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2014 Toyota Highlander TSBs

418 Technical Service Bulletins across 16 categories

Infotainment

89 bulletins
10179695

Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010169), Entune? Audio Plus (version 010171),...

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or Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ?Bluetooth sometimes disconnects with Android? phones. ?Bluetooth disconnects with iPhone 4 when connected to USB. ?Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only). ?Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only). Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010173), Entune? Audio Plus (version 01017C), or Entune? Premium Audio (version 010195) may exhibit one or more of the following conditions: ?Voice command screen is cancelled by a pop-up screen. ?Voice command system does not respond for an extended period of time. ?Radio reboots and navigation route is deleted (Entune? Premium Audio only). ?Bluetooth disconnects when phone is connected to Bluetooth Audio from USB connection. ?Radio reboots after entering a particular address as destination (Entune? Premium Audio only). ?Route guidance is lost after ACC is cycled and after arriving at a second destination (Entune? Premium Audio only).

10179599

Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010169), Entune? Audio Plus (version 010171),...

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or Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ?Bluetooth sometimes disconnects with Android? phones. ?Bluetooth disconnects with iPhone 4 when connected to USB. ?Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only). ?Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only). Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010173), Entune? Audio Plus (version 01017C), or Entune? Premium Audio (version 010195) may exhibit one or more of the following conditions: ?Voice command screen is cancelled by a pop-up screen. ?Voice command system does not respond for an extended period of time. ?Radio reboots and navigation route is deleted (Entune? Premium Audio only). ?Bluetooth disconnects when phone is connected to Bluetooth Audio from USB connection. ?Radio reboots after entering a particular address as destination (Entune? Premium Audio only). ?Route guidance is lost after ACC is cycled and after arriving at a second destination (Entune? Premium Audio only).

10169334

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10166024

Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons.

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Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.

10159739

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10152268

For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual...

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which can be performed to diagnose the condition.

10152266

Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons.

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Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.

10152265

Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10141576

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.

10140580

Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version...

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010171) / Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions.

10140568

Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...

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(Lollipop) or later.

10134481

While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e.

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greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.

10134480

Some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software.

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Please try again later.? If the following screen is seen; follow the directions below.

10134479

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134476

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134457

TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The...

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customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on the phone, media playback pauses for one second before resuming playback. Yelp searches return an error when search criteria includes a special character, e.g. !,$,#. If the vehicle is equipped with a Pioneer brand head unit, the customer may complain of one or more of the following: The customer?s iPhone does not support the album image feature. When playing media via Bluetooth audio, one or more of a number of play/pause issues occur.

10134453

TechTip: In some cases, combination meters may automatically initialize for options detected on a specific vehicle.

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If a meter is exchanged between vehicles for diagnostic purposes, it may become unusable in the original vehicle. For example, if a combination meter is removed from a vehicle not equipped with LDA (Lane Departure Alert) and temporarily installed in a vehicle equipped with LDA, it may display ?CHECK LDA SYSTEM? on the multi-information display and set DTC U023A when reinstalled in the original vehicle. This condition cannot be reset, and the combination meter must be replaced.

10134421

Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version...

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010171) Entune? Premium Audio (version 01085) may exhibit one or more of the following conditions: Bluetooth sometimes disconnects with Android? phones Bluetooth disconnects with iPhone 4 when connected to USB Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only) Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only)

10134415

Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...

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(Lollipop) or later.

10134322

Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software.

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Please try again later." If the following screen is seen, follow the directions below.

10134321

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134281

Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory.

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Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.

10134247

When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

10134224

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10134222

iPhone text messages do not appear on multimedia dis[play.

10134220

Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware.

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The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.

10134191

Some 2014 model year applicable vehicles equipped with Entune Audio (version 010169)/ Entune Audio Plus (version 010171)...

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/ Entune Premium Audio (version 010185) may exhibit one or more of the following conditions: ? Bluetooth sometime disconnects with Android phones. ? Bluetooth disconnects with iPhone 4 when connected to USB ? Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune Audio music ON and multiple destinations set) (Entune Premium Audio only) ? Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune Premium Audio only)

10134075

Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.

10133832

The radio antenna pole on some models is designed with a hex-cut base and requires installation using a wrench.

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When performing PDS or installing the antenna pole for any other reason, inspect the antenna base for a hex-cut to determine if the following procedure is required.

10133659

Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons.

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Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.

10133658

For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual...

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which can be performed to diagnose the condition.

10132816

Tech Tip: ...

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2014 MY vehicles equipped with Entune Plus and Entune Premium Audio System* may exhibit a condition which HD traffic is not being displayed. *NOTE: Camry and Camry HV are 2014.5 MY.

10132719

Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version...

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010171) / Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ? Bluetooth sometimes disconnects with Android? phones ? Bluetooth disconnects with iPhone 4 when connected to USB ? Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only) ? Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only)

10132713

Some 2014 model year applicable vehicles equipped with Entune? Audio Plus (version 0815 for 4Runner, version 0827 for...

