUXILIARY BATTERY FROM BECOMING DISCHARGED DURING STORAGE, PROPER MAINTENANCE IS NECESSARY. PLEASE PERFORM THE FOLLOWING MAINTENANCE SERVICE FOR THE HV BATTERY AND 12-VOLT AUXILIARY BATTERY. NOTE BEFORE DISCONNECTING THE AUXILIARY BATTERY, CONFIRM THE SHIFT LEVER IS IN THE P POSITION AND APPLY THE PARKING BRAKE COMPLETELY. THE SHIFT LEVER CANNOT BE SHIFTED FROM THE P POSITION WITH THE 12-VOLT AUXILIARY BATTERY DISCONNECTED. IF THE NEGATIVE () TERMINAL OF THE AUXILIARY BATTERY IS RECONNECTED, EVEN IF THE POWER BUTTON IS IN THE START MODE, THE HYBRID/FUEL CELL SYSTEM MAY NOT START. IN THIS CASE, PUSH THE POWER BUTTON AND SELECT THE START MODE AGAIN TO START THE HYBRID/FUEL CELL SYSTEM (THE READY LIGHT IS ON). IF THE HYBRID/FUEL CELL SYSTEM STILL DOES NOT START (THE READY LIGHT IS OFF), REFER TO THE REPAIR MANUAL.

HVAC & Climate

11 bulletins
11020657

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

10244115

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

10183281

HVAC drain tube is found to be blocked/clogged.

10178524

HVAC drain tube is found to be blocked/clogged.

10172826

Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced

10171457

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10153265

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10142502

During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system.

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Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.

10132901

REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles.

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? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111562

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10111179

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Tires & Wheels

8 bulletins
10207946

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10169441

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0234-17. ? The Introduction and Software Update Procedure sections have been updated. Service Bulletin No. T-SB-0234-17 is obsolete and any printed versions should be discarded.

10143941

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0019-16. ? The Software Update section has been updated. Service Bulletin No. T-SB-0019-16 is obsolete and any printed versions should be discarded.

10131759

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

10129998

The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0019-16. ? The Software Update section has been updated. Service Bulletin No. T-SB-0019-16 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.

10129977

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

10111438

During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.

10096708

"TSB: DURING THE MANUFACTURING PROCESS TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING.

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IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE SAME DIRECTION OF ROTATION. PLEASE REFER TO THE FOLLOWING PROCEDURE TO ENSURE THAT THE ORIGINAL TIRES STAY IN THE SAME LOCATION ON THE VEHICLE."

Steering

8 bulletins
10203532

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10182983

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10168537

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10155247

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10150015

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10134320

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone.

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? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10111643

Some customers may encounter Bluetooth connectivity concerns such as: *Difficulty to pair the phone.

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*Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.

10097052

"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE.

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INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."

Engine

7 bulletins
10253223

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.

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These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

10179791

Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction...

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pipe sub-assembly located at the top right of the engine compartment.

10179747

Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction...

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pipe sub-assembly located at the top right of the engine compartment.

10164330

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

10127065

Some 2014 ? 2018 model year Toyota vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610...

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(Engine Off Timer Performance) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.

10111563

While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10111180

While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

Software & Calibration

4 bulletins
10198150

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

10166020

Technical Instructions: UPDATED 09/13/19 TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ?...

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VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI

10145776

Update on Technician Certification Requirements.

10141568

Dealer Daily Message: **UPDATED FAQ AVAILABLE ON TIS** - The FAQ for Special Service Campaign J0D has been updated.

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Please refer to the J0D Dealer Letter on TIS for the updated FAQ. The updated FAQ is also attached to this Dealer Daily Message for your reference. o The updated FAQ will assist dealership personnel in answering questions customers may have about the status of Special Service Campaign J0D.

Hybrid & EV

2 bulletins
11003619

Customers have expressed concerns about the performance of Qi Wireless Chargers.

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Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.

11003564

Customers have expressed concerns about the performance of Qi Wireless Chargers.

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Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.

Air Bags & Safety

1 bulletin
10132410

REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles.

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Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.

Lighting

1 bulletin
10131750

The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.

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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.