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Camry, Camry HV, Highlander, and Highlander HV) may exhibit one or more of the following conditions: ? Radio station preset goes back to default after key cycle when driver setting is used ? Radio screen freezes when a new message is received Some 2014 model year applicable vehicles equipped with Entune? Audio (version 0827 for Highlander and Highlander HV only) / Entune? Audio Plus (version 0829) may exhibit one or more of the following conditions: ? Cannot make a phone call by voice commands from phone book ? Radio shows wrong artist/song name when RPT and Shuffle are switched from device ? Song stops after the last song when Repeat Off is selected from device ? Radio reboots during vehicle customization (Camry, Camry HV, Highlander, Highlander HV) ? Vehicle customization cannot be set (Camry, Camry HV, Highlander, Highlander HV) Updated system software is now available to address these conditions.

10132697

Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software.

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Please try again later." If the following screen is seen; follow the directions below.

10132642

Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio...

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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10132583

While accessing the repair manuals for models that have undergone a full model change starting with the 2013 RAV4, you may encounter disabled (i.e.

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greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, drop downs above the navigation tree. Only repair manuals with these drop downs will be affected.

10132582

Some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software.

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Please try again later.? If the following screen is seen; follow the directions below.

10132581

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

Read full bulletin

Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10132578

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

Read full bulletin

Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10132532

TechTip: Condition: Customers may experience connectivity issues when the following conditions are met: The...

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customer?s iPhone is operating on iOS9 firmware The customer?s iPhone is connected to the vehicle via Bluetooth. If the vehicle is equipped with a Fujitsu-Ten brand head unit, the customer may complain of one or more of the following: When playing media via Bluetooth audio and pressing the ?Pause? button on the phone, media playback pauses for one second before resuming playback. Yelp searches return an error when search criteria includes a special character, e.g. !,$,#. If the vehicle is equipped with a Pioneer brand head unit, the customer may complain of one or more of the following: The customer?s iPhone does not support the album image feature. When playing media via Bluetooth audio, one or more of a number of play/pause issues occur.

10132528

TechTip: In some cases, combination meters may automatically initialize for options detected on a specific vehicle.

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If a meter is exchanged between vehicles for diagnostic purposes, it may become unusable in the original vehicle. For example, if a combination meter is removed from a vehicle not equipped with LDA (Lane Departure Alert) and temporarily installed in a vehicle equipped with LDA, it may display ?CHECK LDA SYSTEM? on the multi-information display and set DTC U023A when reinstalled in the original vehicle. This condition cannot be reset, and the combination meter must be replaced.

10132496

Some 2014 model year applicable vehicles equipped with Entune? Audio (version 010169) / Entune? Audio Plus (version...

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010171) Entune? Premium Audio (version 01085) may exhibit one or more of the following conditions: Bluetooth sometimes disconnects with Android? phones Bluetooth disconnects with iPhone 4 when connected to USB Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only) Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only)

10132339

Some 2014 model year applicable vehicles equipped with Entune Audio (version 010169)/ Entune Audio Plus (version 010171)...

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/ Entune Premium Audio (version 010185) may exhibit one or more of the following conditions: ? Bluetooth sometime disconnects with Android phones. ? Bluetooth disconnects with iPhone 4 when connected to USB ? Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune Audio music ON and multiple destinations set) (Entune Premium Audio only) ? Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune Premium Audio only)

10132316

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10132163

iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later.

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This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.

10132161

Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video).

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When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.

10132157

To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc.

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After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.

10132134

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10132007

Some 14MY Toyota models equipped with a new multimedia system have 3 settings for voice recognition prompts depending on...

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how much voice guidance the customer prefers to have.

10131933

Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure...

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to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

10131930

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10131911

Some 2014 model year applicable vehicles equipped with Entune (version 010169) / Entune Plus (version 010171) / Entune...

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Premium (version 010185) Audio may exhibit one or more of the following conditions. Bluetooth sometimes disconnects with Android phones. Bluetooth disconnects with iPhone 4 when connected to USB. Radio reboots with heavy radio load condition. Radio reboots after completing a navigation route by voice command system and pressing Talk Switch.

10131806

Some 2014 model year vehicles equipped with Entune? Premium Audio System may exhibit one or more of the following...

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conditions: Some POIs are shown multiple times, Some POIs cannot be searched, some road names and POIs in voice guidance do not match actual names, some city names cannot be recognized by Voice Command System, navigation routes to wrong location when destination is input by address. A new Map Micro SD Card is now available to address these conditions.

10131804

Some customers may experience greyed out buttons or inactive screens (lockouts) while driving.

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This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.

10131786

This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card...

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memory.

10111547

Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio...

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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10111430

Some 2014 model year vehicles equipped with Entune Premium Audio System may exhibit one or more of the following...

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conditions: * Some POIs are shown multiple times * Some POIs cannot be searched * Some road names and POIs in voice guidance do not match actual names * Some city names cannot be recognized by Voice Command System * Navigation routes to wrong location when destination is input by address A new Map Micro SD Card is now available to address these conditions.

10111407

When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

10111405

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10111391

Entune Audio Head Unit Update

10111365

Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111339

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10111338

Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111304

iPhone text messages do not appear on multimedia display.

10111249

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10111248

Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111229

Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10111214

When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.

10111212

Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.

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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

10111198

Entune Audio Head Unit Update

10111154

iPhone text messages do not appear on multimedia display.

10109587

Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation...

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systems.

10109483

Some 2014 model year LE grade Highlander vehicles equipped with the 6.1 inch Entune display audio system may exhibit a...

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condition in which Average Speed or Elapsed Time data is not displayed on the trip information section of the display audio screen.

10109464

Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the...

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navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.

10109463

Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.

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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

10097057

SOME VEHICLES MAY EXHIBIT AN ERROR MESSAGE WHEN TRYING TO PERFORM A RADIO SOFTWARE UPDATE: "UNABLE TO UPDATE THE SOFTWARE.

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PLEASE TRY AGAIN LATER." IF THE FOLLOWING SCREEN IS SEEN, FOLLOW THE DIRECTIONS BELOW.

10097055

"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS.

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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "

10096623

"TSB: SOME 2014 MODEL YEAR VEHICLES EQUIPPED WITH ENTUNE PREMIUM AUDIO SYSTEM MAY EXHIBIT ONE OR MORE OF THE FOLLOWING...

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CONDITIONS: SOME POIS ARE SHOWN MULTIPLE TIMES SOME POIS CANNOT BE SEARCHED SOME ROAD NAMES AND POIS IN VOICE GUIDANCE DO NOT MATCH ACTUAL NAMES SOME CITY NAMES CANNOT BE RECOGNIZED BY VOICE COMMAND SYSTEM NAVIGATION ROUTES TO WRONG LOCATION WHEN DESTINATION IS INPUT BY ADDRESS A NEW MAP MICRO SD CARD IS NOW AVAILABLE TO ADDRESS THESE CONDITIONS."

10096561

SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS.

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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY.

10096555

IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.

10096550

CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE.

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THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.

10096332

SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO...

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SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.

10093567

FOR CUSTOMER CONCERNS OF NO OR POOR OUTGOING SOUND FROM THE BLUETOOTH SYSTEMS THERE ARE DIAGNOSTICS IN THE REPAIR MANUAL...

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WHICH CAN BE PERFORMED TO DIAGNOSE THE CONDITION.

10093563

SOME CUSTOMERS MAY EXPERIENCE POOR OUTGOING BLUETOOTH SOUND QUALITY, THIS CAN OCCUR FOR VARIOUS REASONS.

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CURRENT MULTIMEDIA SYSTEMS ARE DESIGNED WITH THE ABILITY TO ADJUST BLUETOOTH SOUND QUALITY TO COMPENSATE FOR ECHO OR EXCESSIVE BACKGROUND NOISE.

10093540

"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM.

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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "

10093361

"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY.

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CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFERENCE DOCUMENTS SECTIONS. THIS CHANGE HAS OCCURRED TO HELP SPEED UP THE UPDATING PROCESS OF THIS DOCUMENT. "

10092764

SOME 2014 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE AUDIO (VERSION 010169) / ENTUNE AUDIO PLUS (VERSION...

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010171) / ENTUNE PREMIUM AUDIO (VERSION 010185) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS.

10092684

SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X...

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(LOLLIPOP) OR LATER.

Other

88 bulletins
10251070

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete.

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Please see T-SB-0057-18.

10238157

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

10197476

Replacement vin plates.

10197473

Product general information.

10190450

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.

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Please see T-SB-0012-21.

10190449

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.

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Please see T-SB-0044-16.

10179763

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179759

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179719

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10179715

OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

10177782

OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete.

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Please see T-SB-0063-20.

10174891

OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete.

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Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

10172843

OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete.

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Please see T-SB-0010-20.

10164346

OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete.

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Please see T-SB-0080-19.

10152566

OBSOLETE NOTICE April 29, 2017: This bulletin is now obsolete.

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Please see T-SB-0211-17.

10134397

Some 2014 ? 2016 model year Highlander, Highlander HV and RAV4 vehicles may exhibit an intermittent cruise control stalk...

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illumination flicker condition. Please follow the Repair Procedure below to address this condition.

10134323

Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly.

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The condition may occur when the customer enters or exits the vehicle and significant downward pressure is placed directly on the seat cushion shield. This condition could also potentially show a significant gap at the top of the shield to the cushion, or a complete seperation from either the front or rear retainer/engagement points.

10134190

OBSOLETE NOTICE December 22, 2014: This bulletin is now obsolete.

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Please see T-SB-0160-14.

10134170

TechTip: Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would...

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separate from the lower frame assembly. This condition may occur when the customer enters or exits the vehicle and significant downward pressure is placed directly on the seat cushion shield. This condition could also potentially show a significant gap at the top of the shield to the cushion, or complete separation from either the front or rear retainer/engagement points.

10134140

Tech Tip: Some customers may experience difficulty programming HomeLink.

10134085

POST TSB Rear Trailing Arm Noise.

10134053

OBSOLETE NOTICE: This bulletin is now obsolete.

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Please see T-SB-0035-16.

10133867

SSTs are key elements to provide your customers with swift and accurate repairs resulting in superior customer...

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satisfaction.

10133836

This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help...

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correct pulling complaints.

10132930

OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete.

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Please see T-SB-0134-16.

10132919

OBSOLETE NOTICE: March 25, 2016: This bulletin is now obsolete.

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Please see T-SB-0023-16.

10132721

OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.

10132715

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132708

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132656

Previously, an error message was received when performing DCM activation initiated by Techstream.

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This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.

10132646

POST TSB Rear Trailing Arm Noise.

10132613

TechTip: Some vehicles may exhibit a condition in which the front corner mounting point of the side shield would...

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separate from the lower frame assembly. This condition may occur when the customer enters or exits the vehicle and significant downward pressure is placed directly on the seat cushion shield. This condition could also potentially show a significant gap at the top of the shield to the cushion, or complete separation from either the front or rear retainer/engagement points.

10132450

An error message is received when performing DCM activation initiated by Techstream.

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This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

10132338

OBSOLETE NOTICE December 22, 2014: This bulletin is now obsolete.

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Please see T-SB-0160-14.

10132295

This bulletin is now obsolete.

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Please see T-SB-0054-13.

10132131

Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to...

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10,000 miles for most vehicles that require this oil. With this change, the following should be noted

10132130

Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or...

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Instances) instead of the native Apple Podcast application.

10131993

This bulletin is now obsolete.

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Please see T-SB-0185-13.

10131658

Dealer Letter: December 5, 2017.

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A watermark has been added to the Dealer Letter to indicate that E0P expired on June 30, 2017.

10131656

Dealer Letter: December 5, 2017.

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A watermark has been added to the Dealer Letter to indicate that E0K expired on May 31, 2017.

10111486

Obsolete Notice November 2, 2015: This bulletin is now obsolete.

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Please see T-SB-0101-15

10106004

POST TSB REAR TRAILING ARM NOISE.

10097901

OBSOLETE NOTICE: THIS BULLETIN IS NOW OBSOLETE.

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PLEASE SEE T-SB-0035-16.

10096097

TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.

10093781

OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE.

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PLEASE SEE T-SB-0101-15

10074125

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10072398

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10072395

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062409

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062072

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062070

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062069

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062066

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062065

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062063

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062062

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062057

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062053

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062044

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062016

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062013

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062010

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062009

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061645

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061641

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061636

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061620

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061589

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061541

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061357

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061333

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061295

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061287

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061267

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060849

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060848

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060847

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060846

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060803

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060801

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060799

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060795

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060776

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060736

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060725

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060702

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060673

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060672

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Body & Paint

59 bulletins
11028712

Some 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11012742

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11012735

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

11012727

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11007455

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11007443

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11006161

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006149

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11005153

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

Read full bulletin

This material protects from acid rain, environmental fallout, and rail contamination.

11005149

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

Read full bulletin

wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

11005122

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11005064

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11003644

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003589

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

10244113

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10227916

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10227915

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...

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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10227914

CSP: Customer Support Program ZKG ? Paint Repair Process

10227913

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10227912

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10227898

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10224108

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220183

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220174

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

10211829

DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color ...

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Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid vehicles to this Customer Support Program

10211828

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

Read full bulletin

These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10211827

TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...

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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10211826

CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

10208995

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10204571

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

Read full bulletin

Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10190448

Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10188913

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10174890

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10154800

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10145768

Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door...

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(PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.

10143953

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.

10142464

On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10140622

On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10134306

Some 2014 ? 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door...

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is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition.

10134139

Tech Tip: Some vehicles may experience a condition in which the drain hoses for the sunroof/moonroof assembly become kinked, or pinched.

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This may cause water leaks into the cabin from the housing assembly drip trays, or the customer may note water stains on the headliner assembly.

10132908

Some 2014 ? 2016 model year Highlander and Highlander HV vehicles may exhibit a condition in which the door handle...

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material insert of the driver or passenger side door panels is creased, wrinkly, or has started peeling. This condition can occur on either the front or rear door panels and is NOT exclusive to any specific color code. This Service Bulletin ONLY applies to the door handle material insert. Follow the procedure in this bulletin to address this condition.

10132742

Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132269

Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132136

The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick...

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quenching process during manufacturing.

10131850

REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles.

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On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10131713

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10123420

Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the...

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metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.

10115262

Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power...

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Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250 present.

10111583

Some 2014 - 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door...

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is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. Any previous printed versions of this bulletin should be discarded.

10111417

Some 2014 - 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which the panoramic sunroof...

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seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during the function of the panoramic sunroof, in which the seal may tear or separate from the housing. Follow the procedures in this bulletin to address these conditions.

10111357

On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10111337

Some vehicles may experience a condition in which the drain hoses for the sunroof/moon roof assembly become kinked, or pinched.

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This may cause water leaks into the cabin from the housing assembly drip trays, or the customer may note water stains on the headliner assembly.

10111247

Some vehicles may experience a condition in which the drain hoses for the sunroof/moon roof assembly become kinked, or pinched.

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This may cause water leaks into the cabin from the housing assembly drip trays, or the customer may note water stains on the headliner assembly.

10111221

On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10111127

Some 2014 - 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which the panoramic sunroof...

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seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during the function of the panoramic sunroof, in which the seal may tear or separate from the housing. Follow the procedures in this bulletin to address these conditions.

10096963

SOME 2014 2015 MODEL YEAR HIGHLANDER AND HIGHLANDER HV VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE POWER BACK DOOR IS...

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INOPERATIVE OR STOPS DURING OPERATION. IN SOME CASES THIS CONDITION MAY BE ASSOCIATED WITH COLD WEATHER. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.

10096862

ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE.

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THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.

10096095

TECH TIP: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE DRAIN HOSES FOR THE SUNROOF/MOONROOF ASSEMBLY BECOME KINKED, OR PINCHED.

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THIS MAY CAUSE WATER LEAKS INTO THE CABIN FROM THE HOUSING ASSEMBLY DRIP TRAYS, OR THE CUSTOMER MAY NOTE WATER STAINS ON THE HEADLINER ASSEMBLY.

10084306

"TSB: REVISION NOTICE AUGUST 3, 2016 REV1: WARRANTY INFORMATION SECTION HAS BEEN UPDATED WITH A NEW OP CODE.

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SUPERSESSION NOTICE THE INFORMATION CONTAINED IN THIS BULLETIN SUPERSEDES SB NO. T-SB-0027-15. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED.SOME 2014 2015 MODEL YEAR HIGHLANDER AND HIGHLANDER HV VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE POWER BACK DOOR IS INOPERATIVE OR STOPS DURING OPERATION. IN SOME CASES THIS CONDITION MAY BE ASSOCIATED WITH COLD WEATHER. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION. REVISION NOTICE AUGUST 3, 2016 REV1: WARRANTY INFORMATION SECTION HAS BEEN UPDATED WITH A NEW OP CODE. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. "

Electrical

38 bulletins
10207963

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.

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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10203533

For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane.

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If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

10183185

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10179698

Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...

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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

10177773

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10176284

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10173988

For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface.

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If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

10162756

Some 2014 ? 2018 model year Highlander and Highlander Hybrid vehicles may exhibit one or more of the following conditions.

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? Various drivability concerns ? Low or no fuel pressure ? Diagnostic Trouble Codes (DTCs) (Including but not limited to P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100) ? Some 2014 ? 2018 model year Highlander Hybrid vehicles may exhibit DTC P134A. These conditions may be caused by corrosion/water in the A43 ECM connector (Highlander) or the A9 inverter water pump connector (Highlander HV). The corrosion in the A43 and A9 connectors is due to poorly sealed or damaged aftermarket windshield deicer harnesses. Follow the Repair Procedure in this bulletin to address these conditions.

10152247

This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries.

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This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.

10152222

Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

10152210

Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.

10152205

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10150418

Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10149217

Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10143927

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.

10140582

HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper...

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orientation mark of the DRC.

10134345

For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an...

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excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.

10134128

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10133917

technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV...

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Battery Replacement.

10133897

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.

10133833

If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease.

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To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.

10133830

2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10133654

In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged.

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Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

10132762

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10132319

Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV...

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battery replacement.

10131981

2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10131960

During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to verify that the...

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Safety Connect system is in ?Shelled Mode? with a green LED illuminated prior to delivering the vehicle. Occasionally settings in the Data Communication Module (in-vehicle DCM), or on the network may prevent the ?Shelled Mode? status. In these potential cases, the vehicle is likely to be in ?Shipping Mode? and a red LED may be detected with or without a DTC.

10131893

Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.

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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.

10131769

A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory.

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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

10123430

REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles.

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SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.

10116437

Discusses the proper stowage of trailer harnesses on Highlander Models with Southeast Toyota Accessory Trailer Hitch.

10111565

Some 2014 - 2015 model year Highlander vehicles may exhibit a condition in which the power back door starts to open or...

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close normally, then intermittently stops and beeps twice. In most cases no current DTC is present, but DTC B2226 or B2227 (PBD Unit Pulse Sensor LH/RH Circuit) may be in history. Follow the Repair Procedure in this bulletin to address this condition.

10111416

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

10111390

When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10111197

When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10111182

Some 2014 - 2015 model year Highlander vehicles may exhibit a condition in which the power back door starts to open or...

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close normally, then intermittently stops and beeps twice. In most cases no current DTC is present, but DTC B2226 or B2227 (PBD Unit Pulse Sensor LH/RH Circuit) may be in history. Follow the Repair Procedure in this bulletin to address this condition.

10111126

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.

10096036

"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU.

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FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECUS INFORMATION."

Pre-Delivery & Maintenance

19 bulletins
10190460

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

10145749

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

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Please see T-SB-0304-17.

10145748

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.

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Please see T-SB-0304-17.

10142506

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10142494

Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may...

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exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.

10134475

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10133827

Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...

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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10132814

Tech Tip: ...

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Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10132577

Safety Connect is a vehicle option which requires a subscription fee for the system to be active.

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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

10132286

Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...

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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10132229

Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...

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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.

10132069

Customer retention and proper maintenance of vehicles has been a major focus for Toyota.

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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning.?) A new PDS Check Sheet has been developed for the 2014 model year Highlander . Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.

10132068

2014 PRE-DELIVERY SERVICE CHECK SHEET

10131991

Customer retention and proper maintenance of vehicles has been a major focus for Toyota.

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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning.?) A new PDS Check Sheet has been developed for the 2014 model year Highlander. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.

10131990

2014 Pre-Delivery Service Check Sheet

10131988

The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper...

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performance.

10131900

Customer retention and proper maintenance of vehicles has been a major focus for Toyota.

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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning.?) A new PDS Check Sheet has been developed for the 2014 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.

10131899

2014 PRE-DELIVERY SERVICE CHECK SHEET

10131659

Technical Instructions: LSC Expired on June 30, 2017.

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Technical Instructions for Limited Service Campaign E0P. HV Coolant Hose Clearance. Certain 2014 Model Year Highlander HV.

Fuel System

18 bulletins
11012744

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11007445

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11006151

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

10230369

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10230368

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10230367

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10227920

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10227919

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10227918

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10220158

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10201400

Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC...

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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10171405

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

10164345

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

10153190

Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest.

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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10133828

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10132287

California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be...

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obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.

10131861

REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles.

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? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10131826

Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest.

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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

Engine

18 bulletins
10253223

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.

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These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

10164330

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

10152138

Some 2014 ? 2016 model year Highlander HV, 2015 Tacoma, 2015 ? 2016 Venza, 2015 ? 2017 4Runner, Avalon, Camry, and 2016...

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? 2017 Avalon HV and Camry HV vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.

10146520

T-TT: Vehicles may experience various drivability concerns.

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Upon diagnosis, technicians commonly find no or low fuel pressure as well as a variety of DTCs (Commonly P1603, P1604, P1605, P0171, P0300, P0302, P0304, U0100). Technicians find that the cause this condition is corrosion and water in the A43 ECM connector (Fig 1). In several cases, it was found that the source of water was from aftermarket windshields with poorly sealed or damaged deicer harnesses (Fig 2). Water enters the deicer harness and is wicked through the engine room main harness, eventually collecting in the ECM connector.

10134350

Some 2014 ? 2015 model year Highlander vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC)...

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P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Please follow the Repair Procedure below to address this condition.

10133860

The customer is having difficulty changing the multi-display screen from Day Mode.

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If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.

10133809

Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil.

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There a re man benefits of this oil.

10132812

Tech Tip: ...

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Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.

10132796

Dealer Letter: Two coolant hoses attached to the heating system water pump could be incorrectly positioned allowing the...

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steering intermediate shaft to contact the hose(s). If this occurs, the coolant hose(s) could become damaged over time, and a coolant leak could occur.

10132788

Region Letter: Two coolant hoses attached to the heating system water pump could be incorrectly positioned allowing the...

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steering intermediate shaft to contact the hose(s). If this occurs, the coolant hose(s) could become damaged over time, and a coolant leak could occur.

10132741

Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil.

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There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Toyota has extended the oil change intervals to 10,000 mile for most vehicles that require this oil. With this change, the following should be noted: The 2TR-FE (4Runner/Tacoma) and the 3UR-FBE (Flex Fuel Tundra/Sequoia) are the exceptions to this new change interval program; these engines have not been approved for the 10,000 mile interval at this time. A 5,000 mile oil change interval is still required for these vehicles. Also, the Flex Fuel 3UR-FBE requires a 2,500 mile interval when operated on E85 50% of the time or more. Only Toyota vehicles in which 0w20 oil is mandatory (except for the 2TR-FE & 3UR-FBE Engines) have been approved for extended oil change intervals. Vehicles in which 0w-20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used.

10131927

Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.

10111563

While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10111400

Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.

10111207

Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.

10111180

While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10087801

SOME 2014 2015 MODEL YEAR HIGHLANDER VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P2610...

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(ECM/PCM ENGINE OFF TIMER PERFORMANCE) PRESENT. THE ENGINE CONTROL MODULE (ECM) LOGIC HAS BEEN MODIFIED TO REDUCE THE POSSIBILITY OF THIS CONDITION. PLEASE FOLLOW THE REPAIR PROCEDURE BELOW TO ADDRESS THIS CONDITION.

10086307

SOME 2014 2015 MODEL YEAR HIGHLANDER VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P2610...

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(ECM/PCM ENGINE OFF TIMER PERFORMANCE) PRESENT. THE ENGINE CONTROL MODULE (ECM) LOGIC HAS BEEN MODIFIED TO REDUCE THE POSSIBILITY OF THIS CONDITION. PLEASE FOLLOW THE REPAIR PROCEDURE BELOW TO ADDRESS THIS CONDITION.

HVAC & Climate

17 bulletins
11020657

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

10244115

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

10183281

HVAC drain tube is found to be blocked/clogged.

10178524

HVAC drain tube is found to be blocked/clogged.

10172826

Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced

10155238

HVAC drain tube is found to be blocked/clogged.

10132901

REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles.

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? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10132239

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10132156

If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...

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be involved.

10132137

If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...

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be involved.

10131985

Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111562

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10111389

Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111196

Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111179

The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10087945

SOME 2014 2015 MODEL YEAR HIGHLANDER VEHICLES MAY EXHIBIT A CONDITION WHEN THE A/C SYSTEM IS TURNED ON, IT MAY TAKE A...

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LONGER THAN EXPECTED AMOUNT OF TIME UNTIL IT BEGINS TO BLOW COOL AIR. UNDER CERTAIN CONDITIONS A/C COOLING IS DELAYED 90 SEC. 120 SEC. AN UPDATED A/C COMPRESSOR AND A/C AMPLIFIER ARE AVAILABLE TO ADDRESS THIS CONDITION. FOLLOW THE PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.

10087862

SOME 2014 2015 MODEL YEAR HIGHLANDER VEHICLES MAY EXHIBIT A CONDITION WHEN THE A/C SYSTEM IS TURNED ON, IT MAY TAKE A...

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LONGER THAN EXPECTED AMOUNT OF TIME UNTIL IT BEGINS TO BLOW COOL AIR. UNDER CERTAIN CONDITIONS A/C COOLING IS DELAYED 90 SEC. 120 SEC. AN UPDATED A/C COMPRESSOR AND A/C AMPLIFIER ARE AVAILABLE TO ADDRESS THIS CONDITION. FOLLOW THE PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.

Tires & Wheels

16 bulletins
10207946

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10172861

Some 2014-2020 model year Highlander and Highlander HV vehicles are equipped with alloy wheels that are clad with a plastic cover.

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Use of a heat gun to facilitate removal of stick-on wheel weights may damage the coating on the cladding and cause it bubble and/or peel off

10155237

Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below).

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Table below shows the wheel part numbers affected by the issue.

10134217

Spare Tire Carrier will bind/seize when lowering or raising spare tire or cable will not fully extend when attempting to...

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lower spare tire, therefore making it difficult to remove from the cable.

10133829

During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.

10132895

Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.

10132872

Some 2014 ? 2016 Highlander/HV vehicles may exhibit a condition where the spare tire cable does NOT fully unwind.

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This condition can occur when the spare tire carrier is operated without the wheel attached. Follow the Repair Procedure in this bulletin to address this condition.

10132048

Please refer to the following recommendations for the best practices for vehicle tire rotations.

10131951

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.

10131759

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

10129977

Toyota vehicles are equipped with either conventional or run-flat tires.

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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.

10111509

Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.

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Refer to photos below for identifying plastic and aluminum portions of wheel:

10109401

The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground.

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Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.

10109389

Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.

10096544

SPARE TIRE CARRIER WILL BIND/SEIZE WHEN LOWERING OR RAISING SPARE TIRE OR CABLE WILL NOT FULLY EXTEND WHEN ATTEMPTING TO...

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LOWER SPARE TIRE, THEREFORE MAKING IT DIFFICULT TO REMOVE FROM THE CABLE.

10093992

"TT: CHROMETEC (PLASTIC CLAD) WHEELS ARE BEING DAMAGED DURING MOUNTING AND DISMOUNTING OF TIRES.

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REFER TO PHOTOS BELOW FOR IDENTIFYING PLASTIC AND ALUMINUM PORTIONS OF WHEEL:"

Brakes

13 bulletins
11012743

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11007444

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11006150

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003647

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

11003592

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

10214323

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions

10190453

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10187241

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10186195

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10184561

Some 2014 ? 2019 model year Highlander vehicles may exhibit a vibration from the front brakes during light application...

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of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.

10143947

Some 2014 ? 2018 model year Highlander vehicles may exhibit a vibration from the front brakes during light application...

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of the brake pedal at highway speeds. Follow the Repair Procedure in this bulletin to address this condition.

10132884

Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time,...

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even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface

10131984

A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles...

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equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.

Steering

11 bulletins
10203532

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10182983

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10177781

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

10168537

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10155247

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10150015

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10134320

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone.

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? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10111643

Some customers may encounter Bluetooth connectivity concerns such as: *Difficulty to pair the phone.

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*Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.

10111366

Some customers may encounter Bluetooth connectivity concerns such as: * Difficulty to pair the phone.

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* Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10111230

Some customers may encounter Bluetooth connectivity concerns such as: * Difficulty to pair the phone.

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* Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

10097052

"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE.

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INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."

Transmission

10 bulletins
10134401

This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid...

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(ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.

10133741

Prior to installing remanufactured U660 and U760 transaxles, it is necessary to remove the lower oil cooler tube union...

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from the original transaxle case and install it into the reman unit. A NEW O-ring and printed installation instructions are supplied in separate bag with the reman unit. An instruction tag is also affixed to the unit.

10132084

The purpose of this service bulletin is to provide precautions to follow when installing an automatic...

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transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly

10131825

This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid...

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(ATF) level at normal vehicle operating temperature.

10109493

The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year...

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automatic transmissions.

10109492

The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle...

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assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

10109408

The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 -2014 model year...

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remanufactured automatic transmissions.

10109404

The purpose of this service bulletin is to provide information regarding the installation of the correct torque...

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converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly.

10109403

World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the...

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mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.

10109367

The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now...

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available for the Hybrid Transaxle assembly equipped on 2007 - 2011 model year Camry HV, 2006 - 2015 model year Highlander HV, 2010 - 2015 model year Prius, and 2012 - 2015 model year Prius PHV and Prius V vehicles.

Software & Calibration

6 bulletins
11005119

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

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model year Toyota vehicles.

11005061

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

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model year Toyota vehicles.

10198150

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

10145776

Update on Technician Certification Requirements.

10132135

These concerns can be caused by changes made on the customer?s phone.

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Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

10131846

REVISION NOTICE March 23, 2017 Rev1: ? Applicability has been updated to include 2016 - 2017 model year Mirai vehicles.

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G1855ware Version Information charts and the Introduction have been updated. SUPERSESSION NOTICE: The information contained in this bulletin supersedes SB No. T-SB-0160-14. ? The Required Tools & Equipment section has been updated. Service Bulletin No. T-SB-0160-14 is Obsolete and any printed versions should be discarded.

Suspension

6 bulletins
10154793

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Some 2014 ? 2019 model year Highlander and Highlander Hybrid vehicles may exhibit a squeak noise from the rear suspension. This condition may be more noticeable in colder ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. Follow the Repair Procedure in this bulletin to address this condition.

10142505

Some 2014 ? 2017 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak, squawk or groan type...

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noise from the rear suspension when traveling over uneven roads, or when the vehicle comes to a complete stop, which may become more pronounced in colder ambient temperatures. The abnormal noise may be caused by the rear trailing arm bushing. An updated Rear Trailing Arm Assembly is available. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle?s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.

10134303

Some 2014 model year Highlander and Highlander HV vehicles may exhibit an abnormal noise, like a ?squeak/squawk/groan?...

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type noise, from the rear suspension when traveling over uneven roads. This may be more pronounced in colder ambient temperatures. The abnormal noise may be caused by a Rear Trailing Arm bushing. An updated Rear Trailing Arm Assembly is available. Follow the Repair Procedure in this bulletin to address this condition.

10132627

Some 2014 model year Highlander and Highlander HV vehicles may exhibit an abnormal noise, like a ?squeak/squawk/groan?...

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type noise, from the rear suspension when traveling over uneven roads which may become more pronounced in colder ambient temperatures. The abnormal noise may be caused by the Rear Trailing Arm bushing. An updated Rear Trailing Arm Assembly is available. Follow the Repair Procedure in this bulletin to address this condition.

10130005

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0016-16. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0016-16 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit an abnormal squeak noise from the rear suspension. This condition may be more noticeable in colder, ambient temperatures and may occur when traveling over uneven roads or when the vehicle comes to a complete stop. The abnormal noise may be caused by the rear trailing arm bushing. An updated rear trailing arm assembly is available. Follow the Repair Procedure below to address this condition.

10096960

SOME 2014 MODEL YEAR HIGHLANDER AND HIGHLANDER HV VEHICLES MAY EXHIBIT AN ABNORMAL NOISE, LIKE A SQUEAK/SQUAWK/GROAN...

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TYPE NOISE, FROM THE REAR SUSPENSION WHEN TRAVELING OVER UNEVEN ROADS. THIS MAY BE MORE PRONOUNCED IN COLDER AMBIENT TEMPERATURES. THE ABNORMAL NOISE MAY BE CAUSED BY A REAR TRAILING ARM BUSHING. AN UPDATED REAR TRAILING ARM ASSEMBLY IS AVAILABLE. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.

Lighting

6 bulletins
10133726

The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is...

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significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.

10132824

Region Letter: ...

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The subject vehicles are equipped with Safety Connect, which allows drivers to contact the Toyota 24/7 response center at the touch of a button. Toyota has identified that the Safety Connect System in the subject vehicles has become disabled due to an unplanned expiration of the Mobile Identification Number/Mobile Directory Number.

10131750

The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.

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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.

10131657

Technical Instructions: LSC Expired on May 31, 2017.

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Technical Instructions for Limited Service Campaign E0K. Safety Connect System Disabled. Certain 2014 Model Year Avalon, Avalon Hybrid , Highlander, and Sienna vehicles.

10129968

The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.

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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.

10056054

TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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DUE TO AN UNPLANNED EXPIRATION OF MOBILE IDENTIFICATION NUMBER/MOBILE DIRECTORY NUMBER, IN SOME VEHICLES, THE SAFETY CONNECT SYSTEM HAS BECOME DISABLED AND NEEDS REPROGRAMMING. *PE

Air Bags & Safety

4 bulletins
10133915

Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help...

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reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.

10132410

REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles.

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Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.

10132055

Beginning in 1998, Toyota introduced side airbags as optional equipment.

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Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

10131961

Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models,...

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seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.